2012 Ford Edge Body & Structure Problems

I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.

I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.

THIS COMPLAINT IS REGARDING THE VISTA PANORAMA SUNROOF. WHILE TRYING TO CLOSE MY SUNROOF, I STARTED HEARING LOUD POPPING SOUNDS. I HAD TO TAKE MY CAR TO A MECHANIC TO GET THE SUNROOF CLOSED. I WAS LATER INFORMED THAT THE CLIPS ON THE GUIDES WERE BOTH BROKEN. NEEDLESS TO SAY, FORD IS MANUFACTURING CHEAP TRACKS THAT ARE HELD TOGETHER WITH PLASTIC CLIPS DESIGNED TO MOVE VERY HEAVY GLASS BACK AND FORTH. THIS IS UNTENABLE. I HAVE RESEARCHED NUMEROUS OTHER CUSTOMERS WITH THE SAME ISSUE WITH VERY LITTLE AFFORDABLE RESOLUTIONS.

DRIVER BACK DOOR SAYS "DOOR AJAR" THOUGH DOOR IS CLOSED. SAME ISSUE AS FIELD SERVICE ACTION 19N09 BUT THE BACK DOOR NOT THE DRIVERS ACTUAL DOOR.

FORD EDGE WARNING STATES DRIVER DOOR IS OPEN WHEN IS IS SHUT. THE CAR BEEPS WHEN STOPPED WHILE DRIVING FOR THIS DRIVER DOOR WARNING. THE INTERIOR LIGHTS WILL ALSO STAY ON PERIODICALLY AFTER THE VEHICLE IS TURNED OFF BECAUSE OF THE FRONT DOOR OPEN WARNING. FORD KNOWS THIS IS A PROBLEM BECAUSE THEY HAVE ISSUED A FIELD SERVICE NOTICE. *TR

DRIVER DOOR CONSTANTLY SAYS "DOOR AJAR" WHILE DRIVING OR STATIONARY WHEN THE DOOR IS OBVIOUSLY SHUT.

DRIVER DOOR AJAR SENSOR GOING OFF - RESULTING IN CHANGING A BATTERY OUT ALREADY SINCE IT THINKS THE DOOR IS OPEN, THE DOME LIGHT STAY ON INSIDE. VERY FRUSTRATING. READ SEVERAL FORUMS OF OTHERS DISCUSSING THE SAME PROBLEM. FORD NEEDS TO RECALL THIS PART. DOOR LATCH. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED. OWNERS COMPLAIN ABOUT DOME LIGHTS THAT STAY ON, DRAINED BATTERIES AND CUSTOMERS SAY ALL THE DOORS UNLOCK AND CANNOT BE MANUALLY RELOCKED.

DRIVER DOOR NOT SHUT ALERT CONTINUALLY COMES ON AND LEAVES CAR INTERIOR LIGHTS ON. THIS HAPPENS ON A DAILY BASIS. THE DOOR IS LATCHING FINE. THE SENSOR IS FAULTY.

DRIVER SIDE DOOR AJAR SENSOR IS DYSFUNCTIONAL

DOOR LATCH FAILURE. INITIALLY THE DOOR WILL INTERMITTENTLY NOT CLOSE WHILE PARKED (WOULD REBOUND OPEN WHEN PUSHED SHUT). NOW WHILE DRIVING THE DOOR WILL UNLATCH AND FULLY OPEN WHILE THE VEHICLE IS IN MOTION. FIRST IT HAPPENED WHEN TURNING A CORNER FROM A STOPPED POSITION. SECOND TIME IT HAPPENED WHILE DRIVING STRAIGHT ON A CITY STREET AT APPROX 30 MPH.

I WAS ON THE FREEWAY WITH THE PANORAMIC VISTA SCREEN HALF OPEN, WHEN THE PLASTIC CLIPS BROKE(PARTS THAT MOVE THE SCREEN OPEN/CLOSE) THE VISTA SCREEN SLAMMED BACK AS FAR AS IT COULD GO, FOR A SECOND I THOUGHT THE ENTIRE GLASS HAD BROKEN AND I WAS IN FOR A WORLD OF HURT! THIS COULD CAUSE AN EXTREME SAFETY RISK IF THE GLASS HAD SHATTERED.

DOOR LATCH FAILURE, CAUSING DOOR AJAR WARNING TO STAY ON AND BATTERY TO DRAIN. I HAVE HAD TO REPLACE BATTERY BECAUSE OF IT. I HAVE LEFT SHOULDER AND ARM PAIN FROM OPENING AND CLOSING IT REPEATEDLY, UNTIL THE LATCH CLOSES AND SENDS SIGNAL TO CONTROL PANEL THAT THE DOOR IS CLOSED. I HAVE SAFETY CONCERNS BECAUSE I WORK AT NIGHT AND DON'T WANT A STALLED VEHICLE OR NO LIGHTS IN MY CAR WHEN I RETURN TO IT. ALSO IS CONCERNS FOR SAFETY OF PASSENGERS AND CHILDREN IN CAR WITH ME. I WAS TOLD THERE WAS A RECALL ON LATCHES ON OTHER FORD VEHICLES, WHY NOT THIE FORD EDGE TOO? I'M SERIOUSLY CONSIDERING TRADING MY VEHICLE IF NOT FIXED. THIS IS MY FIRST FORD AND MAYBE MY LAST ONE IF IT ISN'T FIXED SOON!

