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2020 Chevrolet Impala Steering Problems

3 owner-reported steering complaints from NHTSA data

3
Complaints
Mar 2025Sep 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (3)

criticalSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Mar 2025

Your Impala has experienced multiple serious issues starting shortly after purchase: the steering system required expensive front wheel bearing replacement ($2,000), the transmission developed rough shifting and became unsafe to drive, requiring a full rebuild ($3,000), and now you're experiencing power steering problems with a check engine light illuminated. These failures occurred after your warranty expired, leaving you responsible for thousands in repairs on a vehicle you're still financing.

NHTSA #: 11651689
highSTEERING
Filed: Aug 2025

Your steering wheel feels hard to turn at times, especially when braking, and the problem comes and goes unpredictably. The dealer initially found a low battery causing a power steering control module error, replaced the battery, and the problem seemed fixed—but hard steering returned at higher mileage and keeps recurring. Without a diagnostic code appearing on the dashboard or scan tool when the problem happens, the dealer says they can't pinpoint the issue; this has been ongoing for years with no permanent resolution.

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NHTSA #: 11679731
highSTEERING
Filed: Sep 2022

Your car displayed a "Power Steering - Drive with Care" warning message on the dashboard while parked. When you tried to back out of the driveway, the steering became very stiff and required much more force than normal to turn. After restarting the vehicle two hours later, the steering returned to normal operation. This issue has not been diagnosed or repaired by a dealer.

NHTSA #: 11487030

Other 2020 Chevrolet Impala Issues