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2010 Ford Fusion Brakes Problems

474 owner-reported brakes complaints from NHTSA data

474
Complaints
1
Recalls
26
Crashes
2
Fires
Jan 2013Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Brakes Recalls (1)

RECALLCampaign #19V904000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Fix: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

Owner Complaints (474)

criticalSERVICE BRAKES
Filed: Feb 2026

Your car's braking system may unexpectedly stop working while you're driving, and at the same time the traction control and ABS warning lights turn on with a bell sound alerting you. This can happen at any speed and poses a serious safety risk since you lose your ability to brake. The issue likely involves the ABS system, brake sensors, or the brake module that controls these integrated safety features.

Parts you may need:

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NHTSA #: 11720198
criticalSERVICE BRAKES
Filed: Feb 2026

Your brake pedal requires you to push it all the way to the floor to stop, and your car has lost most of its stopping power. Your dashboard is showing multiple brake and ABS warning lights. Even after the dealership replaced the ABS control unit and ABS system, the problem persists, and they've been unable to reprogram the brakes to fix it. The repair likely needs a complete brake system diagnostic and reprogramming, possibly including replacement of additional brake components or software updates.

NHTSA #: 11719061
criticalSERVICE BRAKES
Filed: Feb 2026

Your brake pedal went all the way to the floor without stopping the car, even though your brake pads are new. This is a complete loss of braking power that poses an immediate safety risk. The problem likely involves the brake master cylinder, brake lines, or hydraulic fluid system rather than the pads themselves.

NHTSA #: 11718220
criticalSERVICE BRAKES, HYDRAULIC
Filed: Dec 2025

While stopped at a red light, your brake pedal went all the way down to the floor without stopping the vehicle, even though no warning lights came on. The dealer told you there's a recall for this issue (Campaign 19V904000) but didn't diagnose or repair the car. The fix will likely involve inspecting and repairing the brake hydraulic system, possibly replacing worn internal components or seals.

NHTSA #: 11705316
criticalSERVICE BRAKES
Filed: Nov 2025

When you press the brake pedal, it travels all the way to the floor before the vehicle slows down. This means you have to press much harder and farther than normal to stop your car, which is a safety concern. The brake system will need to be inspected and repaired by a technician to restore normal braking performance.

Parts you may need:

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NHTSA #: 11700229
criticalSERVICE BRAKES
Filed: Oct 2025

Your brake pedal has gone to the floor three times over a year, causing your car to lose braking power while multiple warning lights appear on your dashboard (service advance trac, wrench, ABS, and parking brake lights). After shutting off and restarting the car, the brakes work normally again. This intermittent brake failure creates a serious safety risk, and you suspect it's related to a known recall involving brake control unit (HCU) failure, though your VIN doesn't show an active recall. The repair will likely involve diagnosing and possibly replacing the brake control unit (HCU) and related brake system components.

NHTSA #: 11691295
criticalSERVICE BRAKES
Filed: Sep 2025

Your brake pedal sinks to the floor and your car takes longer than normal to stop. Even after replacing the master cylinder, the problem persists. Your vehicle matches the specifications of a known recall (19V904000) involving a faulty hydraulic control unit (HCU) valve, but your specific VIN wasn't included in the recall list. The issue likely stems from a defective HCU valve that needs replacement or repair.

NHTSA #: 11688901
criticalSERVICE BRAKES, HYDRAULIC
Filed: Sep 2025

Your brake pedal became unresponsive while driving—when you pressed it to stop at a stop sign, the car didn't slow down as expected and you had to pump the brakes repeatedly before it would stop. A mechanic replaced a valve in the junction box, but the same problem happened again 20 days later. The second time, the mechanic found that your ABS junction block and module needed replacement, but Ford had no parts available to fix it. The issue occurred at around 112,000 miles.

NHTSA #: 11688520
criticalSERVICE BRAKES
Filed: Sep 2025

Your brake system suddenly failed while leaving a parking lot, requiring hard pressure on the foot brake to stop the vehicle. Warning lights for ABS and Service Advance Trac appeared on your dashboard, along with brake and wrench lights. The brake pedal doesn't travel all the way to the floor, and pressing hard on it only slowly stops the car. The repair may involve diagnosing the brake hydraulic system, ABS module, and related electronic brake components.

NHTSA #: 11685647
criticalSERVICE BRAKES
Filed: Aug 2025

Your car's ABS control module valves may become stuck, causing a complete loss of brake pressure and braking ability. Multiple warning lights on your dashboard will illuminate when this happens. This is the same issue that was recalled on 2006-2009 Ford Fusion models but appears to be affecting 2010 models as well. Fixing this will require replacing or rebuilding the ABS control module.

NHTSA #: 11682616
highSERVICE BRAKES
Filed: Dec 2025

Your brake pedal sinks to the floor when you press it, even after having the ABS system bled. You suspect the hydraulic ABS/traction control module may be faulty, but Ford hasn't issued a recall for your vehicle. The issue persists despite the bleeding procedure, suggesting a deeper problem with the brake hydraulic system.

NHTSA #: 11703476
mediumSERVICE BRAKES
Filed: Jun 2025

Hydrologic control and abs unit failed. Ford addressed the issue but did NOT include ever vin that was affected. Almost got into an accident and crashed when my brakes completely failed from a defective part. The problem has been confirmed by a independent service, no warning light or messages. Many other people with this issue that were not covered by the lackluster recall.

NHTSA #: 11665442
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2025

The contact called on behalf of the owner of a 2010 Ford Fusion. The contact stated that while the vehicle was being serviced, the owner was informed that the brake pads, calipers, and rotors were damaged and needed to be replaced. The vehicle was repaired. While the vehicle was having the emissions test performed, there was smoke coming from the front of the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were damaged and needed to be replaced. The vehicle was repaired. The contact stated that after investigating the failure, the vehicle owner related the failure to NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was contacted and referred the contact to NHTSA Hotline to report the failure. The failure mileage was 148,550.

NHTSA #: 11664816
mediumSERVICE BRAKES
Filed: May 2025

I have a 2010 Ford Fusion. Two days ago I was backing out of the parking lot and I had to brake hard to avoid a fast moving car zooming past behind me. After that I noticed the brake was very mushy and I have to press the brake almost to the floor to get the car to stop. I did some research on the internet and found out it was a common problem with Ford fusion between 2006 and 2010 and there is a safety recall 19S54 for the 2006-2010 Ford Fusion. Ford also has an internal Customer Satisfaction program 21N11 that covers the repair of the said issue. However, the recall only covers cars manufactured between February 22, 2006 through July 15, 2009 and my car was manufactured in Dec 2009 and was not included on the recall list. Obviously the problem was not fixed for Ford Fusion manufactured after the 7/15/2009. I have seen many similar complaints on the net and some have indicated that they have filed NHSTA complaints for the same issue. I contacted Ford and see if they will fix the problem with my car as a goodwill gesture even though my car was not on the recall list. They absolutely refused to take responsibility. I think it is a serious, serious safety issue for the driving public and Ford should be told to extend the 19S54 recall cut off date to cover any vehicle that experienced this ABS/HCU braking problem and fix this manufacturing defect.

NHTSA #: 11662628
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
CrashFiled: May 2025

My brakes failed but I had them changed twice and that wasn’t the problem I had the cylinder change and still no brakes when I bought it it had some issues with the brakes going to the floor

NHTSA #: 11662324
mediumSERVICE BRAKES
Filed: May 2025

I got a letter from ford awhile ago about my brakes. I brought it in then they stated I was fine. But you have to push my brake peddle all the way to the floor of the car to make my vehicle stop. I feel this is VERY UNSAFE for me and my family, And also others around me if something where to happen do to this problem. We have done multiply things to try to correct the problem with no luck.

NHTSA #: 11661498
mediumSERVICE BRAKES
Filed: Mar 2025

While merging onto the interstate the brakes abruptly failed. They didn't respond at all then responded weakly with several attempts. The mechanic said the abs failed.

NHTSA #: 11650508
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2025

The contact owns a 2010 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to an independent mechanic, who replaced the ABS hydraulic control unit. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 106,699.

NHTSA #: 11650522
mediumSERVICE BRAKES
Filed: Feb 2025

Brake pedal suddenly got "soft" - pedal has to be pressed further before braking begins and requires more pressure for the same amount of braking prior to the issue. Mechanic replaced brake pads and rotors and master cylinder. This did not correct the problem. Rear brake pads/rotors are wearing abnormally fast. Symptoms are consistent with malfunction of the hydraulic control unit for which there is a recall from Ford Motor Company. Although this vehicle model year (2010) is included in the recall period, my VIN number is not included. There are numerous anecdotal stories on search results for this problem where many Ford Fusion owners have the same problem and also are not included in the recall.

NHTSA #: 11642906
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2025

The contact's friend owns a 2010 Ford Fusion. The contact stated that while his friend was driving 30 MPH and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to stop as intended. The driver was able to bring the vehicle to a complete stop by engaging the parking brake. The ABS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic control unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brake, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 182,500.

NHTSA #: 11640502
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2025

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to be extended. There were no warning lights illuminated. The failure was intermittent. The vehicle was taken to the dealer, and it was determined that the brake module had failed and needed to be replaced. The dealer informed that the contact there were no trouble codes retrieved, and the repair was not covered under the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case for possible assistance with the cost of the repair. The failure mileage was 65,000. Parts distribution disconnect.

NHTSA #: 11634523
mediumSERVICE BRAKES
Filed: Dec 2024

The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle and depressing the brake pedal, the pedal felt soft and extended to the floorboard. The brake pedal was pressed multiple times to stop the vehicle. The contact indicated that the failure was intermittent. The local dealer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 19V904000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 175,000.

NHTSA #: 11632606
mediumSERVICE BRAKES
Filed: Dec 2024

abs brake system service and advance tract system fault codes/ sign shown on the dash. i was driving 40 mph at the brake peddle had no fed back or pressure and the peddle went to the floor i had to use low gear and E-brake to stop. the vehicle is currently in the auto shop waiting to be worked on.

NHTSA #: 11631065
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2024

The contact's son owns a 2010 Ford Fusion. The contact stated that while driving at undisclosed speeds, the brake pedal was depressed and went to the floorboard. The contact stated that the brakes became inoperable. Additionally, the tire pressure warning light was illuminated. The brakes were replaced by the contact’s brother, who is an independent mechanic and had determined that there was air trapped in the brake lines and the brake lines needed bleeding. The local dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 140,000.

NHTSA #: 11629727
mediumSERVICE BRAKES
Filed: Dec 2024

On [XXX] my car exhibited a problem where the brake pedal was mushy and had to be pushed half way down to stop the vehicle. It felt very unsafe as it happened suddenly and stayed like that. Since I felt unsafe, I took it to my nearest mechanic local shop. He told me that it can be a Master Cylinder issue first and then the HCL. I looked online and found an old recall on Ford fusions 2006-2010 model with recall number 19S54 (DOT Brake Fluid and Anti-Lock Brake System Function). I checked my VIN and there was no recall for my vehicle. It was strange since my vehicle build day was very close to the date mentioned on the recall. On 12/4/2024 at 7:45 AM PST (10:45 EST), I called Ford Dealer (Colley Ford Service) and described the issue and told them about the recall. They did some research and told me my vehicle is NOT covered. On 12/4/2024 at 8:00 and 8:30 AM PST (11:30 EST), I called the customer relations at Ford. They provided the same response and told me that no recall is on my vehicle based on my VIN. That was a bit frustrating given that my vehicle was showing very similar issue and as safety concern. I also discussed this recall with my mechanic. I told my mechanic to go ahead with the repairs he believes is appropriate for my car to ensure my safety. My mechanic inspected it and told me that its either a Master Cylinder problem or the Hydraulic Brake Control Unit (HCU) or both. He first changed the Master Cylinder and flushed Brakes with DOT 4 Ford recommended. That did not fix the issue. Next, he changed the HCU and that fixed the problem. To me, this indicates that with high probability, my vehicle exhibited same problem as what it was shown within the recall notice. I need this to be investigated and I need Ford to be accountable for this issue and pay for my repair expenses as my car has a very close build date and is from the same plant and is a Fusion. I have uploaded a picture of the bill I paid the recall sample. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 11629123
mediumSERVICE BRAKES
Filed: Nov 2024

Brake pedal goes all the way to the floor. Very soft. Needs new abs module but this vin is not affected by the recall. Should be included. I have another 2010 fusion that had the same issue and ford fixed it with the recall. Recall needs to be expanded

NHTSA #: 11625002
mediumSERVICE BRAKES
Filed: Nov 2024

As I was driving the vehicle, my ABS and all other brake service lights came on. I stopped driving the car except to take it to the dealership to be assessed and repaired. I had to have a new HCU and ABS module installed as well as brake fluid flush. After driving it off the lot I realized I had to push the brakes all the way to floor and it was still slow to stop. I took it back to the dealership and they bled the brakes again. It still doesn't brake as well as it did before incident. I had these repairs performed in Jan 2024 and recently found out that in April 2021 there was a recall for this same exact problem. I was never notified by mail as I usually am for recalls. I paid for these repairs out of pocket and believe this should have been covered under the recall from 2021. I feel this could've turned out much worse if I had continued driving the car. I would like this to be further investigated as to whether this falls under the recall.

NHTSA #: 11624568
mediumSERVICE BRAKES
Filed: Oct 2024

Brake pedal randomly drops to floor, spongy brakes. Took to local dealer. My vin number is NOT part of recall. No parts are available.

NHTSA #: 11620011
mediumSERVICE BRAKES
Filed: Oct 2024

Under normal driving conditions, I have experienced extended brake pedal travel while braking, accompanied by the activation of the ABS, brake, and traction control warning lights. This issue has recurred multiple times over the past year while driving at speeds up to 65 mph, typically lasting for several days until the warning lights reset and hydraulic/regenerative braking is restored. The failure of the hydraulic braking system poses a significant threat not only to my safety but also to the safety of everyone on the road. Without reliable brakes, the ability to stop effectively is compromised, increasing the risk of accidents and endangering both myself and others nearby. Most recently, this problem persisted for over two weeks. The vehicle was inspected at a Ford dealership, which determined that the ABS module had failed and required replacement. The vehicle is available for further inspection upon request. This failure of the ABS module could be linked to the same issue previously recalled in the gas model of the Ford Fusion (Ford Motor Company Recall No. 19S54), where the DOT3 brake fluid causes a normally closed valve to remain stuck open in the brake system’s hydraulic control unit (HCU). Alarmingly, the Ford Fusion hybrid model was excluded from this recall, despite exhibiting the same dangerous braking issues. In November 2018, the NHTSA recommended a safety recall for this concern due to its serious nature. Ford’s "Customer Satisfaction Program 21N11" acknowledges the gravity of the situation but excludes hybrid models, placing the financial burden of essential repairs on owners. I urge the NHTSA to take immediate action to address this safety issue for all affected vehicles, including the Ford Fusion hybrid, and implement a recall to ensure the safety of drivers and passengers.

NHTSA #: 11619523
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2024

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle was shaking abnormally. The contact depressed the brake pedal, and the vehicle shook more violently. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the passenger’s side front caliper needed to be replaced, and that the brake fluid needed to be flushed and refilled. The vehicle was not repaired. The contact stated that the mechanic was not able to get pressure in the brake lines and that HCU needed to be replaced. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The failure mileage was approximately 170,000.

NHTSA #: 11618411
mediumSERVICE BRAKES
Filed: Sep 2024

I left my driveway and all of a sudden my abs light came on , I can't remember what it said like and system fault.i pulled over stopped turned car off and back on light hasn't come on since. Then weeks later I was driving and had to brake suddenly to avoid an accident and my breaks gave way. I tried pumping them but they went to the floor and stopping took longer. I pulled into a parking lot stopped.i put it in park, shit off then on they worked fine. But Everytime I apply my brakes when going over bumpy rail road crossings my breaks go to the floor and I can barely stop. Even severe bumps in road when I try to stop causes it.it happens Everytime I go over tracks since the first incident to the point I'm now scared of them.I had a mechanic look at it he said my fluid wasn't low,checked the lines n hoses no leaks. He said fluid was a bit odd in color. He then bled my brakes and replaced fluid.they seemed okay then for 2 months everything was fine til I went over railroad tracks and brakes went soft again. Now they feel softer then before at normal stops but no lights and no abs warning light has come on. He is stumped. I bought this car in 2013 but never did receive a recall notice in 2019 for the brakes or hydraulic.i think my car should be included if that is the problem.

NHTSA #: 11613911
mediumSERVICE BRAKES
Filed: Aug 2024

When braking, if the ABS is triggered, the brake pedal begins traveling almost to the floor with significantly less braking ability. This seems to align with a known issue (ABS Valve Malfunctions and Stays Open) that has already been recalled in other models.

NHTSA #: 11609591
mediumSERVICE BRAKES
Filed: Jul 2024

I am experiencing long brake pedal travel similar to recall 19S54, yet my car has not been recalled.

NHTSA #: 11604566
mediumSERVICE BRAKES
Filed: Jul 2024

When stepping on the brake pedal, it goes all the way to the floor. I have to pump the brake and then sometimes, it will stop. There were no warning lights. The brakes were replaced but the problem still happened. I had my car towed to the closest Ford dealership. They replaced the Master Cylinder and it still happened. They have now replaced the HCU. My VIN number was not included in the recall NHTSA Campaign #19V904000 which was for EXACTLY what was happening with my car.

NHTSA #: 11600585
mediumSERVICE BRAKES
Filed: Jun 2024

Applying brakes on wet pavement. ABS brakes failed. Brake peddle went to floorboard. Braking over uneven surfaces,suchas a speed bump, will also cause ABS to fail, with brake peddle going to the floorboard.

NHTSA #: 11594975
mediumSERVICE BRAKES
Filed: Jun 2024

WHEN TRYING TO STOP , EVEN APPLYING PRESSURE TO THE BRAKE PEDAL, TAKES A WHILE TO STOP! CONTACTED FORD BEFORE FILING THIS REPORT AND SEARCHING IN INTERNET FOR RECALLS ON THE BRAKE SYSTEM, THERE WAS A REPORT BY CR, THAT ON FORD FUSION MODEL AND FEW OTHER MOTHERS, FORD HAS RECALLED ABOUT 600000 CARS, BUT DIDN'T PROVIDE ME WITH A RECALL CODE FOR A FAULTY BRAKE SYSTEM VALVE THAT DOESN'T FUNCTION PROPERLY! Summary Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly. BUT EVIDENTLY IT DOESN'T COVER 2010 MODELS, PERHAPS SOMEBODY SHOULD LOOK INTO IT, SINCE THE WHOLE SYSTEM IS FAULTY. THANK YOU

NHTSA #: 11595035
mediumSERVICE BRAKES
Filed: Jun 2024

there is a recall for 2010 ford fusion for the abs hydraulic control unit release date December 18, 2019 nhtsa campaign number 19v904000 i found this recall after my 2010 ford fusion experienced brake pedal to floor with almost no stopping power. i called the local dealership vogler ford of carbondale il and they told me my vin # is not part of this recall even though im experiencing the exact reason the recall was issued. ford motor company of dearborn they were of no help and was told to contact nhtsa the vehicle is still having the same braking issues

NHTSA #: 11591935
mediumSERVICE BRAKES
Filed: May 2024

Traction control system warning along with notification to check advanced break system. Below is the diagnosis from dealership. This matches with known issue for safety recall 19S54. My car was manufactured approximately 20 days after the window for this recall however it is the exact same issue. Dealer would not repair under recall nor Ford as a goodwill repair. DIAGNOSE AND REPLAC HCUY AND HIDRAULIC MODULE CODE B1342

NHTSA #: 11589783
mediumSERVICE BRAKES
Filed: May 2024

ABS MODULE IS NOT WORKING. THIS IS HAPPENING TO NOT JUSY MY VEHICLEHOWEVER MANY AS I CAN SEE ONLINE AND WHEN FORD IS TOLD SOMETHING IS WRONG WITH IT THEY SAY ITS NOT ON THE RECALL LIST. THIS IS VERY DANGEROUS AS I ALMOST GOT IBTO A VERY BAD ACCIDENT BECAUSE THE BRAKES WENT TO BEING OK TO SPONGY AND HAD TO PUSH TO THE FLOOR TO STOP THIS CAR. SOMEONE NEEDS TO FIX THIS OR IT WILL END IN SOMEONE GETTING SERIOUSLY HURT OR DYING BECAUSE OF THIS SITUATION.

NHTSA #: 11588348
mediumSERVICE BRAKES,FUEL/PROPULSION SYSTEM,WHEELS
Filed: Apr 2024

Lug nuts are all stripped or broken. Check engine light, check fuel fill inlet message, poor driving all around, lack of power. Brake calipers broke off and brake pads fell out. Power steering locks up every once in a while

NHTSA #: 11581211
mediumSERVICE BRAKES
Filed: Mar 2024

Anti-Lock brakes controller failed. Cannot brake without car shaking violently. Causes safety issues with controlling vehicle during stop ABS light came on Manufacturer (Ford) has not been able to get the (chip) for over 1 year

NHTSA #: 11579119
mediumSERVICE BRAKES
Filed: Mar 2024

ABS and anti skid light are on and those systems don't function. ABS control module is bad and Ford has a recall on this but the VIN for this vehicle doesn't fall under this recall for the same exact model year and part on other recalled cars. All cars with this issue should fall under this recall.

NHTSA #: 11578330
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2024

The contact owns a 2010 Ford Fusion. The contact stated that after having the vehicle State inspected, he was informed that the State Inspector was able to depress the brake pedal to the floorboard, and the vehicle failed the State inspection. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 173,000.

NHTSA #: 11576970
mediumSERVICE BRAKES
Filed: Feb 2024

The Fusion has been worked on twice now replacing cylinders, however it was recently discovered that the issue is with the ABS Hydraulic Control unit. The car's pedal would push almost to the floor making the stopping power hazardous out of nowhere. After research on this unit, it appears it was a recall for many Fusions but not specifically for this mode. I am filing a complaint as it appears our specific model has the same issue but is not covered under the recall. We have spent over $1000 to get this replaced and seeking a refund.

NHTSA #: 11573140
mediumSERVICE BRAKES
Filed: Jan 2024

Brakes lose power --- depress all the way and there's no braking power. Almost got into a serious car crash since I literally could not stop (except for using the ebrake). Check engine light is on. This seems to be an incredibly common and dangerous issue with the older Ford Fusions (I have a 2010 Ford Fusion Hybrid). Only 105k miles. Dealer recommends replacing ABS Module (among other things).

NHTSA #: 11567651
mediumSERVICE BRAKES, HYDRAULIC
CrashFiled: Jan 2024

The contact owns a 2010 Ford Fusion. The contact stated his Godson was driving the vehicle 20 mph when he proceeded to apply the brake pedal, however, the brakes did not engage The vehicle crashed into a wall coming to a complete stop. The brake warning light illuminated after the impact, but the air bags did not deploy. There were no injuries and no police report was filed. The vehicle was towed to the dealer to be diagnosed. No diagnosis was made, however, the hydraulic control unit was evaluated and the brakes were bleed, no parts were replaced. The contact stated the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics).  The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 186,071. 

NHTSA #: 11567058
mediumSERVICE BRAKES
Filed: Jan 2024

The hydraulic control module/ABS control unit has malfunctioned, causing the brake pedal to become spongy. The pedal is not firm, and I need to press the brake pedal all the way down to get normal braking force. With normal functioning brakes, you press the pedal down 25%; however, I must press down 75% until I even begin feeling the car slow down. There were no warning lights, and this problem has existed for two years. I have replaced the brakes and bled the fluid multiple times, but the problem persists. I have had very close calls with other drivers where I have not had enough time to stop due to having to press the brake pedal all the way down. This problem is constant and occurs whether I drive in the city or on the highway. The city is especially dangerous due to frequently having to stop for traffic signals or suddenly stopping for pedestrians or other vehicles on the roadway. I have not had this issue officially diagnosed by a dealership; however, my vehicle is available for inspection. I have experienced symptoms similar to those of many peers with the same vehicle. My peers have changed the master cylinder, brakes, and flushed brake fluid many times, yet the problem has persisted and has been diagnosed as a hydraulic control module/ABS control unit issue that requires replacing the unit. A recall was issued for select 2010 Ford Fusions regarding this issue; however, after checking on the NHTSA and Ford websites, my vehicle is not eligible for a recall despite experiencing similar issues. I hope by bringing this to your attention there can be a new recall issued to encompass all 2010 Ford fusions and associated models experiencing the same issues, as having functional brakes is extremely important for not only the safety of the vehicle occupants but also for others using the roadway. I hope the NHTSA, in collaboration with Ford, will work in the best interest of the public's safety to swiftly address this issue before any unfortunate accidents occur.

NHTSA #: 11566839
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2024

The contact owns a 2010 Ford Fusion. The contact stated that the brake pedal would depress to the floorboard before the vehicle would come to a complete stop. The contact also stated that the check engine warning light was displayed on the instrument panel. The contact took the vehicle to an independent mechanic where a code reader determined a defect with the ABS. The contact notified the manufacturer of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The failure mileage was approximately 120,000.

NHTSA #: 11565080
mediumSERVICE BRAKES
Filed: Jan 2024

Never had issues with my car since I had it. But over the past year the cars brakes, if you keep your foot on the pedal, over time it will slowly go closer to the floor. I could stop, but the brakes felt squishy. Biggest problem though is my brakes were working fine, no warning lights, nothing.. Park car turn it off, go into store, come back out and my brakes are not working. The pedal goes right to floor. I had to use my emergency brake to stop. I took car to shop and they said the ABS control module needs replaced. This is a common issue with the 2010 Ford Fusion hybrids.. But there doesnt seem to be a recall on it. He even said when he checked the information there is a recall on that ABS control unit, but when you call Ford, they say my particular VIN number is not covered. This is nonsense, because I am having the same identical issue with the other Ford fusion and cars that have this same exact part in it. When I went to go pick up my car, now the brakes are working. It makes no sense. Will they go out again on me at any given time? This is a major concern and danger to me and those around me if they go out while I am driving. Please make FORD include this VIN number make and model be recalled for the repair. Thank you

NHTSA #: 11563504
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal was depressed, and the vehicle rolled before coming to a stop. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact referenced the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 129,000.

NHTSA #: 11562135
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2023

The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the ABS warning light illuminated and continually activated and deactivated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the hydraulic control assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 144,107.

NHTSA #: 11561847
mediumSERVICE BRAKES
Filed: Dec 2023

After the Anti-Lock Braking System (ABS) was engaged, the braking system was spongy, in that the pedal would almost reach the floor before the brakes started working. It has happened several times, but has gotten worse recently, three times in the past six months. One time it happened when I went over a speed bump. I have to be extremely careful when this happens. Once the vehicle sits overnight it seems to clear up. I try not to use the ABS, but it is winter now and this morning someone pulled out in front of me, and I had to use the brakes aggressively. Again, the braking system became spongy. I am hoping by the end of work today it has been remedied for now. After it happens, I am extremely careful about following other cars, for fear of hitting them. It takes longer to stop because of this. I bought the car through the Military overseas program and finding somebody to look at an American car in Korea has been hard. Something is wrong with the ABS.

NHTSA #: 11561003
mediumSERVICE BRAKES
Filed: Dec 2023

Hi. I’m the owner of 2010 Ford Fusion Hybrid. VIN: [XXX] Recently, I almost got crushed while I was driving, because I suddenly could not use brakes…this is happened because of the known ABS issue with this car (I called my mechanic, he diagnosed the issue and it is with ABS Module and it is under a recall and should be fixed by a dealer). However, when I got my car to the dealership, I was surprised that it is not a recall for a Hybrid version of Ford Fusion my year and I have to pay from my own pocket almost $5,000 for part and labor. I do not understand why, it is unfair. This is the known issue for a very long time for so many people. It should be recalled and fixed. You can die while you’re driving!!! Here is one of the topics on a forum about this issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 11559230
mediumSERVICE BRAKES
Filed: Nov 2023

Brakes Failing brakes Not yet No No Going over bumps the ABS got actuated and the brake pedal went to the floor, was mushy. There is a recall but our car does not fall under the dates. Our car manufactured 05/10

NHTSA #: 11555453
mediumSERVICE BRAKES, HYDRAULIC
Filed: Nov 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving at a slow speed, the brake pedal was depressed and went to the floorboard. The contact continued pumping the brake pedal, and the vehicle stopped. While in a drive-through line, the brakes became inoperable. Additionally, while driving at undisclosed speeds, the brake pedal was depressed applied but failed to respond. There were no warning lights illuminated. The contact went to the local dealer and was informed there were no recalls on the VIN. The contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact stated that the failure was like NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 150,000.

NHTSA #: 11554881
mediumSERVICE BRAKES
Filed: Nov 2023

The component that has failed is the ABS antilock brake pump. Many Ford fusions of the same year (2010) have a recall for this. However, according to my vin, there is no recall. The antilock brake system completely locked up while driving there were no prior incidents. No brake lights no inclination that the antilock brake pump had any issues. When the antilock brake pump stopped working, it almost caused a serious accident. It was as if, though we were hydroplaning we had no control over the Car. Thankfully, no one was hurt and the car went directly into a field. There was myself, my daughter, my son, and a friend four week old baby in the car!! my son is still having nightmares even though this happened a couple weeks ago! He is autistic and eight years old. This is extremely scary. I had absolutely no control over the car The brake pedal went all the way to the floor. The problem has been reported to the dealer however, even though I have a 2010 it is not reported for a recall. The vehicle component has been inspected by a licensed mechanic. There were no previous morning signs no dash lights no issue with the ABS system at all. The car has been maintained regularly. The car has not been fixed because we didn’t know what the problem was until last week.

NHTSA #: 11553708
mediumSERVICE BRAKES
Filed: Oct 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH, the brakes became inoperable. The brake pedal was depressed to the floorboard. No warning light was illuminated. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 160,000.

NHTSA #: 11552882
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Oct 2023

ABS Advancetrac system failure results in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop

NHTSA #: 11552572
mediumSERVICE BRAKES
Filed: Oct 2023

Hit pot hole and the brake peddle went most of the way to the floor and never changed. It now has a very low peddle. No brake fluid leaks.

NHTSA #: 11552044
mediumSERVICE BRAKES
Filed: Oct 2023

Took my vehicle in on 09/01/2023 for the recall # 19S54 ABS HCU Valve Concern. Prior to this, there were no warning signs and my brakes worked fine. My car failed the test. They replaced the part that was recalled. Since then, my car has no brakes. Brakes go to the floor, making it nearly impossible to stop in time or even in an emergency. I do not feel safe driving my vehicle. The dealership has had the car for over two months with no resolution. I need answers.

NHTSA #: 11549377
mediumSERVICE BRAKES
Filed: Oct 2023

The brakes quit working without warning. My foot went straight to the floor before engaging any sort of resistance and the emergency brake was needed to bring the car to a complete stop. I’ve checked the VIN lookup, and there IS a recall for this exact same car, same year and everything, but for some reason my VIN isn’t pulling it up.. it matches the recall currently in file for the 2010 ford fusion brake problems. How do we get ford to expand their recall to actually include all defective vehicles??

NHTSA #: 11548126
mediumSERVICE BRAKES
Filed: Sep 2023

On August 31, 2023, my car had break services that included all four breaks replaced and serviced at Ford dealer Oxnard, CA. Today, 9/27/23, on the way to the doctor's office on the local street, about half a block's distance to a Stop sign, the Traction Control System light flipped on and the breaks turned loose and started speeding up toward a women pushing a baby carriage crossing the street. The breaks didn't respond so I quickly turned to the turning lane to avoid hitting that woman and baby carriage. What I wanted to know is, normally, when the TCS fails, the car speed would slow down. But in my situation, the car, as if had a mind of its own, speeding up toward that woman crossing the street pushing a baby carriage! Is the speeding caused by the TCS suddenly turning loose while I had my foot on the break, so released its energy, or is the 2010 Ford Fusion can be installed remote control and remotely manipulated by someone with malicious intention to cause injury? Since this type of situation can impact many drivers and could cause serious injuries to drivers and pedestrians, I ask for a investigation into what could have caused this danger, so to prevent it from happening again. Thanks much! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 11546914
mediumSERVICE BRAKES
Filed: Sep 2023

My brake pedal went soft after an ABS event and feels soft, it suddenly did this and I almost crashed. It has happened before, but the brakes went back to normal.

NHTSA #: 11546702
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2023

All of the ABS and parking brake lights come on and won't go off. We took it to a Henderson Ford, and they said our Anti-Lock Brake Module failure. They have to order a new part and it will be a long time before to get the part. I heard there was a recall on 2010 ABS Brake system, but when I put in VIN number it says there is no recall.

NHTSA #: 11546169
mediumSERVICE BRAKES
Filed: Sep 2023

The contact owns a 2010 Ford Fusion Hybrid. On two separate occasions when we started the vehicle the ABS, traction control, and the brake light warning lights came on. After putting the vehicle in drive and moving forward slowly (less than 10 mph) in a parking lot the dashboard warning lights remained on and the brake pedal was almost completely ineffective when depressed despite being pushed to the floorboard. The vehicle rolled to a stop in one instance and in the other the vehicle was stopped with extreme pressure on the brake and using the emergency brake lever. After the first incident we had the vehicle brakes inspected by an independent mechanic who replaced the brake fluid. After the second incident we brought the vehicle to a Ford dealer who charged $200 to conduct an inspection. This inspection showed the problem to be “code U3000 in the ABS system. Internal failure of the module needs HCU unit and module” repair. Cost estimated to be $4130 and despite this issue being identical to the issue that prompted a recall of other 2010 Fusion Hybrids (NHTSA Campaign ID #19V904000; NHTSA Action #EA18002) the dealer stated that the VIN was not included in the recall and would charge us the full quoted cost to repair an obvious critical, life-threatening safety issue. The failure mileage was 133,700.

NHTSA #: 11544907
mediumSERVICE BRAKES
CrashFiled: Sep 2023

Longer than normal brake pedal travel and harder pressure are needed to stop the car. Since it is 122,259 miles, I decided to replace the brakes as a preventative maintenance program. I replaced the rear calipers, all four rotors, all pads, and then had even less brake pedal. I replaced the master cylinder, which still had less brake pedal travel. I towed the car to a local independent mechanic shop, and they also replaced the master cylinder and brake lines, but still no brake pedal. They found evidence of the ABS module being bad and an active warranty for the same year, make, and model and told me to go to the dealer. I called the dealer, and they said there was no recall on my vin, but there is one for other fans of the same year, make, and model. The car will be towed to the Ford dealer, who said they will replace the ABS module, flush the fluid, replace it with a new DOT 4 fluid, and reprogram the controller. They told me to save receipts so that when it gets to be part of the recall, I can try for a refund. Can we do something so that this problem does not kill someone? The brakes go out or fail terribly without warning, and I am thankful I was driving and not my young daughter, who would not have been able to control and stop the car.

NHTSA #: 11544220
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving 65 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to respond as needed with the brake pedal depressed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

NHTSA #: 11544147
mediumSERVICE BRAKES
Filed: Sep 2023

I had a short ABS event, as in the ABS system activated for a few seconds while I was driving. About 3-5 minutes later, I arrived at my destination, and turned off the car. 3 minutes later, I started the car & began to drive, and about 200-300 yards later the car made a warning sound and the majority of the warning lights on the dashboard lit up. I gently applied the brake and found it to be "mushy". I ended up having to apply significant force and push the brake nearly to the floor and the car very slowly decelerated. I parked & turned off the car & checked the brake fluid level which was fine. I saw nothing visibly wrong, so I started the car again and the exact same scenario repeated itself. I was able to park the car again & have it towed to a ford service center. They have confirmed that the ABS system has failed. Because this matches the description of the ABS recall for 2010 Ford Fusions, I believe it is the exact same faulty part and that my car should have been part of the recall. I plan to hold on to the component so it will be available for inspection. Of note, this exact same failure happened to my car once before, in 2015. I had an ABS event, then parked briefly, then my brakes failed in exactly the same manner. However after I stopped the car & parked it overnight that time, the car resumed normal operation. The following day, I took the car to the local ford service center who claimed there were no error codes present and that nothing had gone wrong with the car, which was clearly frustrating and false, but I had no recourse as the error did not repeat at that time.

NHTSA #: 11543444
mediumSERVICE BRAKES
Filed: Sep 2023

While driving went to stop and brakes did not work. Put the petal to the floor and all the ABS lights came on. Took it to a brake specialist and they said all the components of the brakes are good but something in the electrical or computer system is causing them to not work. There is a recall on this issue on the non hybrid version of this vehicle. The hybrid needs to be inculded.

NHTSA #: 11542876
mediumSERVICE BRAKES
CrashFiled: Aug 2023

After a hard braking incident, my cars brakes are spongy and abs doesn't work anymore.

NHTSA #: 11541663
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
CrashFiled: Aug 2023

When driving my brake system (ABS) lit up on the dash and I had to put additional force on the brakes in order to stop. There was no warning that occurred prior to the dash warning coming on. I took the car to Krieger Ford service department and they could not locate any issue with the brake system. They released the car back to me and it remained parked for 3 days. On the 4th day I tried to drive the car and the same alerts happened again. I took the car back to Ford and later they found that the ABS module and applicable parts had failed. When I asked about the recall, the service center said there were no recalls available for my car.

NHTSA #: 11539071
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2023

The contact owns a 2010 Ford Fusion. The contact stated that while having routine brake service on the vehicle, the independent mechanic became aware that the brake lines were not bleeding. The contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and the contact was referred to the dealer for assistance. The dealer was contacted and stated that the VIN was not included in the recall. The contact was then referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and stated that that the VIN was not included in the recall, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 190,000.

NHTSA #: 11537987
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jul 2023

The contact’s mother owns a 2010 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed but the vehicle failed to stop in a reasonable amount of time. Additionally, after starting the vehicle and shifting into drive or reverse, when the brake pedal was depressed, the vehicle failed to stop as needed. The contact stated that after turning off and restarting the vehicle, the brakes operated as designed. The vehicle was taken to an independent mechanic and was test driven however, while depressing the brake pedal the vehicle coasted to a stop. The vehicle was diagnosed, and it was determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic and the contact was informed that the failure could be related to the ABS. The vehicle was not repaired. Additionally, the contact stated that the vehicle was unsafe to drive and was concerned for her safety and that she had to prepare to stop the vehicle by placing a hand on the parking brake should the vehicle fail to stop. The ABS warning light was intermittently illuminated. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in a recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 110,000.

NHTSA #: 11535048
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jul 2023

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking with the check engine warning light illuminated. The failure caused the rear passenger's side tire to blow out. The vehicle was taken to an independent mechanic, who replaced the rear passenger's side tire, brake pads, calibers, and rotors; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was approximately 208,000.

NHTSA #: 11535056
mediumSERVICE BRAKES
Filed: Jul 2023

Getting check break system, ABS, and service advancetrak on my dash cluster. No codes thrown with OBD reader. Breaks will not fully apply unless I slam them down to the floorboard. Iv seen recalls on over 600,000 fords. I asked ford about my car and they said my specific vin wasn’t showing any recalls but I know there is a recall for this as there are many claims online. My car is unsafe to drive and I would like to get it fixed under recall so I don’t have to go out of pocket for something that seems like a common Ford fusion hybrid issue.

NHTSA #: 11533747
mediumSERVICE BRAKES
Filed: Jul 2023

Intermittent failure of brake system. While driving the brakes stopped working. Needed to push brake pedal to ground and/or use parking brake. Turned off car. Waited 30 seconds. Started car again and brakes worked. Worked fine for ~ 1 week and then occurred again. Worked fine for ~1 year and then period of not working.

NHTSA #: 11532818
mediumSERVICE BRAKES
Filed: Jul 2023

Vehicle is not stopping properly. Additional pressure is needed to the brake peddle in addition to pumping the brakes to get it to stop. New brakes and rotors were installed to try and correct the problem but it appears to be related to the NHTSA Campaign 19V904000 ABS Hydraulic Control Units (HCU). The 2010 Fusion was included in the recall buy my VIN for my 2010 Fusion was not included. This seems to be a common issue based on other reports. The recall needs to be expanded to prevent accidents. This is a major safety concern.

NHTSA #: 11531297
mediumSERVICE BRAKES, HYDRAULIC,ENGINE
Filed: Jun 2023

The contact owns a 2010 Ford Fusion. The contact stated that the check engine warning light and maintenance service warning light was illuminated. The contact stated that the brakes failed to stop the vehicle in a reasonable amount of time without depressing the brake pedal with excessive force. The vehicle was taken to the dealer and was diagnosed and determined that the hydraulic control unit and ABS module needed to be replaced. The contact had another certified mechanic repair the vehicle. The manufacturer was made aware of the failure and the contact linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The contact was then referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 99,000.

NHTSA #: 11529727
mediumSERVICE BRAKES
Filed: Jun 2023

While driving the car the brake system failed to respond adequately....it was very loose and required pushing the breaks to the floor to fully stop the vehicle. upon having it towed to the ford dealer they said it was the Master Cylinder and the Hydraulic Control Unit. I then checked for recalls and found that my make and model year had been recalled for the exact problem, but was told that it was VIN specific and that mine was not impacted. As mine was made in the same plant as those in the recall I believe that the recall should have been more wide spread and clearly other vehicles that were made there are having the exact same problems.

NHTSA #: 11527762
mediumSERVICE BRAKES
Filed: Jun 2023

problems with the ABS not working. taken to a mechanic. Brake master cylinder problem and replaced . leaking rear brake fluid. all causing no brakes.

NHTSA #: 11525361
mediumSERVICE BRAKES
Filed: May 2023

Brake pedal goes to the floor , it doesn't want to stop. If you pump it , the pedal comes up. I had them bled and performed the bleeding prosses with scan tool. They worked good for a day.

