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2018 Ram 3500 Cruise Control Problems

54 owner-reported cruise control complaints from NHTSA data

54
Complaints
Jan 2026Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (54)

criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Dec 2025

Since January 2023, my truck stability control system has been disabled related to CB4 NHTSA 24V-896 recall. I can't sell the truck like this & I have no idea when it will result in an accident. Stellantis needs to be held accountable.

NHTSA #: 11704241
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Nov 2025

Almost got into a wreck because my ABS failed. I was going down the interstate with my cruise control on and my ABS and traction light came on. My cruise control.immediately stopped working and I was almost rear ended.

NHTSA #: 11702055
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Nov 2024

Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks.

NHTSA #: 11623075
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Apr 2024

Electronic Braking System failure. ABS lights come on the dash, chimes constantly and disengages the cruise control. The vehicle looses ability to use ABS.

NHTSA #: 11585638
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Mar 2024

VEHICLE: 2018 RAM 3500 Dually ISSUE: ABS Module failure RESULTS: Loss of traction control, cruise control, and brakes locking up while pulling heavy loads. A constant chiming from check engine light. INSPECTED: By several independent garages can not find replacement module.

NHTSA #: 11577804
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Nov 2023

I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated.

NHTSA #: 11557097
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Nov 2023

The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue.

NHTSA #: 11556247
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Feb 2023

NOTE: 11/18/22 filed a complaint with NHTSA - they will share it with manufacturer case number(ODI) - 11494143 QUESTION: What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: ABS module problem Code : c0020-01 service electronic brake system Service Antilock brake system The display indicators for all of these systems come on intermittently.

NHTSA #: 11507902
mediumVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Jan 2026

Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.

NHTSA #: 11710374
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2026

There is an open recall (C4B) for my Ram truck. The ABS light and "Service Brake System" light and message are currently displayed on the truck's dash. I contacted FCA about a year ago and told them I have an active issue.

NHTSA #: 11708937
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

Traction control and ABS work intermittently. Ram sent out this notification for recall concerning stated problems but state there is no fix at this time. They continue to state there is no fix.

NHTSA #: 11694366
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2025

Audible alarm, warning lights on dash. Come on and off. No cruise control available.

NHTSA #: 11635860
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Nov 2024

my traction control, cruise control unavailable, and warning light to service ABS electrical system. Dealership said the hydraulic control unit has to be replaced.

NHTSA #: 11624307
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Nov 2024

My 2018 Ram 3500 DRW truck for no reason started throwing dash warning lights intermittently after 60,000 miles. The warning lights activated on the dash were for ABS and Traction Control, with an annoying ding when they appeared. The center dash light stated "Service Antilock Braking System.

NHTSA #: 11623902
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Oct 2024

The ABS brakes yes it is available for inspection by not having ABS brakeing wheels have locked up have not had dealer checkit had a mechanic put on computer for codes no truck hasn't been inspected by anyone else but the mechanic warning lights have come on and off a number of time and lately more often it stared about a year ago took it to dealer then but wasn't repaired property

NHTSA #: 11619310
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2024

Intermittent loss of anti-lock braking system and cruise control. code C0020-01 ABS pump failure. First occurred at approx.

NHTSA #: 11618582
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, ABS and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks.

NHTSA #: 11617241
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Sep 2024

On September 8, 2024, I started getting intermittent ABS and Traction Control light with “Service Electronic Braking System”. Code C0020. When the light is on I lose cruise control.

NHTSA #: 11616964
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Aug 2024

We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time.

NHTSA #: 11609621
mediumVEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES
Filed: Aug 2024

A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 —> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume.

NHTSA #: 11609806
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jul 2024

Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks

NHTSA #: 11603222
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jun 2024

Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won’t work. We have been told the part to fix it is unavailable.

NHTSA #: 11594394
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Apr 2024

The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA.

NHTSA #: 11581019
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Mar 2024

In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles.

NHTSA #: 11577316
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Mar 2024

In 2020 my ABS traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023.

NHTSA #: 11575081
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Feb 2024

ABS mogel is defective and needs to be replaced. ABS light and chimes come on constantly. Affecting braking and lose of cruise control ability.

NHTSA #: 11569814
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2024

Vehicle began flashing ABS light and traction control light. Took vehicle in for repair. Was told this is a known issue and they are unable to aquire parts until june 2024 currently January 2024.

NHTSA #: 11567768
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2024

The antilock brake system warning light because it's faulty The brake system affects the speed control And they don't have reliable parts to repair

NHTSA #: 11565397
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Dec 2023

Dealing with intermittent service brake system messages for over a year now. Light is constant now which means my ABS / anti skid/ and cruise control no longer function. Believe this is the ongoing HCU / ABS module known issue.

NHTSA #: 11561933
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Dec 2023

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again.

NHTSA #: 11558275
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2023

At around 50,000 miles my truck began to turn off cruise control while driving, ding, and the ABS ,as well as, the traction control light came on. It goes on and off repeatedly while driving. This is incredibly distracting and quite possibly dangerous for braking and handling.

NHTSA #: 11549950
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2023

The ABS/ Traction control is intermittently failing. It is aviliable for inspection. When the light comes on I have no ABS or Traction control which may cause me to lose control under certain circumstances.

NHTSA #: 11549286
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2023

My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!

NHTSA #: 11547907
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Sep 2023

ABS and traction control lights are on. Cruise control will not work when lights are on. Lights go on and off with chime very annoying.

NHTSA #: 11544900
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Sep 2023

I am getting a warning on this dash telling me that I need to "service electronic braking system". When this message comes up I lose my ABS brakes, cruise control and I get a traction control warning light. Sometimes this will stay on for weeks and then go off for a day and start all over again.

NHTSA #: 11544565
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Aug 2023

When driving at Interstate speed of 65 MPH pulling my goose neck horse trailer the instrument panel started dinging and indicated "Service Electronic Brake System", "Service Antilock Brake System" and the Cruise Control stopped working. I slowed and continued home with warring alternation with "dings" every few seconds.

NHTSA #: 11538717
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Aug 2023

ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck.

NHTSA #: 11536726
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

On my 2018 RAM 3500 beginning on Memorial Day 2023, the instrument cluster began flashing with a loud door type chime. The cluster began cycling through messages including Service Electronic Braking System, ABS Failure, and illuminating alarms.

NHTSA #: 11527437
mediumVEHICLE SPEED CONTROL
Filed: May 2023

The ABS and Traction lights intermittently come on and blink non stop. Also, a "Service Antilock Brake System" and a "Service Electronic Braking System " message scrolls through the dashboard screen with an audible alarm.

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NHTSA #: 11523713
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: May 2023

Ram truck was taken to dealer December of 2022 with 7,000 miles due to ABS lights on dash. The dealer Larson Dodge ordered a new part and said they would not be able to complete it until March and to "drive it as it is". The vehicle doesn't have functioning anti lock brakes etc.

NHTSA #: 11520281
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Mar 2023

For the last 10000 miles of the total 53k on the truck, the ABS and electronic stability control lights turn on intermittently and the warning chime sounds. This sometimes continues for 1 mile, sometimes for 20 miles. Sometimes it will not happen for 50 miles.

NHTSA #: 11513213
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Mar 2023

Experienced a failure of the ABS Control Module and Electronic Traction Control during a light snow storm in September of 2022. Dash warning lights come on and go off intermittently. When warning lights come on and cruise control is being used, cruise control is deactivated.

NHTSA #: 11509645
mediumVEHICLE SPEED CONTROL
Filed: Jun 2020

Cruise control intermittent function...may not turn on, may not turn off, may not disconnect or cancel at speed, may not cancel at speed with brake pedal. Bought the truck in march, 2020. No problems until june 12, 2020, when it failed to work consistently.

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NHTSA #: 11330566
lowVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jun 2024

ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.

NHTSA #: 11596022
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Apr 2024

While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down.

NHTSA #: 11584361
lowVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jan 2024

The ABS light and Traction control light keeps coming on and off very frequently. I am being told it is the Hydraulic control unit, as well as the ABS module. This seems to be a huge safety issue that many people are running into.

NHTSA #: 11568660
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Dec 2023

In September 2023 I started getting a warning to service the ABS system. The warning and associated annoying tone would appear and than disappear at different times. I spoke with the service manager from Lithia Dodge where I purchased the truck.

NHTSA #: 11562454
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Nov 2023

Anti-Lock Braking system and Electronic Braking system, service system warning come on and off randomly all the time. Seems to happen when bumpy roads are encountered.

NHTSA #: 11555190
lowVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Nov 2023

My ABS light and Vehicle Stability Assist/Traction Control light came on. I now do not have the ability to use my cruise control. I believe the vehicle is unsafe.

NHTSA #: 11554834
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jul 2023

C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting

NHTSA #: 11534131
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jul 2023

Truck has only 65, 000 miles on it, I’m the second buyer, has never haul anything or hitch a trailer, I’m having this electrical brake system failure ABS, this vehicle is to expensive and new to have early issues on it. ABS Motor Control- General Electric failure. I seem other similar problems reported with same year and same problems.

NHTSA #: 11531877
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jun 2023

I recently purchased this 2018 Ram Dually for work on our farm. After 1 trip all the ABS/traction control/4WD and cruise control wont work. It seems that this a safety issue that ram will not address.

NHTSA #: 11528647
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Mar 2023

Electronic Braking System and Antilock Braking System is defective, similar to being described in FCA Case Number S2005000004. This issue also effects the Speed Control System

NHTSA #: 11511187
lowVEHICLE SPEED CONTROL
Filed: Mar 2019

Cruise control failed to disconnect. Upon repeated attempts to disengage the cruise control unit, the speed increased incrementally with each attempt. Holding the cancel button caused the unit to appear to disengage, but releasing the cancel button caused the unit to reengage and accelerate.

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NHTSA #: 11192380

Other 2018 Ram 3500 Issues