MyCarTSB

2010 Dodge Journey Steering Problems

83 owner-reported steering complaints from NHTSA data

83
Complaints
2
Recalls
1
Crashes
1
Fires
Jan 2015Dec 2010
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (2)

RECALLCampaign #16V273000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

RECALLCampaign #10V475000

STEERING:ELECTRIC POWER ASSIST SYSTEM

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

Fix: DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner Complaints (83)

highSTEERING,ELECTRICAL SYSTEM
Filed: Mar 2026

Your horn is honking on its own, your front windshield wipers won't stop running, and your turn signals have stopped working. A mechanic told you that the clock spring needs to be replaced, and you found a recall listed online, but it's not showing up for your vehicle.

Parts you may need:

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NHTSA #: 11727297
highSTEERING
Filed: Dec 2024

When you tried to start your vehicle, the power steering stopped working completely. You discovered that this is a known issue affecting your model year (2007-2016 Dodge Journey), and there's an official recall for it. Fixing this will likely involve having the steering system inspected and repaired or replaced by a dealer as part of the recall service.

NHTSA #: 11631858
mediumSTEERING
Filed: Jan 2022

Powering steering went out again for the 4th time. Had to have car towed to repair shop again 1/21/22. Will upload 4th receipt when repair is done.

NHTSA #: 11448435
mediumSTEERING
Filed: Feb 2021

STARTED THE CAR TO GO TO WORK AND HAD NO POWER STEERING. TOOK THE CAR TO THE MECHANIC AND HAD SOME BROKEN LINES REPLACED. TWO DAYS LATER WHILE DRIVING ON A CITY STREET THE POWER STEERING WENT OUT AGAIN. I LOST CONTROL AND ALMOST LANDED IN A DITCH. TOOK BACK TO THE MECHANIC AND THE SAME LINES BUT AGAIN.

NHTSA #: 11396167
mediumSTEERING
Filed: Feb 2021

THIS IS THE SECOND YEAR IN A ROW WE HAVE TO REPLACE THE POWER STEERING LINES. LAST YEAR THE RETURN LINE BURST WHILE DRIVING. NOW JUST YESTERDAY ( 02/09/2021) A LINE BURST AGAIN WHILE DRIVING.THE VEHICLE ONLY HAS THIS ISSUE IN THE WINTER. IT STARTED TO BE ALMOST IMPOSSIBLE TO STEER. IT FELT LIKE THE POWER STEERING PUMP WAS LOCKING UP.

NHTSA #: 11395548
mediumSTEERING,AIR BAGS
Filed: Apr 2020

POWER STEERING RETURN HOSE BROKE OFF CAUSING NO STEERING. CLOCK SPRING IN STEERING WHEEL BROKE CAUSING HORN TO GO OFF BY ITSELF AND AIR BAG WARNING LIGHT TO STAY ON.

NHTSA #: 11320194
mediumSTEERING
Filed: Feb 2020

THIS IS THE SECOND TIME WITHIN THREE MONTHS THIS HAS HAPPENED. FIRST TIME I WAS DRIVING AT 30 MPH AND WAS ABLE TO SAFELY PULL OVER. SECOND TIME. DRIVING AND ALL THE SUDDEN LOSE POWER STEERING. A HOSE UNDER CAR KEEPS BURSTING AT THE PINCH CLAMP AND LOSING ALL POWER STEERING FLUID. THIS HAS HAPPENED TWICE THIS WINTER. LAST NIGHT AT START UP WITH BELOW FREEZING TEMPS. CAR STARTED HEARD A NOISE LIKE I RAN OVER SOMETHING ( CAR WAS IN PARK) AND LOST ALL POWER STEERING FLUID.

NHTSA #: 11311795
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Feb 2020

WHEN TURNING ONE DAY MY HORN HONKED BY ITSELF. I THOUGHT MY HAND SLIPPED AND ACCIDENTALLY HONKED THE HORN THEN A FEW DAYS LATER WHILE DRIVING STRAIGHT I HEARD IT AGAIN. IT HONKED TWICE BY ITSELF, CAUSING THE PERSON IN FRONT OF ME TO SLAM ON THEIR BRAKES AND ALMOST CAUSED A CRASH. THAT SAME DAY I HEARD IT WHILE THE VEHICLE WAS OFF. I WAS I SIDE AND MY HORN HONKED AT LEAST 15 TIMES BY ITSELF. I KNEW IT WASN'T MY KEYS BECAUSE MY KEY FOB HAD BEEN DISCONNECTED FROM MY CAR.

NHTSA #: 11309869
mediumSTEERING,POWER TRAIN
Filed: Feb 2020

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS

NHTSA #: 11302055
mediumSTEERING
Filed: Jan 2020

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE THERE WAS A ABNORMAL NOISE DETECTED. THE CONTACT NOTICED POWER STEERING FLUID WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO - CHRYSLER JEEP DODGE RAM IN SIOUX FALLS (5910 S LOUISE AVE, SIOUX FALLS, SD 57108 (605) 309-0970) WHERE IT WAS DIAGNOSED THE RETURN POWER STEERING LINE RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V273000 (STEERING).THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11300824
mediumSTEERING
Filed: Jan 2020

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD NOTICED THE STEERING WHEEL WOULD BECOME DIFFICULT TO OPERATE WITHOUT WARNING AND ALSO NOTICED FLUID SPOTS ON HER DRIVEWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THERE HAD BEEN A RECALL PLACED ON THE VEHICLE FOR A DEFECTIVE POWER STEERING RETURN HOSE. THE CONTACT THEN CALLED SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER WHO GAVE HER THE SAME INFORMATION; THEY THEN REFERRED HER TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *PM *TP

NHTSA #: 11299518
mediumSTEERING
Filed: Jan 2020

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, THE POWER STEERING WENT COMPLETELY OUT AND PINK FLUID WAS RELEASED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC TO BE REPAIRED THREE TIMES. THE PARTS REPLACED WERE UNKNOWN; HOWEVER THE FAILURE REOCCURRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

NHTSA #: 11299006
mediumSTEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Nov 2019

SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.

NHTSA #: 11282848
mediumSTEERING
Filed: Nov 2019

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE STEERING HOSE BURST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 11/20/19. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V373000 (STEERING). THE FAILURE MILEAGE WAS 121,988. *DT*JB

NHTSA #: 11280315
mediumSTEERING
Filed: Nov 2019

THE POWER STEERING HOSE KEEPS RUPTUREING WHEN YOU FIRST START IT UP

NHTSA #: 11277522
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Sep 2019

AS I WAS DRIVING I TIRED TO TURN THE WHEEL TO GO AROUND A SMALL CURVE ON A CITY STREET AND IT WOULDN'T TURN. I COULD FEEL THE CAR STARING TO DIE. AS I PUT THE CAR IN PARK TO TURN THE IGNITION OFF THE BREAK PEDAL WOULD NOT WORK. I WAS ABLE TO TURN THE CAR OFF AND RESTART WITHOUT ANY ISSUES. LATER MY HORN STARTED HONKING ON ITS OWN. AND CONTINUES TO HONK RANDOMLY. ALSO THE ALARM RANDOMLY WENT OFF ONCE YESTERDAY. TODAY IT HAS RANDOMLY HONKED ALL AFTERNOON.

