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2019 Subaru Ascent Other Problems

39 owner-reported other complaints from NHTSA data

39
Complaints
Jan 2021Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (39)

criticalUNKNOWN OR OTHER
Filed: Jul 2025

All of a sudden my vehicle accelerated after placing it in reverse with my foot on the brake. There was a screeching sound and I immediately shifted into (at least) Park. In attempting to exit my garage again, it repeated the same events.

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NHTSA #: 11671503
criticalUNKNOWN OR OTHER
Filed: Jun 2025

As a veteran and spouse of an active duty service member, we are currently fulfiling our overseas tour in South Korea. We were notified of the recall of our Subaru Ascent and made contact with Subaru via email for guidance on how to proceed as we are not within the continental United States. My email to them was as follows: Our family is currently stationed overseas in South Korea.

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NHTSA #: 11669652
criticalUNKNOWN OR OTHER,ENGINE
Filed: Jul 2023

Oily blue smoke from exhaust upon start

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NHTSA #: 11532887
highUNKNOWN OR OTHER
Filed: Mar 2020

1st replacement: replaced factory windshield (7/27/19) due to crack from top right to the middle of the glass. 2nd replacement: on the highway on ramp at <55 MPH, a pebble hit on the drivers side towards the bottom of the oem (7/27/19) replacement windshield and a substantial chip (immediate spider crack) resulted.

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NHTSA #: 11317161
mediumUNKNOWN OR OTHER
Filed: Jul 2023

Blue smoke and hesitation as if motor will turn off. Blue smoke upon turning SUV on.

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NHTSA #: 11532583
mediumUNKNOWN OR OTHER
Filed: Apr 2023

A/C Pipe Evaporator refrigerant leaking

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NHTSA #: 11516981
mediumUNKNOWN OR OTHER
Filed: Dec 2022

Since owning this vehicle, there have been three separate incidents where the windshield has failed after a small rock has struck it while driving on the highway. The first incident caused a significant chip causing a repair. The second incident was a crack that required total replacement and recalibration.

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NHTSA #: 11499448
mediumUNKNOWN OR OTHER,ENGINE
Filed: Aug 2022

When starting it blows blue smoke out of tail pipes that lingers in the air. I Bought used on 7/23/22 and previous owner just said it did the same with them. It was taking to Subura dealer to be fixed and they don’t know what to do to fix it.

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NHTSA #: 11480214
mediumUNKNOWN OR OTHER
Filed: Apr 2022

What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD How was your safety or the safety of others put at risk? CRACKED WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center?

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NHTSA #: 11459841
mediumUNKNOWN OR OTHER
Filed: Feb 2022

2019 subaru ascent. Consumer writes in regards to subaru safety recall wrk-21. The consumer requested the use of a rental vehicle and storage be provided while awaiting the recall repair completion.

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NHTSA #: 11454015
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jul 2021

Hi Issue #1: My Subaru never gives the MPG what they promised, on average I get 17 or 18 MPG mixed drive supposed to get 21MPG, whenever I complain to the dealership they give a standard answer about it depends on driving style never attempted to find the root cause. Never had this issue with my previous cars, I used to get the same as what they promised. So I feel not related to driving style.

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NHTSA #: 11426405
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2021

Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery.

NHTSA #: 11419729
mediumUNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
Filed: May 2021

All warning lights came on last week may 5th 2021 while I was drivingthecarhone after dropping my daughtertoschool. I pulled over and called the dealership and was advise to take the car in. As I drove the engine started to lag and icouldnotdrive more than 45miles.

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NHTSA #: 11415842
mediumUNKNOWN OR OTHER
Filed: May 2021

Dead battery without warning. The car has only $11,100 miles on it. I had to call roadside service for a jump and go to the nearest place and buy a new battery.

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NHTSA #: 11414867
mediumUNKNOWN OR OTHER
Filed: Jan 2021

The car emits gas, petrol fumes in the cabin via the vents. The car has been brouhgt back tho the shop several times and they have not been able to repair this. Have taken a gas sensor to the vents and the gas sensor proves that gas/petrol fumes are being released into the cabin and can potential cause affixation.

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NHTSA #: 11389958
mediumUNKNOWN OR OTHER
Filed: Jan 2021

Windshield easily cracked < had to get repair in !st 6mos w/ car, has sealed crack deep chip in middle of windsheild.

