2011 Dodge Grand Caravan Body & Structure Problems
11 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (11)
BOTH SLIDING DOORS WERE WORKING FINE, THEN ONE DAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
FIRST THING I NOTICED WAS THE TIRE PRESSURE GAUGES COME OFF AND ON RANDOMLY EVEN THOUGH THE PRESSURE IS CORRECT. SOMETIMES, MY VANS SLIDING DOORS WHEN THEY SHOULD BE OPENING, START CLOSING BEFORE THE DOOR IS EVEN OPEN COMPLETELY AND WITHOUT ANYONE HITTING THE BUTTON TO CLOSE (MY 3 YEAR OLD FINGERS WERE SMASHED IN THE DOOR DUE TO THIS. LUCKILY, XRAYS REVEALED NONE WERE BROKEN, BUT I AM LEFT WITH AN EXPENSIVE HOSPITAL BILL)). WHEN I GO FROM REVERSE TO DRIVE, SOMETIMES IT FEELS AS THOUGH I'M BEING JERKED FORWARD BECAUSE THE SHIFT IS SO HARD. LASTLY, MY VAN STARTED NOT WANTING TO START IN THE MORNINGS. AFTER TESTING BATTERY AND REPLACING SPARK PLUGS, THE PROBLEM CONTINUED TO GET WORSE. IT'S LIKE IT WANTS TO START BUT CAN'T GET GAS SO IT DIES. REPEATEDLY TRYING GOT IT TO START, BUT THEN IT QUIT. I WAS ABLE TO GET IT TO START ONE MORE TIME AND DROVE TO MECHANIC. THEY INFORMED ME IT'S A FAULTY TIPM MODULE, AND IT NOW WON'T EVEN CONTINUE TO RUN ONCE IT'S STARTED. SO THEY INFORMED ME THEY CANNOT FIX IT BECAUSE ONLY A DEALERSHIP CAN REPROGRAM IT, AND THAT BECAUSE IT'S THE MODULE IT'S NOT SAFE TO DRIVE EVEN IF I COULD GET IT TO START TO TAKE IT TO THE DEALERSHIP BECAUSE IT CAN DIE IN THE MIDDLE OF DRIVING IT LEADING TO DANGEROUS SITUATIONS. SO NOW I'LL HAVE TO PAY TO TOW IT. I JUST PURCHASED THE VAN 3 MONTHS AGO BECAUSE I NEEDED ROOM FOR MY 4TH CHILD AND WANTED A SAFE, RELIABLE VEHICLE. NOW I HAVE A CAR PAYMENT AND A VEHICLE WITH ONLY A LITTLE OVER 80,000 MILES THAT ISN'T RELIABLE AND IS SITTING BECAUSE I DON'T HAVE THE MONEY TO REPAIR WHAT SHOULD HAVE NEVER BEEN PLACED IN THE VEHICLE TO BEGIN WITH GIVEN IT WAS DEFECTIVE BEFORE INSTALLATION. PLEASE HELP PEOPLE LIKE ME BY HOLDING THE MANUFACTURER ACCOUNTABLE FOR FALSELY REPORTING A SAFE VEHICLE WHEN THEY KNEW IT HAD A DEFECTIVE PART THAT CAN ONLY BE FIXED BY A DEALERSHIP SINCE IT HAS TO BE PROGRAMMED.
DRIVING AT ABOUT 70 MPH, WHEN THE L/R TIRE TREAD SEPARATED FROM THE TIRE. *TR
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC SLIDING DOOR ISSUES. *SMD THE CONSUMER STATED THE AUTOMATIC DOORS WOULD CONTINUALLY CLOSE AFTER PARTIALLY OPENING. THE DOOR WOULD JUST RANDOMLY CLOSE, CAUSING INJURIES TO THE PASSENGERS. THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE.
