2020 Toyota Corolla Engine Problems

Your car's engine coolant bypass valve may not be working properly. This valve helps regulate coolant flow through your engine to keep it at the right temperature. If it fails, your engine could overheat or not warm up efficiently. You may need to replace the bypass valve and have the cooling system inspected.

I have experienced a message saying 'Engine Maintenance Required' and after experiencing the same instances as many people have online, it seems the engine coolant bypass valve is faulty and needs to be replaced. No code can be read using a code reader either.

Coolant Bypass Valve

On June 19, 2025, I was driving and out of nowhere, there was a warning notification that said "A warning light was turned on. Would you like to call an operator?" On the digital cluster, there was a message that said "Engine Maintenance Required - Visit Your Dealer. Mileage noted down was 79,632. I asked around for some insight and people are telling me it's the water/coolant bypass valve that's leaking and the Op code is 24TE04R1. Will this be a covered service?

The engine maintenance required message appeared on the dash. I was travel from work to home (about 40 miles). I pulled over immediately at a store, left my car and walked over a mile to the mechanic shop down the road (in 95° weather with a knee that has been through 3 surgeries in less than 5 years). The gentleman took me back to my car. Followed me as i took my car back to the repair shop since it was close and did not have any lights on the dash and I was not overheating. He plugged a reader in it and the error was a coolant bypass valve issue (i can't remember the exact verbage). I purchased a replacement valve 6-17-25, along with toyota coolant. I am having to wait and save up the money to have the valve replaced at the shop got the message code from. I can not afford the dealerships cost to replace the valve. The valve and coolant was expensive in itself. I have read many forums and blogs. Toyota knew there was an issue and I am requesting my reimbursement for the cost of replacing a part you knew was faulty.

Flow Shut-off Valve Coolant Leak

I have an error that appeared displaying “Engine Maintenance Required” after some investigation snd research, I have noticed that this is a common issue associated with the OEM Engine Coolant Bypass Valve. This occurred as I was driving home from work when I was driving down the freeway, I did not run into any obstacles or have an accident, it appeared out of thin air.

unknown. i know that my car was doing fine and then randomly the coolant was low and my car was overheating on my way to work. i have yet to get it fixed, as i dont know how much it could cost me. but i read that 2020-2021 toyota makes were having issues with their coolant.

I received a "voluntary Customer Support Program" letter from Toyota saying that a small engine coolant leak can occur that "can allow coolant to drip on other parts of the vehicle. This can cause 'Engine Maintenance Required' to be displayed or cause the A/C not to function normally." Then it concludes that repair with a new "flow shut-off valve" will fix the problem, "under the terms of this Customer Support Program." I thought this was a recall and took my car in only to find that they wanted nearly $700 for the repair, because I did not have an extended warranty. When asked whether this could cause a safety problem if unfixed the reply from the Service Advisor was yes -- the coolant leak could potentially cause the engine to seize up on the highway. I was shocked that a defective part in the car I purchased new for $20,000 plus would not be replaced free of charge. I have put less than 16,000 miles on the car and now I find the resale value is essentially zero. And I now may be driving a potentially risky vehicle that could crash or leave me stranded somewhere. I feel there should be a repair at no charge.

Car is currently at 56k miles and the "Engine maintenance required" popped up on my dashboard I'm pretty sure this is the engine coolant bypass valve which I read is a constant problem for new toyotas like mine

I own a 2020 Toyota Corolla, and without any prior warning, the “Engine Maintenance Required” message appeared on my dashboard at approximately 79,575 miles. There were no unusual symptoms—no overheating, strange noises, or performance issues—before the light turned on. I had my vehicle inspected by Golling Toyota of Warren, where they diagnosed the issue as a faulty Engine Coolant Bypass Valve. I was informed that the valve needed to be replaced and flushed. The total cost of the repair was $932.21, which I had to pay out of pocket. Because the message specifically said “Engine Maintenance Required,” I was concerned that it could be a serious engine issue. Out of caution, I avoided driving the vehicle until it was inspected, as I didn’t know whether it could result in engine damage, performance failure, or a sudden breakdown while on the road. The fear of an unknown engine-related malfunction created a genuine safety concern for me and others —especially since the warning came without any prior symptoms. I later learned that the problem was tied to the Engine Coolant Bypass Valve, which is known to fail prematurely in Toyota vehicles. This failure can affect engine performance and temperature regulation, increasing the risk of engine damage or failure while driving. There is already a class-action lawsuit concerning this issue, yet Toyota has not issued a recall. Owners like myself are being left to pay out of pocket for a known defect that poses real safety risks. I’m submitting this complaint in hopes that Toyota will be held accountable and that the NHTSA will take appropriate action to protect consumers from this recurring and potentially dangerous defect.