DOOR LATCH MECHANISM... DOOR AJAR LIGHT CONSTANTLY ON

MY DRIVER SIDE DOOR AJAR LIGHT WOULD STAY ON AFTER CLOSING MY DOOR, WHETHER PARKED OR IN MOTION. I WOULD HAVE TO CLOSE IT 5-10, SOMETIMES MORE TIMES, TO GET THE LIGHT TO GO OFF. EVEN IF I SLAMMED THE DOOR SOMETIMES THE LIGHT STILL WOULDN'T GO OFF, AND THE WARNING SIGNAL WOULD CHIME AS I DROVE. I BOUGHT THE CAR USED FROM A HONDA DEALER, AND THE SALESMAN TOLD ME IT WAS LIKELY JUST A SENSOR ISSUE, SO I IGNORED IT FOR A MONTH OR SO BEFORE TAKING IT IN TO A FORD DEALERSHIP WHEN I THOUGHT I COULD AFFORD TO HAVE IT REPAIRED. THEY DID DIAGNOSTICS ON IT AND TOLD ME IT WASN'T JUST THE SENSOR, THAT THE DOOR WAS ACTUALLY OPEN BECAUSE THE LATCH WASN'T CLOSING PROPERLY. THEY TOLD ME IF I GOT IN A WRECK MY DOOR COULD FLY OPEN, SO I LET THEM REPAIR IT. THEY REPLACED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE. I HAVE ATTACHED MY INVOICE FOR RECORD OF THE REPAIRS MADE AND THE COST.

THE DRIVERS SIDE "DOOR AJAR" WARNING LIGHT, REMAINS LIT WHEN DOOR IS CLOSED. IT PREVENTS THE DOORS FROM LOCKING. ALSO, THE INTERIOR LIGHTS STAY ON. VEHICLE IS STATIONARY.

DOOR AJAR , CAR HAS BEEN TO DEALERSHIP 5 TIMES FOR REAR DOOR AJAR PROBLEMS, LIGHT ON IN DASH AND ALL INSIDE LIGHTS ON . ALL THEY CAN SAY IS IT NEEDS NEW DOOR AJAR LATCH , VERY UNSAFE AS I HAVE TO DRIVE CAR TILL LIGHTS TURN OFF INSIDE CAR , I CAN NOT LET MY KIDS RIDE IN BACK SEAT AS ITS TELLING ME THE DOOR IS AJAR .

DOOR AJAR WARNING LIGHT STAYS ON CONSTANTLY, MUST SLAM DRIVER DOOR MULTIPLE (17+) TIMES TO GET THE LIGHT TO GO OUT. ONCE LIGHT FINALLY GOES OUT, I HEAR A CLICK AND THE LIGHT GOES BACK ON AGAIN. WORRIED THE LATCH IS NOT LOCKING PROPERLY. THIS HAPPENS WHETHER VEHICLE IS RUNNING OR NOT.

DOOR AJAR LIGHT STAYS ON. DOOR WILL NOT LOCK. INSIDE LIGHT STAYS ON,

DOOR AJAR SENSOR IS CONTINUOUSLY COMING ON WHEN DOOR IS CLOSED,INTERIOR LIGHTS COMING ON AND NIGHT, BLINDING DRIVER. LIGHT COMES ON WHILE DRIVING.

FORD EDGE LEFT REAR DOOR LATCH FAILING. THE LATCH SENSOR RANDOMLY FAULTS AND IT'S UNCLEAR IF THE DOOR IS PROPERLY LATCHED OR NOT. THE ALARM WILL SOUND RANDOMLY AS THE SENSOR FAILS WHILE THE CAR IS LOCKED. THIS COULD CAUSE A SITUATION WHERE THE DOOR IS NOT PROPERLY CLOSED BUT THE SENSOR SAYS IT IS. PASSENGERS IN THE CAR COULD BE EJECTED. LATCH FAULTS WHEN STATIONARY OR IN MOTION.

DRIVERS DOOR WILL NOT LOCK, ICON ON DASH SAYS "DRIVERS DOOR ADJAR"' WHEN THE VEHICLE IS IN MOTION. WHEN STOPPED, EVEN MOMENTARILY THE "SHIFT TO PARK" LOGO APPEARS, AND A CHIME SOUNDS. UNABLE TO LOCK THE VEHICLE WHEN PARKED AS THE FACTORY ALARM STARTS SOUNDING DEPENDING ON THE OUTSIDE TEMPERATURE.

DRIVERS SIDE DOOR LATCH WHICH HAS SENSOR, BUILT IN, TO NOTIFY COMPUTER THE DOOR IS CLOSED WORKS ONLY INTERMITENLY. REPAIRED UNDER WARRANTY, THEN LUBERCATED AND ADJUSTED AFTER 36,000 MILE WARRANTY EXPIRED. EACH REPAIR ONLY LASTED A FEW MONTHS. STILL HAVING PROBLEM. SHOWS DOOR AJAR AT ALMOST EVERY STOP WITH ANNOYING AND DISTRACTING ALARM DING. LEAVES MESSAGE ON INSTUREMENT PANEL, BLOCKING OTHER VITAL READINGS AND POSSIBLE ALERTS UNTIL ACKNOWLEDGED(TEMP GUAGE, ECT.). LEAVES INTERIOR LIGHTS ON CAUSING BATTERY DRAIN AND BEING STRANDED BY DEAD BATTERY. WILL NOT LOCK OR UNLOCK WITH KEY PAD. THIS HAPPENS DAILY. FIRST REPAIR BACK IN 2014.

