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2002 Volkswagen Jetta Suspension Problems

8 owner-reported suspension complaints from NHTSA data

8
Complaints
1
Crashes
Jan 2003Jun 2004
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (8)

mediumSUSPENSION,WHEELS,FUEL/PROPULSION SYSTEM
Filed: Jun 2016

WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISFIRING, RADIATOR ECT.

NHTSA #: 10872122
mediumSUSPENSION
Filed: May 2011

MY RIGHT FRONT COIL SPRING SNAPPED DUE TO A DEFECTIVE SPRING. I OPENED MY CAR DOOR AND SAT IN MY CAR AND HEARD A LOUD BANG. IT TURNED OUT THAT 1/2 OF A COIL SNAPPED OFF OF MY RIGHT FRONT SPRING. IT LOOKS LIKE RUST WAS NOT AN ISSUE AND THE SPRING WAS DEFECTIVE AND FAILED. I'M GLAD I WAS NOT DRIVING WHEN THIS HAPPENED. I HAVE CONTACTED VWOA TO NOTIFY THEM OF THE FAILURE AND AM ASKING THEM TO REPAIR THE PART AT NO COST TO ME EVEN THOUGH THE CAR IS OUT OF WARRANTY. *TR

NHTSA #: 10398753
mediumSUSPENSION,POWER TRAIN,EQUIPMENT
CrashFiled: Feb 2009

I PURCHASED A 2002 VW IN 2005. I HAD A CAR ACCIDENT IN DEC '08. SHORTLY AFTER THE COLLISION PLACE REPAIRED MY CAR. THE VEHICHLE STARTED MISFIRING AND ESSENTIALLY WASN'T DRIVABLE. THE CONTROL ARM BUSHING WERE REPLACED $800 (AT THE VW PLACE) AND THE SERVICE DEPT SAID THAT THEY WOULD CHECK FLUIDS IN PARTICULAR THE TRANSMISSION FLUID. I WAS TOLD THAT THE TRANSMISSION DIDN'T HAVE THE UPDATED TRANMISSION CONTROL MODULE (TCM) AND HAD TO REPLACED ( $700 PART AND 300 LABOR) THE SERVICE TECHNICAN DID STATE THAT THIS WAS THE FIRST STEP IN DIAGNOSING AND CORRECTING THE PROBLEM AND THAT THAT THIS WAS A KNOWN ISSUE BUT NOT A RECALL. WELL $1000 SPENT ON THIS STILL DID NOT FIX THE PROBLEM AND NOW THEY SAY THE NEXT STEP IS TO REPLACE THE TRANSMISSION ON A CAR THAT HAS 87K MILES ANOTHER 4K. WELL, I CAN HONESTLY SAY THAT VW IS UNRELIABLE AND DOES NOT STAND BEHIND THEIR NAME, PRODUCT OR REPUTATION. THIS IS SHAMEFUL. I AM VERY DISSAFIED AND LEARNED THAT THERE ARE NUMEROUS CUSTOMER COMPLAINTS ON THE WEB RELATED TO TRANSMISSIION, TCM ON THE VW 2002 - 2006 MODEL. VW SHOULD BE HELD LIABLE AND COMPENSATE FOR THIS A DEFECTIVE/INFERIOR PRODUCT. *TR

NHTSA #: 10259364
mediumSUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
Filed: May 2008

I PURCHASED THE 2002 VOLKSWAGEN JETTA IN AUGUST OF 2006. THE FIRST SET OF REPAIRS WAS ON 3/2007 AT 64,332 MI CHECK ENGINE LIGHT MULITPLE MISFIRES: P0300, P0301, P0302, P0303, P0304 REPLACED IGNITION COILS COST: $200.11 SECOND REPAIR TOOK PLACE IN APRIL OF 2007 TOOK CAR IN FOR RECALL - REPLACEMENT OF BRAKE LIGHT SWITCH CHECK ENGLINE LIGHT WAS BACK ON - REPLACED TEMP. SENSOR COST: $199.33 CAR WAS JERKING INTO GEAR, DOWNSHIFTING HARD AND SLUGGISH. BROUGHT CAR INTO DEALSERHSIP IN APRIL 2008 WORN STRUT BRUSHINGS NEEDS REAR PADS NEEDS ROTORS CHECK ENGLINE LIGHT ON AGAIN NEEDS NEW COILS AGAIN SPARK PLUGS TEMP SENSOR AGAIN NEW T-STAT FANS NOT WORKING HOSES UNDER INTAKE BROKEN NEEDS NEW TRANSMISSION DIAGNOSIS COST: $149.21 ESTIMATED COST OF REPAIR: $6,500.00. *TR

NHTSA #: 10228140
mediumSUSPENSION,VISIBILITY
Filed: Jun 2004

BOTH FRONT WHEEL BEARINGS FAILED WITH LESS THAN 60,000 MILES. FRONT RIGHT ELECTRIC WINDOW FELL INTO DOOR AT 65,000. REPLACED SPOOL AND BROKEN RETENTION CLIPS. RADIO HAS FAILED 3 TIMES AND BEEN REPLACED TWICE. THIRD TIME I HAD TO RESET FUSE #42. OLD PARTS ARE AVAILABLE. *AK

NHTSA #: 10075430
mediumSUSPENSION
Filed: Apr 2003

THE FRONT SHOCKS FAILED. *JB

NHTSA #: 10015058
mediumSUSPENSION
Filed: Jan 2003

WHILE DRIVING VEHICLE'S COIL PACKS FAILED CAUSING VEHICLE TO STALL. DEALER NOTIFIED AND REFUSES TO REPAIR ALL FAULTY PARTS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

NHTSA #: 10001987
mediumSUSPENSION
Filed: Jan 2003

CONSUMER STATES WHILE DRIVING THE VEHICLE THE VEHICLE WOULD JERK BACK IN FORTH. TS

NHTSA #: 10001854

Other 2002 Volkswagen Jetta Issues