“Engine maintenance required” alert received, related to a faulty coolant bypass valve which will need replacement. Vehicle is currently at 51,049 miles. Alert message can’t be dismissed from the dashboard. It obstructs a significant portion of the speedometer.

Coolant bypass valve broken dealers are charging $800, class action lawsuit pending

Engine Maintenance Required displays see dealer displays in Panel. I have taken to my local shop Engine coolant bypass valve replaced. Still having same issue.

Valve matic is messed up. According to my research this is a known issue with 2020 Toyota corollas.

Vehicle maintenance light won’t turn off, stays off if car started with AC off but comes on and stays on while AC is running. Coolant overflow valve malfunction

"Engine maintenance required. Visit dealer" message appeared about 2 years ago. The message appears when I turn on the A/C or heater and will not go away, which affects multiple functions such as speedometer and text function.

Engine coolant leak from an issue with a valve that allows coolant to drip on other parts of the vehicle. “Engine Maintenance Required” is displayed on the instrument cluster and causes the A/C to not function normally.

I keep getting a warning sign on my dashboard stating that "Engine maintenance required. Call your dealership". After scanning for codes, I get the code P2681, or that the Engine coolant bypass valve is faulty. After looking online it appears that this is a common issue with this car model. There is a class action lawsuit for this right now since the part is known to be faulty and can crack and leak engine coolant. Toyota has refused to issue a recall for this and will charge you to replace this faulty hardware. I also am not able to clear the message while driving and it will constantly pop back up distracting me while driving and making me unable to see any important warning on my dashboard. This is endangering my ability to safely drive my vehicle.

There was a maintenance required notice on my dashboard and I searched up that it was my coolant bypass valve having an issue. Apparently it’s a defective part in Toyota Corolla and rav4 models from 2019-2023 I believe. The notice would come on and off each time I would start the vehicle. The dealership has confirmed this issue is common and after having it inspected and diagnosed, it was indeed the coolant bypass valve. My safety and the safety of others were fine, my engine would’ve been the unfortunate casualty if I did not take care of this.

There is a problem with the bypass control heater valve of my car Corolla Toyota 2020 It says i have to replace it but it's still running good. I research what this part is about and it says that this is a malfunction in all the Toyota Corollas and RAV4 2019-2021. The message "engine maintenance required" doesn't go away and it doesn't let me see the mile percentage when driving. This problem has been confirmed by a mechanic who installed the tablet and run a test to see what's wrong with it. The car has not been checked by insurance because of this manufacturer malfunction. This all started happening 6 months ago and haven't found a way to replace it and dealership charges over 800 dollars for a mistake Toyota made on all Corollas line. Please help me find a solution. Thank you!

