2011 Dodge Journey Brakes Problems

Your brake pedal sank to the floor when you pressed it, and your ABS warning light came on. A mechanic found that your ABS brake module had failed and needed replacement, but the dealer told you this part has been discontinued and couldn't repair it. The fix would involve replacing the ABS brake module, though you may need to source a used or aftermarket unit since Dodge no longer makes this part.

Your brake calipers are locking up while you're driving, which causes the brakes to grab and hold. You've already had them replaced once, but the problem keeps happening. This could indicate an issue with the brake lines, master cylinder, or a related component that's causing pressure to build up abnormally. A mechanic will need to diagnose why the replacement calipers are still locking to identify the underlying cause.

While driving your 2011 Dodge Journey, the ABS, brake, and traction control warning lights came on. A dealership diagnosed that your ABS module needs to be replaced, but the part is no longer manufactured, so the repair couldn't be completed. The issue occurred at 67,000 miles. Fixing this will require sourcing and installing a replacement ABS module, which may involve finding a used part or aftermarket alternative since the original is discontinued.

Your car's ABS (anti-lock brake) module has failed and is no longer available from the manufacturer. This means your anti-lock braking system won't function properly. You'll need to find a replacement ABS module, which may require sourcing a used part or an aftermarket alternative since Dodge no longer makes this component.

Your brake pads and rotors are wearing out unusually fast—you've had to replace them every 3 months since installing new ones less than a year ago. You're noticing a burning metal smell and your brake warning light stays on. This likely indicates a brake system issue such as a stuck caliper, uneven brake pad wear, or a problem with the brake fluid system that's causing excessive friction and heat.

SHAKING IN CAR AND STEERING WHEEL WHEN I APPLY THE BREAKS. THIS IS SUPPOSE TO BE A RECALL BUT DODGE HOUSE SAYS NO RECALLS? I REPLACED THE ROTTERS AND BRAKES AND IT STILL DOES IT AT ANY SPEED ABOVE 30 MPH. HAS BEEN ON GOING SINCE WE PURCHASED THE VEHICLE.

MY CAR HAS 132K MILES AND I'M REPLACING THE BRAKES ON THE FRONT FOR 8TH TIME AND THE BACK FOR THE 3RD TIME. CAN'T SEEM TO GET MORE THAN 15-20K MILES OUT OF A SET OF PADS AND ROTORS. LAST TWO TIMES I NEEDED SERVICE THE BRAKE CALIPERS HAD SEIZED SHREDDING THE FAIRLY NEW ROTORS WHICH WERE SO HOT THAT I FEARED THE CAR WOULD CATCH ON FIRE.

SINCE I HAVE PURCHASED THE VEHICLE 4 YEARS AGO, I HAVE HAD THE BRAKES REPLACED 4 TIMES DUE TO PREMATURE WARE. THE CALIPERS HAVE ALSO BEEN REPLACED DUE TO REAR BRAKES NOT RELEASING AND PADS WEARING AND HEATING. ONE MECHANIC SHOWED ME WHERE THEY WERE STRESSED FROM THE HIGH HEAT OF THIS ISSUE. NOW MY REAR DRIVERS SIDE BRAKE PAD IS GONE COMPLETELY UNLIKE PASSENGER SDIE, THOUGH REPLACED AT THE SAME TIME INCLUDING CALIPERS. I BELIEVE IT ISN'T RELEASING AGAIN

EXCESSIVE BRAKE WEAR CAUSING WARPED ROTORS AND PAD REPLACEMENT EVERY SEVERAL THOUSAND MILES. BEGAN SHORTLY AFTER TAKING DELIVERY OF THIS VEHICLE NEW AND HAS CONTINUED SINCE. VEHICLE NOW HAS 80K MILES ON IT....PROBABLY HAD IN FOR BRAKE WORK SERVICE 10 TIMES COSTING THOUSANDS.

MY HUSBAND AND MYSELF PURCHASED OUR 2011 DODGE JOURNEY RT 2 YRS AGO AND WAS SOLD ON HOW GREAT THIS TRUCK WAS. SINCE THEN WE HAVE CHANGED THE ROTORS AND BRAKES 6 TIMES. WE HAD OUR TIRES CHANGED DUE TO SHAKING WHILE BRAKING BUT THE PROBLEM STILL EXISTED. SO THE TIRES WERE NOT THE PROBLEM. RECENTLY 2 DAYS AGO MY HUSBAND WAS DRIIVING WITH MY CHILDREN IN THE TRUCK AND COULD NOT STOP THE TRUCK DUE TO THE BRAKES. HE PUSHED THE BRAKES LITERALLY ALL THE WAY TO THE FLOOR AND HARDLY STOPPED. MY TRUCK IS NOW IN A TOW YARD AND LUCKILY MY HUSBAND AND KIDS ARE SAFE. THERE IS DEFINITE PROBLEM WITH THESE TRUCKS AND SOMETHING NEED TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT. WE R NOW WITHOUT A VEHICLE DUE TO THIS PROBLEM WHICH I HAVE CALLED DODGE AND COMPLAINED ABOUT AND WAS TOLD IT'S A BASIC PROBLEM WITH THE BRAKES AND THERE IS NO OFFICIAL RECALL ON THEM. SOMEONE SHOULD BE RESPONSIBLE FOR THIS PROBLEM!