NHTSA #: 11521941
mediumSERVICE BRAKES
Filed: May 2023

The vehicle would randomly loose the ability to stop / brake pedal would loose the ability to control brakes and would go all the way to the floor. After pumping the brakes the vehicle would gain some ability to slow down. Ford Dealer in Gallatin, TN had to replace the brake master cylinder and hydraulic control unit bleed system in order to fix the problem otherwise the car would have been completely unsafe to drive. The scary part was that there were no lights or dash notifications to alert us or the ford dealership that the problem even existed. Also, the car only has 74K miles on it. We put new tires on it last year and got new brake pads the year prior. There seem to be a recall for Ford Fusions for some 2010 models, but ours did not make the list according to the vin number and specs. But I think the problem sounds very similar. Thanks for your help.

NHTSA #: 11521708
mediumSERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
Filed: May 2023

The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard and the vehicle failed to immediately stop. The ABS, service brakes, and advancetrac messages were displayed. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Module and ECU had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The VIN was not available. The failure mileage was 150,000.

NHTSA #: 11521014
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2023

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the ABS and advance-trac warning lights intermittently illuminated. The contact also stated that a clunking noise was heard coming from underneath the vehicle. The contact related the failures to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

NHTSA #: 11520593
mediumSERVICE BRAKES
Filed: May 2023

On April 1, 2023 me and my family where coming down the mountain when we noticed the brakes where going to the floor . My husband had to pump the brakes in order to have good brakes. This is a safety issue to us and others cause if someone was to slam on brakes we wouldnt have time to stop. Yes it has been inspected I took it to ford place in Mount airy NC on April 11, 2023 and they said HCU failed , it failed at 300,000 miles. No they were no warning lights or anything when this happened and still no lights and still need a HCU in it .

NHTSA #: 11520710
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2023

The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal would extend to the floorboard, causing the braking distance to be extended. The contact diagnosed the vehicle with a OBD scanner and determined that the ABS module was faulty and needed to be replaced. The local dealer and manufacturer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 113,000.

NHTSA #: 11520005
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 MPH and depressing the brake pedal to slow down, extra effort was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to an inspection center and, the inspector stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and referred the contact to the local dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 151,000.

NHTSA #: 11519090
mediumSERVICE BRAKES
Filed: Apr 2023

The brakes did not engage until the last inch or so, and that nearly caused a crash. The hydraulics had failed with no warning at all.

NHTSA #: 11518804
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Apr 2023

Frequent failure of electric brake assist. Failure occurs without any prior warning and despite sufficient brake fluid being in master cylinder reservoir. Alarms and notices appear on the driver display panel as the brakes are failing. Can occur at start up or while actively driving the auto. Occurs across all temperature ranges and weather (moisture) conditions. Adversely affects driver's ability to safely use brakes to stop the car. NHTSA issued safety recall applicable to non-hybrid Ford Fusions for the SAME issue and the SAME model year as my car. Mechanically, the electric brake assist systems are IDNETICAL in non-hybrid and hybrid variants of 2010 Fusion. Attached photo illustrates notices that appear on driver display panel when brakes fail.

NHTSA #: 11518809
mediumSERVICE BRAKES
Filed: Apr 2023

At parking lot speed, the brake pedal went nearly to floor during stopping. All lights came on the instrument panel. Required the use of emergency brake to bring the car to a stop.

NHTSA #: 11518894
mediumSERVICE BRAKES, AIR,SERVICE BRAKES, HYDRAULIC
Filed: Apr 2023

The contact owns a 2010 Ford Fusion. The contact stated while the vehicle was parked, the ABS warning light was illuminated and the message "Service Advancetrac" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the wheel speed sensor had failed and needed to be replaced. The dealer replaced the wheel speed sensor and while attempting to reprogram the ABS module with the new wheel speed sensor, the ABS module failed to recognize the wheel speed sensor. The dealer informed the contact that the ABS module needed to be replaced; however, the part was on back order. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,752.

NHTSA #: 11518256
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving 45 MPH, the brake pedal was depressed but failed to slow the vehicle properly. The contact desperately depressed the brake pedal and the vehicle stopped. The vehicle was taken to an independent mechanic and the mechanic replaced the brake parts, but the failure reoccurred. The vehicle was taken to the mechanic again and the brake line and the braking system was repaired, but the failure persisted. The manufacturer was contacted, and a case was filed, and the contact was advised to contact NHTSA Hotline to file a complaint. The failure mileage was 73,000.

NHTSA #: 11516695
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2023

The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floor, causing the stopping distance to be extended. The vehicle was taken to the local dealer who diagnosed that the brake hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 300,000.

NHTSA #: 11516556
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2023

The contact owns a 2010 Ford Fusion. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, the ABS warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was taken to an independent mechanic, who informed the contact that the ABS hydraulic control unit needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 100,000.

NHTSA #: 11515994
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2023

The contact owns a 2010 Ford Fusion. The contact stated that while driving at approximately 25 MPH, the brake pedal was depressed and failed to respond, and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the mechanic advised that the ABS module needed to be diagnosed and repaired by a local dealer. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that that VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 115,000.

NHTSA #: 11515855
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Apr 2023

i have done a brake job recently replacing the rear brakes and repaired master cylinder. Car has been inspected by a mechanic who says they have done everything they could and the brakes are not working properly. The brakes have to be pressed all the way to the floor and will not stop. FSA 19S54 is a recall he says was never done and suggested I go to dealer to have it done; however, when I make the attempt to the dealer says that only the air bag and the throttle are under recalls and that is all they can fix. REASON FOR THIS SAFETY RECALL # FSA 19S54 states that in some of the affected vehicles, a chemical reaction between aged DOT 3 brake fluid and the zinc plating inside the Hydraulic Control Unit (HCU) may result in a gel formation. A normally closed valve may be stuck open, which may result in extended brake pedal travel. This seems to be what is happening. I am taking to San Antonio's Northside Ford as soon as I can to do the airbag recalls(Ford's number for these recall is 21S12, 18S01, 16S26, 18S34, 19S01 & 21S05.) and the throttle ( recalls that Ford told me about. I do not understand why when I Google recall that I see the airbags recall for driver and passenger side and the ABS hydraulic brake recall but do not see the one Ford said about the throttle. At the very least the information could be passed down throughout your system. Other recalls, 11 total, need to be addressed if not already. I happen to know Northside Ford actually attempted to charge me for some of these things as I still have that invoice with the recommendations. the Kelly Blue Book (KBB) link where I received most of my information is https://www.kbb.com/ford/fusion/2010/recall/?vehicleid=248463 My car essentially has no brakes and every possible cause has been addressed with no solution. The mechanic noticed these very important recall have never been addressed with this vehicle. This ABS hydraulic recall MUST be the only factor left.

NHTSA #: 11515083
mediumSERVICE BRAKES
Filed: Mar 2023

Loss of braking with out warning Pedal went to floor Qualified mechanic first said it was master cylinder which was replaced but still no brakes googled every one saying same thing its the abs modulator valve Surprised no recall on these for this year model when others have been recalled whats going waiting for people to die driving these things

NHTSA #: 11514835
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2023

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds and depressing the brake pedal the brake pedal went to the floorboard. The ABS warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced. The contact referenced the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 95,000.

NHTSA #: 11514410
mediumSERVICE BRAKES
Filed: Mar 2023

My brakes went totally out as I was backing out of my driveway and all the abs light lit up. When I tried to press the brakes they went all the way to the floor and barely stopped. Once I turned the car off and on it went away. But a few hours later it came right back I took to the dealership they said the ABS failed. Part has been on back order

NHTSA #: 11514247
mediumSERVICE BRAKES, AIR
Filed: Mar 2023

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 MPH, the brake pedal was depressed however, the brakes failed to respond. Additionally, the contact stated that the brakes, ABS, traction control, and check engine warning lights were illuminated. The contact veered to the side of the road and restarted the vehicle, but the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.

NHTSA #: 11512445
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed, but failed to respond and went to the floorboard. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The contact was made aware that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

NHTSA #: 11510823
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving 20 MPH on an icy road, while approaching a stop sign, the brake pedal was depressed but only responded when it was pressed to the floorboard. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 170,000. The VIN was unavailable.

NHTSA #: 11508766
mediumSERVICE BRAKES
Filed: Feb 2023

The brakes don’t grab. They go almost to the floor and it takes a lot longer to stop. We have owned this car for 10 years and it is a continued problem. We take it to the mechanic and they can’t find anything wrong with it. We tap on the hydraulic brake control unit which makes the brakes work again. We finally found a recall for Ford fusions where the valve inside the hydraulic brake control unit can stick open and cause increased stopping time. Our fusion is a 2010 but does not fall into the criteria for the recall. I think the recall needs to be expanded.

NHTSA #: 11508167
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2023

The contact owns a 2010 Ford Fusion. The contact stated that while his daughter was driving approximately 35 MPH, the brakes became inoperable. The contact was able to steer off the road and stopped the vehicle. During the failure, several unknown warning lights illuminated but then disappeared. The vehicle was towed to an independent mechanic who referred the contact to the dealer. The vehicle was towed to the local dealer where it was diagnosed that the HCU control unit needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage 172,000. The contact stated that the vehicle was manufactured days after the recall date however, the vehicle is the exact make and model with the same failure.

NHTSA #: 11503553
mediumSERVICE BRAKES
Filed: Jan 2023

When driving, the ABS failed. The breaks depressed to the floor and the parking break was needed to fully stop the vehicle. The ABS light, track control, and service break lights were illuminated. The car was taken to the dealer and they said that the hydraulic control unit needs to be replaced. While there is a recall for this part for other 2010 ford fusions, my vin number is not covered. A formal complaint was made with Ford but no response has been received. It seems like there are many complaints about the same issue for Fords that are somehow not covered under the recall.

NHTSA #: 11503722
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 25 MPH, the "Service Advancetrac" message was displayed and ABS warning light was illuminated. The contact pulled over and the vehicle was turned off and restarted, and the warning message was no longer displayed, and the warning light was no longer illuminated. The contact stated that the failure recurred. Additionally, while driving at various speeds, the "Check Brake System" and ABS warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced; however, the part was on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 99,000.

NHTSA #: 11502812
mediumSERVICE BRAKES
Filed: Jan 2023

I was driving. Went to stop for a stop light. I pushed peddle down. It went down 90% before I had any resistance. With the last 10% I was able to slow the car before a crash. All of the lights on the dashboard turned on, including the brake light. I turned off the car and pulled the key. I put the key in and restarted, while still sitting in the roadway. I was able to drive it less than a mile to the fire dealer. They tell me the ABS module is not working. I see there is a recall on ABS modules for other 2010 ford fusions, but not mine.

NHTSA #: 11502628
mediumSERVICE BRAKES
Filed: Jan 2023

While driving at about 15 mph my dashboard ABS system failed light turned on as well as to traction failure and warning brake system maintainace light. I pressed on brake pedal and no braking was felt resulting in the car not stopping. I let it glide till it stopped I turned the car off and on and all the same warning lights were on I pressed on the brake while in drive mode and pedal to floor.

NHTSA #: 11501808
mediumSERVICE BRAKES
Filed: Jan 2023

2010 Fusion Hybrid. One owner. The car had multiple warning lights come on, including "Check Brake System" "Service Advancetrac" and "ABS" as brake pedal collapsed to floor while driving in normal highway conditions. This was not an anti-lock brake hard stop incident. it was a normal easy braking situation with no advance warning of brake system failure. Vehicle has always been maintained in correct condition. Have photo of dash lights from incident. Pulled over after near collision, took dash photo, turned car off. Upon restarting, the brake pedal was normal level and firmness again. Carefully drove to nearest repair shop who could not find a cause nor repeat the failure. Local Ford dealer and VIN search indicates this vehicle is NOT covered by 19S54. Nonsense.

NHTSA #: 11501575
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The contact applied the parking brake to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS Hydraulic Control Units (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

NHTSA #: 11501450
mediumSERVICE BRAKES
Filed: Jan 2023

ABS module sticking brake pedal soft Must press hard to stop , brake feel like they don’t work ABS Lights come on traction control disengagement Took to mechanic for verification.

NHTSA #: 11501516
mediumSERVICE BRAKES
Filed: Jan 2023

After Antilock brake activation the brake peddle fades and have to push brake peddle to floor. Have to push on pedal to get car to stop. It only happens after try to stop on a slippery surface such as ice and snow. Pedal will return back to normal after about 20 or 30 minutes. I feel this is not a safe condition, it could end up with me getting into an accident when the pedal fades to the floor. I did notice that there was a recall for certain 2006-2010 Ford fusions but apparently my vehicle isn’t a part of that. I plan on taking the vehicle to my local dealership to get it repaired. I will also argue my case to the dealership as to that my vehicle should fall within that recall as it is exhibiting the same issues as the recall is stating. This has occurred on multiple occasions and only after my antilock system activated.

NHTSA #: 11501530
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2023

The contact's girlfriend owns a 2010 Ford Fusion. The contact stated that the brake pedal would depress to the floorboard as both the ABS and traction control warning lights appeared on the instrument panel. The contact changed the brake pads and rotors; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics) which he linked to the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

NHTSA #: 11501250
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2022

The contact owns a 2010 Ford Fusion. The contact stated that while coming to a stop, excessive pressure was needed to depress the brake pedal for the vehicle to come to a stop. The brake pedal almost needed to be depressed to the floorboard for the vehicle to come to a gradual stop. The failure occurred intermittently. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and contacted the manufacturer. The manufacturer was made aware of the failure. The contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 148,000.

NHTSA #: 11498357
mediumSERVICE BRAKES
Filed: Dec 2022

Ford Fusion Hybrid 2010 ||| ABS module error. Yes. ||| Total brake failure while driving; car ignored me pushing brake pedal. ||| No. They performed a diagnosis and ran the ABS module through testing software but found nothing wrong. They test drove it and found nothing wrong. ||| Ford service center, yes. Others no. ||| No obvious symptoms occurred prior to the incident. The car did feel like it was responding ever so slightly differently to my braking for a couple months prior to the total brake failure, but it was so slight I thought it was just in my head. There were no warning lights or anything that would lead me to believe that something was wrong with my brakes. ||| FULL INCIDENT: I was leaving a parking lot and drove up a short ramp to merge onto the highway. When I got to the top of the ramp the ramp curved downwards towards the highway, and I pressed on the brakes to stop the car so I could check for traffic. I was at a 90degree angle to the traffic. The car completely ignored me pressing on the brakes and continued to coast towards the highway; which was about 4ft in front of me; and I pressed on the brakes again and nothing happened. I saw a red brake light on my dashboard and heard loud beeping noises from it, I put the car in Park, which stopped the car, then I pulled the E-brake and turned the car off and called for a tow truck. When the car was restarted by the tow truck driver the issue went away. The tow truck driver was able to drive and brake just fine, and there were no warning lights for him. The dealership found nothing wrong with the brakes or ABS module. There is a recall out for the ABS module for the model & year of my car (Ford Fusion Hybrid 2010) for ones made in Mexico. There was no recall for this module performed on my car because it was not made in Mexico, despite having the same reported issue.

NHTSA #: 11496904
mediumSERVICE BRAKES
Filed: Dec 2022

Total brake failure, with pedal going to the floor. NHTSA safety recall 19S54 for hydraulic control unit does not apply according to McDavid Ford of Fort Worth because of build date afterward. Recall should be extended since this is a common safety hazard for vehicles built after the recall cutoff of 7-15-09. Very dangerous not to issue a mandatory recall. Also, the air bag replacement has been delayed for probably more than a year. It's time for NHTSA to get serious about addressing these glaring safety problems in the Fusion ASAP. Please do your job.

NHTSA #: 11496339
mediumSERVICE BRAKES
Filed: Nov 2022

Brakes stopped working. ABS and Brakes lights flashed on when hitting brake from reversing out of parking spot

NHTSA #: 11494984
mediumSERVICE BRAKES
Filed: Nov 2022

Front brake calipers are seizing up and getting so hot they smoke (could potentially cause fire). This heat destroys the brake rotors and pads. The car wobbles when this is occurring. This is the second time in two years the rotors, brakes, calipers and brake lines had to be replaced. Mechanic has replaced all components again and has determined the ABS module is sticking, which will not allow the new brake system fluid to bleed. Mechanic determined the ABS module is malfunctioning and needs to be replaced. This car is mostly highway driven.

NHTSA #: 11494540
mediumSERVICE BRAKES
Filed: Nov 2022

Power Brake failure. Pedal needs to be pressed to the floor for brakes to engage. Dealer confirmed a Hydraulic Control Unit failure. This is the same problem that resulted in model 2010 Ford Fusion recalls. Ford is stating the recall doesn’t apply to our VIN but its the same issue and they want us to pay $3000 for the repair.

NHTSA #: 11493910
mediumSERVICE BRAKES
Filed: Nov 2022

My granddaughter was starting her car and the brake just stuck. It would not go down or move. 2010 ford fusion Hybrid this happen approximately last Wednesday, n November 9, 2022. I have done research and it's a record issue with the ABS SYSTEM failing in the Fusion, plus all the above recalls. Ford want 1800 00 to repair this issue. No crash thankfully. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11493399
mediumSERVICE BRAKES
Filed: Nov 2022

On my 2010 Ford Fusion Hybrid the ABS module and brake system warning lights all turned on at once at random, and the brakes stopped working properly. The vehicle is not drivable. I see there has been some recalls for this for 2010 non hybrid fusions, but this is a seriously dangerous issue for the hybrids also!

NHTSA #: 11493096
mediumSERVICE BRAKES
Filed: Nov 2022

The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the brake pedal had to be depressed to the floorboard to stop the vehicle, causing the braking distance to be extended. The vehicle was taken to the local mechanic who indicated that the braking mechanism was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 85,000.

NHTSA #: 11492777
mediumSERVICE BRAKES
Filed: Oct 2022

The brake system failed while vehicle was in operation on a highway travelling at 65 mph. While not completely nonfunctional, all advanced braking features such as ABS and power brakes were immediately disabled and only pressing the brake pedal completely to the floor would slowly bring the vehicle to a stop. Other drivers around my vehicle as well as myself were in danger, as I was at that time suddenly unable to stop the vehicle normally. If a sudden traffic stop were required or a situation requiring ABS encountered, a collision would have been extremely likely. I brought the vehicle to a service center the same day the issue occured. The dealer confirmed that many fault indicators were actively lit on the dashboard, the brakes were not functioning correctly, and error code "U3000" was stored on the vehicle's onboard computer. After performing extensive diagnostics, the dealer recommended that the ABS/Brake Control Valve Module be replaced. I put an order in for the component (part number BE5Z2C219H) on 01JUN2022 but as of 19OCT2022, the part is still not available due to being waitlisted. I was told that I was number 600+ on the list to receive this ($645.25) part as this exact component is currently part of a large recall that the manufacturer says my vehicle doesn't qualify for. As mentioned, there is a recall for my exact vehicle model, year, and plant of manufacture but I am told that my VIN is not in the range covered by this recall--even though it presents the exact symptoms and it seems that the same component has been determined to be at fault. That recall is: 19S54 - Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-Lock Brake Systems - DOT 3 Brake Fluid and Anti-Lock Brake System Function The vehicle is available for inspection anytime as it has been undrivable now for almost 5 months.

NHTSA #: 11490089
mediumSERVICE BRAKES
CrashFiled: Oct 2022

After taking my car in for the recall on the Hydraulic system on the brakes which it them for ever to send out the second letter for the repairs. During the waiting period I had to leave the road to keep from hitting someone because of brake failure. I have notify Ford Motor Company of the problem right after they sent the first letter. I had damaged to my car that they refused to help with. They sent me a form to sign that said I would not hold Ford Motor Company responsible or Ford Techs should they damaged the RCM when removing to send to their labs. Which I refused to sign because I did talk to a mechanic that worked Ford motor. He stated that the slight wrong move or bump could damaged the main board and it was an very expensive part. Ford Motor Company resolution to fix the recall problem was to bleed out the DOT 3 brake fluid and replace it with DOT 4. I still have brake issue if I am driving in the rain or hit a bump in the road. Now I am having a problem with brake fluid leaking since they switched the fluid. I am going to have a mechanic check to see were the leak is coming from. We own this car 10 years and was satisfied with the car and kept it when we purchased an SUV. Good motor in the car. After dealing with Ford Motor Company about the accident with my car and the other recalls I regret we did not trade it in, but I would have more regret selling it to someone knowing that it could be a danger to their life as it was mine. Even though the car does have a good motor I will never purchase another Ford or purchase and make of any car from any Ford dealership due to the way Ford Motor Company handle my brake recall that cost me money to have the repairs to my 2010 Ford Fusion.

NHTSA #: 11490137
mediumSERVICE BRAKES
Filed: Oct 2022

RE: From my complaint earlier. I took my car to a mechanic to find out why I was losing my brake fluid. The mechanic said the leak was coming from the ABS Box. ( Hydralic) this was the problem Ford Motor Company had a recall for, Their quick fix DID NOT take care of the problem by switching to DOT 4 brake fluid. I still had some brake issues after I took it in for the recall. When it is raining I still had the issue of my brakes failing or if I hit a bump in the road I had brake failure at times. Ford Motor Company took a cheap way out thinking this would solve the problem. I had to leave the road in the pass causing damage to my 2010 Ford Fusion. Today I am very angry with Ford Motor. They should have replaced Hydraulic brake system in the vehicle instead of playing games with people lives. Ford Dealership told me the part would cost $600. Ford Motor Company should be held accountable for their lack of interest of fixing the recall the correct way.

NHTSA #: 11490209
mediumSERVICE BRAKES
Filed: Oct 2022

Braking failure and lights associated with it are currently on in the dash. Dealer says I need a new ABS Module and HCU. Around $2,000 worth of parts to fix it. This recall was first issued 3 years ago and Ford still has not found a solution apparently.

NHTSA #: 11489807
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2022

The contact owns a 2010 Ford Fusion. The contact stated while driving 10 MPH and depressing the brake pedal, the vehicle failed to stop as needed but was independently decelerating. The contact stated that he depressed the brake pedal twice and then the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 263,904.

NHTSA #: 11489322
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2022

The contact owns a 2010 Ford Fusion. The contact stated that Ford Motor Company was recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. As a result, the contact was concerned that the valves could potentially fail on his vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the concern and transferred the contact to the NHTSA Hotline. The contact had not experienced a failure.

NHTSA #: 11488024
mediumSERVICE BRAKES
Filed: Sep 2022

The contact owns a 2010 Ford Fusion. The contact stated while driving 45 MPH and attempting to stop the vehicle however, the vehicle failed to stop as needed. The contact depressed the brake pedal extremely hard to stop the vehicle. The vehicle was taken to the dealer and the contact was informed that the ABS valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was 100,000.

NHTSA #: 11487071
mediumSERVICE BRAKES
Filed: Sep 2022

Brake pedal goes to floor with very minimal braking. ABS light and Brake lights come on along with Service Advancetrac. This appears to be the EXACT same issue as 19V90400 (Ford recall 19S54) but Ford Service says vehicle is not part of the recall. RECALL NEEDS TO BE EXPANDED before someone dies! Ford dealer states that Ford Parts has placed a "STOP SALE" order on HCU's to fix the problem.

NHTSA #: 11486955
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2022

On approximately August 25, 2022 I noticed that my brake pedal had to be depressed further than usual, so I took it to a mechanic, who diagnosed hydraulic problems and did considerable repair work. That appeared to resolved the issue, but the problem recurred about September 7. The mechanic then identified a "silent recall" for replacement of a part in the automatic braking system -- # 19V904000. When I scheduled my vehicle for the driver airbag recall work, I was told my particular 2010 Ford Fusion was not eligible for the brake repair, even though my car's symptoms axactly match the description for #19V904000. I paid $450 for the work my mechanic did, but the problem was not resolved; and my Ford dealer says they can't repair it, either.

NHTSA #: 11485698
mediumSERVICE BRAKES
Filed: Sep 2022

After driving the car normally, parking, and leaving the car for about 30 minutes, upon restarting the car, the Service Autotrac, anti-skid, ABS, and brake warning lights illuminated. The brake pedal travels nearly to the floor with no braking. Car had no braking unless I stomped on the pedal which locks up the brakes to stop. No trouble codes in OBD II. Car has 166,000 miles. I looked on You Tube, and this is a COMMON PROBLEM with Ford passenger cars and F-150s.

NHTSA #: 11484589
mediumSERVICE BRAKES, AIR
Filed: Sep 2022

The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the ABS, parking brake, and traction control warning lights were illuminated. The contact also stated the brake pedal was soft and spongy and the contact had to depress the brake pedal to the floorboard to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the ABS module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.

NHTSA #: 11484680
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2022

The contact’s daughter owns a 2010 Ford Fusion. The contact stated that on multiple occasions while his daughter was driving, she depressed the brake pedal attempting to slow the vehicle however, the brakes failed to engage. The contact stated that his daughter had to apply pressure to the brake pedal to stop the vehicle. No warning lights were illuminated. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

NHTSA #: 11484704
mediumSERVICE BRAKES
Filed: Sep 2022

While approaching a stop sign I pressed on the brake pedal and the vehicle did not slow down. At the same moment the "Brake System" warning light came on. When I pressed the brake down as hard as I absolutely could, the vehicle finally began to slow ever so slightly, but I still was not able to slow at a reasonable rate for only going 15 miles per hour, and ended up passed the stop sign. Luckily there was no oncoming traffic. After getting my vehicle towed to the nearest Ford service center, they returned with a quote to replace the ABS Module. After doing a quick search on the internet I found that there is a recall for that exact part, for the same year and model of my car, a 2010 Ford Fusion. However, when the Ford service center looks up my VIN, they say that it is not a match for the recall and therefore aren't responsible for the issue.

NHTSA #: 11483726
mediumSERVICE BRAKES
Filed: Sep 2022

Drove on freeway 33 miles with no issues with brakes. Picked up my son and then going down hill of where we live No Brakes!! All brake faults lit up on dash. Restarted car several times still no brakes. I had to use emergency brakes to stop Aug 29 2022

NHTSA #: 11483736
mediumSERVICE BRAKES
Filed: Aug 2022

Spongy brakes. Occasionally the pedal goes to the floor and the vehicle will not stop as it should.

NHTSA #: 11482061
mediumSERVICE BRAKES
Filed: Aug 2022

No symptoms prior to failure. As I was driving, brakes went out. ABS warning lights came on along with other brake malfunction lights. I have to press the pedal down 90% of the way for the brakes to engage at all. It has happened twice now. The first time, the codes were reset and the car worked until the second time. Now the brakes don't work. Mechanic says the ABS Module needs replaced.

NHTSA #: 11481887
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2022

The contact owns a 2010 Ford Fusion. The contact stated while driving 40 MPH, the brake pedal was depressed several times but failed to respond and went all the way to the floorboard. The contact drove on the side of the road until the vehicle stopped. The vehicle was towed to an independent mechanic where it was diagnosed that the ABS had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 200,000.

NHTSA #: 11480991
mediumSERVICE BRAKES
Filed: Aug 2022

About July 13th 2022, I was driving to town with my children. The car's warning sounded and displayed a mechanic's wrench. Moments later while approaching the intersection a few hundred feet away, I had no foot brakes. I was able to use the hand brake and stop before running the busy cross traffic going 50+ mpg. Had I not reacted as fast I did, there would have been a three-car incident at the intersection threatening all of our lives. Had the car towed to the repair shop and they confirmed that the abs module and brake booster was no longer functioning and needed to be replaced. They were unable to perform that repair, so I then had it taken to a dealership for a second opinion, and they had the same conclusion. Apparently, this is such a problem that the abs module part is backordered with no estimated stocking date. Now I've been out of a car for over a month. Kendal Ford of Marysville Washington recommended repairs. 1. HYBRID BRAKE SYSTEM DIAGNOSIS (EEC TEST, PINPOINT TESTS) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 2. REPLACE FAULTY ABS MODULE ASSY (BOTH ELECTRONIC/HYDRAULIC, STUCK VALVES AND UNSTABLE LOGIC VOLTAGE) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 3. REPLACE FAULTY BRAKE BOOSTER (INTEGRAL BOOSTER VACUUM CONTROL SOLENOID FAILURE) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail 4. PERFORM HYBRID BRAKE FLUSH (AFTER HYDRAULIC REPAIRS) (NUMEROUS WARNING LIGHTS, BRAKE/TRACTION CONTROL/WRENCH...) Fail Let me know if you need anything else. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11481065
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2022

The contact owns a 2010 Ford Fusion. The contact stated that while their husband was driving approximately 25 mph, the brake pedal was depressed but it traveled to the floorboard and failed to respond. The driver had to use the emergency brakes in order to stop the vehicle. The contact had taken the vehicle to the dealer who diagnosed the anti-lock brake system had failed. The hydraulic brake control module and abs module needed to be replaced. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, their VIN was not included. The manufacturer was made aware of the failure and referred the contact to call NHTSA. The approximate failure mileage 160,000.

NHTSA #: 11480825
mediumSERVICE BRAKES, AIR
Filed: Aug 2022

The contact owns a 2010 Ford Fusion. The contact stated that the front wheel was dragging. In addition, the vehicle was hard to accelerate and the tire sensor was melted. There were no warning lights illuminated. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was taken to an independent mechanic where they informed that the valve was stuck, the caliber, brakes, and abs unit were replaced. There was very low pressure in the corner. The pistons failed to open after brakes were applied. The failure mileage was approximately 81,000.

NHTSA #: 11480608
mediumSERVICE BRAKES
Filed: Aug 2022

I own a 2010 FORD FUSION HYBRID. The ABS light, the Brake light, the Service Advancetrac, the Wrench, Etc. all were illuminated when the car on. While attempt to brake the brake pedal was depressed and I have to push hard on the pedal in order to make the car stop. I took the car to The Ford Store Morgan Hill (17045 Condit Rd. Morgan Hill, CA 95037 408-816-2332) and was informed that the failure might related to NHTSA campaign number: 19V904000 (Servive Brakes, Hydraulic). However, the VIN was not included.

NHTSA #: 11480421
mediumSERVICE BRAKES
Filed: Aug 2022

The contact owns a 2010 Ford Fusion. The contact stated that when attempting to depress the brake pedal, it would touch the floorboard. The brakes service warning light had illuminated. The contact took the vehicle to a certified mechanic who replaced 2 calibers and the brake pads but the failure persisted. The contact took the vehicle to another certified mechanic who stated that the calibers had blown the brakes on the vehicle due to a lift failing to close causing brake fluid to get inside. The entire ABS system needed to be replaced however the vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NHTSA #: 11479773
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2022

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately at 35 MPH, the front passenger brake caliper froze and stopped the front passenger tire. The tire locked up and nearly caused a loss of vehicle control. The contact stated that the brake pedal had to be depressed to the floorboard after the brake had failed. The contact stated that the brake failure was a re-occurring failure. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer and the vehicle was diagnosed and determined that the Hydraulic Control Unit (HCU) needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 133,283.

NHTSA #: 11479400
mediumSERVICE BRAKES, AIR
Filed: Aug 2022

The contact owns a 2010 Ford Fusion Sport. The contact stated while driving at slow speeds, the brake pedal was applied but was soft and depressed to the floorboard. The vehicle was slow to stop when the brake pedal was applied. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the rotors were warped. The vehicle was repaired however the failure recurred. The manufacturer was made aware of the failure but no additional assistance was provided. The contact stated the failure was to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic)The failure mileage was approximately 55,000.

NHTSA #: 11479403
mediumSERVICE BRAKES
Filed: Aug 2022

Brakes are exhibiting issues with long brake pedal travel and sponginess. This has started within the last few weeks where it is off and on but is continuous now. The dealer has the vehicle and diagnosed it as an issue with the HCU or ABS system. My mom was driving it and had difficulty stopping the vehicle due to long brake pedal travel. I saw there was a previous recall 19S54 on the same year model that was produced at the same plant. However Ford will not fix it since the production date was two months after the original affected date. The campaign ended with vehicles produced up to July. Hers was produced in September. Since the dates were not the same they would not cover it even if it was the exact same issue on the recall.

NHTSA #: 11478817
mediumSERVICE BRAKES
Filed: Aug 2022

On occasion, the brake pedal goes to the floor and car does not stop. Red triangle warning light comes on. Parking brake is needed to stop car. I have taken it to ford dealer, and problem was not repeated during their test drive.

NHTSA #: 11478889
mediumSERVICE BRAKES
Filed: Aug 2022

After going over a rough patch of pavement on the road, I felt the brakes give out and completely reach the floor almost as if there was no pressure in the pump. Now, the brakes go all the way down when trying to brake and it still stops the car but it shouldn't do that. I've read others online had the same issue with the brakes.

NHTSA #: 11478548
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2022

The contact owns a 2010 Ford Fusion. The contact stated while depressing the brake pedal, the brake pedal felt spongy. Additionally, the braking distance was extended. The vehicle was taken to an independent mechanic who changed the brake pads and bled the brake lines however, the failure persisted. The mechanic diagnosed the vehicle and stated that the ABS Hydraulic module needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer who also stated that the ABS Hydraulic module needed to be replaced. The manufacturer was contacted and they stated that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was 110,000.

NHTSA #: 11477150
mediumSERVICE BRAKES
Filed: Jul 2022

Out of nowhere, my brakes malfunctioned with the pedal sinking low to the floor. Several lights went off including check brake system, traction control and ABS. This issue seems to be exactly related to a current recall involving ABS on 2010 Fusions but doesn't appear to apply to the Hybrid model. The issue is intermittent.

NHTSA #: 11475302
mediumSERVICE BRAKES
Filed: Jul 2022

There is a recall for some vehicles manufactured near the time of this particular vehicle’s manufactured date for the ABS control unit. The valves stick causing unsafe breaking conditions. This particular vehicle exhibits the same behavior as described in the recall but this VIN is not showing up as one of the recalled vehicles for this problem. It is recall 19V904000 issued on December 12, 2019.

NHTSA #: 11472653
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jul 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed with the brake warning light illuminated. Additionally, the vehicle intermittently failed to start due to battery failure. The vehicle was taken to an independent mechanic who replaced the brake calipers; however, the failure recurred. The vehicle was taken back to the mechanic and diagnosed with ABS hydraulic control unit failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

NHTSA #: 11472693
mediumSERVICE BRAKES
Filed: Jul 2022

The breaks pedal on my Fusion just goes straight to the floor and can barely stop the car when its in drive and not giving any gas. A recall was issued on this model of a car but my car wasnt included for some reason. I am having the same issue with the ABS as the recall. Do your job NHTSA and make ford recall it on all fusions before someone dies. Ive already spent a ton of money on replacing all the brake pads, rotors, master cylinder and now have to replace the ABS system.

NHTSA #: 11472720
mediumSERVICE BRAKES
Filed: Jul 2022

The contact owns a 2010 Ford Fusion. The contact stated that while depressing the brake pedal, it traveled to the floorboard causing the emergency brake to have to be used. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

NHTSA #: 11472364
mediumSERVICE BRAKES
Filed: Jun 2022

The same problem as safety recall19S54. My brake pedal went mushy and falls under the same exact problems that the safety recall is for. My vehicle however is not included in the recall

NHTSA #: 11471636
mediumSERVICE BRAKES
Filed: Jun 2022

I believed my 2010 Ford Fusion Hybrid MFG date: 08/09 fall under Recall NHTSA 19V904000. However, I did not receive any letter notification and/ or notice. I called the dealership and they’re asking for $200 something for diagnose then go from there. Is there anyway can confirm that my car under the recall so I get fix without any charge? I’m leaving on budget, cannot afford on anything else. Please find the attached pictures.

NHTSA #: 11470087
mediumSERVICE BRAKES
Filed: Jun 2022

I was driving down the road the other day in my 2010 Ford Fusion hybrid and my brakes suddenly didn't work. I got the big red flashing message on the dashboard to check the braking system. I had to really stomp on the brake pedal to get it to stop. Very concerning. I had a mechanic come to me and first checked the brake fluid which was still full. But he said it was thicker than it should be, gel like. He then ran the computer scan on it and found that the brake control system showed a fault indicating a valve stopped working or was stuck open or something. He checked it for an open recall suspecting it would be covered by the Ford 19S54 recall and only found some airbag recall issue. But the recall, that was issued just a few years ago, didn't come up because apparently it only covered vehicles made up through July 2009. Mine was made in I think November 2009. Not that many months apart and given that it exhibited the EXACT same behavior as the recall indicates, it seems it really should be extended to cover my car.

NHTSA #: 11469795
mediumSERVICE BRAKES
Filed: Jun 2022

Hello, Around 3 years ago, I found out that Ford had a recall on 2010 Fusion for the brakes but my VIN # was not included. About a year and a half ago, I took my car to the shop because my brakes and rotors needed replaced. The mechanic called me to say even though they were all replaced, i still have to push the pedal to floor to stop but there was a recall on your make and model and to contact Ford. I then told him that when I checked a few years ago, it did not qualify. He then called Ford himself and was told the same thing. It cost us almost $900 to repair. Now only a little over a year later, the brakes are very bad and I’m asking that you please relook at VIN #’s. It scared me so bad today when I had to suddenly stop and all I heard was grinding and almost rear ended the car in front of me. It made me want to email you to find out if my car can fixed. This problem also causes wear and tear to happen faster because I should not have to replace them already after a short this period of time. Can you please re evaluate my car for the recall and also assistance with repairing the brakes and rotors? I do have the receipt from a licensed shop showing the repair I did already I can send too. Please advise. Thank you so much in advance for your time and help. I truly appreciate it!!

NHTSA #: 11468728
mediumSERVICE BRAKES
Filed: Jun 2022

The contact owns a 2010 Ford Fusion. The contact stated while his spouse was driving 35 MPH, the vehicle experienced brake failure. The contact stated there was no warning light illuminated. The vehicle was driven back to the residence. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 150,000.

NHTSA #: 11467706
mediumSERVICE BRAKES
Filed: May 2022

I was driving and tried to stop and all my light came on dealing with my breaks. I replaced the brakes pads and that didn’t work. So I took it to the shop and they said that my ABS is out

NHTSA #: 11465350
mediumSERVICE BRAKES
Filed: May 2022

About a month and half ago, I began experiencing issues with my brakes. They just would need to be pressed on more than the norm. I had the front brake pads replaced and still experienced the problem. I then took it to my local mechanic and they stated that the ABS module was faulty and needs to be replaced. I have experienced near crash incidents because of this.

NHTSA #: 11463399
mediumSERVICE BRAKES
Filed: May 2022

Braking system just went down in middle of coming to stop sign. All lights for entire brakes system displayed. Abs went down. advance trac lights, wrench lights, Brake lights, Abs Lights, Anti slip lights, and no power in system to barely stop. Almost went into intersion before stopping with brakes to the floor.

NHTSA #: 11462927
mediumSERVICE BRAKES
Filed: Apr 2022

I was driving one night leaving my aunt’s house , as I’m exiting her apartment complex I noticed my car was rolling into the car while my foot was on the brake. I started to pump the brakes and nothing happened. I put the car in reverse and i mashed the brake to floor so I could stop the car. Once I put the car back in drive to exit, I started to proceed down the street and I came to a stop sign but my car too entirely too long to stop. There were no lights on in the dash. There was brake fluid in the car. The brake pads were in perfect condition. The brakes failed without any warning. I have changed the brake pads and bled them. I have replaced the master cylinder. I found out that there isn’t any issue with the booster. I replaced the ABS control module, nothing has changed. Still no brakes. I found out that this issue was fixed before I bought this car from the previous owner in late 2020 & it costed them about $1500 to fix. The car is not even worth that much. I did research and I found out that this is a common issue among 2010 Ford Fusions and there was a recall on the car back in December of 2019. Ford Motor Co. started sending letters out in January of 2020, obviously the recall window was not open very long. I contacted Ford about this issue and the only thing I was told was take it to the dealer and I’m like how when I can’t drive the car. Also, I’ve called every Ford dealer to ask for an quote to see how much it is to fix the issue and I was told I cannot receive an quote unless they can physically look at the car. I really how Ford does another recall before someone gets killed in a crash or seriously injured. This is totally ridiculous and I am disgusted with car.

NHTSA #: 11461971
mediumSERVICE BRAKES
Filed: Apr 2022

The brake pedal went almost all the way down before brakes engaged. The brakes did not seem as effective in stopping. There was a risk of rolling into traffic or crashing into another car because I could not stop. Several warning lights come on including messages to "inspect brake system" and "Service advancetrac". A ford dealership has inspected the car and recommends replacing the Hydraulic Control Unit and the ABS Module. They say it is not covered under any recall.

NHTSA #: 11461776
mediumSERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE
Filed: Apr 2022

The contact owns a 2010 Ford Fusion. The contact stated that the ABS system was inoperable. The contact stated that there were no warning lights illuminated. The contact stated that the parking brake was needed to stop the vehicle. The contact also stated that the vehicle was leaking fuel. The contact stated that the fuel leak was evident whenever there was more than half of the fuel in the vehicle. The contact stated that after parking the vehicle overnight, there would be fuel on the ground underneath the vehicle. The vehicle was taken to the dealer and the contact was informed by the dealer that there was a glitch with his vehicle and there was nothing to be concerned about regarding the fuel pump. The contact stated that the dealer refused to service the vehicle. The manufacturer was notified of the failure and promised to call back however, the contact had not yet received the call back. The failure mileage was 260,000.

NHTSA #: 11460662
mediumSERVICE BRAKES, HYDRAULIC
CrashFiled: Apr 2022

The contact owns a 2010 Ford Fusion. While attempting to park his vehicle, the brake pedal depressed to the floorboard and failed to stop as needed. The ABS warning light had remained illuminated on the instrument panel for years prior to the failure. As a result of the failure, the contact hit a steel door which damaged both the door and the front end of his vehicle. The air bags did not deploy upon impact. The contact experienced pain to his lower back but did not seek medical attention. Police were called to the scene and a police report was filed. The contact was able to drive away from the scene but continued to experience brake failure. He would also have to use his emergency brake to stop the vehicle as the ABS warning light continued to illuminate on the instrument panel. The contact took the vehicle to an independent mechanic where he was informed that a defective brake module caused the failure. The dealer was notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000(Service Brakes, Hydraulic). The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 250,000.

