2019 Ram 1500 Backup System Problems
5 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (1)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Owner Complaints (5)
Collision sensors stoped vehicle approx.15 feet short when backing into my carport.
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The contact owns a 2019 Ram 1500. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image on the screen. The vehicle returned to normal functionality, but the failure became a regular occurrence.
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The touchscreen display is blinking intermittently. When putting the truck in reverse, the rear cross traffic and pedestrian warning system does not work properly, causing a dangerous scenario.
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The contact owns a 2019 Ram 1500. The contact stated that the rearview camera failed to display the image in his vehicle. The vehicle was taken to a dealer where it was diagnosed that the screen was delaminating and needed to be replaced.
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On 8 different occasions, just this week alone, the braking assist engaged while backing up out of a driveway. Each time, there was nothing behind me and I wasn't on a steep incline. It happened 3 times back to back, and the other 5 times independently.
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