NHTSA #: 11253028
mediumSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Sep 2019

CAR WILL NOT START AT TIMES. CANT PUT IT IN GEAR AT TIMES. EAP LIGHT COMES ON WITHOUT ANY ISSUES. SEEMS ALL ELECTRICALLY ISSUES MUST REPAIR BRAKE AND TURN SIGNAL LIGHTS EVERY OTHER MONTH

NHTSA #: 11252743
mediumSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2019

UNCONTROLLABLE CONSTANT HORN HONKING WHILE THE VEHICLE IS DRIVING, WHILE ON OR OFF, ALSO KEY FOB DOES NOT START OR STOP THE NOISE. BEEN TO THE DEALERSHIP NON STOP SINCE GETTING THE VEHICLE AS WELL AS A FEW OTHER SHOPS AND NO ONE HAS BEEN ABLE TO COMPLETELY FIX THE ISSUE IT HAS CONTINUED TO RETURN. EVERY TRIP TO THE DEALER THEY HAVE TOLD ME THE VEHICLE IS FINE, ERASE ANY SENSORS THAT APPEAR ON THE DASH, AND SEND ME HOME UNTIL THE PROBLEMS CONTINUE TO HAPPEN. REMOVED THE FUSE TO SILENCE THE HORN NOISE BUT HAS CONTINUED TO DRAIN THE NEW BATTERY. HAVE HAD NO LUCK WITH THE VEHICLE AND NOW I CANNOT DRIVE IT BECAUSE IT KEEPS DYING. THERE IS A LOT WRONG WITH THIS VEHICLE.

NHTSA #: 11242132
mediumSTEERING
Filed: May 2019

I STARTED MY 2010 DODGE JOURNEY AND WAS DRIVING DOWN THE INTERSTATE. I BEGAN TO GO AROUND A SHARP CURVE AND REALIZED I HAD LOST ALL POWER STEERING. THIS ALMOST RESULTED IN A CRASH INTO ANOTHER VEHICLE AND THEN ALMOST A BARRICADE. THANKFULLY I WAS ABLE TO SOMEWHAT GAIN CONTROL OF THE VEHICLE. MY WIFE AND 10 MONTH OLD BABY WERE ALSO IN THE VEHICLE. I LATER LEARNED THAT THE POWER STEERING RETURN LINE HAD RUPTURED. I WOULD CONSIDER THIS A ISOLATED INCIDENT AND NOT A VEHICLE PROBLEM IF THERE WASN'T ALREADY A RECALL FOR OTHER DODGE JOURNEYS WITH THE EXACT SAME PROBLEM.

NHTSA #: 11205920
mediumSTEERING
Filed: Apr 2019

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN MALFUNCTIONED AND WOULD SOUND AT RANDOM. THE VEHICLE WAS TAKEN TO AUTONATION (3000 NORTH LAKE PARKWAY, COLUMBUS, GA 31909, (330) 238-3206) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS INVALID.

NHTSA #: 11203179
mediumSTEERING
Filed: Apr 2019

RECALL NOTICE - #S08 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.

NHTSA #: 11193357
mediumSTEERING
Filed: Mar 2019

LOSS OF STEERING TWICE DUE TO EXTREMELY COLD WEATHER. RETURN HOSE BURST AND LOST POWER STEERING. ALSO POWER STEERING FLUID LEAK. HIGH PRESSURE HOSE BURST LOSS OF STEERING AGAIN.

NHTSA #: 11185590
mediumSTEERING
Filed: Mar 2019

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING RETURN HOSE RUPTURED. THE VEHICLE WAS TOWED TO O'CCONORS CHRYSLER DODGE JEEP RAM (LOCATED AT 22513 M-129, PICKFORD, MI 49774, (800) 800-7192) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,638.

NHTSA #: 11184014
mediumSTEERING
Filed: Feb 2019

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED ONE MORNING. THE CONTACT NOTICED A LARGE PUDDLE OF POWER STEERING FLUID UNDERNEATH THE VEHICLE. THE CONTACT CALLED HAWK CHRYSLER DODGE JEEP (7911 W ROOSEVELT RD, FOREST PARK, IL 60130, (708) 366-1001) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE; THEREFORE, THE REPAIR COSTS WOULD NOT BE COVERED. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

NHTSA #: 11180269
mediumSTEERING
Filed: Feb 2019

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING HOSE WAS LEAKING FLUID. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA #: 11180036
mediumSTEERING,AIR BAGS,UNKNOWN OR OTHER
Filed: Feb 2019

THE HEAT DOES NOT GET HOT ON THE PASSENGER SIDE WHEN DRIVING ANYWHERE OR WHEN PARKED. THE HORN RANDOMLY GOES OFF WHEN I'M DRIVING ON THE STREET EXPRESSWAY AND ALSO WHEN THE CAR IS PARKED AND SHUTOFF. THE AIRBAG INDICATOR LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED OR WHILE DRIVING ON ALL ROADS. THE AIRBAG INDICATOR SOUND CHIMES CONTINUOUSLY WHILE I'M DRIVING ON ANY ROAD. I WENT TO DRIVE MY CAR LAST WEEK IN THE EXTREMELY COLD TEMPERATURE AND DISCOVERED I HAD NO POWER STEERING. I GOT OUT THE CAR AND ALSO DISCOVERED HUGE AMOUNTS OF POWER STEERING FLUID IN THE SNOW WHERE I WAS PARKED. IT WAS EVIDENT SOMETHING RUPTURED CAUSING THE MY VEHICLE TO LOSE ALL OF IT'S POWER STEERING FLUID. I'VE BEEN TOLD BY CHRYSLER JEEP DODGE THAT THESE RECALLS DO NOT EXIST FOR MY VEHICLE. I WANT SOMETHING TO BE DONE ABOUT THESE ISSUES ON MY VEHICLE. IT'S CLEAR THAT THE DODGE JOURNEY HAS DEFAULTS. THE OWNER OF THE VEHICLE SHOULD NOT BE RESPONSIBLE FOR THESE ISSUES. PLEASE ASSIST WITH THESE ISSUES. THANK YOU.

NHTSA #: 11173902
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Jan 2019

CARS HORN STARTS BEEPING WHENEVER IT WANTS. TRACTION CONTROL GOES OFF WHENEVER IT WANTS KEEPING US FROM GETTING CAR IN DRIVE. LOST POWER TO EVERYTHING WHEN DRIVING DOWN HIGHWAY. RETURN LINE OF POWER STEERING PUMP HAS RUPTURED 6 TIMES IN THE LAST YEAR. IT JUST DID IT AGAIN 1-20-2019. THE LAST RUPTURE WASTED THE PUMP.

NHTSA #: 11171135
mediumSTEERING
Filed: Dec 2018

WAS LEAVING WORK AND LOST STEERING. UPON CHECKING REALIZED THERE WAS NO POWER STEERING FLUID IN CAR. I ADDED POWER STEERING FLUID AND STARTED CAR IT IMMEDIATELY STARTED RUNNING OUT OF THE CAR JUST INSIDE AND BEHIND THE RIGHT FRONT TIRE. UPON FURTHER INSPECTION I DISCOVERED THE RUBBER LINE HAD SIMPLY SLID OFF OF THE HARD LINE. IT SLID RIGHT BACK ON. THE FACTORY "SPRING" CLAMP CAN BE COMPRESSED WITH MY FINGERS. I TOOK IT OFF AND REPLACED WITH A WORM GEAR CLAMP TO INSURE THAT IT STAYS ON. THIS COULD HAVE BEEN A REAL DANGER IF IT HAD HAPPENED AT HIGHWAY SPEED. I AM ATTACHING A PICTURE OF ORIGINAL CLAMP.

NHTSA #: 11163825
mediumSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2018

CAR TURNS OFF WHILE DRIVING AND TRACTION CONTROL LIGHT GOES ON. STEERING AND BREAKS DO NOT WORK WHEN THIS HAPPENS CREATING AN EMERGENCY SITUATION FOR DRIVER AND PASSENGERS AS WELL AS THE PUBLIC AS CRASH IS VERY POSSIBLE. CAR WILL NOT START IMMEDIATELY UPON ATTEMPTING TO RESTART. IF IT DOES START, WITHIN 5 MINUTES THE CAR WILL SHUT DOWN AGAIN MID DRIVE. CAR FAILS TO ACCELERATE ABOVE 1500 RPMS RIGHT BEFORE CAR SHUTS OFF. .

