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2015 Dodge Journey Steering Problems

39 owner-reported steering complaints from NHTSA data

39
Complaints
1
Recalls
Jan 2018Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (1)

RECALLCampaign #16V273000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Owner Complaints (39)

criticalSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Apr 2024

Today while driving on the highway at about 60mph my vehicle lost power causing the car to surge forward. I was unable to steer or brake for several seconds. The gauges completely dropped.

NHTSA #: 11585478
criticalSTEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2024

The car will be driving and just completely shut off in traffic power steering locks up. You can’t get the car into park. The windshield wipers go crazy the screen goes black.

NHTSA #: 11580340
criticalSTEERING
Filed: Sep 2020

Our car has a loss of power steering assist that requires extra steering effort, especially at lower speeds and when turning or parking. The steering wheel is almost completely stiff and cannot be turned without using excessive force to turn the wheel. Power steering work fairly well on freeways (probably due to higher speed).

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NHTSA #: 11352756
criticalSTEERING,AIR BAGS
Filed: Jan 2018

The car lost power while driving unable to steer or stop and caused a crash injuring the driver and totaling the car *tt *tr

NHTSA #: 11058262
criticalSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2016

Driving on a major highway when all of a sudden, I noticed my speed dropping. I pushed on the gas but got no response. Then traffic began to stop but I couldnt!

NHTSA #: 10896292
highSTEERING,ELECTRICAL SYSTEM
Filed: Jun 2025

Was driving down freeway when steering wheel got tight and all the lights on dash started to flash and then the car shut off and wouldn't start, had to have it towed to dealership.

NHTSA #: 11664463
highSTEERING
Filed: Mar 2020

Tl* the contact owns a 2015 dodge journey. The contact stated that while his wife was reversing out of the garage the vehicle lost power steering functionality. Classic chrysler dodge jeep ram of south charlotte located at (10724 pineville rd, pineville, nc 28134, (888)973-0120, was contacted and informed of the failure.

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NHTSA #: 11315599
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Nov 2019

As I was driving through a grocery parking lot, I remember taking my foot off of the accelerator to slow down and to make a right turn up an isle to go to a parking spot. Once my foot came off of the accelerator, my car died, no brakes, and no steering. The electrical continued to work as my music was still playing and the flashers worked as well.

NHTSA #: 11279318
highSTEERING,ENGINE
Filed: Jul 2019

While turning the vehicle the car completely stops having power. Car stalls out but still shows vehicle is running, air still works etc. No warning lights on the dash at all.

NHTSA #: 11233154
highSTEERING,ELECTRICAL SYSTEM
Filed: Dec 2018

Repeated system low voltage issues, vehicle stalls while driving - does not matter the speed - it has done it at 50 - 60 miles a hour rendering power brakes and steering useless. Stalls at red lights or stop signs while moving or still. It is worse during cold and rainy conditions.

NHTSA #: 11164298
highSTEERING,SEATS,ENGINE
Filed: Jun 2018

The driver seat belt does not stay locked in. Periodically I would put the seatbelts on and it will unbuckle as if it wasn't secured in. I heard it click.

NHTSA #: 11104735
highSTEERING
Filed: Apr 2018

I had my vehicle for a year and all of a sudden my vehicle will not steer correctly. It wont turn right at all it just goes straight. I feel the safety for my children and I are at risk.

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NHTSA #: 11083628
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Oct 2017

The problem was the engine stalling while driving. Lost the ability to steer and brake. I had this problem happen to my 18yr old daughter on october 9th 2017.

NHTSA #: 11032901
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Jun 2015

While driving home my 2015 dodge journey (which only had 2,108 miles on it) died while decelerating to turn into my neighborhood. Praise god, no one was behind me and I had to crank the wheel to pull over to the side of the road as the power steering and brakes also died. There were no warning signs, indicators, lights, etc.

NHTSA #: 10730254
mediumSTEERING,POWER TRAIN
Filed: May 2025

The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated.

NHTSA #: 11658230
mediumSTEERING,SERVICE BRAKES
Filed: Dec 2024

My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work and sometimes the car will not start. I'm afraid to drive it.

NHTSA #: 11630827
mediumSTEERING,SUSPENSION,AIR BAGS
Filed: Apr 2024

Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014 v4

NHTSA #: 11584398
mediumSTEERING,ENGINE
Filed: Sep 2023

Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.

NHTSA #: 11544207
mediumSTEERING,VEHICLE SPEED CONTROL
Filed: Apr 2022

Started the car, the check engine light was on and the traction control light was on. Check engine light code said lost communication with steering sensor. The windshield wipers were at full speed and could not be turned off.

NHTSA #: 11460853
mediumSTEERING,POWER TRAIN,SERVICE BRAKES
Filed: Aug 2021

The contact owns a 2015 Dodge Journey. The contact stated while driving at an unknown speed, the vehicle loss power. The instrument cluster warning indicators were illuminated.

