2012 Ford Focus Wipers & Visibility Problems

The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,085.

My wipers worked, then paused mid windshield and went back down. Now they no longer work. Both fuses have been checked and there is nothing wrong with them. Now my wipers are unusable which makes my car unsafe to drive. Brought it to the mechanic and they said it looks like the same issues that affected this model on a recall a few years ago. However, when I look up recalls it shows that there are none that affect my specific vin.

My windshield wipers are malfunctioning causing no visibility and battery to die. They will not turn off even after car in turned off and keys are no longer in emmision

DRIVER SIDE AND PASSENGER SIDE WINDSHIELD WIPERS FAILED TO OPERATE SEVERAL TIMES AND GET STUCK PERIODICALLY. TOTALLY IMPAIRED VISION IN RAIN. TOOK THE VEHICLE TO THE LOCAL FORD DEALER APPROXIMATELY 1 YEAR AGO AND THEY COULD NOT FIND THE ISSUE TO RESOLVE. THEY REPLACED WITH NEW WINDSHIELD WIPERS WHICH WE HAD JUST REPLACED 1 MONTH PRIOR. THEY TRIED TO ADJUST THE PLACEMENT OF THE WIPERS BUT THIS DID NOT FIX IT. THIS VEHICLE HAS NOT BEEN INSPECTED BY ANY OTHER DEALER OR SERVICE CENTER. THERE ARE MULTIPLE COMPLAINTS OF THIS SAME ISSUE ON ONLINE SITES AND FORUMS WITH NO REAL SOLUTIONS PREVALENT. THIS IS A MAJOR SAFETY MALFUNCTION THAT NEEDS TO BE ADDRESSED AND RECALLED BY FORD MOTOR COMPANY AND FIND A SOLUTION BEFORE ANY FATALITIES HAPPEN. THIS CAR IS DRIVEN BY MY UNDERAGE, NEW DRIVER! EXTREME SAFETY HAZARD!! NO LIGHTS, WARNING LAMPS OR PROBLEMS PRIOR TO FAILURE.

Passangers wiper motor stopped working, then driver side stopped working within 2 weeks of the passanger side failure.

WHILE DRIVING MY 2012 FORD FOCUS SE ON 4/28/2021 AT 45MPH MY WINDSHIELD WIPERS BEGAN TO MOVE ERRATICALLY ON THEIR OWN - AT DIFFERENT SPEED LEVELS. THEY DID NOT RESPOND TO THE LEVER AT ALL. THE WIPERS CONTINUED AFTER IGNITION WAS TURNED OFF. AT 7:15AM THE NEXT MORNING OF 4/29/2021 WHILE DRIVING AT 20MPH, THE WINDSHIELD WIPERS RESPONDED TO THE LEVER WHEN TURNED ON AND OFF. HOWEVER AT 10:30A, THE WINDSHIELD WIPERS BEGAN TO MOVE BACK AND FORTH ERRATICALLY AGAIN WITHOUT BEING ACTIVATED BY THE LEVER. LATER IN THE AFTER NOON, 5PM WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE WINDSHIELD WIPERS STOPPED WORKING ALL TOGETHER IN THE MIDST OF A RAINSTORM. AS OF TODAY, 4/30/2021 THE WINDSHIELD WIPERS ARE NON-RESPONSIVE.

WHILE MOVING IF YOU TURN ON THE WINDSHIELDS WIPER FLUID AND THE WINDOWS ARE DOWN THAT FLUID FLOWS INTO THE WINDOW AND CAN SOMETIMES SPLASH I YOUR FACE

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENT OF DRIVER INPUT. ADDITIONALLY, ON SEVERAL OCCASIONS DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD LOCATED AT 2500 JORDAN LN NW, HUNTSVILLE, AL 35810, WHERE THE WINDSHIELD WIPERS WERE REPLACED UNDER WARRANTY. THE FAILURE RECURRED SEVEN MONTHS LATER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

