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2019 Subaru Outback Cruise Control Problems

19 owner-reported cruise control complaints from NHTSA data

19
Complaints
7
Crashes
Jan 2021Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (19)

criticalVEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
CrashFiled: Aug 2024

While turning into a parking spot my wife had foot on the brake and vehicle accelerated over parking bumpers and into a fence and ultimately was stopped by a combination of a tree and the fence car drove through. This collision prevented her from crossing pedestrian sidewalk and continuing into Southbound traffic lane of state hwy. This incident put not only my wife at risk but also potentially any pedestrians or southbound vehicles. There were no system failures or warnings prior to my wife's arrival to her appointment. As mentioned this occurred within an approximate 5 second time frame. It is unknown as to what if any warnings occurred prior to/during the crash as my wife was pushing the brake to park when the sudden acceleration occurred. The braking system seems to have failed along with the sudden acceleration. The Automatic Braking System didn't engage, nor did the parking collision system. All our other Subaru's (including this vehicle have the collision warning and automatic braking systems) The dealership did not try to replicate the incident but all warning systems appear to be functioning correctly at this time. Following the accident I first reported the incident to my dealership where I purchased the vehicle. The initial damage estimate is forthcoming but Subaru tech indicated it will be may thousands of dollars to repair. I will follow-up next with Subaru's National Customer Care (per conversation with dealer) At the dealership (Southern Oregon Subaru) I had a safety/drive-ability inspection performed. Vehicle was given a clearance to drive, but obviously my wife refuses to drive it. Subsequent to the accident, we learned there are over 200 similar reports to NHTSA for this exact issue. We will also submit claim to insurance provider USAA.

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NHTSA #: 11611077
criticalVEHICLE SPEED CONTROL
Filed: Oct 2023

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated she avoided crashing into another vehicle however, the vehicle struck the curb before coming to a stop.

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NHTSA #: 11548488
criticalVEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
CrashFiled: Dec 2022

Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed.

NHTSA #: 11498852
criticalVEHICLE SPEED CONTROL,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE
Filed: Jun 2022

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge.

NHTSA #: 11469916
criticalVEHICLE SPEED CONTROL
CrashFiled: Jul 2021

I experienced sudden and unintended acceleration as I sat outside my garage idling with my foot on the brake waiting for the garage door to open. My car accelerated forward through my garage door and into the garage. It swept aside a refrigerator, freezer and a 700 pound safe that was bolted to the concrete floor.

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NHTSA #: 11425378
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Jan 2021

Tl* the contact owns a 2019 subaru outback. The contact stated while parallel parking, the vehicle accelerated without warning and crashed into a power pole. The contact placed the vehicle in drive and the vehicle lurged forward while the brake pedal was depressed.

NHTSA #: 11389738
criticalVEHICLE SPEED CONTROL
CrashFiled: Jun 2020

As I was reversing out of my driveway riding the brake the car accelerated full throttle and wouldn't stop. The result was I hit a tree. I am thankful it was not a pedestrian or another person.

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NHTSA #: 11330687
criticalVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
CrashFiled: Oct 2019

2019 subaru outback. Consumer writes in regard to design or malfunctioning of technology. The adaptive cruise control failed to maintain adjusted speed.

NHTSA #: 11270790
criticalVEHICLE SPEED CONTROL
Filed: Sep 2019

A couple days ago when I was driving on a back road and using cruise @35mph, the car for no reason suddenly started breaking as if to avoid a collision. Nothing was in front of me, not even an oncoming car at a distance. No one was behind me.

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NHTSA #: 11253719
criticalVEHICLE SPEED CONTROL
Filed: Aug 2019

Tl* the contact owns a 2019 subaru outback. While the contact was exiting a car wash, the vehicle suddenly accelerated and drove over a curb. The front driver's side wheel was flattened and the vehicle stopped after the contact turned to avoid crashing into a wall.

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NHTSA #: 11245528
mediumVEHICLE SPEED CONTROL
Filed: Dec 2025

I was driving on I-95 South in Georgia on Thursday, 18 December at approximately 9:00 pm in my 2019 Subaru Outback (6 cylinder engine). There was good visiblity and dry road conditions. I did not have the cruise control on.

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NHTSA #: 11706194
mediumVEHICLE SPEED CONTROL
Filed: Mar 2025

The contact owns a 2019 Subaru Outback. The contact stated while reversing into a parking spot and depressing the brake pedal, the engine revved and the vehicle seemed to attempt to accelerate unintendedly. The contact maintained the brake pedal depressed. The contact stated that the failure occurred while at a complete stop at the stop sign and while driving over a speed bump. There was no warning light illuminated. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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NHTSA #: 11651785
mediumVEHICLE SPEED CONTROL
CrashFiled: May 2022

The contact owns a 2019 Subaru Outback. The contact stated that while pulling into her residential garage at 3 MPH, the vehicle suddenly accelerated while the contact had her foot depressing the brake pedal. The vehicle hit the back wall of the garage, the hood crumpled back to the radiator, which was punctured, and the front bumper was creased and dented.

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NHTSA #: 11463843
mediumVEHICLE SPEED CONTROL
Filed: Apr 2022

The contact owns a 2019 Subaru Outback. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently accelerated. There were no warning lights illuminated.

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NHTSA #: 11461690
mediumVEHICLE SPEED CONTROL
Filed: Jun 2020

Tl* the contact owns a 2019 subaru outback. The contact stated that while stopped with the vehicle in drive and idling, the RPM's revved up and the vehicle independently accelerated forward. Open road subaru (2685 us-22, union, nj 07083, (908) 686-6160) was contacted and were unable to identify the cause of the failure.

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NHTSA #: 11326771
mediumVEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: May 2020

On several occasions the vehicle when the car was in motion (city driving) it accelerated when my foot was off the gas pedal and was on the brake pedal. It was a shock but I continued applying pressure on the brake pedal and the acceleration would stop. It happened 3 of 4 times during the initial 5 months of owning the car.

NHTSA #: 11324967
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Apr 2020

I believe the problem is with the eyesight driver assist if this is associated with the cruise control. I have the car set at 3 car lengths & use cruise always. On the highway when cruise is set to 70 - with or without following another car - I will look down and I find myself going 85 miles an hour.

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NHTSA #: 11319983
lowVEHICLE SPEED CONTROL
Filed: Sep 2020

Stop at a light some times when the green light come on an the vehicle in front move the vehicle accelerate and not only at red lights some times when following vehicles my vehicle slow down and when the other vehicle move my accelerate by himself

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NHTSA #: 11355557
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: May 2020

There was always issue with the brakes, not able to control the speed when needed. Spoke with the service agents and they mentioned everything is good. But I had experienced the speed issue in several occasions.

NHTSA #: 11324826

Other 2019 Subaru Outback Issues