NHTSA #: 11459856
mediumSERVICE BRAKES
Filed: Apr 2022

I got warning messages for my brake system and AdvanceTrac system which is the ECS in 2010 Ford Fusion. This resulted in an almost complete loss of braking power. For the second time in the past 4 months, I've gotten simultaneous brake warning lights and service advancetrac warning lights when travelling <15mph. It also happened once about 3 or so years ago. This has resulted in an almost complete loss of braking power. I fully depress the brake pedal and the car barely slows down. I had to pull the ebrake the first time so I didn't roll through a stop sign into an intersection. It is incredibly dangerous. What if I was going faster? What if there was heavy traffic, a child in the street? If I was in a parking lot? This is death or injury waiting to happen. After turning the car off and on again, the warning lights go away and the brake system is back to normal. I have not taken it to the dealer yet. There is a recall for 2006-2010 Ford Fusions for a sticking ABS valve but my car was not included in that recall. Ford needs to recall ALL 2010-2012 Fusions for this problem.

NHTSA #: 11459406
mediumSERVICE BRAKES
Filed: Mar 2022

While driving the brake pedal will go all the way down and not braking the car, I have to press harder to start slowing down Brake pedal has almost no pressure and its really hard to break, I read there was a recall over this issue on some cars, but I have not received any recall notice regarding this

NHTSA #: 11458917
mediumSERVICE BRAKES
Filed: Mar 2022

A sudden problem happened when to make the brakes on our 2010 Fusion Hybrid work the pedal had to be pressed all the way to the floor. No warning lights came on until the problem surfaced. The warning lights say to check the AdvanceTrac system and the Brake sytem. The car was suddenly unsafe to drive, because if we had to brake quickly we would not be able to do so. A local Ford Service Shop said the HCU and ABS systems need replacing and will cost at least $2,400. This issue is similar to one that was subject to a recall, but our vehicle was not included in that recall. The car is at the Ford shop awaiting parts for repair.

NHTSA #: 11458892
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed and the vehicle was not able to stop immediately. The vehicle was taken to an independent mechanic who diagnosed that the ABS Hydraulic Control Unit (HCU) was faulty and needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The failure mileage was approximately 120,000.

NHTSA #: 11457996
mediumSERVICE BRAKES
Filed: Mar 2022

No break pressure. I haven't been able to drive the car for about 2 year. Spent to much money trying to get it fixed. Booster x 2, master cylinder x 2 and abs modulator. Fusion has 83000 miles.

NHTSA #: 11456437
mediumSERVICE BRAKES
Filed: Mar 2022

Car is a 2010 Ford Fusion Hybrid. With no prior warning, brakes went out and the brake pedal went all the way to the floor with almost no stopping power whatsoever. Dealer wants $2000 for ABS Module and HCU replacement. Ford has a warranty on this for some 2006-2010 models, so I don't know why my car is not covered under this warranty if it's happening to my car too.

NHTSA #: 11456273
mediumSERVICE BRAKES
Filed: Feb 2022

Brake pedal go's soft and down to the floor after ant-lock brakes are activated. Dealer may have unstuck a valve when bleeding the brakes which temporarily fixed the issue until anti-brakes were activated again and the brakes were soft again.

NHTSA #: 11454493
mediumSERVICE BRAKES
Filed: Feb 2022

When I went to deploy the brakes, they would not activate until I pushed the pedal hard and all the way to the floor. The dashboard lights then lit up indicating an ABS issue. The braking distance went from normal to 4-6 times further as a result. I almost hit the truck in front of me. This happens intermittently and without any notice. I called the local Ford dealership and asked about the situation. They said there was no recall on 2010 Ford Fusions for braking issues. So, they will not cover expenses related to any repairs. I researched recalls and found that the braking system in 2010 Ford Fusion is supposed to be covered under a recall. I also have not received any recall notice related to braking on my 2010 Ford Fusion, as part of the recall. The Ford internal reference number for this recall is 19S54. The NHTSA identifier is 19V904.

NHTSA #: 11452377
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving 30 MPH, the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The contact slowed the vehicle by manually changing gears. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS valve had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

NHTSA #: 11451520
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brakes did not engage immediately, and the contact had to apply force to the brake pedal to stop the vehicle. The vehicle was taken to an independent mechanic however, the mechanic could not duplicate the failure. The dealer was made aware of the failure and informed the contact that he had to pay out of pocket for diagnostic testing. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 175,000.

NHTSA #: 11449733
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2022

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving and depressing the brake pedal, the vehicle did not immediately stop causing the braking distance to be extended. VIN tool confirms parts are not available. The approximate failure mileage was 81,000.

NHTSA #: 11449518
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact stated that he replaced the brake master cylinder and bled the braking system with a bypass valve; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) which he linked to the failure. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in the recall. The manufacturer provided a case number and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

NHTSA #: 11449129
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2022

The contact's wife owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard and the brakes failed to engage immediately. The vehicle was towed to the dealer and diagnosed with a stuck valve. The contact was informed that the hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but denied the repair coverage due to the VIN not being included in any recalls. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The failure mileage was approximately 139,000.

NHTSA #: 11449157
mediumSERVICE BRAKES
Filed: Jan 2022

Brake system failure.

NHTSA #: 11448978
mediumSERVICE BRAKES
Filed: Jan 2022

I recently took in my car for the soft pedal recall. I never had any of the issues that were affecting some however now, I am getting problems similar to the soft pedal. When stopping it feels like the brake goes in quite a few inches before actually engaging to slow the speed. This is become very dangerous with the recent snow, it's almost impossible to predict the correct pressure to slow down my speed without sliding. There are no warning lights or any indicators prior to the failure.

NHTSA #: 11446139
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2021

The contact owns a 2010 Ford Fusion. The contact’s son stated while driving approximately 45 MPH and depressing the brake pedal, the wheels shuddered, and the brake pedal went to the floor. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 220,000.

NHTSA #: 11445467
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal was depressed to the floor before the vehicle came to a complete stop. The failure occurred several times while the contact continued driving to his residence. The vehicle was taken to a local dealer who diagnosed the failure as a damaged hydraulic control unit. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,550.

NHTSA #: 11444856
mediumSERVICE BRAKES
Filed: Dec 2021

On Dec 6 this vehicle suddenly lost all braking power , even when the brake pedal was pushed to the floorboard, This happened immediately after the car was driven onto rough payment when exiting a service station after gasoline purchase. The driver was able to bring the vehicle to a stop at curbside without collision or injury. The pavement was dry (no rain) on the day of this incident,. The car was towed to our local ford dealer,. The service technician performed a brake inspection as specified in the repair manual and could not reproduce the problem. The mechanic did not inspect the antilock hydraulic control unit even though we requested such inspection at time of service, This incident is simlar to the hydraulic brake unit failure as described in NTSB recall campaign 19VY904000/ Safety Recall 19WS54. Eiigibility for this recall ended with cars that were manufactured through7/15/2019. Our vehicle was manufactured at THE SAME Hermnosillo, Mex with load date Q8/14;/2009, just missing the recall window by a few weeks. REQUESTED ACTION: EXTEND CLOSING DATE FOR RECALL WINDOW SO OUR DEFECTIVE BRAKES CAN BE REPAIRED ATB NO COST.

NHTSA #: 11444867
mediumSERVICE BRAKES, HYDRAULIC
Filed: Nov 2021

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact then discovered that his vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The parts for the repair were initially unavailable; however, once parts were available, the contact had the vehicle towed to the dealer. The contact stated that the dealer performed a test on the vehicle which determined that the ABS valve did not need to be replaced. The valve was flushed, and the vehicle was returned to the contact. A few months after the service, the failure returned without warning. The manufacturer was notified of the failure and informed the contact that the recall repair was a one-time free repair. The vehicle was not repaired. The failure mileage was unknown.

NHTSA #: 11441714
mediumSERVICE BRAKES
Filed: Nov 2021

ABS Valve failed - failure was exactly as described in Ford Fusion Recall 19S54 (extended braking period, unsafe ability to brake quickly, as brakes are depressed and then require further braking in order to stop vehicle). Thankfully, my 16 year old son mentioned the problem with decreased braking performance and immediately upon driving, I took it to be looked at because it was clearly not safe to drive. The ABS valve was detected as the problem, the recall was identified and it was towed to a Ford dealership to inspect. Upon running the VIN, they determined that though the vehicle was made in the same plant as the 19S54 recalled vehicles FOR THIS PART/ valve being stuck open, and being a 2010 Ford Fusion, it was not included in the recall. No one from Ford has been willing to even discuss resolution options. The car is currently undriveable because of the unsafe nature of the failure and the cost to repair is more than the value of the vehicle, putting undue burden on the owner for a known part failure, not to mention the known safety risk. I have talked to the Ford Customer Service department (Jessie: Employee #2079462) and Fuller Ford, Cincinnati, OH. No resolution or concern for the safety of this vehicle has been expressed by Ford leadership or locally, despite the danger this car presents with this part failure (that has already been acknowledged by Ford and NHTSA)

NHTSA #: 11440211
mediumSERVICE BRAKES
Filed: Oct 2021

This link is to a video of my 2010 Ford Fusion Hybrid that chronically experiences break system failure. This problem seems to be an electrical malfunction as the break system resumes working when the the alerts disappear from the dash. I purchased this Ford in December 2020 and began experiencing this problem in January 2021. This has been an ongoing issue for me and I have taken the Fusion Hybrid to Sunnyvale Ford once for this issue this year without a successful solution to what the malfunction is for my car. After researching this problem online, it was found thousands of fusions are experiencing this problem under a recall for the hydraulic unit for the breaking system. Ford continues to say my vehicle's vin doesn't have a break system recall. However, this very dangerous break system failure malfunction continues to resurface and remains a safety issue. Please see the video of my break system failure in the link below: https://photos.app.goo.gl/pmi7MMFC8fS81Ab56 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11438430
mediumSERVICE BRAKES
Filed: Oct 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed however, the vehicle hesitated to respond, causing a 7-10 feet stopping distance delay. The warning message "Reset Brake System" was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 220,000

NHTSA #: 11437796
mediumSERVICE BRAKES
Filed: Oct 2021

3 days ago when coming to a stop light, my brakes was not working properly and when it was not going to come to a stop I pressed really hard on the brakes (There was no cars in front of me but if there was I would definitely hit them) and than I felt my brakes going all the way down to the floor. Every since than when I am driving I have to press really hard on the brakes for a long time before it comes to a stop.

NHTSA #: 11436792
mediumSERVICE BRAKES
Filed: Oct 2021

Brakes stopped working, pedal went to floor, ABS warning appeared. Took it to repair shop, replaced front and rear pads and rotors, but brakes still did not work, ABS warning again. Took it to dealer who confirmed faulty ABS control unit. Dealer said this car is not covered by a recall of same or similar part in late 2019 as this car is a hybrid and the recalled ones are not. Brakes now work but without power assist. Car has 100,000 miles on it.

NHTSA #: 11436567
mediumSERVICE BRAKES
Filed: Sep 2021

VEHICLE HAS LESS THAN 100,000 MILES AND IS EXHIBITING SYMPTOMS OF A BRAKE ISSUE EXACTLY AS DESCRIBED IN RECALL #19V904000. HAVE HAD VEHICLE EXAMINED AND DIAGNOSED AT PROFESSIONAL MECHANIC WHO DETERMINED THAT ALL LIKELY CAUSES OF ISSUE INCLUDING MASTER CYLINDER AND AIR IN SYSTEM, WERE NOT THE PROBLEM. FORD DEALER SAYS THIS VEHICLE IS NOT UNDER RECALL BUT IT CONTINUES TO EXHIBIT THE EXACT SYMPTOMS AS DESCRIBED. THE BRAKE PEDAL IS MUSHY WITH EXCESSIVE TRAVEL PRIOR TO ENGAGING. IN A PANIC STOP SITUATION WOULD LIKELY NOT STOP THE VEHICLE.

NHTSA #: 11435025
mediumSERVICE BRAKES
Filed: Sep 2021

There is an existing recall (19V904000) for my model year Ford Fusion vehicles for the ABS control module. The recall is vin specific. The risk is that a valve in the control unit fails to close and the vehicle looses its ability to stop. My vehicle’s ABS control module has failed due to this sticking valve. I believe my vehicle should be included in the recall due to it having the exact same part as the recalled vehicles and the part failing. Ford is unwilling to fix the problem under the recall.

NHTSA #: 11434485
mediumSERVICE BRAKES
Filed: Sep 2021

ABS module malfunctioning consistent with previous ABS module recall despite the car not being on the recall list. Brakes went out as I was turning into a parking lot, nearly hitting the car in front of me. Brake System maintenance light came on and despite changing worn out front brakes and calipers the lights remain on and the pedal requires pressing down on the brakes all the way to the floor to engage the brakes.

NHTSA #: 11432952
mediumSERVICE BRAKES
FireFiled: Aug 2021

The contact owns a 2010 Ford fusion. The contact stated that while driving at 50 mph, without warning the vehicle began to violently shake. The contact mentioned that an abnormal odor appeared from the passenger's side wheel as the brake failed to engaged properly. The contact managed to veer to the shoulder of the road, turned the vehicle off and back on which resumed back to normal. The contact stated that the failure recurred 5 additional times. No dealer was contacted. The vehicle had not been diagnosed nor repaired. The contact mentioned NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible solution to the failure however the VIN was not included. The manufacturer was not notified of the failure. The failure mileage approximate 89,000

NHTSA #: 11428921
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2021

Brakes would go to floor then Brakes stopped working. Had car looked at and mechanic said it is the same problem as recall and would not fix because of recall. Called local Ford and they said VIN is not part of recall and offered no help.

NHTSA #: 11428757
mediumSERVICE BRAKES
Filed: Aug 2021

I am filing a complaint because Ford has not addressed the open recall regarding the ABS brake issue in a timely manner. This recall was opened in December 2019 with parts expected to be available late first quarter 2020, according to the recall bulletin. Here it is almost 1.5 years later with no resolution. Here is the recall I am referring to: Dec 18,2019 Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Recall Status Recall Incomplete, remedy not yet available

NHTSA #: 11428200
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would be depressed to the floorboard without warning. The contact also stated that additional braking distance was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 110,000.

NHTSA #: 11427685
mediumSERVICE BRAKES
Filed: Jul 2021

brakes faded away to nothing. I put on new master cylinder and could not bleed brakes. took it to dealer they had trouble bleeding brakes and returned car to me with brakes way down to floor saying it's o k. abs hydraulic control unit malfunction? varney ford newport, maine so# 70000

NHTSA #: 11427254
mediumSERVICE BRAKES
Filed: Jul 2021

brakes kept fading and going further to floor. changed master cylinder and could not get brakes back by bleeding. abs modual?

NHTSA #: 11425751
mediumSERVICE BRAKES
Filed: Jul 2021

Unknown. Ever since I owned the vehicle it has had this soft braking pedal. I've found out it's the ABS module.

NHTSA #: 11425898
mediumSERVICE BRAKES, HYDRAULIC,AIR BAGS
Filed: Jul 2021

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA #: 11424566
mediumSERVICE BRAKES
Filed: Jul 2021

When traveling at any speed I have to press on the brakes harder and press the pedal further and it take the vehicle longer to stop.

NHTSA #: 11423944
mediumSERVICE BRAKES
Filed: Jun 2021

My brakes have failed three times between November of 2019 and May of 2020. The first incident was while I was backing out of our garage. Without warning, my brakes failed causing me to come to a very slow stop, almost hitting our brick fence. After the brakes failed, the entire dash lit up red. I immediately put the car in park and left it there until the tow truck came to take it to the brake shop. The brake shop inspected it and stated that all the components looked fine and that they could not duplicate the problem. When I went to pick up the car, the mechanic was backing it out of the bay and the brakes failed again. Because they were not sure what would cause it to happen since all the components appeared in good condition, out of precaution, they replaced the master cylinder and bled the brake lines. The car performed well until May of 2020, when they failed again, only this time the car was in drive. My husband had just pulled out of the school parking lot, so he was already at a low speed, but the brakes failed as he tried to stop. As in my experience, the pedal went to the floor before coming to a stop and then the dash lit up in red. He drove the car home and we then had it towed to the dealership. The dealership indicates that there was nothing visibly wrong with the vehicle and they could not replicate the problem, but because the car had 6 codes regarding the brake system, they would need to replace the master cylinder, the module HCU, ABS module, brake booster, and then reprogram the brake system. I've contacted Ford Customer Relations as there were recalls regarding the brake systems on other Fusions, but they can't do anything for me because the car's VIN is not showing any recalls except the airbags. The dealership indicated that I would have to do all of the above repairs or they wouldn't do any at all, as it was a safety issue.

NHTSA #: 11422844
mediumSERVICE BRAKES
Filed: Jun 2021

While driving (Luckily) at lower speeds of about 15mph on two separate occasions, lights illuminated on the dashboard (Brake light, Service Advancetrac, and ABS) and the brakes hardly worked at all and had to stomp on them to get the car to slow, who knows what could have happened at highway speeds or traffic. I also have read of HUNDREDS of other reports of the same issues happening at highway speeds as well. There has been a recall so far referencing "19V904000" Though this does cover some of the affected models, the dates should be extended because the same issue covered in this recall is happening to HUNDREDS if not THOUSANDS more customers needing the same parts replaced. So in my opinion this is the same issue as the recall and there is plenty of proof and we should look out for the safety of the customers as well as the families on the road traveling.

NHTSA #: 11422422
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would intermittently depress to the floorboard with the ABS warning light illuminated. The contact had taken the vehicle to a dealer where they were initially unable to diagnose the failure. The failure persisted, and the vehicle was returned to the dealer to diagnosed. The contact was informed that the ABS was defective however, the Vin was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

NHTSA #: 11421241
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, he depressed the brake pedal however, the vehicle failed to stop immediately. There were no warning lights illuminated. The contact drove the vehicle to his residence. The contact stated that he contacted the dealer, and was informed that the Vin was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was outside of the manufactured date for the recall. The manufacturer informed the contact to file a complaint with the NHTSA. The approximate failure mileage was 153,000.

NHTSA #: 11421153
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2021

My car is showing the same break pedal symptoms as listed on the NHTSA 19V-904 recall but Ford didn't sent me this recall - their recall 19S54. I became aware of the recall because I initially took my car to a mechanic that has a friend who is a mechanic that works at Ford that said that this would likely be the problem. Called Ford manufacturing and they asked to go to a Ford shop to run diagnostics. I went to a Ford dealership, they ran the diagnostics and have no idea what's wrong. They said that there's no error codes being reported and I don't have any lights turned on due to an error. The car has the soft pedal issue and goes all the way down and breaking is impaired. Called Ford again today and the case CAS-32032947 was closed because this recall is not listed for my vehicle. I asked for Ford to via the Ford dealership mechanic to verify whether or not this is the problem because I've checked and there's a ton of cases online where other Ford Fusion owners were switching parts and it didn't fix the problem and therefore, I'm trying to avoid paying expensive repairs that will not address the issue. I'd like my car to be reviewed if it has this problem or not and I already took it to a Ford dealership as mentioned above and they have no idea what's wrong with the breaks. Diagnostics paperwork attached.

NHTSA #: 11420162
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2021

The contact owns a 2010 Ford Fusion. The contact stated while reversing out of the driveway, the brakes failed and the ABS was engaged. The contact stated that while the brake pedal was depressed the vehicle was shifted into drive however, the vehicle would not stop instantly and continued to move forward before stopping. The dealer was made aware of the failure and informed the contact to bring in the vehicle in for diagnostic testing. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,900.

NHTSA #: 11420178
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2021

The contact owns a 2010 Ford fusion. The contact received notification of NHTSA Recall Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the ABS warning light illuminated with the brake pedal depressed. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 210,000. Vin tool confirms parts not available

NHTSA #: 11418903
mediumSERVICE BRAKES
CrashFiled: May 2021

Out of the clear blue the car Failed to Stop unless pump brakes several times , my Daughter was driving and almost wrecked and made it home safely. Upon safety and recall investigation there was a recall 19S54 Brakes Hydraulic failure for 2010 Ford Fusion however Vehicle Vin was not included. i tried to order the part my self but it could not be sold to me. Ford dealership tried to order the part and could not get it. Called Ford relations and they stated the vehicle needed to be taken to Ford Dealership to be diagnosed to see if the HCU is bad and if so the dealership file an internal claim to cover under the recall. Vehicle was taken to Sames Ford Bastrop TX 78602 and diagnosed that the HCU was bad and met the recall requirements. Internal Paperwork was filed. Part was ordered and arrived 2 weeks later. Vehicle was in the Ford Dealership shop and tech was performing the Air Bag recall at the time. I called to check status and service Center said I would get a call from the service director. Service Director called and told me one of the tech wrecked my car because of the brakes issue since the HCU module was not installed yet. Service director told me they would cover the labor but Ford refused to pay for the HCU module. This clearly meets the Safety recall and now the Dealership has to fix the car from the wreck caused by this recall. I called ford relations and they told me there is nothing they can do to add my vehicle to the recall claim. They stated I would need to write a letter to Ford Consumer Affairs about my situation. My stance is Ford should pay 100% , the dealership diagnosed and now wrecked my car because of the HCU failure and have not had my vehicle in 3 weeks!

NHTSA #: 11418497
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, while depressing the brake pedal to the floor, the vehicle failed to stop. There was no warning light illuminated. The contact stated that she drove into a near parking lot and stop the vehicle using the parking lot cement dividers. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS Hydraulic Control Units (HCU) unit needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

NHTSA #: 11418510
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2021

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, she noticed that the brake pedal needed to be depressed all the way to the floor for the vehicle to stop. The dealer and another dealer, Apple Ford of York (1801 Whiteford Rd, York, PA 17402) were made aware of the recall notice and failure but was informed by both dealers that part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

NHTSA #: 11418058
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2021

The contact owns a 2010 FORD Fusion. The contact stated while depressing the brake pedal, additional travel time was required for the vehicle to come to a stop. The contact stated there was no warning lights illuminated. The vehicle was taken to an unknown dealer to be diagnosed with needing brake pedal to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) however, the vin was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 50,000.

NHTSA #: 11417902
mediumSERVICE BRAKES
CrashFiled: May 2021

The contact owns a 2010 Ford Fusion. The contact stated while driving at 35 mph and attempting to make a left turn, the contact attempted to depress the brake pedal however, the vehicle failed to respond. The contact stated that the vehicle went over a curb and into a grass field where the vehicle struck a tree which caused damage to the front undercarriage. There was no warning light illuminated. The air bags failed to deploy. There was no medical treatment at the scene however, the contact went to see a doctor the next day for neck and lower back pain. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed nor repaired. The contact was concerned that the failure was related to the recent recall repair that was performed on the vehicle under NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was 180,000.

NHTSA #: 11417795
mediumSERVICE BRAKES
Filed: May 2021

RECEIVED AN "ADVANCETRAC SYSTEM" FAULT WARNING AND MY BRAKES FAILED. ABS SYSTEM HAS FAULTED, AS WELL AS, ENGAGES DURING STOPS NO MATTER THE SPEED. HAS DIFFICULTY COMING TO A FULL STOP UNLESS THE TRANSMISSION IS DISENGAGED. THERE IS A RECENT RECALL FOR THIS MODEL, BUT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL NOTICE. SAFETY RECALL 19S54 – ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT VALVE FUNCTION – 2006-2010 FORD LINCOLN & MERCURY

NHTSA #: 11416533
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: May 2021

THIS IS A FORD FUSION HYBRID 2010 VEHICLE. THE PROBLEM I HAVE IS VEHICLE WON'T STOP AFTER DEPRESSING THE BRAKE PEDAL. THIS PROBLEM HAS OCCURRED FEW TIME BUT NOT ALWAYS. WE CAN'T DRIVE THIS VEHICLE DUE TO THIS SAFETY ISSUE. ALSO WE WENT LANDERS FORD COLLIERVILLE TN. THE REPORT THAT THE BOOSTER AND ABS NEEDS TO BE REPLACED COSTING ABOVE $ 2500. IN ADDED THAT BRAKE DISC NEEDS TO BE TURNED AND PADS REPLACED COSTING EXTRA $1200. LOOKING AT THE PROBLEM AND THE RECALLS. RECALL # 19S54 CLOSELY ASSOCIATED TO OUR ISSUE. PLEASE ADVISE. THANKS[XXX]- MECHANICAL ENGINEER - CHEMOURS TN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 11416079
mediumSERVICE BRAKES
Filed: May 2021

I HAVE A PROBLEM WITH MY 2010 BRAKE SYSTEM... THE PEDAL GOES DOWN FURTHER THEN IT SHOULD AND ITS SOMEHWAT HARDER TO BRAKE. I CONTACTED FORD AND THEY SAID THEY ARE NOT EXACTLY SURE WHAT IT IS BUT CAN TRY A FEW THINGS FOR $3000 AND IT MAY FIX THE PROBLEM OR IT MAY NOT. I LOOKED IT UP AND IT SEEMS FORD HAVE A VOLUNTARY RECALL BUT I CALLED FORD AND THEY SAID MY VEHICLE IS NOT AFFECTED EVEN THOUGH THE YEAR AND MANUFACTURE DATE IS IDENTICAL TO THOSE CARS HAVING THESES BRAKING ISSUES... IS THERE ANYTHING I CAN DO?

NHTSA #: 11415086
mediumSERVICE BRAKES
Filed: May 2021

I HAVE NO BRAKES. AND I HAVE NO BRAKE FLUID GOING TO MY LEFT REAR BRAKE CALIPER. I HAVE CHANGED THE MASTER CYLINDER AND FOLLOWED ALL EVERYTHING IT SAID ON HOW TO CHANGE IT AND TO BLEED IT. I ALSO HAVE CHANGED THE ABS MOTOR AND DID THE SAME THING BLEED IT AND FOLLOWED THE INSTRUCTIONS. I ALSO CHANGED THE LEFT REAR BRAKE CALIPER OUT WITH THE BRAKE HOSE AND STILL NO BRAKES OR PRESSURE. I WAS DRIVING THE CAR GOING HOME FROM WORK WHEN I ALL SUDDEN I HAD NO BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. IT HAPPENED ON A STREET IN ILLINOIS BY MAZON ON GRAND RIDGE BLACKTOP THAT STREET IS CALLED COUNTY ROAD 3000 AND ALSO NORTH 21ST ROAD

NHTSA #: 11414720
mediumSERVICE BRAKES
Filed: Apr 2021

I WAS DRIVING MY VEHICLE DOWN THE INTERSTATE WHEN ALL OF A SUDDEN THE LIGHTS ON THE DASHBOARD CAME ON. AND THE BRAKES WENT OUT. I ALMOST HAD A CAR ACCIDENT AND NOW THE BRAKES ARE HARD TO PRESS DOWN. THE DASH SAYS ABS AND BRAKE SYSTEM FAILURE.

NHTSA #: 11414079
mediumSERVICE BRAKES
Filed: Apr 2021

OVER A DOZEN TIMES, BEGINNING MARCH 2021, WITH ABOUT 109000 MILES, THE BRAKING SYSTEM FAILS WITH NO WARNING WHILE DRIVING AND AT TIMES AT A STOP LIGHT (THE CHECK BRAKE/ ALL TRAC LIGHT AND CHIME COME ON, BUT IF THE RADIO IS ON, IT IS NOT HEARD). THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL OF THE WAY TO THE FLOOR TO REGAIN BRAKING POWER, BUT IN ALL OF THE INCIDENTS I WAS CAUGHT OFF GUARD, PUTTING MYSELF AND OTHER DRIVERS IN HARM'S WAY. ONCE THE CAR IS TURNED OFF, AND RESTARTED, ON MOST OCCASIONS THE BRAKES RETURN TO NORMAL FOR A WHILE (SOMETIMES, THIS HAS TO BE DONE MULTIPLE TIMES BEFORE THIS "FIX" WORKS). HOW CAN THIS HAZARD NOT BE ADDRESSED WITH ALMOST 200 COMPLAINTS? THANK YOU.

NHTSA #: 11413957
mediumSERVICE BRAKES
Filed: Apr 2021

AFTER A BRAKING EVENT IN WHICH THE ABS SYSTEM IS ACTIVATED, THE PEDAL BECOMES SOFT/SPONGEY AND SINKS TO THE FLOOR MORE THAN IT USUALLY WOULD. THE CAR CAN STILL STOP, BUT IT REQUIRES A MUCH LARGER APPLICATION OF THE BRAKE PEDAL (75% PUSHED IN VS 30% FOR EXAMPLE). THIS HAS OCCURRED AT LEAST TWO TIMES IN THE PAST 6 MONTHS. ONE EVENT OCCURRED WHEN THE ABS ACTIVATED DUE TO ICE ON THE ROAD, THE SECOND EVENT OCCURRED DUE TO BRAKING WHILE HYDROPLANING (ABS WAS ACTIVATED). AFTER THE MOST RECENT EVENT IN WHICH THE BRAKE PEDAL BECAME SOFT, I WAS ABLE TO GET NORMAL BRAKE FUNCTIONALITY BY REPEATEDLY PRESSING THE PEDAL WHILE STATIONARY. THE PRESSURE DID NOT GRADUALLY BUILD IN THE PEDAL AS WOULD BE EXPECTED IF THERE WAS AIR IN THE LINE, IT WAS LIKE FLIPPING A SWITCH - ONE PRESS WAS SPONGEY AND THEN THE NEXT WAS NORMAL. I ALSO ATTEMPTED TO GET THE PEDAL BACK TO NORMAL BY BRAKING HEAVILY TO CAUSE THE ABS TO REENGAGE BUT THAT DID NOT FIX THE ISSUE. THERE IS CURRENTLY A RECALL FOR THIS EXACT ISSUE ON THIS EXACT CAR FOR THIS EXACT YEAR BUILT IN THE SAME FORD PLANT (MEXICO) BUT THIS SPECIFIC VIN IS NOT INCLUDED AS PART OF THE RECALL. I BELIEVE THAT THIS VEHICLE HAS A FAULTY ABS UNIT IN WHICH THE VALVES GET STUCK OPEN CAUSING THE FLUID TO CIRCLE THROUGH THE UNIT RATHER THAN APPLY THE BRAKES WHEN THEY ARE APPLIED. THIS ALSO EXPLAINS WHY THE PEDAL GOES BACK TO NORMAL - THERE IS NO AIR IN THE SYSTEM OR ANYTHING, THE VALVE IS GETTING STUCK OPEN AND THEN BECOMING UNSTUCK. THE RECALL NUMBER THAT I BELIEVE SHOULD INCLUDE THIS VEHICLE IS 16V250000. THIS VEHICLE IS CLEARLY EXHIBITING THE SAME EXACT SYMPTOMS AS THE VEHICLES IN THE AFOREMENTIONED RECALL AND IS THE SAME MODEL AND MODEL YEAR, AND IS ALSO BUILT IN THE SAME FORD PLANT AS THE AFFECTED VEHICLES.

NHTSA #: 11414065
mediumSERVICE BRAKES
CrashFiled: Apr 2021

TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND RELATED A FAILURE EXPERIENCED TO THE RECALL. THE CONTACT'S SON WAS DRIVING AT 40 MPH, WHEN THERE WAS AN ABRUPT TRAFFIC STOP ON THE ROAD AHEAD AND HE DEPRESSED ON THE BRAKE PEDAL, BUT IT FAILED TO STOP COMPLETELY. THE CONTACT'S SON STEERED TO THE RIGHT TO AVOID HITTING THE VEHICLE IN FRONT BUT IT HIT THE REAR PASSENGER'S SIDE BUMPER. THE VEHICLE THEN SPUN INTO THE OPPOSITE SIDE OF THE TRAFFIC LANE AND HIT A TRAILER, THEN IT COLLIDED INTO THE CEMENT RAILING. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS RECEIVED ON THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.*DT - (RECALL RELATED INCIDENT) TS

NHTSA #: 11413430
mediumSERVICE BRAKES
CrashFiled: Apr 2021

TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS DRIVING 55 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED SOME SCRATCHES ON HER FOREHEAD, BACK AND LEFT KNEE WAS INJURED, SHE DID SEEK MEDICAL ATTENTION AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED IMPOUND LOT. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED.THE CONTACT STATED AFTER THE ACCIDENT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE.A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*DT - (RECALL RELATED INCIDENT) TS

NHTSA #: 11413019
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO DAVID WILSON'S VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865) FOR THE RECALL REPAIR. UPON SERVICING THE RECALL, IT WAS DIAGNOSED WITH THE HECU UNIT NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE ISSUE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

NHTSA #: 11412877
mediumSERVICE BRAKES
Filed: Apr 2021

BREAKS CONTINUALLY HAVE TO BE PRESSED ALMOST TO THE FLOOR TO STOP, EVEN WITH BRAND NEW BREAKS INSTALLED. PULLED IN TO PARK AND WENT OVER SMALL POTHOLE, TRIED TO BRAKE BUT BREAKS DID NOT ENGAGE FOR A SECOND AND VEHICLE KEPT ROLLING. EVENTUALLY STOPPED BEFORE HITTING CAR IN FRONT OF ME. MECHANIC SAYS THE ABS VALVE IS STUCK OPEN AND IT SHOULD BE RECALLED BY FORD. FOR SOME REASON MY CAR WASN'T PART OF THE 2010 FORD FUSION RECALL FOR ABS BREAKS?

NHTSA #: 11408421
mediumSERVICE BRAKES,ENGINE
Filed: Apr 2021

ON TWO OCCASIONS THE CAR LOSS POWER FROM 60 DOWN TO 30 HAD TO PULL OVER AND SHUT THE CAR DOWN VERY SCARY SITUATION ON THE HIGHWAY . AFTER SRI 15 MINUTES OR SO THE CAR STARTED BACK UP .HAD FORD RUN A DIAGNOSTIC TEST AND SAID COULDN'T FIND ANYTHING WRONG. SECOND TIME DID THE SAME THING ABOUT SIX MONTHS LATER ANOTHER SCARY SITUATION SAFELY PULLED OVER AND WAITED 15 MINUTES AND CAR STARTED, WAS FINE FOR ANOTHER SIX MONTHS . ALSO HAD TWO SITUATIONS WHEN BRAKES DIDN'T WORK ABS LIGHTS CAME ON WITH OTHER LIGHTS PERTAINING TO BRAKES HAD TO PULL OVER AND SHUT CAR DOWN FOR AWHILE . TURN CAR ON AND THEY WERE FINE . AGAIN I WANT TO EMPHASIZE VERY SCARY SITUATION. DATES INCIDENTS OCCURRED 09/10/2019 AND 09/24/2020 ENGINE SHUT DOWN , BRAKES SITUATION 09/15/2020 AND AGAIN ON 04/04/2021.

NHTSA #: 11406315
mediumSERVICE BRAKES
Filed: Mar 2021

DRIVING ON RAINY DAY, ON A BUSY STREET. CARS IN FRONT SLAMMED THEIR BRAKES AND I SLAMMED MINE. MY CAR SLID A LITTLE AND THE ANTI-LOCK BRAKES ENGAGED. AFTER THAT, MY BRAKES DID NOT GO BACK TO NORMAL. I NEEDED TO ADDITIONAL DISTANCE TO BRAKE AND WHEN I WOULD BRAKE, THE PEDAL WOULD GO ALL THE WAY TO THE FLOOR. MY CAR HAS BEEN IN THE SHOP. I AM WAITING TO HEAR FROM MECHANIC TO SEE WHAT THE PROBLEM IS.

NHTSA #: 11405397
mediumSERVICE BRAKES
Filed: Mar 2021

BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR BEFORE BRAKES BEGIN WORKING. MY MECHANIC BELIEVES IT IS THE "HCU" AND IS SUPRISED IT IS NO RECALLED UNDER 19V904 OR 19S54

NHTSA #: 11404712
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2021

TL* THE CONTACT OWN A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIRK AUTO COMPANY (235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901) WAS MADE AWARE OF THE FAILURE HOWEVER, THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OCCASIONALLY WHILE DRIVING, THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES OR THE PARKING BRAKE HAD TO BE ACTIVATED TO STOP THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11403252
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BREAKS, HYDRAULICS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WALDORF FORD (2440 CRAIN HIGHWAY WALDORF MD 20601, (301)843- 2400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11402568
mediumSERVICE BRAKES
Filed: Mar 2021

TOOK VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO FIX BRAKES AFTER REAR BRAKES WERE COMPLETED AND FORD REPLACED THE BRAKE MASTER CYLINDER IN ATTEMPT TO BLEEDING THE BRAKES FORD CONFIRMED THE BRAKE CONTROL MODULE IS BAD AND NEEDS REPLACED. THERE IS AN OPEN RECALL CURRENTLY FOR THIS PART HOWEVER DO TO NO REMEDY REALESED BY FORD YET THAT CLAIMED IT WOULD BE AVAILABLE 1ST QUARTER OF THE YEAR 2021 ITS STILL NOT AVAILABLE TODAY'S DATE 03/09/21 . FORD REFUSES TO PUT HER IN A VEHICLE TILL PARTS BE COME AVAILABLE AND SAYS SHE CAN BUY THE PART NOW FOR 1700.00 THEN WHEN PARTS BECOME AVAILABLE THEY WILL POSSIBLY REPLACE AGAIN FREE OF CHARGE, NOW I DONT BELIEVE ITS LEGAL FOR HER NOT TO BE TAKEN CARE OFF OVER A SAFETY RECALL AND BE BASICALLY TOLD TO KICK SAND . ANY HELP OR ANSWERS WOULD BE GREATLY APPRECIATED THANK U AND ALSO VEHICLE WAS DETERMINED NOT SAFE TO DRIVE BY FORD.

NHTSA #: 11399923
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CARMAX (LOCATED AT 8800 FREESTATE DR, LAUREL, MD 20723, (301) 604-8560) WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11399322
mediumSERVICE BRAKES
Filed: Mar 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ENGAGED THE PARKING BRAKE TO BRING THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE CODE WITH THE BRAKE BOOSTER AND THE BRAKE MASTER CYLINDER. ADDITIONALLY, THE ABS WAS LEAKING FLUID. THE CONTACT ALSO TOOK THE VEHICLE TO AN UNKNOW DEALER THAT CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND THAT THE RECALL NEEDED TO BE PERFORMED TO FIX THE FAILURE. THE CONTACT REPLACED THE BRAKE MASTER CYLINDER HIMSELF HOWEVER, THE REPAIR WAS NOT COMPLETED UNTIL THE RECALL PART WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA #: 11398681
mediumSERVICE BRAKES
Filed: Feb 2021

IT'S GETTING HARDER AND HARDER TO GET MY CAR TO COME TO A COMPLETE STOP

NHTSA #: 11398005
mediumSERVICE BRAKES,ENGINE
Filed: Feb 2021

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

NHTSA #: 11396993
mediumSERVICE BRAKES, HYDRAULIC
Filed: Feb 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES TRAVELED TO THE FLOORBOARD AND VEHICLE LOSS BRAKING FUNCTIONALITY. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

NHTSA #: 11396612
mediumSERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Filed: Feb 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED INTERMITTENTLY TO OPERATE AS DESIGNED, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD JACKSONVILLE (10720 PHILIPS HIGHWAY, JACKSONVILLE, FL 32256, (904) 242-6499) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,737. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11396415
mediumSERVICE BRAKES
Filed: Feb 2021

FORD HAS SENT "SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904" IN JANUARY 2020 AND AGAIN IN OCTOBER 2020. THEIR JANUARY 2020 NOTICE SAID THAT THEY WOULD HAVE THE PARTS AVAILABLE TO FIX THIS BRAKE PROBLEM BY "LATE FIRST QUARTER 2020". TO DATE, AND AFTER SEVERAL INQUIRIES ABOUT THIS RECALL NOTICE, FORD HAS YET TO REMEDY THE PROBLEM. AFTER TALKING WITH THE SELLING DEALER, I HAVE CALLED FORD'S CUSTOMER SERVICE NUMBER. THEY SAID THEY HAVE NO FURTHER INFORMATION ON THIS NOTICE. PLEASE DO WHAT YOU CAN TO GET FORD TO CORRECT THIS SEEMINGLY DANGEROUS BRAKE PROBLEM.

NHTSA #: 11396265
mediumSERVICE BRAKES
Filed: Feb 2021

ABS BRAKES VALVE STICKING COMPLAINT CODE 199 S54

NHTSA #: 11396328
mediumSERVICE BRAKES
CrashFiled: Feb 2021

TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN TRAFFIC, THE CONTACT ATTEMPTED TO MERGE INTO A CONTINUING LANE BUT HER BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO A POLICE OFFICER DUE TO THE BRAKE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC); HOWEVER HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS DEEMED TOTALED. THE MANUFACTURER NOR THE DEALER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 11395471
mediumSERVICE BRAKES
Filed: Feb 2021

BRAKE PEDAL GOES TO THE FLOOR RANDOMLY WHEN DRIVING OVER ROUGH ROAD OR SLICK ROAD

NHTSA #: 11394796
mediumSERVICE BRAKES
Filed: Feb 2021

WELL IT ALL BEGAN ONE DAY I WAS SIMPLY DRIVING DOWN THE FREEWAY AND THE BRAKE PEDAL BECAME SOFT AFTER HAVING JUST BEEN WORKING FINE . I THOUGHT IT WAS VERY STRANGE, ALMOST LIKE WHEN THE BRAKES ARE REPLACED BUT NOT BLED AND THERE IS AIR IN THE SYSTEM. SO I TOOK IT DOWN TO MY LOCAL LES SCHWAB AND THEY REPLACED MY MASTER CYLINDER AND FRONT BRAKES , INCLUDING : NEW CALIPERS , NEW PADS , AND RESURFACED ROTORS , WITH NO SUCCESS. NOW THEY LOOKED INTO IT AND THERE IS AN ONGOING RECALL DESCRIBED AS - "ABS VALVE MAY REMAIN OPEN AFTER ABS EVENT " . MY VEHICLE A 2010 FORD FUSION IS LISTED AS BEING AFFECTED BUT MY VIN DOESN'T SHOW A RECALL NEEDED .