WIPERS JUST STOPPED WORKING WITH NO INDICATIONS OF ANY ISSUES. CHANGED FUSE AND NO CHANGE. I USED WIPERS ON MONDAY WHILE DRIVING AND TUESDAY MORNING WENT TO SPRAY WASHER FLUID TO CLEAN AND SPRAYER WORKED AND NO MOTION IN WIPERS. MY CAR WAS IN MY DRIVEWAY AT 94 BETHEL RIDGE ROAD

DRIVING IN RAIN ON COUNTRY TWO LANE HIGHWAY AT 35 TO 45 MPH, TURNED ON SLOW WINDSHIELD WHIPPERS AND ONLY DRIVER SIDE CAME ON FOR A FEW SWIPES THEN THE PASSENGER SIDE WHIPER CAME ON FOR TWO PASSES. FOR THE NEXT 10-MINUTES WHILE DRIVING IN THE RAIN, ONLY THE DRIVER SIDE WHIPER WORKED. ALL OF A SUDDEN THE PASSENGER SIDE WHIPER CAME ON (OUT OF SINK) AND CRASHED INTO THE DRIVER SIDE WHIPER CAUSING THE PASSENGER SIDE TO STOP IN MOTION. I ALMOST RAN OFF THE ROAD!! ONLY THE DRIVER SIDE WHIPER WORKED UNTIL I GOT HOME. I HAVE NOT DRIVEN THE CAR EVER SINCE THIS EVENT. I WILL CALL MY REPAIR SHOP TODAY TO SEE IF HE CAN FIX THIS SAFETY ISSUE. MY 2012 FORD FOCUS MILEAGE IS ONLY 033305.

INOPERATIVE PASSENGER SIDE WINDSHIELD WIPER. SAME AS NHTSA CAMPAIGN ID NUMBER : 12V149000

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, BOTH WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PERFORMANCE FORD LINCOLN BOUNTIFUL (LOCATED AT 1800 S MAIN ST, BOUNTIFUL, UT 84010, (888) 476-8961) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V475000 (ELECTRICAL SYSTEM, EQUIPMENT) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY) REGARDING THE WIPERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE WIPER FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS WITH THE WIPER BLADES OPERATIONAL, THE PASSENGER SIDE WIPER BLADE STOPPED OPERATING. THE CONTACT STATED THAT THE FAILURE OBSTRUCTED THE DRIVER'S VISION AS THE WIPER BLADE FAILED TO STOP. THE DEALER (LONNIE COBB FORD, 1618 US-45, HENDERSON, TN 38340, (731) 989-2121) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE REPAIR COULD BE DIFFICULT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,000. *TT *JB

WIPERS WOULD NOT WORK AT ANY LEVEL WHILE VEHICLE ENGINE WAS RUNNING, THEN LATER BEGAN RUNNING ON THEIR OWN. THIS INCLUDES WHILE VEHICLE WAS BOTH STATIONARY (0MPH) AND IN MOTION (73MPH). FIRST INCIDENT OF WIPERS NOT WORKING AT ALL OCCURRED IN THE MORNING AFTER VEHICLE WAS STARTED FOR THE FIRST TIME OF THE DAY, AND CONTINUED THROUGHOUT THE DAY. LATER, DURING AFTERNOON COMMUTE (70MPH), WIPERS SPONTANEOUSLY STARTED RUNNING ON THEIR OWN BRIEFLY WITHOUT LEVER BEING PRESSED. ON THE SAME EVENING, WHEN VEHICLE WAS STATIONARY (0MPH), WIPERS STARTED RUNNING ON HIGH SPEED AND WOULD NOT STOP RUNNING DESPITE ENGINE BEING TURNED OFF AND KEYS REMOVED FROM THE IGNITION.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS TURNED ON WITHOUT WARNING. THE CONTACT STATED THAT THE SWITCH FOR THE WINDSHIELD WIPERS FAILED TO WORK PROPERLY AND THE CONTACT HAD NO CONTROL OVER THE WIPER SPEED. THE CONTACT STATED THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 155,133.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPER BLADES FAILED TO STOP OPERATING WHEN TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WITHOUT WARNING. THE DEALER (BALISE FORD, 1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WAS CONTACTED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 166,000.