Vehicle was brought to Toyota because of "Engine Maintenance Required" message. We initially thought it was "Maintenance Required" so husband said we may need to change the oil, but it was only a few thousand miles since last oil change. I tried to remove the message but the Toyota Manual did not have any instructions on the "Engine Maintenance Required" message removal. When he left Toyota after changing oil, same message was on dashboard. Husband went back to Toyota and asked them to remove the "Engine Maintenance Required" and was told that there is a coolant bypass valve that must be changed in order for the message to go away. The cost should be around $1,000 and then proceeded to tell him he needed to buy new tires as well. All would total about $2,800. Vehicle has 58K miles and we are afraid to drive the vehicle now until we know what is actually wrong with it. It's suspicious to read all the complaints describing the same situation we have with Toyota. By the way, after we were told about the needed repair, I started getting emails from Toyota about purchasing a Toyota warranty, advertisements in the mail from car warranty companies and phone calls from Toyota salespeople to come and buy/lease a new Corolla and I would get a "great deal"! Is this some scam to generate business? Are Toyota owners being subjected to a "bait and switch" scam? I would like an investigation initiated by your agency. My vehicle is available upon request and our safety is at risk because we truly don't know what is wrong with it and afraid to drive it any longer. If your agency wants to read complaints from other owners, I direct you to read the complaints on [XXX] or Google "Toyota Engine Maintenance Repair" message. It's very much an eye-opener about fraud being perpetrated by Toyota. I can provide any documentation needed when I am personally contacted and requested to furnish them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 toyota corolla's warning light which stated "engine maintenance required visit your dealer" came on. When I called the dealership they stated I would need to come in and hook it up to diagnose the problem which would cose me $185 + taxes and fees. Then once diagnosed they would be able to fix the problem. I checked with O'Reilly's autopart store and Autozone which both of their scanners found nothing wrong. So I informed Toyota and they stated they I need to bring it to them because their scanner/tool is the one which will tell us what the problem is specific to my car. But they stated they think it could be a hose related to my coolant system to prevent my car from overheating. They stated to watch the temperature gauge while driving as it may overheat and become dangerous to drive. If this happens or I see any smoke pull over and get out if the car. However they haven't seen anyone have to do this so they think I should be fine but I should fix this problem soon. I asked if that is the problem would it fall under my mechanical breakdown insurance coverage and the dealership stated that if that's the problem yes but if I go through the insurance it will take a really long time to fix because they'd have to file a claim and get paid before doing any repairs. Then they said I'd have to pay the copay and any difference. I was confused as my insurance states I only have to pay my copay. However, I had someone else with a scanner/tool hook theirs up and to see if we could check the actual problem and it did say the error code P268115 engine bypass coolant valve. So, this was the issue. I viewed online that there is a class action lawsuit going on right now for this same problem with 2019-2023 Toyota Rav 4 and Corolla's. Toyota failed to disclose this information to it's consumers and it is not being covered under the power train warranty either. This safety issue with cars overheating is dangerous and costly.

Coolant/oil bypass valve. Warning issued Sept 24th. I understand 6000 complaints have been filed with this vehicle model under 30,000 miles

Getting engine maintenance required, coolant valve failed for no reason.

The engine Coolant Valve is leaking coolant, in ordering a new part to replace so yes it’ll be available for inspection. My car Could overheat leaving me or my riders stranded wherever it is that the car stops. I went to Tires plus and they said I had to swap it out but I refuse to go to Toyota so they can rob my money The part has not been inspected by manufacturer, police, or insurance, The only symptom is my coolant runs low sometimes and my engine maintenance screen won’t go away

I have been a victim of a known defect in Toyotas Coolant Bypass Valve as of recent when approaching my 40000 mile service maintenance.

The Coolant Bypass Valve on my Toyota Corolla 2020 is faulty. An "Engine Maintance Required" code appeared a couple months ago, when the vehicle was still under 60K miles. The vehicle is available for inspection upon request. A faulty coolant bypass valve can cause the engine to overheat or leak coolant, leading to potential breakdowns or accidents. It may also trigger warning lights and reduce cabin heating, creating further safety risks. Not confirmed by dealership/indepenent service center. Only confirmed by personal inspection. The vehicle/component has not been inspected by manufactuer/police/insurance representatives. "Engine Maintance Required" message appeared on digitial display of vehicle. Message does not appear when the vehcile is turned on while A/C system is left OFF, but upon turning on the A/C, the maintaince required message appears, indiciating a faulty bypass valve.

coolant bypass valve is defective and failed prematurely. coolant bypass valve cracks and leaks coolant. Once coolant beings leaking, it comes into contact with the electrical connector located near the valve. The coolant corrodes and damages the connector, which eventually causes connector to malfunction. This causes the coolant bypass valve to be stuck in the “open” or “closed” position (i.e. it no longer responds to the needs of the engine), restricting coolant flow and allowing the engine to overheat. I had to repair the vehicle at Harvey's Autotech 521 West Sixth Street Corona, CA 92882 (951) 737-9878 at the cost of $643.91and loss of a work day.

I was driving in traffic when a warning light comes on it says "engine maintenance required visit your dealer". I have looked everywhere in the manual on this message and unable to find anything no other lights are on or anything to determine the issue. Took it to get checked at autozone no codes came up all is clear. I've read online this is a known issue to replace the coolant bypass valve. Unfortunately I take my vehicle to toyota for all oil changes etc and this was not mentioned.

Engine coolant Bypass Valve issue

Faulty coolant bypass valve needing repair. Manufacturer has open class action lawsuit. My car is also impacted.

An engine maintenance required warning displayed on the car dashboard. Crown Toyota Ontario performed diagnostic inspection and detected that code P268115 - engine coolant bypass valve was defective. Based on research the P268115 - engine coolant bypass valve is a common failure to Toyota Corolla, RAV 4 and Camry by car owners for models manufactured in 2019 - 2023. Toyota Ontario advised that the defect is not covered by warranty. My corolla is a 2020 model with 77,379 mileage on it.

I had called Toyota colonial dealership in Milford CT. After briefly speaking with the service representative, he advised that it’s most likely the engine coolant bypass valve. He said that it is common with my car models. I did some extra research and found out that many others were having the same issue from only having the car for a few years.

The coolant bypass valve on my 2020 Corolla SE has started to go bad. The repairs are over $700. Apparently, this is a well known and documented issue with not just the Corolla but also the RAV-4 models. No recalls have been issues despite this being a known problem.

2020 TOYOTA COOLANT BYPASS VALVE. $800 estimate to repair

Coolant bypass valve malfunction, leaking coolant, engine maintenance required sign pops up on dash around 60k miles

THE CAR IS 41.000 MILES. WATER PUMP HAD TO BE REPLACED WHEN SUPPOSEDLY MUST TO LAST UNTIL 100.000 MILES.

engine maintenance required notification popping up. told i needed to replace engine coolant bypass valve. safety is at risk because the notification blocks my speedometer . dealer has confirmed that the engine bypass valve needs to be replaced and this happens with all toyotas around 40k miles. has been inspected by dealership. notification popped up on my car about two weeks ago.

Coolant Bypass Valve seems to have an issue at 60k miles which seems to happen to many people at mileage even lower than mine sometimes! My dad had this issue on his 2021 Corolla at 50k miles.

"Engine Maintenance Required See Dealer" Message on Dash Display Engine Coolant Bypass Valve I see this incident repeated for the recent Corolla SE and RAV 4 multiple times with no recall/resolution other than Toyota customers should be prepared to spend close to $750 to fix and replace this part that only takes about 20 minutes to be replaced. This is not new to Toyota. This a rip off. A lot money was paid for the car. Went to dealer less than a year ago and purchased a 2020 SE with a $23,323 price tag. Including dealer fees, finance charges and extended warranties the total price comes to $39,000+. I feel cheated as a customer. A practically new car comes with a defective part and it is not covered by warranty?? Come on. I've trusted and recommended Toyota for years. Do you no longer stand by your company name? Need a better resolution. Please.

The engine coolant bypass valve has been confirmed faulty at 47,000 due to failure to actuate. Known issues of engine coolant leaking failure have been reported.

The engine coolant bypass valve is coming up as a code. Around 44k miles. Others have had this problem.

"Engine Maintenance Required" sign came on, I took it to the dealership and was told it was the coolant bypass valve and it would be $800. Upon doing some research is see that this is a very common issue for 2020 Toyota Corollas. My car is still under 60,0000 so I'm surprised I need work this experience done already

The car is showing an engine maintance required which ended up being a faulty coolant valve

The car is at 58,125 miles and I’ve had a “engine maintenance required, please take to dealership” message for the past 3 months which will not go away and is just stuck on my dash. An OB2 port scanner shows nothing wrong, but after a diagnosis at toyota it appears I need a new engine coolant bypass valve. As it turns out, many other corolla, rav 4, and camry owners of the same generation (2020 and up) also receive the message and need to get the coolant bypass valves replaced around 30k-60k miles.

coolant bypass valve is malfunctioning in 2020 toyota corolla se. upon research this is a known problem in toyota corollas, camrys, rav 4 and prius, and was recommended to report this as a possible recall. "engine matinence required, visit your dealer" message does not go away. takes 5+ minutes to blow cold air.

