2004 Toyota Prius Equipment Problems
4 owner-reported equipment complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (4)
2004 TOYOTA PRIUS WITH NAVIGATION SYSTEM PROBLEMS CUSTOMER STATES THAT NOW THE AC AND DEFROSTER DOES NOT WORK AND THE DEALERSHIP FIXED IT THANK YOU TO THE DEALERSHIP NOTE**NAR**CC THE CONSUMER STATED FROM TIME TO TIME THE RADIO WOULD TURN OFF AND IT WOULD HAVE TO BE TURNED BACK ON MANUALLY. THEN THE DISPLAY BEGAN TO ACT ERRATICALLY . THE AUDIO OFF WOULD APPEAR ON THE SCREEN AND THE RADIO WAS STILL PLAYING . THE CLIMATE CONTROL BECAME UNRESPONSIVE AND THE SCREEN DISPLAYED CHECK THE CONNECTION OF THE AIR CONDITION . WHEN THE CONSUMER PRESSED ANY OF THE BUTTONS ON THE DISPLAY, THEY WOULD NOT FUNCTION OR WOULD TAKE SECONDS TO COME UP AND USUALLY ONLY THE PERFORMANCE SCREEN OR THE RADIO SCREEN WOULD SHOW UP. THE PROBLEM WITH THE AIR CONDITION AND DEFROSTER WERE RELATED TO THE NAVIGATION SYSTEM THE CONSUMER DISCOVERED THERE WAS A FAULTY DESIGN WITH THE MODEL YEAR. *JB
STARTED MY 2004 TOYOTA PRIUS AND PLACED VEHICLE INTO REVERSE TO BACK OUT OF PARKING SPACE AT DAUGHTER'S SCHOOL. CAR DIED WHILE BACKING, BLOCKING TRAFFIC, AND WOULD NOT RESTART. ORANGE LIGHT GLOWED ON THE STARTER BUTTON. THIS IS 7:45PM. CALLED ORIGINAL DEALER IN WASHINGTON PA FOR ADVICE. NO HELP. LOOKED IN OWNER'S MANUAL FOR ADVICE. NO HELP. CALLED LOCAL DEALER IN CHARLOTTESVILLE VA. NO HELP. A MALE TEACHER OPENED THE HOOD AND FUSE COVER TO ENSURE THAT ALL FUSES WERE SNUG AND SECURE. NOTHING. AFTER ABOUT 30 MINUTES, THE CAR FINALLY RESET ITS SELF, THE STARTER BUTTON WENT GREEN AND WHEN TRIED THE CAR STARTED. TOLD THE LOCAL DEALER OF THIS INCIDENT AND THEY DENIED ANY KNOWLEDGE OF ANY TROUBLE LIKE THIS. COINSIDENTLY, MY GPS SYSTEM HAD FAILED JUST A COUPLE OF DAYS PRIOR TO THIS INCIDENT. IT TOOK A MONTH TO GET IT REPLACED.
I WOULD LIKE TO REPORT A STALLING I EXPERIENCED WHILE DRIVING OUR TOYOTA PRIUS (2004) THE CAR STALLED A LITTLE AFTER I MERGED ONTO HIGHWAY 85 IN CUPERTINO. ALL THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR WOULD NO LONGER ACCELERATE AS I TRIED TO DRIVE UP TO 65 MPH. IT APPEARED THAT THE GAS ENGINE QUIT AND IT WAS RUNNING ON ELECTRIC POWER. I WAS ABLE TO COAST ON TILL THE NEXT EXIT. AFTER GETTING OFF THE FREEWAY, I PULLED INTO THE NEAREST PARKING LOT WHERE I TURNED TO CAR OFF. I WAS ABLE TO RESTART IT AND IT DROVE FINE BUT ALL THE WARNING LIGHTS REMAINED ON. SO I IMMEDIATELY DROVE IT TO THE DEALERSHIP IN SUNNYVALE WHERE WE BOUGHT THE CAR WHERE IT WAS FIXED. I AM NOT SURE THAT TOYOTA DEALERS ARE KEEPING ACCURATE RECORDS OF THE PROBLEM. I READ AN ARTICLE IN THE MERCURY NEWS TODAY'S EDITION IN WHICH ADAM SIMMS, THE OPERATING PARTNER AT TOYOTA OF SUNNYVALE HAS CLAIMED THAT "NONE OF THE PEOPLE WHO HAVE BOUGHT A PRIUS AT HIS DEALERSHIP HAVE HAD PROBLEMS WITH STALLING". I KNOW THIS IS NOT TRUE BECAUSE I HAVE EXPERIENCED THE PROBLEM AND HAD IT FIXED AT HIS DEALERSHIP. I AM NOT SURE OF THE EXACT DATE THE INCIDENT OCCURED. I BELIEVE IT WAS SOMETIME DURING THE THE SECOND WEEK OF NOV.
COMPUTER SHUT DOWN IN THE TOYOTA PRIUS CAUSING CAR TO STOP IN A MATTER OF MINUTES ON TWO OCCATIONS.