WE HAVE HAD OUR BRAKES/CALIPERS/ROTORS/BRAKE LINES CHECKED AND/OR REPLACED "3 TIMES" OVER THE PAST 4 MONTHS. EACH TIME THE MECHANIC WAS NOT COMFORTABLE WITH ME DRIVING THE CAR IN THAT CONDITION - SO HE KEPT THE CAR EACH TIME UNTIL IT WAS FIXED. BACK IN JULY - THE BRAKES SOUNDED HORRIBLE - GRINDING AND SQUEALING - AND VERY VERY HOT. IN JULY, OUR MECHANIC SAID - BRAKE PADS WERE GONE - ROTORS SHOT, CALIPER SHOT, SO WE PAID OVER $400 TO HAVE ALL OF THAT REPAIRED. SO, NEW ROTORS, BRAKES AND CALIPERS ON THE REAR OF THIS CAR.....WE THOUGHT THE PROBLEM WAS FIXED (ALTHOUGH WE ARE STILL PUZZLED AT WHY THE BRAKES/ROTORS/CALIPERS WERE SO BAD). WELL, 2 MONTHS LATER (SEPTEMBER) THE PROBLEM WAS BACK AND WORSE THIS TIME. THE REAR DRIVER SIDE BRAKE WAS INSANELY HOT, YOU COULD HEAR IT TICKING WITH HEAT AND COULD FEEL THE HEAT FROM A FOOT OR TWO AWAY - THE SQUEALING SOUND WAS BACK AND EVEN WORSE. THAT WE HAVE HAD THE SAME PROBLEM (BRAKES/ROTORS/CALIPERS SHOT) 3 TIMES IN A FOUR MONTH PERIOD. AGAIN IN NOVEMBER, NEEDED NEW BRAKES, CALIPERS AND IT EVEN RUINED THE BRAKE LINE WITH THE HEAT!!! THE CALIPER "BROKE", THE BRAKE PADS WERE WORN DOWN AGAIN - IN ONLY 2 MONTHS!!! OUR MECHANIC RESEARCHED THE PROBLEM AND SAID CHRYSLER PUT THE WRONG BRAKE SYSTEM ON THE DODGE JOURNEYS (YEARS 2009-2013 I BELIEVE) AND CORRECTED IT IN 2014. THE CURRENT BRAKE SYSTEM IS NOT ADEQUATE FOR THE WEIGHT OF THE VEHICLE. HE SAID THERE IS A CLASS ACTION LAWSUIT RIGHT NOW - BUT NO RECALLS AS OF YET. HE SAID IT WOULD BE $400 FOR A NEW BREAK SYSTEM. OUR MECHANIC ALSO SAID AUTO ZONE WILL NOT LONGER KEEP REPLACING OUR BRAKE PADS FOR FREE (THEY DID THIS 3 TIMES AS WE THOUGHT IT WAS FAULTY BRAKE PADS/CALIPERS AT FIRST) AS THERE IS NOTHING WRONG WITH THEIR PRODUCT - THE PROBLEM IS WITH THE BRAKE SYSTEM IN THE DODGE JOURNEY. PLEASE HELP! HOW DO WE GET CHRYSLER TO REPLACE THIS BRAKE SYSTEM TO MAKE IT SAFE TO DRIVE?

WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS, WHEN YOU HAVE TO PUSH THE BRAKES THERE WAS A PRETTY SEVERE VIBRATION. THE VIBRATION AT TIMES WAS ALMOST BAD ENOUGH TO MAKE YOU LOSE CONTROL DEPENDING ON SPEED AND HOW HARD YOU HAVE TO APPLY THE BRAKES. WHEN I ASKED THE DEALERSHIP ABOUT THIS ON MORE THAN ONE OCCASION THEY TOLD ME THAT THIS WAS A KNOWN PROBLEM WITH 2009 - 2011 MODEL YEARS BUT THERE WAS NO RECALL. THEN AT 37,000 MILES I HAD TO TAKE MY CAR IN FOR BRAKE NOISE AND THEY TOLD ME THAT ALL OF MY BRAKES WERE BAD AND THAT THE ROTORS WERE WORN UNEVENLY AND NEEDED REPLACED. I SAID THERE IS NO WAY THAT A 37,000 MILE CAR SHOULD HAVE THAT BAD OF BRAKES AND I REMINDED THEM OF THE PREVIOUS COMPLAINTS. IT DID NO GOOD AND I HAD TO PAY $700. IF YOU READ ONLINE THERE ARE MANY COMPLAINTS LIKE MINE AND WITH THE ISSUE BEING SOMETHING AS IMPORTANT AS BRAKES, THIS SHOULD BE TAKEN SERIOUSLY.

