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2002 Toyota 4runner Latches & Locks Problems

4 owner-reported latches & locks complaints from NHTSA data

4
Complaints
Mar 2023Dec 2004
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (4)

mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2023

Your door's automatic unlock feature isn't working when you pull the exterior door handle—you have to use the unlock button instead. A dealer inspected the vehicle but couldn't identify the specific problem and didn't make any repairs. The fix will likely involve inspecting or replacing the door latch mechanism or its connecting linkage.

NHTSA #: 11511032
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2005

I PURACHASE MY TOYOTA SEQUOIA IN AUGUST 2003 FOR THE FIRST SEVERAL MONTH THE VEHICLE WAS NOT DRIVE THAT MUCH, BECAUSE OF MY WIFE'S ILLNESS. WITHIN EIGHT MONTHS THE FRONT DOOR HANDLE BROKE, IT WAS UNDERWARRANTY AND I DID NOT THINK MUCH OF IT, IN APRIL OF THIS YEAR 2005, THE REAR PASSENGER SIDE DOOR HANDLE BROKE AND AGAIN I DID NOT THINK MUCH OF IT. THREE WEEKS AGO ON SUNDAY ONE OF THE MEMBER FROM THE CHURCH WAS ATTEMPTING TO RETREIVE HIS BAG AND THE HANDLE BROKE. WHEN I WENT TO THE DEALER SHIP TO ASK ABOUT REPAIR THEY INFORMED ME THAT IT WOULD BE $300.00, AND 200.00 TO FIX THE PASSANGER SIDE. MY COMMENT TO THEM WAS CONCERNING THE REAR DOOR, WHICH I HAD NOT USED THAT MUCH AND OVER THE LAST 6 MONTH MAYBE 3 TIME AT THE MOST PER WEEK, CERTAINLY NOT ALOT. WHAT WAS AMAZING TO ME WAS THAT THE DOOR HANDLE MECHANISM IS MADE OF PLASTIC AND SO IS THE PASSENGER DOOR HANDLE. MY CONCERN AS A CONSUMER THAT TOYOTA DID NOT DO DUE DILIGENCE TO USE A PLASTIC DOOR HANDLE AND MECHANISM AND GIVEN THAT THINGS BREAK SHOULD NOT HAVE A PRICE TAG OF 300.00 TO REPLACE. I CONTEND THAT METAL PARTS SHOULD HAVE BEEN USED WITH THE UNDERSTANDING AND CONSIDERATION OF THE USE OF THE HANDLES. CONSUMERS SHOULD NOT BE AT THE MERCY OF CAR MANUFACTURES TO PUT ANYTHING INTO A CAR THAT WOULD UTIMATELY WOULD PROVE NOT IN THE CONSUMERS BEST INTEREST. I AM SUGGESTING THAT THERE SHOULD BE A RECALL ON ALL TOYOTA' DOOR HANDLES. PARTICULARLY THE TRUCK WHICH BY DESIGN ARE SUPPOSE TO ENDURE TOUGH USESAGE.

NHTSA #: 10130146
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2004

PLASTIC DOOR HANDLES ON TOYOTA SEQUOIAS EASILY BREAK OFF, VERY FLIMSY. THIS COULD LEAD TO SOMEONE GETTING TRAPPED IN THEIR CAR, ESPECIALLY IF YOU ARE INVOLVED IN AN ACCIDENT AND NEED TO OPEN THE DOOR QUICKLY OR AGGRESSIVELY. MY NEIGHBOR HAPPENS TO HAVE THE SAME VEHICLE EVEN THE SAME COLOR AND I ASKED HIM HOW HE LIKES IT AND HE SAID FANTASTIC, EXCEPT WE HAVE BROKEN OFF 2 DOOR HANDLES. WHEN I TOOK IT TO THE DEALER THE SERVICE WRITER CASUALLY MENTIONED, "OH, WE GET THESE IN ALL THE TIME". I CONTACTED THE DEALER AND THE TOYOTA ZONE OFFICE AND THEY WILL NOT PAY FOR THE $175 REPAIR. THIS IS A SERIOUS SAFTEY HAZARD AND A DEFECTIVE PRODUCT.*AK

NHTSA #: 10102950
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2004

DOOR HANDLE ON INSIDE OF DRIVER'S SIDE BROKE. IMPOSSIBLE TO OPEN DOOR. UNFORTUNATELY IT HAPPENED WHEN MILEAGE IS AT 38,000 AND PAST WARRANTY BY 2000 MILES. COST TO REPAIR WAS $117. TECHNICIAN STATED PROBLEMS WITH CAMRY AND COROLA WITH THAT RESPECT. THE HANDLE WAS NEVER TREATED ROUGHLY, JUST BROKE ONE DAY.*AK

NHTSA #: 10075039

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