THE DRIVER'S SIDE DOOR LATCH IS BROKEN, SO THE DOOR AJAR INDICATOR LIGHT STAYS ON, THE LIGHTS STAY ON, AND IT'S GENERALLY UNSAFE TO HAVE THE DOOR NOT SECURED WHILE DRIVING. *TR

THE DRIVERS' DOOR LATCH IS NOT WORKING PROPERLY. THE DOOR AJAR ALARM IS DISPLAYED ON THE DASHBOARD -AND THE INTERIOR LIGHTS WILL NOT TURN OFF. IT HAS CAUSED A DRAINED BATTERY AND DECREASED VISIBILITY AT NIGHT -DUE TO GLARE FROM INTERIOR LIGHTS ON WINDSHIELD. I AM ALSO NOT SURE IF THE DOOR IS ACTUALLY PROPERLY LATCHED-AND IF IT WILL OPEN WHILE IN MOTION. I TALKED TO MY DEALER AND WAS TOLD IT WOULD COST $400+ TO REPLACE THE LATCH..WHICH I DO NOT THINK IT JUST -WHEN THE CAR IS SO NEW.

MY DRIVER SIDE DOOR LATCH IS DEFECTIVE. THE SENSOR IS SHOWING THAT THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED. THIS CAUSES MY INTERIOR LIGHTS TO REMAIN ON AND IT EVENTUALLY DRAINS MY BATTERY.

SOMETHING HAS HAPPENED TO THE PASSENGER DOOR/DOOR LATCH. WHEN FULLY CLOSED, A MESSAGE APPEARS ON THE INSTRUMENT CLUSTER STATING "PASSENGER DOOR AJAR". NOW, WHEN THE VEHICLE IS IN MOTION, THE DOORS CANNOT BE LOCKED. IF YOU TRY TO LOCK THEM, THEY UNLOCK AUTOMATICALLY. DEALER WON'T FIX AS IT IS OUT OF WARRANTY.

DOOR AJAR WARNING COMES ON WHEN DOOR IS CLOSED. DOORS WON'T LOCK, LIGHTS STAY ON. THE DOOR DOESN'T SEEM TO BE OPEN, BUT I AM CONCERNED THAT IT MIGHT OPEN WHILE DRIVING. THE DOORS NOT LOCKING AND LIGHTS REMAINING ON ARE SAFETY CONCERNS WHEN I AM DRIVING. THIS STARTED HAPPENING A FEW MONTHS AGO, AND CONTINUES TO OCCUR EVERY FEW DAYS. *TR

REAR LEFT DOOR AJAR OPEN ALARM DON'T DOES EVEN WHEN THE DOOR IS CLOSED. IT RANDOMLY WORKS AND CAUSE CENTRE LOCK NOT LOCKED AUTOMATICALLY! PLEASE HELP ME TO KEEP MY KIDS SAVE. THANKS

WHEN DOOR IS COMPLETELY CLOSED.. DRIVER DOOR AJAR AWARENESS SIGNAL AND ALARM GOES OFF AND CONTINUOUSLY REPEATS AND INTERIOR LIGHT STAYS ON.

THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS ACTUALLY CLOSED, CAUSING THE INTERIOR LIGHTS TO STAY ON. HAD THE SWITCH CLEANED AT A FORD DEALER A YEAR AGO AND NOW STARTED TO DO THE SAME THING.

THE DOOR LATCH FOR THE DRIVER SIDE DOOR DOES NOT LATCH PROPERLY. MAJORITY OF THE TIME IT WILL CONTINUE TO SAY DOOR AJAR NO MATTER HOW MANY TIMES YOU TRY TO REOPEN AND CLOSE THE DOOR. CAN BE WORRISOME NOT KNOWING IF THE DOOR IS FULLY CLOSED. THIS JUST RANDOMLY STARTED HAPPENING.

DRIVER'S DOOR AJAR WARNING LIGHT STAYS ON, DOORS WILL NOT LOCK, INTERIOR LIGHT STAYS ON

THE DRIVER SIDE DOOR DOES NOT ALWAYS REGISTER AS CLOSED. WHILE DRIVING AT SPEED WITH THE DOOR SECURELY CLOSED IT WILL DISPLAY WARNINGS ON THE DASH, UNLOCK ALL DOORS (INCLUDING REAR DOORS WITH MY CHILDREN IN THE BACKSEATS) AND TURN ON THE DOME LIGHTS. THIS HAS HAPPENED WHEN STARTING THE CAR, WHILE TRAVELING AND WHEN PARKED AND IDLING. IT ALSO MEANS THAT I CANNOT LOCK MY DOORS WHEN I LEAVE IT PARKED. IT CAUSES INTERIOR AND EXTERIOR LIGHTS TO REMAIN LIT WHEN CAR IS OFF AND DRAIN THE BATTERY. I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY AS WELL AS THE SECURITY OF MY VEHICLE.