I BOUGHT MY JOURNEY IN 08/2014 WITH 37,000. THE DEALERSHIP REPLACED THE FRONT ROTORS AND BRAKES. LESS THAN 30,000 MILES LATER (TODAY) I WAS TOLD THAT I NEED TO REPLACE MY BRAKES AND ROTORS BECAUSE THEY ARE METAL AGAINST METAL AND GRINDING WHEN I STOP. *TR

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES FAILED TO WORK PROPERLY AND THE BRAKE PEDAL SANK TO THE FLOOR. THE CONTACT MENTIONED THAT THE STOPPING DISTANCE WAS EXTENDED AND THE BRAKE LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN DETERMINED THAT NOTHING WAS WRONG WITH THE BRAKES. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 41,000. ..UPDATED 05-26-15 *BF UPDATED 10/4/2017*CN

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER STATED THAT THE ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

BRAKES REPLACED AT 12,000 MILES WE BOUGHT THE CAR AT 15,000 MILES BRAKES SHAKING THE CAR AT 25,000 MILES AND REPLACED AT 27,000 BRAKES STARTED TO SHAKE AT 40,000 MILES AND I CALLED THE DEALERSHIP AND THEY SAID THE ONLY FILE THAT THE BRAKES WERE REPLACED WERE AT THE 12,000 MILE POINT WHICH MEANS THEY KEPT THE 27,000 MILES OFF THE BOOK. BRAKES HAVE BEEN SHAKING FOR SOME TIME NOW AND WE ARE REPLACING AGAIN AT 50,000. *TR

21,000 MILES AND JUST REPLACED THE REAR BRAKES AND FRONT ROTORS ON MY VEHICLE. CALLED DEALERSHIP TO FIND OUT WARRANTY INFORMATION AND IT IS ONLY 12,000 MILES/12 MONTHS. IT COST ME $300.00 TO HAVE THEM REPLACED AND AM NOT HAPPY ABOUT IT. IN ALL MY YEARS OF LEASING MY VEHICLE, I HAVE NEVER HAD TO REPLACE BRAKES ON MY VEHICLES AT 21,000. *TR

HORRIBLE PARTS THE BRAKES AND ROTORS NEEDED TO BE REPLACED AFTER ONLY 2 YEARS. I HAVE ASKED MANY PEOPLE WHO OWN THE SAME CAR ABOUT IT AND THEY ALL HAVE THE SAME PROBLEM. *TR

MY STEERING WHEEL WAS SHAKING WHEN I BRAKE, THIS IS DUE TO SUB PAR ROTORS. THERE ARE MANY OTHERS WITH THIS SAME PROBLEM, AND CHRYSLER RECALLED THE 2010 JOURNEY'S FOR THE SAME ISSUE, BUT REFUSE TO TAKE RESPONSIBILITY FOR THE 2011'S BECAUSE, ACCORDING TO THEIR CUSTOMER CARE REP, NOT ENOUGH PEOPLE HAVE COMPLAINED YET. MY VEHICLE HAD UNDER 31,000 MILES WHEN THIS NEEDED TO BE FIXED. ROTORS SHOULD AND DO LAST MUCH LONGER THEN 3 YEARS AND 31,000 MILES. I HAVE JUST HAD THE ROTORS REPAIRED AT MY OWN EXPENSE, $300.00 FOR THE FRONT ROTORS. CHRYSLER SHOULD REIMBURSE ME FOR THIS EXPENSE. *TR

THERE HAS BEEN A PROBLEM WITH THE BRAKES IN THIS VEHICLE SINCE WE BOUGHT IT ALMOST 3 YEARS AGO, ALTHOUGH THE DEALERSHIP HAS SAID THEY CANNOT FIND IT. AT SPEEDS OVER 40MPH, WHEN THE BRAKES ARE APPLIED THE STEERING WHEEL VIBRATES UNTIL THE VEHICLE IS COMPLETELY STOPPED. NOW THAT THE VIBRATION IS REALLY BAD, I BEGAN AN INVESTIGATION ONLINE TO SEE IF OTHER JOURNEY OWNERS HAD THE SAME EXPERIENCE WITH VIBRATION. I HAVE DISCOVERED THERE ARE MANY WITH THE PROBLEM, THAT CHRYSLER HAS BEEN MADE AWARE OF THIS PROBLEM FOR YEARS, BUT I DON'T KNOW WHAT IS BEING DONE TO REMEDY THE PROBLEM FOR THOSE OF US WHO OWN THE VEHICLES. THIS IS AN EXPENSIVE REPAIR, THAT THE DEALERSHIP CHOSE TO IGNORE WHEN BROUGHT TO THEIR ATTENTION, AND THE VEHICLE WAS STILL UNDER WARRANTY. *TR