I WAS DRIVING AT NIGHT WHILE IT WAS RAINING I WANTED TO USE THE WIPERS TO CLEAR THE RAIN USING THE INTERMITTENT BUTTON BUT THEY WOULD NOT SHUT OFF AND THEN THE WIPER JUST STOPPED, I CAN PUT THE PASSENGER WIPER DOWN MANUAL AND THEN THE WIPER WILL CLOSE. THE WIPERS WILL NOT OPERATE NOW

WASHER FLUID NOT DISPENSING.

WHEN I STARTED THE CAR, THE WINDSHIELD WIPERS CAME ON. THE WIPER SWITCH WAS IN THE OFF POSITION. THE WIPERS WOULD NOT STOP. I TURNED THE CAR OFF, AND THE WIPERS WERE STILL GOING. I HAD TO REMOVE THE FUSE TO GET THEM TO STOP. WHEN I PUT THE FUSE BACK IN, THE WIPERS WOULDN'T COME ON. I DROVE ABOUT 5 MILES AND THE WIPERS CAME ON AGAIN AND I HAD TO STOP AND TAKE THE FUSE OUT AGAIN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED ON, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND COULD NOT BE TURNED OFF. THE WIPERS EVENTUALLY SLOWED AND STOPPED FUNCTIONING INDEPENDENTLY. THE FAILURE CONTINUED TO RECUR EVEN WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THERE WAS NO RECALL ON THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V149000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER SUDDENLY STOPPED OPERATING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY/WIPER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 36,000.

MY HEATER BOX FAILS TO DEFROST MY WINDSHIELD AND I HAVE TO DANGEROUSLY TRY TO WIPE THE FOG OFF THE WINDSHIELD BY HAND TO BE ABLE TO SEE. WITHOUT THE AIR TO CLEAR IT OFF AND THE WINDSHIELD FOGGING OVER IT IS EXTREMELY DANGEROUS TO EVERYONE. THE FIRST TIME THE CAR WAS STATIONARY AND I WAITED FOR THE WINDSHIELD TO CLEAR USING THE SUN TO HELP. THE SUN IS NOT ALWAYS AVAILABLE TO HELP WITH THIS PROBLEM. THIS PROBLEM HAS OCCURRED WHILE DRIVING CAUSING A DANGEROUS SAFETY ISSUE FOR EVERYONE AROUND INCLUDING ME. I AM GETTING THE CAR FIXED AT A COST OF ABOUT $1000 WHICH IS A HUGE AMOUNT. THE PART IS ON BACK ORDER WITH MANY IN FRONT OF ME WITH THE SAME PROBLEM THEREFORE I DO NOT KNOW WHEN THIS WILL BE FIXED. I BELIEVE THAT THERE SHOULD BE A MANDATORY RECALL FOR THE SAFETY OF EVERYONE. THE HEATER BOX HAS BEEN FAILING FOR THE LAST 4 OR 5 MONTHS OR MORE BUT THE WINDOW ONLY FOGS UP AND FROSTS OVER NOW BECAUSE OF THE WEATHER CHANGE. THANK YOU FOR YOUR TIME. *TR

WHILE DRIVING AT 40 MPH, WEATHER CLEAR 80 DEGREES, MY SUNROOF EXPLODED/SHATTERED. I CHECKED TO SEE IF IT HAD BEEN HIT BY A ROCK OR OBJECT AND NONE WERE SEEN.

THE PASSENGER WINDSHIELD WHIPER DOESN'T WORK

PASSENGER WIPER NOT WORKING AT ALL.

