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2015 Ram 3500 Electrical Problems

16 owner-reported electrical complaints from NHTSA data

16
Complaints
1
Recalls
1
Fires
Jan 2017Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (1)

RECALLCampaign #18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Owner Complaints (16)

criticalELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
FireFiled: Dec 2022

Your truck caught fire while driving on the turnpike. Mopar sent an investigator to examine the burned vehicle at the dealership, but they were unable to determine the cause of the fire due to the extent of the damage. You were notified by email rather than receiving a detailed report.

NHTSA #: 11496055
highELECTRICAL SYSTEM
Filed: Mar 2026

While driving at 70 mph, your check engine light came on and your truck suddenly went into limp mode, limiting you to 5 mph. A scan revealed your turbocharger actuator had failed. You repaired it yourself with an aftermarket part, but Chrysler denied your warranty reimbursement request because you didn't use a dealer. The issue occurred at about 50,000 miles.

Parts you may need:

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NHTSA #: 11721925
highELECTRICAL SYSTEM
Filed: Dec 2024

Your instrument cluster display has gone completely black, leaving you without access to important information like speed, tire pressure, engine oil temperature, coolant temperature, cruise control, and parking sensor alerts. You've already tried rebooting and checking for loose connections without success. The fix will likely involve diagnosing the cluster's electrical connection or replacing the instrument cluster unit itself.

NHTSA #: 11630799
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Sep 2024

Your ABS and traction control warning lights are staying on, which is preventing your cruise control and 4-wheel drive from working. This is also causing problems when you're towing a trailer. The issue likely stems from a sensor or electrical problem in the brake or traction control system that needs to be diagnosed with a scan tool.

NHTSA #: 11613890
mediumELECTRICAL SYSTEM,WHEELS
Filed: Feb 2021

TPMS SENSORS BEING CALLED OUT IN WRONG LOCATIONS FOR REAR TIRES. TPMS WAS CALLING OUT TIRES IN WRONG POSITIONS AND VALUES. FRONT WAS ALSO CALLING IT INCORRECT VALUES. DUALLY. PROBLEMS WITH INCORRECT CALL OUTS CAUSED MULTIPLE TRIPS TO REPAIR SHOPS, TO REPAIR TIRES THAT WE'RE INFLATED PROPERLY BUT READING OUT ON WRONG SIDE OF VEHICLE. AFTER LAST VISIT, DEALER REPLACED TWO ALLEGEDLY BAD SENSORS WHILE ONLY ONE BAD ONE WAS IDENTIFIED AS BAD BY DISCOUNT TIRE. WHILE ALL TPMS APPEARED TO BE READING AFTER THIS REPAIR, RIGHT REAR OUTER TPMS WAS READING A STEADY 68 PSI WHILE ALL OTHER TIRES STARTED OFF LOWER AND INCREASED APPROPRIATELY AS TIRES HEATED UP WITH DRIVING, THIS SENSOR READING DID NOT CHANGE. DUE TO CROSSED READINGS ON FRONT, RIGHT FRONT TIRE WAS INDICATING LOW PRESSURE WHILE PROSPEROUS INFLATED, AND LEFT FRONT WENT FLAT, DUE TO INCORRECT TPMS SENSOR READINGS, STRANDING VEHICLE UNTIL IT COULD BE REPLACED AND TAKEN TO SHOP. CONSIDER CHRYSLER RECALL P62 ... ALSO DEALER NOW CLAIMS THAT INNER AND OUTER TIRES USE THE SAME STPMS SENSORS, WHEN OTHER HAVE REPORTED THAT THE INNER AND OUTER TIRES ON THE DUALLY USE DIFFERENT SENSORS.. BUILD DATE 10/2014 .... LOOKS LIKE YOU. NEEDED TO RECALL A BROADER RANGE OF DUALLY THAN JUST THE CHASSIS CAB FOR TPMS DOR 2015'S UNDER P62 I AM AT DEALER AGAIN, AS THEY BUMBLE THEIR WAY AROUND FIXING THE TPMS AND ATTEMPTING TO ALSO UPDATE THE RADIO SOFTWARE FROM 15.17.5 TO 18.45.01

NHTSA #: 11394457
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Apr 2020

THE INTEGRATED TRAILER BRAKE MODULE FAILS WITH NO WARNING. WHEN REPLACED IT FAILS AGAIN. THIS HAPPENS WHEN TOWING AND THE DRIVER HAS NO WARNING OF FAILURE UNTIL THE BRAKES ARE APPLIED. IN AN EMERGENCY STOP THIS HAS PROVEN TO BE A RISK TO PROPERTY AND LIVES. THIS IS A CONSISTENT PROBLEM WITH DODGE RAM TRUCK FROM 2015 ON. *TR*DT CONSUMER STATED INTERNAL TRAILER BRAKE CONTROLLER WAS REPLACED AND VEHICLE HAS BEEN REPAIRED.*JB

