2009 Volkswagen Passat Fuel System Problems
35 owner-reported fuel system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Fuel System Recalls (1)
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Owner Complaints (35)
Your fuel pump cracked, causing gasoline to pool underneath the back seat where your child's car seat is located. This created a serious fire hazard that could have ignited whenever the car was running. You only discovered the problem when the car began stalling while driving, and a technician confirmed the fuel pump module needs replacement.
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A repair shop discovered a possible crack in your gas tank near the floor board, or it could be a faulty plastic seal from the fuel pump. You noticed a wet spot under the car and thought you smelled gasoline. The shop also noted that the tank is positioned close to your exhaust system. The repair may involve replacing the gas tank or fuel pump seal, depending on what the actual problem is.
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Your engine stalled while you were driving. You believe your vehicle should be covered under NHTSA recall 17V-509 (manufacturer recall 20AE), which addresses this stalling issue. A stalled engine while driving can be dangerous and requires diagnosis of the fuel system or engine components to determine the cause.
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Your fuel pump has failed, preventing your car from running properly. Volkswagen says your 2009 Passat doesn't qualify for recall 17V-509 even though this appears to be a known issue affecting 2009 Passats. You'll likely need to have the fuel pump replaced to restore normal operation.
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I AM WRITING TO YOUR ORGANIZATION BECAUSE OF THE INJUSTICE I EXPERIENCED WITH A RECALL AT VOLKSWAGEN. A COUPLE OF YEARS AGO I HAD SOME ISSUES WITH MY PASSAT AND TOOK IT TO THE DEALER. DEALERS DOING WHAT DEALER'S GAUGED ME FOR WHATEVER THEY COULD. THIS YEAR, HOWEVER, VOLKSWAGEN CAME OUT WITH RECALL FOR THE PART WHICH I REPLACED TWO YEARS AGO. THEY PAID ME PARTIALLY FOR MY OUR OF POCKET EXPENSES BUT MY ARGUMENT TO THEM WAS THAT I WOULD NOT HAVE BEEN AT THE DEALER TO BE TAKEN ADVANTAGE OF IF NOT FOR THE RECALL. I INITIALLY REQUESTED THAT THEY REFUND FULL LABOR AND ONE OF THE PARTS. BUT COME TO THINK OF IT BOTH PARTS ARE RELATED TO THE FUEL SYSTEM AND NOW I WOULD LIKE A COMPLETE REFUND.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE AND A FUEL LEAK UNDERNEATH THE VEHICLE. THE DEALER (SOUTHERN VOLKSWAGEN GREENBRIER, 1248 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-4689) INDICATED THAT THEY PREVIOUSLY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) WHEN THE FUEL PUMP CONTROL MODULE WAS REPLACED; HOWEVER, THERE WAS A FUEL LEAK AFTER THE RECALL REPAIR WAS PERFORMED. THE DEALER INDICATED THAT THE FUEL PUMP MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,272.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING 65 MPH OR WHILE AT A STOP SIGN, THE VEHICLE VIBRATED AND STALLED. THE ENGINE INDICATOR ILLUMINATED AS WELL. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT. THE VEHICLE WAS TAKEN TO ROSEVILLE VOLKSWAGEN (830 AUTOMALL DR., ROSEVILLE, CA 95661, (916) 945-2997) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE STALLED WHILE DRIVING HOME FROM THE DEALER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED AS THE FUEL PUMP MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 109,307. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY PASSAT FUEL PUMP IS USING TO MUCH GAS, IVE HAD TO GET IT TOWED BECAUSE CHECK ENGINE LIGHT FLASHING AND GAS IN MY OIL AND REPLACED INJECTORS, ITS A 2009 WITH 80,000 MILES. YOU CAN ALSO FEEL THE MISFIRE OR A HESITANT OFF AND ON WHILE DRIVING. IVE PUT AROUND 5,000 MILE ON IT AND THE CHECK ENGINE LIGHT IS ON AGAIN BUT NOT FLASHING.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED SMITHTOWN VOLKSWAGEN AT 631-724-6600 (LOCATED AT 530 JERICHO TURNPIKE, ST. JAMES, NY 11780) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