NHTSA #: 11394374
mediumSERVICE BRAKES
Filed: Jan 2021

SOFT BRAKE PEDAL AFTER STOPPING ON SLIPPERY OR BUMPY ROAD. BRAKE PEDAL GOES TO THE FLOOR AND REQUIRES SEVERAL PUMPS TO STOP. THIS IS A KNOWN PROBLEM AND IS COVERED BY EXISTING RECALL, BUT NOT FOR THIS VIN

NHTSA #: 11390649
mediumSERVICE BRAKES
Filed: Jan 2021

SAFETY RECALL 19S54 IDENTIFIES BRAKE PROBLEMS FOR 06-10 FORD FUSIONS. MY CAR HAS THE EXACT PROBLEM DESCRIBED IN THE RECALL, BUT AFTER TAKING IT TO A DEALER FOR REPAIR, I WAS INFORMED THAT IT IS NOT ELIGIBLE FOR THE REPAIRS. IT ISN'T SAFE TO DRIVE WITHOUT THE REPAIRS. HOW CAN I GET IT INCLUDED IN THE RECALL ELIGIBILITY?

NHTSA #: 11388884
mediumSERVICE BRAKES
Filed: Jan 2021

MY 2010 FORD FUSION SEL TWICE EXPERIENCED LOSS OF BRAKING POWER IN 2019 DURING MOMENTS WITH ABS WOULD HAVE LIKELY BEEN ACTIVATED ONCE WHILE BRAKING IN SNOW, ONCE WHILE HITTING A POTHOLE WHILE BRAKING. WHILE BRAKING HARD, THE BRAKE PEDAL SUDDENLY TRAVELED NEARLY THE ENTIRE WAY TO THE FLOOR AND IT FELT LIKE THE CAR WAS NOT STOPPING AS QUICKLY AS IT SHOULD. AFTER 1 VISIT TO A LOCAL MECHANIC AND 1 VISIT TO A FORD SERVICE CENTER MOST RECENTLY IN DEC. 2019, THE MECHANICS COULD NOT FIND A CAUSE. I'VE SINCE READ ABOUT FORD RECALL 19S54 WHICH DESCRIBES MY SITUATION ALMOST EXACTLY. THIS IS NHTSA CAMPAIGN NUMBER: 19V904000. I CALLED THE FORD DEALER ON 1/8/2021 AND WAS TOLD MY CAR IS NOT AFFECTED BY THE RECALL AND I CAN PAY FOR THE REPAIRS OUT OF POCKET IF I CHOOSE TO DO SO. I BELIEVE MY CAR IS AFFECTED AND DO NOT KNOW HOW TO ESCALATE THIS TO FORD.

NHTSA #: 11387208
mediumSERVICE BRAKES
Filed: Jan 2021

2010 FORD FUSION BUILT AT THE HERMOSILLO PLANT IN AUGUST 2009 IS SUFFERING FROM THE SAME HYDRAULIC CONTROL UNIT ISSUES AS A CURRENT RECALL: 19V904000 THAT COVERS THE SAME VEHICLE AND PARTS FROM THE SAME PLANT BUT FOR A FEB. 22, 2006, TO JULY 15, 2009 TIMEFRAME. MANUFACTURING DEFECT OF THE HYDRAULIC CONTROL UNIT IS CAUSING THE ABS SYSTEM TO FAIL AND NOT ENGAGE RESULTING IN NEEDING ABNORMAL EXTRA FORCE TO STOP VEHICLE IN EMERGENCY BRAKING SITUATIONS. THEREFORE GREATLY INCREASING RISK OF COLLISION AND REDUCING SAFETY.

NHTSA #: 11386360
mediumSERVICE BRAKES
Filed: Dec 2020

WHILE BACKING OUT OF DRIVEWAY, SUDDENLY ALL BRAKE RELATED WARNING LIGHTS CAME ON AND I LOST BRAKE PRESSURE (PEDAL WENT TO THE FLOOR) AND I COASTED ALMOST TO THE OPPOSITE CURB BEFORE PRESSING HARD ENOUGH TO STOP. I TOWED VEHICLE TO THE DEALER AND WAS TOLD THIS WAS AN ABS MODULE FAILURE, AND THAT THERE WAS CURRENTLY NO RECALL FOR THIS VEHICLE.

NHTSA #: 11385210
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL DUBE FORD (40 DOVER POINT RD, DOVER, NH 03820) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11385256
mediumSERVICE BRAKES
Filed: Dec 2020

AFTER THE ABS ACTIVATES (E.G., ON AN ICY ROAD), THE BRAKE PEDAL THEN GOES ALMOST ALL THE WAY TO THE FLOOR ON SUBSEQUENT BRAKE APPLICATIONS. WE HAVE BEEN TOLD BY THE DEALER THAT THERE WAS A RECALL ON THE ABS HYDRAULIC CONTROL UNIT FOR VALVES NOT CLOSING FOR 2010 FUSIONS, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. HOWEVER, IT SEEMS THAT MY VEHICLE HAS THE SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES.

NHTSA #: 11384367
mediumSERVICE BRAKES
Filed: Dec 2020

2010 FORD FUSION. NO ISSUE WITH BRAKES UNTIL 12/18/20. PARKING IN SNOW SLUSH ABS SYSTEM BRIEFLY ENGAGED, SINCE EXACTLY THAT EVENT THE BRAKE PEDAL SINKS TO FLOOR UNDER FOOT PRESSURE, REQUIRED PUMPING TO GET FULL STOP. NO ISSUE WITH MASTER CYLINDER, FLUID LEVEL, OR BRAKE CYLINDERS, PEDAL FIRM WITH ENGINE OFF, NO LEAKING IN ANY CONDITION, PEDAL RETURNS TO FULL UP POSITION AFTER RELEASE OF FOOT PRESSURE. SYMPTOMS IDENTICAL TO THOSE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 19V904000. HAS CAUSED 'HEART ATTACK' BRAKE PUMPING TO STOP WITHOUT HITTING CARS IN LOCAL TRAFFIC. SYMPTOMS PRESENT AT ANY SPEED.

NHTSA #: 11384432
mediumSERVICE BRAKES
Filed: Dec 2020

RUNNING MOVING FORWARD BRAKES WENT TO FLOOR. REPLACED ALL BRAKE PADS, BRAKE CALIPERS, FRONT ROTORS AND MASTER CYLINDER. ENGINE OFF IT HAS PERFECT BRAKE PEDAL. RUNNING IT GOES TO FLOOR . IT IS THE HYDRAULIC CONTROL UNIT. THE CAR IS IN EXCELLENT SHAPE AND HAS 78,000 MILES ON IT. IT DOES NOT FALL INTO RECALL MANUFACTURING DATE IT SHOULD.IT STARTED IN MORNING AFTER PULLING OUT ON STREET COMING TO FIRST STOP SIGN.

NHTSA #: 11378409
mediumSERVICE BRAKES
Filed: Dec 2020

NOVEMBER 2020 STARTED CAR IN PARKING LOT AND DROVE 30 FEET. DASHBOARD WARNING LIGHTS CAME ON, HIT BRAKE WHICH DID NOT WORK SINKING ALL THE WAY TO FLOOR AND ROLLED TO STOP AFTER 30 FEET. TURNED ENGINE OFF. RESTARTED AND AGAIN AFTER DRIVING 30 FEET DASHBOARD WARNING LIGHTS CAME ON, HIT BRAKE AND AGAIN DID NOT WORK SINKING TO FLOOR. ROLLED TO STOP AFTER ABOUT 30 FEET. TOWED TO MECHANIC. MECHANIC INVESTIGATED AND NEEDED TO REPLACE ABS CONTROL MODULE. MECHANIC CHECKED FOR ANY OUTSTANDING RECALLS AND NONE NOTED BUT HE FELT THERE SHOULD BE A SAFETY RECALL.

NHTSA #: 11377972
mediumSERVICE BRAKES
Filed: Dec 2020

WHILE BRAKING AT ANY TIME THE BRAKE PEDAL FALLS TO THE FLOOR AND HAS TO BE PUMPED. THIS HAPPENS RANDOMLY WHILE DRIVING AND HAS ALMOST CAUSED MANY ACCIDENTS FOR ME. OTHER 2010 FUSIONS HAVE BEEN RECALLED WHY NOT MINE?

NHTSA #: 11377613
mediumSERVICE BRAKES
Filed: Nov 2020

WHILE DRIVING AND APPROACHING A STOP ON A TURN, I HIT A POTHOLE THAT CAUSED MY ABS SYSTEM TO MALFUNCTION WHICH RESULTED IN A GREAT REDUCTION IN BREAK EFFICIENTLY AND/OR LOSS OF BREAKING COMPLETELY. IN RESEARCHING PROBABLE CAUSES AND POSSIBLE SOLUTIONS, THE SITUATION DESCRIBED IS JUST AS DESCRIBED IN FORD RECALL - 19S54. MY CURRENT MODEL FUSION (A 2010 SE) IS NOT INCLUDED IN THE RECALL, HOWEVER, THE SITUATION IS RECURRING AND GETTING WORSE.

NHTSA #: 11376639
mediumSERVICE BRAKES
Filed: Nov 2020

THE BRAKES STOP WORKING, OR AT LEAST THE POWER PART DID. THE ABS AND OTHER BRAKE-SYSTEM WARNING LIGHTS LIT UP ON THE DASHBOARD. I COULD GET THE VEHICLE TO BRAKE ONLY BY PUSHING THE PEDAL AS FAR AS IT WOULD GO. IT WAS SIMILAR IN FEEL TO A CAR WITH NO POWER. I DOUBT THIS THIS WOULD NOT HAVE BEEN ENOUGH TO STOP ME IN TIME HAD I BEEN GOING OVER 30 MPH OR TRYING TO NAVIGATE A CURVE. I HAD TO TURN OFF THE IGNITION AND RESTART IT FOR IT TO CLEAR. SOMETHING SIMILAR WHAT THIS ARTICLE DESCRIBES WHEN IT HAPPENED I HAD JUST BACKED UP AND HAD THEN PULLED FORWARD OUT OF A PARKING LOT ONTO THE STREET WHEN I REALIZED I COULD NOT STOP NORMALLY HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM

NHTSA #: 11375937
mediumSERVICE BRAKES
Filed: Nov 2020

THE BRAKE ARE EXHIBITEING THE SAME ISSUE AS NHTSA CAMPAIGN #19V904000. RARELY, THE BRAKE PEDAL WITHOUT WARNING WILL DROP TWO INCHES TO WITHIN 1/2 INCH FROM THE FLOORBOARD. THIS STARTED AFTER WE HAD THE BRAKES PROFESSIONALLY FLUSHED WITH THE RECOMMENDED AND WHAT THE MASTER CYLINDER CAP INDICATED DOT 3. MY VIN IS NOT ON THE NHTSA LIST, BUT THE PROBLEM IS IDENTICAL. CURRENTLY IN THE SHOP HAVING THE COMPLETELY FLUSHED WITH DOT 4. STARTED ABOUT A YEAR AND A HALF AGO, BUT ONLY BECAME AWARE OF THE FIX YESTERDAY.

NHTSA #: 11376020
mediumSERVICE BRAKES
Filed: Nov 2020

MY BREAKS HAVE BECOME SQUISHY. EVERY TIME APPLIED. I WAIT IMPATIENTLY FOR A SWIFT RESOLUTION.

NHTSA #: 11374407
mediumSERVICE BRAKES
Filed: Nov 2020

I WAS AT A PARKING LOT AND WAS PULLING OUT IN REVERSE WHEN MY CAR WAS STILL MOVING BACKWARDS WITHOUT STOPPING BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR AND I PULLED THE E-BRAKE. I TURNED OFF THE ENGINE AND TURNED IT BACK ON AND THE BRAKES WERE WORKING AGAIN AND I WENT TO AN EMPTY ROAD AND TESTED MY BRAKES AND REALIZED THAT WHEN I WENT REVERSE MY BRAKES WEREN'T WORKING. I TESTED IT AGAIN AFTER A COUPLE HOURS AND IT WORKED FINE BUT SOON AFTER THAT IT STOPPED WORKING AGAIN. I HAVE BEEN TOLD THAT IT IS THE HYDRAULIC CONTROL UNIT (HCU).

NHTSA #: 11372919
mediumSERVICE BRAKES
Filed: Nov 2020

PRESSED ON BRAKE PEDAL TO STOP FOR TRAFFIC LIGHT AND ALARM CHIME SOUNDED. THE DASHLIGHTS FOR ABS SYSTEM AND SKID CONTROL LIT UP ALONG WITH WARNING TO HAVE ADVANCE BRAKING SYSTEM SERVICE. BRAKE PEDAL WENT TO FLOOR BUT I WAS ABLE TO STOP VEHICLE IN NON EMERGENCY SITUATION BUT JUST BARELY AVOIDED REAR END CAR IN FRONT OF ME. I WAS TRAVELING ABOUT 20-25MPH. PULLED CAR TO SIDE OF ROAD AND TURNED OFF KEY AND THEN RESTARTED. DASH CODES CLEARED AND CAR OPERATED NORMALLY SINCE. I WOULD NOT HAVE BEEN ABLE TO STOP VEHICLE IN AN EMERGENCY SITUATION. NHTSA RECALL COVERS THIS PROBLEM FOR THE SAME FORD MODEL VEHICLES AS MINE BUT MY VIN IS EXCLUDED. PLEASE EXTEND THE COVERAGE TO MY VIN

NHTSA #: 11372538
mediumSERVICE BRAKES
Filed: Oct 2020

PROBLEM STARTED ABOUT JUNE 2020. ABS & TRACTION SYSTEM WARNING LIGHTS COME ON AT ENGINE START. BRAKE PEDAL TRAVEL IS LONGER THAN NORMAL IN ON ROAD USE. APPEARS TO BE THE SAME AS FORD RECALL NO.19S54 BUT THIS (FUSION HYBRID) CAR ISN'T COVERED.

NHTSA #: 11372482
mediumSERVICE BRAKES
Filed: Oct 2020

THE VEHICLE ABS MODULE FAILED AT ABOUT 80,000 MILES, RESULTING IN DELAYED AND MORE DIFFICULT BRAKING. THIS COULD CAUSE THE VEHICLE TO NOT BRAKE PROPERLY AND HAS RESULTED IN DOCUMENTED ACCIDENTS. THIS PROBLEM IS RELATED TO FORD RECALL #19S54 AND NHTSA CAMPAIGN ID 19V904000. THE FORD DEALERSHIP MECHANIC SAID THAT THE PROBLEM WITH THE BRAKES EXHIBITED THE SAME MANUFACTURING DEFECT AS THE RECALL, BUT SINCE THE VEHICLE WAS MANUFACTURED AT A SLIGHTLY LATER DATE (< 2 MONTHS AFTER THE AFFECTED-PARTS END DATE). UPON CONTACTING FORD, THEY REFUSED TO INCLUDE THE VEHICLE IN THE RECALL BECAUSE OF THIS. WE ARE ALERTING NHTSA THAT MORE 2010 FORD FUSION HYBRID VEHICLES MAY BE IMPACTED OTHER THAN THE ONES CAPTURED IN THE INITIAL RECALL.

NHTSA #: 11365602
mediumSERVICE BRAKES
Filed: Oct 2020

WE WERE DRIVING AND THE LIGHTS ON THE DASH WAS FLASHING AND I COULD NOT STOP THE CAR. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I HAD TO SHUT THE VEHICLE OFF AND BACK ON. DROVE IT HOME AND PARKED IT. MY WIFE DROVE IT A FEW MONTHS LATER AND HAD THE SAME EXPERIENCE.

NHTSA #: 11362797
mediumSERVICE BRAKES
Filed: Sep 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, WITHOUT WARNING. THE CONTACT CALLED THE FORD STORE SAN LEANDRO DEALER LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA #: 11362030
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SERRAMONTE FORD LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, AND THE MANUFACTURER WERE NOTIFIED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. NO SERVICE WAS PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

NHTSA #: 11362032
mediumSERVICE BRAKES
Filed: Sep 2020

MY FORD FUSION 2010 HYBRID HAS A BRAKE MALFUNCTION AND WHILE I AM DRIVING THE CAR WILL RANDOMLY INDICATE A BRAKE SENSOR FAILURE, AND THE BRAKE PEDAL WILL HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT WARNING WHILE DRIVING. ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/4 ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/FAULTY I HAVE TO PULL OVER IMMEDIATELY AND SHUT THE CAR OFF AND BACK ON AND HOPE IT DOES NOT HAPPEN AGAIN WHILE DRIVING 70+ ON THE INTERSTATE. IT CAUGHT ME OFF GUARD ONE TIME AS I WAS GETTING READY TO PULL OFF THE INTERSTATE AND THE BRAKE PEDAL DEPRESSED AND HAD ALMOST CAUSED ME TO FLY OFF OF THE RAMP, AS I WAS NOT READY TO HAVE TO ATTEMPT TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, JUST TO GET IT TO SLOW DOWN. I CAN PROVE THIS WITH VIDEO FOOTAGE AS WELL FOR EVIDENCE.

NHTSA #: 11361290
mediumSERVICE BRAKES
Filed: Sep 2020

WHEN VEHICLE IS IN MOTION AND BRAKING ON SNOW COVERED, WET AND/OR BUMPY ROADS, THE BRAKES WILL MOMENTARILY FAIL AS THE BRAKE PEDAL GOES WAY DOWN TO NEAR THE FLOOR BEFORE RE-ENGAGING THE BRAKES. THIS RESULTS IN TEMPORARY LOSS OF BREAKING AND GREATER STOPPING DISTANCE THEN INITIALLY INTENDED AND HAS HAPPENED ON MULTIPLE OCCASIONS. THIS IS A MAJOR SAFETY ISSUE AS I ALMOST HIT A PEDESTRIAN ON A CITY STREET WHEN THE BRAKES FAILED TO ENGAGE WHILE BREAKING OVER A SMALL POT HOLE. THE PEDAL NEEDED TO BE DEPRESSED DOWN MUCH FARTHER THEN NORMAL.

NHTSA #: 11361181
mediumSERVICE BRAKES
Filed: Sep 2020

THE BRAKES FEEL STUCK AND SLOW RESPONDING, WITH EXTENDED BRAKE PEDAL TRAVEL. ALSO THE "CHECK BRAKE" LIGHT APPEARS. MATCH THE SYMPTOMS FOR FORD FUSION RECALL 19S54, AND WAS ALSO BUILT IN HERMOSILLO, MEXICO, AND YET BECAUSE MY CAR IS A HYBRID, MY CAR IS NOT TECHNICALLY RECALLED, DESPITE HAVING THE SAME, HIGHLY DANGEROUS ISSUES.

NHTSA #: 11360494
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, AND ATTEMPTING TO STOP AT A RED LIGHT, THE VEHICLE FAILED STOP WITH THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE SLID THROUGH THE RED LIGHT. THE CONTACT KEPT DEPRESSING THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE VEHICLE THEN SHUTOFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE WAS TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS THEN TOWED TO COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA 30013, (770) 922-2700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND ABS MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

NHTSA #: 11360288
mediumSERVICE BRAKES
Filed: Sep 2020

I STEPPED ON MY BRAKES FOR A RED LIGHT ON A CITY STREET AND SUDDENLY THE BRAKES WENT TO THE FLOOR, MY DASH LIT UP WITH SEVERAL BRAKE WARNING LIGHTS AND I HAD TO USE A LOT OF PRESSURE ON THE PEDAL TO BRING THE CAR TO A STOP. I REALIZED THAT I HAD LOST MOST OF BY BRAKING ABILITY AS WELL AS REGENERATIVE BRAKING. CHECKING THE INTERNET REVEALED THAT THERE IS A RECALL OUT FOR THIS PROBLEM ON FORD FUSIONS BUILT IN MEXICO DURING THE TIME FRAME THAT MY FORD WAS BUILT IN MEXICO USING DOT 3 BRAKE FLUID AS MINE USES. THE RECALL(NHTSA #19V-904 FORD #19S54) STATES THAT IT IS NON-VIN SPECIFIC. I CONTACTED MY LOCAL FORD DEALER AND HE SAID THE VIN # OF MY FORD DID NOT QUALIFY FOR THE RECALL??? I CALLED FORD CUSTOMER SERVICE AND THEY SAID TOO THAT THE VIN # DISQUALIFY 'S ME FROM THIS RECALL AND COULD NOT TELL ME WHY. I WAS TOLD TO SET UP AN APPT. WITH A DEALER, DEALER , PAY THEM 130.00 FOR AN ANALYSIS, AND THEN FORD WOULD ADD IT TO THEIR DATABASE OF PROBLEMS FOR FUTURE CONSIDERATION. THE RECALL STATES ABS MODULES ARE HAVING VALVE PROBLEMS BUT FORD HAS LIMITED THEIR ACKNOWLEDGMENT OF THE PROBLEM TO CERTAIN MODULES. PER THE RECALL I TALKED TO THE GAVE THEM THE DATA ON MY ABS LABELS BUT THEY HAD NO IDEA WHICH DATE CODE,ETC IS COVERED BY FORD. ANOTHER CALL TO CUSTOMER SERVICE RESULTED IN A SCRIPTED RESPONSE OF WE DON'T KNOW WHICH MODULES ARE COVERED AND WHY MY CAR IS NOT. ESCALATING TO THE "MANAGER OF CUSTOMER SERVICE WAS ANOTHER BRICK WALL, THEY REFUSE TO TELL ME THE SPECIFICS OF THE MODEL/SERIAL#, EVEN THE PART NUMBER OR DATE CODE OF THE MODULES COVERED SO THAT I CAN VERIFY WHAT I HAVE IN MY VEHICLE. FORD HAS PUT BLINDERS ON TO THE FACT THAT MORE ABS MODULES HAVE PROBLEMS THAN THEIR ENGINEERS HAVE IDENTIFIED. CHECKING THE INTERNET REVEALS MANY OTHERS WERE TREATED TO THE SAME DENIAL THAT I HAVE EXPERIENCED!!

NHTSA #: 11355693
mediumSERVICE BRAKES
Filed: Sep 2020

WHILE DRIVING AT A SPEED OF 45,THE BRAKES WAS QUICKLY DEPRESS TO STOP FROM HITTING A VEHICLE IN FRONT. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WAS COMING TO A STOP THEN HIT A BUMP IN THE ROAD THE BRAKE PEDAL WENT HALF WAY DOWN BEFORE CATCHING AGAIN. THE VEHICLE WAS ABLE TO COME TO A STOP BEFORE HAVING AN INCIDENT.THIS HAS HAPPENED MANY TIMES.MOST OF THE TIME IS WHEN THE VEHICLE HITS A BUMP IN THE ROAD WHILE BREAKING.AFTERWARDS STOPPING AND BRAKING DISTANCE WAS NORMAL. THIS CONDITION IS .LEAVING THE VEHICLE UNSAFE TO DRIVE IN FEAR THE NEXT TIME THE VEHICLE DOESN'T STOP IN TIME.THE TIME WAS DURING RUSH HOUR ON A BUSY CITY STREET.

NHTSA #: 11354077
mediumSERVICE BRAKES
Filed: Sep 2020

LOSS OF BRAKES PEDAL GOES TO FLOOR

NHTSA #: 11353763
mediumSERVICE BRAKES, HYDRAULIC
Filed: Sep 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT RECENTLY WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKES FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE BRAKE SYSTEM CHECK WARNING LIGHT, THE ABS WARNING LIGHT AND AN UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD OF DALLAS LOCATED AT 8900 PRESIDENT GEORGE BUSH TURNPIKE, DALLAS, TX 75252, WHERE IT WAS STATED THAT A BRAKE SPECIALIST WOULD CHECK THE VEHICLE. THE TECHNICIAN ALSO STATED THAT EITHER THE ABS OR THE HYDRAULIC CONTROL UNIT MODULES MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

NHTSA #: 11353011
mediumSERVICE BRAKES
Filed: Sep 2020

I AM THE ORIGINAL OWNER. OVER THE YEARS, AFTER A HARD BRAKING INCIDENT, THE VEHICLE'S ABS SYSTEM WOULD SIGNAL 'ERROR' IT WOULD THEN CLEAR ANYWHERE FROM A MINUTE OR SO TO UP TO A DAY OR MORE. ON THE MOST RECENT HARD BRAKING INCIDENT, THE ABS WHEN INTO ERROR MODE AND AFTER SEVERAL WEEKS HAS NOT CLEARED THE ERROR. I NOTED THAT THERE IS A RECALL #19V90400 FOR MY MODEL MAKE AND YEAR BUT I AM BEING TOLD THAT MY VIN NUMBER IS NOT INCLUDED. IT SEEMS ODD SINCE I HAVE BEEN EXPERIENCING THIS ABS ERROR ISSUE AFTER HARD BRAKING, TO THE POINT OF SLIGHT TIRE SCREECH, FOR LITERALLY THE LIFE OF THE VEHICLE. IT FINALLY APPEARS TO BE TO THE POINT WHERE THE ERROR WILL NOT CLEAR.

NHTSA #: 11353012
mediumSERVICE BRAKES
Filed: Sep 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL WENT TO THE FLOORBOARD BEFORE BRINGING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTRACT CALLED PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239), AND WAS INFORMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 142,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11353018
mediumSERVICE BRAKES
Filed: Sep 2020

I HAVE FORD FUSION 2010 BOUGHT USED AND DRIVING IT FOR ABOUT 1 YEAR AND 4 MONTHS NOW. FOR THE LAST THREE DAYS IN A ROW THE BREAK GOES DOWN TO THE FLOOR AND GETS OUT OF CONTROL, BREAK FAILURE APPEARS ON THE DASHBOARD WHILE DRIVING. YOU TOTALLY FEEL LIKE IT IS GOING TO CRUSH WITH THE CAR INFRONT OF YOU. IN MY CASE I HAVE TO TURN ON EMERGENCY LIGHT AND TURN OFF THE ENGINE. AND WHEN I RESTART THE ENGINE AND DRIVE AND IT COMES BACK TO NORMAL. THIS IS REALLY VERY DENGEROUS IF IT IS IN HIGH SPEED TRAFFIC AND IN DRIVING BETWEEN CARS. WHEN I SEARCH ABOUT THIS ISSUE I FOUND A CBS NEWS ON YOUTUBE PUBLISHED DECEMBER 2019 THAT FORD WAS IS RECALLING FORD FUSION FROM 2006 TO 2020 ABOUT THE SAME ISSUE I HAVE. I CALLED FORD CUSTOMER CARE ABOUT THIS ISSUE, BUT THEY TOLD ME THERE IS NO RECALL MADE WITH THIS ISSUE AND TOLD ME THAT TO FIX THE CAR AND KEEP THE RECEIPT FOR FURTHER INVESTIGATION.

NHTSA #: 11352784
mediumSERVICE BRAKES
Filed: Aug 2020

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND CAR DOES NOT STOP QUICKLY.

NHTSA #: 11352358
mediumSERVICE BRAKES
Filed: Aug 2020

WHILE DRIVING ON A CITY STREET, I CAME UP ON MY TURN AND TRIED TO SLOW DOWN. THE BRAKES STARTED TO APPLY AND THEN WENT SOFT AND THE PEDAL SANK TO THE FLOORBOARD AS I CONTINUED TO PRESS ON THE BRAKE PEDAL. I WAS AFRSID THAT I COULD NOT SLOW DOWN ENOUGH TO SAFELY MAKE THE TURN. I HAD TO PUMP THE BRAKES REPEATEDLY TO SLOW DOWN, BUT I HAD TO APPLY THE EMERGENCY BRAKE TO STOP AS THE BRAKES WOULD NOT FULLY STOP THE CAR. CHECKED BRAKE FLUID LEVEL WHICH WAS ABOVE MINIMUM, BUT FILLED TO MAXIMUM AND TRIED TO BLEED BRAKES. DROVE HOME VERY CAUTIOUSLY. REPLACED BRAKE MASTER CYLINDER WHICH DID NOT FIX BRAKE PROBLEM. RESEARCHED PROBLEM FURTHER ONLINE AND FOUND RECALL ON 2006-2010 FORD FUSION, HOWEVER THE BUILD DATES DO NOT INCLUDE THIS CAR BY APPROXIMATELY 2 MONTHS. OUR FORD DEALERSHIP REFUSES TO HONOR THE RECALL FOR THIS REASON. HAVE ALSO READ OTHER CLAIMS OF 2011 FORD FUSIONS ALSO HAVING THIS SAME ISSUE. IT IS QUITE EVIDENT THAT THE RECALL DID NOT EXTEND FAR ENOUGH TO PROTECT OTHER FUSION OWNERS FROM THIS TERRIFYING SAFETY HAZARD. CONSIDERING TAKING THIS MATTER TO LOCAL MEDIA AS WELL.

NHTSA #: 11351912
mediumSERVICE BRAKES
Filed: Aug 2020

MY WIFE SAID SOMETIMES HER CAR DOESN'T WANT TO STOP AND THE PEDAL DOESN'T FEEL RIGHT. A FEW DAYS AGO A CAR IN FRONT OF HER MADE A SUDDEN STOP SO SHE HAD TO HIT BRAKES AND HER PEDAL WENT TO THE FLOOR SO SHE HAD TO SWERVE TO AVOID AN ACCIDENT. FROM THAT TIME FORWARD THE CAR HAD NO BRAKES WITH PEDAL GOING TO THE FLOOR. I REPLACED THE MASTER CYLINDER AND IT DIDN'T CHANGE ANYTHING SO I TOOK IT TO LONG LEWIS FORD IN HOOVER AL. THEY CHARGED TO BLEED THE BRAKE SYSTEM WHICH DIDN'T CHANGE NOTHING....STILL NO BRAKES. NEXT, THEY SAID THAT THE MASTER CYLINDER I INSTALLED COULD BE DEFECTIVE SO THEY CHARGED TO PUT ON ANOTHER ONE....THEY SAID THAT THE CAR DOES HAVE BRAKES BUT PEDAL STEAL NOT RIGHT BECAUSE THE PEDAL GOES HALFWAY TO THE FLOOR. THE GUY MIKE CALLED AND SAID THAT THE CAR HAS BRAKES BUT THE SHOP MANAGER FEELS LIKE THE ABS PUMP IS BAD SO I TOLD THEM TO REPLACE IT BECAUSE I WANT TO BE CERTAIN THAT THE CAR IS SAFE FOR MY WIFE TO DRIVE. THEY REPLACED THE ABS PUMP AND THEY SAID THE BRAKES ARE GREAT WHICH MEANS THE PUMP WAS BAD ALL ALONG. THE FINAL BILL WAS $2119.00 WHICH BLEW MY MIND. I CHECKED TO SEE IF MAYBE THERE WAS A RECALL ON A 2010 FORD FUSION AND IT WAS ONE FOR THE SAME PROBLEM I HAD BUT MY CAR VIN DIDN'T MATCH THE RECALL. SAME MAKE, MODEL, AND YEAR WITH THE SAME PROBLEM BUT MY VIN DIDN'T MATCH THE RECALL. I TRULY FEEL LIKE ALL THE 2010 FUSION SHOULD BE RECALLED AND I SHOULD NOT HAVE TO PAY ALL THIS MONEY. IT'S NOT RIGHT....PLEASE RESPOND AND HELP. MY # I [XXX] . I HAVE NOT PICKED VEHICLE UP YET SO I DON'T HAVE A RECEIPT TO UPLOAD....I WANT PICK IT UP UNTIL TOMORROW INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11351640
mediumSERVICE BRAKES
Filed: Aug 2020

BRAKE SYSTEM FAILED, LOST ALL HYDRAULIC FUNCTION. FOUND RECALLS FOR THIS ISSUE BUT FORD IS DENYING THERE WAS A RECALL. BECAUSE MY CAR WAS NOT BUILT WITHIN THE TIMEFRAME. THE RECALL # 19S54 IS EXACTLY WHAT MY CAR IS DOING AND THEY DENY A PROBLEM, YET WHEN I TOOK THE CAR TO SMITHTOWN FORD FOR SERVICE THE TOLD ME THE ABS HCU NEEDS TO BE REPLACED AT A COST OF 1300.00 I NEED FORD TO TAKE RESPONSIBILITY FOR THIS REPAIR

NHTSA #: 11350208
mediumSERVICE BRAKES
Filed: Aug 2020

I UNDERSTAND THERE IS A RECALL ON MOST 2010 FORD FUSION BRAKE CONTROL MODULE. UNFORTUNATELY MY VIN DOES NOT SHOW UP IN THIS RECALL AND THE FORD DEALERSHIP SAID THIS FAILURE IS EXACTLY THE SAME AS THE OTHER ONES THEY HAVE SEEN. ONCE THE DEALERSHIP COMPLETED THE REPAIR, NOW THEY SAY THE MASTER CYLINDER IS NOW ALSO LEAKING WHICH THEY AGREED IT WAS NOT WHEN THE CAR WAS BROUGHT IN.

NHTSA #: 11350069
mediumSERVICE BRAKES
CrashFiled: Aug 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE HAD RECEIVED A RECALL NOTICE FOR NHTSA RECALL NUMBER:19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND THAT HE WOULD RECEIVE A SECOND NOTICE ONCE THE PARTS BECAME AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO FARROW-WARD FORD INC. (1524 CITY AVE N, RIPLEY, MS 38663) WHERE HE WAS GIVEN THE SAME INFORMATION AS THE MANUFACTURER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WOULD DEPRESS TO THE FLOOR BOARD AND THE ABS WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. ONE DAY WHILE DRIVING AT 45 MPH, THE CONTACT ATTEMPTED TO DEPRESS HIS BRAKE PEDAL AS THE VEHICLE IN FRONT OF HIM BEGAN TO MAKE A RIGHT TURN. THE VEHICLE DID NOT STOP DESPITE APPLYING HIS BRAKE PEDAL. THE CONTACT VEERED THE VEHICLE OFF THE ROAD, HIT A FEW CURBS WHICH CAUSED THE VEHICLE TO SPIN OUT. THE VEHICLE FINALLY CAME TO A HALT AFTER HE HIT A FLOWER BED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED PAIN TO HIS LOWER BACK, BOTH SHOULDER BLADES AND HIS NECK. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE CONTACT WENT BACK TO THE DEALER WHERE HE WAS INFORMED THAT HE COULD HAVE HAD THE VEHICLE REPAIRED OUT OF POCKET AND RECEIVED A REIMBURSEMENT THROUGH THE MANUFACTURER. THE CONTACT INFORMED THE DEALER THAT HE HAD BEEN INFORMED BY BOTH THEM AND THE MANUFACTURER THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM TO CONTACT HIS INSURANCE COMPANY. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000. *DT *AS

NHTSA #: 11349890
mediumSERVICE BRAKES
CrashFiled: Aug 2020

I RECEIVED A RECALL LETTER ON MY CAR CONCERNING THE ABS WAS DEFECTED. I CONTACTED A CUSTOMER SERVICE REP AFTER GETTING THE LETTER TO LET THEM KNOW MY CAR IS EXPERIENCING THESE ISSUES. SOMETIMES WHEN YOU GO TO APPLY THE BRAKE IT WOULD GO ALL THE WAY TO THE FLOOR BOARD AND FEEL AS THOUGH IT ACCELERATES. THEY TOLD ME I WOULD BE GETTING A SECOND LETTER WHEN THE PARTS WERE AVAILABLE AND TO TAKE IT TO A DEALERSHIP TO BE REPAIRED. LAST NIGHT I WAS DRIVING ALONE IN THE CAR ON HWY 72 IN CORINTH MS. I SEEN THE CAR IN FRONT OF ME GIVE A TURN SIGNAL TO TURN RIGHT. I WENT TO PUT ON THE BRAKE AND THE BRAKES DID THE SAME THING AGAIN. TO AVOID HITTING THE PERSON I HAD TO LEAVE THE HIGHWAY WHICH RESULTED ME HITTING 3 CURBS AND FINALLY THE CAR CAME TO A STOP IN A FLOWER BED AT THE RIB SHACK RESTAURANT. AS I NOW FROM THE INCIDENT I AM SUFFERING FROM LOWER BACK PAIN, SHOULDER AND NECK PAIN. MY CAR WAS DAMAGED FROM WRECK. DRIVER SIDE FRONT RIM AND BACK RIM DAMAGED BEYOND REPAIR, BOTH TIRES CUT, WHEEL COVERS DAMAGED DRIVER SIDE OF FRONT BUMPER FELL TO THE GROUND. A CITY COP WAS NICE ENOUGH TO POP IT BACK IN PLACE BUT HE SAID IT WOULD NOT STAY BECAUSE THE CLIPS WERE BROKEN. THEIR WAS ANOTHER PART A BRACKET OR SOMETHING BROKE OFF FROM UNDERNEATH THE CAR. I HAD TO LEAVE MY CAR IN CORINTH MS BECAUSE IT WAS NOT DRIVEABLE. THIS BRAKE DEFAULT COULD HAD ENDED MY LIFE LAST NIGHT OR THE INNOCENT LADY THAT WAS TURNING IN FRONT OF ME. VERY THANKFUL TO BE ALIVE BUT FORD MOTOR COMPANY SHOULD BE RELIABLE FOR ALL THE DAMAGES TO MY CAR AND GET THE PARTS HERE TO REPLACE THE ABS. I AM DISAPPOINTED WITH FORD MOTOR COMPANY. I AM TO THE POINT I JUST WISH THEY WOULD BUY THE CAR BACK AND SALVAGED IT. * (RECALL RELATED INCIDENT) TS

NHTSA #: 11349556
mediumSERVICE BRAKES
Filed: Aug 2020

I WAS DRIVING MY 2010FORD FUSION, STOPPED AT THE USPS TO MAIL A PACKAGE. AFTER RETURNING TO MY CAR, I STARTED MY FORD FUSION TO FIND THAT THE ABS WARNING LIGHT,THE BRAKES WARNING LIGHT AND THE TRACKING WARNING LIGHT ALL ON MY DASHBOARD SIMULTANEOUSLY. I WAS AFRAID TO DRIVE MY CAR. I CALLED THE MECHANIC I USE AND HE TOLD ME THAT FORD RECALLED CARS FOR THIS PROBLEM. I CALLED MIKE PATTON FORD AND WAS TOLD THAT MY CAR WAS ONE NOT RECALLED FOR. THIS. I TOWED MY CARHOME. I BELIEVE FORD SHOULD HELP FIXTHIS PROBLEM.

NHTSA #: 11342896
mediumSERVICE BRAKES
Filed: Jul 2020

VEHICLE DOES NOT IMMEDIATELY STOP WHEN BRAKE IS APPLIED. PEDAL TRAVELS TO FLOOR BEFORE EVENTUALLY BRAKING. HAPPENS INTERMITTENTLY AND WITHOUT WARNING. SIMILAR TO VEHICLE CONDUCT COVERED UNDER RECALL 19S54; HOWEVER, MY VIN IS NOT INCLUDED AS PART OF THAT RECALL NOTICE. THIS HAS HAPPENED NUMEROUS TIMES WHILE THE VEHICLE IS IN MOTION AND ON LOCAL/STATE ROADWAYS. I BELIEVE THIS ISSUE IS A RESULT OF THE FAULTY HCU, AS WITH OTHER VEHICLE MODEL/YEARS SIMILAR TO MINE. FORD WILL NOT ADDRESS ISSUE SINCE MY VIN IS NOT COVERED UNDER THE ALREADY-ISSUED SAFETY RECALL.

NHTSA #: 11342105
mediumSERVICE BRAKES
Filed: Jul 2020

WHEN I PUSH ON MY BRAKES, IT GOES ALL THE WAY DOWN TO THE FLOOR BUT DON'T BRAKE. IT IS VERY SCARY WHEN I'M NOT ABLE TO STOP FAST ENOUGH WHEN ITS TIME.

NHTSA #: 11341138
mediumSERVICE BRAKES
Filed: Jul 2020

2010 FORD FUSION HYBRID. I WAS LEAVING WORK. EXITING A WAREHOUSE DOWN A RAMP WHEN I WENT TO BREAK AND MY BREAKS FAILED. PROBLEM RESOLVED WHEN I TURNED THE CAR OFF AND BACK ON. A YEAR LATER, WHILE DRIVING DOWN THE STREET BREAKS WENT OUT AGAIN AS I TRIED TO BREAK AT A TRAFFIC STOP AT A MAIN INTERSECTION. I HAD THE CAR SERVICED AT FORD IN MARCH, THEY FOUND NO MECHANICAL PROBLEMS. A FEW DAYS AGO AS I WAS LEAVING MY HOUSE, I REVERSED TO GET OUT OF MY PARKING THEN I WENT TO DRIVE AND IMMEDIATELY MY BREAKS WENT OUT A THIRD TIME, THIS TIME THE ABS LIGHT, BREAK LIGHT, TRACTION LIGHTS AND "SERVICE ADVANCETRAC LIGHTS CAME ON THE DASH" EVERY TIME I WAS REQUIRED TO USE THE EMERGENCY BREAK TO SLOW AND PARK THE CAR. THIS IS A HORRIBLE EXPERIENCE THAT COULD HAVE ENDED TAKING MY LIFE OR SOMEONE ELSE'S. THE CAR IS CURRENTLY AT FORD IN FAIRFIELD CALIFORNIA WHERE I WAS JUST NOTIFIED THE REPAIR COST IS $3,400..WHICH I DON'T HAVE. THE DIAGNOSTICS BY FORD HAVE BEEN INCONSISTENT. I WAS NOTIFIED THAT THERE IS A RECALL FOR THIS PROBLEM FOR THE YEAR AND MODEL OF MY CAR BUT WHEN I ENTER THE VIN NUMBER IN YOUR SYSTEM IT SAYS THERE ARE NO RECALLS. PLEASE HELP!

