2014 Ford Focus Body & Structure Problems

At stop sigh,another vehicle coming down from a hill with a high speed hit and crush my car from behind.Two back passenger doors bent and the trunk hood bent as well.This is why i'm requesting a salvage title.

I noticed that KIA had a recall for emergency trunk release. I have a 2014 Ford Focus. The manual says there should be a release latch in the trunk, but there is none.

Back passenger side door won’t latch

Was told parts still backoreded. Door latches present safety hazard

My daughter opened the passenger side rear door. When she pulled it shut it would not catch. Because the door would not shut the door ajar warning is staying on. We were out so I had to drive it home and it came open. So we tied it with a rope. I'm taking it to a dealership tomorrow.

The contact owns a 2014 Ford Focus. The contact stated that all four door hinges of the vehicle were beginning to fracture. The dealer was notified of the failure and informed the contact that all four door hinges needed to be replaced. The dealer also informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 39,000. I did go to ford dealership all they say is out of warranty. I see this is a safety issue because doors could come off while driving down the road. Please help me figure this out.

Just to get it out of the way, my vehicle is currently in Italy due to my work location. The car is also US spec but was transported here. Approximately 2 months ago, my rear driver door latch gave out, this causes my door to swing wide open since it is unable to latch on and lock. After having this issue, I found out that there was a recall for this already. I then took the vehicle to the nearest Ford dealership to me. They said they would email me when the part came in since they have to order it first, about a month goes by and no email so I drive there again and they say they have the part. I am then told to make a date to get the work done, roll over a few days and I get the car there and drop it off and wait. After the long 2 hours, I am informed that they replaced the 2 front door latches, then they proceed to tell me that the recall is only for the front doors and that I would have to pay out of pocket to get the rear latches done. Confused, I show them the statement from the Ford and NHTSA website that states, "OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE ALL AFFECTED DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART. THERE WILL BE NO CHARGE FOR THIS SERVICE.". To this day, I am still being told that same information from them that it is not covered in that recall. I am now stuck and don't know what to do since I cannot get the work done any where else because of my location. I have tried using the Chat Now feature on Fords' website without any luck.

FOR SOME TIME NOW I HAVE BEEN TRYING TO GET 2 RECALLS FIXED ON MY VEHICLE : 18V735 AND 16V643. WHEN I PREVIOUSLY CALLED THE DEALERSHIP THEY DID NOT HAVE THE PARTS YET FOR THE RECALLS. JUST YESTERDAY WHILE DRIVING WITH A PASSENGER IN THE REAR SEAT OF THE CAR THE REAR DOOR CAME OPEN BY ITSELF AND NOW WILL NOT CLOSE. I CALLED THE DEALERSHIP (LOGANVILLE FORD IN MONROE GEORGIA) WHO TOLD ME 1. THAT THEY COULD NOT GET ME IN FOR THE REPAIR UNTIL NEXT WEDNESDAY (9/9) AND 2. THEY WOULD NOT PROVIDE A LOANER VEHICLE. I EXPLAINED FIRST THAT HOW WAS I SUPPOSED TO DRIVE A VEHICLE FOR A WEEK WITH A DOOR THAT WOULD NOT CLOSE? AND SECOND THIS IS MY ONLY MODE OF TRANSPORTATION, THIS IS NOT SOMETHING I DID TO MY VEHICLE , THIS IS A SAFETY DEFECT BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED AND FORD AND / OR THE DEALERSHIP NEEDED TO PROVIDE A LOANER OR A RENTAL (AT THE MANUFACTURERS EXPENSE) UNTIL THE SAFETY REPAIRS CAN BE ADDRESSED AND MADE. I FURTHER EXPLAINED THAT SAFETY RECALLS SHOULD TAKE PRECEDENCE OVER OTHER REPAIRS AS IT IS A HAZARD AND SOMEONE CAN GET HURT. BOTH FORD AND THE DEALERSHIP ARE BOTH DENYING USE OF A LOANER AND I AM YET TO HEAR BACK ABOUT A RENTAL AT THE MANUFACTURERS EXPENSE AND I DO NOT THINK IT WILL COME TO FRUITION. I AM GOING TO REITERATE, THIS IS NOT SOMETHING THAT I DID TO MY VEHICLE, THIS IS A SERIOUS SAFETY RECALL THAT NEEDS TO BE ADDRESSED. IF THE LATCHES CAN BE REPLACED ON ALL 4 DOORS AND THE FUEL TANK DEFORMATION CAN ALL BE REPAIRED IN A FEW HOURS I HAVE NO PROBLEM WAITING ON THE VEHICLE, HOWEVER WE KNOW THAT THESE REPAIRS NEVER TAKE LESS THAN ONE DAY, ALL REPORTS I READ SAY IT MAY TAKE UP TO 4. THAT SAID, FORD NEEDS TO PROVIDE EITHER A LOANER OR A RENTAL AT THEIR EXPENSE, NOT MINE. THIS IS MY LAST STOP TO GET CLOSURE IN THIS CASE, I HAVE SPOKEN TO FAR TOO MANY PEOPLE AND AM NOT GETTING ANYWHERE, MY NEXT STOP WILL BE TO THE LOCAL AND NATIONAL NEWS.