THE DRIVER DOOR LATCH HAS A CENSOR THAT GOES OUT AND CAUSES THE CAR DOOR TO THINK IT'S OPEN WHEN IT IS ACTUALLY CLOSED. THIS IS A SAFETY ISSUE AS YOU COULD BE DRIVING DOWN THE ROAD WITH THE DOME LIGHT ON. OR NOT PAYING ATTENTION WHEN IT KEEPS BEEPING AT YOU WHILE YOUR DRIVING. THERE ARE THOUSANDS OF CASES FOR THE CAR. THIS NEEDS TO BE RECALLED. THIS IS COSTING OWNERS $500 FOR A DEFECT IN FORD.

THE DOOR AJAR INDICATOR REMAINS ON RESULTING IN AN INABILITY TO LOCK DOORS, INTERIOR LIGHTS REMAIN ON, WARNING CHIMES/NOTIFICATIONS CONTINUE WHILE DRIVING. LATCH APPEARS TO BE FAULTY.

DRIVER DOOR LATCH MALFUNCTION. REMAINS LISTED AS 'AJAR' WHEN CLOSED. INTERIOR LIGHTS MAY REMAIN ON WHICH MAKES VIABILITY AND ISSUE AT NIGHT.

DRIVER DOOR AJAR WARNING WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. DOORS WON'T LOCK THE ENTIRE TIME I'M DRIVING. STARTED A FEW WEEKS AGO, ONLY HAPPENED OCCASIONALLY. NOW ISSUE IS BECOMING MORE FREQUENT.

IN APRIL 2016, WE STARTED EXPERIENCING AN ISSUE WITH THE DRIVERS DOOR LATCH NOT CONNECTING AND OUR DRIVERS DOOR AJAR LIGHT STAYING ON. WE WOULD MANUALLY HAVE TO REOPEN THE LATCH TO CLOSE THE DOOR BUT THIS STILL DIDN'T ALWAYS MAKE THIS DOOR AJAR LIGHT DO OUT. THERE WERE TIMES WE WOULD HAVE TO CLOSE THE DOOR UP TO 5 TIMES TO GET THE LIGHT TO GO OUT AND FEEL THAT THE DOOR WAS CLOSED. IT WAS WORSE ON A TRIP AT THE END OF APRIL TO FLORIDA IN WHICH WE WERE UNABLE TO GET THIS TO HAPPEN AND COULDN'T GET OUR INTERIOR LIGHTS TO GO OUT SINCE IT WAS TELLING US THE DOOR WAS STILL OPEN. THIS ISSUE WOULD HAPPEN WHILE PARKED OR DRIVING. THE LIGHT WOULD BE OUT WHEN LEAVING THE DRIVEWAY AND THEN COME ON WHILE ON THE ROAD! WE HAD THIS CHECKED THREE TIMES, FIRST TWO UNSUCCESSFUL AND THE THIRD WE WERE TOLD IT WAS A BROKEN DOOR LATCH AND WASN'T COVERED SO WE HAD IT REPAIRED AT THE COST OF $329.85! THEN I HEAR THERE ARE RECALLS ON OTHER FORD MODELS BUT THE EDGE WAS NOT ON THE LIST AND IT IS THE EXACT SAME ISSUE THAT IS LISTED AND DESCRIBED IN THE RECALL OF MANY OTHER FORD VEHICLES!

DRIVER SIDE DOOR AJAR LITE REMAINS ON EVEN IF DOOR CLOSED SECURELY. DOOR AJAR LIGHT AND SIGNAL REMAINS ON WHEN CAR MOVING OR STATIONARY. UNABLE TO LOCK DOORS WHILE DRIVING. THIS HAS BEEN GOING ON FOR 1 MONTH NOW.

DOO AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. PREVENTS DRIVER FROM KNOWING OF A REAL DOOR AJAR SITUATION. INTERIOR LIGHT STAYS ON, CREATING A NIGHT DRIVING HAZARD AND WHEN SITTING IN CAR AT NIGHT. UNABLE TO LOCK DOORS WHILE INSIDE VEHICLE, MAJOR SAFETY ISSUE. FAULTY LATCH OR SENSOR. ALL ISSUES STEMMING FOR FAULTY DOOR LATCH OR SENSOR.

DASHBOARD COMPUTER SAYS REAR DOOR IS AJAR WHEN IT'S NOT, WILL NOT THE DOORS LOCK AND DOME LATE STAYS ON

DRIVER DOOR AJAR WARNING REMAINS ON AT ALL TIMES. EVEN WHEN DOOR IS SECURELY SLAMMED SHUT. THIS CAUSES A WARNING TO APPEAR ON THE DASH, THE "DINGING" CONTINUES EVERY TIME THE BRAKE IS RELEASED, THE DOME LIGHT REMAINS ON FOR A FEW MINUTES WHEN BEGINNING DRIVING (DANGEROUS AT NIGHT) AND REMAINS ON AFTER EXITING THE VEHICLE (BECAUSE IT THINKS THE DOOR IS STILL OPEN.) THIS HAS CAUSED MY BATTERY TO DRAIN TWICE. THE DOME LIGHT IS EXTREMELY DISTRACTING WHILE DRIVING AT NIGHT AND THERE IS NO WAY TO TURN IT OFF. I HAVE "FIXED" THE PROBLEM BY USING "KEYBOARD CLEANER". HOWEVER, THIS ONLY "FIXES" THE PROBLEM FOR A DAY OR TWO. I HAVE HAD THIS ON-GOING PROBLEM FOR 2.5 YEARS. THE PROBLEM STARTED RIGHT WHEN THE CAR HIT 30,000 MILES.

