2009 Ford Fusion Wipers & Visibility Problems

ON THE MORNING OF THURSDAY NOVEMBER 21ST, 2013 I LOADED MY KIDS FOR SCHOOL AND PROCEEDED TO EXIT MY GARAGE AND TURN MY DEFROST ON WHEN NOT A MIN LATER MY REAR WINDOW POPPED AND SHATTERED. I CALLED FORD AND REPORTED THE INCIDENT AND WAS ADVISED THAT WAS NOT A SAFETY CONCERN AND THAT IT WOULD NOT BE REPAIRED. MY CHILDREN SITTING IN THE BACK SEAT COULD HAVE BEEN SERIOUSLY INJURED BY THE CLASS BUT NOT FOR THE TINT THAT HELD IT IN PLACE... *TR

2009 FORD FUSION WINDSHIELD CRACK WITH OUT BEEN HIT BY ANY FOREING OBJECT. ITS THE FIRST TIME IT HAPPEN. CRACK KEEPS GROWING AND IS GETTING UNSAFE TO DRIVE. GOING TO BRING CAR TO THE DEALER THEY WANT TO INSPECT IT. AFTER SEEN YOUR WEB SITE WITH SO MANY COMPLAINT FOR THE SAME ISSUE I THINK FORD SHOULD REPAIR ALL THIS DEFECTIVE WINDSHIELDS. *LN

TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT (NA). THE CONTACT OBSERVED THAT THE FRONT WINDSHIELD WAS CRACKED AFTER THE VEHICLE HAD BEEN PARKED FOR TWENTY FOUR HOURS. THERE WERE NO CRACKS PRIOR TO THIS DISCOVERY. THE CRACK ORIGINATED ON THE PASSENGER SIDE OF THE WINDSHIELD AND EXTENDED ACROSS TO THE CENTER OF THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE REPAIR WOULD COST $600. THE TECHNICIAN STATED THAT A ROCK MAY HAVE STRUCK THE WINDSHIELD AND CAUSED THE FAILURE ALONG WITH THE HEAT. THE DEFECT WAS VISIBLE ON THE WINDSHIELD DURING EXCESSIVE OUTDOOR TEMPERATURES. THE WINDSHIELD WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER AGAIN FOR INSPECTION AND REPAIR. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 1,300.