2011 Dodge Journey Cruise Control Problems
4 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (4)
MY CAR ISSUE: I CAN'T DRIVE PAST 40 MPH. WHEN SPEED INCREASES, THE RPM AND CAR TEMPERATURE INCREASES. I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THE SERVICE TECH TO TEST DRIVE MY CAR BECAUSE IT'S STALLING WHILE DRIVING FROM A DAY AGO. HE STATED THAT THERE MAYBE AN INTERNAL ISSUE COVERED BY POWERTRAIN WARRANTY. THE NEXT AVAILABLE APPOINTMENT TO LOOK AT MY CAR WAS AFTER FEBRUARY 17, 2015. I DROPPED MY CAR OFF FOR A DIAGNOSTIC TEST TO LEARN THAT THE TIPM MELTED AND THAT HE HAS NEVER SEEN THAT HAPPEN BEFORE. AFTER LEARNING THE COST OF THE REPAIR, WE DID RESEARCH ON THE PART TO LEARN THAT IT SHOULD BE UNDER RECALL BUT CHRYSLER HAS BEEN FIGHTING CONSUMERS ON FIXING THE PROBLEM. MY BOYFRIEND LOOK IN THE FUSE BOX TO LEARN THAT THE TIPM DID NOT MELT BUT A $3.50 RELAY PART DID MELT. SO HE DROVE TO THREE DIFFERENT LOCATIONS LOOKING FOR THIS PART. TWO OF THE THREE LOCATIONS CALLED THE DEALERSHIP THAT I WENT TO FOR AN OIL CHANGE AND DIAGNOSTIC TEST WERE VERY RUDE AND HUNG UP ON 3 PHONE CALLS (2 HANG UP CALLS FOR O'REILLY'S AND 1 HANG UP CALL FOR A NEIGHBORING DEALERSHIP). *JS
MY WIFE WAS DRIVING THE CAR, WHEN SUDDENLY THE GAS PEDAL BROKE OFF AT THE BASE. THE CAR LOST ALL ACCELERATION. LUCKILY, NO ONE WAS BEHIND HER AND SHE WAS ABLE TO GLIDE OF THE RODE. *TR
I WAS DRIVING ON THE HIGHWAY AT 60MPH, I WENT TO PASS A CAR AND PRESSED THE ACCELERATOR PEDAL AND THE PLASTIC PEDAL BROKE OFF JUST AFTER THE PIVOT POINT. I HAD TO CROSS 3 LANES OF TRAFFIC THAT WERE TRAVELING AT HIGHWAY SPEEDS (65-75), ALL WHILE MY SPEED WAS RAPIDLY DECREASING, TO GET TO THE SHOULDER OF THE ROAD. *TR
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHEN COMING TO A STOP, THE VEHICLE WOULD SURGE FORWARD ABNORMALLY UNTIL THE BRAKES WERE DEPRESSED A SECOND TIME. THE DEALER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WOULD GIVE IN A RETURN CALL WITHIN A DAY. THE FAILURE MILEAGE WAS 7,800.