I WENT TO GET IN MY CAR WHEI GOT IN I CLOSE THE BACK RIGHT DOOR AND IT WOULDN'T CLOSE I THEN WENT TO SEE THAT IT WAS A RECALL. THE NEXT DAY I TOOK MY CAR TO FORD I WAS TOLD THAT IT WASN'T MY VI. THAT WAS IN AROUND SEPTEMBER 2019. BC LAST MONDAY I WENT TO MY APPT GOT IN MY CAR CLOSE THE DOOR AND IT WOULDN'T CLOSE SO NOW MY DRIVER SIDE WANT CLOSE AND I AM AT A LOST BECAUSE I HAVE NOTHING BUT PROBLEMS WITH THIS CAR I DON'T MISS PAYMENT I JUST WANT A RELIABLE CARN

THE REAR PASSENGER SIDE DOOR LOCK HAS MALFUNCTIONED. CAUSING DOOR NOT BEING ABLE TO RELOCK OR CLOSE. I HAVE 38292 MILES ON MY CAR THAT I'M STILL PAYING ON. I CANNOT DRIVE MY CAR UNSAFELY WITH MY TWO GRANDCHILDREN (WHO LIVE WITH ME). THE DOOR COULD OPEN AT ANYTIME.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED BEFORE THE VEHICLE SUDDENLY STALLED. THE CONTACT DISCOVERED THAT THE ENGINE MOUNTS FAILED AND CAUSED THE ENGINE TO FALL FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO YREKA MOTORS FORD (1545 S. MAIN ST, YREKA, CA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

FIRST, DRIVERS SIDE DOOR WOULD NOT LATCH SHUT. FOUND WHILE STATIONARY. THIS WAS REPAIRED. 8 WEEKS LATER, THE PASSENGER SIDE DOOR WOULD NOT LATCH. THIS WAS DISCOVERED WHILE DRIVING IN A PARKING LOT WHEN THE PANEL LIGHT CAME ON AND SAID DOOR WAS OPEN. WHEN TURNING TO PARK TO CHECK, THE DOOR SWUNG WIDE OPEN. IT WOULD NOT LATCH SHUT.

THE REAR PASSENGER SIDE DOOR LATCH DISENGAGED WITHOUT WARNING WHEN I WAS TURNING OUT OF A PARKING LOT, SWINGING THE DOOR OPEN WHILE MOVING. THE LATCH WILL NOT ENGAGE ANYMORE, AND THE DOOR IS STUCK OPEN. THERE IS A RECALL FOR THE LATCH, BUT MY VIN NUMBER IS NOT UNDER THE RECALL.

2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.

MY FORD FOCUS DRIVERS SIDE DOOR LATCH BAILED. THE DOOR LATCH WAS RECALLED AND I HAD ALL THE DOORS FIXED FROM THE RECALL. THE DOOR WOULD NOT CLOSE AND LATCH PROPERLY. I HAD TO HOLD THE DOOR SHUT TO GET BACK HOME. I WENT TO THE FORD DEALER LATER THAT DAY AND THE CUSTOMER SERVICE MANAGER SAID HE DIDN'T HAVE THE PART BUT HE WAS TRYING TO GET PERMISSION TO SEPARATE THE 4 PACK OF LATCHES AS PART OF THE RECALL. IF MY CAR WAS FIXED AS PART OF THE RECALL, WHY DID THE LATCH FAIL? THEY WERE ABLE TO SEPARATE THE FOUR PACK OF LATCHES AND FIX MY CAR, BUT I'M CONCERNED THIS COULD HAPPEN TO OTHERS, ESPECIALLY SINCE THERE IS A RECALL ON SOME PART OF THE LATCHES.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE TRUNK UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TT*JB

REAR PASSENGER DOOR DID NOT LATCH AT ALL. THIS OCCURED AFTER BEING STATIONARY AFTER PLACING GROCERIES IN THE BACK SEAT. THIS WAS THE FIRST AND ONLY OCCURRENCE SINCE OWNING THE VEHICLE. I HAS TO BUNGEE CORD THE DOOR TO THE OTHER DOOR TO BE BE ABLE TO GET HOME SAFELY.

FORD (MULTIPLE MODELS AND YEARS) DOOR LATCH RECALL. I HAD ALREADY SUBMITTED A REQUEST TO ADD OUR VEHICLE TO THE RECALL LIST. FORD STARTED A RECALL REGARDING THE LATCH ON THEIR DOORS MALFUNCTIONING, CAUSING THEM TO JUST SWING OPEN AND NOT STAY CLOSED. OUR 2014 FORD FOCUS HAD THIS PROBLEM DESPITE US TRYING TO FIX IT AND CLOSE THE PASSENGER SIDE BACK DOOR MULTIPLE TIMES. FORD REFUSED TO FIX THE PROBLEM WITHOUT CHARGING US BECAUSE OUR VIN NUMBER WAS NOT INCLUDED IN THE RECALL, BUT WE STILL HAD THE EXACT SAME PROBLEM.

BACK PASSENGER DOOR DOES NOT LATCH CLOSED. WE DISCOVERED THIS 8/19 BECAUSE WE WERE DRIVING, AND WHEN WE STOPPED THE BACK DOOR OPENED AND THEN MADE THE SOUND LIKE IT WAS GOING TO CLOSE, BUT IT NEVER DID. TRIED MULTIPLE TIMES TO CLOSE THE DOOR BUT IT NEVER LATCHED SHUT. TRIED TO TURN THE LATCH ITSELF IN THE DOOR, THAT WASN'T THE PROBLEM. 1.5 MILLION CARS MADE BY FORD, INCLUDING 2013-15 FORD FOCUSES, WERE RECALLED IN 2016 FOR THE EXACT SAME ISSUE. WE BOUGHT THIS CAR USED ABOUT 6 MONTHS AGO AND NOW THE BACK DOOR NO LONGER LATCHES. BARELY HAVE 30,000 MILES ON THE CAR. TWO DIFFERENT DEALERSHIPS STATED THAT OUR VIN NUMBER IS NOT CONSIDERED TO HAVE THIS RECALL AND REFUSED TO REPLACE THE DOOR/LATCH UNLESS WE PAY. EVEN THOUGH WE OBVIOUSLY HAVE THE EXACT PROBLEM AS DESCRIBED IN THEIR PUBLIC MEDIA STATEMENT BACK IN SEPT. 2016. SO WE SPENT $680 TO REPAIR SOMETHING THAT THE FORD DEALERSHIP SHOULD HAVE FIXED BEFORE EVEN SELLING US THE CAR. THEY, APPARENTLY, WOULD PREFER US DRIVING IN A CAR THAT'S CREATING A HAZARD TO OURSELVES AND OTHER DRIVERS THAN ACTUALLY FIX THEIR MISTAKES AND KEEP PEOPLE SAFE.

