2015 Ford Escape Backup System Problems
56 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (1)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Owner Complaints (56)
When are the parts available for back up camera and block heater I don’t want my car to start on fire so I want it fixed
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The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox.
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Your back-over prevention system may not be functioning as intended. This system is designed to help prevent accidents when backing up, so if it's not working properly, you may not receive the intended warning or braking assistance when reversing.
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Your rearview camera stops working when you shift into reverse. It started by showing a blank screen intermittently, then stopped working altogether at around 157,000 miles. Ford has issued a recall for this issue, but the replacement part wasn't available when you needed it fixed. Your dealer can order the correct backup camera assembly and install it as part of the recall.
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Your rear-view camera stops working or shows a flickering image when you shift into reverse, making it difficult to see behind your vehicle safely. Ford has issued a recall (Campaign 25V695000) to address this issue, but the repair parts aren't currently available. The fix will likely involve replacing the rear-view camera module or its wiring connections.
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Your rear-view camera shows a distorted or black image when you put the car in reverse, blocking your view of what's behind you. This makes it unsafe to back up since you can't see properly. Ford has a recall for this issue, but the repair parts aren't available yet, and the company has taken longer than expected to fix it. The repair will likely involve replacing or recalibrating the rear-view camera system.
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Your rearview camera occasionally stops working or shows a distorted image when you're backing up, making it difficult to see behind your vehicle. This problem has happened multiple times, but no warning lights appear on your dashboard. Ford issued a recall (Campaign 2569V5000) to fix this issue, but the replacement part hasn't been available yet, and you're concerned about how long you've been waiting for the repair. The fix will likely involve replacing the rearview camera or its electrical components.
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Your rearview camera stops working or displays intermittently when you try to back up, making it difficult to see behind your vehicle. You've been notified of a recall for this issue, but Ford hasn't yet made the necessary parts available to fix it—the dealer confirmed parts are currently only being distributed for Mustangs under the same recall. The camera hasn't been repaired yet, and you feel the manufacturer has taken too long to address this safety feature.
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Your rearview camera is displaying an upside-down image when you shift into reverse, making it difficult to see behind your vehicle safely. Ford has issued a recall (Campaign 25V695000) to fix this, but the replacement part hasn't been available yet, causing a significant delay. Getting the camera or its mounting bracket replaced should resolve the issue.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted.
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The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable and the image appeared blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy parts required to complete the recall repair were not yet available.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2015 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 15V436000 (ELECTRICAL SYSTEM), 22V413000 (POWER TRAIN), and 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair for the back over prevention camera was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R).
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The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blurry image. The contact stated that the image was foggy.
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The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that occasionally the rear-view camera failed to operate as intended.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R).
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The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rearview camera was inoperative. The failure had occurred on several occasions.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable, but the failure became permanent.
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The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently failed to function properly, and the screen was blank.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable.
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The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the rear-view camera intermittently failed to operate as needed. The contact stated that the message "Camera Unavailable" was displayed on the instrument panel, or there was a blank or distorted image on the screen.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was notified about the recall and confirmed that the part was not yet available.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera image displayed was distorted.
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The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the rear-view camera system displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.
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The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the center digital screen failed to show a clear rear-view image as intended, with a blank white screen displayed. No warning light was illuminated.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.
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The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera display displayed a blank screen with an error message indicating that the back over prevention camera was unavailable. In addition, the contact stated that the failure occurred intermittently.
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The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the rearview camera displayed either a blank, distorted, or a blue screen. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available.
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The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera failed to display a rearview image. The vehicle returned to normal functionality, but the failure became a regular occurrence.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available.
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The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted.
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The rear camera has increasing failures. It goes to black multiple times while in reverse and takes a few seconds to get the image back. It is available for inspection upon request.
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The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(R), the back over prevention camera display was black with the message "Camera Unavailable" displayed. The contact stated that the failure was intermittent but was a recurring failure.
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The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing.
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The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank or distorted.
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The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel.
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The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined.
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The contact owns a 2015 Ford Escape. The contact stated that, while in reverse, the back-over prevention camera displayed a black screen. The back-up prevention camera alarm sounded off, and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse.
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The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated.
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The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the back-over prevention feature was activated; however, the back-over prevention system failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed back-over prevention camera and that the back-over prevention camera needed to be replaced.
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The image in my reverse camera on my dashboard is upside down when I put the gearshift in reverse. Impossible to see if anything is behind me. I have not had it looked at yet by a dealership.
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Backup camera not working at times. Has been going for 3 years
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The rearview backup camera is glitching and at times shows blank screen. Not being able to reliably used the rearview backup camera can cause injury and/or death. the vehicle has not been checked as of this time. During an intermittent disabling time, the screen showed a message to take to dealership for service.
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The contact owns a 2015 Ford Escape. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera screen was blue. Occasionally, the “Camera not Available” message was displayed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
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The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the rear-view camera failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced.
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The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image became distorted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer.
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The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated.
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Ford has already recalled a large amount of vehicles due to rear view camera electrical issues. My camera has always worked very intermittently often turning to a blue screen when in Reverse. After a few year this stopped working all together.
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My back up camera started messing up and now when put my SUV in reverse I can see the tag and a little bit of pavement and that’s it
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My 2015 ford ecspe se back up camera just stop working it would show a white screen flickers back and forward then all of suddenly it go to a black screen at first it look like it was some kind of message but couldn't really see what it said because of the flickering we thought it was the fuses but that's not the case it is a safety hazard for the back up camera not working.
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The back-up camera in my vehicle will operate for a few moments - if the weather is below 50 degrees or if you are parked in a shady area - but it will just cut-off. The system is working and all the fuses are good but the back-up camera only works intermitted. I am reporting this as an issue on the 2015 Ford Escape since I found there is an active recall for the same problem on new models.
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Backup camera blanks out and goes upside down below is the approximate start date, still doing it. Only reporting due the current recall that doesn't go back to 2015 models
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