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2018 Volkswagen Atlas Suspension Problems

8 owner-reported suspension complaints from NHTSA data

8
Complaints
1
Recalls
Jan 2019Nov 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Suspension Recalls (1)

RECALLCampaign #18V904000

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Fix: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Owner Complaints (8)

criticalSUSPENSION
Filed: Jun 2020

The rear of the vehicle dropped 5" to 6" after driving approx. The driver side wheel well is 1.5" from the tire & the passenger side is 2" away. The wheel well has a "warped" wheel well.

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NHTSA #: 11328100
mediumSUSPENSION
Filed: Nov 2023

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving 10 MPH, the contact heard an abnormal noise and the rear of the vehicle jumped. The contact exited the vehicle and became aware that the rear coil spring had fractured.

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NHTSA #: 11554934
mediumSUSPENSION
Filed: Sep 2019

Tl* the contact owns a 2018 volkswagen atlas. The contact received notification of NHTSA campaign number: 18v904000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle.

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NHTSA #: 11257737
mediumSUSPENSION,UNKNOWN OR OTHER
Filed: Jun 2019

Purchased the atlas brand new. 2000 miles in started to hear loud rattling noise coming from the front of the car like the struts were going bad, took to dealership they stated my dust boot cover was stuck and just needed to be greased. 1000-2000 more miles later same noise came back took it to the dealership they couldn't duplicate the noise it is especially loud when going over bumps.

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NHTSA #: 11219183
mediumSUSPENSION
Filed: Jan 2019

At roughly 5000 miles 2018 volkswagen atlas se 2.0t began having a lot of noise coming from the front suspension. Noise happened mostly at lower speeds and was a rattle as well as a bottoming out sound. Vehicle was also pulling hard to the right and alignment seemed to be off.

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NHTSA #: 11170792
mediumSUSPENSION,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Jun 2018

Tl* the contact owns a 2018 volkswagen atlas. Within weeks of owning the vehicle, there was a failure with the strut mounted system. Furthermore, an abnormal rattling noise was heard on both sides of the front end of the vehicle.

NHTSA #: 11102848
mediumSUSPENSION
Filed: Mar 2018

Tl* the contact owns a 2018 volkswagen atlas. The contact stated that the vehicle made a loud noise while driving at any speed. The vehicle was taken to bayside volkswagen (31 watermill lane, great neck ny, 11021, 516-348-2500) where it was diagnosed that the shocks were made with defective material and needed to be replaced.

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NHTSA #: 11078884
lowSUSPENSION,SEAT BELTS,UNKNOWN OR OTHER
Filed: Nov 2018

Takata recall

NHTSA #: 11150213

Other 2018 Volkswagen Atlas Issues