WE WERE HIT FROM BEHIND BY AN 18 WHEELER IN THE HWY AND SLAMMED INTO THE VEHICLE IN FRONT OF US SEVERAL TIMES AND NOT 1 AIRBAG WENT OFF.

THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATES RANDOMLY AND STAYS ILLUMINATED EVEN WHEN THE DOOR IS FULLY CLOSED AND LOCKED BOTH WHILE THE VEHICLE IS PARKED AND IN MOTION. THE WARNING CHIME PERIODICALLY PLAYS AND THE DOME LIGHT STAYS ILLUMINATED. MY VEHICLE WAS PURCHASED AS "CERTIFIED PRE-OWNED" IN DECEMBER 2014 WHICH EVIDENTLY DID NOT INCLUDE REPLACEMENT OF THE KNOWN DISCREPANT DOOR LATCH COMPONENT.

DOOR AJAR WARNING REMAINS ON FOR DRIVER SIDE DOOR WHEN DOOR IS SHUT. ALSO INTERIOR LIGHT REMAINS ON.

DRIVER SIDE DOOR AJAR SENSOR FAILING. SHOWS DOOR IS AJAR WHEN IT IS NOT. LIGHT WILL NOT GO OFF WHICH DRAINS THE BATTERY AND IT AFFECTS THE LOCKING SYSTEM WHEN IN DRIVE WHICH IS A SAFETY ISSUE. VEHICLE IS A FEW YEARS OLD WITH LESS THAN 45K MILES. DO A SEARCH ON THE INTERNET AND IT IS EASY TO SEE IT IS A WIDESPREAD ISSUE THAT SHOULD BE RECALLED AND FIXED BY FORD. IN MY OPINION THIS IS A BYPRODUCT OF FORD OUTSOURCING TO MEXICO WITHOUT PROPER QUALITY CONTROL. VERY DISAPPOINTED THAT FORD HASN'T HANDLED THIS VERY COMMON ISSUE THAT SEEMS TO OCCUR AROUND 40K MILES ACCORDING TO OTHER OWNER REPORTS. BECAUSE IT IS EXPENSIVE FOR THE CONSUMER TO FIX AT THE DEALERSHIP IT WOULD APPEAR THAT FORD WOULD RATHER PROFIT OFF OF THEIR FAULTY PRODUCT THAN TAKE THE HIT TO MAKE IT RIGHT. BAD BUSINESS - WILL BE THINKING ABOUT THIS WHEN I GO TO PURCHASE MY NEXT VEHICLE.

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORSE OVER TIME AND THAT THE VEHICLES DOOR COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE DOOR SENSOR AND LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO SECURE AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,374. UPDATED 09/29/16*LJ *TR

2012 FORD EDGE BEGAN HAVING A "DOOR AJAR" ERROR. WHEN THIS HAPPENS, YOU ARE UNABLE TO LOCK THE DOORS WITH THE KEYPAD. NOT BEING ABLE TO LOCK THE VEHICLE IS A MAJOR ISSUE. THIS PROBLEM IS CAUSED BY THE FAILURE OF A MICRO SWITCH ASSEMBLED IN THE LATCH MECHANISM. WHEN THIS SWITCH FAILS, THE SIGNAL TO TELL THE CAR THE DOOR IS CLOSED IS NOT SENT.

THE DRIVERS DOOR AJAR LIGHT GOES ON AFTER THE DOOR IS CORRECTLY CLOSED. THIS PROBLEM HAS GOTTEN WORSE OVER THE COURSE OF A COUPLE OF WEEKS. THE LIGHT NOW STAYS ON CONTINUOUSLY AND WHEN THE CAR SLOWS TO A STOP A YELLOW PANEL LIGHT TELLS THE DRIVER TO PUT THE CAR IN PARK. THIS IS VERY DANGEROUS AND MUST BE CORRECTED AS SOON AS POSSIBLE!

MY 2012 FORD EDGE HAS DRIVER DOOR AJAR INDICATOR, CLOSING THE DOOR REPEATEDLY DOES NOT CORRECT THE PROBLEM. THE CAR KEEPS TELLING ME TO SHIFT TO PARK. THE DOOR SWITCH IS A MODULE INSIDE THE DOOR.

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR AJAR WARNING LAMP LIGHT STAYED LIT WHEN THE DOOR WAS CLOSED INDICATING A MALFUNCTION OR FAILURE. THE FAILURE WAS CAUSING THE INTERNAL DOME LIGHT TO REMAIN ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER TO INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PAM

DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT IT DRAINING THE BATTERY.

DRIVERS DOOR AJAR WARNING WILL NOT GO OFF. THIS IS MAKING THE INTERIOR LIGHTS TO REMAIN ON, THE DOOR WON'T LOCK WILL IN THE CAR. NEED HELP IN GETTING THIS TO BE HANDLED BY FORD MOTOR COMPANY.