FORD REPLACED THE DOOR LATCHES UNDER RECALL 9 MONTHS AGO AND THE DRIVER DOOR LATCH HAS BROKEN, AGAIN. FORD STATES THAT WARRANTY FOR RECALL PARTS IS 12 MONTHS/12,000 MILES. I HAVE DRIVEN 14,000 SINCE THE REPAIR. THIS IS STILL AN ACTIVE RECALL AND YET THE DEALER IS CHARGING APPROXIMATELY $300.00 FOR THE REPAIR. THIS IS SO WRONG, IT'S STILL A SAFETY ISSUE AS NOW MY DRIVER DOOR WON'T STAY CLOSED.

PASSENGER DOOR WILL NOT LATCH. DOOR HAS TO BE DUCT TAPED TO KEEP CLOSED. DEALERSHIP RELEASED AN OBVIOUSLY UNSAFE VEHICLE TO THE OWNER SAYING IT HAD BEEN FIXED.

I WAS DRIVING AND THE DOOR FLEW OPEN

MY DOOR FLEW OPEN. NO ONE WAS HURT BUT WE DEFINITELY COULD HAVE BEEN KILLED EVEN. I GOOGLED IT AND FOUND OUT OTHERS PEOPLE'S CARS WERE BREAKING TO, AND THERE WAS A RECALL. I CALLED THE DEALERSHIP AND THEY SAID THAT THEY WERE OUT OF PARTS TO REPAIR IT. SO I BOUGHT THE WHOLE DOOR OFF OF EBAY AND MY HUSBAND CHANGED THE WHOLE DOOR. THEN TODAY, A POSTCARD COME SON THE MAIL FORM FORD SAYING THAT THEY WILL FIX OUR CAR. WAY TOO LATE NOW, IT BROKE MONTHS AGO.

THE RECALL ISSUED IN SEPTEMBER OF 2016 HAS NOT BEEN FIXED. I HAVE TRIED TO GET MY CAR IN 5-6 TIMES, THE LAST BEING IN JULY WHEN THE MAN AT FORD TOLD ME "OUR PARTS ARE BOOKED OUT THROUGH THE FIRST OF THE YEAR, BUT WE CAN PUT YOU ON A WAITING LIST". FORD HAS NOT MADE ENOUGH PARTS MAKING THEM READILY ACCESSIBLE TO THEIR DEALERS SO THE CONSUMERS CAN DRIVE A SAFE, RECALL FREE CAR. I AM FRUSTRATED IT HAS TAKEN SO LONG.

THE RUBBER GASKET THAT LINES THE DOORS EXPANDS AND MAKES OPENING OR CLOSING THE DOOR DIFFICULT.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE DRIVER CLOSED THE DOOR, BUT THE REAR DRIVER SIDE PASSENGER WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE DOOR. THE CONTACT STATED THAT THE DOOR DID NOT OPEN AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO ADVISED THAT THERE WAS A RECALL. THE DEALER STATED THAT THE MANUFACTURER DID NOT AUTHORIZE THE RECALL REPAIR, CITING THAT THE FIRST DEALER DESTROYED THE DOOR. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I BROUGHT THE VEHICLE IN JANUARY. IN MARCH, THE TRUNK POPPED OPEN WHILE I WAS DRIVING. IT HAS CONTINUED TO DO SO SINCE. I HAVE TAKEN THE VEHICLE TO THE DEALER AT 5 TIMES. THEY HAVE DONE 3 REPAIRS BUT THE ISSUE CONTINUES. IT SEEMS TO HAPPEN AT SPEEDS HIGHER THAN 35 MPH WHEN DRIVING FOR MORE THAN 35 MINUTES. I JUST PICKED THE VEHICLE UP FROM THE DEALER ON 1/17/17. ON 1/18/17, THE DASHBOARD INDICTED THE FRONT PASSENGER DOOR WAS OPEN WHILE I WAS DRIVING. ALL OF THESE OCCURRENCES WHILE I WAS DRIVING ON A HIGHWAY OR BACKROADS WITH LITTLE TO NO STOPPING. *TR