NHTSA #: 11321195
mediumELECTRICAL SYSTEM
Filed: Mar 2020

RIGHT HAND REAR ELECTRIC DOOR WINDOW DOES NOT ROLL BACK UP. I HAVE TO SHUT THE ENGINE OFF, WAIT FOR A FEW SECONDS AND THEN TURN IT BACK ON, SOMETIMES IT WILL ROLL BACK UP WITH THE DRIVERS SIDE DOOR WINDOW CONTROL, OTHER TIMES I HAVE TO GO AROUND TO THE DOOR ITSELF AND USE THE DOOR SWITCH TO GET IT TO ROLL UP.

NHTSA #: 11316019
mediumELECTRICAL SYSTEM
Filed: Dec 2019

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE ODOMETER GAUGE STOPPED FUNCTIONING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ARCADIA MOTORS CHRYSLER DODGE JEEP (LOCATED AT 731 W MAIN ST, ARCADIA, WI 54612, (608) 323-3118) AND CHILSON CHRYSLER DODGE, LLC (LOCATED AT 1983 S PRAIRIE VIEW RD, CHIPPEWA FALLS, WI 54729, (877) 317-2734) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 621,369.

NHTSA #: 11290124
mediumELECTRICAL SYSTEM
Filed: Oct 2019

VEHICLE ATTEMPTS TO DO OVER THE AIR SOFTWARE UPDATE OF UCONNECT SYSTEM WHILE DRIVING. UPDATE DOES NOT INSTALL AND SHUTS SYSTEM DOWN CAUSING LOSS OF NAVIGATION, BACK UP CAMERA, AND EMERGENCY ASSISTANCE CALLING. CREATES A DANGEROUS SITUATION WHEN TOWING A LARGE HORSE TRAILER WITH LIVE ANIMALS ON BOARD, AND RELYING ON NAVIGATION AND OTHER SYSTEMS FOR ASSISTANCE.

NHTSA #: 11266069
mediumELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Filed: Feb 2019

MANUFACTURING DEFECT IN A DRAINAGE RAIL ON SUNROOF CAUSES WATER TO RUN INTO ELECTRONICS AND SIDE CURTAIN AIRBAG AND ITS WIRING. THIS LEAKING OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY. HERE'S A YOUTUBE VIDEO OF MY FINDINGS. HTTPS://M.YOUTUBE.COM/WATCH?V=QMXFK_UUVY4&T=29S

NHTSA #: 11180043
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jan 2018

VEHICLE FAILS TO START IN COLD WEATHER BELOW 55 DEGREES. WHEN IT IS BELOW 55 DEGREES, THE WIN MODULE WILL NOT RECOGNIZE THE KEY FOB AND VEHICLE WILL NOT START. I MUST KEEP INSERTING THE KEY FOB, TURN IT OFF AND ON, RECYCLE DOOR LOCKS, OPEN AND CLOSE DOOR. I HAVE BROUGHT THIS TO THE DEALER. NO PARTS AVAILABLE. BROUGHT IT TO CHRYSLER'S ATTENTION, NO REPAIRS OR PARTS. IF I NEEDED TO GO ANYWHERE IN AN EMERGENCY, IT WOULD BE IMPOSSIBLE. ATTACHING VIDEO OF WHAT I GO THROUGH. WOULD LIKE TO KNOW WHY CHRYSLER DOES NOT HAVE PARTS NOR ARE THEY REPLACING DEFECTIVE PARTS UNDER WARRANTY. WEB SITE IS NOT ALLOWING ME TO UPLOAD A VIDEO OF THE PROBLEM