NHTSA #: 11341017
mediumSERVICE BRAKES
CrashFiled: Jul 2020

TODAY MY DAUGHTER WAS DRIVING TO WORK WHEN SEVERAL CARS IN FRONT OF HER SLAMMED ON THEIR BRAKES TO STOP. MY DAUGHTER ATTEMPTED TO STOP AND STATED THAT SHE PUSHED ON THE PEDAL HARD AND IT WENT TO THE FLOOR. MY DAUGHTER WAS UNABLE TO STOP THE VEHICLE AND STRUCK THE REAR OF THE VEHICLE IN FRONT OF HER. THIS PROBLEM HAS BEEN GOING ON INTERMITTENTLY WITH THIS VEHICLE PER OTHER FAMILY DRIVERS.

NHTSA #: 11340443
mediumSERVICE BRAKES
Filed: Jul 2020

NHTSA RECALL#:19V904 IS WAY OVERDUE. INITIAL FORD NOTICE SAID THAT PARTS WOULD BE AVAILABLE 1ST QUARTER 2020. IT'S NOW 3RD QUARTER 2020. I BELIEVE THAT FORD IS HOPING THESE OLDER CARS "JUST GO AWAY".

NHTSA #: 11339971
mediumSERVICE BRAKES
Filed: Jul 2020

MY 2010 FUSION IS EXPERIENCING THE STICKING ABS VALVE THAT IS COVERED UNDER NHTSA IDENTIFIER 19V904 BUT THE PRODUCTION DATE IS OUTSIDE OF THE PRODUCTION DATE RANGE FOR FORD RECALL # 19S54. I AM EXPERIENCING THE LOSS OF PEDAL RESISTANCE ASSOCIATED WITH THE STICKING ABS VALVE BUT MY VEHICLE IS NOT COVERED BY THE RECALL. THE LATEST INSTANCE HAPPENED AS I TURNED AND SLOWED AS I CROSSED A RAILROAD TRACK, TRIGGERING AN ABS EVENT. THIS SAFETY ISSUE IS BEING EXPERIENCED BY MANY LATER PRODUCTION DATES THAN COVERED.

NHTSA #: 11339428
mediumSERVICE BRAKES
Filed: Jul 2020

WHILE DRIVING BOTH ON CITY STREETS AND ON HIGHWAY THE BRAKES HAVE FAILED WITH THE PEDAL GOING TO THE FLOOR AND NO SLOWING OF THE VEHICLE. AFTER EACH OF THESE INCIDENTS THE SYSTEM REBUILDS PRESSURE AND FUNCTIONS AS IT SHOULD FOR A WHILE. THE PROBLEM HAS BEEN IDENTIFIED AS A FAULTY VALVE IN THE SYSTEM. THIS HAS BEEN REPORTED TO FORD MOTOR COMPANY WITH NO RESOLUTION OFFERED. FURTHER RESEARCH SHOWS THE COMPANY IS AWARE OF THIS PROBLEM AND HAS A REFERENCE NUMBER OF 19S54 FOR THE PROBLEM BUT REFUSES TO FIX THE PROBLEM. *TR

NHTSA #: 11337245
mediumSERVICE BRAKES
Filed: Jul 2020

AS I DRIVE AND HAVE TO HIT MY BRAKES HARD TO AVOID CRASHING OR HITTING SOMEONE/OBJECT, MY BRAKES WILL THEN GO TO THE FLOOR BEFORE FULLY BRAKING AGAIN. THIS HAS BEEN THE CASE FOR SEVERAL MONTHS NOW, WHERE MY BRAKES HAVE NOT BEEN WORKING PROPERLY AND RESULTS IN EXTENDED BRAKE PEDAL TRAVEL.

NHTSA #: 11331992
mediumSERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Filed: Jul 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, WITHOUT WARNING THE VEHICLE IN FRONT SLAMMED ON THERE BRAKE WHICH CAUSED THE CONTACT TO SLAM ON HIS BRAKE PEDAL HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY, EXTENDING THE BRAKING DISTANCE. THE CONTACT STEERED THE VEHICLE TO THE RIGHT TO PREVENT CRASHING INTO THE VEHICLE IN FRONT. THE VEHICLE WAS TAKEN TO HINDER FORD, INC (505 S PHILADELPHIA BLVD, ABERDEEN, MD 21001) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ANTI-LOCK BRAKES MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11331998
mediumSERVICE BRAKES
Filed: Jun 2020

I WAS DRIVING NORMALLY IN MY 2010 FORD FUSION ON HIGHWAY 31 AND CAME UP ON A STOP LIGHT, WENT TO PRESS MY BRAKES AND THE PEDAL GOES TO THE FLOOR. THIS HAS BEEN THE CASE FOR THE PAST COUPLE OF DAYS, I DID MY RESEARCH AND FOUND THAT THE 2010 FUSION WAS RECALLED AND THE MASTER CYLINDER NEEDING TO BE REPLACED. MY CAR DOES NOT QUALIFY FOR THE RECALL AS IT WASN'T BUILT IN THE TIME FRAME OF GETTING THAT RECALL. I ALMOST RAN THE RED LIGHT AND THOUGHT I WASN'T GOING TO BE ABLE TO STOP IN TIME. I CAN'T DRIVE MY CAR AS IT IS NOT SAFE FOR THE ROAD! *TR

NHTSA #: 11331172
mediumSERVICE BRAKES
Filed: Jun 2020

THE VEHICLE WAS TAKEN TO A MECHANIC WHEN THE BREAKS STOPPED WORKING PROPERLY. THE MECHANIC FOUND A PROBLEM WITH THE HYDRAULIC CONTROL UNIT WITH THE BREAKS. THE PROBLEM MATCHED EXACTLY WITH RECALL NUMBER 19S54, WHICH WAS MADE FOR THE 2010 FORD FUSION. HOWEVER, BECAUSE THE VEHICLE IS A 2010 FORD FUSION HYBRID THE RECALL DID NOT APPLY. SINCE IT IS THE SAME ISSUE AS THE ORIGINAL RECALL, THE FORD FUSION HYBRID SHOULD BE ADDED TO THE RECALL LIST. *TR

NHTSA #: 11329740
mediumSERVICE BRAKES
Filed: Jun 2020

BRAKE PEDAL GOES TO THE FLOOR WITH WEAK BRAKING POWER. HYDRAULIC CONTROL UNIT SEEMS BAD LIKE HUNDREDS OF OTHERS REPORT. VIN DOES NOT MATCH THE RECALL FOR 2010-2013 FUSIN\MERCURY CARS. IT HOWEVER IS SAME PROBLEM. BRAKE PADS, FLUSH AND CHECK OF BRAKE BOOSTER TESTS FINE. *TR

NHTSA #: 11328420
mediumSERVICE BRAKES
Filed: Jun 2020

RECEIVED A LETTER FROM FORD IN JANUARY 2020 STATING THAT THERE WAS A RECALL ON MY 2010 FORD FUSION. A VALVE IN THE HYDRAULIC CONTROL UNIT THE OF THE ANTI-LOCK BRAKING MAY BE STUCK OPEN. IT'S BEEN SIX MONTHS AND STILL THIS HAS NOT YET BEEN RESOLVED! NOT A VERY COMFORTABLE SITUATION TO BE DRIVING A CAR THAT COULD HAVE A PROBLEM WITH THE BRAKES! A YEAR AGO WE LOST THE POWER STEERING ON MY CAR..ALMOST RESULTING IN AN ACCIDENT...REPORTED THIS TO NHTSA AND TO FORD...NEVER HEARD BACK FROM EITHER...AND IT COST $1800 TO REPAIR...SHOULD HAVE BEEN RECALLED AS FORD DID RECALL THE 2011 AND 2012'S...BUT IGNORED THE 2010 WITH THE SAME PROBLEM! I WOULD LIKE TO KNOW WHEN THIS BRAKE ISSUE CAN BE REPAIRED? FORD SENDS A RECALL LETTER IN JANUARY AND DOES NOT SEND ANY UPDATES OR INFORMATION ON THE RECALL! *TR

NHTSA #: 11328001
mediumSERVICE BRAKES
Filed: Jun 2020

AS I WAS DRIVING THE BRAKES SUDDENLY STOPPED WORKING. LUCKILY I WAS IN A PARKING LOT. ADVANCED TRACTION, ABS, AND CHECK BRAKE LIGHTS CAME ON. VERY DANGEROUS STUFF. *TR

NHTSA #: 11326894
mediumSERVICE BRAKES
Filed: May 2020

MY CARS BACK BRAKES LOCKED UP DESTROYING MY BACK CALIPERS PADS AND ROTORS. I WAS ABLE TO GET THE TO THE SHOP AND THE INFORMED ME THAT THE ABS MODULE WAS MALFUNCTIONING AND CAUSED THIS DAMAGE. WITH SOME RESEARCH I FOUND OUT THAT FORD ISSUED A RECALL FOR THIS SPECIFIC PROBLEM FOR EVERY FORD FUSION UP TO 07/09 MY CAR WAS MANUFACTURED 10/09 AND NOT INCLUDED IN THE RECALL. THIS ISSUE IS THE EXACT SAME AS WHAT THEY RECALLED BY MY VIN WAS NOT INCLUDED. *TR

NHTSA #: 11326030
mediumSERVICE BRAKES
Filed: May 2020

BRAKE PEDAL GOES TO THE FLOOR WITH WEAK BRAKING POWER. IT OCCURS WHILE MOVING AND STATIONARY. BRAKES DO NOT GENERATE SUFFICIENT PRESSURE IN SYSTEM. *TR

NHTSA #: 11324030
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD CAUSING THE DISTANCE TO BE EXTENDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNBELT FORD OF ALBANY (2926 N. SLAPPEY BLVD, ALBANY, GA 31701), AND WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 121,773.

NHTSA #: 11323862
mediumSERVICE BRAKES
Filed: May 2020

WHEN TEMPERATURE DROPS TO LESS THAN 35 DEGREES FAHRENHEIT OUTSIDE REAR BREAKS GET STUCK AND PEDAL FALLS TO THE FLOOR CAUSING CAR NOT TO STOP. HAD REAR CALIPERS REPLACED TO CORRECT THE PROBLEM AND FOUND OUT THAT IT IS THE ABS VALVE BODY. ALSO SAW OTHER REPORTS AND THAT A RECALL WAS BEING ISSUED ONLY TO FIND THAT MY CAR WAS NOT INCLUDED. I LOVE THIS CAR IT HAS HAD OTHER RECALLS AND PROBLEMS BUT HAS OTHERWISE BEEN VERY RELIABLE AND FORD HAS FIXED JUST ABOUT ALL THE ISSUES IT HAS HAD EXCEPT THIS. *TR

NHTSA #: 11323772
mediumSERVICE BRAKES
Filed: May 2020

HCU LEFT FRONT AND RIGHT REAR VALVES ARE POTENTIALLY STUCK CLOSED. MY MECHANIC ATTEMPTED AND FAILED THE ABS SERVICE BLEED PROCEDURE. VERIFIED PRESSURE OUTPUT FROM MASTER CYLINDER (BRAND NEW) TO ABS HCU. MONITORED MAX INPUT PRESSURE WITHIN SPEC AT ABS PRESSURE TRANSDUCER. MECHANIC SUSPECTS HCU FAULT LIKELY RELATED TO RECENT RECALL. I CALLED FORD AND WHILE IT MATCHED THE DESCRIPTION OF THE MENTIONED RECALL, MY VIN NUMBER DID NOT QUALIFY. WAS TOLD TO HAVE THE MAINTENANCE PERFORMED AND KEEP RECEIPT FOR POTENTIAL REIMBURSEMENT IN THE FUTURE.

NHTSA #: 11323196
mediumSERVICE BRAKES
Filed: Apr 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING DOWN THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RICH FORD (8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA #: 11322134
mediumSERVICE BRAKES
Filed: Apr 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKING DISTANCE WAS EXTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

NHTSA #: 11321218
mediumSERVICE BRAKES
Filed: Apr 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BRAKE PEDAL WAS SPONGEY WHEN DEPRESSED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO ANDERSON FORD (2207 NORTH BELT HWY, ST. JOSEPH MO), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE AND HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 257,000.

NHTSA #: 11320024
mediumSERVICE BRAKES
Filed: Mar 2020

REQUEST TO ADD VIN # TO NHTSA CAMPAIGN ID#: 19V904000. BRAKE PEDAL ALWAYS WENT DOWN MORE THAN NORMAL. IN JUNE 2018, HAD REAR BRAKE PADS, CALIPER AND ROTORS REPLACED. OCTOBER 2018, HAD FRONT ROTORS REPLACED, MARCH 2020 HAD REAR BRAKE, CALIPERS AND ROTORS REPLACED AGAIN. MECHANIC BLED THE BRAKES AND COULD NOT ESTABLISH HYDRAULIC PRESSURE, BUT TESTED AND THERE WERE NO LEAKS. MECHANIC SAID THIS VEHICLE SHOULD BE ON THE RECALL LIST BECAUSE THERE IS NO REASON FOR THE BRAKES TO BE REPLACED THIS OFTEN, THE FLUID IS NOT GETTING WHERE IT NEEDS TO BE. VEHICLE IS CURRENTLY AT THE FORD SERVICE AND THEY WANT ME TO PAY FOR THEM TO BLEED THE BRAKES WHEN I JUST HAD A MECHANIC DO IT. MY MECHANIC CALLED THEM TO EXPLAIN, BUT SINCE THE VIN # IS NOT ON THE RECALL, THEY ARE NOT HANDLING THIS ISSUE PROFESSIONALLY. IT IS THE VALVES WITHIN THE HBS HYDRAULIC CONTROL UNIT THAT IS PROHIBITING THE VALVES FROM CLOSING PROPERLY WHICH IS WHY MY MECHANIC COULD NOT PRESSURIZE THE BRAKE FLUID IN THE SYSTEM. THE PEDAL GOES ALL THE WAY TO THE GROUND; THE CAR WAS TOWED TO THE DEALERSHIP. THEREFORE, I RESPECTFULLY REQUEST THIS VIN# BE ADDED TO THIS RECALL SO REPAIRS CAN BE MADE. THEY WILL NEED TO BLEED THE BRAKES ANYWAY AFTER REPLACING THE VALVES IN THE HCU. THIS CAR IS NOT DRIVEN EVERY DAY, AND SAT IN THE GARAGE MOST OF THE TIME FROM 2018 TO MARCH 2020. I DO HAVE RECEIPTS WITH DESCRIPTIONS OF WORK DONE. THIS IS A SCHOOL CAR AND I DON'T WANT TO RISK MY CHILD BEING IN AN ACCIDENT BECAUSE OF THIS. THANK YOU FOR YOUR CONSIDERATION AND I WOULD APPRECIATE A TIMELY RESPONSE.

NHTSA #: 11319752
mediumSERVICE BRAKES
Filed: Mar 2020

INTERMITTENTLY SHOWS BRAKE/ADVANCED TRACTION FAILURE. BRAKE PEDAL MUST BE PUSHED VERY HARD WHEN IT IS NEEDED. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. SOMETIMES THE FAILURES ARE SEVERAL MONTHS APART AND USUALLY GO AWAY AFTER ONE OR TWO RESTARTS. TODAY THE PROBLEM HAPPENED AGAIN BUT I AM UNABLE TO CLEAR IT BY RESTARTING THE CAR. THE CAR WILL NOW HAVE TO GO TO THE DEALER ONCE MORE. I AM NOT BLAMING THE DEALER AS THEY HAVE DONE WHAT THEY CAN. FORD HAS BEEN AWARE OF THIS PROBLEM FOR A LONG TIME. THIS VERY DANGEROUS CONDITION SHOULD HAVE BEEN RE PAIRED BY NOW. TODAY'S PROBLEM HAPPENED WHEN DRIVING ABOUT 20 MPH ON A CITY ST. IN THE PAST IT MOSTLY HAPPENED WHEN STARTING THE VEHICLE AFTER IT HAD BEEN PARKED.

NHTSA #: 11318950
mediumSERVICE BRAKES
Filed: Mar 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE PEDAL FAILED WITHOUT WARNING. THE CONTACT USED THE PARKING BRAKE AND PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE HYDRAULIC CONTROL UNIT. THE VEHICLE WAS THEN TOWED TO SUNBELT FORD OF ALBANY LOCATED AT (2926 N SLAPPEY BLVD, ALBANY, GA 31701) WHERE THE VEHICLE WAS DIAGNOSED FAILURE WAS CONFIRMED. THE CONTACT WAS THEN GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

NHTSA #: 11318518
mediumSERVICE BRAKES
Filed: Mar 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY FOR SIX MONTHS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE VIN WAS CHECKED AGAINST RECALLS HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA #: 11318281
mediumSERVICE BRAKES
Filed: Mar 2020

WHILE DRIVING ON I85 IN ATLANTA AT HIGHWAY SPEEDS THE VEHICLES AHEAD OF ME WILL BRAKE SUDDENLY CAUSING ME TO JAM MY BRAKES ALL THE WAY TO THE FLOOR. INSTEAD OF STOPPING OR SLOWING THE VEHICLE, IT CONTINUES TO GO FORWARD AND I ALMOST REAR END THE CAR AHEAD OF ME. I REPLACED THE MASTER CYLINDER AND ALL FOUR ROTORS, BRAKES AND CALIPERS. ALL TO NO EFFECT. AT SLOW SPEEDS IT WILL PULL TO ONE SIDE DURING BRAKING OR FEEL AS IF IT IS GRABBING ONE SIDE THEN THE OTHER INSTEAD OF A SINGLE SMOOTH PRESSURE. AT HIGHER SPEEDS YOU HAVE TO DOUBLE PUMP TO GET THE BRAKES TO ENGAGE WITH ANY FIRMNESS. THERE IS A ABS CONTROL UNIT RECALL ON THIS VEHICLE 19V904000 BUT IS FOR PLANT SPECIFIC VEHICLES. THIS RECALL NEEDS TO BE EXPANDED TO ALL 2010 FORD FUSIONS.IM GOING TO PAY TO HAVE THIS FIXED AND HOPE THE RECALL IS EXPANDED. AS IT IS, IT SITS IN MY YARD BECAUSE WE ARE TOO AFRAID TO DRIVE IT.

NHTSA #: 11318302
mediumSERVICE BRAKES
CrashFiled: Mar 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CALLED ON BEHALF OF HER DAUGHTER THE DRIVE, WHOM WAS ATTEMPTING TO PARK THE VEHICLE AND WHILE THE BRAKE PEDAL WAS DEPRESSED THE VEHICLE SUDDENLY SURGED FORWARD. THE VEHICLE ENDED UP CRASHING INTO THE SIDE OF A RESTAURANT BUILDING. THE CONTACT STATED HER DAUGHTER HAD HEAD, NECK, AND BACK INJURIES BUT DID NOT IMMEDIATELY GO TO THE HOSPITAL UNTIL THE NEXT DAY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A PRIVATE LOT TO BE INVESTIGATED FOR PROBLEMS WITH THE BRAKES. THE INSURANCE COMPANY HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS BOUGHT AT AN AUTO AUCTION SO THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 144,811.

NHTSA #: 11316950
mediumSERVICE BRAKES
Filed: Mar 2020

PERCEIVED LOSS OF BRAKES AS NOTED IN TSB-09-22-11. DEALER SAYS NO RECALL EXISTS FOR THIS CAR BUT THE PROBLEM OCCURRING. BRAKE SYSTEM WARNING LIGHTS CAME ON AND BRAKE PEDAL WENT NOTICABLY CLOSER TO THE FLOOR WHEN DEPRESSED

NHTSA #: 11315598
mediumSERVICE BRAKES
Filed: Mar 2020

HAD THE REAR BRAKES REPLACED AT TIRES PLUS DUE TO BRAKE FLUID LEAKING. THEY FLUSHED THE BRAKE SYSTEM AND NOW WE ARE GETTING AN ABS HCU (HYDRAULIC CONTROL UNIT) CODE AND THE VALVES ARE NOT CLOSING PROPERLY. WHEN I GOOGLED THIS ISSUE, IT APPEARS FORD RECALLED APPROXIMATELY 600,000 VEHICLES WHICH INCLUDED THE 2010 FORD FUSION, HOWEVER MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS CAUSING THE BRAKE PEDAL TO NOT ENGAGE. MY SON BROUGHT THE CAR INTO A TIRES PLUS IN DULUTH, MN DUE TO THE ISSUE WHEN HE'S DRIVING.

NHTSA #: 11315678
mediumSERVICE BRAKES
Filed: Feb 2020

MY VEHICLE EXPERIANCED AN ABS EVENT A COUPLE OF MONTHS WHILE DRIVING ON A LIGHTLY SNOW COVERED ROAD. SINCE THE EVENT THE BRAKE PEDAL REQUIRES EXTRA EFFORT TO STOP THE VEHICLE, ULTIMATELY ENDING WITH THE BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD. MY VEHICLE IS EXHIBITING IDENTICAL SYMPTOMS OUTLINED IN FORD'S RECALL 19S54, HOWEVER AFTER SPEAKING WITH CUSTOMER SERVICE I WAS INFORMED THAT MY VEHICLE PRODUCTION DATE OF MAY 2010 IS NOT INCLUDED IN THEIR RECALL. BEING THAT THIS ISSUE AFFECTS OTHER 2006-2010 FORD FUSION VEHICLES I FEEL THAT MY VEHICLE SHOULD BE COVERED UNDER THE ABOVE MENTIONED RECALL. (19S54) MY LOCAL MECHANIC INSPECTED THE BRAKE SYSTEM TODAY AND CAME TO THE SAME CONCLUSION, THAT THE ISSUE IS LIKELY BEING CAUSED BY A DEFECT WITHIN THE ABS VALVE UNIT.

NHTSA #: 11311743
mediumSERVICE BRAKES
Filed: Feb 2020

MY 2010 FORD FUSION'S BRAKES SUDDENLY WENT SOFT WHILE I WAS DRIVING IN AUGUST 2019. ADDITIONAL BRAKE PEDAL TRAVEL WAS REQUIRED TO STOP THE CAR, SO I HAD TO LEAVE LARGE SPACES BETWEEN MY CAR AND OTHER CARS IN ORDER TO HAVE ENOUGH STOPPING DISTANCE. I BROUGHT THE CAR TO MY LOCAL MECHANIC, WHO HAD TO FLUSH THE BRAKE SYSTEM AND INSTALL A NEW HCU. THE REPAIRS COST OVER $1400. IN DECEMBER 2019, A RECALL WENT OUT FOR 2010 FORD FUSIONS FOR THIS EXACT SAME ISSUE. I CONTACTED FORD TO FIND OUT IF I COULD GET REIMBURSED FOR THE REPAIRS. FORD INFORMED ME THAT MY PARTICULAR 2010 FORD FUSION IS NOT COVERED IN THIS RECALL, BECAUSE IT IS ONLY COVERING FORD FUSIONS BUILT BETWEEN FEBRUARY 2009 AND JULY 16, 2009. THEY SAID THAT MY FORD WAS BUILT ON JULY 22, 2009 (6 DAYS AFTER THE RECALL CUT-OFF DATE), AND IS THEREFORE NOT ELIGIBLE FOR THE RECALL, EVEN THOUGH IT HAD THE EXACT SAME ISSUE AS DESCRIBED IN THE RECALL AND THE MECHANIC HAD TO MAKE THE EXACT SAME REPAIR THAT IS PRESCRIBED IN THE RECALL. NHTSA, I HAVE LOOKED THROUGH OTHER CUSTOMER COMPLAINS AND HAVE FOUND MULTIPLE PEOPLE WHO HAVE HAD THIS SAME ISSUE, AND WHO HAVE BEEN TOLD BY FORD THAT THEIR CAR IS NOT COVERED FOR THE RECALL BECAUSE IT FALLS OUTSIDE THAT VERY SPECIFIC DATE RANGE. I URGE YOU TO EXPAND THE DATE RANGE FOR THIS RECALL. THIS IS AN ISSUE THAT HAPPENS SUDDENLY, WHILE THE VEHICLE IS IN MOTION, AND IMPAIRS VEHICLE STOPPING DISTANCE SIGNIFICANTLY. IT HAS HAPPENED ALREADY TO MANY PEOPLE, NOT ONLY THOSE WHO HAD FORD FUSIONS BUILT BETWEEN THE SPECIFIC RECALL DATE RANGE, AND IT WILL CONTINUE TO HAPPEN UNLESS PEOPLE ARE NOTIFIED OF THE RECALL AND ENCOURAGED TO BRING THEIR CARS IN TO REPAIR THIS ISSUE. MALFUNCTIONING BRAKES CAN CAUSE SERIOUS ACCIDENTS. PLEASE NOTE THE URGENCY OF THIS ISSUE AND WORK WITH FORD TO EXPAND THE RECALL DATES.

NHTSA #: 11310661
mediumSERVICE BRAKES
Filed: Feb 2020

FROM 6/2019 UNTIL 1/2020, INTERMITTENT AND SIGNIFICANT BRAKE PEDAL TRAVEL WOULD OCCUR AFTER AN ABS EVENT, SUCH AS LOSS OF TRACTION DUE TO ROUGH ROAD (E.G. GRAVEL, POT-HOLE). THIS WOULD HAPPEN WHILE BRAKING AT HIGHWAY SPEEDS OR COMING TO A STOP IN THE CITY. BRAKING WAS SEVERELY REDUCED AFTER EVENT WITH GRADUAL IMPROVEMENT AFTER PUMPING THE BRAKE PEDAL. DURING A SNOWSTORM IN 1/2020, FREQUENT ABS EVENTS OCCURRED DUE TO LOSS OF TRACTION, AND THE ISSUE TRANSITIONED FROM BEING INTERMITTENT TO CONSTANT. EXCESSIVE BRAKE PEDAL TRAVEL WAS CONSTANT AT ALL SPEEDS (IN PARK, CITY, HIGHWAY) AND THE ISSUE WAS DIAGNOSED BY DEALER AS A FAILURE OF THE ABS HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDED REPLACEMENT OF HCU AND FLUSH OF BRAKE FLUID WITH REPLACEMENT OF DOT4 FLUID AT VEHICLE OWNER'S EXPENSE. THIS ISSUE, WITH THE SAME REPAIR PLAN, WAS FOUND BY THE VEHICLE OWNER TO BE ADDRESSED UNDER A RECALL FOR 2006-2010 MODEL YEAR FORD FUSIONS (19S54); HOWEVER, THE VEHICLE OWNER'S 2010 FORD FUSION WAS NOT INCLUDED IN THIS RECALL. FROM THE OWNER'S EXPERIENCE, IT IS CLEAR THAT THE ISSUE ADDRESSED IN THE RECENT RECALL MUST BE EXPANDED TO INCLUDE MORE VEHICLES, SUCH AS THE OWNER'S VEHICLE

NHTSA #: 11310207
mediumSERVICE BRAKES
Filed: Feb 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE ABS WARNING LIGHT AND BRAKE FAILURE WARNING LIGHT ILLUMINATED WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO (GALPIN FORD LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343) BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. CONSUMER STATES THAT FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. ON EACH OCCASSION THE ABS WARNING LIGHT AND BRAKE FAILURE WARNING LIGHT ILLUMINATED. CONSUMER SAYS THAT AFTER TURNING THE VEHICLE OFF THE WARNING LIGHTS GO OFF AND THEN BRAKES WORK AGAIN. *DL

NHTSA #: 11309901
mediumSERVICE BRAKES
Filed: Feb 2020

WITHING DRIVING LESS THAN 5 MINUTES, THE BRAKES BECAME NON-RESPONSIVE. AFTER SEVERAL ATTEMPTS AND PRESSING ON THE BREAK PEDAL HARDER, WE WERE ABLE TO GET THE VEHICLE TO FINALLY COME TO A STOP. WE WERE DRIVING LESS THAN 40 MPH. WE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO GET THE CAR TO SLOW DOWN. IT WAS TERRIFYING. HEARD THERE WAS A RECALL, BUT WHEN CONTACTING FORD THEY JUST GAVE ME A CASE NUMBER & HASN'T REACHED OUT TO ME SINCE EVEN THOUGH MY ISSUE WAS RECENT & THE RECALL WAS RECENT. AFTER THIS HORRENDOUS CUSTOMER SERVICE AND LACK OF RESPONSE, THIS WILL BE MY LAST FORD. THE REPAIRS COST US OVER ALMOST 2K.

NHTSA #: 11309984
mediumSERVICE BRAKES
Filed: Feb 2020

THE VEHICLE HAS A SOFT BRAKE PEDAL FOR APPROXIMATELY THE LAST 18 MONTHS AND FURTHER BRAKE TRAVEL IS REQUIRED TO GET THE SAME OR SIMILAR BRAKING PERFORMANCE, OFTEN TO THE FLOOR. OCCASIONALLY, THIS BECOMES CONCERNING WHEN COMING TO A STOP LIGHT OR STOP SIGN AS THE VEHICLE DOES NOT SEEM TO ALWAYS SLOW OR STOP CONSISTENTLY. ADDITIONALLY, A PROBLEM OCCURS WHEN THE VEHICLE HAS BEEN SITTING FOR A FEW HOURS, SUCH AS OVERNIGHT OR AFTER WORK. WHEN FIRST APPLYING THE BRAKES, THERE IS ALMOST NO BRAKING THAT HAPPENS. THIS IS AT SLOW SPEEDS, 1-5 MPH. EXAMPLE, APPROXIMATELY WEEKLY, WHEN BACKING OUT OF A PARKING SPACE THE VEHICLE WILL CONTINUE TO ROLL A FEW FEET (3-5 FEET) EVEN WHEN THE BRAKE PEDAL IS DEPRESSED ALL THE WAY TO THE FLOOR. THIS IS AT VERY SLOW SPEEDS, DEFINITELY UNDER 5 MPH. AT THOSE SPEEDS THE VEHICLE SHOULD STOP IMMEDIATELY. THIS HAS RESULTED IN NEARLY BACKING INTO VEHICLES. THE VEHICLE WAS TAKEN A FORD DEALER TO DIAGNOSE THE ISSUE. THE DEALER STATED A HYDRAULIC CONTROL UNIT IN THE BRAKING SYSTEM WAS STUCK AND WOULD NEED TO BE REPLACED. THIS DIAGNOSIS IS VERY SIMILAR, IF NOT THE SAME AS NHSTA CAMPAIGN 19V904000 AND FORD RECALL 19S54. HOWEVER, MY VEHICLE IS NOT CONSIDERED PART OF THAT RECALL DUE TO DATE OF MANUFACTURE. SINCE THE PROBLEMS SEEM TO BE THE SAME, PLEASE URGE FORD TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED VEHICLES FOR THIS SAFETY ISSUE.

NHTSA #: 11309557
mediumSERVICE BRAKES
Filed: Feb 2020

WAS DRIVING OUT OF A PARKING LOT AND TRIED TO BRAKE. SUDDENLY MY BRAKE LIGHT, ABS LIGHT, AND SERVICE ADVANCETRAC LIGHTS COME ON THE DASH. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND MY CAR IS NOT STOPPING. TO AVOID GETTING T BONED I HAVE TO PULL THE EMERGENCY BRAKE. BROUGHT THE CAR TO GET FIXED AND MY ABS/ HCU UNIT FAILED. THE COST TO REPAIR WAS CRAZY HIGH. LOOKED IT UP AND FORD IS CURRENTLY DOING A RECALL FOR 2006-2010 FORD FUSIONS FOR THE EXACT SAME REASON MY BRAKES FAILED. THEY ARE NOT INCLUDING HYBRIDS IN THIS RECALL FOR SOME REASON. I WOULD HIGHLY ENCOURAGE FORD TO INCLUDE HYBRIDS IN THE RECALL AS CLEARLY IT DOESN'T MATTER IF IT IS A HYBRID OR NOT. FORD FUSIONS FROM 2006-2010 ARE HAVING THIS ISSUE AND IT COULD HAVE HAPPENED TO ME ON THE HIGHWAY. WOULD HAVE BEEN FATAL AT THAT POINT BECAUSE WITH NO BRAKES GOING 65 MPH, NOT GOOD!

NHTSA #: 11309253
mediumSERVICE BRAKES
Filed: Feb 2020

MY CAR IS DOING EXACTLY WHAT THE CURRENT RECALL IS FOR, BUT THE DEALERSHIP SAID MY CAR ISN'T UNDER RECALL. I AM HAVING TO PRESS MY BRAKES MUCH HARDER IN ORDER FOR THE BRAKING TO ENGAGE. I WAS DRIVING TO AND FROM WORK AND HAD TO PRESS MY BRAKES ALL THE WAY DOWN BEFORE IT WOULD START TO EVENTUALLY SLOW DOWN.

NHTSA #: 11307649
mediumSERVICE BRAKES
Filed: Feb 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS THE BRAKE PEDAL WAS APPLIED HOWEVER WAS SLOW TO RESPOND AND FAILED TO STOP. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO PALMETTO FORD LINCOLN 1625 SAVANNAH HWY, CHARLESTON, SC 29407 (843) 571-3673, WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO. JONES FORD 5757 RIVERS AVE, NORTH CHARLESTON, SC 29406 843) 744-3311 WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER, REAR BRAKES, FLUID FLUSH AND POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BONNELL MOTORS INC 353 CAMBRIDGE ST, WINCHESTER, MA 01890 (781) 729-9700 WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V904000 SERVICE BRAKES, HYDRAULIC. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS INVALID.

NHTSA #: 11307764
mediumSERVICE BRAKES
Filed: Jan 2020

BRAKES FAILED , BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR NO PRESSURE TO STOP THE MY VEHICLE HAD TO USE EMERGENCY BREAK TO STOP IT HAD TO CALL TOW TRUCK TO BRING IT TO HALLIBURTON AUTO CLINIC TO SEE WHAT WAS GOING ON WITH THE BREAKING AND IT CHECKED OUT TO BE ABS HYDRAULIC CONTROL UNIT. THE MECHANIC ASKED DID I WANT IT FIXED I TOLD HIM YEAH BECAUSE IT COULDN'T BE DRIVEN AND ITS MY ONLY TRANSPORTATION . SO THEY FIXED IT AFTER PAYING FOR SERVICE I GOT A LETTER ABOUT THE RECALL .I CALLED FORD TO SEE WHAT TO DO ABOUT A REIMBURSEMENT THEY SAY I HAVE TO WAIT FOR THE 2ND LETTER

NHTSA #: 11306311
mediumSERVICE BRAKES
Filed: Jan 2020

EXCESS BRAKE PEDAL TRAVEL TO STOP. APPEARS TO BE AN ISSUE WITH THE BRAKE ABS MODULE AND NOT THE BRAKE MASTER CYLINDER.

NHTSA #: 11306395
mediumSERVICE BRAKES
Filed: Jan 2020

I STEPPED ON THE BRAKE HARD AND THE ABS ENGAGED. AFTER THAT, IT WAS LIKE MY BRAKES WERE ALMOST GONE. THEY ALMOST WENT TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES IT STAYS LIKE THAT FOR MANY DAYS. OTHER TIMES THE BRAKES COME BACK AFTER A COUPLE OF DAYS. THE LAST TIME THIS HAPPENED, A WEEK AGO, THE BRAKES NEVER FULLY CAME BACK. THEY ARE STILL 75% -80% GONE AFTER I STEPPED ON THE BRAKE HARD. I WAS IN MOTION BOTH ON A CITY STREET AND ON A HIGHWAY WHEN THIS HAPPENED. I WAS NOT TURNING. I BELIEVE THIS IS RELATED TO THE RECALL THAT WAS JUST ISSUED: 19S54. HOWEVER, THIS RECALL DOES NOT SHOW UP UNDER MY VIN NUMBER. I CONTACTED FORD CORPORATE AND THEY TOLD ME THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL NOTICE BECAUSE THE BUILD DATE WAS OUTSIDE OF THE AFFECTED DATE RANGE. HOWEVER, I BELIEVE THE DATE IN THEIR SYSTEM MIGHT BE WRONG FOR MY VEHICLE AS IT SAYS THAT THE BUILD AND RELEASE DATE ARE THE SAME DATE. IN ADDITION, I HAVE A COUPLE OF THE INVOICE THE DEALERSHIP GAVE ME FOR MY CAR. THE DATE ON THE INVOICE IS BEFORE THE BUILD DATE FORD HAS IN THEIR DATABASE. PLEASE HELP!

NHTSA #: 11302636
mediumSERVICE BRAKES
Filed: Jan 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER WAS INSPECTED. THE MECHANIC WAS UNABLE PROVIDE A CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.

NHTSA #: 11302177
mediumSERVICE BRAKES
Filed: Jan 2020

WHILE DRIVING AND IMMEASURABLE AFTER AN ANTILOCK BRAKING INCIDENT, BRAKES BECOME VERY SOFT AND THERE IS A LOT MORE TRAVEL WHEN DEPRESSING THE BRAKE PEDAL TO STOP. VEHICLE THEN TAKES LONGER AND A LOT MORE PRESSURE ON THE BRAKE PEDAL TO STOP VEHICLE.

NHTSA #: 11301428
mediumSERVICE BRAKES
Filed: Jan 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WENT TO THE FLOOR. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE CONWAY HEATON INC DEALER (502-348-3929, LOCATED AT 810 N 3RD ST, BARDSTOWN, KY 40004) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NO BRAKES. THE TECHNICIAN REPLACED THE MASTER CYLINDER AND THE HYDRAULIC CONTROL UNIT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 154,493.

NHTSA #: 11300859
mediumSERVICE BRAKES
Filed: Jan 2020

RECALL: 19S54 IS ONLY ALLOWING FUSIONS MANUFACTURED UP TO 07/09. MY FUSION WAS MADE IN SEPT. AT THE MEXICO PLANT. VEHICLE EXHIBITS EXACT SYMPTOMS AND IS CURRENTLY EXHIBITING THEM. SECOND TIME THIS HAS HAPPENED. LAST YEAR HAD ABS EVENT AND PEDAL TRAVELED FURTHER. VALVE BECAME UNSTUCK BY ITSELF AND WAS FINE UNTIL THE OTHER DAY WHEN ANOTHER ABS EVENT OCCURRED AND PEDAL IS TRAVELING FURTHER NOW. LATEST EVENT, WAS TRAVELING DOWN SLIGHT HILL ON A SNOWY ROAD AND NEEDED TO STOP. IT WAS A LONG ABS EVENT. AFTER COMING TO COMPLETE STOP, WAITED A MINUTE OR SO AND BEGAN TRAVELING WITH TRAFFIC AGAIN. WENT TO SLOW DOWN/STOP AGAIN AND NOTICED PEDAL IS TRAVELING FURTHER. THIS VEHICLE SHOULD BE INCLUDED IN THIS RECALL

NHTSA #: 11298130
mediumSERVICE BRAKES
Filed: Jan 2020

TL* THE CONTACT'S DAUGHTER OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD LINCOLN OF LOUISVILLE LOCATED AT 4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502)459-9550, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA #: 11298151
mediumSERVICE BRAKES
Filed: Jan 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE ANTI-LOCK BRAKES ENGAGED AUTOMATICALLY. THE DRIVER DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE SLOWLY STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE TWO SENSORS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING ON SLICK ROADS AND OVER A PATCH OF ICE, THE ANTI-LOCK BRAKES ENGAGED AGAIN AND THE CONTACT LOST ALL BRAKE POWER. THE CONTACT PULLED OVER AND PARKED THE VEHICLE FOR AWHILE. AFTERWARDS, THE BRAKE POWER RETURNED. ON ANOTHER OCCASION, WHILE DRIVING IN THE RAIN, THE ANTI-LOCK BRAKES ENGAGED AGAIN. THE CONTACT COASTED INTO A PARKING LOT AND PUMPED THE BRAKE PEDAL NUMEROUS TIMES. AFTERWARDS, THE BRAKE PEDAL RETURNED TO NORMAL. THE CONTACT CALLED MOUNTAINEER FORD LINCOLN MITSUBISHI (615 N EISENHOWER DR, BECKLEY, WV 25801, (304) 461-0505) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE CONTACT NEEDED TO WAIT UNTIL THE RECALL WAS ISSUED AND ADVISED HER TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

NHTSA #: 11297352
mediumSERVICE BRAKES
Filed: Jan 2020

WHILE DRIVING ON A CITY STREET I CAME TO A STOP LIGHT APPLIED MY BRAKES AND THEY WENT ALMOST TO THE FLOOR. I TOOK MY 2010 FORD FUSION TO LAIRD NOLLER FORD REPAIR SHOP AND WAS TOLD MY ABS HYDRAULIC PUMP WAS FAULTY AND NEEDS TO BE REPLACE AT A COST OF $1,300.00. WHILE THE REPAIR WAS REVIEWING MY BRAKE ISSUE A WORKER MOVED MY VEHICLE KNOWING IT HAD NO BRAKES AND CAUSED DAMAGE TO THE REAR BUMPER AND FENDER. I WOULD THINK A BRAKE PROBLEM OF THIS NATURE WHICH COULD HAVE CAUSED THE DEATH OF MY CHILDREN AND I WOULD BE ON THE RECALL LIST. IN ADDITION, I SHOULD BE REIMBURSED FOR THIS REPAIR SINCE IT IS A MANUFACTORY FAULT AND NOT CAUSED BY ME.

NHTSA #: 11296941
mediumSERVICE BRAKES
CrashFiled: Dec 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT STATED THAT SHE HAD TO APPLY MORE PRESSURE TO THE BRAKE PEDAL THAN USUAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SEEMED TO STOP AT A LOWER SPEED THAN THE AMOUNT OF FORCE THAT WAS NEEDED TO APPLY THE BRAKES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HIP, ANKLE, KNEE, AND WRIST. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF A FUTURE RECALL REGARDING THE BRAKES. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA #: 11291968
mediumSERVICE BRAKES
Filed: Dec 2019

WHEN APPLYING THE BRAKES, IF I ENCOUNTER A SITUATION THAT WOULD ENGAGE ABS, INSTEAD OF ABS TURNING ON, THE BRAKE SUDDENLY TRAVELS TO THE FLOOR. THIS HAS HAPPENED 3 TIMES IN THE PAST YEAR. PRIVATE MECHANIC COULD NOT DIAGNOSE. FORD DEALER SERVICE BLEED THE LINES AND COULD NOT GUARANTEE PROBLEM WAS ELIMINATED. NO CODES ARE PRODUCED.