I LIVE AND BOUGHT THE CAR IN GUADALAJARA, MEXICO. BUT SINCE IT IS ESSENTIALLY THE SAME AS THOSE SOLD IN THE USA, AND OTHER COUNTRIES I HOPE MY EXPERIENCE WITH THE CAR PROBLEM I AM DESCRIBING BELOW, HELPS OTHER OWNERS.ONLY A FEW MONTHS AFTER WE BOUGHT A BRAND NEW 2011 DODGE JOURNEY NOTICED A STRONG STEERING WHEEL VIBRATION WHEN BRAKING FROM ANY SPEED. CAR STOPPED OK, BUT ANNOYING AND FELT UNSAFE. TOOK TO DEALER, THEY FOUND A WARPED LEFT FRONT ROTOR AND PREMATURELY WORN FRONT PADS, HAD TO FIX ON MY EXPENSE. AFTER ONLY 5000 OR SO MORE MILES SAME FAILURE AGAIN, THIS TIME TOOK CAR TO A SPECIALIZED BRAKES SHOP, THEY AGAIN FOUND WARPED ROTOR (REPLACED NEW), WORN PADS, ETC. AGAIN AFTER ANOTHER 6K MILES, SAME FAILURE. TOOK THE CAR TO THE SAME BRAKE SHOP. THEY WERE SO PUZZLED BY THE REPEATING FAILURE AND LOW MILEAGE IN BETWEEN THAT THIS TIME THEY DID A VERY THOROUGH DISASSEMBLY AND INSPECTION OF THE BRAKES SYSTEM. THIS TIME THOUGH, WE SUCCESSFULLY FOUND THE ROOT CAUSE OF THE PROBLEM: WARPED AND WORN PINS WHERE THE CALIPERS SIT AND SLIDE TO GRIP THE PADS WHEN BRAKING. THIS, UNDER SOME CONDITIONS APPARENTLY CAUSED CALIPER TO "STICK" (DUE TO WARPING AND NOTICEABLE INDENTATION FROM EXCESSIVE WEAR), CAUSING SOME PERMANENT BRAKING ON ROTORS WITH OBVIOUS OVERHEATING, ROTOR WEAR, WARPING AND EXCESSIVE (AND NOTORIOUSLY UNEVEN) WEAR OF BRAKE PADS. SO, THE PINS WERE REPLACED ALONG WITH THE PADS AND ROTOR, I AM HAPPY TO SAY THAT AT LEAST IN MY CAR THIS COMPLETELY SOLVED THE PROBLEM FOR GOOD, THIS LAST TIME I HAD THE BRAKES SERVICED THE PADS LASTED OVER 14K MILES PRIOR TO REPLACEMENT AND NO VIBRATION WAS FELT AGAIN, (WE LIVE ON A HILLY AREA AND USE A LOT OF BRAKING DOWNHILL, SO 14K MILES PAD LIFE IS ACCEPTABLE AND COMPARABLE TO OTHER CARS WE OWNED). HOPE THIS HELPS THE HUNDREDS OF OWNERS EXPERIENCING THIS SAME PROBLEM AS SEEN IN MANY FORUMS OVER THE INTERNET. *TR

BOUGHT DODGE JOURNEY 2011 R/T IN FEB IF THIS YEAR(2013). TRUCK CURRENTLY HAS 29,000 MILES ON AND NOW STEERING WHEEL SHAKES RAPIDLY WHEN BRAKING. VERY SCARY WHEN ON PARKWAY DRIVING 50-65 MILES PER HOUR WHEN YOU HAVE 2 YOUNG CHILDREN IN THE VEHICLE. GOT A CARFAX ON VEHICLE AND FOUND OUT THAT IT HAS HAD ROTORS AND BRAKES REPLACED OR REPAIRED AT LEAST 3 TIMES STARTING AT 2,400 MILES. I THINK THAT IT TOTALLY UNCALLED FOR AND IT SOUNDS REALLY UNSAFE FOR ME AND MY CHILDREN. TO HAVE TO REPLACE THEM 4 TIMES BEFORE IT EVEN HITS 30,000 MILES. I THINK THERE IS A PROBLEM HERE. SO NOT ONLY DO I HAVE TO PAY FOR THEM TO BE REPLACED TIME AND AGAIN BUT TO PUT MY FAMILY AT RISK. THE MANUFACTURER SHOULD DEF BE RESPONSIBLE AND LIABLE FOR THIS PROBLEM. *TR

