Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2012 Dodge Journey — Known Issues & Recalls
Complaints from Jan 2013 to Dec 2014
The most reported issue is service brakes problems (43 complaints). 21 complaints involved crashes. 13 involved fires.
Open Safety Recalls (6)
NHTSA Campaign: 17V432000
Component: AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
NHTSA Campaign: 16V273000
Component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
NHTSA Campaign: 15V431000
Component: ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
NHTSA Campaign: 15V675000
Component: ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
NHTSA Campaign: 11V550000
Component: SERVICE BRAKES, HYDRAULIC:FLUID
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
Risk: THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
Fix: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA Campaign: 11V487000
Component: ENGINE AND ENGINE COOLING
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Fix: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Owner-Reported Issues (20 of 374)
Service Brakes, Hydraulic,electronic Stability Control (esc) →4 issues
Your ABS warning light came on, and the dealer said your ABS module needed replacement but it was on back order. After severe weather, your check engine and traction control lights also came on. Most concerning, while parked in reverse, your brake pedal sank all the way to the floor, which is a serious safety issue. You discovered this problem matches an existing safety recall, and the ABS module is likely the culprit. The repair will involve replacing the faulty ABS module, which controls your anti-lock braking and electronic stability systems.
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When you pressed the brake pedal while driving at 10 MPH, it sank all the way to the floor and your brakes didn't work properly. A dealer diagnosed that your ABS module (anti-lock brake system) was failing and needed replacement. This is a serious safety issue since your brakes didn't respond when you needed them to stop. The fix will require replacing the ABS module.
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After your car got wet from rain, the ABS warning light came on, your speedometer dropped to 0 MPH, and the Electronic Throttle Control warning light illuminated. A mechanic found that water was leaking into the ABS module and needed to be replaced. This is a known issue covered under NHTSA recall campaign 15V675000. The repair will involve replacing the ABS module to prevent water intrusion.
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Your brake pedal feels soft when you press it, and you hear an abnormal grinding sound while braking at any speed. A mechanic suspects the ABS module may be the cause. Your vehicle was previously repaired under a recall for brake and stability control issues, but the dealer says any new repairs would be at your expense and hasn't diagnosed or fixed the current problem. The issue appeared around 66,000 miles.
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Unknown Or Other →2 issues
Your antilock brake module (part number 68194693AF) is on back order, and the manufacturer reports about 1,000 other customers are waiting for the same part. You're asking why Dodge hasn't issued a recall given the high number of people experiencing this issue.
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Your ABS module has moisture getting inside it, which is causing your warning lights to turn on. Even though your vehicle wasn't included in the recall for this issue, you're experiencing the same problem that affected other 2012 Dodge Journeys. The fix will likely involve replacing or resealing the ABS module to keep moisture out.
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Seats →2 issues
Your driver's side headrest suddenly deployed on its own when you started the vehicle and hit your head, causing neck and shoulder pain. The dealer said an extended warranty had expired and didn't diagnose or repair the problem. The headrest mechanism may need to be inspected and repaired or replaced to prevent this from happening again.
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Your headrest has popped open and won't close back down. You're also unable to remove the headrest to attempt fixing it yourself. This prevents you from adjusting the seat back to a comfortable position.
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Power Train,electrical System,unknown Or Other →1 issue
Your car suddenly stalled while you were crossing an intersection on a green light with no warning lights beforehand. A few days earlier, your car wouldn't start and displayed a message about the key being left in the vehicle, even though the key was actually in the car. This sudden stall is dangerous because it could happen on a highway, and you should have this electrical and starting system issue diagnosed by a mechanic immediately.
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Engine →1 issue
Your engine has no compression in one or more cylinders, likely due to a head gasket failure. Tests show combustion gases are leaking out of the cylinder, though your car isn't overheating or losing coolant noticeably. This will prevent your engine from running properly or starting. Fixing this typically requires removing the cylinder head and replacing the head gasket.
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Engine And Engine Cooling →1 issue
Your 2012 Dodge Journey caught fire without warning after your daughter started it, preceded by an abnormal popping noise from the engine. The fire spread to your home and two nearby vehicles, causing significant property damage. This issue is covered under a safety recall (NHTSA Campaign 15V431000) for engine and engine cooling problems, and your vehicle should be inspected and serviced by a dealer immediately to prevent this from happening again.
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Service Brakes, Hydraulic →1 issue
While driving at 50-60 mph, your brakes suddenly locked up and you lost control of the vehicle. An orange warning light appeared on your dashboard at the time. This is a serious safety issue that needs immediate professional diagnosis to determine what caused the brake system to fail.
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Electrical System,service Brakes,engine →1 issue
Your 2012 Dodge Journey has experienced multiple serious failures including transmission breakdown (causing loss of power on the highway), engine problems (camshaft, rocker arm, ignition coil, and thermostat issues), and brake system malfunctions. While other model year Journeys have been recalled for these same defects, your vehicle has not been included in those recalls despite experiencing identical problems. Repairs may involve transmission rebuild, engine component replacement, and brake system inspection and repair.
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Power Train →1 issue
While driving, your engine RPM suddenly spiked but the car could only go about 10 MPH, forcing you to pull over. The check engine light came on and stayed on. A mechanic found metal shavings inside the transmission, indicating serious internal damage. This typically requires a full transmission rebuild or replacement to restore normal operation.
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Suspension,power Train,engine →1 issue
Your engine developed metal fragments inside it, which was supposedly addressed under a recall, but the recall repair didn't actually replace the engine. You later had to pay $9,000+ to replace the entire engine for the same metal fragment issue. Beyond this engine problem, your car has required thousands in additional repairs to the transmission and other components within just 4 years of ownership. The fix would require Dodge to either fully replace the defective engine under warranty or provide financial compensation for the out-of-pocket repair costs.
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Air Bags,service Brakes,engine →1 issue
Your 2012 Dodge Journey has several unresolved recall issues, including an ABS light that stays on and airbag problems that also affect the turn signal system. The dealer said some of these issues aren't covered under recall and refused to fix them despite previous inspections documenting the problems. You'll likely need to have the airbag system, ABS system, and engine-related components professionally diagnosed and repaired at a qualified service center.
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Wheels →1 issue
Your car's factory wheel nuts are collapsing and becoming smaller in diameter when impact wrenches are used on them, making them difficult or impossible to remove. If you get a flat tire on the highway, you may not be able to remove the wheel and install your spare tire, which could leave you stranded in a dangerous situation. The solution involves replacing the factory wheel nuts with new ones that can withstand impact wrench pressure.
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Wheels,service Brakes,engine →1 issue
Your car is experiencing engine problems that are affecting how it runs. The issue may also be related to your brakes or wheels, though the complaint doesn't specify the exact symptoms. You should have a mechanic diagnose the engine to determine what's causing the problem and whether it's affecting your braking system.
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Service Brakes →1 issue
Your car's ABS, traction control, and emergency brake warning lights turned on together. You found that other 2012 Dodge Journeys have a recall (R61) for this issue, but your specific vehicle doesn't have that recall listed, so you may have to pay out of pocket for the repair. The fix will likely involve inspecting and replacing the brake system component causing the warning lights.
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Structure →1 issue
Your front passenger door handle is showing an electrical error code (B25AA-01), indicating a general electrical failure with that component. This has been present in your vehicle and may affect the door handle's operation. The issue likely requires electrical diagnosis and repair or replacement of the door handle assembly.
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Related Vehicles
Other Dodge Journey years: