2017 Toyota Sienna Airbags Problems

Your driver's side airbags failed to deploy during a head-on collision with a tree at highway speed, while passenger airbags deployed without anyone in the passenger seat. This malfunction left the driver unprotected and resulted in serious neck and back injuries requiring hospitalization. The airbag system may need diagnostic testing and replacement of faulty airbag modules or sensors.

Your 2017 Toyota Sienna was hit on the passenger side in a crash, but the airbags did not deploy despite no prior warning lights or system issues. The owner sustained serious injuries and believes the airbag system may have failed to function as designed. Toyota has confirmed no active recalls exist for this vehicle, and the airbag system has not yet been inspected by a service center. A full diagnostic inspection of the airbag control module, sensors, and wiring harness may be needed to determine why the system failed to deploy.

WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.

OUR 2016 SIENNA WHICH WE PURCHASED LAST MAY ACCELERATED ON IT'S OWN ON 2/16/2017 GOING THROUGH OUR SOUTH OUTSIDE WALL AND MASTER BATHROOM OF OUR HOUSE. MY HUSBAND LEFT THE VAN IN THE DRIVEWAY, UNLOADED THE GROCERIES, THEN GOT BACK INTO THE VAN, STARTED IT, PUT HIS FOOT ON THE BRAKE, SHIFTED TO DRIVE AND WITH HIS FOOT ON THE BRAKE THE VAN ACCELERATED INTO THE THE GARAGE. WE HAVE AN EXTENDED GARAGE WHICH HAD AN OFFICE AREA AND IT PROCEEDED TO PUSH THE OAK DESK THROUGH THE SOUTH EAST OUTSIDE WALL AND MASTER BATH. AS IT CONTINUED TO ACCELERATE AND BURN RUBBER ON OUR FINISHED GARAGE FLOOR, WITH HIS FOOT STILL ON THE BRAKE SLAMMED IT INTO REVERSE. THE SIENNA SHOT OUT OF THE GARAGE, HEADED DOWN OUR DRIVE, INTO OUR LAWN AND OVER OUR WINTER SNOW STAKES. KNOWING IT WAS NOT STOPPING AND THE BRAKES WERE NOT WORKING OTHER THAN LETTING HIM PUT THE CAR INTO GEAR, HE ONCE AGAIN SLAMMED IT INTO DRIVE. THE SIENNA SHOT INTO THE GARAGE A SECOND TIME, HITTING THE S. E. WALL AND YET AGAIN CONTINUED TO BURN RUBBER ON OUR FLOOR AS IT PUSHED THE DESK FURTHER THOUGH THE WALL. ONCE AGAIN, COMPLETELY BESIDE HIMSELF MY HUSBAND SLAMMED IT INTO REVERSE AND WHEN OUTSIDE IT FINALLY STOPPED AFTER HE STOMPED ON THE BREAKS WITH ALL HIS MIGHT! THE AIR BAG DID NOT DEPLOY NOR DID THE BRAKES EVERY BEGIN TO WORK TO SLOW IT DOWN. WE WILL NEVER DRIVE THIS VEHICLE AGAIN AND IT IS BEING STORED AT CARLSON TOYOTA UNTIL WE KNOW WHAT TOYOTA HEADQUARTERS INTENDS TO DO ABOUT THIS PROBLEM. WE ALSO NEED TO KNOW WHAT WE ARE TO DO BEINGS OUR SIENNA WAS PAID FOR AND NOW IT IS WORTHLESS TO US.