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2022 Ram 3500 Electrical Problems

16 owner-reported electrical complaints from NHTSA data

16
Complaints
2
Recalls
2
Fires
Jan 2023Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (2)

RECALLCampaign #21V798000

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Fix: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

RECALLCampaign #23V060000

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Owner Complaints (16)

highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2026

Your check engine light keeps coming back monthly, showing ABS and traction control failures. The dealer says the hydraulic power unit (HPU) is bad, but you've found that simply reseating loose fuses in the fuse box clears the error temporarily. This problem is recurring and recently disabled your ABS during winter driving, which is a safety concern.

NHTSA #: 11710526
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
FireFiled: Nov 2024

On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.

NHTSA #: 11624859
mediumELECTRICAL SYSTEM
Filed: Mar 2024

The contact owns a 2022 Ram 3500.The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #: 11578232
mediumELECTRICAL SYSTEM
Filed: Nov 2023

The contact owns a 2022 Ram 3500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #: 11557508
mediumELECTRICAL SYSTEM
Filed: Sep 2023

The contact owns a 2022 Ram 3500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #: 11546410
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2023

I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber

NHTSA #: 11537550
mediumELECTRICAL SYSTEM
Filed: May 2023

The contact owns a 2022 Ram 3500. The contact stated that after he purchased the vehicle, he was unable to retrieve the vehicle. The contact stated that he was then informed of NHTSA Campaign Number: 23V06000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and provided a case number. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA #: 11522230
mediumELECTRICAL SYSTEM
Filed: May 2023

RAM 13A Recall. Due to the fire risk, I was unable to park my truck at work. I ordered the parts from a RAM Dealer and installed following the instructions in the 13A Recall provided by NHTSA (https://static.nhtsa.gov/odi/rcl/2023/RCRIT-23V060-7126.pdf). I submitted a request for re-imbursement to the manufacturer showing pictures of the part being replaced, and a copy of the parts invoiced. The Manufacter has refused to re-imburse the replacement cost. US Customer Care Thu, May 11, 4:00 PM (4 days ago) to me Dear [XXX], Thank you for allowing Ram Customer Care an opportunity to address your concern. Our primary focus is your satisfaction. Upon thorough review and consideration, we regret to inform you that your request for reimbursement has been denied due to the following reason/s : • Insufficient document/s (no repair order). self installation is not reimbursable as per corporate resources policy guidelines. • The repairs were not completed at a certified RAM dealership As much as quality service is our concern, please be informed that there are certain guidelines and qualifications that we need to meet in order to grant your request. Thank you for your utmost understanding. We look forward to your continued business with us, and we appreciate you reaching out to us today. Sincerely, [XXX] Ram Customer Care ref:_00Dj01qsDF._5003Z1ZGNHy:ref INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11521993
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2023

I have contacted Stellantis several times and was assigned case number 86112892 and was told someone would contact me within 24-48 hours, but no one has contacted me since I called on May 8, 2023. I can't park or drive this vehicle anywhere without causing possible damage to someone's personal property or my own and I only have this vehicle to drive.

NHTSA #: 11521805
mediumELECTRICAL SYSTEM
Filed: May 2023

The contact owns a 2022 Ram 3500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Part distribution disconnection.

NHTSA #: 11521007
mediumELECTRICAL SYSTEM
Filed: Mar 2023

The contact owns a 2022 Ram 3500. The contact heard on the news that similar vehicles were included in NHTSA Campaign Number: 23V060000 (Electrical System). The local dealer was contacted and confirmed the recall; however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11512386
mediumELECTRICAL SYSTEM
Filed: Mar 2023

The contact owns a 2022 Ram 3500. The contact received notification of the NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11510657
mediumELECTRICAL SYSTEM
Filed: Feb 2023

The contact owns a 2022 Ram 3500. The contact stated that the vehicle was purchased brand new. The contact stated while driving at various speeds after the dealer had delivered the vehicle to him, he felt a significant buzzing sensation. The contact stated that the sensation was extremely strong and had caused him and his friend who was occupying the front passenger seat to have headaches. The vehicle was taken to the dealer the next day. The dealer diagnosed that the vehicle was experiencing an extremely High Electric Magnetic Frequency. The dealer took the dash apart and wrapped it in shielding foil to temper the radiation. However, the failure persisted. Chrysler Regional Representative informed the contact that he could continue to drive the vehicle as it was still performing as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10.

NHTSA #: 11507258
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jan 2023

This vehicle went back to the dealer numerous times and ultimately was surrendered to Chrysler under lemon law. It had ABS braking issues along with trailer brake problems. At about 8000 miles it started having ABS alarms which cause a bunch of other issues that I feel is a serious safety problem. When the ABS system malfunctions it causes the traction control,4 wheel drive, and trailer brake systems to fail as well. I never brought the vehicle home after the last incident in September 2022 as I felt it was totally unsafe to drive especially with the trailer attached.

NHTSA #: 11499688
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
FireFiled: Dec 2022

The vehicle had been parked in the street for several hours. I started the vehicle in order to back it into my driveway for the night and then turned it off (total run time for the operation was most likely under a minute from the time the engine was started until it was shut down). The temperature was relatively cool and I did have to wait for the grid heater to cycle before the engine started. I did not notice any signs, warnings, safety indicators, or dash lights to alert me to any possible problems. Upon exiting the truck I detected a very faint and quickly disipating odor of hot electrical components, similar to a fourescent light ballast that has gone bad. I looked around but didn't see anything. I began retrieving some tools from the rear passenger side of the truck and smelled the same odor but stronger. Over the next 30-40 seconds I began to search for the source and realized that white smoke was now pouring out from under the hood of the truck. I was able to get it to start and pulled it into the street just prior to flames coming from under the hood near the drivers windshield. 911 was contacted as I tried to remove any belongings from the cab. The truck is now a total loss due to fire most likely. The fire and police responded to put the vehicle out but it was almost completely engulfed on their arrival. My insurance company is attempting to gain possession of the vehicle to begin their investigation. The Vehicle has approx 16,900 miles and was Serviced for safety recall Y76 for risk of engine fire on September 21st of 2022. The vehicle had 14,192 miles when it was inspected and passed according to the recall standards at the time. The vehicle has no other history of repairs or service items and has had no other mechanical or electrical problems to date. This was a very close call that could have resulted in the loss of my home, all my possessions, and risked harm to myself and my family if I had not stopped to get tools from the cab.

NHTSA #: 11497149
mediumELECTRICAL SYSTEM,ENGINE
Filed: Mar 2022

My truck had around 230 miles on it and I experienced a thumping noise from the engine compartment. The thumping disappears once the truck reaches operating temperature and the EGR valve opens. Dodge claims they have no idea what the cause is. Additionally, there is an electrical draw. I have to jump start my truck every morning. The claim it is the amplifier. I pulled the fuse overnight and still had to jump start the following morning. I’m getting the run around.

NHTSA #: 11456297

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