MY JOURNEY IS LESS THAN 2 YEARS OLD WITH 18,500 MILES. ROTORS ARE ALREADY WARPED (CAR SHAKES VIOLENTLY UPON BRAKING AT ALL SPEEDS). DODGE STATES THAT BRAKES ARE ONLY COVERED UNDER THEIR WARRANTY UP TO 12,000 MILES. INTERNET SITES ARE FILLED WITH COMPLAINTS ABOUT SIMILAR PROBLEMS IN 2009-2010 JOURNEYS AND DODGE ENDED UP EXTENDING WARRANTEES FOR THOSE YEARS AS A RESULT. DODGE CLAIMS TO HAVE ADDRESSED BRAKE ISSUES WITH THE 2011 REDESIGN BUT CLEARLY THE PROBLEM REMAINS. THEY NEED TO STAND BEHIND THEIR PRODUCT, AND DO THE RIGHT THING BY EXTENDING THE BRAKE WARRANTY ON 2011'S AS WELL. *TR

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

ISSUES WITH BRAKES ON 2011 DODGE JOURNEY. RECENTLY BRAKES STARTED SQUEAKING AND SOUNDED LIKE METAL GRINDING COMING FROM THE FRONT OF THE VEHICLE. JUST RECENTLY TOOK THE VEHICLE TO DODGE DEALERSHIP ASKING THAT THEY LOOK OVER THE BRAKES, I WAS INFORMED THAT THEY ARE NO LONGER COVERED BY WARRANTY AND WILL BE AT MY EXPENSE IF ANYTHING NEEDS TO BE REPLACED. GOT A CALL A SHORT TIME LATER AND THEY SAID THAT UPON VISUAL INSPECTION THEY COULD NOT FIND ANY PROBLEMS WITH THE BRAKES. I WAS TOLD THAT THERE COULD HAVE BEEN A ROCK OR SOMETHING STUCK IN THE BRAKING SYSTEM. PROBLEM STILL PERSISTS ALTHOUGH IT IS INTERMITTENT AND USUALLY ONLY HAPPENS AT SLOWER SPEEDS WE STILL QUESTION THE SAFETY OF THE VEHICLE AND THE PROPER FUNCTIONALITY OF THE BRAKING SYSTEM.VEHICLE CURRENTLY HAS JUST OVER 24000 MILES PROBLEM STARTED SOMEWHERE AROUND 20000 MILES. *TR

WHILE DRIVING AT HIGHWAY SPEEDS THE CAR SHIMMIED AND CAME TO AN ABRUPT STOP WITHOUT EVER APPLYING THE BRAKES. FELT BRAKES LOCK AND HEARD TIRES SKID SHORTLY AFTER A LOUD THUD UNDER THE CAR STEERING WHEEL FELT AS THOUGH THE BRAKES HAD BEEN SLAMMED TO AVOID A CRASH WITH NO WARNING AT ALL. THIS HAS HAPPENED TWICE IN A MONTHS TIME WITH NO ENGINE LIGHTS OR WARNINGS. *TR

SINCE I PURCHASED THIS VEHICLE IN SEPTEMBER OF 2011 I'VE HAD PROBLEMS FROM THE RADIO NOT WORKING, POWER OUTLETS NOT WORKING, BAD CYLINDER HEADS, HAVE RANDOM LOSS OF ACCELERATION, BAD GAS TANK AND FUEL PUMP. ACCORDING TO THE TECHNICIAN AT THE DEALER THE JOURNEY HAS A PROBLEM WITH THE CYLINDER GOING BED WITHIN THE FIRST YEAR. THE FUEL PUMP HAD TO BE REPLACED TWICE. THE FIRST TIME THEY REPLACED IT I BROKE DOWN IN THE MIDDLE OF THE FREEWAY 3 DAYS LATER WITH MY FAMILY IN THE VEHICLE. THE BRAKES AND STEERING WHEEL LOCKED UP AND THE VEHICLE SHUTOFF. I WAS A SITTING DUCK WAITING TO BE HIT BE ONCOMING VEHICLES. I HAD THE VEHICLE TOWED BACK TO THE DEALER AND 3 DAYS LATER I'M TOLD THAT THE VEHICLE IS FIXED BUT I NEED TO REPLACE THE BRAKES BECAUSE THEY WERE AT 0%. FIRST OF ALL I JUST HAD TO REPLACE THE TIRES 2 MONTHS PRIOR AND MY BRAKES WERE FINE NOW I HAVE NO BRAKES AT ALL. SECONDLY THEY SAID THEY ROAD TESTED THE VEHICLE THE FIRST TIME THEY SHOULD HAVE FIXED THE ISSUE BUT YET THEY DIDN'T TELL ME I NEEDED NEW BRAKES. I COULDN'T FUEL MY VEHICLE TO FULL. IT GENERALLY STOP AROUND 3/4. THEY HAVE REPLACED EVERYTHING THERE IS TO REPLACE AND THE CAR STILL DOESN'T WORK. AFTER THE SECOND TIME THE FUEL PUMP WAS REPLACED I WAS TOLD MY VEHICLE WAS FIXED I PICKED IT UP AND IT WAS WORSE THAN WHEN I DROP IT OFF. THE VEHICLE WAS MAKING LOUD NOISES, VIBRATING, AND I STILL COULDN'T TELL HOW MUCH GAS WAS IN THE TANK. ON TOP OF ALL OF THAT THEY TRIED TO CHARGE ME 20 DOLLARS FOR GAS AND WHEN I REFUSED TO PAY THEY TOOK THE GAS OUT THE VEHICLE AND LEFT IT ON THE LINE NEXT TO THE E. I HAD ENOUGH GAS TO MAKE IT TO THE GAS STATION. NEEDLESS TO SAY I'M STILL WITHOUT A VEHICLE. *TR