MY ISSUE APPEARS TO BE REMARKABLY SIMILAR TO THE ISSUE WITH RECALL NUMBER 12V149000, THOUGH MY VEHICLE WAS NOT INCLUDED IN THAT RECALL AS IT APPEARS IT WAS MANUFACTURED A FEW MONTHS AFTER THE LATEST MANUFACTURE DATE INCLUDED IN THE RECALL. I AM EXPERIENCING IDENTICAL ISSUES AS DESCRIBED IN THAT RECALL. MY PASSENGER SIDE WINDSHIELD NO LONGER WORKS AT ALL. I BELIEVE RECALL NUMBER 12V149000 SHOULD BE EXPANDED, BECAUSE IT LOOKS LIKE MORE MODELS ARE AFFECTED BY THE MISSING SEAL IN THE WIRING HARNESS CONNECTOR. I HAVE DONE NOTHING TO THE WINDSHIELD WIPERS OUTSIDE OF REPLACING THEM EVERY 1-2 YEARS AS THEY WEAR OUT.

SEVERAL TIMES THE PASSENGER SIDE WINDSHIELD WIPER HAS SNAPPED OFF, MOST OF THE TIME OCCURRING AT SPEEDS FROM 30 TO 65 MPH

WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED WITH A SMALL EXPLOSIVE SOUND. THE CAR HAD BEEN PARKED FOR 20 MINUTES. AFTER UNLOADING, MY HUSBAND PRESSED THE LOCK BUTTON ON HIS KEY AND SECONDS LATTER THE WINDOW SHATTERED. THIS INCLUDED ALL THE EDGE PIECES AROUND THE WINDOW. THERE WAS NO EVIDENCE THAT ANYTHING WAS THROWN AT THE WINDOW AND NO CHIPS IN THE WINDOW BEFORE THIS HAPPENED. THERE WAS HEAVY RAIN AND WE HAD BEEN RUNNING THE REAR WINDOW DEFOGGER ON THE WAY HOME. *TR

MY REAR WINDSHIELD EXPLODED. IT WAS PARKED. THE CAR WAS RUNNING, I CLOSED THE DRIVER DOOR AND THE WINDSHIELD SHATTERED. IT WAS MADE BY CARLITE. FORD IS NOT SHOWING ANY CONCERN, NOR THE DEALERSHIP. IT'S A VERY EXPENSIVE FIX AND MAKES IT WORSE THAT IT SHATTERED ON ITS OWN. FORD HAS HAD A BAD RAP WITH GLASS FOR A LONG TIME THOUGH, JUST WISH I WOULD HAVE KNOWN ABOUT IT BEFORE NOW. THEY WANT A CAR PAYMENT EVERY MONTH BUT DON'T WANT TO TAKE RESPONSIBILITY FOR A POOR QUALITY DEPARTMENT. I AM NOT SURE WHAT A PERSON IS SUPPOSE TO DO ANYMORE. IF YOU DON'T HAVE A SAVINGS IT'S DOWN TO EITHER PAYING FOR THE CAR THAT NOW HAS NO REAR WINDSHIELD OR GET A WINDSHIELD. DON'T WANT TO TURN IT INTO INSURANCE, RATES WILL GO UP FOR SOMETHING I DIDN'T CAUSE AND ITS A 500 DOLLAR DEDUCTIBLE. I WILL NEVER BUY A FORD AGAIN NOR ANY VEHICLE THAT HAS CARLITE GLASS. *TR

SUNROOF EXPLODED WHILE DRIVING. I TOOK CAR TO FORD AND THE SERVICE MANAGER SAID HE SEEN IT HAPPEN BEFORE BUT I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY. I SAW A FEW COMPLAINTS IN GOOGLE BLOGS. I WILL CONTACT A LAWYER. *TR

RAINING, GOING DOWN HIGHWAY. WENT TO TURN ON WINDSHIELD WIPERS, THEY DO NOT WORK. ABLE TO HEAR MOTOR. REPLACED FUSE UNDER GLOVEBOX, NO CHANGE. WINDSHIELD WIPER FLUID WORKS. THIS WAS EXTREMELY HAZARDOUS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURE SPECIFIED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/3/15*CN

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FAILED TO OPEN OR CLOSE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE REGULATOR CABLE AND MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,761.