Engine maintance required/coolant bypass valve issue

Coolant bypass valve bad at 26000 miles

"Engine Maintenance Required - Visit Your Dealer" message popped up on my car's (Toyota Corolla 2020) dashboard all of a sudden and I didn't have any issues with engine before. I brought up my card to Toyota Service Center in Sunnyvale, CA and they told me that my car's coolant bypass valve has to be replaced and re-check if it's needed which is an uncertain thing and advised me not driving the car as it may damage the cooling system components or even the engine itself. All of these will cost me 911.58$ which is too much but it's not all yet. I was researching this issue on the Internet and figured out that many people who has the Corolla 2020 and 2021 had the exact same issue. I don't think it's a coincidence. People also complaining about the same issue for Toyota Rav4 and Toyota Camry. I don't want to pay so much money which is almost 1k. I never had any accidents and or crashes. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The coolant bypass valve was constructed of poor quality plastic, and has cracked at a mere 50,000 miles. It's Leaking coolant into the sensor. Along with potentially causing major damage to the engine.

coolant bypass valve issue under 60k miles.

Engine maintenance required . bypass coolant valve defected

The contact owns a 2020 Toyota Corolla. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated and flashing. The contact stated that the vehicle was not accelerating above 30 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with a rocker arm actuator system performance failure and several other unknown failures. The vehicle was not repaired. The contact discovered the Technical Service Bulletin: 0098-19; however, it was not verified if the vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

The Engine Coolant Bypass Valve Short in the vehicle has malfunctioned. This appears to be widespread issue not only in the Corolla, but in the Camry and RAV4, and appears to affect model years 2019-2024. This issue caused coolant leakage, has the potential to cause issues with the engine, and affects the A/C/Heating systems as well. There were no warning signs prior to the failure, and the car had just passed a multi point inspection 4 days prior to the failure. The problem has been reproduced by my local Toyota dealership.

Coolant bypass valve failure. Dealer (Atkins Kroll, Toyota Guam) is conveniently charging me over $600 for repair for a common issue for vehicles of this generation.

Engine maintenance repair On display vehicle not in motion on radio screen

Known issue in certain Toyota models and years that the coolant bypass valve fails causing a "Engine Maintence is Required. See Dealer." Toyota is well aware of the issue but has yet to fix the problem as driving with a failed coolant part for too long could cause overheating.

My engine maintenance required screen came on in my car. When I ran the diagnostic, they stated that the coolant bypass valve needs to be replaced in order to prevent the engine from overheating. This seems to happen on all of the 2020 and 2021 Toyota Corollas.

Warning display message “Engine Maintenance Required Visit Your Dealer”. After diagnostic at the dealer, coolant bypass valve failed and needed replacement with hefty, almost $900.00 for parts and labor cost. Did research online, and it seems that more vehicles from the year 2020-2021 have experienced the same issue at 30-55k miles, my car is on 106k miles. Please do a recall for this issue and extend warranty to $200k miles. This car should not have this sort of issue!

engine coolant bypass valve issues under 70k miles

The engine coolant bypass valve needed replacement at around 70,000 miles. Similar replacement have been needed in other corollas models of the same year.

Engine maintenance required light comes on and it wont go away. Happened around 65000 miles. It is cracked engine coolant bypass valve. It is happening to all toyota corolla 2020s. Dealer is asking $1200 to fix it.

Engine coolant bypass valve failed at 36,981 miles.

Experience with a faulty Coolant Bypass Valve. Read enough information of this being a problem with newer toyotas (RAVs, Camrys, Corollas, etc.). Cannot get rid of Engine Maintence Required notification on dash which pops up every 10 seconds when I’m driving after I dismiss it. This specific notificaiton is also NOT in the Toyota Manual whatsoever, and no it is not the Maintenance Service Required notification that comes up every 5,000 miles for basic check up.

