2019 Subaru Ascent Electrical Problems
150 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Electrical Recalls (1)
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Fix: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Owner Complaints (150)
I have a 2019 Subaru Ascent Limited model with 96,xxx miles as of January 2025. In 2023, there was a safety recall for the PTC heater ground bolt sent first class mail for multiple year Ascent models. This recall was completed by local subaru dealership on 3/27/2023 stating "WRL 22 completed.
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Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'cannot duplicate' response. Recently, my car has been in the service department a few times.
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Car battery died in store parking lot. Low mileage (24,000). I do lots of short trips and this is a reported problem for 2019 Subaru Ascents.
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I have a 2019 Subaru Ascent and my battery has died 3 times now. The first time was on May 2019 and the car would not start. I had to get it jump started by AAA and drove to the dealer where they ended up replacing the battery.
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The battery in our car was dead after accidentally leaving the tailgate door open for about 3 hours. We didn't think that was enough to do it but jum started it and it was ok for a day but then wouldn't start regularly without leaving any doors open. We took it into subaru and ultimately had the batter changed even though they told us it wasn't the battery.
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Wife was driving home from work approximately 09:10 pm(25901 riverwoods rd, mettawa, il 60045) no one was seriously injured in automobile fire I-94 1 mile south of route 176(exit 16(/rockland road).
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The car caught fire while sitting in the driveway (stationary). The car was having electrical/battery issues in the morning. I charged the battery, then started the car and left it running in the driveway, when I came out of the house, the engine of the car was on fire.
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I have a 2019 subaru ascent. On july 2, my husband was driving on a rural road when out of nowhere the car started vibrating and rattling and his speed went from 60 MPH down to 30 MPH in a matter of seconds and the car started flashing information on the dash. And the car shut off.
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Car system drains battery for no reason. Opening a trunk or door for a 5-10min to load or unload vehicle is enough to drain a new full battery. This can leave people stranded in parks and remote areas.
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Battery dead, once 6 months ago when rear gate opened and closed several times before staying open for a few hours before neighbor asked if I knew it was open. Battery dead after driving to 2 stops on 10/24/22 then dead again in airport parking on 10/28/22 when returning from trip. Took into dealership 10/29/22 and problem confirmed although not sure if it is the battery or charging the battery.
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The contact owns a 2019 Subaru Ascent. The contact stated that the battery would be drained overnight and the vehicle had to be jumpstarted. The failure was intermittent at first but had since become constant.
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My battery continues to drain prematurely. It’s been replaced twice within the year, and I just took it in for a 3rd time and the Subaru service department cannot diagnose the problem claiming my batteries were bad. There has to be an electrical problem.
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I am experiencing battery drain. I have replaced the battery and had the starter and alternator checked. Everything is fine, but the battery continues to drain inappropriately.
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The Subaru Ascent I purchased in January 2019 failed to start on November 13th, 2021., with about 17100 miles! I contacted the dealer who asked me to Subaru roadside assistance to have the vehicle towed to the dealer. The dealer diagnosed the problem as a dead battery and replaced the battery.
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My battery drains rapidly on many occasions, and as you can assume it is never a fun time being stranded. When you own a car this expensive, you expect it to work. We have replaced the battery twice already in our 2019.
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The battery drains prematurely. I have been stranded waiting for 3 + hours for roadside assistance due to dead batter 3 times in December 2021. The dealer told me that due to the number of computers in the 2019 Subaru Acsent that it had to be driven at least twice a week to avoid this problem.
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Left tailgate open for ~5 hours and the parasitic draw of that action left our battery dead. We were stranded in the middle of nowhere and had to get the battery jumped. After getting jumped...
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Battery drains and vehicle inoperable. First time had to have towed to dealer- Adventure Subaru- who said problem not identified. Happens repeatedly.
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I chose electrical problem above, however to be specific, the issue is with the battery life. I’ve read numerous complaints online of other customers of Subaru outback and Ascent, and they are reporting the same issues that I am having. Premature battery drain.
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My battery has drained twice in 2 months, to the extent that it needed to be jumpstarted. To the best of my knowledge nothing electrical was on. The car was parked.
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My car is 1.5 years old and the battery died in me and left me stranded. Car started after being jumped. I used my trickle charger and it is telling me that battery is bad.
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At 2 years and 5 months old (55k miles, mostly highway driven) the battery dies and I was stranded when I had stopped and parked. Would not start anymore. Had to jump start car and drive to dealership.
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Battery has died at least 3-4 times since purchasing the car. Also ongoing issues with the radio- radio has stopped working completely before two instances when the radio died. Amplifier has been changed in car and serviced multiple times.
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My battery drains surprisingly quickly from simple activities like using the rear hatch door a few times between starts, having the front lights on for as little as 15 minutes between starts, and having the dome lights on for as little as 1 hour between starts. This has left me stranded multiple times including at a forest campground without cell coverage.