THE COMPANY ISSUED A RECALL FOR THIS ISSUE WITH NO REMEDY. MY VEHICLE EXPERIENCED THIS ISSUE PRIOR TO THE RECALL AND WE PAID OUT OF POCKET FOR THE REPAIR THAT THEY RECOMMEND HOWEVER, THEY WILL NOT REIMBURSE US BECAUSE THEY HAVE NOT SPECIFIED A "REPAIR" ON THE RECALL ALTHOUGH THEY DO PROVIDE A REMEDY. THIS IS A TECHNICALITY ON THEIR (VW) END TO NOT REIMBURSE CUSTOMERS FOR REPAIRS THAT THEY ALREADY KNOW ARE NEEDED. PRIOR TO THE REPAIR WE EXPERIENCED SYMPTOMS BELOW. LOSS OF POWER WHILE DRIVING AND NO START. WE HAD NO OPTION BUT TO PAY FOR REPAIRS OUT OF POCKET. RECALL DESCRIBED AS: FUEL PUMP CONTROL MODULE VW ACTION CODE 20AE NHTSA RECALL NUMBER 17V509 START DATE 08-16-2017 DESCRIPTION ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE DEALER (VOLKSWAGEN OF FREDERICKSBURG IN FREDERICKSBURG, VA) INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
FUEL PUMP CAUSED CUTTING OFF , DELAYED STARTING WHICH LED TO THE CAR BEING INOPERABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. IN ADDITION, THE ENGINE WARNING INDICATOR FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MANAGED TO RESTART THE VEHICLE AND DROVE TO DARCARS VOLKSWAGEN (12511 PROSPERITY DR., SILVER SPRING, MD 20904, (301) 622-7000) WHERE IT STALLED AGAIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM: GASOLINE); HOWEVER, THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE SAME DEALER DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED, BUT THE RECALL WAS ON HOLD. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER THE VEHICLE WAS RESTARTED, THE CONTACT BEGAN DRIVING AND THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS FUELED. THE VEHICLE WAS TAKEN TO AUTONATION VOLKSWAGEN LAS VEGAS (6375 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 605-5802), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,036. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS HAVING ISSUES WITH MY VEHICLE SHUTTING OFF WHILE IN DRIVE MODE. MY VEHICLE SHUT OFF WHEN ENTERING A BUSY HIGHWAY. I TRIED TO RESTART WITH NO LUCK. I THEN HAD TO CALL HIGHWAY PATROL TO HELP ME MOVE MY VEHICLE TO A SAFE PLACE. ONCE IN A SAFE PLACE OFF THE BUSY HIGHWAY I CALLED A TOW TRUCK WHO TOWED MY VEHICLE TO A VOLKSWAGEN DEALER. THE DEALER REPAIR SERVICE SCANNED THE SYSTEM AND FOUND THE FUEL PUMP CONTROL MODULE BURNED UP FROM THE FUEL PUMP DRAWING TOO MANY AMPS. THE FUEL PUMP AND FUEL PUMP CONTROL MODULE HAD TO BE REPLACED. THE SERVICE REPAIR TOLD ME I HAD TO SPEND OUT OF POCKET TO REPLACE BECAUSE THE RECALL REPAIR FOR THE FUEL PUMP CONTROL MODULE WAS NOT YET AVAILABLE. I WAS TOLD TO CALL THE CUSTOMER CARE NUMBER ON THE RECALL NOTICE TO FIND OUT ABOUT RECEIVING A REFUND ON THE REPAIR SINCE IT WAS DUE TO THE RECALL. I CALLED AND WAS TOLD THERE WAS NOT YET A REPAIR AVAILABLE AND I WOULD HAVE TO WAIT. I HAVE ALREADY SPENT OUT OF POCKET FOR THIS RECALL REPAIR AND WOULD LIKE TO RECEIVE MY MONEY BACK. I RECEIVED THE RECALL NOTICE OCT. 2017; MY CAR SHUT OFF ON THE RAMP WHILE ENTERING THE HIGHWAY OCT. 21, 2017. IT IS NOW THE END OF FEB. 2018 WITH NO RESOLUTION TO THE RECALL ISSUE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDWESTERN AUTO GROUP IN DUBLIN, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE FUEL PUMP MODULE WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (BERT SMITH VOLKSWAGEN, 3335 38TH AVE N, ST. PETERSBURG, FL 33713) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL 17V509 WAS ISSUED MONTHS AGO AND THE MANUFACTURER STILL HAS NOT OFFERED TO REMEDY.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKENNA VOLKSWAGEN AT (888) 355-5733 (LOCATED AT 18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREEN AUDI VOLKSWAGEN IN SPRINGFIELD, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE VEHICLE STOPPED WHILE IN MOTION ON HIGHWAY. THE DEALER REPLACED FUEL PUMP BUT DIDN'T "RELOCATE" IT IN THE VEHICLE AS SUGGESTED ON YOUR WEBSITE. I PAID $988. MY QUESTION IS: WHO SHOULD PAY THE "REMEDY" COST?