I HAVE HAD PROBLEMS WITH MY BRAKES, THEY WERE REPLACED 3 TIMES NOW AND I ONLY HAVE 17,200 MILES ON THE CAR. I HAVE ALL SERVES RECORDS PLEASE HELP ME THANK YOU *TR

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, HE BEGAN TO ENGAGE THE BRAKES AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND STATED THAT THE CALIPERS WERE TOO SMALL AND IT WOULD HEAT UP THE ROTORS. AS A RESULT, THE CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2000.

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT WAS DRIVING 65 MPH AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN EXCESSIVE VIBRATION WITHIN THE STEERING WHEEL. THE FAILURE RECURRED WHEN DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER WHERE THE FRONT AND REAR BRAKES AND ROTORS WERE REPLACED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,127.

I WAS GETTING NOISE FROM THE BRAKES AND A SLIGHT VIBRATION AT HIGHWAY SPEEDS, 50 MPH OR HIGHER. PER DEALER DIAGNOSIS FRONT AND REAR ROTORS NEEDED TO BE TURNED, BUT THE BRAKE PADS ARE FINE, THEY TURNED THE ROTORS. ABOUT APRIL OR MAY I BEGAN TO FEEL THE SLIGHT VIBRATION AGAIN WHEN DRIVING AT SPEEDS ABOVE 50 MPH. I FORGOT TO TELL THE DEALERSHIP IN APRIL WHEN I HAD MY OIL CHANGED. I WAITED UNTIL THE NEXT OIL CHANGE BUT BY THIS TIME I HAD 13,000+ MILES ON IT. I WAS ADVISED MY FRONT ROTORS NEEDED REPLACING AND THAT I WAS OUT OF THE 12 MONTH/12,000 MILE WARRANTY AND I WOULD HAVE TO PAY A $50 DEDUCTIBLE TO HAVE PADS AND ROTORS REPLACED, ALTHOUGH AGAIN THE PADS WERE NOT WORN. I PAID RELUCTANTLY, BUT I NEEDED MY VEHICLE WORKING PROPERLY AS I WAS PLANNING TO TAKE A "JOURNEY" IN IT. NOW I HAVE ABOUT 17,000 MILES AND THE PULSATION AND NOISE IS BACK. THE DIAGNOSIS IS THE REAR ROTORS NOW NEED REPLACING BUT AGAIN THE PAD WEAR IS OK. THE DEALER AND CHRYSLER LLC ARE NOW TELLING ME AGAIN I AM OUT OF WARRANTY AND HAVE TO PAY A $50 DEDUCTIBLE TO REPLACE THE REAR ROTORS AND PADS BECAUSE IF YOU REPLACE ROTORS YOU SHOULD ALSO REPLACE PADS. I HAVE NOTICED MANY OTHER COMPLAINTS FOR DODGE JOURNEY OWNERS FROM 2009-PRESENT ABOUT BRAKES AND ROTORS. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE AND THE ROTORS AT LEAST NEED TO BE RECALLED. I HAVE AN 11 YEAR OLD CHILD AND I AM NOW EXPECTING ANOTHER. DO NOT WANT TO DRIVE A VEHICLE WHERE I CONSTANTLY HAVE TO REPLACE ROTORS EVERY 5000 MILES ON THE FRONT AND 15,000 ON THE REAR. THIS IS NOT NORMAL FOR ANY VEHICLE NEW OR USED THAT I HAVE OWNED, INCLUDING OTHER SPORT UTILITY VEHICLES OF THIS SIZE. *TR