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NHTSA #: 11387723
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jan 2021

Windshield cracked by itself while driving down a road at 45mph. Stereo system defective. Stereo has been replaced 3 times already

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NHTSA #: 11386207
mediumUNKNOWN OR OTHER
Filed: Oct 2020

When accelerating the car lurches and hesitates, there is also a low growling noise from the right side. This happens most often at low speeds, in neighborhood driving, under 30 miles hour. The car has already had a new transmission as we were told this would resolve the issue.

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NHTSA #: 11364161
mediumUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Dec 2019

BRAKES MADE LOUD NOISE EVEN WHEN DRIVING OFF THE LOT. TOLD IT WAS A NEW CAR AND IT WILL SUBSIDE. THE NOISE DID NOT SUBSIDE. IT GREW LOUDER. TOOK CAR TO SUBARU DEALER WHERE THEY TOLD ME THE ROTORS WOULD NEED TO,BE CUT! ON A NEW CAR WITH UNDER 900 MILES! TOOK IT HOME AND THE NOISE WAS LESS BUT GREW LOUDER AS THE WEEK WENT ON. BROUGHT THE CAR BACK TO SUBARU AND THEY INDICATED THEY WOULD REPLACE THE ROTORS AND THE BRAKE PADS. OF COURSE, THEY DIDN'T MENTION IT WOULD TAKE OVER A WEEK AND A HALF TO GET THE PARTS. NOISE WAS WHEN BRAKING WHETHER STATIONARY OR MOVING. ANOTHER ISSUE IS WHEN MY CELL PHONE RINGS, THE RADIO STARTS BLASTING! I ALMOST RAN OFF THE ROAD. THIS HAPPENED TWICE AND THE DEALERSHIP CAN'T SEEM TO REPLICATE THE ISSUE. THEY TOLD ME THEY HAD NOT HAD TO RESOLVE BOTH THE BRAKES AND RADIO ISSUE WITH ANYONE ELSE IN THEIR DEALERSHIP. I FIND THIS HARD TO BELIEVE, UNLESS THEY DID NOT SELL MANY ASCENTS. I AM ALSO WORRIED ABOUT THE ELECTRICAL AND TRANSMISSION PROBLEMS I KEEP HEARING PEOPLE COMPLAIN ABOUT.

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NHTSA #: 11288929
mediumUNKNOWN OR OTHER
Filed: Dec 2019

REAR TAILGATE WON'T OPEN WHEN BUTTON PRESSED MAYBE HALF THE TIME. IT HAS CLOSED TWICE IN THE LAST WEEK WHILE GROCERIES WERE BEING LOADED AND HIT TWO PEOPLE IN THE HEAD. SUBARU DEALER HAS REPLACED THE CONTROLLING MODULE BUT IT DID NOT SOLVE THE PROBLEM. THIS PROBLEM HAS PERSISTED FOR A YEAR.

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NHTSA #: 11288087
mediumUNKNOWN OR OTHER
Filed: Dec 2019

WINDSHIELD CRACKED FROM A SMALL ROCK WHILE DRIVING ON A HIGHWAY 6 MONTHS AFTER PURCHASE

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NHTSA #: 11286978
mediumUNKNOWN OR OTHER
Filed: Sep 2019

MY WINDSHIELD AND FRONT PASSENGER WINDOW ARE BOTH CRACKED ON MY ASCENT. THEY BOTH NEED TO BE REPLACED. THIS IS THE 2ND CRACK AND WINDSHIELD REPLACEMENT ON OUR ASCENT. THE 1ST REPLACEMENT WAS IN JANUARY 2019, JUST SIX MONTHS AFTER PURCHASE.

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NHTSA #: 11255234
mediumUNKNOWN OR OTHER
Filed: Jul 2019

SUSPECTED IMPACT FROM A SMALL PEBBLE WHILE DRIVING ON HIGHWAY. THIS RESULTED IN A SMALL CHIP ON THE UPPER RIGHT CORNER OF THE PASSENGER SIDE WITHIN THE TOP 1/2" OF THE GLASS. AFFORDED NO TIME TO SCHEDULE A FIX WITH A GLASS COMPANY. WITHIN LESS THAN 24 HOURS, CRACK SPREAD TO THE EDGE AND FROM UPPER RIGHT CORNER DOWN TO THE MIDDLE OF THE WINDSHIELD (OVER 2 FOOT LONG) CRACK. THE CRACK APPEARS TO BE ONLY ON THE SURFACE OF THE GLASS. WITH PRIOR VEHICLES, A SMALL CHIP DID NOT RESULT IN A QUICK TO DEVELOP CRACK. CONCERNED ABOUT QUALITY AND DURABILITY OF SUBARU GLASS.

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NHTSA #: 11240253
mediumUNKNOWN OR OTHER
Filed: Jul 2019

WE ARE HEARING A THUMPING OR KNOCKING NOISE IN THE FRONT RIGHT WHEEL WELL AREA. WE NOTICE THIS NOISE WHEN THE CAR IS IN MOTION ON A ROUGH ROAD WHILE DRIVING, TURNING, OR BRAKING. THE DEALERSHIP WE PURCHASED OUR CAR FROM CHECKED ALL RUNNING GEAR PARTS UNDER THE CAR, AND STEERING COMPONENTS, TO SEE IF THERE WERE ANY VISIBLE PROBLEMS. AFTER A TEST DRIVE BY MECHANIC AND ANOTHER SERVICE DEPARTMENT EMPLOYEE, THEY COULD HEAR THE NOISE, BUT WE'RE UNABLE TO FIND ITS SOURCE. WE ARE WONDERING IF ANY OTHER OWNERS OF A 2019 ASCENT HAVE EXPERIENCED A SIMILAR PROBLEM?

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NHTSA #: 11231774
lowUNKNOWN OR OTHER
Filed: Sep 2023

My 2019 Subaru Ascent windshield cracked from no apparent reason while driving on freeway. There was a loud bang sound and there is a circular crack quite symmetrical in the middle of the windshield. The diameter of the circular crack was ~2 inches wide.

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NHTSA #: 11542438
lowUNKNOWN OR OTHER
Filed: Dec 2022

The rear door knocked me to the ground because it didn’t go back up when it came in contact with my body and I couldn’t get out of the way fast enough

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NHTSA #: 11495781
lowUNKNOWN OR OTHER
Filed: Sep 2022

Open CVT recall is not being taken care of in a timely manner. Safety sensitive issue and it’s been open coming up on a year.

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NHTSA #: 11486770
lowUNKNOWN OR OTHER
Filed: Jul 2022

Driving when all of the sudden the front windshield cracked it started on the passenger side.

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NHTSA #: 11474723
lowUNKNOWN OR OTHER
Filed: May 2022

Windshield cracked while driving.

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NHTSA #: 11464767
lowUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
Filed: Oct 2021

The backing camera won’t come on when I’m baking and if there is cars it won’t beep, the apps on the screen won’t display and console screen is not operational at all not even for the radio.

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NHTSA #: 11436311
lowUNKNOWN OR OTHER
Filed: Jun 2021

In June 2020, the front window cracked while I was driving even though I did not observe any rocks or other road debris hit the windshield. The crack has not spread further since that date.

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NHTSA #: 11421599
lowUNKNOWN OR OTHER
Filed: Apr 2021

Small crack in windshield has spread across entire windshield rapidly. We do not recall when the small crack occurred but the crack spread across the entire windshield in roughly two weeks time.

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NHTSA #: 11405922
lowUNKNOWN OR OTHER
Filed: Feb 2021

I parked my car at work with nobody around me and nothing above the car. When I got out of work I sat in the car I noticed a crack on the windshield approximately half a foot. I drove it that morning and absolutely sure it was not there.

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NHTSA #: 11394765
lowUNKNOWN OR OTHER
Filed: Nov 2020

Battery died while parked with no other lights etc left on

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NHTSA #: 11374264
lowUNKNOWN OR OTHER
Filed: Aug 2020

Hairline crack on windshield. Unknown how and when it started. Noticed when I entered the car in evening.

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NHTSA #: 11349110
lowUNKNOWN OR OTHER
Filed: Jun 2020

Moon roof cracked. Car was parked away from trees etc. Roof was in tack when parked.

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NHTSA #: 11328795
lowUNKNOWN OR OTHER
Filed: May 2020

The car was in the usual parking space when I go to work. No hazard or debris that might hit the car/ windshield but today when I get off from work, my windshield has a 30' linear crack, extending from the passenger side up to the middle of the windshield. There is no mark that the windshield is hit by a stone or debris or hit by something hard.

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NHTSA #: 11326572
lowUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Mar 2020

The windshield cracked while driving in the freeway.

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NHTSA #: 11318648
lowUNKNOWN OR OTHER
Filed: Feb 2020

Windshield crack appeared for no appearant reason

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NHTSA #: 11310945

Other 2019 Subaru Ascent Issues