WHILE ON 4 LANE ROAD AT 50 MPH THE CAR JUST STOPPED RUNNING. BATTERY LIGHT CAME ON AND NO POWER TO STEERING OR BRAKING. I WAS ABLE TO PULL OVER WITHOUT TO MUCH INCIDENCE. VW SENT NOTICE IN OCTOBER REGARDING RECALL AND NOW SAY "PENDING" RECALL SINCE THEY DON'T HAVE A DETERMINED FIX JUST YET. 3 MONTHS AND STILL NO IDEA HOW TO FIX??? I PAID MY LOCAL SHOP $975.00 AS THEY KNEW HOW TO FIX RIGHT AWAY. SIMPLY REPLACE THE FUEL PUMP. AND NOW I SIMPLY WISH TO BE REIMBURSED SO I CAN SPEND THAT ON OTHER NEEDED REPAIRS. VW FOUNDED IN 1937, MADE CARS FOR 80 YEARS NOW, AND THEY CAN'T FIGURE OUT HOW TO REPAIR A FUEL PUMP IN 3 MONTHS??? THAT REMOVES ANY CONFIDENCE ANYONE SHOULD HAVE IN OWNING A VW OF ANY MODEL.
I HAVE CHANGED FEW BATTERIES BEFORE AND LAST SERVICE DEALER CLAIMED ISSUE WITH BATTERY IS DUE TO INSIDE LIGHT WHICH IT WASN'T AND IT LOOKS LIKE THE FUEL PUMP THAT NEED TO BE REPLACED SOON. THE DEALER SEEMS NOT READY READY YET WITHOUT WV APPROVAL.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST FAILURE, BUT HAD TO BE TOWED THE SECOND TIME. THE DEALERS (SUNRISE VOLKSWAGEN, 931 SUNRISE HWY, LYNBROOK, NY, 11563, AND SMITH VOLKSWAGEN, 4304 KIRKWOOD HWY, WILMINGTON, DE, 19808) VERIFIED THAT THE FUEL PUMP MODULE AND PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND THAT THE CONTACT WOULD BE NOTIFIED WHEN THE NEW REMEDY AND REIMBURSEMENT INFORMATION WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THERE WAS A RECALL ON MY FUEL PUMP IN AUGUST. CONTACTED MY DEALER IN OCT. 23, AND THEY SAY THERE ARE NO PARTS TO REPLACE MY FUEL PUMP. I LOOKED AT THE DANGERS IF IT IS NOT WORKING PROPERLY, ONE OF WHICH IS MY CAR COULD LOOSE POWER AND JUST STOP AS I AM DRIVING MY CAR. I HAVE TO DRIVE ON HIGHWAYS AND I AM SCARED ABOUT THIS. WHY DON'T THEY HAVE THE PARTS FROM VW TO FIX MY FUEL PUMP?
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BACHMAN VOLKSWAGEN, 9652 BLUEGRASS PKWY, LOUISVILLE, KY 40299, (502) 996-8943) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WORSENED WHILE WAITING FOR THE PART. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOSEPH VOLKSWAGEN (3813 MONTGOMERY RD, CINCINNATI, OH 45212, PHONE NUMBER: (800) 551-4240) AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (HERITAGE VOLKSWAGEN PARKVILLE, 9215 HARTFORD RD, PARKVILLE, MD 21234) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD THE VEHICLE TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.