THE WINDOW ON PASSENGER SIDE FRONT WILL GO DOWN BUT WILL NOT GO UP WITH CONTROL ON DOOR. IT WILL GO UP WITH CONTROL ON DRIVERS DOOR MOST OF THE TIME. *TR

RECALL 12S29 WAS SUPPOSEDLY DONE BY HUFFMAN FORD IN APRIL 2014, BUT THE VEHICLE IS STILL HAVING THE SAME MALFUNCTION. THE WIPERS WILL ACTIVATE INTERMITTENLY WITHOUT WARNING. I BELIEVE THE RECALL WAS NOT PERFORMED OR IMPROPERLY PERFORMED. I CONTACTED FORD MOTOR COMPANY (CASE # 4508297) AND THEY ARE INSTRUCTING ME TO GO TO A FORD DEALERSHIP AND PAY THE DEALERSHIP TO HAVE IT DIAGNOSED. THEY SAID THAT ONLY AFTER I DO THAT WILL I POSSIBLY RECEIVE ASSISTANCE FROM THEM. I FEEL LIKE THEY SHOULD BE COMPELLED TO RE-EXAMINE THIS VEHICLE AT NO CHARGE TO ME TO VERIFY THE RECALL HAS BEEN PERFORMED OR PERFORMED PROPERLY. MY WIFE IS DISABLED AND WE DO NOT HAVE THE MONEY TO PAY THE DEALERSHIP $106.00 TO DIAGNOSE THIS PROBLEM, AND WE SHOULDN'T HAVE TO. *TR

WATER POURING IN FROM SUNROOF MY SON SAID IT HAPPENS EVERY TIME IT RAINS. *TR

THE REAR WINDOW SHATTERED WHILE THE VEHICLE WAS PARKED. I BELIEVE IT WAS FROM THE COLD WEATHER AFTER USING THE REAR DEFROST. *TR

IT WAS 5:00 A.M I WAS DRIVING TO WORK ON I215 FREEWAY. THERE WAS NO ROAD CONSTRUCTION, NO OTHER VEHICLES AROUND ME AND I HEARD AND FELT WHAT I THOUGHT WAS A GUNSHOT, HOWEVER, IT WASN'T. THE 2012 SUNROOF EXPLODED UP. THANK GOODNESS THERE WASN'T ANY OTHER TRAFFIC! I CONTINUED DRIVING TO WORK AND AS SOON AS THE SUN CAME UP I TOOK PICTURES AND IMMEDIATELY CALL THE RENTAL COMPANY. THEY TOLD ME THEY HAD NEVER HEARD OF THIS BEFORE AND TO BRING IT BACK. WHEN I TOOK IT BACK LATER IN THE AFTERNOON, THEY SUPPOSEDLY CALLED THE MANUFACTURER AND I WAS TOLD I WOULD BE RESPONSIBLE. IT OBVIOUSLY WAS A DEFECT OF THE 2012 FORD FOCUS AND I AM NOT GOING TO PAY. TODAY I RECEIVED AN INVOICE FROM THEM. I AM CONTACTING A LAWYER AS WELL AS A LOCAL NEWS REPORTER. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VENT LINERS IN THE REAR WINDOW WERE DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REAR DECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

WHILE DRIVING AT HIGHWAY SPEED THE REAR WINDOW SUDDENLY SHATTERED WITH NO APPARENT EXTERNAL FORCE. THERE WAS A LOUD POP/BANG AND RAPID DECOMPRESSION IN THE CABIN AND THE ENTIRE REAR WINDOW WAS SHATTERED. UPON CHECKING THE DAMAGE AFTER STOPPING THE CAR, THE GLASS HAD BLOWN OUTWARD. THERE WERE BRAKE LINES EMANATING FROM A POINT NEAR THE REAR WIPER, ALTHOUGH THERE WAS NO VISIBLE MARK ON THE GLASS OR THE WIPER OF AN IMPACT. *TR