NHTSA RECALL NUMBER: 16V643 RECALL DATE: SEPTEMBER 2, 2016 MANUFACTURER RECALL NUMBER: 16S30 A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AND/OR BEING DRIVEN IN THE RAIN, WATER WOULD FLOOD THE CABIN. THE DEALER REPLACED THE DOOR INSULATION; HOWEVER, THE ISSUE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT CONSUMER STATED HE WAS TOLD WEATHER STRIPPING HAD FAILED AND WAS REPAIRED. UPDATED 7/9/18*JB *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK FROM THE INSIDE. THE CONTACT ALSO INDICATED THAT THE FRONT PASSENGER SIDE DOOR EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

THE FRONT DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR CAME OPEN WHILE DRIVING AND WILL NOT RETURN TO THE LATCHED POSITION.

THE DRIVERS SIDE REAR DOOR WILL NOT CLOSE. I OPENED THE DOOR YESTERDAY AND WHEN I ATTEMPTED TO CLOSE THE DOOR IT WILL NOT LATCH. THE FORD DEALERSHIP SAID THIS WILL COST APPROX. $450 TO FIX.

FOUND 2 INCHES STANDING WATER IN PASSENGER BACK SEAT ... HAS BEEN INTO DEALER OVER 8 TIMES FOR OVER 40 TOTAL DAYS AND THE CARPET REMAINS WET. NOW CAUSING MOLD. THEY SEND IT OUT TO A SPECIAL WATER REMEDIATION VENDOR AND INSIST THAT THE ISSUE IS CORRECTED BUT WHEN YOU PUT YOUR HAND UNDER THE CARPET, EVEN AFTER IT HAS NOT RAINED FOR A COUPLE WEEKS AND YOUR HAND WILL COME OUT DRIPPING WATER. WITH HOW MANY TIMES THE CARPET HAS BEEN PULLED OUT AND REPLACED IT IS NOW ALL STRETCHED OUT AND PANELS WHERE THEY HAVE GONE INTO THE DOORS AND DASH FALL OFF TRANSMISSION ISSUES WITH SHUDDERING AND LOSING POWER , DEALERSHIP REPAIRED BUT ISSUE IS STARTING AGAIN. LOSES POWER GOING UP VERY SLIGHT HILLS, WILL LUG DOWN ON THE FLAT LIKE IT HAS BEEN DROPPED INTO A LOWER GEAR. NO POWER WHEN TRYING TO ACCELERATE NAVIGATION HAS GONE OUT AND REQUIRES YET ANOTHER TRIP INTO THE SERVICE CENTER CAR CURRENTLY HAS LESS THEN 8000 MILES ON ODOMETER.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRUNK OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AND WAS TAKEN TO THE DEALER UP TO TEN TIMES BEFORE THE LATCH, SPRING, AND WIRING WAS REPLACED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500.

WE BOUGHT OUR 2014 FORD FOCUS IN MARCH 2015.NEVER AGAIN! AMONG OTHER SMALL PROBLEMS THAT COST A FORTUNE TO REPAIR WE NOW WERE DRIVING WHEN OUR REAR PASSENGER DOOR FLEW OPENED. WE TOOK IT RIGHT THEN TO THE DEALER DICK'S MACKENZIE FORD IN HILLSBORO,OREGON AND THE PRICE TO FIX THE DOOR LATCH IS $560.WE ARE LOOKING AT OTHER OPTIONS FOR THE REPAIR AND THEN SELL THE CAR AS SOON AS POSSIBLE.. WE ARE APPAULED AT THE PRICE AND BECAUSE WE HAVE 40,000 MILESIT IS OUT OF WARRANTY.