NHTSA #: 11157242
mediumSTEERING
Filed: Dec 2018

EVERYTIME IT GETS COLD OUTSIDE MY POWER STEERING LINE WHICH I BELIEVE IS THE RETURN HOSE KEEPS BLOWING OFF AND LOSE THE POWER STEERING. MY WIFE AND KIDS WHERE DRIVING AND ALMOST GOT INTO A BAD ACCIDENT DUE TO IT. IT BEEN HAPPENING FOR PAST 3 DAYS.

NHTSA #: 11157039
mediumSTEERING,ENGINE
Filed: Oct 2018

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST STEERING ABILITY. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, AND THEN DROVE TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AGAIN ON OCTOBER 18, 2018. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

NHTSA #: 11141181
mediumSTEERING,ENGINE
Filed: Jun 2018

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. THE VEHICLE WAS TAKEN TO UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR., PEKIN, IL 61554, 309-382-1000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COOLANT NEEDED TO BE ORDERED AND REPLACED. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA #: 11102149
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Jun 2018

CAR CONTINUOUSLY HONKS ON ITS OWN. WHILE DRIVING AND WHILE OFF

NHTSA #: 11101856
mediumSTEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2018

POWER STEERING MAKES A WHINNING SOUND WHEN STARTING THE SUV. THE AIRBAG LIGHT WILL NOT TURN OFF AND THE ENGINE LIGHT IS ON DUE TO ELECTRICAL ISSUES. MY IGNITION ALSO SLIPS WHILE DRIVING.

NHTSA #: 11088799
mediumSTEERING,UNKNOWN OR OTHER
Filed: Mar 2018

MY 2010 DODGE JOURNEY IS LEAKING POWER STEERING FLUID, WILL NOT HOLD POWER STEERING FLUID, MAKING LOUD GRINDING NOISES WEN I TURN, ACCELERATE ETC. THIS IS A RECALL AND THIS VIN SHOULD BE INCLUDED IN THAT RECALL. I AM SO DISAPPOINTED WITH CHRYSLER DODGE BECAUSE THIS IS A COMMON ISSUE. IF NEED BE I WILL FILE ANY KIND OF SUIT NECESSARY! THERE ARE MANY OTHERS WITH THE EXACT PROBLEM EXACT MODEL AND YEAR, IT'S NOT A COINCIDENCE

NHTSA #: 11076676
mediumSTEERING
Filed: Feb 2018

LOW PRESSURE POWER STEERING HOSE RUPTURED AND BEGAN LEAKING UPON START UP IN COLD WEATHER

NHTSA #: 11073255
mediumSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2018

JUST PURCHASED 2010 JOURNEY WITH 102,000 MILES. 3RD DAY OF OWNERSHIP, VEHICLE STALLED 6 TIMES IN A 15 MINUTE DRIVE. STALLED WHILE SLOWING TO STOP AND WHILE ACCELERATING. NO WARNING LIGUYS, JUST LOST POWER STEERING AND REALIZED IT STALLED. 6 TIMES IN 15 MINUTES. ENGINE CODE SAYS O2 SENSOR FAILURE

NHTSA #: 11065009
mediumSTEERING
Filed: Jan 2018

POWER STEERING WENT OUT ON THE FREEWAY

NHTSA #: 11063623
mediumSTEERING
Filed: Jan 2018

FOR THE FOURTH TIME NOW I HAVE HAD TO HAVE MY VEHICLE IN TO HAVE THE POWER STEERING HOSE REPLACED!!!! AND OF COURSE, I AM AM BEING TOLD THIS VEHICLE DOES NOT HAVE A FACTORY BLOCK HEATER INSTALLED SO IT IS NOT COVERED UNDER THE RECALL. I HAVE NEVER BEEN SO DISAPPOINTED BY A COMPANY IN ALL MY LIFE!!!! EACH TIME THIS HAS HAPPENED IT HAS CAUSED A HUGE INCONVENIENCE FOR ME AND MY FAMILY. THE FIRST TIME THE VEHICLE WAS PARKED AT A SCHOOL FUNSTION. STARTED IT, LET IT RUN FOR ABOUT 5 MIN AND WHEN I ACCELERATED TO LEAVE MY POWER STEERING WAS GONE. SECOND TIME, I WAS PARKED, WENT TO START IT AND WENT TO LEAVE. AGAIN, NO POWER STEERING. THIRD TIME I WAS PARKED IN A LOT FOR SHOPPING. I STARTED IT, WENT TO LEAVE AND NO POWER STEERING. THE FOURTH TIME THE VEHICLE WAS PARKED IN MY GARAGE. I STARTED IT REMOTELY. WHEN I WENT TO BACK OUT OF THE GARAGE THERE WAS NO POWER STEERING. IN THE MIDDLE OF WINTER NO LESS!!!! I WAS LEFT ONTHE SIDE OF ROAD WITH MY TWO KIDS LAST FRIDAY WHEN THE TEMPERATURE HERE IN MN WAS -20. ARE YOU KIDDING ME?!?! ALL OF THESE OCCURRENCES HAVE HAPPENED INT HE DEAD OF WINTER. NOT TO MENTION THE HUNDREDS OF DOLLARS I HAVE TO KEEP ON PAYING TO HAVE THIS FIXED. THIS IS A KNOWN ISSUE WITH THIS YEAR MAKE AND MODEL, BUT I CAN'T BE COMPENSATED UNDER THE RECALL BECAUSE IT DOESN'T HAVE A BLOCK HEATER?. A BLOCK HEATER HAS NOTHING TO DO WITH POWER STEERING HOSES BLOWING OFF ON START UP IN WINTER. I REALLY NEED HELP AS I AM SINGLE MOM WITH TWO KIDS AND CONNOT AFFORD TO CONTINUE TAKING TIME OFF FROM WORK TO TAKE MY VEHICLE IN FOR THIS PROBLEM. ANY HELP OR INFORMATION YOU MAY BE ABLE TO PROVIDE IS GREATYL APPRECIATED!!

NHTSA #: 11058446
mediumSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2017

WHEN DRIVING, BOTH AT LOW NEIGHBORHOOD SPEED AND AT HIGHWAY SPEED, THE ENGINE STALLS, LIGHTS AND RADIO STAY ON, STEERING WHEEL LOCKS AND BRAKES LOCK. IT HAS HAPPENED SEVERAL TIMES INTERMITTENTLY AND UNPREDICTABLY. I DIDN'T BECOME SCARED UNTIL IT HAPPENED WHEN I WAS ON A HIGHWAY GOING 60MPH AND ALMOST WRECKED TRYING TO SAFELY EXIT (DATE INDICATED BELOW). THE CAR IS NOW IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. A MECHANIC SAID IT WAS RELATED TO A PREVIOUSLY-ISSUED SAFETY RECALL BUT WHEN I CALLED A DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR, I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, DESPITE THE GLARING SIMILARITY. I HAVE NOT RECEIVED A RECALL NOTICE AND, AS STATED, DEALERSHIPS WILL NOT REPAIR MY VEHICLE FOR FREE.