ON APRIL 10, 13 WE CAME HOME FROM THE GROCERY STORE. I GOT OUT OF THE VAN AND WENT AROUND TO THE LEFT SIDE TO UNBUCKLE MY 3YR OLD SON. I THEN WENT BACK TO THE BACK OF THE VAN TO GET THE GROCERY'S OUT. I HEARD THE SIDE DOOR CLOSING. THEN A YELL. WHEN MY SON GOT OUT OF THE VAN HE PUSHED THE BUTTON LIKE HE HAS MANY OF TIMES. HE MUST OF NOTICED SOMETHING IN THE VAN HE FORGOT AND WENT TO GRAB IT. THE DOOR SHUT COMPLETELY ON HIS RIGHT HAND. HE BROKE THE BONES IN HIS HAND AND NOW IS IN A CAST. THE BIG SELLER POINT FROM THE CAR DEALERS WERE ABOUT THE SENSOR AND SEE THIS AND SEE HOW IT STOPS. WELL IT DID NOT AND MY 3YR OLD NOW HAS A BROKEN HAND. *TR
1). NOTICED THAT THE AREA AROUND THE REAR LEFT SIDE OF THE VEHICLE (INTERIOR) GETS HOT. IT IS NOT THE SPEAKER AS THE SPEAKER IS WORKING PROPERLY AND THE AREA GETS HOT EVEN WHEN NOT USING THE RADIO. MY CONCERN IS THAT IS THE SIDE WHERE THE GAS PUMP IS AND HOPING THIS DOESN'T CAUSE A FIRE OR EXPLOSION. OUR 22 MONTH OLD BABY SITS ON THAT SIDE OF THE VAN. 2) NOTICED THAT THERE ARE SCRATCHES ABOVE THE REAR WHEEL HUB ON BOTH SIDES OF THE VAN, FROM BOTH SLIDING DOORS. 3) THERE IS A HARD SHUTTER FROM THE AUTOMATIC TRANSMISSION GOING FROM 1ST TO 2ND GEAR, WHENEVER THE SPEED HITS 10MPH. THE SHUTTER CAUSES THE VEHICLE TO HAVE A CLUNKING MOTION. 4) WHENEVER I START THE VEHICLE, THE RPMS WILL SHOOT UP AND DOWN AFTER 2 MINUTES, BEFORE GETTING TO NORMAL IDLE. *TR
THE SLIDING DOORS DO NOT HAVE AN AUTOMATIC STOP; WHEN THE KIDS GET IN AND OUT AND THE DOOR CLOSE BUTTON IS PUSHED, THE DOOR KEEPS GOING; EVEN WITH CHILDREN IN/OUT THE DOOR, ITEMS LAYING BETWEEN THE DOOR... I EVEN HAD MY HAND IN THE DOOR FOR TESTING AND THE DOOR WILL NOT STOP; IT WILL KEEP MOVING FORWARD TO CLOSE. WHAT A SAFETY ISSUE ESPECIALLY FOR A MINI VAN THAT IS DESIGNED FOR KIDS IN AND OUT. *TR
THE VAN WAS PARKED AND I HAD THE PASSENGER REAR SIDE DOOR OPEN. I USED THE PUSH BUTTON FEATURE TO CLOSE THE DOOR AND REALIZED I HAD FORGOT SOMETHING ON THE FLOOR. I REACHED IN AND GRABBED IT AND THE DOOR HIT MY ARM AND INSTEAD OF STOPPING AND OPENING AGAIN IT CONTINUED TO CLOSE AND MY ARM WAS CAUGHT IN THE DOOR. THE DOOR DIDN'T STOP CLOSING UNTIL I REACHED OUT WITH MY LEFT HAND AND GRABBED THE HANDLE AND PULLED IT OFF OF MY ARM. MY ARM WAS BRUISED AND HAS BEEN SORE SINCE IT HAPPENED. THIS IS NOT THE FIRST TIME THE DOOR HASN'T RESPONDED AND RE-OPENED WHEN SOMETHING WAS IN THE WAY. THIS IS THE FIRST TIME ANYONE WAS INJURED. *TR
WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB
WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB