Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2014 Toyota Venza — Known Issues & Recalls
Complaints from Jan 2015 to Dec 2019
The most reported issue is air bags problems (5 complaints). 6 complaints involved crashes.
Open Safety Recalls (1)
NHTSA Campaign: 21V257000
Component: AIR BAGS:SIDE/WINDOW:CURTAIN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Risk: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Fix: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Owner-Reported Issues (20 of 30)
Air Bags →4 issues
Your daughter was in a serious accident where a Ram truck hit the driver's side of her Venza at full speed. The side airbags did not deploy during the impact, and her head broke through the side window. Even though a side airbag recall had been completed on this vehicle, the airbags still failed to protect her.
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You contacted your Toyota dealership in February 2022 to have a recall service performed on your airbag system, but the dealership ordered the necessary parts and never followed up with you about completing the repair. Your airbag recall work remains incomplete.
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Your 2014 Toyota Venza has an open airbag recall that hasn't been addressed by your local dealership despite multiple attempts to contact them by phone and email. The dealership has not returned your calls or responded to your emails, leaving the recall unresolved. You'll need to follow up with the dealership management or contact Toyota directly to schedule the recall repair and ensure your airbag system is properly serviced.
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Your airbag warning light came on, and the dealer found corrosion on the left front airbag sensor. They recommend replacing both the sensor and the wiring harness that runs across the roof, which would cost around $4,000 and take about 10 hours. This is unexpected since your vehicle has never been in an accident, struck by lightning, or exposed to weather. The repair will involve replacing the corroded sensor and the entire roof wiring harness.
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Unknown Or Other →4 issues
Your windshield and panoramic sunroof glass suddenly shattered without any visible impact or accident. This happened spontaneously while the vehicle was in use. The repair will likely require replacing both the windshield and sunroof glass panels.
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Your air conditioning evaporator is deteriorating and flaking off small pieces of aluminum and coating material. The air blower is pushing these particles through the vents into your cabin, which could be a health concern. Fixing this requires removing your dashboard, crash bar, and heating/air box to replace the evaporator core and clean out all the vents.
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Your sunroof suddenly shattered while driving on July 1st with no apparent cause or impact. Toyota's dealership denied your warranty claim due to mileage, and both your insurance adjuster and Toyota's technician confirmed nothing hit the roof, yet Toyota still refused to cover the damage. You're seeking coverage for repair costs and rental expenses while questioning the safety and reliability of the vehicle.
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Mice are getting into your vehicle's cabin through gaps in the air filtration system that aren't covered by protective screening. You've trapped 2 mice in 2 days, and the openings appear large enough for rodents to access the interior. Your dealership says this is a maintenance issue rather than a design defect and won't cover repairs. The fix would likely involve sealing or screening the air intake openings and possibly installing rodent deterrents or mesh covers.
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Steering →2 issues
While stopped at a traffic light, your steering wheel tightened and then lost all power assist when you tried to turn left. You had to manually force the wheel with extreme effort and drifted across the road with minimal control before safely pulling off. The power steering warning light illuminated, but the steering worked normally after you restarted the engine. The problem recurred on a later date, and you suspect it may be related to a Toyota safety recall for electric power steering control units, though your vehicle isn't on the recall list. The repair shop has not yet diagnosed the issue. A repair will likely involve inspection and possible replacement of the power steering control unit or related electrical components.
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Your steering column started making popping or clunking sounds around 125,000 miles, which became very loud at highway speeds (70-80 mph) and caused the steering wheel to shake and pull to the left. The dealer found that a worn $15 bushing/damper in the power steering system was allowing the motor to vibrate excessively, affecting wheel alignment and causing a slow power steering fluid leak. Fixing this issue requires replacing the entire steering column since the bushing cannot be accessed separately.
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Structure →2 issues
Your panoramic roof shattered during a routine turn at low speed and was replaced under warranty. Six months later, you're hearing popping sounds when turning or going over railroad tracks, and the roof has started leaking. After a repair attempt, the leak returned and the popping sound is worsening, suggesting the roof may break again. Toyota indicated the roof lacks adequate structural support, causing excessive flex in the chassis, and suggested you accept the issue rather than fix it.
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Your car's power door lock actuators are failing prematurely — three of the four have stopped working in less than three years under normal use. Replacing these parts is both time-consuming and expensive. The fix will involve removing door panels and replacing the failed power door lock actuators with new ones.
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Service Brakes →1 issue
Your brakes failed to stop the car at low speed, causing you to hit another vehicle while your family was in the car. Despite pushing hard on the brake pedal, the car wouldn't stop. You're understandably afraid to drive the car now due to the safety risk. This likely requires professional brake system inspection and repair at a dealership to identify and fix the underlying brake failure.
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Vehicle Speed Control →1 issue
Your car has experienced sudden acceleration twice when you were trying to stop at a stop sign. Specifically, the engine would accelerate even after you removed your foot from the gas pedal and pressed the brake pedal instead. The issue may involve your throttle control system, accelerator pedal sensor, or brake pedal switch needing inspection or replacement.
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Electrical System,back Over Prevention →1 issue
Your backup camera screen won't display anything, and both your OnStar and radio have stopped working. A dealer diagnosed that water got into the control buttons, which damaged the camera, OnStar module, and radio. Fixing this will likely require replacing the backup camera, OnStar module, and radio unit.
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Suspension →1 issue
Your car is making a noise from the rear that the dealership initially tried to fix by replacing the shocks, but the problem persisted. A private mechanic identified that the noise is actually coming from worn rear bushings (rubber/plastic components in the wheel hub) that are wearing out faster than expected. The dealership's unnecessary repair left you with the original problem unresolved, and your tires are now overheating, which could indicate the rear suspension isn't tracking properly. Fixing this will likely require replacing the rear suspension bushings with new ones.
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Wheels →1 issue
Your low tire pressure warning light didn't activate until one of your tires was completely flat, leaving you stranded. The warning system failed to alert you when the tire pressure first dropped, giving you no chance to address the problem before the tire became unusable and your vehicle stopped working.
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Electronic Stability Control (esc) →1 issue
While driving at about 60 mph, your vehicle's stability control system suddenly failed, causing the car to swerve about six inches to the left—feeling similar to a tire blowout. The VSC warning light flashed on the dashboard. The vehicle hasn't been diagnosed or repaired yet. The dealer should inspect the stability control system and its sensors to identify what caused the failure.
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Visibility →1 issue
While driving on Highway 99 at about 56 mph, your sunroof suddenly shattered into large pieces with a sound like a glass explosion. The overhead protection panel was closed, which prevented the broken glass from falling into the car—otherwise it could have caused a serious accident. After the repair shop replaced the sunroof, they found the electrical mechanism that closes the sunroof wasn't working properly and needed replacement as well. The repair may involve replacing the sunroof glass panel, the sunroof motor, and the electrical control switch.
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Tires →1 issue
Your car's tire keeps losing air pressure even though you can't see any visible damage like punctures or leaks. This is happening repeatedly and requires you to refill the tire regularly. The issue may involve the tire valve, a slow leak, or a bent wheel that's preventing a proper seal.
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