WE BOUGHT OUT DODGE JOURNEY NEW WITH 26 MILES ON IT IN NOV. 2011. I WOULD SAY AT AROUND 5,000 MILES WE STARTED HEARING A LOUD SQUEALING FROM THE FRONT BRAKES AND A LITTLE BIT OF VIBRATION IN THE STEERING WHEEL. SO ON OUR NEXT SERVICE DATE ON 4/3/12 WITH 6,746 MILES ON IT WE ASKED THEM TO CHECK THE BRAKES OUT. THEY TOLD US MAYBE A ROCK OR SOMETHING BUT THEY DID NOT SEE ANYTHING PHYSICALLY WRONG WITH THE BRAKES. SO WE DROVE IT WITH THE BRAKES SQUEALING GETTING WORSE FOR A FEW MONTHS. WE TOOK A ROAD TRIP AND WENT TO HIT THE BRAKES AND THERE WAS ALMOST NO BRAKE AND A VIOLENT SHAKING TO THE WHEEL. THE VERY NEXT DAY ON 7/18/12 WE TOOK IT TO THE DEALER AGAIN AND AGAIN WE GOT THE SAME ANSWER. KNOWING HOW THE BRAKES DID NOT WORK AND WAS PUTTING MY FAMILY IN DANGER I TOLD THEM THERE WAS SOMETHING WRONG WITH THE BRAKES TO FIX THEM. ABOUT AN HOUR LATER I GOT A PHONE CALL STATING THAT THEY WERE GOING TO BE REPLACING THE FRONT BRAKES AND ROTORS AND THAT I WAS JUST INSIDE MY 12,000 MILE WARRANTY WITH 11582 MILES ON OUR JOURNEY. SINCE THEY HAVE REPLACED THE BRAKES AND ROTORS WE ARE STARTING TO GET NOISES ON AND OFF AGAIN AND THIS TIME WE HEARD A LOUD POPPING SOUND FROM THE BRAKES. WE TOOK IT TO THE DEALER AGAIN AND AGAIN NOTHING WRONG WITH THE BRAKES. BECAUSE OF WHAT HAPPENED LAST TIME I TOOK IT TO AN OUTSIDE MECHANIC TO VISUALLY LOOK AT THE BRAKES AND CONFIRMED THE BRAKES WERE ONCE AGAIN WITH LESS THAN 3000 MILES ON THEM DIGGING INTO THE ROTORS, AND THE ROTORS ARE BLUE FROM GETTING TO HOT WHICH CAN CAUSE PREMATURE BRAKE WEAR AND FAILURE. WE HAVE HAD IT TO TWO DIFFERENT DEALERS TRYING TO GET THE PROBLEM FIXED BEFORE MY FAMILY OR SOMEONE ELSE GETS SERIOUSLY HURT. WE KEEP GETTING THE SAME ANSWER WE CAN NOT DUPLICATE THE NOISE AND WE PHYSICALLY SEE NOTHING WRONG. *TR

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 50 MPH WHEN THE BRAKES WERE DEPRESSED AND THE STEERING WHEEL STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 28,000.

THE VEHICLE WAS PURCHASED NEW APPROXIMATELY 1 YEAR AGO AND NOW, AFTER ONLY 13,385 MILES, THE FRONT BRAKE ROTORS NEEDED TO BE REPLACED DUE TO WARPING. *TR

I PURCHASED MY VEHICLE NEW IN APRIL 2011. SINCE I'VE HAD MY VEHICLE I'VE BEEN HAVING ISSUES WITH THE BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL DODGE DEALERSHIP FOR A METAL GRINDING NOISE I'VE BEEN HAVING AT LOW SPEED BRAKING AND THE STEERING WHEEL SHAKES VIOLENTLY WHEN I APPLY THE BRAKES AT SPEEDS USUALLY ABOVE 45 MPH OR HIGHER. AFTER THE DEALERSHIP HAD A DAY TO TEST MY VEHICLE, THEY RELATED THEY DID NOT NOTICE ANY PROBLEMS WITH THE VEHICLE BRAKING SYSTEM. SINCE THAT VISIT I'VE HAD NEW TIRES INSTALLED ON MY VEHICLE AND IM STILL EXPERINCING THE STEERING WHEEL SHAKING PROBLEM WHEN APPLYING THE BRAKES, THE METAL GRINDING NOISE WITH THE BRAKES IS SPERADIC BUT ALMOST ALWAYS HAPPENS WHEN IT RAINS. IT APPEARS TO ME THAT THE BRAKING SYSTEM IN THIS VEHICLE IS LACKING AND IS A SAFETY ISSUE THAT DODGE NEEDS TO BE CONCERNED ABOUT. I HOPE NHTSA CAN ADDRESS THIS ISSUE WITH DODGE TO HAVE THE BRAKING ISSUES WITH THIS VEHICLE REVIEWED AND CORRECTED TO ALL CURRENT AND FUTURE OWNERS. DODGE ONLY COVERS THEIR BRAKES SYSTEM PARTS FOR THE FIRST 12,000 MILES OF THEIR VEHICLES, MY RECOMMENDATION IS THAT THEY REPLACE AND DEFECTIVE PARTS IMMEDIATLEY AND TRIPLE THE MILEAGE IN WARRANTY FOR THEIR BRAKING SYSTEMS. *TT