My 2020 Toyota Corolla had a warning light turn on, on 3/20/2024. The warning read "Engine Maintenance Required". I looked up this issue and read that many people were having similar issues with the coolant bypass valve. I took my car to my local Toyota dealership and they confirmed it was the coolant bypass valve. The risks included in this failure can be overheating and engine damage.

Had my car (Toyota Corolla 2020 SE) give a “engine maintenance required, take to a dealer” error message on my digital dashboard. No error codes from any maintenance device but apparently only the Toyota dealership can find this in the software using their computers to find it somewhere deep in there… The problem is the upper engine coolant bypass valve. This is costing me almost $1000 including the $80+ in diagnostics that ONLY the Toyota dealership can see and find out. Apparently this is a very common occurrence with the 4 cylinder corollas and RAV4s.

Engine Coolant Bypass Valve replacement , Toyota is charging me 888 dollars for repair.

I discovered that my 2020 Toyota Corolla SE has a Coolant Valve Bypass malfunction coded "p2688115". I have also discovered this a prevalent issue after you hit 70,000 miles. There are forums all over the internet with complaints about the same issue as mine. I did some research and found no recalls. With this being such a common issue for no reason, faulty equipment. The car has been inspected by a Toyota dealer in Bradenton, FL because we had thought the service vehicle message was for a tire rotation. They scanned the vehicle and discovered the fault code "p2688115" after trying to reset it numerous times. The senior tech was the one who scanned it. He knew the exact reason why it was not clearing before scanning the vehicle. He only scanned it to solidify his hypothesis. I then spoke to the service team, they wanted me to bring it in for a diagnosis that would cost $85.00 if my warranty did not cover it. The cost of the part was estimated at around $150.00 plus labor and taxes. It was over a $400.00 repair. For a repair as such, this needs to be recalled. The warning message never went away, if you tried to clear it to view the screen you had about three seconds before it came back on. It is a major safety risk for those who wear glasses and drive at night. I use the screen to keep myself safe and maintain my driving speed. This warning message came on around 70,000. Some so many other individuals have experienced and complained about the same problem. This needs to be escalated. I am not allowed to utilize the safety features my car has to offer. Please take action and commence an investigation.

Coolant bypass valve leaks through wiring and damages itself.

After I had brought a my car to the dealer for its oil change and tire rotation, a warning message came from my car saying "Engine Maintenance Required". After checking with my dealer, they said that the coolant bypass valve needed to be replaced. After checking online, it seems that this is a common problem for recent Toyota vehicles.

After bringing my vehicle in for its oil change and tire rotation, a warning message showed up from my car saying "Engine Maintenance Required". After checking with my dealer, they said that the coolant bypass valve needed to be replaced. My car only has 33,000 miles and has had no issues whatsoever.

The coolant bypass valve in some Toyota models has been malfunctioning recently and has become a common issue. Dealer confirmed that this was the issue per attached diagnostic report/invoice copy. Costs were >$800 to repair the issue for a <$100 part and 30 minutes of labor. The "Engine Maintenance Required" warning was visible in the display. Unsure as to the short or long-term effects of this malfunctioning part, but as it's related to the cooling system of the vehicle, it may trigger other more serious issues.

Coolant bypass valve failure. Replacement part carried the same defect.

In the past week at 30,700 miles, my 2020 Toyota Corolla "Engine Maintenance light; see dealer" service light appeared on the dash. Through talking with a Toyota dealer, they are aware of this issue with Corollas, Camrys, and Rav4's. It is an engine coolant bypass valve, and appears to be faulty in many vehicles according to youtube videos, google, and Toyota service. Perhaps this needs to be a recall? Also, the dealer wants almost $800 to repair even though many people do it on youtube in under an hour. Parts are less than $200, and 1.5 hours of labor do not add up to $800.