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Dead battery multiple times, dealer ship has replaced the battery but continues to have issues and left stranded each time this occurs, one time on 12-17-2020 in the mountains in freezing cold weather with a child, no heat because of dead battery. This issue cann occuring when the back tailgate is open for 10 minutes.
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On 4 occassions the liftgate of this SUV was left up for 45 minutes to 1.5 hours while the vehicle was turned off and stationary. On each time the battery discharged to a point the car would not start. Fortunately we had cell service and could summond help, but this could occur where there is no cell service and leave us completely stranded.
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Car died and would not start at one year old, diagnosed as faulty battery 11/2019; almost exactly one year later at md office would not start and lights flickered and no control, would not start again!
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Battery dies regularly - dealer has replaced the battery three times already. No lights are on, no clear reason why the battery slowly and consistently drains over time. The vehicle was stationary, but child and pet have been locked inside, and it has happened in remote locations.
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I bought the car in oct 2018. From that time until to end of 2019 I had a couple of cases of battery discharge that I did not take seriously thinking that it was me left lights on overnight or kind of. 12/29/2019 the car did not start at a grocery shop.
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The battery has repeatedly been drained to the point where the car will not start. The cause appears to be leaving the tailgate open with the engine off for an extended period of time, even if I turn off the small cargo light and some light ti avoid battery drain while the tailgate is open. This has happened at least 4 times and required me to jump start the car.
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Our car is about a year old and the car battery has now died 3 times. It started when camping when opening and shutting the lift gate for unloading. We don't keep the back end open to prevent chipmunks getting into the car for food, so it was not left open and the lights drained it.
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As my vehicle was parked on my driveways after maybe a day or two without driving it, my battery was dead. I jumped started it and it worked, but as they went by the battery kept dying. I decided to take it to the dealer.
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Keeping the rear gate open, or even just opening and closing the rear gate while the car is parked, drains the battery rapidly. This can leave drivers stranded in unsafe locations. Based on discussions with other ascent owners, this problem is widespread.
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After 4 months of ownership, in april 19 the battery died while at a camping trip. Fellow campers tried to boost the battery to no avail. I had limited cell support.
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My battery has died on multiple occasions due to a large continuous indefinite power draw when the rear lift gate is open. The battery will die with just an hour or two of the liftgate being open. This has happened while packing the car and while camping.
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Our windshield cracked and we had to replace it not too long after purchasing. We have had problems with our heater locking and not being able to turn it off or our drunk locking and we cant open it we are unable to unlock it.... We put in several complaints about a grinding noise when we break since we bought the car.
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After leaving the rear hatch open for an extended time while loading the car for a trip to florida, it failed to start. It also was not able to be jump start it with another car battery.
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Driving normal, 30 MPH on a flat road, when all dash lights lit up. Rab, break, check engine, every single dash light at the same time. We then lost power steering, and when we pulled over couldn't get the car into park.
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We have had to replace battery twice and had to have auto club give us a jump start multiple times. We drive this vehicle once or twice a month, but something is causing battery to run down way to fast. Manufacturer claims we need to drive more often.
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Rear lift gate drains battery to the point where the vehicle won't start. The tailgate will beep three times, but will not open. Within 24 hours, the battery is insufficient to start it.
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Battery drains and goes dead at least once a month. Battery was replaced by dealer and still having battery drain issues.
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I parked my Ascent rear facing inside of my garage to unload my groceries. When I opened my hatch at the front button, the hatch only opened halfway. The hatch would not close with the push of the button and had to be closed manually.
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My vehicle won’t stay charged. We replaced the battery and still every single time I go out to start it it’s completely dead and I have to get it jumped.
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The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2019 Subaru Ascent. The contact stated that she became aware that the VIN was included in a recall. The VIN tool confirmed that the VIN was included in NHTSA Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was not yet available.
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Battery drains fully from unknown reason. This has happened at least 3 times since purchasing the vehicle, brand new, in 2019. I have had to call roadside assistance within the first year and have purchased a 2 other new batteries.
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Subaru ascent issues with electrical system and battery. Engine cranks longer than it should before starting- anywhere from 5 to 25 seconds. Battery dead multiple times.
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Electrical (dead battery) issues. On 4 or 5 different days during the last 3 years, I have attempted to start my car and found the battery completely drained. In March of 2022, I replaced the battery at my own expense ($235.30).
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Electrical system repeatedly malfunctions. Intermittent starting and shut-off issues, rear hatch will not properly operate, per dealer the radio was replaced, and periodic unexplained battery drain issues resulting in replacement of battery. Dash warnings are displayed for no apparent reason.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Battery was drained completely when rear hatch is opened for the short period of time to unload stuffs from the car. Similar situation happened when the car was about a year old.
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The contact owns a 2019 Subaru Ascent. The contact stated that the battery was completely drained and the vehicle could not be started. There was no warning light illuminated.
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My car battery went dead and I was unable to start the car. I was camping and fortunately the ranger had a battery jump box. There was nothing wrong with the battery.
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2019 Subaru Ascent with a battery draining for no known reason. Found the lift gate open one evening in the garage when I had not driven the car recently, though had been in the garage and not noticed the issue. Replaced the battery and it was dead within a week.
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The vehicle keeps discharging my battery after multiple short trips. I have reported to dealer, they said it was a faulty tailgate sensor but after the repair, it still happens, with increased frequency over time.
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Rear lift-gate (power tailgate hatch) emits an audible constant tone, and will not open. The car can be in park, off, or driving and will not stop the audible tone and the lift gate remains locked closed. You can not unlock the lift-gate by using the door mounted unlock, the rear lift-gate button or by key fob.
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Sunday, car wouldn’t start. Even though lights and display came on, engine wouldn’t turn over until I got a jump. After car started, center console went black and all infotainment, Bluetooth and rear view camera ceased to work.
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I have reported to dealership in Edinburg Tx that the head lights dem at night. Dealership claims is normal for lights to dem. Now, the battery is dead.
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3 times in past 6 weeks car battery was found dead. Recharged 3 times with wall charger. Replaced battery today after 3rd time of being dead.
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In March of 2020, I took the car into the dealership due to the multiple times I had to charge the car, their answer was I wasn’t driving the car enough. They charged the battery and told me I needed to drive the car at least 20 minutes every couple of days at 50mph+ in order to keep the battery charged.
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On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs.
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The battery in my 2019 subaru ascent died twice while parked in my garage and we had to call aaa to jump start the car. After the second time I took the car to the dealer and they replaced the battery. The technician told me to lock the car even when its in the garage so that the security system would stop excessive battery use.
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My car started to have battery issues either last year or early this year. The battery issues are getting worse. At the very beginning, the battery died after a couple of days not driving; which was shocking because it is a fairly new car.
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I already replaced the battery in less than 2 years and less than 25000 miles.I have noticed that the battery level is less than 12v when I don't use the car for around 5 days. To prevent the battery drain I've been charging it every week or less. I have also avoided using the trunk because it seems to drain the battery faster.
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Even though I drive my 2019 ascent regularly, I had to jump start my battery twice last year within a space of 1 month. The dealer told me nothing was wrong. On march 28, 2021, having driven 500 miles from my home in ca to scottsdale az, my battery completely died and aaa told me have had issues with subaru batteries & I had to purchase a new one at a cost of $207.
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The car battery keeps dying. The first battery died a little after a year. The second car battery died two months and few days later.
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Premature battery drain. Ive replaced the battery in my ascent 3 times in the past 2 years I've had the vehicle. First instance occured when taligate hadnt closed all the way and drianed battery.
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Tl* the contact owns a 2019 subaru ascent. The contact stated that when the vehicle was idle the battery would drain without warning. The contact stated that the vehicle needed to be jump started or the battery replaced.
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Battery dead even though car has been in garage and driven at least 2-3x a week. Happened a few times since the first incident happened in oct 2020, and then subsequently multiple times where we need it to be jumped start. Eventually took to dealership for diagnosis and they had to replace the battery in mar 2021.
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My barely 2-year car continues to have electrical issues. It refused to start for the 4th or 5th time over the last several months... Twice in the past week.
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55 degree sunny day in rural virginia. 2019 subaru ascent has 8214 miles. Drove ascent about 4 miles.
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Vehicle started off with the radio not saving channels. It would reset the radio every few days. A message would come on the dashboard which would say the car will be restarted in a few hours.
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The battery does not stay charged nor can I get it to charge above 80%. I store her in a garage. In the last two weeks, the battery has been dead (and required a jump) 3 times in 2 weeks.
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We bought a used 2019 subaru ascent touring (ca. 18,000 miles) in july of this year. The dealership replaced the battery when we bought it.
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After having my vehicle for less than two months and under 680 miles I had to continually jump start the battery in order to start the vehicle. I called my local dealership and was informed there was an electrical sync issue with the batteries in the new ascent. They replaced the battery and told me they fixed the sync issue.
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At 9119 miles on my vehicle I had to continually jump start the vehicle in order to start the engine. The dealership replaced the battery once for this same issue at 680 miles.
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I have about 7000 miles and my battery has been dieing and needing a jump start. I took it to the dealer in april and no issues were reported by the dealership. The problem happened 2 days back and again I had to jumpstart and drove the vehicle for 5 minutes.
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Tl* the contact owns a 2019 subaru ascent. The contact stated that while the vehicle was parked inside of the garage, the vehicle failed to start. The contact asked her son to jump start the vehicle.
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Air conditioner broke. One day it worked, the next day it didn't. Had to take it to subaru and they said some type of tubing slipped or broke.
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Got into the car at home in the garage and the car would not start due to a dead battery. It was fortunate that the battery died at home. This could have been extremely stressful if this had occurred while we were out of town and not close to a subaru dealer.
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Lift gate not working. Getting stuck close and draining the battery. At only 17000 miles we have had to replace the battery twice.
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At freeway speed, the brake makes noise and vibrate when you press the pedal lightly to reduce speed, this happens mostly when you go downhill. Battery drains when parked inside the garage overnight, rear gate does not lock when closed.
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My 2019 ascent was parked in garage overnight. Went out to car and found rear tailgate would not open and car would not start. Battery was dead.
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EVERY WEEK OR TWO THE CAR FAILS TO START. WHEN THE IGNITION BUTTON IS PUSHED, THE VEHICLE GAINS POWER BUT DOES NOT TURNOVER AND START. YOU NEED TO EXIT THE VEHICLE, LOCK THE VEHICLE AND UNLOCK THE VEHICLE AND GO THROUGH THIS PROCESS UP TO 7 TIMES BEFORE THE VEHICLE WILL START. VEHICLE HAS BEEN BROUGHT BACK TO SUBARU SERVICE DEPARTMENT 3 SEPARATE TIMES FOR UP TO 2 WEEKS AT A TIME AND THEY ARE UNABLE TO REPLICATE OR FIX THE PROBLEM.
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AFTER CLEANING AND DETAILING THE INSIDE OF MY 2019 ASCENT, THE BREAK PEDAL WOULD ONLY DEPRESS1/2 TO 1 INCH PREVENTING THE AUTO TO START. AUTO ROADSIDE SERVICE JUMP STARTED AND SAID LEAVING DOORS OPEN DRAINED BATTERY BELOW 12V, PREVENTING IT FROM STARTING. SAID SUBARU BATTERIES ARE WAY UNDER POWERED AND DRAIN EASILY.
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REAR HATCH DOES NOT FULLY CLOSE OCCASIONALLY. THIS IS ONLY NOTED BY THE HATCH APPEARING OPEN AND THE BATTERY BEING COMPLETELY DRAINED AND DEAD. ON TWO OCCASIONS I HAVE CLOSED THE HATCH WITH THE ON-DOOR BUTTON AND CAME BACK TO FIND THE HATCH SLIGHTLY AJAR AND THE BATTERY COMPLETELY DEAD.
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OUR ASCENT HAS BEEN DYING SINCE JUNE, WHICH WAS ALMOST A YEAR FROM THE DAY WE BOUGHT IT BRAND NEW (FIRST ASCENT SOLD BY OUR DEALER). IT HAS LOST TOTAL POWER ABOUT 7-8 TIMES NOW AND WE'VE HAD IT TOWED TO OUR SUBARU DEALER THREE TIMES. THE FIRST TIME THEY SAID IT WAS A DEFECTIVE BATTERY AND GAVE US A NEW BATTERY. THE SECOND TIME THE DEALER PERSON SAID THERE WAS NO PROBLEM AND BLAMED ME FOR LEAVING ONE OF THE INTERIOR LIGHTS ON OVERNIGHT THUS DRAINING THE BATTERY. THE THIRD TIME THEY KEPT THE CAR FOR ABOUT A WEEK AND AFTER THAT THEY SAID IT WAS SOME SORT OF A LOOSE CABLE AND THAT THEY HAD FIXED THE PROBLEM. SINCE THEN THE CAR HAS DIED TWO MORE TIMES. THE FIRST ONE WHEN MY HUSBAND WAS CAMPING WITH THE KIDS (WHICH HAS HAPPENED BEFORE WHILE CAMPING BECAUSE OF THE OPENING AND CLOSING OF DOORS) BUT LUCKILY HE HAD A "JUMP STARTER KIT" WHICH WE HAD ACQUIRED AFTER FEW TIMES AFTER OUR CAR DIED. AND, THAT I MUST ADD THAT IT IS A TOOL THAT SHOULD COME WITH EVERY ASCENT! THE LAST TIME WAS TODAY. PROBABLY BECAUSE THE KIDS LEFT ONE INTERIOR LIGHT ON AGAIN. THEY KEEP CLAIMING IT'S MY FAULT FOR LEAVING THE INTERIOR LIGHT ON OVERNIGHT, AND THAT THE SUBARU TECHNOLOGY REPORTING SYSTEM HAS NOTHING ABOUT THIS. ISN'T THIS AN ABSURD? UNACCEPTABLE THAT A SMALL LITTLE LIGHT CAN DRAIN THE ENTIRE BATTERY POWER ONLY OVERNIGHT. I AM NOT TALKING ABOUT HEADLIGHTS ON OVERNIGHT, IT'S ONLY ONE INTERIOR LIGHT... AND SOMETIMES NOT EVEN THAT, JUST THE FACT THAT WE OPENED AND CLOSED THE DOORS WAY TOO MANY TIMES (EG WHILE CAMPING). THIS IS VERY IRRITATING AND I THINK THEY SHOULD HAVE THIS FIXED.
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MY NEW VEHICLE HAS EXPERIENCED COMPLETE ELECTRICAL MALFUNCTION WHILE DRIVING. VEHICLE UNEXPECTEDLY TURNS ON ALL WARNINGS AND DISABLED ALL SAFETY FEATURES TO INCLUDE COLLISION AND BLINDSIDE MONITORS. AS INDICATED BY MANY OTHER SUBARU OWNERS, THE PROBLEMS WERE DIAGNOSED BY SUBARU TO BE RELATED TO A LOOSE TRANSMISSION HARNESS. SO FAR SUBARU HAS NOT ISSUED A RECALL TO INSPECT ALL 2019 AND 2020 SUBARU ASCENT TRANSMISSION ASSEMBLY. WE ARE SUPER SCARE OF DRIVING THE VEHICLE WITH THE IDEA THAT IT CAN STALL IN MID DRIVING.
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WE HAD A SERIOUS ELECTRICAL MALFUNCTION OF OUR NEW 2019 SUBARU ASCENT THAT HAPPENED ON JULY 27,2019 AT APPROXIMATELY 11 AM. THE VEHICLE WAS PARKED IN OUR DRIVEWAY IN THE SUN. THE TEMPERATURE WAS APPROXIMATELY 95 DEGREES.WE LOADED OUR DOGS IN THE REAR OF THE SUBARU ASCENT IN METAL WIRE CRATES.WE THEN CLOSED THE HATCHBACK USING THE BUTTON AND THE MOTOR FUNCTIONED PROPERLY TO CLOSE THE HATCHBACK COMPLETELY. MY WIFE THEN GOT INTO THE DRIVER SEAT OF THE VEHICLE AND ATTEMPTED TO START THE CAR WITH THE PUSHBUTTON START. THE STARTER CLICKED ON AND THE ENGINE TURNED OVER ONCE BUT DID NOT START. SHE THEN PRESSED THE START BUTTON AGAIN WITH NO RESPONSE WHATSOEVER FROM THE VEHICLE. THE DASHBOARD WARNING LIGHTS STARTED FLASHING RANDOMLY. THE MAIN LCD SCREEN IN THE CENTER CONSOLE TURNED BLANK AND THEN REAPPEARED IN THE HOME SCREEN. NO OTHER ELECTRICAL SYSTEMS WERE FUNCTIONAL. SPECIFICALLY WE COULD NOT OPEN THE REAR HATCH NOW AS IT IS ELECTRICALLY MOTOR DRIVEN AND THERE IS NO WAY FROM THE OUTSIDE TO MECHANICALLY OPEN THE HATCH. THIS IS A NEW 2019 SUBARU ASCENT THAT WAS PURCHASED APPROXIMATELY 2 MONTHS PRIOR AND HAS ONLY 1500 MILES ON IT.MY WIFE ATTEMPTED TO USE THE STARLINK HELP BUTTON INSIDE THE VEHICLE BUT THAT DID NOT WORK.I DISCONNECTED THE BATTERY CABLES FROM THE BATTERY FOR A LITTLE OVER A MINUTE AND A HALF. I THEN TRIED RECONNECTING THE BATTERY CABLES AND RESTARTING THE CAR BUT NOTHING WORKED.THE CAR WOULD NOT START EVEN WITH JUMPER CABLES ATTACHED. NONE OF THE ELECTRICAL SYSTEMS WERE FUNCTIONAL WITH THE JUMPER CABLES ATTACHED.I HAD TO OBTAIN A BOLT CUTTER AND CUT THE CRATE APART TO BRING THE ANIMALS OUT. I NOTIFIED A MY SUBARU DEALER OF THIS PROBLEM. THEY HAD US BRING THE CAR INTO THEIR DEALERSHIP ON MONDAY JULY 29.THEY STATED THEY RAN DIAGNOSTICS AND ACTUALLY TALKED TO THE SUBARU SUPPORT FROM CORPORATE AND COULD NOT FIND ANY DEFECT IN THE VEHICLE. NO FIX WAS DONE
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WHEN TRUNK OR DOORS ARE OPEN MORE THAN AN HOUR BATTERY WILL DRAIN TO THE POINT WHERE THE ENGINE IS UNABLE TO START. THIS HAS HAPPENED TWICE WITH MY VEHICLE AND I HAVE HEARD REPORTS FROM OTHER ASCENT OWNERS EXPERIENCING THE SAME ISSUE. FROM WHAT I CAN TELL THE ISSUE IS CAUSED BY THE DOOR SENSORS REMAINING ON AS LONG AS THE DOOR IS OPEN EVEN IF THE ENGINE AND ACCESSORIES ARE TURNED OFF. VEHICLE WAS STATIONARY BOTH TIMES IT HAPPENED, PARKED IN GARAGE. ALL LIGHTS AND OTHER ELECTRONICS WERE TURNED OFF, ONLY DOOR WAS LEFT OPEN.
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I ATTEMPTED TO START MY SUBARU ASCENT AND IT WOULD NOT START. I CONTACTED SUBARU'S TOWING AND THEY CAME AND JUMPSTARTED THE CAR. THE TOWING COMPANY INFORMED ME THAT SUBARU'S ASCENT BATTERIES ARE DEFECTIVE AND THAT THEY HAVE BEEN FORCED TO JUMP A NUMBER OF THEM. I DROVE TO WORK. THE NEXT MORNING, I WOKE TO THE SAME PROBLEM. I CALLED SUBARU'S TOWING SERVICE, AND THEY CAME OUT AGAIN. I TOOK THE CAR TO THE DEALERSHIP AND THEY TESTED THE BATTERY, BUT THE BATTERY DID NOT EXHIBIT FAIL CODES. SUBARU WOULD NOT REPLACE THE BATTERY, DESPITE THE TWO FAILURES. SINCE THIS TIME, I'VE HAD MULTIPLE BATTERY FAILURES AND SUBARU CONTINUES TO DENY MY REQUEST FOR REPLACEMENT.
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ALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTATED. RETURNED TO DEALERSHIP , THEY SAID IT WAS NORMAL FEATHERING OF TIRES. WORRIED EYESIGHT AND ENGINE CAN BE AFFECTED WITH RAIN. ALSO AT A FEW HUNDRED MORE MILES WE NOW SMELL BURNING OIL ON AND OFF OUTSIDE OF CAR. WE HAVE ALSO EXPERIENCED HIGH REVVING MOTOR WITH NO FOOT ON GAS PEDAL.(STATIONARY WHEN SMELLING BURNT OIL SMELL AND MOTOR REVVING. ALSO ONCE HIGH REVVING WHILE MY 17 YEAR OLD WAS CITY DRIVING. LOVE TO DRIVE THE CAR, HOPE IT HOLDS UP!
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LET THE TAILGATE OPEN FOR 4 HOURS AND THE BATTERY DIED. USE THE CAR TO TRAVEL WITH DOGS. PURPOSE OF THE CAR IS TO TRAVEL WITH DOGS FOR FIELD WORK. CANNOT HAVE IT DIE OR MY DOGS DIE WITHOUT PROPER VENTILATION.
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THE BATTERY DRAINS ALL THE TIME LOCKING THE REAR HATCH. YOU CAN NOT ACCESS THE CAR FROM THE REAR. IF DOGS ARE CRATED IN THE REAR THEY ARE STUCK & THIS CAN BE DANGEROUS. I HAD TO CLIMB THROUGH THE REAR SEAT UNHOOK SEVERAL ANCHORS THAT HOLD THE CRATES DOWN, TRY TO MANEUVER ONE SIDE WAYS SO AS TO GET THE DOOR TO OPEN TO GET THE DOG OUT. IF IT WAS HOT OUT OR AN EMERGENCY, THIS COULD HAVE BEEN A SERIOUS ISSUE. IT TOOK ABOUT 20 MIN. TO GET THIS DONE. THERE IS NO OVERRIDE ON THIS PARTICULAR VEHICLE. THE DEALER SAID ITS THE WAY IT IS. UNTIL THE BATTERY GETS JUMPED OR CHARGED, YOU CAN'T GET IN THE REAR HATCH.
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THE BATTERY KEEPS DYING WHEN I HAVE THE TAILGATE (TG) OPENED FOR EXTENDED PERIODS OF TIME SUCH AS WHEN DOG TRAINING. THE FIRST TIME MY BATTERY DIED, I WAS THE LAST PERSON ON THE TRAINING GROUNDS. I CLOSED THE TG AND LIGHTS WERE FLASHING AND BEEPING FOR A FEW MINUTES. THE BATTERY DIED AND THE TG WAS SHUT AND WOULDN'T OPEN. I PANICKED B/C I COULD NOT GET MY DOGS OUT AND I WAS ALONE IN A VAST WOODED AREA. THIS IS A TERRIBLE SAFETY ISSUE B/C IF I DID NOT HAVE CELL PHONE COVERAGE THAT DAY, MY DOGS WOULD'VE BEEN TRAPPED IN THE CAR WITHOUT WATER AND I WOULD HAVE HAD TO WALK A VERY LONG WAY TO GET HELP SINCE THE SUBARU ROADSIDE ASSISTANCE WILL NOT WORK WITHOUT CELL COVERAGE. IN FEB., I WAS DOG TRAINING IN AREAS OF GEORGIA WHERE THERE IS NO CELL PHONE COVERAGE. THREE DAYS IN A ROW, MY BATTERY DIED. FORTUNATELY, ANOTHER MEMBER OF OUR GROUP JUMP STARTED THE CAR. THE LOCAL DEALER IN TALLAHASSEE WAS SHOCKED TO HEAR THAT LEAVING THE TAILGATE OPEN WOULD DRAIN THE BATTERY. SUBARU SAYS THIS IS HOW THE CAR WAS DESIGNED. IN ADDITION TO INSTALLING A NEW BATTERY, THEY INSTALLED A BATTERY DISCONNECT SWITCH, WHICH I PURCHASED TO PREVENT MY BATTERY FROM DYING. EVERY TIME YOU FLIP THE SWITCH TO CUT THE BATTERY OFF, ALL THE PRESETS GO BACK TO DEFAULT AND HAVE TO BE RESET. AND NOW RANDOMLY ALL THE WARNING LIGHTS NOW COME ON AND THE EYESIGHT SYSTEM FAILS B/C SUPPOSEDLY THE SYSTEM IS SENSING A DROP IN VOLTAGE WHEN THE BATTERY DISCONNECT SWITCH IS BEING USED. IT SEEMS TO ME THAT SUBARU DIDN'T THINK THIS THROUGH GIVEN THAT THEY MARKET TO THE OUTDOORSY TYPE OF PERSON, DOG OWNERS AND CAMPERS. THEY NEED SOME SORT OF FIX TO CORRECT THIS SAFETY ISSUE TO ALLOW OWNERS TO TURN OFF THE POWER TO THE TG WHEN NEEDED SO THEY ARE NOT LEFT STRANDED WHEN THEY ARE 'OFF THE GRID' AS THEIR COMMERCIALS TOUT. .
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I WAS IN TRAFFIC AND THE DASH- STARTED FLASHING AND EVERYTHING AT ONCE STARTED SHUTTING OFF AND THEN BRAKE WAS APPLIED ON ITS OWN. VERY SCARY WHILE IN TRAFFIC- I HAVE BEEN WAITING FOR A TOW TRUCK FOR OVER 3 HOURS. DIALS: AT OIL TEMP FLASHES, ALL ELECTRONIC THINGS IS ALL OFF AND LIT. TRANSMISSION AND BRAKING ISSUES- ALL AT ONCE. CITY STREET BRADDOCK RD AND I PULLED OFF AT KINGS PARK SHOPPING CENTER IN FRONT OF WELLS FARGO AND CVS, STATIONARY.
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The battery is draining so quick that the car doesnt start at all. The battery drained completely in 3 days and it’s happening more often.
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Started the vehicle to drive 30 miles for an appointment. While driving, all of the intrument cluster lights illuminated. The eye sight turned off, cruise control no longer worked, parking brake light was illuminated, ABS light was illuminated.
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Battery keeps dying.
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The radio started turning on and off repeatedly and does not work. The back door will not open using any of the buttons.
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Arrived at my car after traveling for the weekend, and arrived to my car to find out the battery was dead. Nothing on, lights were in Auto like normal. The last thing I did after getting out of my SUV was grabbed my suitcase from the trunk.
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Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue.
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Battery went dead after leaving tailgate open for 1hr
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2019 Subaru Ascent experience battery drain. Was able to start after jump and had 13 volts when returned home. Next morning it did start, barely, but was down to just above 12 volts.
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Parked car in garage last night. All working properly. Attempted to start car in morning: tailgate open and no electrical activity Car battery dead
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The day I bought the car new I left the tailgate open all night the next day the battery was dead. This should not have happened to a brand new car. The next incident occurred this year on 3/18.
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Spent 5 hours at a tailgate/beach event with the rear lift gate open. I made sure that interior lights were off to avoid draining the battery with the lift gate open. When we were ready to leave, the car battery was dead.
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Recently have had issues with the battery. I've had to jump the car 4 times in the last month. The car was purchased in August 2021.
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Battery recurrently dies
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The battery is draining. This has happened multiple times. Most recently, the battery died when the car was not used for a 6 day period while I was out of town.
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Have had to jump my battery start using a portable power supply at least 4 times. Various reasons, such as leaving the back hatch open for extended periods, leaving the accessories on for a little over 15 minutes etc. At times it appears to struggle to start as though the battery has not fully charged.
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Battery keeps dying.
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We believe the battery is being drained by the CAN system because it is only 2 years old and is already completely dead leaving my vehicle inoperable and creating a potentially dangerous situation
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We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.
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The subaru ascent will run down its battery requiring a jump start approximately once every six months. While long road-trips can top off the charge, this perpetual drain on the battery is shortening its life expectancy.
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I bought my 2019 ascent brand new in summer of 2018. I was driving yesterday and had my 3 yr old son with me. We stopped to get ice cream and sat in car to eat it.
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Battery drained overnight with no lights or accessories on. This is the forth time this issue has occurred.
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Came out to the car and found a completely dead battery after it having no warning of a low battery. Car was driven yesterday.
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Repeated (many times) failure of battery. Stationery. Potential for being left without transportation in an isolated area.
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Electrical system has some sort of residual power draw when parked that completely drains the battery. Even when car is driven the day before, after being parked overnight has resulted in a dead battery 8-10 times. No lights left on or doors open (even rear lift gate is closed properly)
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Multiple electrical issues. Now on second battery. Vehicle in driveway, tailgate opened for 30-45 minutes and battery died.
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Battery drained rapidly while listening to the radio for 15 minutes with car engine not running (stationary). Car needed to be jumped.
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The battery fails and cannot be recharged, it drains immediately. Also the airbags no longer work. We have had the car jump started by.
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I have had many many times that the battery on my new car has died if it has not been driven daily. I had the shop test the battery the last time it was in and they said there was no problem. The car battery has died at least 5 times since I purchased the vehicle new in july 2019.
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I have required 6 jumpstarts in the last 7 months. The vehicle is two years old.
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Battery is dead frequently (1-2 times per week). This occurs after leaving one or more doors open (thus the interior lights are illuminated) for only 5-10 minutes. We are constantly having to jump start the car using a portable lithium ion battery that we purchased because of this issue.
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Went to bjs to get food battery died 18k
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Unable to start my subaru ascent 2019 due to battery issue, facing this issue 2nd time. I was able to start my vehicle 3 days ago and vehicle stationary for 3 days in garage and try to start today it did not start start again it makes little bit crank sound and then no response from engine and halted and my dashboard displayed everything, tryed multiple times no luck for me.
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Vehicle will not start because battery is dead and requires a jump. This is the third time it has occurred. We have had to call starlink to come and jump the battery which resolved the issue on 1/25/21, 12/29/20 and 6/20/20.
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Has a defective electrical system causing the battery to drain prematurely. Just had the new subaru battery tested and charged at advance auto parts and it was brought up to almost a full charge. After 4 days of short trips, battery is dead again.
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Several times, when trying to close the driver side window, the front passenger window and the sunroof, the window did not close completely and subsequently re-opened. It happened when the vehicle was in motion as well as stationary.
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At only 17.6k miles, the battery in my 2019 subaru ascent was completely drained overnight, for no logical reason. I called subaru roadside assistance to give me a jump and I let it run for 33 minutes then took it for a 10 min drive. The battery was dead again the next morning.
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The vehicle has had a dead battery on at least two occasions in the past year including this morning (12/04/2020), and the vehicle is still less than two years old, and only has approximately 10,000 miles.
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Battery drains and unexpectedly. Happened twice while liftgate was up; happed 3x for no obvious reason.
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Battery frequently dies overnight. I'll get in the car the next morning to take my kids to school and go to work and battery is dead for no reason. No lights left on or doors open.
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Hatch left open over night, parked in garage. Next morning found battery was drained and unable to start engine.
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Battery keeps going dead. Happens while stationary. Has happened 3 times for unknpwn reason.
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Parked the car. The rear liftgate would not open with fob or from dashboard. Two quick beeps but no movement.
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My ascent has a little over 16,000 miles on it and was purchased feb. The battery died just sitting in my driveway after not being driven for 4 days. No lights were left on and tail gate was not open.
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The vehicle only had 6,228 miles on the odometer and the battery died. It was purchased in april 2019 and battery died in july 2020.
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Found my battery dead and my rear trunk door open. I had closed it and parked my car in my garage the evening of the 4th. I went to my garage today and discovered this.
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If not started for several days it seems sluggish to start. A 10 day period this month of not starting resulted in inability to start. I called subaru starlink and was sent a tow truck driver to give me a "jump"., which worked.
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Premature battery failure. Twice since purchase, the battery has failed to start the car and had to be jump started. Both times the temperatures were moderate and the car had been driven at least 20 miles before being parked.
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The battery drains repeatedly if you do not drive the car every day. Subaru claims there is no problem and just replaces that battery.
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Battery keeps going dead. I have had to jump this 10-month old car 4 times in the past month. I do not want to drive it as I may get stuck somewhere.
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On ot about october 6th of 2019, vehicle(white 2019 subaru ascent touring) was parked in the garage and had been driven the day prior. It failed to start prior to a critical pediatric specialty appointment. Subaru sent a mechanic to jumpstart the car and the engine turned over.
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Dead battery for no reason. Unable to jump start.
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The first experienced the issue when the lift gate was left open for a while the battery died before the battery died on the lift gate was left open and we couldn't open the liftgate and the only way to get the lift gate to open was the unhook the battery then after the lift gate was left over with while the battery completely died then from then on the battery continued to not be fully charged when to subaru they couldn't figure out the issue rep.
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After having driven the ascent for 30 minutes or more, turned off vehicle for about 15 minutes. After rendering the vehicle it would not start. The first time this happened, coasted vehicle down slight grade to side of road, and after a few minutes it started again.
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2019 ascent with 6000 miles garage kept sustained complete electrical failure at gas station refill. Car drove and started normally going to station and after fillup failed to start.
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I purchased vehicle in december 2018 for 2019 model. The original battery only lasts slightly over one year. It is common knowledge that battery of a new vehicle normally lasts for more than 5 years.
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