THE WARNING LIGHT AND SOUND FOR THE DRIVER DOOR BEING AJAR COMES ON AND STAYS ON. THE INTERIOR LIGHT STAYS ON WHILE DRIVING BECAUSE OF THIS AND WILL STAY ON AFTER THE CAR IS OFF AND DOORS ARE LOCKED OR UNLOCKED. I'VE TAKEN IT INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD IT WAS SIMPLY THE SENSOR NEEDING TO BE CLEANED. AFTER I HAD IT FIXED AND PAID TO HAVE IT FIXED, THE PROBLEM BEGAN AGAIN ABOUT TWO MONTHS LATER. I'VE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD EDGE AND OWNERS ARE HAVING TO PAY TO GET IT FIXED. *TR

DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR

2012 FORD EDGE DOOR AJAR SENSOR STAYS ON,DOORS WON'T LOCK AND WARNING BUZZER SOUNDS EVERY TIME I STOP. *TR

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 2 MPH, THE DOOR LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR THREE OR FOUR TIMES IN ORDER FOR THE LIGHT TO DIM. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,052.

THE DRIVERS DOOR DOES NOT CLOSE ALL THE TIME AND THE LIGHT COMES ON AND IT BEEPS VERY ANNOYING......IT IS A SAFETY HAZARD AS THE DOORS WILL NOT LOCK WHEN THIS ACTS UP. *TR

THE DRIVER DOOR AJAR LIGHT AND SIGNAL IS CONTINUALLY BEING ACTIVATED EVEN THOUGH THE DOOR IS CLOSED TIGHTLY. THIS ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING AND THE DOME LIGHTS STAY ON FOR A WHILE CAUSING A SAFETY ISSUE. *TR

I PULLED OUT OF MY DRIVEWAY AND AT 9 MPH MY DOORS AUTOMATICALLY LOCK. THEY ALL LOCKED WITH THE EXCEPTION OF MY REAR DRIVER DOOR. THE DOOR AJAR LIGHT WAS STILL LIT ON MY INSTRUMENT PANEL. I OPENED THE DOOR AND RECLOSED IT SEVERAL TIMES. A FEW HARDER AND A FEW LIGHTER SLAMS AND IT NEVER WENT OFF. THE LIGHT STAYS LIT FOR A FEW DAYS TO A FEW HOURS AND COMES AND GOES OFF AS IT PLEASES. I HAVE EVEN REFRAINED FROM USING THAT DOOR AND IT WILL STILL GO OFF AND LIGHT UP WHEN IT WANTS. I HAVE FOUND SEVERAL POSTS ON THE INTERNET OF THIS SAME ISSUE WITH OTHER FORD VEHICLES: F150, EDGE, RANGER AND ESCAPE NEWER YEAR MODELS FROM 2007 TO CURRENT. IF THE DOORS DO NOT LOCK THIS PUTS THE PERSON OR PERSONS IN THE VEHICLE AT RISK. IT IS A SAFETY HAZARD. THIS MAY ALSO AFFECT THE PROPER ACTIVATION OF THE ALARM WHICH IS ALSO A SAFETY HAZARD. THIS IS A COSTLY FIX THAT IS UNNECESSARY TO THE CONSUMER SINCE THIS IS SUCH A COMMON PROBLEM WITH FORD TRUCKS AND SUVS. IT WOULD BE A RELIEF TO KNOW THAT FORD COULD BE TAKING SUCH SERIOUS CONSIDERATION SINCE IT PUTS ITS CONSUMERS IN JEOPARDY. I LOVE FORD AND ESPECIALLY MY FORD EDGE, BUT THIS IS A VERY ANNOYING PROBLEM AND CONCERN FOR MY FAMILIES' SAFETY. *TR

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY, DOORS NOT LOCK. NOT SAFE TO DRIVE. *TR

WHEN DRIVER SIDE DOOR IS CLOSED THE DOOR-AJAR LAMP LIGHTS UP IN TRANSIT, DOOR AJAR BELL TURNS ON AND BOTH REMAIN ON. COURTESY LIGHTS REMAIN ON AT FIRST, BUT WILL EVENTUALLY TURN OFF. AT OTHER TIMES, THE DOOR AJAR LAMP LIGHTS AS SOON AS THE KEY IS IN THE IGNITION AND BEFORE THE CAR IS TURNED ON AND THEY REMAIN ON EVEN AFTER MULTIPLE ATTEMPTS ARE MADE TO CLOSE THE DOOR SUCCESSFULLY. I REPLACED THE DOOR LATCH AT MY OWN EXPENSE, BUT THE PROBLEM RESUMED 18 MONTHS LATER. *TR

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR FAILS TO FUNCTION PROPERLY MAKING THE VEHICLE REACT AS THOUGH THE DOOR IS OPEN EVEN THOUGH IT IS ACTUALLY CLOSED. THIS PREVENTS THE DOORS FROM LOCKING AND PREVENTS THE DOME LIGHT FROM TURNING OFF. THE DOOR AJAR ALARM AND LIGHT WILL NOT STOP ALERTING THE DRIVER TO THE PROBLEM. BECAUSE THE DOORS WILL NOT LOCK, THERE IS A DANGER TO DRIVER AND PASSENGERS WHILE MOVING. WHEN DOME LIGHT FAILS TO TURN OFF, THE CAR BATTERY CAN RUN DOWN PREVENTING THE CAR FROM STARTING. *TR