WHILE COMMUTING TO WORK ON THE HIGHWAY AND COMING TO A STOP DUE TO TRAFFIC THE VEHICLE WAS HIT FROM BEHIND AT APPX 50MPH. MY WIFE SAW THE IMMINENT IMPACT A SPLIT SECOND BEFORE IT HAPPENED & TRIED TO APPLY THE BRAKES AS HARD AS POSSIBLE SO AS NOT TO HIT THE CAR IN FRONT OF HER (APPX 20-25 FEET AWAY). NONETHELESS, THE IMPACT WAS TOO GREAT. IT TOTALLY DESTROYED THE REAR OF OUR CAR AND BLEW OUT THE BACK GLASS. IT ALSO PUSHED OUR CAR INTO THE CAR IN FRONT WHICH DAMAGED THE RIGHT FRONT, BENT THE HOOD IN THE FRONT MIDDLE SECTION, MADE THE UNDERCARRIAGE POP OUT, AND BROKE THE RADIATOR. THERE MAY HAVE BEEN ADDITIONAL FRONT END DAMAGE BUT THE HOOD WAS NOT OPENED AT THE TIME. WHAT'S WORSE, IN ALL OF THIS, THE VEHICLE'S AIR BAGS NEVER DEPLOYED! SO, MY WIFE HIT HER HEAD ON THE STEERING WHEEL TWICE. MOREOVER, THE SEAT BACK BROKE WHICH CREATED A POTENTIALLY PARALYZING AND/ OR DEADLY CONDITION DUE TO HER BODY'S MOMENTUM AS OPPOSED TO THE CAR'S MOMENTUM (I.E., SHE HAD NO BACK STABILITY)! LASTLY, HER KNEES WERE JAMMED INTO SOME PORTION OF THE DASH/ STEERING COLUMN. MY WIFE HAS SUSTAINED SOME INJURIES AND WE ARE CURRENTLY GETTING HER TREATED.

OUR CAR FORD FOCUS 2014 PURCHASED IN TRACY FORD, CA GENERATES A HORRIBLE SMELL, LOCALIZED IN THE BACK SEAT REGION. WE'VE CLEANED AND SCRUBBED THIS AREA WITH SOAP TWICE, BUT THE SMELL DOES NOT GO AWAY. THE SMELL HAS BEEN THERE FOR MANY MONTHS NOW, STARTING A FEW MONTHS AFTER WE BOUGHT THE CAR BRAND NEW. IT IS AN AWFUL STRONG CHEMICAL SMELL. WE ARE CONCERNED BECAUSE OUR TWO SMALL CHILDREN SIT BACK THERE IN THAT SECTION OF THE CAR. ALSO, NOBODY WANTS TO RIDE IN THIS CAR BECAUSE OF THE SMELL. THE LOCAL FORD REPAIR SHOP CONFIRMS THE SMELL BUT CANNOT TELL WHAT IT IS. ONE DEALER (TRACY FORD) THINKS IT IS CHEMICAL FROM PLASTIC, THE OTHER DEALER THAT MADE US PAY 150$ FOR NOT FIXING ANYTHING MUCH, DOESNT KNOW WHAT CAUSED IT AND WILL NOT PERFORM ANY WORK OTHER THAN THE BASIC CHECK BECAUSE THEY SAID IT WOULD COST THOUSANDS OF DOLLARS TO TAKE APART MORE PARTS THAN THE BASIC LOOK AROUND CHECK. WE ARE WORRIED ABOUT WHAT THIS SMELL IS, AS IN IS IT DANGEROUS OR NOT. WE ASKED FORD 800 NUMBER TO INVESTIGATE, BUT THEY SAID THE DEALER HAS TO CONFIRM THAT IS A DEFECT FOR THEM TO COVER THE COST. WHILE THE DEALER WOULD NOT PERFORM ANY FURTHER INVESTIGATION, UNLESS SOMEONE WILL PAY THE THOUSANDS OF DOLLARS. SO WE ARE STUCK WITH A CAR THAT IS TOO STINKY TO DRIVE, PAID 150$ ONLY TO BE TOLD THAT IF WE WANT THEM TO INVESTIGATE MORE, WE HAVE TO PAY THOUSANDS OF DOLLARS. THE BRAND NEW CAR IS BOTH TOO STINKY TO DRIVE, AND TOO STINKY TO SELL. IT IS BRAND NEW YET WE COULD NOT DRIVE IT. THE DEALER AND FORD ARE BOTH WASHING THEIR HANDS AND DONT WANT TO COVER THE COST. WE WANT THE MANUFACTURER AND DEALER TO INVESTIGATE FREE OF CHARGE AND TO FIX THE PROBLEM FOR US FREE OF CHARGE.