NHTSA #: 11427893
mediumSTEERING
Filed: May 2021

Knowing that certain models of journey are included in a steering lines problem mine is not but it's experience some weird issues when you turn right in the standing still mode it offers absolutely no assistance from the system.

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NHTSA #: 11416731
mediumSTEERING
Filed: Apr 2021

Rack and pinion steering blew out while driving. Will cost $1500 to repair. The 2015 dodge journey had a recall for this, but they say somehow my VIN is not included.

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NHTSA #: 11413485
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Oct 2020

While driving I heard a strange engine noise while accelerating ,then the crankshaft,the serpentine belt came off,the steering wheel came rigid or stiff before the battery warning sign goes on with a big oil leak,the car then stopped.

NHTSA #: 11363647
mediumSTEERING
Filed: Mar 2020

Steering not working; very difficult to turn, especially to the right. Since 30k miles the power steering has increased in getting louder and louder. We complained to the dealership in 2016.

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NHTSA #: 11316747
mediumSTEERING,SUSPENSION,ELECTRICAL SYSTEM
Filed: Oct 2019

Have a 2015 journey. Suspension has been replaced, cooling system replaced, and now transmission replaced. Seat belts keep not working right with lights coming on.

NHTSA #: 11266200
mediumSTEERING
Filed: Dec 2018

My vehicle is experiencing steering issues. The steering wheel is very hard to turn and sometimes it feels like it's locked and it won't turn at all. It happens when pulling out of parking space and turning (especially sharp turns) at low speed.

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NHTSA #: 11164300
mediumSTEERING
Filed: Jun 2018

Steering suddenly stopped working. Took to dealership and was told the power steering pump was out. A few days later they called (car was still at the shop) and said that the pump going out caused a rupture in the rack and pinion.

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NHTSA #: 11100601
mediumSTEERING
Filed: May 2018

While driving (in motion) on the highway, steering wheel locked up as if the vehicle was in park, and the engine was off. I had just 5 miles previously turned the steering wheel to get on the highway. I had to come to a stop, place vehicle in park and turn the car off.

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NHTSA #: 11098457
mediumSTEERING,POWER TRAIN,ENGINE
Filed: Mar 2018

Tl* the contact owns a 2015 dodge journey. While driving unknown speeds, the steering wheel was difficult to turn and failed to move. There were no warning indicators illuminated.

NHTSA #: 11080909
mediumSTEERING,SEATS
Filed: Dec 2017

My car steering wheel make noise when I turn the steering and was told it's in recall I take to the dealer 3timrs nd they never fixed it

NHTSA #: 11056887
mediumSTEERING,ENGINE
Filed: Jun 2017

Shortly after purchasing the vehicle I noticed that it jerked as I drove. Several months ago the jerking got a little worse but I was under the impression that it was my brakes. As I was driving the other day I felt several jerks and then the call came to a complete stop with all of the power still being.

NHTSA #: 10993121
mediumSTEERING
Filed: Jul 2016

Tl* the contact owns a 2015 dodge journey. While coming to a stop and depressing the brake pedal, the steering wheel vibrated and made a loud noise. The failure occurred when the brake pedal was depressed.

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NHTSA #: 10888609
lowSTEERING
Filed: Jan 2026

Power steering return line ruptured in cold weather causing loss of steering.

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NHTSA #: 11711599
lowSTEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Aug 2025

I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park.

NHTSA #: 11679226
lowSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2021

While driving the steering wheel locked up and the brakes stopped working, the engine was still running. Breaks were extremely hard to press and was not able to turn the steering wheel at all. Was able to coast to a stop and place the car in park.

NHTSA #: 11430675
lowSTEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Jul 2021

Horn and buttons on steering wheel do not work so guessing that the airbag isn’t going to deploy either.

NHTSA #: 11426674
lowSTEERING
Filed: Oct 2019

When the weather turned cold the power steering was not working correctly. One day it was fine and the next it was difficult to turn when going at a low speed or reversing. It started out as only the right turn was difficult and the only way to get it to work is by accelerating.

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NHTSA #: 11276981
lowSTEERING,WHEELS,SERVICE BRAKES
Filed: Jun 2018

When accelerating vehicle pulls more one way (right). When at steady speed vehicle holds direction but if getting on the freeway or accelerating after stopping, I have to strongly correct the vehicle's direction. Concerned there is a possibility of brakes not fully releasing after stopping and is only noticeable because of the speed (entering the freeway) or full stop was made.

NHTSA #: 11099119
lowSTEERING,POWER TRAIN,ENGINE
Filed: Jul 2017

I was driving my car out of a drive through and when I got to where I needed to turn, my engine just shut off. Car started rolling electrical was still on (lights, etc;) but the steering wheel would not turn at all. I had to put it in park, turn it off and then turn it back on again.

NHTSA #: 11010820

Other 2015 Dodge Journey Issues