AT APPROXIMATELY 18000 MILES, AND LESS THAN 9 MONTHS OLD, MY 2011 DODGE JOURNEY, BEGAN TO SHAKE VIOLENTLY (STEERING WHEEL) WHEN I SLOWED DOWN. AT FIRST, IT BEGAN AT APPROX 50 MILES AN HOUR, AND WAS NOTICEABLE GOING DOWN SMALL HILLS. IT HAS PROGRESSIVELY BECOME WORSE; VIOLENTLY SHAKING ANYWHERE FROM 40-60 MILES, WITH THE STEERING WHEEL SHAKING SO HARD IT BECOMES DIFFICULT TO MANAGE. I TOOK IT TO THE DEALER ON 3/26, AND WAS INFORMED THE BRAKES AND ROTERS WARRRANTY WAS ONLY TO 12000 MILES. I HAVE FIVE CHILDREN AND I AM ON THE ROAD A LOT, AND IT IS SCARY FOR THE CAR TO SHAKE SO VIOLENTLY. I PURCHASED THIS CAR BRAND NEW, AND TO HAVE IT FAIL SO EARLY IS VERY UPSETTING. I UNDERSTAND THERE WERE ISSUES WITH THE 2009-2010 JOURNEYS AS WELL, BUT WAS ASSURED BY THE SALES TEAM AT DODGE THAT IT HAD BEEN ADDRESSED AND RESOLVED AND WOULD NOT BE AN ISSUE WITH THE 2011 MODELS. *TR

AT APPROXIMATELY 5000 MILES, AND LESS THAN 5 MONTHS OLD, MY 2011 DODGE JOURNEY, BEGAN TO SHAKE VIOLENTLY (STEERING WHEEL) WHEN I SLOWED DOWN. AT FIRST, IT BEGAN AT APPROX 52 MILES AN HOUR, AND WAS NOTICEABLE GOING DOWN SMALL HILLS. IT HAS PROGRESSIVELY BECOME WORSE; VIOLENTLY SHAKING ANYWHERE FROM 30-60 MILES, WITH THE STEERING WHEEL SHAKING SO HARD IT BECOMES DIFFICULT TO MANAGE. I FIRST NOTICED IT EARLY IN SEPTEMBER. I TOOK IT TO THE DEALER ON 9/15, WHO CONFIRMED THAT IT WAS DEFECTIVE ROTORS. WAS TOLD THE ROTORS WOULD BE ORDERED AND I WOULD BE CALLED PROMPTLY. I EMAILED THE SERVICE MANAGER ON 9/19, AND HE ADVISED IT, ALONG WITH A DEFECTIVE DASH BOARD THAT WAS BUBBLING, WOULD BE HANDLED BY HIS CORPORATE CONTACT, AND I WOULD RECEIVE A CALL. I HAVE NOT. ON 10/4, I RECEIVED A GENERAL EMAIL FROM THE SALESMAN WHO SOLD ME THE CAR, CHECKING TO SEE HOW I LIKED THE CAR. I EXPLAINED TO HIM THE SITUATION. ON 10/5, I RECEIVED AN EMAIL FROM HIS MANAGER, WHO SAID THEY WERE AWARE OF THE SITUATION AND WOULD BE CONTACTING ME SOON. THAT WAS A WEEK AGO, AND NO CONTACT. I HAVE BEEN DRIVING IN WHAT I BELIEVE TO BE AN EXTREMELY DANGEROUS CAR. I HAVE TWO CHILDREN AND HAVE TO DRIVE MY CAR TO WORK AND TO CARE FOR AN ILL HUSBAND AND MOTHER. I AM ON THE ROAD A LOT, AND IT IS SCARY FOR THE CAR TO SHAKE SO VIOLENTLY. I BELIEVE THE ROTOR ISSUES OBVIOUSLY ARE DAMAGING THE BRAKES, BUT ALSO THE TIRES. I BOUGHT THIS CAR BRAND NEW, AND TO HAVE IT FAIL SO EARLY IS VERY UPSETTING, AS WELL AS SCARY. I UNDERSTAND THERE WERE ISSUES WITH THE 2009-2010 JOURNEYS AS WELL, BUT WAS ASSURED BY THE SALES TEAM AT DODGE THAT IT HAD BEEN ADDRESSED AND RESOLVED AND WOULD NOT BE AN ISSUE WITH THE 2011 MODELS. PLEASE HELP. *KB