NHTSA #: 11291447
mediumSERVICE BRAKES
Filed: Dec 2019

I'VE RECEIVED A RECALL FOR THE ABS VALVE NOT WORKING CORRECTLY AND CAUSING THE BRAKES TO NOT WORK PROPERLY. COULD THIS BE WHAT'S CAUSED MY PROBLEMS BEFORE I'VE HAD SEVERAL TIMES SINCE I'VE OWNED MY 2010 FUSION GO TO APPLY THE BRAKES AND THEY JUST DIDN'T WORK PROPERLY. ABOUT A MONTH AGO I RAN INTO THE BACK OF A FORD F150. I WAS IN A TURNING LANE WITH HEAVY TRAFFIC AND WHEN WE DIDN'T MAKE IT THROUGH THE LIGHT I APPLIED THE BRAKES AND I WASN'T STOPPING, LUCKILY I WAS ABLE TO PULL THE EMERGENCY BRAKE WHILE PUSHING ALL I COULD WITH A SIZE 9 STEEL TOE WORK BOOT TO KEEP FROM DAMAGING ANYONE'S VEHICLE. IT WASN'T ANY DAMAGE TO THE BACK OF THE TRUCK BUT IT WAS ENOUGH TO BREAK A CHROME PIECE OFF MY GRILL. I'VE ALWAYS JUST ASSUMED IT WAS LACK OF MAINTENANCE OR DUE TO WET ROADS PLUS THE FACT THE CAR HAS OVER 225,000 MILES BUT THIS LAST INCIDENT THE ROADS WAS DRY AND BEING IN A LINE OF TRAFFIC TRYING TO TURN I WAS ONLY DOING ABOUT 10 MPH.

NHTSA #: 11290462
mediumSERVICE BRAKES
Filed: Dec 2019

I HAVE HAD NUMEROUS BRAKE PROBLEMS WITH THIS CAR..FIRST @ 23,000 MILES BACK BRAKES FROZE UP ON ME, HAD TO HAVE BOTH ROTORS & PADS REPLACED, SINCE THEN HAD PADS REPLACED AGAIN ON THE BACK. I ALSO HAD TO REPLACE THE FRONT PADS TWICE, JUST THIS MONTH WITH 46,000 MILES ON MY CAR, HAD TO REPLACE BOTH FRONT ROTORS & PADS BECAUSE THEY WERE MAKING A SQUEALING NOISE ..I FEEL THE BRAKES ARE A SAFETY ISSUE, NEVER KNOW WHEN THEY ARE GOING TO STOP WORKING ESPECIALLY IF I'M DRIVING &#128663;

NHTSA #: 11290477
mediumSERVICE BRAKES
Filed: Dec 2019

REVERSING MY CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT BRAKE. LOST ALL BRAKES IN THE CAR. PRIOR TO THIS ISSUE I ALWAYS THOUGH THE VEHICLE HAD VERY LOW BRAKES. I'D HAVE TO PRESS THE BREAK VERY LOW TO THE FLOOR TO STOP. WHEN I LOST THE BRAKES I'M THE CAR I INITIALLY THOUGHT THE CAUSE WAS DUE TO BAD CALIPERS AND ROTORS. AFTER REPLACING ALL CALIPERS UNDER WARRANTY AND BLEEDING THAT WAS NOT THE ISSUE. TOWED THE CAR TO TORRINGTON FORD AND IT WAS DIAGNOSED AS NEEDING A MASTER CYLINDER FIRST WHICH MAY NOT FIX THE PROBLEM AND THEN A POSSIBLE HCU REPLACEMENT OF THE MASTER CYLINDER DOESN'T CORRECT HE BRAKE ISSUE. *LN*JB

NHTSA #: 11288463
mediumSERVICE BRAKES
Filed: Dec 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE PEDAL TRAVELED TO THE FLOORBOARD AND FELT SPONGY. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND MASTER CYLINDER, BUT THE FAILURE CONTINUED. THE MECHANIC DETERMINED THAT THE ABS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

NHTSA #: 11287544
mediumSERVICE BRAKES
Filed: Dec 2019

BRAKES FAILED AT 127,000 MILES DUE TO FAULTY ABS PUMP. BRAKES PRESSED ALL THE WAY TO FLOOR WHILE DRIVING AND AT STOPS . ERROR CODES IN PICTURE

NHTSA #: 11287019
mediumSERVICE BRAKES
Filed: Nov 2019

LOSING ALL BRAKES AFTER ABS KICKS IN. WAS TOLD IT NEEDS AN ABS CONTROL MODULE THAT HAS TO BE REPLACED BY THE DEALER.

NHTSA #: 11280330
mediumSERVICE BRAKES
Filed: Nov 2019

WHEN MY FUSION HITS A BUMP MY BRAKES PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE HARD AND TURN WHEELS MY BRAKE PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE ON WET PAVEMENT MY BRAKE PEDAL ALMOST GOES TO THE FLOOR. WHEN MY BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP MY TO GET THE CAR TO STOP. THE BRAKES GET BETTER IN A FEW DAYS AFTER ABS VALVES CLOSES. THIS HAS BEEN GOING ON FOR OVER TWO YEARS. THIS HAPPEN TODAY WHEN I WAS STOPPING BEHIND A CAR TO MAKE A TURN AND MY PEDAL WENT TO THE FLOOR AND I WAS JUST ABLE TO STOP IN TIME BEFORE I HIT THE CAR. I KNOW THE ABS MODULE NEEDS TO BE REPLACE AT A COST OF $1200 TO ME. I ALSO KNOW THIS A COMMON PROBLEM IN THE FORD FUSION THAT FORD WILL NOT FIX!

NHTSA #: 11278776
mediumSERVICE BRAKES
Filed: Oct 2019

ANTI LOCK BRAKE PUMP FAILURE. BRAKES FAILED, WENT TO FLOOR, ALMOST CRASHED CAR. NUMEROUS COMPLAINTS ONLINE, COMMON PROBLEM AND SAFETY ISSUE FORD SHOULD FIX.

NHTSA #: 11270074
mediumSERVICE BRAKES
Filed: Oct 2019

THE BREAK PEDAL GOES TO THE FLOOR. IT DOES NOT BREAK AT ALL. THIS ISSUE STARTED AFTER AN ABS EVENT. I CHANGED THE MASTER CYLINDER AND ROTORS/PADS WITH OUT LUCK. I TRIED TO BLEED THE ABS PUMP USING A SCAN TOOL AND NO CHANGES.

NHTSA #: 11269463
mediumSERVICE BRAKES
Filed: Sep 2019

MY BRAKES GOES ALL THE WAY THE FLOOR WHEN STOPPING....FROM TIME TO TIME

NHTSA #: 11256978
mediumSERVICE BRAKES
Filed: Sep 2019

COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY.CHECK BRAKE SYSTEM HE CAR HAS NO BRAKE.

NHTSA #: 11253323
mediumSERVICE BRAKES
Filed: Aug 2019

(MY DAILY PATH IS ON CITY STREETS MARKED 45 MPH. INCIDENTS GENERALLY OCCUR AT INTERSECTIONS WITH STOP LIGHTS/SIGNS; I AM CONTINUING STRAIGHT AND NOT TURNING) BRAKES DO NOT FUNCTION WHEN BRAKE PEDAL IS PRESSED WHILE DRIVING DURING WET CONDITIONS, CONDITIONS WITH A DUSTING OF SNOW OR IF VEHICLE HITS A BUMP WHILE BRAKE PEDAL IS PRESSED. INSTEAD, THE BRAKE PEDAL FALLS ALL THE WAY TO THE FLOOR AND THE VEHICLE CONTINUES FORWARD. DRIVER MUST PUMP BRAKE PEDAL NUMEROUS TIMES TO GET PEDAL TO RETURN TO NORMAL POSITION AND FOR BRAKES TO ACTIVATE. THIS HAS NOT HAPPENED UNDER NORMAL CONDITIONS. THE ABS SYSTEM DOES NOT SEEM TO ACTIVATE, AS IT DOES NOT FUNCTION WITH THE NORMAL CHATTERING MOVEMENT THAT AN ABS SYSTEM HAS. DRIVER CAN HEAR A SLIGHT HUM AND FEEL NORMAL PEDAL RESISTANCE WHEN THE BRAKE PEDAL IS INITIALLY PRESSED, THEN THE BRAKE PEDAL FALLS TO THE FLOOR AND THE VEHICLE CONTINUES FORWARD. THIS DOES NOT ALWAYS OCCUR WHEN THE PAVEMENT IS WET, AS IT IS VERY UNPREDICTABLE. THE BRAKE PADS ON THIS VEHICLE ARE SOMEWHERE AROUND A YEAR OLD. TIRES ARE ABOUT 8 MONTHS OLD AND HAVE FULL TREAD. THE VEHICLE HAS BEEN DRIVEN 159,000 MILES WITH THE FIRST INCIDENCE OF BRAKE FAILURE HAPPENING SOMEWHERE AROUND 40,000 MILES. I WAS NARROWLY MISSED BY A SEMI TRUCK DRIVER ON FRIDAY MORNING AS I SLID THROUGH A RED LIGHT, ON A WET ROADWAY, WITH MY FOOT ON THE PEDAL WHICH HAD FALLEN TO THE FLOOR. THIS IS NOT JUST A PROBLEM WITH MY VEHICLE, AS THERE ARE HUNDREDS OF PEOPLE REPORTING THE SAME ISSUE ON FORUMS ONLINE. PLEASE MAKE FORD RECALL THESE VEHICLES BEFORE SOMEONE DIES. I WILL PUT A DATE OF OCCURRENCE BELOW BUT IT ONLY SIGNIFIES THE LATEST DATE THIS HAS HAPPENED. THIS BEGAN IN NOVEMBER 2012 AND SEEMS TO BE INCREASING IN FREQUENCY. I HAVE EXPERIENCED BRAKE FAILURE THREE TIMES IN THE LAST 45 DAYS.

NHTSA #: 11242357
mediumSERVICE BRAKES
Filed: Jul 2019

I HAD A RECURRING ISSUE WHERE THE POWER BRAKES FAILED AND WE WERE FORCED TO DEPRESS THE BRAKES ALMOST TO THE FLOOR TO GET THEM TO WORK. I REPORTED THIS ISSUE A COUPLE YEARS AGO AND WAS CONTACTED BY A NHTSA EMPLOYEE. AT THAT TIME THE DEALER HAD SAID IT WAS PERMANENTLY RESOLVED, WHICH I TOLD THE NHTSA EMPLOYEE. THE EMPLOYEE TOLD ME TO CONTACT HIM IF IT HAPPENED AGAIN. IT HAPPENED AGAIN THIS EVENING. I REPLIED TO THE EMPLOYEE'S EMAIL, HOWEVER THE EMPLOYEE NO LONGER SEEMS TO WORK THERE. IT OCCURRED WHILE I WAS BACKING SLOWLY OUT OF MY DRIVEWAY, AND SHIFTING OUT OF REVERSE TO DRIVE. THE BRAKE ASSIST SERVICE LIGHT CAME ON.

NHTSA #: 11240207
mediumSERVICE BRAKES
Filed: Jul 2019

THE FIRST TIME THIS HAPPENED, I HIT A POTHOLE. THE BRAKES FELT LOOSE/SPONGY, AND I HAD TO PRESS DOWN ALL THE WAY FOR THE BRAKES TO WORK. I PUMPED THEM A FEW TIMES, AND IT SEEMED TO FIX THE PROBLEM. IT WAS RAINING A BIT THE OTHER DAY. I TURNED, AND BRAKES A LITTLE AND FELT THE ABS KICK IN. AFTER THAT, I WAS COMING TO A STOP LIGHT. I BEGAN TO BRAKE, BUT HAD TO PRESS DOWN ABOUT HALFWAY TO EVEN BEGIN BRAKING, AND ALL THE WAY TO BRAKE COMPLETELY. THIS PROBLEM HAS CONTINUED SINCE THEN, EVEN WITHOUT RAIN

NHTSA #: 11234815
mediumSERVICE BRAKES
Filed: Jul 2019

1ST INCIDENT WHILE TRYING TO MAKE A TURN I APPLIED MY BRAKES AND THE PEDAL WENT TO THE FLOOR I PUMPED THE PEDAL AND WAS ABLE TO SLOW MY VEHICLE TO MAKE THE TURN. IT HAPPENED AGAIN WHILE TRYING TO COME TO A STOP ON A SLIGHT INCLINE TO PARK AGAIN I APPLIED BRAKES AND IT WENT TO THE FLOOR I HAD TO PUMP THE BRAKES TO COME TO A STOP. SECOND INCIDENT 2 WEEKS AFTER THE 1ST WHILE APPROACHING AN INTERSECTION I APPLIED BRAKES AND THE VEHICLE CAME TO A STOP BUT INSTANTLY LOST PRESSURE AND THE PEDAL WENT TO THE FLOOR. MY VEHICLE STARTED ROLLING INTO THE INTERSECTION AND I HAD TO PUMP THE BRAKES TO BE ABLE TO AVOID HITTING ANOTHER VEHICLE. THIS SEEMS TO BE HAPPENING SPORADICALLY. IVE RESEARCHED THE PROBLEM AND IT SEEMS MULTIPLE PEOPLE HAVE HAD THE SAME SERIOUS SAFETY ISSUES WITH THE BRAKES & HAS COST OVER $1,000 TO POSSIBLY CORRECT THE SITUATION.

NHTSA #: 11231705
mediumSERVICE BRAKES
Filed: Jun 2019

UNEXPECTED INCREASE OF BRAKING DISTANCE. WHEN DOING A K TURN, I SHOULD BE ABLE TO STOP BUT THE CAR CONTINUE TO ROLLS WHEN BRAKE IS PRESSED TO THE FLOOR. THIS CAUSED ME TO ROLL INTO A CURB. THIS HAPPENS REGULARLY BUT INCONSISTENTLY. THE CAR WAS GOING LESS THEN 5 MILES AN HOUR AND TOOK MORE THEN 5 FEET TO COME TO A COMPLETE STOP WITH THE PEDAL PRESSED ALL THE WAY.

NHTSA #: 11222642
mediumSERVICE BRAKES
Filed: Jun 2019

THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HIT MY BRAKES AND THE PEDAL GOES ALL THE WAY TO THE FLOOR AND I CANNOT COME TO A COMPLETE STOP. HOWEVER, IF I PUMP MY BRAKES, MY BRAKES USUALLY WORK LIKE NORMAL BUT TYPICALLY I AM HAVING TO SLAM ON THEM WHICH IS DANGEROUS. THIS HAPPENS ANY TIME I WANT TO STOP. IT DOESN'T MATTER IF I AM ON THE FREEWAY OR CITY STREET OR EVEN TRYING TO TURN INTO MY DRIVEWAY.

NHTSA #: 11221640
mediumSERVICE BRAKES
Filed: Jun 2019

VEHICLE IN MOTION, AT 35-40MPH WITH THE BRAKE PEDAL TO THE FLOOR, THE VEHICLE WILL TAKE 6-7 CAR LENGTHS TO COME TO A FULL STOP, SLOWLY, WITH NO LOCKING OF TIRES, NO ABS. NO ERROR CODES. SHOP #1 WENT THROUGH BRAKE SYSTEM AND SAID IT SOUNDS LIKE THE HCU IS BAD. FORD DEALERSHIP IS TELLING ME THAT THE BRAKING DISTANCE, RESPONSE (PEDAL TO THE FLOOR) IS NORMAL FOR THIS CAR. AT FREEWAY SPEEDS, THE STOPPING DISTANCE IS SO LONG THERE WOULD BE NO WAY TO AVOID AN ACCIDENT. DEALERSHIP STATES SINCE NO CODES ARE SHOWING, THEY WON'T PHYSICALLY TEST OR WARRANTY THE HCU. THIS IS AN ON-GOING ISSUE WITH THE CAR THAT IS GETTING WORSE OVER TIME. THIS IS A KNOWN ISSUE, WITHOUT CODES, AND HAS RESULTED IN AN INVESTIGATION. RECOMMEND SPEEDING UP THAT INVESTIGATION.

NHTSA #: 11219292
mediumSERVICE BRAKES
Filed: Jun 2019

SHORTLY AFTER THE ABS OF THE CAR WAS ACTIVATED ON LOOSE GRAVEL, MY BRAKE PEDAL FADED AND ULTIMATELY WENT TO THE FLOOR FORCING ME TO USE THE EMERGENCY BRAKE TO STOP THE CAR TO AVOID GOING THRU AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT. PEDAL BRAKING POWER IS ALMOST NON-EXISTENT. THERE WERE NO WARNING LIGHTS, AND THE CAR REPORTS EVERYTHING IS FINE WITH THE BRAKING SYSTEM.

NHTSA #: 11218412
mediumSERVICE BRAKES
Filed: Jun 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE FAILURE OCCURRED MORE THAN ONCE. MULTIPLE MESSAGES AND UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING "SERVICE ADVANCETRAC" AND "SERVICE BRAKES". THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ANTI-LOCK BRAKE SYSTEM CONTROL MODULE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

NHTSA #: 11218077
mediumSERVICE BRAKES
Filed: May 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES LOST POWER AND THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BRAKE MODULE. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

NHTSA #: 11207816
mediumSERVICE BRAKES
Filed: Apr 2019

WHEN TRYING TO STOP VEHICLE, THE BRAKE PEDAL LOWERS TO FLOOR AND IS SLOW TO STOP THE CAR. CAR CONTINUES TO TRAVEL WITH FOOT ON THE PEDAL. ALL DIAGNOSTIC TESTS ON BRAKES AND MASTER CYLINDER ARE STATING THAT BRAKES ARE WORKING AS THEY SHOULD WITH NO PROBLEMS TO FIX BUT THE BRAKE PEDAL DOES NOT STOP THE CAR. EVERYTHING THAT COULD BE CAUSING THE PEDAL TO LOWER TO THE FLOOR AND BE SLOW TO STOP THE VEHICLE HAS BEEN CHECKED MULTIPLE TIMES. PADS ARE GOOD, ROTORS ARE GOOD, BRAKE FLUID GOOD, NO LEAKS, BRAKE LINES ARE GOOD, NO AIR IN LINES, MASTER CYLINDER IS GOOD. ACCORDING TO SOCIAL MEDIA OUTLETS AND FORD FORUMS, THERE ARE HUNDREDS OF COMPLAINTS WITH THE SAME EXACT PROBLEM WITH THE SOFT BRAKE PEDAL AND FAILURE TO STOP THE VEHICLE. SO, THE QUESTION IS...WHY HAS THERE NOT BEEN A RECALL?

NHTSA #: 11195517
mediumSERVICE BRAKES
Filed: Apr 2019

WHILE DRIVING ON DRY PAVEMENT AND TRANSITIONING TO A DIRT ROAD, THE HCU UNIT HAS MALFUNCTIONED WHILE APPLYING THE BRAKES AND CAUSED MY VEHICLE TO HAVE NO BRAKES AND THE VEHICLE FAILED TO STOP. I WAS FORCED TO USE THE EMERGENCY BRAKE TO AVOID AN ACCIDENT. THIS CAUSED THE ENTIRE BRAKING SYSTEM TO FAIL AND THE VEHICLE HAS BEEN IN THE SHOP FOR OVER 7 BUSINESS DAYS WITH NO CONCRETE REPAIR IN SITE. TO DATE THE ESTIMATED COST FOR REPAIR NOT INCLUDING THE HCU IS $1,500 JUST IN LABOR TO TRY AND FIND THE ISSUE.

NHTSA #: 11194270
mediumSERVICE BRAKES
Filed: Mar 2019

DURING MY NORMAL DAILY COMMUTE I EXPERIENCED A TERRIFYING AND UNANNOUNCED LOSS OF BREAKING POWER. I WAS SIMPLY COMING TO A STOP AT A LIGHT IN HEAVY TRAFFIC AND LOST TOTAL BREAK RESPONSE. I NARROWLY MISSED CAUSING A ACCIDENT WITH STOPPED TRAFFIC. I WAS DRIVING RESPONSIBLY IN A LIGHT DRIZZLE WHEN IT HAPPENED. I AM TOLD THE ABS MODULE SENSED LOSS OF TRACTION IN AT LEAST ONE TIRE SO IT KICKED ON. THIS ONLY MADE THE SITUATION A PANIC STOP. THE PEDAL WENT TO THE FLOOR AND BREAKING POWER WAS ONLY ABOUT 10% OF THE NORMAL FEEL. AFTER THIS EVENT THE BREAKS NEVER REGAINED THEIR POWER AND HAD TO HAVE MY CAR TOWED TO SERVICE. THE SERVICE CENTER TOLD ME THIS IS SOMEWHAT COMMON AND THEY COULD FIX THE ISSUE, $1600 LATER I HAVE A NEW ABS MODULE AND THE BREAKS WORKS BETTER BUT NOT 100% OF WHERE THEY WERE BEFORE. I HAVE HEARD OF SEVERAL OTHER PEOPLE'S STORIES SINCE THIS EVENT AND ALL ARE THE SAME ISSUE. THE EVENT WAS SUCH A UNANNOUNCED AND TERRIFYING EXPERIENCE I WILL BE SELLING THE CAR. I AM A 35, PERFECT DRIVING RECORD, DRIVE 20K MILES+ EVERY YEAR AND NEVER EXPERIENCED A SITUATION LIKE THIS WHERE I WAS HELPLESS. AND KNOWING THE MANUFACTURER KNOWS OF THE PROBLEM IS APPALLING.

NHTSA #: 11192703
mediumSERVICE BRAKES
Filed: Mar 2019

THE BRAKES ON THIS CAR GO ALMOST ALL THE WAY TO FLOOR BEFORE THEY ENGAGE. I HAVE BLED THE BRAKES, REPLACED PADS AND ROTORS AND NONE OF THESE ACTIONS RESULTED IN IMPROVED PERFORMANCE. I HAVE READ NUMEROUS POSTS THAT THE ABS PUMP IS DEFECTIVE. I AM TROUBLED BY THIS AS MY DAUGHTER DRIVES THIS CAR AND I DO NOT FEEL IT IS SAFE. THIS ISSUE OCCURS AT ANY SPEED IN ANY CONDITION I.E. DRY, WET, TURNING OR GOING STRAIGHT. THIS ALSO RESULTS IN LONGER BRAKING DISTANCES AS THE ENGAGEMENT IS NOT NORMAL. I HAVE CALLED FORD AND THEY HAVE TAKEN NO ACTION WHATSOEVER.

NHTSA #: 11187257
mediumSERVICE BRAKES
Filed: Mar 2019

DRIVING DURING A SNOWSTORM,I WENT TO USE THE BRAKES. THE ANTI LOCK BRAKES KICKED IN AND SINCE THEN THE BRAKE PEDAL IS SPONGY SOMETIMES THE PEDAL GOES TO THE FLOOR. HAVE TO PUMP THE PEDAL. MASTER CYLINDER IS GOOD AND BRAKES HAVE BEEN BLED.

NHTSA #: 11184414
mediumSERVICE BRAKES
Filed: Feb 2019

WHILE TURNING OUT OF THE DRIVEWAY INTO THE STREET THE BRAKE PETAL PULSED AS IF THE ANTILOCK BRAKE SYSTEM WAS ACTIVATED. IMMEDIATELY AFTER THAT THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKES BEING PRESENT. PUMPING THE BRAKES RESTORED A LITTLE OF THE PEDAL PRESSURE. AFTER THAT THE BRAKES REMAINED SPONGY. WE REPLACED THE BRAKE MASTER CYLJNDER BUT WERE UNABLE TO GET ANY PRESSURE IN THE BRAKE SYSTEM EVEN AFTER BLEEDING THE BRAKE LINES. THE DEALER SAID THAT IT WAS THE ABS CONTROL MODULE. THERE SHOULD NOT BE A PART THAT CAN FAIL WHILE DRIVING THAT CAN PHYSICALLY TAKE AWAY ALL OF THE BREAK PRESSURE IN THE SYSTEM. IN RESEARCHING ON THE INTERNET I HAVE FOUND HUNDREDS OF CASES OF PEOPLE SAYING THE SAME THING HAPPENED TO THEM WITH THEIR FUSION. THE PROBLEM SEEMS TO BE THAT ONE OF THE VALVES IN THE ABS CONTROL MODULE CAN STICK IN THE OPEN POSITION CREATING A LOOP IN THE BRAKE LINE SYSTEM THAT ALLOWS THE FLUID TO CIRCULATE INSTEAD OF PRESSURIZING THE WHEEL CALIPERS.

NHTSA #: 11182021
mediumSERVICE BRAKES
CrashFiled: Feb 2019

COMING HOME FROM LATE NIGHT MOVIE WITH MY 10 YEAR OLD SON.PULKED UP TO 4 WAY INTERSECTION ACROSS FROM MY DRIVEWAY AT 10AM ANGLE WHEN I GOT MY BREAKS TO STOP AT 4WAY PEDAL WENT TO FLOOR I HAD NO BREAKS.IVE ALREADY REPLACED MULTIPLE CALIPERS BREAK PADS EVERY 2 MONTHS AND ROTORS CAUSE I'VE HAD NOTHING BUT SERIOUS ISSUES WITH THE BREAKING SYTEM.BUT I HAD TO ANGLE MY CAR AT THE WALL IN MY DRIVEWAY AND HIT TO STOP

NHTSA #: 11181738
mediumSERVICE BRAKES
Filed: Feb 2019

BRAKES FAILED. REPLACED MASTER CYLINDER, AND ABS PUMP STILL NO BRAKES. ELECTRICAL CODES KEEP COMING UP. RREPLACED PADS ALL AROUND AND ROTOR AND CALIPER. BLEED SYSTEM. WITH NO POWER TO CAR BRAKE PETAL HARD AND POWER PEDAL GOES RIGHT TO THE FLOOR. SYSTEM BARELY BLEEDS.

NHTSA #: 11181742
mediumSERVICE BRAKES
Filed: Feb 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. ON OTHER OCCASIONS, THE BRAKE PEDAL WAS SOFT AND WOULD TAKE TIME TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-1700) TO BE DIAGNOSED, BUT NO FAILURE COULD BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,232.

NHTSA #: 11176519
mediumSERVICE BRAKES
Filed: Feb 2019

MY BREAKS GO IN AND OUT, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AS I'M IN MOTION ON THE ROAD. IT'S HAPPENED IN THE HIGHWAY AND ON CITY STREETS. LUCKLY I HAD FAST REFLEX TO PUNCH THE PEDAL A COUPLE TIMES AND THAT MADE IT A TAD BIT BETTER. I HAD THE MASTER CYLINDER AND BOOSTER REPLACED, AND THE PROBLEM IS STILL ONGOING. THE MECHANIC SAID THE NEXT STEP WOULD BE THE ABS PUMP.

NHTSA #: 11174934
mediumSERVICE BRAKES
Filed: Jan 2019

BRAKES SOFT AND MUSHY AFTER ABS EVENT, NOW BRAKES DON'T FUNCTION PROPERLY. THIS APPEARS RELATED TO AN ONGOING NHTSA INVESTIGATION ON FORD FUSIONS. FOUND REPAIR COST VERY HIGH.

NHTSA #: 11171461
mediumSERVICE BRAKES
Filed: Dec 2018

I WAS DRIVING TO WORK AND IT FELT LIKE I HIT AN ICE PATCH IN THE ROAD AND ALMOST REAR ENDED ANOTHER VEHICLE. EVER SINCE THEN MY BRAKES HAVE BEEN SOFT, I HAVE DONE JUST ABOUT EVERYTHING BESIDES CHANGING MAJOR HARDWARE ON THE VEHICLE AND STILL NO CHANGE. I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE ANYMORE AND REALLY WANT A RESOLUTION TO THE ISSUE

NHTSA #: 11164078
mediumSERVICE BRAKES
Filed: Dec 2018

MY 2010 FORD FUSION'S BRAKE PEDAL SUDDENLY BEGAN GETTING SPONGY A FEW MONTHS AGO AND REMAINED LIKE THAT INDEFINITELY. THE PEDAL WOULD HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR FOR BRAKING PRESSURE TO KICK IN. I WAS DRIVING IN MY NEIGHBORHOOD ONE ONE DAY GOING ABOUT 20MPH AND THE BRAKES BECAME COMPLETELY UNRESPONSIVE AFTER MULTIPLE DEPRESSES TO SLOW FOR A SPEED BUMP. I ENDED UP STOPPING THE CAR WITH THE HAND BRAKE. THIS WAS ON NOVEMBER 28TH 2018. THE BRAKES HAVEN'T WORKED SINCE, I TOOK IT TO THE MECHANIC AND THEY REPLACED MY BRAKE MASTER CYLINDER AND BLED THE SYSTEM. THAT DID NOTHING. AFTER FURTHER ANALYSIS THEY CONCLUDED IT'S THE ABS ASSEMBLY THAT HAS FAILED - TOLD ME THERE'S NOTHING THEY CAN DO ABOUT THAT AS THE ABS MODULE CAN ONLY BE PROGRAMMED AT A FORD DEALERSHIP. I WENT IN TO GET A QUOTE, THE NEEDED ABS COMPONENTS WILL RUN ME APPROXIMATELY $1800 NOT INCLUDING LABOR COSTS. OUTRAGEOUS. I'M A COLLEGE STUDENT AND TO TOP IT ALL OF I LOST MY PART-TIME JOB I HAD DUE TO NOT HAVING A CAR TO GO TO WORK. PLEASE IS THEIR SOMETHING THAT CAN BE DONE ABOUT THIS?

NHTSA #: 11163601
mediumSERVICE BRAKES
Filed: Dec 2018

BRAKE PEDAL WAS PRESSED ALL THE WAY TO THE FLOOR BOARD OF THE CAR AND THE CAR DID NOT REACT WELL TO STOPPING AS MY DAUGHTER APPROACHED A STOP LIGHT. SCARY NONTHELESS. NORMAL BRAKING WORKED AFTER THAT ONE INCIDENT. ANYWAY WE BROUHT TO PRIVATE MECHANIC TO CHECK THINGS OUT AND HE DID NOT FIND ANYTHING WRONG WITH BRAKE LINE OR PADS. STILL SCARY TO THINK THIS MIGHT HAPPEN AGAIN.

NHTSA #: 11160920
mediumSERVICE BRAKES
Filed: Dec 2018

I HAVE A 2010 FORD FUSION SE WHERE THE ENTIRE BRAKING SYSTEM LITERALLY FAILED WHILE RUNNING MY ERRANDS. THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR WHEREBY I HAD TO USE THE EMERGENCY BRAKE TO STOP. FORTUNATELY I DID NOT HIT ANYONE OR ANYTHING. THE LOCAL FORD DEALERSHIP EVENTUALLY DIAGNOSED THE "HYDRAULIC CONTROL UNIT" HAD COMPLETELY FAILED. READING ONLINE, IT IS MY UNDERSTANDING THAT THIS HAS BECOME A NATIONAL PROBLEM REGARDING THESE PARTICULAR FORD VEHICLES AND QUITE A FEW PEOPLE UNFORTUNATELY HAVE HAD ACCIDENTS SINCE THEY COULD NOT STOP PROPERLY IN TIME. IT APPEARS THIS HAS / COULD BECOME A VERY DANGEROUS SITUATION FOR OTHERS ON THE ROAD. CARS SHOULD BE ABLE TO STOP PROPERLY AND A CAR WHOSE ENTIRE BRAKING SYSTEM FAILS WITHOUT NOTICE COULD SERIOUSLY HURT / PERHAPS KILL SOMEONE. WE WOULD GREATLY APPRECIATE IT IF A NATIONAL RECALL WAS ORDERED BY THE NHTSA. THANK YOU FOR YOUR TIME AND ASSISTANCE.

NHTSA #: 11160930
mediumSERVICE BRAKES
Filed: Dec 2018

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED AND THE BRAKES NEEDED TO BE BLED. THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.

NHTSA #: 11160511
mediumSERVICE BRAKES
Filed: Dec 2018

THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. BROUGHT THE CAR TO THE LOCAL FOR DEALER AND THEY DIAGNOSED THE PROBLEM AS BRAKE PADS AND ROTORS, OBVIOUSLY PADS AD ROTORS HAVE NOTHING TO DO WITH THE BRAKE PEDAL GOING TO THE FLOOR WHILE BRAKING. I DID RESEARCH AND TESTING ON THE CAR AND FOUND THE CAUSE OF THE ISSUE. THE CAUSE IS A FAILED ABS PUMP. APPARENTLY THIS IS A WELL KNOWN FAILURE IN FORD FUSIONS AND CAN AND DOES CAUSE COMPLETE LOSS OF BRAKING LEADING TO ACCIDENTS. THE ABS SYSTEM THAT FORD DESIGNED AND INSTALLED IN THE FUSION HAS A MAJOR SAFETY DEFECT, IN THAT IF THE ABS PUMP HAS AN INTERNAL LEAK THEN WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE FLUID IS ALLOWED TO FLOW PASSED THE ABS PUMP, ALLOWING THE BRAKE PEDAL TO GO TO THE FLOOR. WHEN THE BRAKE PEDAL GOES TO THE FLOOR BAKING IS LIMITED OR NON EXISTENT. PLEASE DO AN INTERNET SEARCH AND YOU WILL SEE THAT THIS IS A COMMON OCCURRENCE THAT FORD HAS NOT ADDRESSED AND HAS NOT TRAINED IT TECHNICIANS TO IDENTIFY. MY CHILDREN DRIVE THIS CAR AND I FOUND OUT ABOUT THIS ISSUE BY DRIVING THE CAR TO THE DEALERSHIP FOR THE AIRBAG RECALL. PLEASE DO SOMETHING ABOUT THIS ISSUE

NHTSA #: 11157207
mediumSERVICE BRAKES
Filed: Dec 2018

PARKING BRAKE WILL NOT RELEASE IN COLD WEATHER. THIS HAS HAPPEN ON SEVERAL OCCASIONS. IN SOME CASES THE ONLY ALTERNATIVE WAS TO DRIVE THE CAR CAUSING BRAKE TO GET HOT.

NHTSA #: 11157005
mediumSERVICE BRAKES
Filed: Dec 2018

ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS FAILING. I HAVE READ MULTIPLE REPORTS OF OTHERS AND THIS SHOULD BE RECALLED. CAUSES BREAKS TO GET SPONGY AFTER A SMALL SLIDE ON THE ROAD. I WAS ON MY ROAD, SLID ON ICE ABOUT 3 FEET AND AFTER THAT THE BREAKS WENT SPONGY.

NHTSA #: 11157016
mediumSERVICE BRAKES
Filed: Dec 2018

TAKATA RECALL BRAKES COMPLETELY WENT OUT. NO PRESSURE IN THE PEDAL. IF IT WASN'T FOR THE EMERGENCY BRAKE I WOULD OF HIT ANOTHER VEHICLE WITH MY CHILDREN IN THE CAR. I HAVE DONE RESEARCH AND IT HAS SHOWED MULTIPLE COMPLAINTS ABOUT THIS ON GOING ISSUES WITH THE BREAKS IN THE FUSIONS AND MILAN'S.

NHTSA #: 11157091
mediumSERVICE BRAKES
Filed: Dec 2018

WHILE DRIVING NORMALLY ON ANY TYPE OF ROAD AND COMING TO A STOP WHEN BRAKES ARE APPLIED, PEDAL WILL SOFTLY GO TO THE FLOOR ALL THE WAY AND CAR WILL NOT STOP UNLESS PUMPED A FEW TIMES. THIS STARTED HAPPENING AFTER A MONTH WHEN I BOUGHT THIS CAR FROM LANG AUTOS IN LYNNWOOD, WASHINGTON. FIRST TIME IT HAPPENED WHEN I HAD TO STOP ABRUPTLY AND THERE WAS GRAVEL ON THE ROAD WHICH ENGAGED ABS. AS SOON AS ABS WAS ENGAGED BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND MY CAR HARDLY STOPPED CAUSING ME TO RUN A RED LIGHT. I WAS ALMOST ABOUT TO RUN INTO A PEDESTRIAN. THIS IS A PERMANENT ISSUE AND I HAVE HAD ROTORS BRAKE PADS CALIPERS CHECKED. I HAVE ALSO HAD THE BRAKES BLED AND TESTED FOR ANY LEAKS. IT CAME OUT NEGATIVE. MASTER CYLINDER WORKS FINE AND THERE IS NO LEAKS IN BRAKE LINE. NO LEAKS IN ANY JOINTS THAT CONNECTS TO MASTER CYLINDER AND ABS MODULE. I HAVE HAD MY CAR TESTED AND SEEMS LIKE THE ISSUE COMES FROM ABS MODULE/CONTROLLER THAT MIGHT NEED A REPLACEMENT. IT IS A VERY COSTLY PART PLUS LABOR COSTS ARE HUGE. ON TOP OF THAT I HAVE ALREADY SPENT HUNDREDS OF DOLLARS IN DIAGNOSING CAUSE AND REPLACING PARTS THAT ARE NOT RELATED TO ACTUAL COST.

NHTSA #: 11157089
mediumSERVICE BRAKES
Filed: Dec 2018

BRAKES ARE SPONGY AND GOES DOWN TO THE FLOOR. HAVE TO PUMP BRAKES HARD TO STOP CAR. HAD NEW BRAKES PUT ON AND IT DID NOT HELP THE PROBLEM. THE BRAKE PROBLEM HAVE ALL THE ISSUES DESCRIBED ON THE INTERNET POINTING TO AN ABS BRAKING PROBLEM. THIS THE FIFTH MAJOR PROBLEM I HAD WITH THIS CAR.

NHTSA #: 11155524
mediumSERVICE BRAKES
Filed: Nov 2018

I WAS DRIVING TO WORK AND I WENT TO STOP AT A RED LIGHT AND THE BRAKES FAILED. MY CAR HAS BEEN AT THE DEALERSHIP FOR A FEW DAYS AND THEY HAVE REPLACED SEVERAL PARTS BUT THEY HAVE BEEN UNABLE TO REGAIN ANY BRAKES. I HAVEN'T HAD MY VEHICLE FOR 3 WEEKS BECAUSE NO ONE CAN FIGURE OUT THE ISSUE.

NHTSA #: 11153002
mediumSERVICE BRAKES
Filed: Nov 2018

I WAS DRIVE THROUGH LINE WITH MY FOOT ON THE BRAKE AND MY BRAKE PEDAL ALL OF THE SUDDEN WHEN ALL THE WAY TO THE FLOOR. I TRIED TO 'PUMP IT' AND IT STAYED FLOPPY. I PARKED MY CAR, SET MY E-BRAKE AND TURNED IT OFF. WHEN I RESTARTED IT, IT WORKED AGAIN. ONE WEEK LATER WHILE DRIVING APPROXIMATELY 35 MPH I WENT TO STOP AS I WAS APPROACHING TRAFFIC AND MY BRAKE COMPLETELY FAILED, GOING TO THE FLOOR ONCE AGAIN. I TRIED PUMPING IT AND IT WAS COMPLETE TO RESPONSE LESS. I PULLED MY E-BRAKE AND VEERED INTO A NEARBY PARKING LOT NARROWLY AVOIDING AN ACCIDENT. A MESSAGE ACROSS THE DASH READ 'BREAK SYSTEM FAILURE'. WE TOOK IT IN THE NEXT DAY, THE MESSAGE WAS GONE, ALL VISUAL COMPUTER CHECKS WERE FINE. THE MECHANIC KEPT IT SEVERAL DAYS AND PUT OVER 30 MILES ON IT WITHOUT AN ISSUE. I'M SCARED TO DRIVE IT NOW AS I HAVE READ THAT THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS CAR.

NHTSA #: 11150412
mediumSERVICE BRAKES
Filed: Oct 2018

I AM EXPERIENCING INTERMITTENT FAILURE OF THE ABS CONTROL MODULE, ESSENTIALLY CAUSING A LOSS OF BRAKING CAPABILITY WHEN DRIVING. THIS OCCURS WITHOUT WARNING. BRAKES RETURN TO NORMAL OPERATION AFTER SHUTTING THE VEHICLE OFF, AND RESTARTING. THE ABS 'RESETS' ONLY TO OCCUR AT A LATER DATE AND TIME. THE ABS FAILS WHILE DRIVING AT NORMAL OPERATING SPEEDS. BOTH OCCURRENCES THAT I HAVE EXPERIENCED TO DATE HAVE OCCURRED IN RESIDENTIAL ZONES TRAVELING AT 25 MILES PER HOUR. THE DEALER HAS DIAGNOSED IT AS AN ABS FAILURE WITH A REPAIR COST OF 1645 DOLLARS. MY VEHICLE HAS LESS THAN 45,000 MILES AND HAS NO HISTORY OF ACCIDENTS OR MAJOR REPAIR.

NHTSA #: 11142420
mediumSERVICE BRAKES
Filed: Oct 2018

WHEN BACKING OUT OF MY GARAGE MY BRAKE PEDAL WENT TO THE FLOOR AND WAS VERY SLOW TO STOP. FORD DEALER INFORMED ME IT WAS THE ABS HYDRAULIC CONTROL MODULE. IT IS PROCESSED OF BEING REPLACED

NHTSA #: 11133537
mediumSERVICE BRAKES
Filed: Sep 2018

AFTER REPLACING FRONT AND BACK BRAKES AND MASTER CYLINDER, CONTINUE TO HAVE THE PROBLEM OF "SOFT" BRAKES. I HAVE TO PUSH ALL THE WAY DOWN TO STOP AND DOES NOT STOP ON TIME.

NHTSA #: 11132383
mediumSERVICE BRAKES
Filed: Sep 2018

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED, WHICH CAUSED DIFFICULTY STOPPING THE VEHICLE. IN ADDITION, THE SERVICE WRENCH AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE. THE VEHICLE WAS TAKEN TO LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHERE THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE WHEEL SENSOR FAILED AND THE BRAKE BOOSTER, BRAKES, AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

NHTSA #: 11128652
mediumSERVICE BRAKES
Filed: Aug 2018

MY 2010 FORD FUSION HAD ABS HYDRAULIC CONTROL UNIT FAILURE. BRAKES FAILED TO FUNCTION CORRECTLY WHEN ABS ACTIVATED DURING BRAKING ' BRAKE PEDAL WOULD GO TO FLOOR ' WITH ONLY FAINT BRAKING POSSIBLE. THIS HAPPENED THREE TIMES ' THANKFULLY THERE WASN'T AN ACCIDENT AND NO ONE WAS INJURED. I TOOK TO DEALER FOR RESOLUTION. DEALER UNABLE TO DIAGNOSE THE PROBLEM FIRST 2 TIMES. I TOOK TO DEALER THE THIRD TIME ' THEY WERE ABLE TO REPLICATE THE PROBLEM. ABS HCU WAS REPLACED. REPAIR COST WAS VERY EXPENSIVE.

NHTSA #: 11122096
mediumSERVICE BRAKES
Filed: Aug 2018

AT RANDOM WHEN I START MY CAR AND APPLY THE BRAKES TO SHIFT THE BRAKE PEDAL WILL GO TO THE FLOOR. IT WILL ALSO NOT STOP THE CAR EFFECTIVELY FOR A LONG DISTANCE, EVEN AT 20 MPH. THE CONDITION CORRECTS ITS SELF, TILL IT HAPPENS AGAIN. THE CAR WILL ALSO NOT STOP QUICKLY NO MATTER WHAT. A CAR CUT ME OFF AND THE CAR DID NOT EVEN HAVE THE BRAKING ABILITY TO START ABS BRAKING WITH THE BRAKE PEDAL PUSHED AS HARD AS I COULD. LUCKY WHAT BRAKING POWER I DID HAVE WAS STILL ENOUGH TO AVOID HITTING THE CAR THAT CUT ME OFF.

NHTSA #: 11119592
mediumSERVICE BRAKES
Filed: Aug 2018

BRAKE A FAILURE INVESTIGATION 2010 FORD FUSION SE 2.5L I4. BRAKE PEDAL WENT TO THE FLOOR WHILE DRIVING MY 2010 FOD FUSION SE MANUAL TRANSON HIGHWAY. ALERTED BY DASHBOARD THAT BRAKE FLUID WAS LOW. WHILE PUTTING NEW FLUID IN, NOTICED A LEAK IN DRIVERS SIDE WHEEL. REPAIRED A BROKEN BRAKE LINE & REPLACED CALIPER AT DRIVERS SIDE REAR. COULD NOT GET BRAKE LINES TO BLEED PROPERLY AFTER REPAIR, RESULTING IN MUSHY PEDAL WITH DECREASED BRAKING ABILITY. TOOK IT TO FORD DEALER AND RECEIVED A WORK ORDER STATING THAT IT NEEDS AN ABS HYDRAULIC CONTROL UNIT, BRAKE PADS, ROTORS, ETC... COST OF REPAIRS = $5,000 REPLACED ALL FOUR BRAKE PADS AND ROTORS AND PASSENGER REAR CALIPER, AS WELL AS BRAKE MASTER CYLINDER. ATTEMPT TO BLEED BRAKES EVEN WITH THE KEY IN IGNITION & CAR ON. NO AIR COMING OUT OF BRAKE LINE BUT, BRAKE PEDAL STILL NOT BUILDING PRESSURE AND GOING TO THE FLOOR. FOUND OUT THAT A VALVE IN HCU HAD TENDENCY TO STICK PROVIDING THIS EXACT RESULT.

NHTSA #: 11115120
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jun 2018

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. CARUSO FORD LINCOLN IN LONG BEACH, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A POSSIBLE LEAK IN THE MASTER CYLINDER OR THE BRAKE BOOSTER WAS FAULTY. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE HYDRAULIC ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

NHTSA #: 11102461
mediumSERVICE BRAKES
Filed: May 2018

PASSENGER SIDE CALIPER LOCKED UP REPLACED IT 3 DAYS LATER IT LOCKED UP AGAIN THEN THE DRIVER SIDE LOCKED UP REPLACED IT LASTED A WEEK THEN IT LOCKED UP AGAIN GOT A DEFECT REPLACEMENT 3 DAYS LATER BOTH FRONT WHEELS LOCKED UP I ALLMOST GOT HIT FROM BEHIND HAD TO FORCE DRIVE THE CAR OFF THE ROAD WITH BOTH WHEELS SMOKING SO BAD IT MELTED THE CENTER CAPS OFF THE WHEEL THE STICK ON WEIGHTS FELL OFF

NHTSA #: 11096351
mediumSERVICE BRAKES
Filed: May 2018

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE AND PUMP THE BRAKE PEDAL NUMEROUS TIMES IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

NHTSA #: 11091908
mediumSERVICE BRAKES
Filed: Apr 2018

WHEN DRIVING, PARTICULARLY IN STOP AND GO TRAFFIC, IT FEELS LIKE THE BRAKES FAIL. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THEN I HAVE TO PUMP THE BRAKE 2 OR 3 TIMES BEFORE I CAN GET THE CAR TO STOP. TWICE IT CAME REALLY CLOSE TO NOT STOPPING AT ALL. THE PADS ARE FINE, MASTER CYLINDER IS FINE AND THE BRAKE FLUID LEVEL IS FINE AS WELL. CAR HAS APPROXIMATELY 97,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 10 DAYS, WITH THE LAST FEW DAYS OCCURRING 3-4 TIMES PER DAY.

NHTSA #: 11090097
mediumSERVICE BRAKES
Filed: Apr 2018

BRAKES HAVE ON TWO OCCASIONS GOT WEAKER. WHEN PRESSING ON THE PEDAL, IT WENT ALMOST TO THE FLOOR AND WAS "MUSHY" FEELING. I'M AN ENGINEER AND DID SOME RESEARCH AND IT APPEARS TO BE IN THE ABS HYDRAULIC SYSTEM. I DID SOME TESTING AND COULD NOT GET IT TO REPEAT, INCLUDING SOME OFF ROAD DRIVING PUTTING THE CAR INTO SKIDS, ETC. NEITHER COULD MY MECHANIC FIND THE ISSUE. HE HAD HEARD OF THIS ISSUE AND SAID IT IS NEAR IMPOSSIBLE TO DIAGNOSE. WE ARE ORIGINAL OWNERS WITH 130,000 MILES. THE MECHANIC REPLACED ALL FOUR CALIPERS (NEW SHOES, ETC) AND ENSURED THEY WERE NO STICKING.THESE TWO INCIDENTS OCCURRED FOR THE FIRST TIME THIS PAST YEAR.

NHTSA #: 11089842
mediumSERVICE BRAKES
Filed: Apr 2018

BRAKES WENT TO FLOOR. TOOK IN TO FORD DEALER, SAID IT NEEDED AN ABS MODULE. HAD THEM REPLACE THAT, IT WAS ALMOST $1800.00, THEN BRAKES WENT TO FLOOR AGAIN AND THEN TOLD US IT NEEDED A NEW BOOSTER, THAT WAS ANOTHER $800.00!! BRAKES WENT TO FLOOR AGAIN, THEN TOOK BACK AND SAID CAN FIND NOTHING WRONG. CANNOT TRUST DRIVING THIS CAR! SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS. THIS IS A COMPANY CAR I HAVE HAD TO DEAL WITH AND FELT THAT THIS ISSUE NEEDED TO BE REPORTED.

NHTSA #: 11083962
mediumSERVICE BRAKES
Filed: Mar 2018

AFTER THE ABS ENGAGES DUE TO BRAKING ON A SLIPPERY OR BUMPY SURFACE THE BRAKE PEDAL WILL LOSE POWER TO BRAKE THE CAR EFFECTIVELY. THE PEDAL WILL HAVE TO BE PUSHED TO THE FLOOR AND THE CAR WILL ONLY SLIGHTLY SLOW. THIS HAS HAPPENED INTERMITTENTLY 2 OR 3 TIMES OVER THE COURSE OF A YEAR. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER 5 TO 10 MINUTES OF DRIVING AND "PUMPING" THE BRAKES. THE LOCAL FORD DEALER CLAIMS IT IS A FAULTY HYDRAULIC CONTROL UNIT. A PRIOR EVENT HAPPENED WITH THE SAME RESULT WHEN JUST BEGINNING TO DRIVE ON A FLAT, SMOOTH SURFACE.

NHTSA #: 11079015
mediumSERVICE BRAKES
Filed: Dec 2017

WHEN DRIVING BRAKES BECAME VERY WEAK ALMOST TO THE FLOOR, WE REPLACED THE BRAKES WITH STILL NO GOOD PEDAL. THEN WE REPLACED THE MASTER CYLINDER, ONCE IT WAS REPLACED IT WOULD NOT BLEED, AND STILL NO BRAKES. WE CALLED THE FORD DEALER AND WAS ADVISED THE FUSIONS WERE DIFFICULT TO BLEED ONCE MASTER CYLINDERS WERE REPLACED. WE SENT IT OUT FOR DIAGNOSTICS AT THE FORD DEALER AND WERE CHARGED $98.00. THEY CALLED AND SAID THE SYSTEM NEEDED TO BE BLEED BEFORE THEY COULD GIVE US AN EXACT ANSWER OF WHAT WAS WRONG AND THE WOULD BE AN ADDITIONAL $100. THEY CALLED A FEW DAYS LATER AND SAID IT NEEDED A MASTER CYLINDER. WE TOLD THEM WE JUST HAD REPLACED IT. THEY SAID MAYBE IT WAS A FAULTY PART, SO WE PICKED UP THE CAR EXCHANGED THE PART AND STILL HAVE THE SAME ISSUE. CALLED BACK TO THE FORD DEALER AND WAS TOLD THE ONLY OTHER THING IT COULD BE WAS THE HCU AND THAT WAS ABOUT $1600 TO CHANGE. SO 2 TOW BILLS, AND $200 LATER WE STILL HAVE NO BRAKES. AFTER EXTENSIVE RESEARCH WE HAVE SEEN THIS IS A VERY COMMON ISSUE WITH THE FORD FUSIONS AND THIS IS A VERY DANGEROUS ISSUE. FORD SHOULD ISSUE A RECALL ! LOSING BRAKES WHILE DRIVING IS DANGEROUS ! I WOULD LIKE A FORD REP TO CONTACT ME !

NHTSA #: 11057463
mediumSERVICE BRAKES
Filed: Dec 2017

I WAS BRAKING ACROSS ROUGH (EXPERIENCE 1: MARCH 2017) AND ICY (EXPERIENCE 2: DECEMBER 2017) TERRAIN WHEN MY ABS REACTED TO THE SITUATION. AFTER BOTH EXPERIENCES, MY BRAKES BECAME "SQUISHY" AND I WAS UNABLE TO GET A COMPLETE IMMEDIATE STOP. IT TOOK LONGER TO BRAKE, AND I HAD TO PUSH THE PEDAL TO THE FLOOR IN ORDER TO COME TO A COMPLETE HALT. AFTER PUTTING THE CAR INTO PARK, AND TURNING THE ENGINE OFF AND BACK ON AGAIN, THE SQUISHY BRAKES REMAINED. THE ONLY WAY TO GET A FULL COMPLETE STOP NOW IS TO PUMP THE BRAKES CONTINUOUSLY AS I AM BRAKING. IT SEEMS THAT WHEN THE ABS PUMP GOES OFF, THE OPEN VALVE GETS STUCK OPEN CAUSING THE BRAKE FLUID TO CIRCULATE THROUGH THE PUMP. PUMPING THE PEDAL HELPS, BUT DOES NOT SOLVE THE PROBLEM.

NHTSA #: 11056313
mediumSERVICE BRAKES
Filed: Dec 2017

IN MY 2010 FORD FUSION SPORT, MY BRAKES GO SOFT AND SPONGY ANY TIME THE ABS GETS ACTIVATED. AFTERWARD, I HAVE TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET ANY BRAKING. IF I PUMP THE BRAKES SEVERAL DOZEN TIMES, IT COMES BACK TO NORMAL, BUT THE MAIN PROBLEM IS WHEN IT UNEXPECTEDLY GOES SPONGY WHILE DRIVING. IT IS A COLLOSAL SAFETY ISSUE. I HAVE HAD THE DEALERSHIP ATTEMPT TO FIX THIS SEVERAL TIMES BY BLEEDING THE BRAKE LINE AND CHANGING OUT ALL OF THE BRAKE FLUID, ALL TO NO AVAIL. ON SEVERAL FORD FORUMS, IT IS ALLEGEDLY A KNOWN ISSUE WITH THE HYDRAULIC CONTROL UNIT. I AM GOING TO HAVE IT REPLACED, BUT FORD HASN'T SEEN FIT TO ISSUE A RECALL YET.

NHTSA #: 11053635
mediumSERVICE BRAKES
Filed: Nov 2017

BREAK PEDAL GOES TO FLOOR NO EFFECT UNTIL PUMPED TWICE. INTERMITTENT PROBLEM IS OCCURRING MORE OFTEN. DEALERSHIP DIDN'T DIAGNOSE CAUSE.

NHTSA #: 11048518
mediumSERVICE BRAKES
Filed: Oct 2017

FOLLOWING A BRAKING EVENT THAT ENGAGED THE ABS SYSTEM, THE BRAKES FELT SOFT OR SPONGY. AFTER DEPRESSING THE PEDAL FULLY A FEW TIMES, THE ISSUE SEEMED TO RESOLVE. ANOTHER ABS EVENT OCCURRED A FEW WEEKS AGO, AND THIS TIME DEPRESSING THE PEDAL DID NOT RESOLVE THE ISSUE. THE SOFT BRAKE FEELING HAS PERSISTED FOR WEEKS. WHEN DEPRESSING THE BRAKE PEDAL, THERE IS INITIALLY A SMALL AND BRIEF DECELERATION OF THE CAR, FOLLOWED BY AT LEAST 1 INCH OF BRAKE PEDAL TRAVEL THAT DOES NOT SEEM TO CAUSE ANY FURTHER BRAKING. FINALLY, WHEN THE PEDAL IS ALMOST FULLY DEPRESSED, THE BRAKES ENGAGE AND THE CAR DECELERATES. THE RESISTANCE FELT IN THE DURING THE TRAVEL OF THE BRAKE PEDAL SEEMS TO CHANGE AS THE CAR WARMS UP, OR AS THE OUTSIDE TEMPERATURE CHANGES. THE RESULT IS THAT BRAKES FEEL UNRELIABLE AND UNPREDICTABLE EVERY TIME THEY ENGAGE. I BELIEVE THIS TO BE ASSOCIATED WITH THE PROBLEM BEING INVESTIGATED AS A PART OF NHTSA ACTION NUMBER: PE16017.

NHTSA #: 11033102
mediumSERVICE BRAKES
Filed: Oct 2017

SPONGY BRAKES. INCONSISTENT AND INTERMITTENT BRAKING. CAR IS NOT SAFE TO DRIVE.

NHTSA #: 11032094
mediumSERVICE BRAKES
Filed: Sep 2017

ADVANCE TRACKING LIGHTS CAME ON AND BRAKES AND WAS TOLD THAT ITS A MODULE DEFECT WHICH ONLY CAN BE REPLACED BY FORD. THIS COULD LOVK UP MY BRAKES AND POSSIBLY CAUSE ACCIDENT OR DEATH.

NHTSA #: 11022065
mediumSERVICE BRAKES
Filed: Jul 2017

AFTER THE CAR ACTIVATES ABS, WHEN ABS IS DISENGAGED THE BRAKES ARE "SOFT". WHEN DEPRESSED, THEY FEEL LIKE NORMAL RESISTANCE, THEN ARE SOFT AND FINALLY STOP THE CAR AFTER FULLY DEPRESSING THE PEDAL. I HIT A SMALL WASHBOARD BUMPY STRETCH OF ROAD WHILE DEPRESSING THE BRAKE, ABS KICKED IN AND IMMEDIATELY WENT OFF. BRAKES THEN SOFT.

NHTSA #: 11010301
mediumSERVICE BRAKES
Filed: Jul 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD OF DELAND, FLORIDA) WHERE THE ABS MODULE WAS REPLACED UNDER PART NUMBER: "BE5Z*2C215*A". THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 28,000. UPDATED 08/22/17*LJ UPDATED 09/06/2017*JS

NHTSA #: 11003269
mediumSERVICE BRAKES
Filed: Jun 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS OVER A SMALL BUMP IN THE ROAD, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, PUMPED THE BRAKE PEDAL, AND RESTARTED THE VEHICLE. ONCE RESTARTED, THE BRAKE PEDAL RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO SAS TIRE AND AUTO (LOCATED AT 850 WEST BRISTOL, INDIANA, 46514), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND AN ERROR CODE COULD NOT BE FOUND. THE CONTACT HAD THE BRAKES, ROTORS, AND PADS REPAIRED BY AN INDEPENDENT MECHANIC (CHUCK'S AUTO GARAGE). THE FAILURE RECURRED TWO MORE TIMES WHILE DRIVING OVER A BUMP IN THE ROAD. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-12555603. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 08/24/17*LJ *CN

NHTSA #: 11000357
mediumSERVICE BRAKES
Filed: Jun 2017

WHEN IN MOTION AS WELL AS WHEN STOPPED, THE BRAKE PEDAL BECOMES SOFT AND I HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR TO FULLY ENGAGE BRAKES. IT IS DIFFICULT TO CONTROL DECELERATION BECAUSE THE PEDAL RESISTANCE CHANGES IN THE MIDDLE OF BRAKING, OFTEN INCREASING THE STOPPING DISTANCE. WHEN IN MOTION AND DECELERATING, THE BRAKE PEDAL RESISTANCE WILL SUDDENLY BECOME SOFTER AND THE CAR WILL STOP DECELERATING UNLESS I PRESS THE PEDAL IN FARTHER. WHEN STOPPED WITH MY FOOT ON THE PEDAL, THE BRAKES WILL BECOME SOFT AND THE CAR WILL BEGIN TO ROLL FORWARD UNINTENTIONALLY. I HAVE TO PRESS THE PEDAL ALL THE WAY TO THE FLOOR TO KEEP THE CAR FROM ROLLING FORWARD. THIS ISSUE WORRIES ME WHEN I AM DRIVING IN AREAS WITH MANY STOP SIGNS AND TRAFFIC LIGHTS.

NHTSA #: 11000517
mediumSERVICE BRAKES
Filed: May 2017

DRIVE MY CAR SO I WAS IN MOTION WHEN I STARTED TO LOSE MY BRAKES THEY WENT TO THE FLOOR AND I ALMOST HIT A CAR. TOOK IT TO MR TIRES TO BLEED AIR OUT OF THE BRAKE LINE GOT IT BACK FROM MR TIRES AND I WAS IN MOTION WITH MY CAR AND STARTED LOSING MY BREAKS, HAD A HARD TIME STOPPING AT A TRAFFIC LIGHT WENT THROUGH THE LIGHT A LITTLE LUCKLY THE LIGHT HAD NOT TURN YET FOR THE OTHER CARS THAT WERE STOP. TOOK IT BACK TO MR. TIRES AND THEY TRIED TO SOLVE THE PROBLEM, STILL DO NOT HAVE MY CAR THEY NEED TO ORDER THE SPECIAL PART THE ABS MODULE DO NOT KNOW HOW MUCH THIS IS GOING TO COST BECAUSE THEY ALSO HAVE TO HAVE A SPECIAL TECH COME IN AND MAKE SURE IT IS CALIBRATED RIGHT,. WHY DID FORD NOT PUT THIS ON A RECALL THERE ARE A LOT OF COMPLAINTS ABOUT THIS PART SOME ONE IS GOING TO GET HURT OR KILLED WITH THIS HAPPING TO THE FORD VEHICLES

NHTSA #: 10984264
mediumSERVICE BRAKES
Filed: Apr 2017

THE BRAKES IN MY FORD FUSION 2010 HAVE BEEN GOING LOOSE WHILE DRIVING. THE PEDAL WOULD GO ALL THE WAY TO THE BOTTOM SUDDENLY I ALMOST HAD AN ACCIDENT SEVERAL TIMES. TWO MECHANICS TOLD ME IT'S A FAULTY ABS PUMP. I PARKED MY CAR BECAUSE I'M AFRAID I WOULD KILL MYSELF IF I DRIVE IT ON THE HIGHWAY. THIS PART IS VERY EXPENSIVE TO FIX PLEASE INVESTIGATE THIS ISSUE BECAUSE IT'S OCCURRING WITH A LOT OF FUSION OWNERS.

NHTSA #: 10978550
mediumSERVICE BRAKES
Filed: Feb 2017

PARKING BRAKE FREEZES IN SNOWY WEATHER WHEN APPLIED MAKING IT IMPOSSIBLE TO RELEASE. REPORTED TO DEALER WHILE UNDER WARRANTY AND THEY SAID THEY "FIXED" IT BUT IT STILL FREEZES. ONLY WAY TO FREE IT IS TO DRIVE AND CAUSE HEAT BUILD UP FREE THE BRAKE. THIS CAUSES A SAFETY HAZARD IN SNOWY CONDITIONS BECAUSE ONLY ONE REAR WHEEL IS LOCKED DOWN WHICH WILL CAUSE THE CAR TO SKID SIDEWAYS WHILE TRYING TO GET THE BRAKE RELEASED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND NOW I JUST DON'T USE THE BRAKE WHICH CAUSES ANOTHER SAFETY ISSUE WHEN PARKING ON HILLS.

NHTSA #: 10957703
mediumSERVICE BRAKES
Filed: Feb 2017

BRAKES BECAME SPONGY AFTER ABS WERE ACTIVATED

NHTSA #: 10953921
mediumSERVICE BRAKES
Filed: Jan 2017

BRAKES WENT SOFT, REPLACED THE MASTER CYLINDER THEN I DIDN'T HAVE ANY BRAKES AT ALL. TOOK IT TO MY MECHANIC AND HE THINKS THE ABS SYSTEM IS BAD, I READ A LOT OF COMMENTS ON LINE TO SEE THAT THIS IS A COMMON PROBLEM. I DID STOP ON SNOW AND THE ABS SYSTEM WORK THEN AFTER THAT THE BRAKES WENT SOFT.

NHTSA #: 10946327
mediumSERVICE BRAKES
CrashFiled: Jan 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, WHICH RESULTED IN NO BRAKE FUNCTIONALITY. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,359.

NHTSA #: 10939819
mediumSERVICE BRAKES
Filed: Jan 2017

THE BRAKE PEDAL ON MY FORD FUSION SPORT WENT SOFT ALMOST TO THE FLOOR WHEN COMING TO AN INTERSECTION IN COLD SLIPPERY CONDITIONS. THIS CONDITION HAPPENED TWICE WITHIN TWO WEEKS. I HAD THE CAR CHECKED OUT BY A FORD DEALER AND THEY FOUND NOTHING. IT HAPPENED AGAIN TWO WEEKS LATER SLOWING DOWN (40MPH) APPROACHING A SHARP CORNER. THIS TIME THE BRAKES DID NOT RECOVER. THE DEALER IS CHANGING THE HYDRAULIC CONTROL UNIT FOR THE ABS SYSTEM. THIS IS A VERY DANGEROUS CONDITION AND WARRANTS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. IT IS GOING TO COST ME $1,900 TO REPAIR AND FORD SHOULD BE PAYING FOR THIS THROUGH THE RECALL PROCESS. I DO NOT WANT ANYONE INJURED BECAUSE OF THIS FAILURE MODE.

NHTSA #: 10939792
mediumSERVICE BRAKES
Filed: Dec 2016

BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.

NHTSA #: 10938489
mediumSERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Filed: Dec 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ

NHTSA #: 10938579
mediumSERVICE BRAKES
Filed: Dec 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR OF THE VEHICLE. THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,046. UPDATED 02/15/2017*CT *TR

NHTSA #: 10938570
mediumSERVICE BRAKES
Filed: Dec 2016

THE BRAKES SEEM TO LOSE PRESSURE, SO THAT THE PEDAL HAS TO BE PUSHED ALMOST ALL THE WAY TO THE FLOOR BEFORE GRABBING. IT TAKES LONGER TO STOP THAN IT SHOULD IN THOSE INSTANCES. THIS HAS HAPPENED ON SEVERAL OCCASIONS, BUT IS NOT A CONSISTENT PROBLEM. THE FORD DEALERSHIP SAYS IT CAN FIND NO PROBLEM. IT SEEMS AS IF IT COULD LEAD TO A SERIOUS ACCIDENT IF IT OCCURRED AT THE WRONG TIME. IT OCCURS WHEN DRIVING AND TRYING TO COME TO A STOP. *TR

NHTSA #: 10938627
mediumSERVICE BRAKES
Filed: Nov 2016

THE PARKING BRAKE BUTTON HAS DETERIORATED AND BROKEN FREE FROM THE PARKING BRAKE HANDLE. THIS DEFECT PREVENTS THE PARKING BRAKE FROM ENGAGING AND RISKS UNINTENDED MOVEMENT OR ROLLING OF THE CAR.

NHTSA #: 10926342
mediumSERVICE BRAKES
Filed: Oct 2016

MY 2010 FORD FUSION HAS A FAULTY BRAKE SYSTEM. WHILE DRIVING ON A HIGHWAY, THE VEHICLE'S BRAKE PEDAL SUDDENLY BECAME UNRESPONSIVE AND NEEDED TO "HIT THE FLOOR" TO GET THE VEHICLE TO STOP. THE BRAKE PEDAL FELT "SPONGY" AND DID NOT SEEM TO BE APPLYING THE TYPICAL PRESSURE AS BEFORE. THE BRAKE SYSTEM WAS INSPECTED BY A FORD DEALERSHIP AND RECOMMENDED NEW BRAKE PADS, ROTORS, AND CALIPERS(ALTHOUGH THE VEHICLE HAD BEEN PROPERLY MAINTAINED AND SERVICED). AFTER REPLACING ALL OF THE MENTIONED COMPONENTS THE ISSUE REMAINED. THE DEALERSHIP THEN SUGGESTED REPLACING THE HYDRAULIC CONTROL UNIT (HCU). THE HCU HAS BEEN IDENTIFIED IN FORUMS ONLINE AS A KNOWN PROBLEM WITH FORDS TO INCLUDE THE EDGE AND ESCAPE. THE HCU REPLACEMENT IS A COSTLY REPAIR THAT FORD SHOULD BE INVESTIGATING. ROAD SAFETY SHOULD BE THEIR PRIORITY AND BRAKE FAILURE CAN BE FATAL. *TR

NHTSA #: 10919925
mediumSERVICE BRAKES
Filed: Oct 2016

WHILE COMING TO A SLOW STOP DOWN A SMALL INCLINE, I HEARD A LOUD POP, AND THE CAR STARTED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE PEDAL HAD TO BE PRESSED AND EXCESSIVE AMOUNT TOWARDS THE FLOOR. PEDAL TRAVEL CONTINUES TO BE EXCESSIVE WITH NO BRAKE WARNING LIGHT ON, AND VEHICLE JERKS SLIGHTLY TO THE LEFT DURING THE INITIAL PORTION OF A STOP.

NHTSA #: 10915773
mediumSERVICE BRAKES
Filed: Oct 2016

THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE BECAME FAULTY AND FAILED AT ROUGHLY 43000 MILES. MY MECHANIC INFORMED ME THAT THIS IS TYPICALLY A PART THAT SHOULD NOT FAIL WITH THIS FEW MILES AND WAS SUSPICIOUS WHEN HE CALLED THE LOCAL FORD DEALER AND THEY HAD OVER 10 IN STOCK. HE INFORMED ME THAT IN HIS 20+ YEARS HE HAS NOT SEEN DEALERS HAVE THAT MANY HIGH DOLLAR PARTS IN STOCK AND ADVISED I FILE A CLAIM WITH FORD MOTOR. I DID FILE A CLAIM WITH FORD MOTOR BUT WAS ADVISED THEY WERE NOT AWARE OF ANY WIDER ISSUES WITH THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE ON MY MAKE AND MODEL YEAR. FORD MOTOR CASE NUMBERS- CAS-8423129 AND CAS-8428833 I NOTICED THAT MY MASTER BREAK CYLINDER FAILED WHEN I STARTED MY CAR ONE MORNING AND THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD MY CAR REPAIRED AT MY LOCAL FORD DEALER, COVERT FORD IN AUSTIN, TX.

NHTSA #: 10913976
mediumSERVICE BRAKES
CrashFiled: Aug 2016

IN AUG. 2010, WHILE LEAVING HOME ON OUR CANYON ROAD, AND ON A DOWNHILL INCLINE, I STOPPED WITHOUT INCIDENT TO LET A COUPLE OF CARS PASS ON A NARROW STRETCH. AFTER THEY PASSED I TAPPED THE ACCELERATOR AND SLOWLY (10-15MPH) ROLLED INTO A 90 DEGREE DOWNHILL TURN. WHEN I APPLIED THE BRAKES THERE WAS NO RESPONSE WHATSOEVER. I QUICKLY PUMPED THE STOOD ON THE BRAKE PEDAL WITH NO RESULTS. I HAD ONLY 2-3 SECONDS TO REACT AND AS I BEGAN TO GO STRAIGHT THROUGH THE TURN I JERKED THE WHEEL TO THE RIGHT AND RODE AN EARTHEN BANK UP AND OVER A BOULDER THAT STOPPED THE CAR. THE UNDERCARRIAGE WAS BADLY DAMAGED, TOTALING THE CAR. HAD I GONE STRAIGHT ANOTHER 4 FEET, I WOULD HAVE GONE OFF OF A CLIFF AND ONTO A HIGHWAY. THE CAR WAS ALWAYS PERFECTLY SERVICED AND HAD NO PROBLEMS PREVIOUSLY. FORD DID NOT RESPOND TO MY COMPLAINT.

NHTSA #: 10894136
mediumSERVICE BRAKES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE NORMALLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY HARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10881596
mediumSERVICE BRAKES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE TWICE WHILE IN A RESIDENTIAL DRIVEWAY. THE FAILURE ALSO OCCURRED WHILE DRIVING APPROXIMATELY 20 MPH AND THE BRAKE PEDAL DID NOT FULLY FUNCTION WITHOUT BEING PUMPED AND APPLYING PRESSURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS TO SCHEDULE A REPAIR APPOINTMENT WITH THE DEALER TO DETERMINE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 08/22/17*LJ *CN

NHTSA #: 10881601
mediumSERVICE BRAKES
Filed: May 2016

VEHICLE WAS STOPPED IN FRONT OF A RESIDENCE AND IN PARK WITH FOOT ON THE BRAKE PEDAL. SUDDENLY AND WITHOUT WARNING THE BRAKE PEDAL WENT TO THE FLOOR. UPON INSPECTION, THERE WAS BRAKE FLUID INSIDE THE ENGINE COMPARTMENT AND DRIPPING ON THE STREET BELOW. VEHICLE WAS DEEMED UNDRIVEABLE AND TOWED TO THE MECHANIC. PROBLEM WAS DIAGNOSED AS A BRAKE LINE FAILURE WHERE THE LINE ITSELF WAS INTACT, BUT THE RUBBER HOSE HAD COME LOOSE FROM THE CRIMPED METAL FITTING. ATTACHED PHOTO SHOW THE SECTION OF HOSE THAT HAD COME LOOSE

NHTSA #: 10863510
mediumSERVICE BRAKES
Filed: Mar 2016

NO ONE CAN FIX BRAKES.

NHTSA #: 10840064
mediumSERVICE BRAKES
Filed: Jan 2016

THE BRAKE PEDAL WENT TO THE FLOOR AND BECAME SPONGY THE BREAKS FOR THEM CHANGED AND CANNOT BELIEVE THE BRAKES AND IT APPEARS THAT THE ABS CONTROL OR UNDER THE HOOD HAS A STUCK VALVE WHICH CAUSES THE BRAKES NOT TO WORK

NHTSA #: 10822659
mediumSERVICE BRAKES
Filed: Nov 2015

WHEN APPLYING THE BRAKES AT DRIVING SPEED (30 MPH) ON A CITY STREET THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO RESISTANCE AND NO BRAKING ACTION. THE CAR WAS STOPPED USING THE EMERGENCY HAND BRAKE. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE BRAKES WORKED NORMALLY. CAR WAS TOWED TO A FORD DEALER FOR SERVICE. THE COMPUTER BRAKE CONTROL UNIT WAS REPLACED BY THE DEALER AFTER REVIEWING THE CODES. PART NUMBER IS BE5Z-2C219. COST WAS $1120. FORD MOCO SAYS THEY WILL NOT CONTRIBUTE ANYTHING TO COST REDUCTION AND THEY DON'T CONSIDER IT ENOUGH OF A SAFETY PROBLEM TO USE ANY CUSTOMER SAT PROGRAM TO HELP WITH THE COST. THEY ALSO SAY NO RECALL IS APPLICABLE. CAR MILEAGE IS 55,763. 2010 FORD FUSION HYBRID WHICH HAS ALWAYS BEEN DEALER SERVICES AT REGULAR INTERVALS.

NHTSA #: 10789062
mediumSERVICE BRAKES
Filed: Oct 2015

I OWN STATED FORD. DRIVING ON HIGHWAY REAR BRAKE FAILURE. TOWED TO REPAIR GARAGE AND REAR ROTORS AND PADS REPLACED. COST 380.00 DOLLARS. ONLY HAVE 32,000 MILES. WE WERE LUCKY WE WERE ABLE TO PULL OVER TO THE SIDE OF ROAD. THIS A SAFETY HAZARD. TODAY MY FRIEND CALLED AND HAD THE SAME PROBLEM. $360.00 REPAIRS. ROTORS AND PADS REPLACE. BOTH INCIDENT ON MAJOR HIGHWAYS..HAVE REPAIR BILL AND OLD PARTS. DON'T HAVE KNOWLEDGE TO SEND INFO AS REQUESTED.. I AM 90 YRS OLD. THANK YOU. *TR

NHTSA #: 10781393
mediumSERVICE BRAKES
Filed: Sep 2015

CAR BRAKES ARE SQUISHY AND PEDAL IS EASILY PUSHED TO FLOOR WHEN BRAKING AT HIGH SPEED OR IN PANIC STOP. FEELS LIKE THE BRAKE BOOSTER IS NOT OPERATING PROPERLY. TOOK TO FORD AND THEY ADVISED IT WAS OPERATING PROPERLY. STILL DOES NOT FEEL RIGHT AND TAKES TOO LONG TO STOP.

NHTSA #: 10763377
mediumSERVICE BRAKES
CrashFiled: Feb 2015

AS HAS BEEN DOCUMENTED DOZENS OF TIMES ON SEVERAL WEBSITES, I TOO, LIKE OTHERS, EXPERIENCED TOTAL BRAKE FAILURE BY MY 2010 FORD FUSION. LIKE OTHER DOCUMENTED COMPLAINTS, I TOO FOUND THAT, IN A SITUATION WHERE SUDDEN BRAKING IS REQUIRED, I EXPERIENCED TOTAL BRAKE FAILURE. NORMAL BRAKING ON ROADS AND STREETS HAS NOT RESULTED IN BRAKE FAILURE FOR ME; HOWEVER, IN THE ONE SITUATION WHERE SUDDEN BRAKING WAS REQUIRED, MY 2010 FORD FUSION -- FULLY SERVICED SOLELY AND REGULARLY (EACH ~5000 MILES) BY FORD SERVICE TECHNICIANS SINCE ITS PURCHASE NEW IN 2009, NOW AT 81,000 MILES -- I EXPERIENCED: 1) NO BRAKING, 2) NO SLOWING DOWN, 3) NO FRONT-END-OF-THE-VEHICLE-DIVING-DOWN WHEN BRAKES WERE APPLIED (INERTIA), 4) NO SKID MARKS ON THE DRY PAVEMENT -- JUST UTTER AND COMPLETE FAILURE BY THE BRAKING SYSTEM IN MY 2010 FORD FUSION AS I DROVE AROUND A BUILDING (15-20 MPH) AND SUDDENLY SAW, BRAKED, & HIT A STATIONARY PICK-UP TRUCK ON THE ROAD. AT THE SCENE OF THE CRASH, UPON ATTACHING THE 2010 FORD FUSION WITH CHAINS, THE TOW TRUCK DRIVER MENTIONED THAT HE SAW BRAKE FAILURE. FOLLOWING THE CRASH, I HAD A MECHANIC GO WITH ME TO THE SALVAGE YARD WHERE MY AUTO INSURANCE COMPANY HAD THE 2010 FORD FUSION TOWED; THE MECHANIC DID A 15-20 MINUTE INSPECTION, WITH A SALVAGE YARD EMPLOYEE WATCHING, WHICH INDICATED THAT, YES, INDEED, THE BRAKES HAD FAILED BEFORE THERE WAS THE COLLISION (THE AREA OF COLLISION ON THE FRONT RIGHT DESTROYED THE ABS AREA). WHILE THERE DID NOT APPEAR TO BE ANY DEFICIENCIES IN THE BRAKE LINES, WHICH WERE CHECKED REGULARLY BY THE FORD SERVICE TECHNICIANS, THERE WAS FAILURE INVOLVING THE MASTER BRAKE CYLINDER AT THE TIME OF SUDDEN BRAKING. RATHER THAN BEING DRY OR DUSTY, THE MBC WAS COVERED COMPLETELY IN GOO. NOT A SIGN OF SAFETY OR PROPERLY-WORKING PARTS. DESPITE THESE TRUTHS, MY INSURANCE COMPANY TELLS ME I HAVE TO PAY, SINCE THERE HAS BEEN NO RECALL ISSUED. WHY NOT YET??? *TR

NHTSA #: 10681292
mediumSERVICE BRAKES
Filed: Jan 2015

I PARK ON AN INCLINE SO I NORMALLY SET MY PARKING BRAKE FOR SAFETY REASONS. NOVEMBER 2014, TEMPERATURES HAD DIPPED BELOW FREEZING AND I WENT TO RELEASE THE PARKING BRAKE TO GO TO WORK, AND I COULD TELL THAT IT DID NOT RELEASE ALL THE WAY. AS I WAS DRIVING I COULD TELL SOMETHING WAS HOLDING ME BACK BECAUSE THE CAR WOULD NOT ACCELERATE PROPERLY. MADE IT TO THE STOP LIGHT LEAVING MY NEIGHBORHOOD AND THE REAR RIGHT BRAKE SEIZED UP ENTIRELY. IT SOUNDED LIKE I WAS TRYING TO DO A BURNOUT AND IT HAD THE WORST SMELL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND A TOW TRUCK WAS CALLED. AS THEY WERE WORKING ON IT ALL THEY COULD FIND WRONG WAS THAT THE RIGHT REAR BRAKE PAD HAD WORN DOWN TO NOTHING AND WAS GRINDING ON MY ROTOR. CHANGED BRAKE PADS AND THEY SENT ME ON MY WAY AFTER DROPPING ABOUT $400 ON THE REPAIR. NOT EVEN TWO DAYS LATER THE TEMPS DIPPED BELOW FREEZING AND THE PARKING BRAKE STUCK AGAIN. FOR THE NEXT TWO MONTHS I DID NOT USE MY PARKING BRAKE AND HAD INTERMITTENT PROBLEMS ONLY WHEN THE TEMPERATURE HAD DIPPED BELOW FREEZING. AS OF TODAY JANUARY 2015, PARKING BRAKE HAS NOT BEEN USED BUT RIGHT REAR BRAKE HAS SEIZED UP, YET AGAIN, THE PAST TWO DAYS AS THE TEMPERATURE HAS BEEN BELOW FREEZING. I AM TERRIFIED TO DRIVE THIS CAR IN FEAR OF THE BRAKES COMPLETELY FAILING AND CAUSING A COLLISION. I HAVE CHILDREN AND THIS HAS BEEN A SERIOUS PROBLEM. THIS NEEDS TO BE INVESTIGATED. *TR

NHTSA #: 10670066
mediumSERVICE BRAKES,FUEL/PROPULSION SYSTEM
CrashFiled: Nov 2014

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE AND FLAP NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A CURB AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,927.

NHTSA #: 10658903
mediumSERVICE BRAKES
Filed: Oct 2014

REAR BRAKE (PASSENGER SIDE) SEIZED UP CAUSING RAPID BRAKE PAD WEAR, THIS VEHICLE HAS HAD THE REAR BRAKES REPLACED 4TIMES SINCE NEW VEHICLE PURCHASE. *TR

NHTSA #: 10644657
mediumSERVICE BRAKES
Filed: Oct 2014

BRAKE CALIPER SLIDE WILL FREEZE UP AND GRIND ON BRAKES AND ROTORS. NEW BRAKES AND PADS WERE PUT ON 1 YEAR AGO AND THE LEFT REAR CALIPER HAS COMPLETELY FROZEN UP. FROM DOING ONLINE RESEARCH THIS IS A SEVERE PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE INVESTIGATED. *TR

NHTSA #: 10644365
mediumSERVICE BRAKES
Filed: Aug 2014

THE BRAKES ON MY 2010 FORD FUSION GO TO THE FLOOR AND I NEED TO PUMP THEM CONTINUOUSLY TO GET MY CAR TO STOP. WHEN IT FIRST HAPPENED I TOOK IT TO A SHOP AND THEY SAID IT DID NOT HAVE BRAKE FLUID. I HAD MY BRAKES FLUSHED AND BRAKE FLUID ADDED. THE BRAKES WERE GOOD FOR ABOUT TWO WEEKS AND THEN THEY AGAIN WENT TO THE FLOOR. I TOOK THEM INTO A BRAKE SHOP AND THEY DID A REVERSE BLEED, CHECKED MY PADS, MY ABS SYSTEM, MY MASTER CYLINDER, FLUSHED THEM AGAIN AND DID NOT FIND ANY LEAKS OR ANY PROBLEMS. MY BRAKES WORKED FOR ABOUT TWO DAYS AND THEN IT HAPPENED AGAIN. NOW IT IS A DAILY OCCURRENCE AND I DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE M/C WHICH I HAVE BEEN TOLD IS NOT BAD. NO LEAKING BEHIND IT OR AROUND IT. I AM AT A LOSS. SOMETHING IS WRONG WITH MY BRAKES AND I HAVE READ THAT OTHER 2010 FORD FUSION OWNERS HAVE HAD THIS PROBLEM. *TR

NHTSA #: 10629520
mediumSERVICE BRAKES
CrashFiled: Aug 2014

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT CRASHED TWICE DUE TO THE FAILURE. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10620940
mediumSERVICE BRAKES
Filed: May 2014

I HAVE A 2010 FORD FUSION WITH 48,000 MILES, WHILE DRIVING IT I NOTICED IT STARTED TO MAKE A GRINDING NOISE IN THE REAR. SO I TOOK ONE OF THE TIRES OFF AND NOTICED THAT THE PADS WERE BADLY WORN SO I WENT DOWN TO THE PART STORE, GOT NEW ROTORS AND PADS. AFTER INSTALLING, I NOTICED THE ROTOR ON THE RIGHT REAR HAD A LARGE CRACK ON THE BACKSIDE OF THE ROTOR JUST UNDER WHERE THE PAD HITS THE ROTOR. IT IS ALMOST CRACKED ALL AROUND. I AM NOT AN ENGINEER, BUT TO ME, THAT IS A FACTORY DEFECT AND A SAFETY HAZARD TO ME AND MY FAMILY; THESE ROTORS WERE IN TERRIBLE SHAPE FOR 48,000 MILES. ONE GOOD POT HOLE, AND THE WHOLE TIRE AND EVERYTHING COULD HAVE CAME OFF BECAUSE OF THE CRACKED ROTOR. THERE SHOULD BE A RECALL FOR THIS, THANK YOU FOR YOUR TIME. *TR UPDATED 11/10/2014 *JS

NHTSA #: 10592148
mediumSERVICE BRAKES
Filed: Mar 2014

METAL TO METAL GRINDING REAR BRAKES AT 19967 MILES, DEALER CLAIMS RUSTY CALIPER PINS, REPLACED ROTORS, CALIPERS AND PADS FOR $283 OUT OF POCKET, NOT COVERED UNDER WARRANTY. FRONT BRAKES FINE AND WEARING NORMALLY. *TR

NHTSA #: 10573919
mediumSERVICE BRAKES
Filed: Mar 2014

BRAKE PEDAL GOES TO FLOOR, USED EMERGENCY BRAKE TO AVOID REAR END ACCIDENT, DEALER CLAIMS METAL BRAKE LINE FAILURE DUE TO CRIMP FROM FACTORY INSTALL. LOCATION OF FAULT WAS UNDER AIR CONDITIONING UNIT. DEALER ORDERED NEW LINE FROM TENNESSEE, TOOK A WEEK, RENTAL CAR $200 AND LINE REPLACEMENT $488. I SUSPECT EARLIER REAR BRAKE ISSUE WAS CAUSED BY THIS FACTORY INSTALLED CRIMP. *TR

NHTSA #: 10573926
mediumSERVICE BRAKES
Filed: Mar 2014

PARKING BRAKE HANDLE WOULD NOT RELEASE BRAKES AND WAS TOTALLY LOOSE. BRAKES WERE LOCKED UP, BUT AFTER GOING IN REVERSE IT FINALLY RELEASED. SINCE THEN IF WEATHER IS BELOW FREEZING BRAKE LEVER CANNOT BE MOVED AT ALL. IF WEATHER IS ABOVE FREEZING IT SEEMS TO WORK BUT WE ARE AFRAID TO USE IT FOR FEAR OF LOCKING UP. SOME OWNER INPUT WAS FOUND ON INTERNET SAYING THAT THE CABLE BOOTS WERE POSSIBLY WORN AND WATER GETS INTO THE MECHANISM AND PREVENTS LEVER FROM OPERATING. SEEMS TO BE A COMMON FORD FUSION PROBLEM THIS TIME OF YEAR. CONTACTED FORD AND THEY HAD NO INPUT ON PROBLEM. I WILL HAVE IT LOOKED AT BY INDEPENDENT REPAIR SHOP AS THE LOCAL DEALER SERVICE DEPT. IS A THIEF. IN MEANTIME I CANNOT USE THE PARKING BRAKE. WARRANTY IS OVER BUT I THINK FORD SHOULD ATTEND TO THIS PROBLEM AS IT IS CLEARLY A DANGEROUS DEFECT. *TR

NHTSA #: 10572739
mediumSERVICE BRAKES
Filed: Feb 2014

LR BRAKE FROZE UP DUE TO CORROSION NOT ALLOWING CALIPER TO SLIDE PROPERLY, CAUSING EXCESSIVE WEAR AND DAMAGE TO BRAKE ROTOR. *TR

NHTSA #: 10565810
mediumSERVICE BRAKES
CrashFiled: Jan 2014

I WAS IN STOP AND GO TRAFFIC AND ENCOUNTERED A HARD BRAKING SITUATION. I SLAMMED ON THE BRAKES AND MET NO RESISTANCE FROM THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO ABS ENGAGING. I NEVER EVEN GOT A SQUEAL OF THE BRAKES WORKING. I WAS AT LEAST A CAR LENGTH BACK WHEN I SLAMMED ON THE BRAKES. I ENDED UP HITTING THE CAR IN FRONT, THEY IN TURN HIT THE CAR IN FRONT OF THEM. IRONICALLY I WAS THE ONLY ONE HURT FROM THIS CRASH. I FRACTURED MY FOOT FROM HITTING THE BRAKE SO HARD. I CAN'T IMAGINE THIS IS A NORMAL BRAKE FUNCTION. I BOUGHT THIS CAR AS A CERTIFIED USED CAR WITH 4000 MILES IN NOVEMBER 2013. I HAVEN'T HAD MY FIRST SERVICE SINCE THE PURCHASE. ROAD CONDITIONS BARE,FLAT SURFACE AND DOWNHILL. WEATHER AROUND 30 DEGREES AND SOME LIGHT FOG. I WILL RETURN TO DEALER TO INSPECT BRAKES. *TR

NHTSA #: 10560508
mediumSERVICE BRAKES
Filed: Jan 2014

THE PARKING BRAKE ON MY MANUAL 2010 FORD FUSION WILL FREEZE IN PLACE IN TEMPERATURES BELOW FREEZING. WHILE THE PARKING BRAKE IS DISENGAGED AND THE INDICATOR LIGHT GOES OFF, THE PADS REMAIN IN CONTACT WITH THE REAR TIRE, CAUSING EXCESSIVE HEAT, THREAT OF FIRE, LOSS OF EMERGENCY BRAKING, OR LOSS OF CONTROL. THIS ALSO CAUSES EXCESSIVE AND PREMATURE WEAR / DAMAGE TO THE AFFECTED BRAKING SYSTEM. THIS PROBLEM IS WELL DOCUMENTED ONLINE BY FORD OWNERS IN NORTHERN CLIMATES. *TR

NHTSA #: 10559588
mediumSERVICE BRAKES
Filed: Jan 2014

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE BRAKE LINE FAILED WHEN SHE PUT HER VEHICLE IN DRIVE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE EMERGENCY BRAKE ON. THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA #: 10558795
mediumSERVICE BRAKES
Filed: Dec 2013

NOTICED A NOISE IN THE REAR END OF OUR CAR IN DECEMBER. MADE APPOINTMENT ASAP WITH DEALERSHIP WE PURCHASED CAR AT. NOISE WAS WORSE ON DRIVE TO DEALERSHIP. INFORMED REAR BRAKES WERE METAL ON METAL. HAD BRAKE PADS AND REAR ROTORS REPLACED AND THEY GROUND DOWN AND FIXED REAR SLIDES. ON 03/18/2013 BRAKES WERE GOOD WITH 22,454 MILES. LUG NUTS WERE REPLACED ON 02/28/2012 BECAUSE OF 11S23 RECALL. FEEL BECAUSE CAR WAS BUILT IN MEXICO THERE WAS A DEFECT IN THE REAR BRAKE DISC AND THEY WERE INCORRECTLY BUILT. WE APPROACHED THE FORD DEALERSHIP AND REGIONAL CUSTOMER SERVICE AND THEY TOLD IT WAS NORMAL WEAR AND TEAR. NOT ACCEPTABLE. I TOLD THEM I WOULD COMPLAIN TO YOUR AGENCY. BRAKES SHOULD LAST MUCH LONGER-VERY PREMATURE WEARING. *TR

NHTSA #: 10557105
mediumSERVICE BRAKES
Filed: Dec 2013

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED TO RESPOND. THE CONTACT STATED THAT THE BRAKE AND TRACTION CONTROL WARNING LIGHTS WERE BOTH ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TECHNICIAN ADVISED THE CONTACT THAT HE WAS UNABLE TO CONFIRM THAT THE REPAIR WOULD RECTIFY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.

NHTSA #: 10556399
mediumSERVICE BRAKES
Filed: Dec 2013

REAR BRAKE PADS WORN OUT AT 21000 MILES. MANUAL TRANSMISSION SO PARKING BRAKE MUST BE USED WHENEVER PARKED. FRONT BRAKES ALMOST NO WEAR. ALSO WE HAVE COLD WEATHER HERE. ?*TR

NHTSA #: 10554993
mediumSERVICE BRAKES
CrashFiled: Oct 2013

I WAS ATTEMPTING TO STOP IN NORMAL, FLOWING TRAFFIC WHEN MY CAR PEDAL WENT STRAIGHT TO THE FLOOR. IT RESULTED IN MY CAR CRASHING INTO ANOTHER CAR THAT WA--AT LEAST--THE LENGTH OF THREE CARS IN FRONT OF ME. THERE WAS NO RESISTANCE AT ALL WHEN I APPLIED THE BRAKES (WHILE THE CAR WAS IN A STOPPED POSITION). THE OFFICER ON THE SCENE SAID THAT HE TRIED IT AND THEY WERE FINE; HOWEVER, THE ONLY THING KEEPING THE CAR FROM ROLLING OFF THE TOW TRUCK AND INTO ANOTHER CAR WAS THE HAND BRAKE. I WANT. *TR

NHTSA #: 10547544
mediumSERVICE BRAKES
Filed: Aug 2013

THE PARKING BRAKE FREEZES IN FREEZING WEATHER. YOU CAN STILL LOWER (RELEASE) THE PARKING BRAKE HANDLE, THE WARNING LIGHT IN THE DASH WOULD GO OFF, BUT THE REAR RIGHT BRAKE STAYS ENGAGED. THIS LEAVES THE DRIVER TO BELIEVE THAT THE BRAKE HAS BEEN RELEASED WHEN IN FACT IT HASN'T. THIS HAPPENED TO ME THIS PAST WINTER. THE CAR FELT SLUGGISH AS IF IT WAS DRAGGING SOMETHING. ABOUT 10 MINUTES INTO DRIVING WE SMELLED A BURNT SMELL AND HEARD A METAL POPPING NOISE FROM THE REAR RIGHT WHEEL. WE STOPPED AT A GAS STATION TO FIND OUT WHAT WAS HAPPENING. THE RIGHT REAR BRAKE WAS BURNING HOT, THE BURNT SMELL WAS VERY STRONG, AND IT CONTINUED TO MAKE THE METAL POPPING NOISE AS IT WAS EXPANDING DUE TO THE EXCESSIVE HEAT. WE HAD THE CAR TOWED TO THE DEALER AND WAS TOLD THAT THIS PROBLEM HAS TO DO WITH THE DESIGN OF THE PARKING BRAKE CABLE. WE WERE ALSO TOLD TO NOT USE THE PARKING BRAKE IN WINTER OR IT LIKELY WOULD HAPPEN AGAIN. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS ON BECAUSE IT CAN LEAD TO THE CAR CATCHES FIRE. *TR

NHTSA #: 10537394
mediumSERVICE BRAKES
Filed: Jul 2013

I BROUGHT MY CAR IN FOR A ROUTINE INSPECTION. WITH ONLY 32,459 MILES (MOSTLY HIGHWAY) I WASN'T EXPECTING ANY PROBLEMS. MY MECHANIC FOUND THAT MY BRAKES WERE SO RUSTED THAT THE REAR ONES WERE FUSED TOGETHER WITH RUST. HE WAS AS SURPRISED BY THIS AS I WAS. I SAW THE PARTS AND HAVE USED THIS SHOP FOR YEARS. HE NEVER SAW ANYTHING LIKE IT IN A CAR WITH SUCH LOW MILEAGE. HAS TO BE A DESIGN FLAW, AND POTENTIALLY VERY DANGEROUS. SO $900.00 LATER, I STILL HAVE TO WORRY THAT THIS WILL HAPPEN AGAIN. I DOUBT I'M THE ONLY ONE WITH THIS PROBLEM. *TR

NHTSA #: 10532583
mediumSERVICE BRAKES, HYDRAULIC,TIRES
Filed: Apr 2013

I OWN A 2010 FORD FUSION AND I HAVE BEEN HAVING PROBLEMS WITH THE BRAKE PEDAL GOING DOWN TO THE FLOOR. THE BRAKES ARE SOFT, AND THE BRAKE PEDAL IS NOT OPERATING CORRECTLY. I TOOK IT TO A SHOP TO HAVE THE BRAKES CHECK TO SEE IF I NEEDED NEW BRAKE PADS OR WHAT THE ISSUE WAS. I WAS REFERRED TO THE DEALER FOR POSSIBLE FACTORY WARRANTY BRAKE CONDITION, STATING IT HAS TSB ON BRAKE BOOSTER SWITCH, BRAKE PEDAL LEVEL SWITCH PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER 3 TIMES AND THEY STATE THERE IS NOTHING WRONG WITH THE BRAKES, BUT WHEN DRIVING THE VEHICLE THE BRAKES ARE NOT OPERATING CORRECTLY. THE BRAKE PEDAL IS GOING DOWN TO THE FLOOR WHEN BRAKING IS NOT A NORMAL OPERATION, DRIVING THIS CAR IS DANGEROUS. THE BRAKES FEEL LIKE A SPONGE AND I FEAR ONE DAY THIS CAR IS NOT GOING TO STOP, AND I HAVE EXPLAINED THIS TO THE MECHANIC AT THE DEALERSHIP AS WELL AS THE MANAGER IN THE SERVICE DEPARTMENT. WELL MY FEAR ALMOST CAME TO LIGHT WHEN I HAD TO FLOOR THE BRAKES TO STOP THE CAR WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN TOLD BY THE DEALERSHIP THERE IS NOTHING THEY CAN DO BECAUSE THEIR IS NO RECALL ON THE BRAKES AND THERE IS NO SERVICE COMPLAINT FROM FORD. THE ONLY ACTION TAKEN BY THE DEALERSHIP WAS TO BLEED THE BRAKES, WHICH DID NOTHING TO SOLVE THE PROBLEM. AT THIS POINT I FEEL I HAVE NO RECOURSE BUT TO PARK THE CAR UNTIL I CAN GET ANOTHER VEHICLE, BECAUSE I AM AFRAID TO DRIVE IT. *TR

NHTSA #: 10507147
mediumSERVICE BRAKES
Filed: Jan 2013

GOT OFF THE EXPRESSWAY AND WHILE STOPPED AT LIGHT SMELLED "SOMETHING". 3 BLOCKS LATER AT MY HOUSE I FELT THE HEAT FROM THE REAR WHEELS ON MY LEGS AND REALIZED THE SMELL WAS FROM REAR BRAKES. JACKED UP BOTH REAR WHEELS AND FOUND THE WHEELS ALMOST IMMOVABLE. REAR PADS WORN DOWN TO 2-3MM! FRONT PADS STILL HAD 10MM OF PAD REMAINING ON ALL FOUR PADS! NO PROBLEM (OR USE OF) WITH PARKING BRAKE. CALIBERS HAD BEEN STICKING - DRAGGING FOR QUITE SOME TIME TO WEAR DOWN TO ALMOST NOTHING WHILE LEAVING FRONT BRAKES WITH YEARS LEFT ON THEM. CAR WAS STILL IN WARRANTY. *TR

NHTSA #: 10493201
mediumSERVICE BRAKES
Filed: Jan 2013

MY FORD FUSION WAS PARKED IN THE PARKING LOT WHILE SHOPPING. TEMPERATURE APPROXIMATELY 15 DEGREES F. BEFORE GOING INTO THE STORE, I HAD SET THE PARKING BRAKE, AS THE CAR WAS PARKED ON A SLIGHT INCLINE. UPON EXITING THE STORE AND RESTARTING THE VEHICLE, I DISENGAGED THE PARKING BRAKE. HOWEVER, THE RIGHT REAR BRAKE DID NOT DISENGAGE. INSTEAD, A LOUD GRINDING SOUND OCCURRED. THE BRAKE EVENTUALLY DISENGAGED, BUT BY THIS TIME, THE BRAKE ROTOR WAS EXTREMELY HOT. THIS HAD OCCURRED ONE TIME PREVIOUSLY, ALSO ON A COLD DAY WHEN THE PARKING BRAKE WAS SET. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP, AND THE DEALER CONFIRMED THAT THE RIGHT REAR ROTOR HAD OVERHEATED AND BEEN DAMAGED. PADS AND ROTORS WERE REPLACED. UPON PICKING THE CAR UP FROM THE DEALERSHIP, I DROVE APPROXIMATELY 3 MILES TO HOME, AND WHEN I EXITED THE CAR, THE RIGHT ROTOR WAS VERY HOT AND THE SMELL OF BURNING BRAKES WAS PRESENT IN THE GARAGE. THE LEFT ROTOR WAS COOL ENOUGH THAT I COULD PLACE A HAND ON IT FOR AN EXTENDED PERIOD OF TIME. I WAS UNABLE TO EVEN MOMENTARILY TOUCH THE RIGHT ROTOR. IN THIS PARTICULAR CASE, I HAD NOT ENGAGED THE PARKING BRAKE, AS THE VEHICLE WAS PICKED UP FROM THE DEALERSHIP AND THE PARKING BRAKE WAS NOT ENGAGED. VEHICLE HAD PREVIOUSLY HAD BRAKE PADS AND ROTORS REPLACED ONLY 13000 MILES PREVIOUSLY (38000 MILES) DUE TO EXCESSIVE REAR BRAKE PAD / ROTOR WEAR. *TR

NHTSA #: 10490946
mediumSERVICE BRAKES
Filed: Dec 2012

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DEPRESSED THE BRAKE PEDAL, WHICH ABNORMALLY TRAVELED TO THE FLOORBOARD. THE BRAKE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE FAILURE RECURRED. THE CONTACT APPLIED THE EMERGENCY BRAKES AND SHUT THE ENGINE OFF A SECOND TIME. THE CONTACT RESTARTED THE VEHICLE AND DID NOT EXPERIENCE ANY FURTHER BRAKING ISSUES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA #: 10490064
mediumSERVICE BRAKES
Filed: Dec 2012

WHEN THE WEATHER GETS BELOW FREEZING THE PARKING BRAKE FREEZES - YOU CAN RELEASE THE PARKING BRAKE WITH THE PARKING BRAKE HANDLE AND THE PARKING BRAKE WARNING LIGHT GOES OFF BUT THE PARKING BRAKE STAYS ENGAGED WITH THE DRIVER UNKNOWING THAT THE PARKING BRAKE DID NOT RELEASE. WHEN THIS HAPPENS THE DRIVER IS NOT AWARE OF THE PARKING BRAKE BEING ENGAGED UNTIL THE BRAKES GET SO HOT THAT SMOKE BEGINS TO POUR FROM THE REAR WHEELS WITH THE POSSIBILITY OF THIS CAUSING A FIRE FROM ALL THE HEAT. ALSO WHEN THE PARKING BRAKE DOES NOT RELEASE AND YOU APPLY THE BRAKES WHILE DRIVING THE VEHICLE THE BRAKES DO NOT RESPOND THE SAME AS WHEN THEY ARE APPLIED UNDER NORMAL DRIVING CONDITIONS. THIS PROBLEM HAS BEEN OCCURRING EVERY TIME THE WEATHER GETS BELOW FREEZING SINCE THE VEHICLE WAS BOUGHT NEW AND THE DEFECT HAS BEEN REPORTED TO THE LOCAL FORD SERVICE DEPARTMENT NUMEROUS TIMES WITH THEM MAKING AN EFFORT TO CORRECT THIS DEFECT BUT IT HAS NOT HELPED AND THE PROBLEM STILL EXIST. THIS VEHICLE IS IN NORTH ALABAMA WHERE THE WEATHER GETS COLD BUT NOT IN AN AREA IN THE NORTHERN STATES WHERE THE WEATHER IS MUCH COLDER. THIS PROBLEM HAPPENED AGAIN THIS MORNING AND THE LOW TEMPERATURE FOR THE NIGHT WAS 30 DEGREE F AND IT HAS NOT RAINED IN OVER A WEEK. I OWN THREE OTHER VEHICLES THAT ARE PARKED IN THE SAME AREA AS THIS VEHICLE THAT DO NOT HAVE ANY PROBLEM AS WITH THIS VEHICLE. *TR

NHTSA #: 10488675
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2012

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM *TGW THE CONSUMER STATED IN FEB 2010, FORD ISSUED A CUSTOMER SATISFACTION PROGRAM RECALL TO REPROGRAM THE BRAKE SYSTEM. UNFORTUNATELY, THE GENERAL RECALL DID NOT CORRECT THE MALFUNCTION WITH HIS PARTICULAR VEHICLE. SINCE THAT TIME, HE HAS CONTINUED TO EXPERIENCE THE PROBLEM THAT PROMPTED THE RECALL. THE MALFUNCTION OCCURRED RANDOMLY AND WITH NO WARNING. THERE WERE TIMES, WHERE THE VEHICLE HAD BEEN DRIVEN FOR MONTHS, WITH NO PROBLEM. BUT, THEN WITHOUT WARNING, THE MALFUNCTION WOULD OCCUR AGAIN. ACCORDING TO FORD, THE BRAKE SYSTEM SOFTWARE MAY UNNECESSARILY CAUSE THE REGENERATIVE BRAKE SYSTEM TO TRANSITION TO CONVENTIONAL BRAKES, IF THAT OCCURS THE RED BRAKE WARNING LAMP WILL ILLUMINATE, THE MESSAGE CHECK BRAKE SYSTEM WILL APPEAR AND A WARNING CHIME WILL SOUND. THE CONSUMER STATED WHEN THE ISSUE DID OCCUR, AT TIMES HE WAS ABLE TO STOP THE VEHICLE, TURN IT OFF AND RE-START IT; OTHER TIMES HE WOULD HAVE TO LET THE VEHICLE SIT FOR AN HOUR OR MORE.

NHTSA #: 10473484
mediumSERVICE BRAKES
Filed: Aug 2012

PUSHING HARD ON THE BRAKE PEDAL CAUSES IT TO GO BELOW THE GAS PEDAL LETTING MY FOOT PUSH BOTH THE GAS AND BRAKE PEDALS AT THE SAME TIME. *TR

NHTSA #: 10469355
mediumSERVICE BRAKES, HYDRAULIC
Filed: May 2012

EXTREME OVER HEATING OF LEFT (DRIVERS SIDE) REAR BRAKES LEADING TO PREMATURE AND UNEVEN PAD FAILURE. PADS APPEAR TO HAVE BECOME SO HOT THAT THERE IS ASH PRESENT ON THEM. *TR

NHTSA #: 10457720
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2012

MY 2010 FORD FUSION AT 33,000 MILES REQUIRED NEW REAR BRAKES AND ROTORS, BECAUSE THE BRAKES WERE GRINDING AND APPEARED UNSAFE. THIS WAS NOT COVERED BY WARRANTY BECAUSE THE CALIPERS WERE NOT FOUND TO BE DEFECTIVE. THIS APPEARS TO BE A DESIGN FLAW THAT WILL LIKELY REOCCUR IF NOT ADDRESSED BY FORD, AND COULD PUT AT RISK THE SAFETY OF MYSELF AND MY FAMILY. *TR

NHTSA #: 10452828
mediumSERVICE BRAKES, HYDRAULIC
Filed: Mar 2012

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST STARTED, THERE WAS A POPPING NOISE THAT WAS EXHIBITED BY THE BRAKE SYSTEM. THE CONTACT STATED THAT THE NOISE WOULD CEASE ONCE THE ENGINE WAS WARM. THE DEALER INSPECTED THE VEHICLE AND DISCOVERED THAT THE NOISE WAS CAUSED BY BRAKE DUST AND ADVISED THAT THE NOISE SHOULD CEASE ONCE THE VEHICLE WAS RUNNING. THE BRAKE SYSTEM WAS TESTED AND THERE WERE NO FAILURES DETECTED. THE CONTACT STATED THAT THE NOISE CONTINUED AND PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,416. UPDATED 03/27/12*LJ THE CONSUMER STATED THE POPPING OISE IS STILL PRESENT AND IS O NLY HEARD WHEN THE BRAKE IS APPLED AND THE NOISE WOULD BECOME LOUDER. UPDATED 04/09/12

NHTSA #: 10450446
mediumSERVICE BRAKES, HYDRAULIC,POWER TRAIN
Filed: Feb 2012

VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE! *KB

NHTSA #: 10446665
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jan 2012

REAR BRAKE PADS AND ROTORS RUST TOGETHER WHEN THERE IS MOISTURE IN AIR AND PARKING BRAKE IS USED. REAR BRAKE ROTORS ROTTED BADLY ON INSIDE EDGE. RIGHT ROTOR COMPLETLY FAILED BRAKE PAD DRAGING. 16 INCH ALLOY WHEELS. *TR

NHTSA #: 10445423
mediumSERVICE BRAKES, HYDRAULIC
Filed: Dec 2011

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING MORNING WHERE THE DEALER ADVISED THE CONTACT THAT THE REAR BRAKE PADS WERE SEVERELY RUSTED AND HAD DAMAGED THE ROTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,900. THE VIN WAS UNAVAILABLE.

NHTSA #: 10440987
mediumSERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHER
Filed: Sep 2011

JUST STARTING OFF FROM A TRAFFIC LIGHT THE CAR STARTED TO STALL. THE CAR WAS TOWED TO MONTROSE FORD WHERE THEY DETERMINED A PART IN THE TRANSMISSION FAILED. THE PART WAS ORDERED AND REPLACED A FEW DAYS LATER. ON THE 16TH OF SEPTEMBER WHILE DRIVING THE BRAKES FAILED. THE CAR WAS TAKEN TO GANLEY FORD ON THE 19TH OF SEPT. THEY INITIALLY DETERMINED IT WAS A TRANSMISSION PROBLEM, EXACTLY THE SAME PROBLEM THAT WAS REPAIRED IN AUGUST. ON THE 21ST OF SEPT. THE MAINTENANCE PEOPLE DROVE THE CAR WITH A COMPUTER CONNECTED TO ANALYZE WHAT WAS HAPPENING BUT FOUND NOTHING WRONG. NOW THEY SAY THE PROBLEM IS HYDRAULIC RELATED BUT WILL NEED TO KEEP THE CAR FOR AT LEAST 30 DAYS TO SOLVE THE PROBLEM. AT THIS TIME THEY HAVE NO IDEA WHAT IS REALLY WRONG. INSIDE THE CAR IS AN INTERMITTENT NOISE. IT CAN ONLY BE HEARD WHEN JUST STARTING OUT OR AT VERY SLOW SPEEDS. GANLEY FORD HAS NO IDEA WHERE THIS NOISE IS COMING FROM. *TR

NHTSA #: 10426852
mediumSERVICE BRAKES, HYDRAULIC
FireFiled: Sep 2011

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH ON A MOUNTAINOUS ROAD, THE CONTACT BEGAN TO DOWN SHIFT AND THE BRAKES WERE APPLIED NUMEROUS TIMES BEFORE COMING TO A STOP. THE BRAKES EMITTED A STRONG BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THE BRAKES RESPONDED NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10426312
mediumSERVICE BRAKES, HYDRAULIC
Filed: Jul 2011

POOR BRAKE RESPONSE ON 2010 FORD FUSION SPORT AWD. WHEN ATTEMPTING TO SLOW THE VEHICLE IN AN EMERGENCY STOPPING SITUATION, THE BRAKES DO NOT PRODUCE ENOUGH FRICTION BETWEEN THE PADS AND ROTORS, THUS DOES NOT ACTIVATE ABS UNLESS ON SLIPPERY OR SNOW SURFACE. THE BRAKES DO NOT HAVE ENOUGH FORCE TO STOP THE VEHICLE IN AN EMERGENCY. *TT

NHTSA #: 10413128
mediumSERVICE BRAKES, HYDRAULIC
Filed: Apr 2011

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN COLD OR SNOWY WEATHER, THE BRAKES WOULD EXHIBIT A GRINDING AND AN INCREASE IN STOPPING DISTANCE. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT DESIGNED FOR THE CLIMATE IN WHICH HE RESIDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS BECAUSE OF THE WEATHER CONDITIONS. THERE WERE NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 24,000.

NHTSA #: 10397306
mediumSERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2011

AFTER DRIVING ABOUT 1.5 MILES FROM HOME, MY WIFE CAME TO A SET OF LIGHTS AND STEPPED ON THE BRAKE TO STOP. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND SEVERAL DASH LIGHTS CAME ON INCLUDING THE BRAKES & ANTI-SWERVE. THE VEHICLE SLOWED TO A STOP AS SHE ENTERED THE INTERSECTION. FORTUNATELY 2 THINGS WERE IN HER FAVOR, THERE WAS NO ONE AHEAD OF HER AND THERE WAS NO CROSS TRAFFIC AT THE LIGHT. EITHER COULD HAVE RESULTED IN AN ACCIDENT. SHE DROVE THE VEHICLE BACK HOME SINCE SHE CONSIDERED THAT THE BRAKES HAD FAILED AND SHE MAY NOT BE ABLE TO STOP THE VEHICLE. SHE CALLED ME. I TOLD HER TO CALL THE DEALERSHIP. SHE LEFT THE VEHICLE RUNNING THINKING THAT PERHAPS AS IT WARMED UP IT WOULD WORK AND TESTED IT SEVERAL TIMES OVER AN HOUR'S TIME IN THE DRIVEWAY. SHE PULLED OUT THE CAR'S MANUAL TO SEE IF THERE WAS ANYTHING LISTED REGARDING THE BRAKE FAILURE. SHE READ IN ANOTHER PART OF THE MANUAL ABOUT RESETTING THE CAR'S COMPUTER BY SHUTTING OFF THE ENGINE. WHEN SHE RESTARTED THE VEHICLE, THE DASH LIGHTS WENT OUT AND BRAKES RETURNED TO NORMAL. THE DEALER SAID THEY "NEVER HEARD OF THIS PROBLEM" AND SAID THE EARLIEST THEY COULD SEE THE VEHICLE WAS 5 DAYS LATER. WE DROPPED THE VEHICLE OFF THE NIGHT BEFORE WITH A DESCRIPTION OF WHAT WAS EXPERIENCED. THE DEALER SAID THEY "COULD NOT VERIFY THE CONCERN" AND FORD DOES NOT PROVIDE ANY GUIDANCE REGARDING THE ISSUE. I WAS ABLE TO FIND QUITE OF FEW INSTANCES BY SIMPLY DOING A "GOOGLE" SEARCH INCLUDING A VIDEO BY 'CONSUMER REPORTS' WHO EXPERIENCED THE EXACT SAME PROBLEM. FORD ASSURED THEM IT WAS A 'SOFTWARE' ISSUE AND CLAIMED THAT ALL 2010 FUSION HYBRID OWNERS WOULD BE NOTIFIED TO HAVE THE SOFTWARE UPDATED. MY CAR WAS A NEWER MODEL 2010 AND APPARENTLY NOT UNDER THIS NOTIFICATION SINCE WE DID NOT RECEIVE ANYTHING FROM FORD. THE 'FORD CUSTOMER CARE' SUGGESTED TAKING THE VEHICLE TO ANOTHER DEALER FOR SERVICE WHO SAID, "THERE IS NOTHING WE CAN DO."

NHTSA #: 10388630
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2010

I WAS TRAVELING FROM CA TO NV IN MY 2010 FORD FUSION HYBRID. I DROVE TO MINDEN, NV TO GO TO A STORE AND AFTER LEAVING THE STORE I NOTICED THAT ALL OF MY BRAKING LIGHTS WERE ON THE DASHBOARD. I PULLED OVER INTO A PARKING LOT AND PROCEEDED TO TURN THE CAR ON AND OFF TO SEE IF IT WOULD RESET SOMETHING, IT DID NOT. I CONTACTED A DEALERSHIP IN CARSON CITY AND TOLD THEM THAT I WAS HAVING THE PROBLEM, THEY SAID THAT THEY COULD NOT HELP ME, I REITERATED THE PROBLEM AND SAID THAT I WAS FROM OUT OF TOWN AND THAT I NEEDED THE CAR LOOKED AT IMMEDIATELY. THEY CONCEDED TO LET ME COME IN. I DROVE IN AND THEN SAID THE CAR WOULD HAVE TO WAIT UNTIL MONDAY WHEN THEY COULD HAVE A CERTIFIED HYBRID MECHANIC LOOK AT IT. MONDAY THE MECHANIC LOOKED AT IT AND BY THAT TIME THE LIGHTS WERE OFF. THEY RAN A DIAGNOSTIC AND SAW THAT THERE WAS AN ERROR. THEY CLEARED THE ERROR AND THEN DROVE THE CAR AROUND. THEY CALLED ME TO SAY THAT THE CAR WAS READY. THEY WENT TO MOVE THE CAR FROM THE BAY AND THE LIGHTS CAME ON AGAIN. THEY FINALLY DETERMINED THAT THE CONNECTOR AT THE VAC PUMP WAS NOT PLUGGED ALL THE WAY IN AND THEY THEN RECONNECTED IT. THE CAR IS NOW WORKING FINE. *TR

NHTSA #: 10350026
mediumSERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
Filed: Mar 2010

FORD FUSION 2010 S - WHEN THE BRAKE WAS DEPRESSED THE CAR ACCELERATED UNTIL I DEPRESSED A SECOND TIME MUCH HARDER. THE CONSUMER FIRST BEGAN TO NOTICE THE VEHICLE WOULD INTERMITTENTLY NOT START IN AUGUST. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER INSISTED THERE WAS A PROBLEM AND EVENTUALLY, THEY FOUND A TECHNICAL SERVICE BULLETIN THAT ADDRESSED THE ISSUE. THE PROBLEM WAS ATTRIBUTED TO RADIO FREQUENCY INTERMITTENTLY CORRUPTING THE CRANKSHAFT POSITION SENSOR AND A NEW GROUND STRIP WAS INSTALLED. THE PROBLEM SEEMED TO BE RECTIFIED. THE WEATHER STRIPPING SURROUNDING THE REAR WINDOW WAS LOOSE, THERE WAS LOOSE METAL AROUND THE PASSENGER REAR WHEEL. *JB

NHTSA #: 10317487
mediumSERVICE BRAKES, ELECTRIC
CrashFiled: Mar 2010

MY WIFE CALLED ME AFTER SHE WAS INVOLVED IN A ACCIDENT WITH OUR 2010 FORD FUSION HYBRID. I TOLD HER TO CALL OUR INSURANCE COMPANY IN CARTHAGE NEW YORK TO REPORT TO THEM FIRST AS THERE WAS NO DAMAGE TO THE CAR THAT SHE HIT BUT SOME TO OURS. SHE GAVE THE COMPANY THE NAME AND NUMBER OF THE OTHER CAR INVOLVED TO WHICH THEY FOLLOWED UP WITH THAT THEY HAD NO DAMAGE TO THEIR CAR. SHE TOOK OUR CAR TO THE DEALER TO WHO I ASKED IF THEY HAD ANY REPORTS OF BRAKE FAILURE ON THESE CARS. AFTER BEING TOLD OF NO TROUBLE FROM FORD I WENT ONLINE AND FOUND SEVERAL ISSUES WITH THE HYBRID BRAKE SYSTEM. I TOOK THE INFO BACK TO THEM AND THEY FOUND THE RECALL ON THESE CARS. MY WIFE HAD NO BRAKES WHEN SHE TRIED TO SLOW AND HIT THE CAR TO COME TO REST. NO AIRBAGS WERE DEPLOYED AS IT WAS MOVING SLOW BUT AFTER THE ORIGINAL ESTIMATE OF $120. TO THE HIGH OF $521. AND BECAUSE OF THE AMOUNT NO CLAIM TO OUR INSURANCE COMPANY I NOW AFTER TAKING IN TO HAVE REPAIRED I HAVE A NEW ONE OF $1948. FROM THE DEALERSHIP. I CONTACTED FORD AND THEY SENT ME FORMS IF I DECIDE TO PURSUE A CLAIM AGAINST THEM. THE ROADS WERE DRY,CLEAR AND SHE HAD NO PERCEIVED BRAKING ON THIS CAR. THE CAR HAS BEEN FIXED BY THE DEALERSHIP ON THE RECALL AND I CERTAINLY WILL FILE MY CLAIM WITH FORD BUT THE HOOPS THAT THEY WANT ME TO JUMP THROUGH APPEAR TO BE UNWARRANTED AS TO THEIR BRAKE PROBLEMS THAT DON'T SEEM TO GET THE ATTENTION THAT TOYOTA IS RECEIVING ON THE SAME BRAKE SYSTEM. MY DEALER AGREES WITH US THAT WE ARE IN NO RESPONSIBLE FOR THE REPAIR BUT AT THIS TIME I AM STUCK WITH TRYING TO PURSUE LITIGATION AS THE FORM STATES TO RESOLVE WITH FORD. HELP PLEASE IF YOU CAN OR AT LEAST MAKE AWARE THAT YES FORD DOES HAVE THEIR OWN ISSUES. THE SAME BRAKE FAILURE OR AS FORD SAYS,PERCEIVED BRAKE FAILURE OCCURRED WITH A CONSUMER REPORT ENGINEER AND THAT IS WHERE I ORIGINALLY FOUND OUT TO TAKE THE INFORMATION TO MY DEALERSHIP. THANK YOU FOR ANY HELP YOU MAY BE ABLE TO PROVIDE. *TR

NHTSA #: 10316006
mediumSERVICE BRAKES, ELECTRIC
Filed: Feb 2010

I EXPERIENCED BRAKING PROBLEMS WITH MY FUSION HYBRID MULTIPLE TIMES NEARLY CRASHING INTO STOPPED CARS. THIS WAS ESPECIALLY BAD IN ROUGH CONDITIONS. THE FORD DEALER TOLD ME IT WAS MY DRIVING HABITS NOT THE VEHICLE. *TW

NHTSA #: 10307130
mediumSERVICE BRAKES, ELECTRIC
Filed: Feb 2010

2010 FORD FUSION HYBRID PURCHASED 08/07/09 IF I AM READING THE PAPERWORK CORRECTLY IT WAS MANUFACTURED IN HERMOSILLO, MEXICO 6/23/09 10/20/09 BRAKES FAILED (PEDAL GOES TO FLOOR & WARNING DASH LIGHTS LIT), SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES, NO TSB'S, NO SSM'S 10/28/09 BRAKES FAILED AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES. 10/30/09 BRAKES FAILED TWICE AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER CALLED FORD. FORD AUTHORIZED FREE RENTAL CAR AND PROVIDED A TECHNICIAN TO ASSIST DEALER. RESULT: REPLACED BRAKE BOOSTER TRAVEL SENSOR, REPROGRAMMED PCM POWER TRAIN CONTROL MODULE WITH LATER VERSION OF THE SOFTWARE, THERE IS A TECH SERVICE BULLETIN ON THIS BUT MY CAR DID NOT SHOW THE CODES THE FIRST 2 TIMES I BROUGHT IT IN. ON THE THIRD TIME THE FACTORY SHOWED THE DEALER HOW TO LOOK FOR CODES IN A DIFFERENT MANNER. 2/4/10 BRAKES ARE CONTINUING TO WORK FINE SINCE THE DEALER FIXED THEM. THIS IS NOT REALLY A COMPLAINT, BUT I SEE OTHERS ON THE INTERNET WHO ARE HAVING THIS PROBLEM AND THE DEALERS APPEAR TO BE HAVING TROUBLE LIKE MIND DID. *TR

NHTSA #: 10305554
mediumSERVICE BRAKES, ELECTRIC
Filed: Jun 2009

I BOUGHT A 2010 FORD FUSION HYBRID ON MAY 23, 2009 FROM CROWN FORD OF FAYETTEVILLE, NC. ON MAY 27, WHILE DRIVING DOWN THE ROAD, THE BREAKS SUDDENLY HIT THE FLOOR AND THERE WAS MINIMAL RESISTANCE. I EVENTUALLY BROUGHT THE CAR TO A HALT IN A PARKING LOT. IT WAS TOWED TO CROWN FORD AND THEY SAID IT WAS ONLY AIR IN THE BREAKS AND THE CAR WAS NOW SAFE FOR MY FAMILY. 4 DAYS LATER ON MAY 31ST WHILE I WAS IDLING AT A STOP LIGHT WITH MY DAUGHTER IN THE BACK SEAT, THE BREAKS WENT TO THE FLOOR/FAILED AGAIN AND I HAD TO UTILIZED THE EMERGENCY BREAK TO MANEUVER IT TO A SAFE PLACE. CROWN FORD SAID IT WAS THE WIRING THIS TIME. I DO NOT THINK FORD KNOWS WHAT IS GOING ON WITH THIS VEHICLE SINCE IT HAS THIS NEW REGENERATIVE BREAKING SYSTEM. WHAT I DO KNOW IS THAT AS SOON AS MY FUSION HYBRID WAS "FIXED" AGAIN, I DROVE IT STRAIGHT TO ANOTHER DEALERSHIP AND TRADED IT IN FOR A DIFFERENT VEHICLE. I WOULD NEVER PUT MY KIDS BACK IN THAT CAR AND AM WORRIED ABOUT OTHER FAMILIES WHO CHOOSE TO BUY THIS TYPE OF VEHICLE. *TR

NHTSA #: 10273260

Other 2010 Ford Fusion Issues