MY DRIVERS DOOR APPEARS TO NOT BE CLOSING BUT I KNOW IT IS SHUT. THE DOORS SENSOR SHOWS ON THE DASHBOARD THAT THE DOOR IS OPEN. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET IT TO SHUT. THIS IS A PROBLEM BECAUSE THE DOORS WILL NOT LOCK IF I AM DRIVING DOWN THE ROAD. THIS CAN BE VERY DANGEROUS WHEN TRAVELING. I WOULD LOVE TO SEE A RECALL ON THIS BECAUSE I HAVE DONE NOTHING AND I WAS TOLD BY MY LOCAL FORD DEALERSHIP THAT I WILL HAVE TO PAY $370.00 TO GET IT FIXED AND I JUST DON'T SEE THAT AS FAIR AND REASONABLE. *TR

DOOR AJAR LIGHT KEEPS COMING ON, TELLING ME THAT MY DOOR IS OPEN WHEN IT IS NOT. THIS IS THE SECOND TIME HAPPENING IN A 6 MONTH PERIOD.... *TR

THE DRIVER DOOR LATCH SENSOR WENT BAD. IT KEEPS SAYING THAT THE DOOR IS AJAR. WHEN IT IS NOT. THIS IS A REAL SAFETY ISSUE. FOR EXAMPLE, WHAT IF I DON'T CLOSE MY DOOR COMPLETELY, I WOULD EXPECT THIS WARNING TO COME ON. BUT RIGHT NOW THE DOOR WARNING IS ALWAYS ON. SO I REALLY DON'T KNOW IF MY DOOR IS PROPERLY CLOSED OR NOT. SO FAR I AM "SLAMMING MY DOOR SHUT" TO ENSURE THAT IT IS PROPERLY CLOSED. *TR

THE 'VEHICLE DOOR AJAR' WARNING ON DASH WILL NOT EXTINGUISH. THIS EFFECTS THE INTERIOR DOOR LIGHTS, THE WARNING CHIMES, AND THE DOOR LOCKS. THIS PROBLEM IS RELATED TO THE DRIVERS DOOR LATCH ASSEMBLY WHICH HAS FAILED! *TR

THE DREADED "DOOR AJAR" PROBLEM. *TR

WHEN CLOSING DRIVERS DOOR ON THE DASHBORD SHOWS DRIVERS DOOR AJAR, WHEN DRIVERS DOOR IS CLOSED TO AMEND THIS PROBLEM YOU HAVE TO SLAM THE DOOR USING FORCE. *TR

THE ALERT FOR 'DRIVER DOOR AJAR' COMES ON AND WILL NOT TURN OFF, REGARDLESS OF HOW MANY TIMES AND/OR HOW HARD/SOFT THE DOOR IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AFTER THE CAR IS TURNED OFF. I AM NOW DRIVING AROUND, IGNORING THE ALERT, WHICH IS DANGEROUS BECAUSE I COULD POTENTIALLY BE DRIVING WITH A DOOR THAT IS NOT LATCHED PROPERLY, WHICH COULD RESULT IN A SERIOUS INJURY. THANK GOD IT IS NOT THE DOOR THAT MY SON USES. I AM HEARING FROM EVERY FORD OWNER I'VE SPOKEN TO AND ALL OVER THE INTERNET THAT THIS SEEMS TO BE A PROBLEM IN THE MAJORITY OF FORDS, SO I THINK SOMEONE NEEDS TO LOOK INTO A RECALL ON THIS. THANK YOU. *TR

THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN THOUGH THE DOOR IS CLEARLY CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. *TR

DRIVER DOOR AJAR WARNING LIGHT STARTED COMING ON - AND STAYING ON - EVEN AFTER DOOR APPEARED TO BE SHUT PROPERLY AND SECURELY. THE DOOR LATCH HAD TO BE REPLACED AT A COST TO ME OF $613.93. *TR

DOOR AJAR SENSOR IN DRIVE DOOR MALFUNCTIONING, SHOWS DOOR IS STILL AJAR AFTER MULTIPLE ATTEMPTS TO CLOSE. DOOR IS CLOSED BUT SENSOR WILL NOT GO OFF. KEEPS BEEPING WHILE DRIVING DOWN THE ROAD. *TR

DOOR AJAR STAYS ON WITH LIGHTS AND DINGING NOISE EVEN THOUGH DOOR IS CLOSED! *TR

FRONT DRIVERS SIDE DOOR, THE DOOR IS CLOSED AND THE SENSOR SAYS IT'S AJAR. I HAVE TO SLAM THE DOOR TO HAVE IT READ THAT IT'S SHUT. THE INTERIOR LIGHTS WILL STAY ON EVEN THOUGH THE DOOR IS SHUT. *TR

THE DOOR SENSOR SAYS THE DOOR IS OPEN AND EVERY TIME THE VEHICLE STOPS OR SLOWS DOWN, THERE IS A BEEP AND THE SENSOR ON THE DASH SAYS TO PUT THE CAR INTO PARK .THE DOOR IS NOT OPEN YET THE CAR SAYS IT IS. IT IS DANGEROUS BECAUSE IF THE DOOR REALLY DOESN'T CLOSE WE WOULDN'T REALLY KNOW. THERE IS ALSO AN ANNOYING BEEP THAT IS CONSTANTLY GOING ON TO ALERT US TO THE FACT THAT THE DOOR IS AJAR, BUT IT REALLY ISN'T. IT CAN BE VERY DISTRACTING. AFTER THE CAR IS OFF THE INDOOR LIGHTS STAY ON BECAUSE THE CAR THINKS THE DOOR IS STILL OPEN. THIS NEEDS TO BE LOOKED INTO AND I BELIEVE SHOULD BE RECALLED. I SPOKE WITH ANOTHER OWNER AND THEY HAVE HAD THE SAME PROBLEM! *TR