MY FORD FOCUS SHUTTERS, GRINDS EVERY TIME I GO FROM ONE GEAR TO ANOTHER GEAR. THE CAR STARTS TO SHUTTER BADLY AS I PUT IT IN REVERSE, AND JUMPS WHEN I GAVE IT GAS. I HIT ANOTHER CAR. I HAVE BEEN BACK TO THE FOOD DEALER 2X WITH THE COMPLAINTS THAT THE CAR, SHUTTERS, GRINDS LIKE IT WONT GO INTO GEAR. THEY KEEP GIVING ME THE RUN AROUND. *TR

MY CAR HAS GENERATED A HORRIBLE SMELL IN THE INTERIOR. IT STARTED OUT AS A FAINT SMELL. THEN AFTER A COUPLE WEEKS IT HAS GOTTEN SIGNIFICANTLY STRONGER. TOOK THE CAR TO THE DEALER AND THEY TOOK OUT THE ENTIRE INTERIOR AND CLEANED EVERYTHING. THE SMELL WAS THEN GONE. IT STARTED TO SMELL AGAIN ABOUT 2 MONTHS LATER. THE SAME EXACT SMELL. IT IS 20F OUTSIDE CURRENTLY NOW AND THE SMELL IS NOT NOTICEABLE UNTIL THE CAR GETS WARM OR IT SITS IN A HEATED GARAGE. THE SMELL IS HARD TO DESCRIBE. ITS A FOUL SMELL, ON THE SAME LEVEL AS A DEAD ANIMAL SMELL, BUT IT SMELLS NOTHING LIKE THAT. THE DEALER AND I HAVE CONFIRMED THAT IT IS NOT THE SMELL THAT IS COMING FROM THE AC WHEN WATER CONDENSATION COLLECTS IN THERE. THIS IS AN ENTIRELY DIFFERENT SMELL THAN THAT. IT ALMOST SMELLS LIKE SOME SORT OF CHEMICAL. IM STILL WORKING WITH THE DEALER AND FORD TO SORT OUT THIS DEAL. WHILE THEY HAVE BEEN ACCOMMODATING, IT IS FRUSTRATING TO SAY THE LEAST. THEY HAVE TALKED ABOUT REPLACING THE ENTIRE INTERIOR, BUT THE DEALER AND I DO NOT BELIEVE THAT WILL WORK. *TR