TL* THE CONTACT RENTED A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER ENGAGING THE DEFROSTER, THE WINDSHIELD CRACKED ALL THE WAY FROM THE LEFT TO THE RIGHT SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

I WAS DRIVING AND HEARD MANY STRANGE NOISES COMING FROM THE ROOF OF THE CAR. WHEN I SLID OPEN THE SUNROOF HATCH I SAW THE SKY THROUGH A HOLE IN THE SUNROOF AND SHATTERED GLASS. WHEN I ARRIVED TO MY DESTINATION I INSPECTED THE HOLE FROM THE OUTSIDE AND NOTICED THAT THE SUNROOF GLASS BROKE IN AN UPWARD MANNER. (IF IT HAD BEEN HIT WITH A ROCK OR SOMETHING I ASSUME IT WOULD HAVE BROKEN DOWNWARDS & WOULD HAVE FOUND THE OBJECT) IT LOOKED AS IF THE GLASS EXPLODED. THE REMAINING GLASS STILL IN THE SUNROOF IS BUBBLED AND BARELY STAYING IN TACT. I COMMUTE TO WORK VIA PUBLIC TRANSPORTATION AND THE SUNROOF HAD NOT BEEN USED IN MONTHS. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SUNROOF SHATTERED CAUSING GLASS TO FALL INTO THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE SUNROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A ROCK STRUCK THE WINDSHIELD, CAUSING THE WINDSHIELD GLASS TO SHATTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000.

WHILE DRIVING HOME FROM WORK, AT ABOUT 4:00 IN THE AFTERNOON, THE MOONROOF GLASS EXPLODED OUTWARD. NO DAMAGE FROM DEBRIS OR FALLING OBJECTS ON THE GLASS. WINDOWS AND MOONROOF WERE CLOSED. A/C SET AT 71 DEGREES. TEMPERATURE OUTSIDE SHOWED TO BE 102 DEGREES. CAR WAS PARKED UNDER COVERED PARKING AT WORK FOR 10 HOURS BEFORE DRIVING HOME. *TR

MY BACK WINDSHIELD IMPLODED WHEN I GOT INTO MY CAR AND CLOSED THE DOOR. I LEASED THIS CAR ON AUG 30, 2011 AND THE MILEAGE IS ABOUT 7000 MILES. FORD SAID THEY WOULD NOT WARRANTY THIS REPLACEMENT GLASS AS THERE WERE EXTERNAL CAUSES. I HAVE A WITNESS THAT STATES WHEN I CLOSED THE DOOR, THE BACK WINDSHIELD TURNED GREY, AND IMPLODED. ACCORDING TO MY WARRANTY, P.13, THIS SHOULD BE COVERED IN FIRST 12 MONTHS/12,000 MILES, NO MATTER THE REASON. THE CAR WAS PARKED IN A LOT, NO INDICATION OF ANYTHING UNTOWARD HAPPENING TO IT. *TR

THE WINDSHIELD IN MY CAR HAS DISTORTIONS IN IT. SOME ARE VERTICAL, SOME ARE HORIZONTAL. THE FORD DEALER AND FORD CORPORATE CUSTOMER SERVICE HAVE BOTH TOLD ME THAT THIS IS STANDARD FOR THIS MODEL. SINCE ALL MODELS HAVE IT, THERE IS NO WINDSHIELD WITH WHICH IT CAN BE REPLACED. I THINK IT'S A SAFETY ISSUE BECAUSE LOOKING THROUGH THE WINDSHIELD DISTORTS WHAT I SEE OUTSIDE. I'D LIKE NHTSA TO LOOK INTO IT. *TR