NHTSA #: 11058199
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jan 2017

TOO MANY DETAILS, BUT WILL TRY TO BULLET RIGHT TO THE ISSUES: (TRUCK WAS REAR ENDED ON HIGHWAY 4/25/2016) -MY TRUCK WAS TOWED TO DEALERSHIP, BUT UPON "COMPLETED REPAIRS", I PICKED UP AT COLLISION CENTER -EXHAUST BRAKE FUNCTION ON THE TURBO WAS WEAKENED WHILE IN CARE OF DEALERSHIPS HANDS (OR LACK THEREOF) -DURING REPAIRS OF BODY DAMAGE ONLY, SOMEONE RE-CALIBRATED MY TRUCKS SPEEDOMETER TO MATCH MY OVERSIZE TIRES. (THIS WOULD BE SO MUCH A CONCERN, BUT THE FACT THAT MY TRUCKS EXHAUST BRAKE WAS INTENTIONALLY WEAKENED VIA COMPUTER, "NOW WE HAVE A PROBLEM" -THIS ISSUE WAS ADDRESSED TO DEALERSHIP AS A SAFETY CONCERN AS I TOW A 16,000LB TRAILER FOR WORK. (ALONG WITH NOTICEABLE WHISTLE FROM TURBO, WHICH IS UNDENIABLE EVIDENCE OF DAMAGE TO TURBO) -FIRST DAY TOWING THROUGH MOUNTAINS "WITHOUT" EB WORKING PROPERLY, I ALMOST WRECK TWICE WITHIN 15 MILES, ALL DUE TO "WEAK EB" -AFTER MULTIPLE TRIPS TO DEALER, I AM CONSTANTLY TOLD "TRUCK DRIVES FINE, TRUCK EB IS WORKING" -ENOUGH RESEARCHING TURBO AND EB FUNCTION, I AM ABLE TO FINALLY GET INSURANCE & DEALERSHIP TO REPAIR TURBO UNDER CLAIM -AFTER REPAIR, TRUCK IS GIVEN BACK TO ME WITH NEW TURBO. EB IS STILL EXTREMELY WEAK, WHISTLE IS GONE, TORQUE AND TOW/HAUL FUNCTION HAVE NOW BEEN ALTERED AND COMPROMISED. -NOW WE HAVE 3 ISSUES WITH THE TRUCK: EXTREMELY WEAK EB / EXTREMELY WEAK TO NON-EXISTENT TOW/HAUL MODE / TORQUE EXTREMELY WEAK. (ALL FUNCTIONS THAT CAN BE CALIBRATED IN THE TRUCKS COMPUTER) -DEALERSHIP HAS BEEN HAVING MY $60,000 TRUCK HANDLED WITH COMPLETE NEGLIGENCE AND CARELESSNESS WITH PLACING REPAIRS IN HANDS OF A MECHANIC WITH 2 MONTHS' EXPERIENCE. -2ND DEALERSHIP NOW, WOULDN'T LISTEN ABOUT COMPUTER CONCERNS, REPLACED MY NEW TURBO INSTEAD. -WORDS BY SECOND DEALERSHIP "TRUCK IS WORKING AS DESIGNED". A TOW TRUCK THAT DOES NOT HAVE ITS "TOW/HAUL" ENGAGING IS NOT WORKING AS DESIGNED. "ACCIDENT WAITING TO HAPPEN" *TR

NHTSA #: 10939130
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Apr 2016

WHILE PULLING OUT INTO TRAFFIC THE VEHICLE WENT INTO LIMP MODE AND WOULD NOT SPEED UP. A POP UP IN THE CENTER INSTRUMENT PANEL SHOWED SERVICE THROTTLE POSITION, TOOK IT TO DEALER SAID I WAS DRIVING 2 FOOT. THEY SAID THIS HAPPENS WHEN ONE FOOT IS ON BRAKE AND OTHER ON FUEL PEDAL. TO ME THIS IS A BIG SAFETY CONCERN. I WAS NEVER TOLD ABOUT THIS AND FROM READING OWNERS MANUAL THIS WAS NOT COVER IN IT. THIS SHOULD NOT OF HAPPEN FOR I ALMOST GOT REAR ENDED FOR SOMETHING THAT SHOULD NOT BE IN THE SYSTEM. THIS IS A SAFETY CONCERN THAT SHOULD BE TAKEN OUT OF THE SYSTEM COMPLETELY. I AM CONCERN NOW OF WHAT MIGHT HAPPEN IF THIS DOES IT AGAIN WHILE PULLING OUT IN TRAFFIC EVEN WHILE TRAFFIC IS PRETTY CLEAR. BUT IF IN A EMERGENCY THIS COULD BE DANGEROUS NOT ONLY FOR ME BUT FOR OTHER DRIVERS. EVERY ONE DOES NOT DRIVE THE SAME SO THIS SHOULD BE FIX.

NHTSA #: 10861445
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2016

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK MANUALLY WITH THE MASTER DOOR PANEL OR REMOTELY WITH THE KEY FOB. THE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A PIN CONNECTOR FOR THE DOOR FAILED AND NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE PCM AND BCM WERE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