NHTSA #: 11019336
mediumSTEERING,SERVICE BRAKES
Filed: Aug 2017

THIS CAR IS SIX YEARS OLD AND I HAVE NOW HAD TO REPLACE BRAKE PADS AND ROTORS THREE TIMES. EACH TIME THE TECHNICIAN INDICATES THAT THERE IS MINIMAL BRAKE PAD LEFT AND THE ROTORS ARE RUSTED, PITTED AND OVERHEATED. THEY RECOMMEND IN EACH CASE THAT THE THE REPAIR IS A SAFETY CONCERN. WHAT I HAVE READ ONLINE FROM OTHER JOURNEY OWNERS IS THAT THE BRAKES ARE WOEFULLY INADEQUATE FOR THE VEHICLE SIZE AND WEIGHT. IT IS TIME THAT CHRYSLER REPAIR THIS ONCE AND FOR ALL.

NHTSA #: 11014552
mediumSTEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jul 2017

PURCHASED MY 2010 JOURNEY MARCH 2017. A WEEK AFTER PURCHASE CONSTANT SHAKE IN STEERING WHEEL, BRAKES AND ROTORS CHANGED ALREADY, CONSTANT BATTLE WITH GETTING IT STARTED, WILL CLICK AND RADIO, LIGHTS , AND ALL WORK. SOMETIMES 5 MINUTES SOMETIMES AN HOUR BEFORE IT WILL START. BATTERY TESTER, ALT, AND STARTER CHECKED. ALL CLEAR, THEN TO ADD TO ASK IF THAT IT ALL OF THE SUDDEN STARTS OVER HEATING ABOUT 10 MINUTES UP THE ROAD. REPLACE THE THERMOSTAT, FLUSH THE LINES AND IT STOP OVER HEATS. I CAN NOT AFFORD TO FIX ANY OF THIS AT THE SAME TIME! I HAVE 4 KIDS I NEED MY VEHICLE FIXED AND SAFE FOR THE ROAD ASAP.

NHTSA #: 11011603
mediumSTEERING
Filed: Jun 2017

THE AUTOS HORN WILL ACTIVATE UNINTENTIONALLY CAUSING SAFETY CONCERN OF TROUBLING OTHER DRIVERS THE CAR CAN BE IN MOTION OR STATIONARY AT THE TIME

NHTSA #: 11001159
mediumSTEERING
Filed: Apr 2017

THE POWER STEERING ON THIS VEHICLE DOES NOT WORK PROPERLY AT LOWER SPEEDS. POWER STEERING SUFFERS FROM A LACK OF POWER CAUSING THE STEERING WHEEL TO BECOME HARD TO MOVE AND UNDRIVABLE. THE VEHICLE WAS TAKEN TO A SHOP AND TOLD THAT THE DEALER HAS A RECALL FOR THIS EXACT ISSUE, S08. THE RECALL IS FOR THE HYDRAULIC POWER ASSIST HOSE, PIPING, AND CONNECTIONS. THE DEALER STATES THAT THE RECALL DOES NOT APPEAR FOR THE VIN. THE MANUFACTURER STATES THAT EVEN THOUGH THIS MODEL YEAR AND ENGINE SIZE DO HAVE THIS RECALL BECAUSE IT DOES NOT HAVE AN ENGINE BLOCK HEATER IT DOES NOT QUALIFY. THE ENGINE BLOCK HEATER HAS NOTHING TO DO WITH THE POWER STEERING OF THIS VEHICLE. I BELIEVE THIS VEHICLE SHOULD BE COVERED BY THE S08 RECALL THAT OTHER VEHICLES OF THIS YEAR AND MODEL AND ENGINE SIZE ARE COVERED BY.

NHTSA #: 10978541
mediumSTEERING
Filed: Mar 2017

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A TURN. THE VEHICLE HAD BEEN DRAINED OF THE STEERING FLUID. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.

NHTSA #: 10959670
mediumSTEERING
Filed: Jan 2017

PARKED VEHICLE TO ATTEND A 2 HOUR SCHOOL FUNCTION. IT WAS APPROX. -20 DEGREES OUTSIDE IN THE EVENING. WHEN I WENT TO DRIVE THE VEHICLE HOME THE POWER STEERING WAS GONE. IT WAS VERY DIFFICULT TO DRIVE TO GET THE 3 MILES HOME. ONCE WE WERE HOME WE COULD SMELL POWER STEERING FLUID BURNING FROM THE ENGINE. WE PARKED THE VEHICLE, OPENED THE HOOD AND THERE WAS POWER STEERING FLUID ON TOP THE ENGINE AS WELL AS SPRAYED UNDERNEETH THE HOOD. THERE WAS A RECALL FOR THIS ISSUE ON THE DODGE JOURNEY STARTING IN MAY 2016. CHRYSLER RECALL # S08. I CHECKED MY VEHICLE'S VIN WITH YOUR WEBSITE. IT CAME BACK AS NOT BEING INCLUDED IN THE RECALL. I HIGHLY RECOMMEND THIS BEING LOOKED INTO AS MY VEHICLE DISPLAYED THE EXACT ISSUES ON THE RECALL.

NHTSA #: 10945027
mediumSTEERING
Filed: Jan 2017

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT AFTER EXPOSURE TO COLD TEMPERATURES, THE POWER STEERING HOSE RUPTURED WHILE THE ENGINE WAS STARTED. THE FAILURE CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID, HOSES, STEEL TUBES, AND POWER STEERING OIL COOLER NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 104,000.

NHTSA #: 10943814
mediumSTEERING,ENGINE
Filed: Dec 2016

CAR ENGINE STALLS WHEN BRAKING, SLOWING DOWN AND ALSO STOPPING AT STOP SIGNS. RANDOMLY OCCURS OFTEN

NHTSA #: 10935507
mediumSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2016

TAKATA RECALL WHEN SLOWING DOWN TO A STOP LIGHT THE CAR LOCKED THE STEERING AND BREAKS. THE TRACTION CONTROL LIGHT CAME ON. I WAS UNABLE TO COME TO A COMPLETE STOP AND ENDED UP GOING HALFWAY THROUGH THE LIGHT. I TURNED THE CAR OFF THEN BACK ON. IT WAS FINE. ABOUT A MONTH LATER THE SAME THING HAPPENED AS WE WERE DRIVING ON THE HIGHWAY. WE HAD NO CONTROL OVER THE STEERING OR BREAKS. I CONTACTED THE DEALER AND THEY SAID THERE WAS NO OPEN RECALL SO THEY WOULD NOT FIX IT FOR FREE. I JUST BOUGHT THE CAR TWO MONTHS AGO.

NHTSA #: 10861955
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Mar 2016

DRIVER SIDE FRONT WINDOW/LOCKS/MIRROR CONTROLS DON'T WORK. REAR WINDOW CONTROLS DO WORK ON DRIVER SIDE. LOCKS AND PASSENGER WINDOW CONTROLS WORK ON PASSENGER SIDE. ALL IS EXACTLY AS IN SAFETY RECALL K07-FRONT DOOR WIRING HARNESS (STOPPED WITH MODEL YEAR 2009) SO WHY IS MY EXACT PROBLEM (2010) SHARED BY SO MANY OTHER 2010S ON THE INTERNET, TOO? I AM FRUSTRATED. MECHANIC CANNOT FIND PROBLEM. CONSIDERING BUYING A NEW MASTER SWITCH FOR DRIVER DOOR-OTHERS SAY REPLACING IT DIDN'T WORK! IT'S A KNOWN PROBLEM-SYMPTOMS EXACT AND TO THE "T"...RECALL WINDOW CUTOFF TOO SOON!!! WAS NOTIFIED OF IGNITION/KEY FOBICK RECALL, THANKFULLY! CAR OCCASIONALLY ALMOST DIES, CHUGS, AND KEEPS RUNNING. CAR STARTS AND RUNS GREAT-INTERMITTENT ALMOST DYING THING ALWAYS OUT OF THE BLUE! NOT NOTIFIED ABOUT HIGH PRESSURE POWER STEERING HOSE LEAKING PROBLEM-JUST PAID TO HAVE THAT REPLACED. POWER STEERING MAKES TERRIBLE NOISE WHEN TURNED TO RIGHT. SUSPENSION RATTLES LIKE A BOX OF BONES! WHAT NEXT? I'M GETTING THE SENSE THAT THIS VEHICLE ISN'T SAFE TO DRIVE (ESP. W/MY SON IN THE CAR)! DIAGNOSTICS AND REPAIR BILLS AND QUOTES REALLY STARTING TO STACK UP-THE MORE I LOOK INTO THIS 2010 DODGE JOURNEY REGARDING MY PROBLEMS, SEEING SO MANY OTHERS WITH SAME EXACT PROBLEMS-REALLY SURPRISED THAT THE RECALL LIST ISN'T MORE THAN IT IS! HOW MANY PEOPLE HAVE TO LIVE THROUGH THE SAME POOR QUALITY ISSUES BEFORE THE MANUFACTURER TAKES CARE OF THESE SOMETIMES SEEMINGLY PANDEMIC PROBLEMS??? STARTED BEFORE 116,000 MILES - NOW 120,115 MILES.