I BOUGHT THIS CAR NEW ON DEC 31, 2013. HERE'S MY LIST OF PROBLEMS... 1) TRUNK WAS WAY OFF ALIGNMENT, DEALERSHIP FIXED BEST THEY COULD... 2) WIPERS ARE HITTING THE SIDE OF FRAME WHEN THEY WIPE. IT MAKES A VERY LOUD NOISE WHEN WIPERS ARE ON AND IS VERY ANNOYING. DEALERSHIP IS INSTALLING NEW WIPER MOTORS AS I WRITE THIS... 3) MOLDING ON BOTH REAR DOORS AT TOP OF WINDOW KEEP FALLING DOWN, ALSO BEING REPAIRED NOW. 4) CAR DROPS RIMS WHEN AT A STOP AND ALMOST KILLS THE ENGINE..... 5) CAR HESITATES WHEN ACCELERATOR IS PRESSED, THEN JERKS FORWARD. I DRIVE THIS CAR VERY CONSERVATIVELY , LIKE AN OLD MAN, I TAKE GREAT CARE OF ALL MY CARS. I AM VERY DISAPPOINTED IN THIS PURCHASE! I'VE OWNED FORDS FOR 25 YEARS AND THE QUALITY IS GREATLY GOING DOWN. LOOKS LIKE I'LL HAVE TO FILE ANOTHER LEMON LAW SUITE AGAINST FORD....I DID WIN MY FIRST SUITE IN 2010 ON A NEW FORD RANGER! *TR

I HAVE A 5 DOOR HB. ON THE DAY OF THIS INCIDENT, I HAD DRIVEN THE CAR SEVERAL TIMES WITH NO PROBLEMS (AND NO PRIOR PROBLEMS) AND THE CAR WAS FULLY WARMED, INSIDE AND OUT. THE WEATHER WAS DRY AND SUNNY, THE TEMPERATURE HAD CLIMBED FROM 17F THE PREVIOUS NIGHT TO 36F BY 11AM WHEN THIS INCIDENT REPEATEDLY OCCURRED. THE FRONT PASSENGER DOOR OPENED NORMALLY FROM THE OUTSIDE WHEN I PULLED THE HANDLE, BUT WHEN I ATTEMPTED TO CLOSE THE DOOR, IT WOULDN'T LATCH (IT BOUNCED BACK FROM THE DOOR JAMMED AND REMAINED AJAR) AND THE INSTRUMENT PANEL SHOWED AN 'OPEN DOOR' WARNING. THE LATCHING MECHANISM IN THE DOOR APPEARED TO BE IN THE PROPER POSITION, BUT COULD EASILY BE MOVED WITH MY FINGER (RESISTANCE WAS FELT IN THIS MECHANISM ON ALL OTHER DOORS.) AFTER SEVERAL ATTEMPTS, THE DOOR FINALLY APPEARED TO LATCH AND THE INSTRUMENT PANEL DID NOT SHOW AN 'OPEN DOOR' WARNING. WHEN BACKING OUT OF MY PARKING SPOT, AND AGAIN AFTER DRIVING APPROXIMATELY 100 FEET AT 10MPH, THE FRONT PASSENGER DOOR OPENED (FORTUNATELY, THE PASSENGER SEAT WAS UNOCCUPIED.) AFTER SEVERAL ATTEMPTS EACH TIME, I WAS ABLE TO AGAIN CLOSE THE DOOR. WHILE ON THE HIGHWAY GOING TO THE DEALERSHIP FOR INSPECTION/REPAIR, THE DOOR OPENED 3 SEPARATE TIMES AT HIGHWAY SPEEDS (APPROXIMATELY 55MPH.) IN ABOUT 6 MILES DISTANCE. WHILE DRIVING, I HAD TO DRIVE THE REMAINING DISTANCE LEANING OVER THE PASSENGER SEAT AND HOLDING THE INTERIOR PASSENGER DOOR HANDLE TO PREVENT THE DOOR FROM OPENING AGAIN BEFORE I ARRIVED AT THE DEALERSHIP. THE DEALERSHIP INSPECTED AND LUBRICATED THE LOCKS AND LATCHES, BUT FOUND NOTHING WRONG WITH THE DOOR. THE DEALERSHIP SERVICE ADVISOR TOLD ME THAT IT WAS "...NORMAL FOR THE DOORS TO COME OPEN OR NOT LATCH ON COLD DAYS.", AND OTHER CUSTOMERS HAD EXPERIENCED THE SAME PROBLEM IN THE LAST FEW DAYS. IT JUST OCCURRED AGAIN AT 4,032 MILES ON THE SAME DAY. *TR