NHTSA #: 10821635
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Aug 2015

THE INTEGRATED TRAILER BRAKE CONTROL IN THE 2015 RAM TRUCKS DOES NOT PROVIDE ADEQUATE BRAKE CONTROL TO THE TRAILER BRAKES. I TRADED IN A 2013 RAM 3500 AND THE INTEGRATED CONTROLLER ALLOWED ME TO SET UP THE BRAKES SO I COULD LOCK THE TIRES UP, THEN I WOULD BACK THE VOLTAGE DOWN SLIGHTLY FROM THERE TO GET MAXIMUM BRAKING PERFORMANCE FROM THE TRAILER. WITH THE NEW TRUCK, THERE WASN'T THE ABILITY TO GET MUCH BRAKING AT ALL. DEALERS ARE TELLING THOSE WITH THE SAME TRUCKS, THAT IT IS WORKING AS DESIGNED AND THERE ISN'T A PROBLEM. MONDAY, AUGUST 17TH, I WAS APPROACHING A STOP SIGN, AND BEGAN BRAKING. THE TRAILER BRAKES WERE INEFFECTIVE DUE TO THE CONTROLLER AND I COULDN'T STOP IN TIME. I ENDED UP IN THE MIDDLE OF THE INTERSECTION BEFORE I COULD STOP. LUCKILY THERE WAS NO CROSS TRAFFIC SO THERE WAS NO CRASH. THE TRAILER WEIGHS 2020 POUNDS EMPTY, AND IT WAS HAULING APPROXIMATELY 1400 POUNDS. THE TRAILER CONTROLLER WAS SET AT LIGHT ELECTRIC, 7.5. ( L LATER TESTED HEAVY ELECTRIC AND IT STILL DOESN'T PROVIDE ADEQUATE BRAKING). AFTER, I TESTED THE TRAILER BRAKES (THAT I ALREADY KNEW WERE GOOD) ON ANOTHER TRUCK, AND THEY WORKED PERFECTLY. AGAIN, THE INTEGRATED CONTROLLER ON MY 2013 RAM WORKED GREAT, BUT THE NEW ONES SIMPLY DO NOT ALLOW THE TRAILER BRAKES TO WORK PROPERLY REGARDLESS OF HOW MUCH YOU TURN UP THE VOLTAGE. I CAN NOT ADJUST IT TO GET THE BRAKES TO PROVIDE SIGNIFICANT BRAKING FROM THE TRAILER. RAM IS SAYING THAT THERE ISN'T A PROBLEM, BUT A QUICK INTERNET SEARCH WOULD SAY THAT THERE IS CERTAINLY A SAFETY ISSUE, THAT IF LEFT UNRESOLVED WILL ABSOLUTELY LEAD TO INJURIES OR FATALITIES.

NHTSA #: 10749880
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Aug 2015

THIS IS A PARTICULARLY DANGEROUS SITUATION BECAUSE THERE IS NO METHOD TO KNOW, IN ADVANCE, THE FACTORY INTEGRATED TRAILER BRAKE MODULE (ITBM) WILL FAIL TO PROVIDE FULL VOLTAGE TO THE ELECTRIC TRAILER BRAKES I ATTACHED MY 13,000 POUND FIFTH WHEEL TRAILER TO MY TRUCK AND FOLLOWING THE ITBM SETUP STEPS IN THE OWNERS' MANUAL, THE RESULTS WERE AS EXPECTED. THERE WERE NO WARNINGS OR INDICATORS SIGNALING AN ISSUE WITH THE ITBM'S ABILITY TO APPLY THE TRAILER'S ELECTRIC BRAKES. ON TYPICAL CITY/URBAN DRIVING THE BRAKING EFFORT FROM THE TRAILER WAS AS EXPECTED. ONCE I ENTERED A MORE RURAL SETTING AND ROADWAY SPEEDS INCREASED TO 50 MPH I DISCOVERED, AS I APPROACH A FAST CHANGING TRAFFIC LIGHT, HARD BRAKING THE TRUCK DID NOT SEND ENOUGH BRAKING SIGNAL TO THE TRAILER AND AS A RESULT I WAS PUSHED WELL INTO THE INTERSECTION. FORTUNATELY THE INTERSECTION WAS CLEAR AND NO INJURY OR ACCIDENT RESULTED..I VERIFIED WITH DEXTER AXLES, THE AXLES USED ON MY TRAILER, THE MAXIMUM BRAKING EFFORT FROM THEIR ELECTRIC BRAKES IS 12 VOLTS AT 3 AMPS PER WHEEL. I MEASURE THE VOLTAGE GOING INTO MY TRAILER BRAKES WITH THE ITBM SET TO MAXIMUM GAIN, HEAVY ELECTRIC AT 6.8 VOLTS, THE EXPECTED VOLTAGE WAS 11.9 VOLTS. I DID AN AB TEST USING ANOTHER RAM TRUCK WITH THE ITBM AND MEASURED THE EXPECTED VOLTAGE ON THE TRAILER BRAKE LINE...IT IS IMPORTANT TO REALIZE THERE ARE NO INTERNAL ITBM MECHANISMS TO DETECT THIS CONDITION SINCE THERE WERE NO DTCS SET WHEN I TOOK MY TRUCK TO THE DEALER....UPDATED 09/28/15 *BF *CN

NHTSA #: 10746286

Other 2015 Ram 3500 Issues