NHTSA #: 10850102
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Mar 2016

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

NHTSA #: 10839525
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Dec 2015

3 DAYS AGO WITH THE CAR ALARM SOUNDING IN EARLY MORNING. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND THERE WAS NOTHING THERE TO BE CONCERNED ABOUT. THEN A FEW MINUTES LATER THE CAR JUST STATED RANDOMLY HONKING IT HORN ON ITS OWN! NOW THIS IS ALL HAPPENING WHILE CAR WAS PARKED IN DRIVEWAY. I THOUGHT THAT MAYBE MAYBE IT WAS PART OF THE SECURITY ON THE CAR AND THEN IT STOPPED ABOUT 5 MINS LATER. WHILE STILL PARKED. LATER ON IN THE DAY I TOOK THE CAR OUT TO DO SOME THINGS WHEN IT STARTED RANDOMLY HONKING IT OWN HORN. THIS WAS ALL HAPPENING WHILE I WAS ON A MAJOR ROAD. THIS THEN CREATED A VERY DANGEROUS MOMENT BECAUSE I GOT DISTRACTED BECAUSE I COULDN'T FIGURE OUT WHY THE HELL MY CAR JUST STARTED RANDOMLY HONKING IT HORN AND IT WOULDN'T STOP FOR ABOUT 5 MINUTES. MULTIPLE PEOPLE STOPPED BECAUSE THEY THOUGHT I WAS HONKING AT THEM WHICH CAUSED THINGS TO GET VERY CRAZY. SO NOW I KNOW SOMETHING ISN'T RIGHT, SO I DECIDED TO TAKE THE CAR BACK HOME FOR EVERYONE'S SAFETY AND WELL BEING.SO NOW THE CAR IS BACK HOME AND THE RANDOM HONKING HAS STOPPED. WE ALL WENT TO BED, AND AT 12:00 PM THURSDAY NIGHT. IT HAPPENED AGAIN WHILE PARKED IN DRIVEWAY,IT WOULD BEEP AND BEEP AND THEN STOP AND BEEP AGAIN AND THEN IT WOULDN'T STOP BEEPING AND THEN IT WOULDN'T STOP. NOW I THEN GOT REALLY NERVOUS BECAUSE THIS JUST ISN'T SAFE AND IS ANNOYING FOR THE POOR NEIGHBORS TRYING TO SLEEP. SO LUCKILY ABOUT 10 MINS LATER THE HONKING HAD STOPPED. I WENT BACK TO SLEEP HOPING IT WOULDN'T CONTINUE TO HAPPEN. NOW ITS FRIDAY THERE HASN'T BEEN ANY HONKING FOR THE LAST FEW HOURS WHILE ITS BEEN PARKED IN DRIVEWAY ALL NIGHT. NOW THROUGH THE WHOLE FRIDAY NOTHING SEEMED TO HAPPEN UNTIL ABOUT 7:00 PM, IT HAPPENED AGAIN THE CAR STARTED BEEPING ITS HORN AND THIS TIME FOR ABOUT 10 MINS RANDOMLY DURING THAT TIME WHILE IT WAS PARKED. KNOWING THAT THIS WASN'T GOING TO STOP I TOOK OUT HORN FUSES FOR NOW,BUT NOW I HAVE NO HORN!

NHTSA #: 10811214
mediumSTEERING,SERVICE BRAKES,ENGINE
Filed: Nov 2015

THIS IS REGARDS TO RECALL R03 ON A 2010 DODGE JOURNEY. I HAVE BEEN A A RECALL LIST FOR MANY MONTHS. MY VEHICLE TWICE NOW HAS SHUT OFF WHILE DRIVING FOR NO REASON. AFTER HAVING THE CAR LOOKED AT AND SPENDING MONEY I DON'T HAVE, IT WAS DETERMINED IT WAS DUE TO THIS RECALL. I HAVE MADE CALLS TO THE DEALER AND TO CHRYSLER. ALL I AM TOLD IS THESE PARTS ARE ON RESTRICTION AND THEY ARE SORRY BUT THEY CAN NOT HELP ME TO GET THIS TAKEN CARE OF AT THIS TIME. WHY IS CHRYSLER NOT CONCERNED ABOUT THE SAFETY OF IT'S DRIVERS. IF THIS HAD HAPPENED WHILE MY SON WAS DRIVING HE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. WHAT WILL IT TAKE FOR THEM TO GET THIS TAKEN CARE OF? WHEN I AM ABLE TO AFFORD ANOTHER CAR IT WILL NOT BE A CHRYSLER PRODUCT OF ANY KIND.

NHTSA #: 10795046
mediumSTEERING,WHEELS,SERVICE BRAKES
Filed: Aug 2015

WHILE DRIVING MY VEHICLE ON A LONG DISTANCE ROAD TRIP, WHICH I DO QUITE OFTEN, THE STEERING WHEEL BEGAN TO VIBRATE AS I WAS DECREASING THE SPEED FROM 65 MILES PER HOUR. I HAVE SINCE HAD MY TIRES REPLACED AND THE TPMS ON ONE OF MY WHEELS BECAME CORRODED. THE PROBLEM STILL PERSISTED. I HAD MY BACK BRAKES REPLACED, THE PROBLEM STILL PERSISTED. I HAD MY WHEELS ALIGNED, THE PROBLEM STILL PERSISTED. MY MECHANIC IS CURRENTLY REPLACING THE AXLE ALONG WITH MY FRONT BRAKES. HOPEFULLY, THIS FIXES THE PROBLEM. MY DAUGHTER IS IN COLLEGE AND MY FAMILY AND I WILL BE MAKING 8 HOUR ROAD TRIPS OFTEN. I AM FINANCIALLY OBLIGATED TO THIS VEHICLE AND NEED IT TO SERVICE MY FAMILIES NEEDS. DODGE NEEDS TO ENSURE THAT THEIR VEHICLES ARE SAFE AND RELIABLE.