SUDDEN FUEL SYSTEM FAILURE CAUSED ENGINE TO QUIT MULTIPLE TIMES WHILE DRIVING IN TRAFFIC. AFTER A FEW MINUTES SITTING DEAD IN TRAFFIC, THE ENGINE WOULD RESTART AND THE CAR WOULD OPERATE A FEW MINUTES UNTIL THE ENGINE SHUT-OFF AGAIN. THERE WAS NO WARNING THAT THE ENGINE WAS GOING TO QUIT. THE CAR HAD PLENTY OF FUEL. THE FOLLOWING TROUBLE CODES WERE PRESENT WHEN THE CAR WAS TAKEN TO A MECHANIC: P3043- FUEL PUMP MECHANICAL MALFUNCTION P0087- FUEL RAIL SYSTEM PRESSURE TOO LOW ULTIMATELY, THE LOW PRESSURE FUEL PUMP, THE HIGH PRESSURE FUEL PUMP AND THE FUEL CONTROL MODULE WERE REPLACED. EVEN THOUGH THE CAR HAD ONLY 32,000 MILES, VW DECLINED TAKING ANY RESPONSIBILITY FOR THE FAILURE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
WE PURCHASED A 2009 VW PASSAT BRAND NEW IN 2009. SINCE THEN, WE HAVE HAD IT WORKED ON MULTIPLE TIMES, ALL FOR THE SAME PROBLEM! THE CAR SHOWS NO WARNING SIGN, AND ALL OF A SUDDEN IT SHAKES, SHUTS OFF, AND WILL NOT RESTART. THIS HAS HAPPENED WHILE DRIVING, AS WELL AS WHEN PARKED AND TRYING TO START THE CAR. THIS IS ALL IN REGARDS TO DEFECT IN THE FUEL PUMP SYSTEM. THE FUEL PUMP HAS BEEN REPLACED THREE TIMES, ALONG WITH FUEL PRESSURE SENSOR, INTAKE MANIFOLD, BATTERIES, YOU NAME IT. THIS PROBLEM BEGAN AT ABOUT 15,000 MILES, AND TWO OF THE REPAIRS WERE STILL UNDER WARRANTY. EVERYTIME WE HAVE BROUGHT IT TO THE VW DEALER, IT HAS BEEN THE SAME EXACT ISSUE. THIS IS AN EXTREMELY DANGEROUS ISSUE, I WAS LUCKY I WAS NOT DRIVING ON THE INTERSTATE WHEN THIS OCCURRED. I AM FEARFUL OF WHAT COULD HAPPEN, THIS CAR IS NOT SAFE. THE ISSUE HAS NOT BEEN FIXED, AND I AM UNSURE HOW THIS HAS NOT BEEN RECALLED ALREADY. I HAVE READ REVIEWS AGAIN AND AGAIN ON THE SAME ISSUE WITH THE 2009 PASSAT MODELS, AND OTHER PASSAT YEAR MODELS HAVE HAD FUEL SYSTEM RECALLS AS WELL. WHATEVER THE UNDERLYING CAUSE OF THIS, WHATEVER IS CAUSING THE FUEL PUMP TO GO BAD, OR IF THEY ARE JUST JUNK, IT IS NOT SAFE AND THIS ISSUE NEEDS TO BE INVESTIGATED IMMEDIATELY. VW WILL TAKE IT MORE SERIOUSLY WHEN A LIFE IS ON THE LINE. STILL TODAY, ON 6/12/2013, THOUSANDS OF DOLLARS LATER, MY 2009 VW PASSAT IS ONCE AGAIN BROKE DOWN, NOT STARTING, AND THE FUEL PUMP ONCE AGAIN, NEEDS TO BE REPLACED. CLEARLY THIS IS A MANUFACTURER'S DEFECT. WE BOUGHT A BRAND NEW CAR FOR THE SAFETY AND RELIABILITY VALUE, AND THIS HAS BY FAR BEEN THE MOST UNRELIABLE AND DANGEROUS VEHICLE I HAVE EVER OWNED IN MY LIFE. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,826 AND THE CURRENT MILEAGE WAS 79,836.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE BATTERY. THE DEALER REPLACED THE BATTERY, FUEL PUMP AND THE FUEL PUMP CONTROL MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 62,800 UPDATED 07/11/12*LJ
MY CAR IS 2 YRS OLD ITS A VW PASSAT. HAS STOPPED ON THE HIGHWAY SEVERAL TIMES WHILE I WAS DRIVING. THE FUEL PUMP WAS REPLACED SEVERAL TIMES ALONG WITH THE COMPUTER. ALSO GOT A PARKING BRAKE MALFUNCTION SIGN POPPED UP, THE CAR WAS TAKEN TO SERVICE WHERE IT WAS REPAIRED. NOW MY CAR HAS COMPLETELY SHUT DOWN AGAIN AND IS IN SERVICE YET AGAIN. PLEASE HELP! *TR