DOOR AJAR LIGHT STAYS ON SOMETIMES, EVEN WHEN THE DOOR IS SHUT. *TR

HAVING A PROBLEM WITH THE DRIVERS SIDE DOOR. THE DOOR IS COMPLETELY SHUT BUT THE DOOR AJAR LIGHT COMES ON. HAVE TO SLAM THE DOOR SEVERAL TIMES AND EVEN THEN THE DOOR AJAR WARNING COMES ON. I THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. POSSIBLE LATCH REPLACEMENT. *TR

NHTSA, THIS HAS HAPPENED A FEW TIMES AND ITS A BIT ANNOYING. WHEN DRIVING, OR EVEN PARKED, THE DOOR AJAR LIGHT WOULD COME ON FOR THE DRIVER SIDE DOOR EVEN THOUGH THE DOOR IS FIRMLY CLOSED. ONCE YOU REOPEN THE DOOR, AND CLOSE IT AGAIN, THE LIGHT _MAY OR MAY NOT_ TURN OFF. THIS HAS NOT ONLY AFFECTED ME, AND A CLOSE NEIGHBOR, HOWEVER IT ALSO HAPPENED TO A NUMBER OF PEOPLE AS WELL. THE FIX, ACCORDING TO FORD, IS TO CLEAN THE LATCH ASSEMBLY AND IF IT FAILS, THEN REPLACE. HOWEVER THIS IS A COSTLY REPAIR AND SINCE IT AFFECTS SO MANY FORD VEHICLES, WE BELIEVE THIS SHOULD BE LOOKED AT BY THE NHTSA. *TR

THE DRIVERS DOOR AJAR STAYS ON ALL THE TIME. YOU CAN'T TELL IF THE DOOR IS REALLY AJAR OR NOT? I'VE READ MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM IN FORD VEHICLES INCLUDING THE EDGE. THE DOOR AJAR SWITCH IS PART OF THE DOOR LATCH ASSY AND IS NOT EASY TO GET TO OR CHEAP TO REPAIR. *TR

I PURCHASED A 2012 FORD EDGE USED WITH 34,000 MILES ON IT. AT 39,000 MILES I STARTED RECEIVING A "DRIVER DOOR AJAR" WARNING EVEN THOUGH THE DOOR WAS COMPLETELY CLOSED. HAVING RESEARCHED THIS ONLINE I AM FINDING MULTIPLE REPORTS ON MESSAGE BOARDS REGARDING THIS PROBLEM. THE ESTIMATED REPAIR COST IS $250-$400 AND REQUIRES A DEALER PART, THE DOOR LATCH MODULE, TO FIX THIS. SOME FOLKS REPORT SPRAYING SOMETHING LIKE DW-40 RELIEVED THE SYMPTOM BUT I HAVE HAD NO SUCH LUCK. I FIND THAT IF I USE A PEN OR SMALL OBJECT AND PUSH THE LATCH CLOSED MANUALLY AND THEN PULLING THE HANDLE TO "OPEN" IT THE SYMPTOM WILL ABATE FOR A WHILE BUT RETURNS SOON. THE DOOR LATCH IS ON NATIONAL BACK ORDER WHICH SHOULD INDICATE THE NUMBER OF PEOPLE EXPERIENCING THIS ISSUE. THE PRIMARY REASON I FEEL THIS IS A SAFETY CONCERN AND NOT JUST POOR CRAFTSMANSHIP IS FOR ONE, EVERY SINGLE TIME YOU LEAVE A STOPPED POSITION A CHIME GOES OFF AND THE VEHICLE DISPLAY THROWS UP ALERTS TELLING THE DRIVER TO PARK THE CAR. THIS IS BOTH ANNOYING AND DISTRACTING. SECONDLY, ONCE THE DRIVER IS SUFFICIENTLY NUMB TO THE ERRONEOUS MESSAGE IF THE DOOR TRULY IS AJAR HE/SHE WILL MOST LIKELY IGNORE THE FACT. *TR

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED TO SEE IF SHE FELT A DIFFERENCE IN HEIGHT OF THE BRAKE VS ACCELERATOR PEDALS. SHE DID, AND HAS SINCE PRACTICED GOING BETWEEN PEDALS, LIFTING HER FOOT TO ACCESS THE BRAKE, RATHER THAN MERELY SLIDING HER FOOT TO THE LEFT........ IT IS THIS WRITERS OPINION THAT MANY OF THE UNEXPLAINED ACCIDENTS WHERE A PERSON, ESPECIALLY WHEN AN ELDERLY PERSON IS DRIVING, HAS MISTOOK THE ACCELERATOR FOR THE BRAKE IS DUE TO THE HEIGHT OF PEDAL DIFFERENCE. ................ IT MIGHT BE WISE TO MAKE AWARE THIS PROBLEM TO MANUFACTURERS AND THE PUBLIC. ........ THANKS *TR