NHTSA #: 10748959
mediumSTEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Aug 2015

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN IT WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

NHTSA #: 10747938
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2015

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL STARTED TO SHAKE EXCESSIVELY. THE CONTACT MENTIONED THAT THE ESC AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

NHTSA #: 10703221
mediumSTEERING,SERVICE BRAKES
Filed: Mar 2015

MY STEERING STARTED TO VIBRATE EXCESSIVELY AND THEN THE BRAKES STARTED TO GET HOT, IT SOUNDED AS IF I WAS RUNNING OVER THE BUMPS ON THE SIDE OF THE ROAD THAT WARN DRIVERS THEY ARE ABOUT TO LEAVE THE ROAD; HOWEVER, I WAS NO WHERE CLOSE TO THEM. THEY EVENTUALLY STUCK AND BEGAN TO SMOKE. I STOPPED THE CAR AND LEFT IT IN A PARKING LOT SO THAT IT WOULD NOT BURN TO THE GROUND IF I DECIDED TO DRIVE IT. BOTH DRIVER AND PASSENGER SIDE ROTOR AND CALIBER WERE CHANGED AND I AM STILL HAVING PROBLEMS WITH THE BRAKES STICKING. *TR

NHTSA #: 10701857
mediumSTEERING,ELECTRICAL SYSTEM,AIR BAGS
Filed: Mar 2015

WHILE DRIVING INTO WORK THIS MORNING MY HORN BEGAN TO GO OFF ON ITS ON AND RANDOMLY. NOTHING I DID WOULD STOP THE HORN FROM GOING OFF. I CALLED BOTH MY DEALER AND CHRYSLER DIRECTLY NEITHER SAID THEY HAVE HEARD OF ANY ISSUES REGARDING THIS. SOME OF THE WARNING LIGHTS ON MY DASH ALSO CAME UP AND THEN WENT OFF. THIS SEEMS TO BE A SAFETY ISSUE AND I AM CONCERNED. *TR

NHTSA #: 10693213
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Mar 2015

ENGINE STALLED WHILE DRIVING CAUSING LOSS OF POWER STEERING & POWER BRAKES. DIAGNOSIS REVEALED THAT ENGINE WOULD STALL IF KEY WAS MOVED SLIGHTLY. COULD HAVE CAUSED A SERIOUS ACCIDENT. SUPERSTITION SPRINGS CHRYSLER REPLACED THE WIN MODULE AT A COST OF $492.46. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE MANUFACTURER ACCEPTS RESPONSIBILITY, INITIATES A RECALL AND TAKES CARE OF THE PROBLEM AT NO COST TO THE VEHICLE OWNER?? I BELIEVE THAT CHRYSLER CORP SHOULD REIMBURSE ME FOR THE COST OF THIS REPAIR. *TR

NHTSA #: 10693298
mediumSTEERING
Filed: Feb 2015

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10689587
mediumSTEERING
Filed: Jan 2015

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ON TWO OCCASIONS THE POWER STEERING HOSE DETACHED FROM THE CRIMPED, WHICH RESULTED IN FLUID LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

NHTSA #: 10679902
mediumSTEERING
Filed: Jan 2015

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT UPON INSPECTION, THE INDEPENDENT MECHANIC DISCOVERED THAT THE POWER STEERING HOSE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA #: 10669720
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Aug 2014

JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL. *TR

NHTSA #: 10628435
mediumSTEERING,SERVICE BRAKES,ENGINE
Filed: Jul 2014

I WAS TRAVELING 70 MPH AND ENGINE JUST STOPPED RUNNING NO POWER STEERING BRAKES I WAS ABLE TO GET TO SIDE OF HIGHWAY WITHOUT ACCIDENT. CAR WOULD NOT START AGAIN UNTIL 20MINUTES LATER THEN CAR HAS RUN FINE *TR

NHTSA #: 10610543
mediumSTEERING,WHEELS,SERVICE BRAKES
Filed: Jul 2014

I DO NOT FOR THE LIFE OF ME UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THE 2010 DODGE JOURNEY FOR THE BRAKE, TIRE, AND ROTOR ISSUE! I HAVE HAD TO REPLACE THE TIRES WHICH WERE AN ARM AND A LEG BECAUSE THEY ARE NOT A COMMON TIRE/SIZE , THEY WANTED ME TO SWITCH TO A DIFFERENT TIRE SIZE WHICH THEN WOULD AFFECT THE SPEEDOMETER.. NO WAY.. I HAVE HAD TO PUT 3 SETS OF ROTORS ON THE CAR AND 2 SETS OF BRAKES, AND GOING ON 2ND SET OF TIRES.. YOU CAN'T TELL ME THERE ISN'T AN ISSUE.. IF I COULD GET RID OF THE LEMON I WOULD BUT FINANCIALLY I AM NOT IN A POSITION TO. I HAVE A FRIEND WITH AN IDENTICAL CAR/COLOR AND WE HAVE THE SAME STORY.. RIDICULOUS! PLEASE HELP THE OWNERS OF THIS LEMON! *TR

NHTSA #: 10607439
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Jun 2014

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,103.

NHTSA #: 10605417
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2014

I AM CURRENTLY THE OWNER 2010 DODGE JOURNEY AWD. I HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS NUMEROUS TIMES; NOISE FROM DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION,CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE KEY FOB OUT, TURN IT AROUND, AND INSERT IT AGAIN. IT SHUT OFF ON ME AS I WAS DRIVING 65MPH ON A MAIN HIGHWAY.. ALMOST CAUSING A CRASH. RAN A DIAGNOSTIC AND IT CAME BACK THAT MY MODULE WAS BAD, I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. A RECALL NEEDS TO BE DONE ON THIS PART AS WELL WITH ALL OF THE 2010 DODGE JOURNEY'S NOT JUST THE ONES FROM A CERTAIN PLANT. ONCE I TURN OFF THE CAR, YOU CAN HEAR THE COMPUTER SHUTTING ITSELF DOWN AND MAKING ALL KINDS OF NOISE, THEN IT APPEARS TO REBOOT, THE RADIO WILL TURN ON AND STAYS ON FOR FIVE MIN. THE AUTOMATIC STARTER STARTS ON IT'S OWN ONCE YOU SHAKE THE KEY FOB.. NO NEED TO PRESS THE BUTTON ANYMORE?! KUHMO TIRES ON THIS VEHICLE HAVE BEEN REPLACED TWICE IN ONE YEAR. *TR

NHTSA #: 10569295
mediumSTEERING,SERVICE BRAKES
Filed: Sep 2013

ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS JOURNEY AND IT WILL SOON NEED A 4TH SET OF ROTORS. THE PERSISTENCE OF ROTOR FAILURE MAKES IT HARD TO STEER THE CAR SAFELY AS THE STEERING WHEEL SHIMMIES VIOLENTLY WHEN APPLYING THE BRAKES. THE ROTOR FAILURES ARE ALSO CAUSING UNSAFE, PREMATURE AND UNEVEN WEAR ON THE TIRES. IN ALL, THE 2010 JOURNEY IS UNSAFE TO DRIVE BECAUSE OF THE CONSISTENT ROTOR FAILURES. I DO NOT KNOW WHAT DO DO.