Engine maintenance light came on and found out I had replace coolant bypass valve. Apparently this is an issue many 2020 corollas and RAV4 have issues with and need replacement. There’s no reason or rhyme as to why it becomes faulty but should be recalled as many people have the same issue and dealership are aware of this issue.

Coolant bypass valve problem. Engine maintenance required light has come on. This part affects several other components of the vehicle. Toyota dealership wants to charge $800 to fix it. It is a very common issue faced by many customers of 2020+ Corollas and 2019+ Rav4s. All dealerships with service departments are aware of this issue.

Coolant leak due to engine defect from manufacture.

Code P2688115 engine maintenance required sign turned on at around 41000 miles. Other people having similar problems with coolant bypass valve. Suspect that coolant bypass valve safety standards might be at fault.

We rented a 2020 Toyota Corolla from Hertz at the McCarran Airport Las Vegas NV and almost past out while driving due to Carbon Monoxide poisonings. My wife was sick 3 out of the 4 days while this auto was being driven in our possession. At first our sickness was thought to be motion sickness or maybe from something we ate. It wasn't until we drove this car out of town when we both my wife and I started getting very sick weak dizzy and vomiting. We tried to drive out to the Hover Dam but stop about 10 miles short. After a brief rest we decided to had back to Las Vegas. Just outside of Las Vegas I could hardly breath and had all the same symptoms previously stated. Luckily I was able to get out of traffic and pulled off the high stopping at the first place I was able to pull into. I believe that If I didn't do so I would have passed out and may have caused an accident. Roadside assistance stated this is a common thing in Toyota's. My concern is how many of these cars are rentals and how many people may have been in accidents and the driver blamed? Please google 2020 Toyota Corolla Carbon monoxide poisoning for morning formation. Feel free to call me at [XXX] for more details. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS MANUFACTURED WITHOUT A HEAT SHIELD. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT IT WAS POSSIBLE FOR THE EXHAUST TO GET HOT ENOUGH TO CAUSE A VEHICLE FIRE. THE VEHICLE WAS TAKEN TO THE BILL PAGE TOYOTA LOCATED AT 2923 ANNANDALE RD, FALLS CHURCH, VA 22042, AND IT WAS CONFIRMED THAT THE VEHICLE WAS NO LONGER MANUFACTURED WITH A HEAT SHIELD. THE CONTACT WAS INFORMED THAT AN AFTER-MARKET PART COULD BE PURCHASED AND INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT OTHER VEHICLE MANUFACTURERS MANUFACTURED THEIR VEHICLES WITH HEAT SHIELDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

ON MORE THAN ONE OCCASION I WAS GOING BETWEEN 5-10 MILES AN HOUR AND THE CAR SPUTTERED AND FELT LIKE IT WAS GOING TO SHUT OFF. I TOLD THE DEALERSHIP WHEN I TOOK THE CAR IN FOR REGULAR SERVICE AND THE TOLD ME THE COMPUTER DID NOT FIND ANYTHING WRONG AND THEY COULD NOT REPLICATE THE PROBLEM WHEN DRIVING IT. ALSO WHEN ACCELERATING THE CAR WILL MAKE A CLUNKING SOUND. AGAIN THE DEALERSHIP DENIED A PROBLEM. THESE ISSUES HAVE HAPPENED MULTIPLE TIMES

ENGINE ABNORMAL SHIFT DOWNWARD WHILE DRIVING REGULARLY. I FEEL THE SHIFT IS NOT SMOOTH EVEN FEELS LIKE A DEFECT IN THE ENGINE SHIFT SYSTEM 17,000 MILES MOSTLY HAPPENS REGULARLY DRIVING ON CITY STREETS AND A BIT LESS HAPPENS ON THE PARKWAY BUT DOES HAPPEN. THE SHIFTS ARE HARD TO IGNORE I REMEMBER THE VERY TIME I FELT IT ON 10,000 MILES AND IT WOULD ABLE OCCASIONALLY AND NOW IT'S HAPPENING EVEN MORE FREQUENTLY THAN I CAN POSSIBLY SAY THIS IS AN ONGOING DEFECT AND GROWING TO BE A PROBLEM EVEN MORE SO.