2020 Chevrolet Impala Transmission Problems
1 owner-reported transmission complaint from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (1)
You took your car to a dealership on July 8, 2025, because it was making a noise that sounded like a worn hub bearing. The dealership initially told you that you needed new tires to diagnose the problem, which didn't seem right. You later took the car to another shop on July 19, 2025, and were told you actually have worn hub bearings on both sides, not a tire issue. You're concerned that the first dealership knew about the bearing problem but didn't diagnose it correctly, causing you to pay a $100 diagnostic fee and drive an unsafe vehicle.
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