NHTSA #: 10544856
mediumSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2013

SINCE WE PURCHASED OUR DODGE JOURNEY IT'S BEEN NOTHING BUT PROBLEMS WE OWN A 2010 JOURNEY. WE'VE HAD TO REPLACE BRAKES AND ROTORS, STEERING MAKES A VERY LOUD NOISE WHEN TURNING ALMOST SOUNDS LIKE ELECTRICITY AND MY VEHICLE IS NOT THE ONLY ONE I WITNESS THE SAME PROBLEM WITH ANOTHER PERSONS CAR SAME DODGE JOURNEY WE ALWAYS GET OUR CAR THE NECESSARY OIL CHANGES AND MY ENGINE MAKES A VERY FUNNY NOISE EVEN OUR MECHANIC WAS WORRIED HE TOLD US THAT OUR CAR IS STILL NEW THAT MY ENGINE HAS TO BE LEAKING BECAUSE EVERYTIME WE GET OUR ROUTINE OIL CHANGES IT SEEMS LIKE THE CAR IS LOW ON OIL. ALSO WHEN I START DRIVING AWAY IT LOSES SPEED AND MAKE A VERY UGLY SOUND. THIS IS BY FAR THE WORST INVESTMENT EVER DO NOT THROW YOUR MONEY AWAY ON ANYTHING DODGE OR CHRYSLER GARBAGE EXPENSIVE GARBAGE THEN WHEN YOU CALL THEM UP THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I THINK THE GOVERNMENT SHOULD BE MORE STRICT ON THESE KIND OF THINGS THIS IS OUR MONEY HERE WE PAY TAXES ON THESE CAR MORE SHOULD BE DONE TO PROTECT THE CONSUMER. *TR

NHTSA #: 10537179
mediumSTEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
Filed: Jul 2013

I HAVE HAD MY TIRES REPLACE ABOUT EVERY 25,000 MILES THE ARE WEARING REALLY BAD ON THE INSIDE I HAVE HAD ALIGNMENTS DONE AND THERE IS NO ISSUE WITH THE ALIGNMENT I HAVE SPENT OVER $1000 ON TIRES NOT SURE IF IT IS CAUSED BY THE BRAKES AND ROTORS BEING BAD. I'VE HAD THEM REPLACED TWICE ALSO. *TR

NHTSA #: 10525302
mediumSTEERING,ENGINE AND ENGINE COOLING,SERVICE BRAKES
Filed: Jun 2013

WENT TO HAVE MY BRAKES INSPECTED DUE TO A SCREECHING SOUND. THE SOUND AT 1ST LASTED ABOUT 2 WEEKS. BY THE TIME I MADE IT TO THE BRAKE SHOP IT OF COURSE STOPPED. UPON INSPECTION OF THE BRAKING SYSTEM WE WERE TOLD THAT IN 3 MORE DAYS THE BRAKES WOULD HAVE WENT OUT. WE DO NOT DRIVE HARD OR EVER HAVE TO STOP FAST. MY HUSBAND & I LEARNED THAT THE BRAKE SYSTEM HAS AN KNOWN ISSUE WITH THE BRAKE SHOP.. WE WERE TOLD THE BRAKES WILL SCREECH & THEN STOP WORKING IF NOT FIXED RIGHT AWAY! THAT'S VERY SCARY AS WE DON NOT WANT TO CRASH & KILL SOMEONE OR OUR SELVES. THE BRAKE SYSTEM FAILED STARTING WITH THE CALIPERS & WAS RUBBING IN THE PAD CAUSING EXTREME WEAR & IS WAS SAID THE MANUFACTURED BRAKE ARE NOT MADE TO STOP A VEHICLE SO HEAVY AS OURS. AND FOR THAT REASON WE WERE TOLD TO FILE A COMPLAINT. I CALLED DODGE & WAS TOLD THE WARRANTY HAS EXPIRED & WE WOULD HAD TO PAY FOR IT ON OUR OWN. ALSO WHEN WE BOUGHT THE DODGE IN 2010 BRAND NEW THE ALIGNMENT WAS OFF & WAS PULLING TO THE RIGHT. AFTER HAVING THE ALIGNMENT & BRAKES REPAIRED FOR A SECOND TIME IN UNDER 2YEARS IT IS CLEARLY AN ISSUE WITH THE BRAKE SYSTEM. THIS TIME IT WILL COST US $575.00 TO REPAIR JUST THE BRAKE SYSTEM.. THIS NEEDS TO BE RECALLED ASAP! BEFORE SOMEONE IS HURT OR KILLED!! AND DODGE SHOULD OWN UP TO THIS ISSUE! IN ADDITION THE A/C HAS A LOOSE CONNECTION & WILL STOP BLOWING FOR NO REASON. AND OTHER ISSUE TO DEAL WITH IN HOT WEATHER! *TR

NHTSA #: 10519485
mediumSTEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Feb 2013

TWICE TODAY, MY 2010 DODGE JOURNEY SHUT OFF AFTER MAKING A RIGHT HAND TURN. THE VEHICLE STOPPED ACCELERATING AND BECAME DIFFICULT TO TURN. LUCKILY, I WASN'T IN BUSY TRAFFIC AND NO ONE WAS TURNING BEHIND ME. OTHERWISE, MY KIDS AND MYSELF COULD HAVE BEEN SERIOUSLY INJURED FROM AN ACCIDENT. I CHECKED ON-LINE TO SEE IF ANYONE ELSE EXPERIENCED THE SAME PROBLEM AND FOUND NUMEROUS COMPLAINTS ABOUT SIMILAR ISSUES. I CALLED CHRYSLER AND THEY TOLD ME THAT MY VEHICLE DIDN'T QUALIFY FOR ANY RECALLS OF THAT NATURE. WHAT IF I WAS TRAVELING ON THE HIGHWAY WITH A SEMI-TRUCK BEHIND ME? *TR

NHTSA #: 10499469
mediumSTEERING
Filed: Jan 2013

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS VIBRATED VIOLENTLY. THE CONTACT MENTIONED THAT HE REPLACED THE TIRES AND ROTORS HIMSELF IN ORDER TO REMEDY THE FAILURE. THE VEHICLE WAS THEN TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 61,605.

NHTSA #: 10493341
mediumSTEERING,SERVICE BRAKES
Filed: Sep 2012

PURCHASED DODGE JOURNEY IN DECEMBER OF 2011. HAVE ONLY DRIVEN 11,300 MILES. BOUGHT 4 NEW TIRES TWO MONTHS AGO. HAVE BEEN KEEPING UP WITH ALL REGULAR MAINTENANCE TO THE VEHICLE. WHEEL SHAKES TREMENDOUSLY WHEN APPLYING THE BRAKES. ALSO, CAR DRAGS WHEN RELEASING THE THROTTLE. A CAR CUT ME OFF AND I HAD TO BRAKE FAST. BRAKES DIDN'T FEEL LIKE THEY WERE WORKING PROPERLY. *TR

NHTSA #: 10476704
mediumSTEERING
Filed: Feb 2012

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO APPLY THE BRAKES, BUT THE VEHICLE COASTED THROUGH ONCOMING TRAFFIC BEFORE STOPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

NHTSA #: 10446609
mediumSTEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2011

WHEN DRIVING AT HIGHWAY SPEEDS 65-75 MPH AND HAVING TO BRAKE HARD THE STEERING WHEEL AND BRAKE PEDALS BEGIN TO VIBRATE VIOLENTLY AND THE BRAKES FEEL AS THOUGH THEY ARE NOT WORKING CORRECTLY? 2010 DODGE JOURNEY SXT WITH CURRENTLY 24K MILES. *TR

NHTSA #: 10421247
mediumSTEERING,SERVICE BRAKES, HYDRAULIC
Filed: Aug 2011

2010 DODGE JOURNEY. 19600 KM (12179 MILES)WHEN WORK DONE BY DEALER. BRAKE SHUDDER AND STEERING WHEEL SHAKE. DEALER REPLACED WARPED FRONT ROTORS UNDER WARRANTY. NO FURTHER SHUDDER OR SHAKING TO DATE. *TR

NHTSA #: 10419328
mediumSTEERING
Filed: Jul 2011

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING COLUMN WOULD VIOLENTLY SHAKE WHILE MAKING SLIGHT TURNS OR WHILE DEPRESSING THE BRAKE PEDAL. BOTH THE DEALER AND MANUFACTURER DENIED TO PROVIDE ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,408.

NHTSA #: 10415162
mediumSTEERING
CrashFiled: Jul 2011

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A CURB BEFORE THE VEHICLE STALLED WITH THE THE SBA WARNING LIGHT ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT AS A RESULT OF THE CRASH, THE CONTROL BOX AND OTHER COMPONENTS WERE DAMAGED, CAUSING THE SBA LIGHT TO ILLUMINATE. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL AND THE VEHICLE WAS INSPECTED BY A REPRESENTATIVE SENT ON BEHALF OF THE MANUFACTURER. THE REPRESENTATIVE ADVISED THAT THE RECALL WAS NOT ASSOCIATED WITH THE POWER STEERING FAILURE. THE CONTACT WAS CONCERNED THAT THE VEHICLE AND TIRE COMPONENTS WERE NOT EFFECTIVELY REMEDIED AND BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 35,000.

NHTSA #: 10411940
mediumSTEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Filed: May 2011

STARTED WITH A FLASHING CHECK ENGINE LIGHT AFTER AWHILE WILL STAY ON & ONLY FLASH INTERMITTENTLY. DEALER FOUND CODE FOR #1 CYLINDER MISFIRE & A TSB TO UPDATE THE SOFTWARE. 2 WEEKS LATER IT RETURNED, WHEN THE LIGHT FLASHES THE STEERING WHEEL & FRONT END SHAKES. NO CODES, NO TSBS. IT RETURNED WITHIN 80 MILES OF LAST TRIP TO DEALER, THEY PERFORMED TSB 18-024-10 CRANK SENSOR SHIM, LIGHT RETURNED ALONG WITH THE SHAKING WITHIN DAYS. DEALER REPLACED FLEXPLATE. AGAIN THE LIGHT RETURNED WITHIN DAYS. NEXT THEY DID SOME FORM OF ENGINE CLEANING, LIGHT RETURNED WITHIN 500 MILES OF LAST ATTEMPT TO FIX. CODES ARE ALWAYS#1 CYLINDER MISFIRE & RANDOM CYLINDER MISFIRE. ON MAY 16TH THE DEALER LOOKED AT IT, DID A COMPRESSION CHECK OF THE CYLINDERS, ALL GOOD. CHRYSLER SUPPORT TOLD THEM TO CHANGE THE PCM. AS OF MAY 19TH IT WAS 7TH NATION WIDE ON BACK ORDER WHILE I CONTINUE TO DRIVE THE VEHICLE WITH THE LIGHT ON & INTERMITTENT SHAKING HOPING IT DOESN'T LEAVE ME STRANDED BETWEEN NOW & WHEN THE PART COMES IN AS THEY DON'T HAVE AN EXACT DATE. DEALER CLAIMS NO OTHER REPORTED JOURNEYS HAVING THIS PROBLEM.

NHTSA #: 10403182
mediumSTEERING,ENGINE AND ENGINE COOLING
FireFiled: Apr 2011

I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENTAL, BUT THERE ARE MANY FACTORS INVOLVED THAT I BELIEVE NEED TO BE BROUGHT TO PUBLIC ATTENTION. FIRST, THE CAR WAS PURCHASED BRAND NEW OFF THE LOT 2 MONTHS PRIOR TO THE MARCH 11 INCIDENT. THE INSPECTION SHOWED THAT THE ISSUE THAT CAUSED THE FIRE WAS A DEFECT INVOLVING THE STEERING FLUID LINE....AN ISSUE THAT HAS OCCURRED MANY TIMES IN THIS VEHICLE!! THERE WAS A RECALL FOR THE 2009 JOURNEY, BUT NOTHING FOR THE 2010. SEEMS TO ME THAT WHATEVER THE TOLUCA MEXICO ASSEMBLY PLANT HAS BEEN DOING WRONG, HASN'T BEEN RECTIFIED!!! CHRYSLER NEEDS TO RECALL THIS VEHICLE AGAIN!!! CHRYSLER LEGAL, TOLD ME IT WASN'T GOING TO HAPPEN! SECOND, CHRYSLER LEGAL DEPARTMENT IS BEING EXTREMELY CURT, AND UNHELPFUL IN RESOLVING THINGS FOR US. THEY ARE 'ALLOWING' US TO KEEP OUR CURRENT LOAN IN PLACE (FOR THE CAR THAT EXPLODED) AND 'GIVING' US THE CURRENT MSRP ON THAT CAR (A 2010) TO FIND ANOTHER NEW CHRYSLER VEHICLE. THEN, THEY SAID THAT THEY MIGHT REIMBURSE A PERCENTAGE OF THE MANY THINGS THAT WERE IN THE CAR....LIKE MY 2 BRITAX CAR SEATS! AT THIS POINT, I'M INCREDIBLY FRUSTRATED, AND DESPERATE FOR THE MESSAGE TO GET OUT ABOUT HOW CORRUPT CHRYSLER IS, AND HOW DANGEROUS THIS VEHICLE IS. I WOULD BE COMPLETELY DEVASTATED TO FIND THAT THIS ISSUE TOOK SOMEONE'S LIFE, AND I HADN'T TRIED TO DO SOMETHING ABOUT IT!!! THANK YOU *TR

NHTSA #: 10397044
mediumSTEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,INTERIOR LIGHTING
Filed: Dec 2010

DEC. 29TH 2010. I HAVE A 2010 DODGE JOURNEY R/T. IT IS NOT EVEN A YEAR OLD. IT HAS TAKEN ME SEVERAL TIMES TO TURN THE CAR ON EACH TIME I GET IN THE CAR. IT STALLS WHILE I AM DRIVING. THE LIGHTS ON THE DASH AND NAV FLASH ON AND OFF FOR SOME CRAZY REASON. THE ALIGNMENT IS AND HAS ALWAYS BEEN OFF. THE CAR MOVES TOWARD THE RIGHT. THE STEERING WHEEL SHAKES WHEN I SLOW DOWN. NOW THE BRAKES ARE MAKING NOISES. I HAVE TAKEN IT TO TWO DEALERSHIPS TO BE SERVICED NUMEROUS TIMES AND THEY CAN NOT FIND ANYTHING WRONG. THE DEALERSHIP WHERE I BOUGHT IT HAS LEFT MY CAR ON EMPTY(THE GAS) AFTER IT HAS BEEN SERVICED. THE DEALERSHIP CONTACTED DODGE(THAT IS WHAT THE SERVICE MANAGER SAID) OVER A MONTH AGO, AND STATED THAT THEY WERE WAITING ON A PART TO PUT A DEVICE ON MY CAR TO FIGURE OUT WHAT IS WRONG. I HAVE CALLED TWICE AND THE SERVICE DEPARTMENT & THEY WILL NOT CALL ME BACK. SO I GUESS I HAVE TO DRIVE AROUND A CAR THAT IS DANGEROUS AND DODGE IS DOING NOTHING. I DO NOT ACCEPT THIS!!!! SOMETHING NEEDS TO BE DONE. IF THE SERVICE DEPT. WON'T CALL ME WHAT AM I TO DO. AND THE WARNING SCREEN FOR THE NAV. DOESN'T COME UP WHEN I TURN THE CAR ON. SO I GUESS DODGE CAN RISK THAT LIABILITY TOO. I GUESS IT WILL TAKE SOMEONE BEING INJURED TO GET THEIR ATTENTION. *TR

NHTSA #: 10373396
mediumSTEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENT,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2010

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK IN THE SHOP AND I AM AFRAID THE AIRBAGS ARE NOT GOING TO WORK. I AM AFRAID THAT I WILL BE HIT AND INJURED. I HAVE 4 YEAR OLD TWIN BOYS. DODGE/CHRYSLER IS NOT HELPFUL AT ALL. I AM AFRAID TO DRIVE THE CAR. IT IS BACK IN THE SHOP AND FOR A CAR LESS THAN A YEAR OLD, I FEEL IT SHOULD WORK. I DON'T KNOW WHAT TO DO. *TR

NHTSA #: 10368388

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