2022 Ram 3500 Steering Problems

While driving at 60 mph, your steering wheel suddenly jerked out of your hands and became very hard to turn in either direction. Your dealer found the steering rack and its wiring harness were faulty and replaced both parts. However, this same problem happened before — the wiring harness was replaced once already, but the steering failure came back again. Fixing this will likely require a complete steering rack replacement along with a new wiring harness and thorough electrical inspection to prevent the problem from recurring.

Your power steering suddenly becomes very hard to turn while driving, requiring much more effort to steer the vehicle. After pulling over, the steering returns to normal, but this problem happens repeatedly without any warning lights appearing. A dealer diagnosed water getting into the wiring connector for the power steering control module, causing it to fail. The connector seal didn't keep the water out, allowing moisture damage to the electrical system. Fixing this will likely involve replacing the wiring harness connector and power steering control module, plus sealing the connection to prevent future water intrusion.

The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the electronic overlay was inoperable and disabled the steering. The contact was able to safely drive the vehicle off to the shoulder of the roadway. The vehicle was taken to the dealer and diagnosed with a failed steering gear box. The contact was informed that the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.