2018 Ram 1500 Body & Structure Problems

The strap that holds the gas tank has come loose from the frame causing the gas tank to drop. I took it to a mechanic for repairs and he told me that he was unable to repair it because the the frame was rotted out and there was no where to hook it back to the frame. He told me that there was a recall on my truck I should reach out to you for repairs.

The rear window is defective from the manufacturer. My vehicle is taking in water from a faulty design where the window drain does work and pushes water back into the vehicle. I have young kids and there is mold everywhere. The MOPAR agent admitted the window is defective but only some of the VINs were offered a free replacement. Clearly, they didn't identify all vehicles because there are numerous complaints on forums and on NHTSA website. Please do the right thing and issue a recall and give your loyal customers their money back for your faulty design. In addition, there is no ETA on the replacement glass which means that this is a widespread issue and MOPAR can't manufacture enough replacement rear windows.

Tailgate on truck will randomly open, including while driving. This can cause debris in the bed to become unsecure and fall out of the back. I have had this happen several times in the past. Most recently it fell while I had my trailer on cause damage to the tailgate which will now need replacing.

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE HAULING A TRAILER DRIVING AT 30 MPH, THE VEHICLE TAIL GATE FRACTURED CAUSING THE TRAILER TO CRASH INTO THE VEHICLE. NO INJURIES WERE SUSTAINED. DAMAGES WHERE TO THE TRAILER LEFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER (CHANTZ SCOTT CHRYSLER DODGE JEEP RAM 300 BACHMAN DR, GREENEVILLE, TN 37745 (423) 761-4258) WHERE IT WAS INSPECTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE WAITED TO LONG FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT DEALERSHIP REPLACED BRAKE LIGHT ASSEMBLE AND GASKET ON REAR CAB BUT WATER STILL PRESENT AFTER RAINFALL OR CARWASH WHEN VEHICLE IS PARKED ALSO NOTED SEAT BOLTS AND OTHER PARTS UNDER SEAR HAVE RUST ON THEM. *TR

TAIL GATE OPENED WHILE DRIVING DOWN THE ROAD

TRUCK LEAKS SOMEWHERE. IT IS IN THE SHOP RIGHT NOW FOR THE 3RD TIME FOR THE LEAK. GOT TOLD IT WAS FIXED 2 TIMES ALREADY AND IT STILL LEAKED. THE TRUCK HAS HEATED BACK SEATS AND THAT'S WHERE THE TRUCK HOLDS WATER, UNDERNEATH THE BACK SEAT STORAGE. I WON'T USE THE HEATED BACK SEATS CAUSE MY CARPET STAYS WET WHEN IT'S RAINING. THERE IS ALSO A SUBWOOFER UNDER THE BACKSEAT WHERE IT HOLDS WATER, IT'S GOTTEN REPLACED ONCE ALREADY FROM THE WATER DAMAGE. AND IT HAS GOTTEN WET AGAIN. THE CARPET GOT REPLACED ONCE, THERE WAS MOLD, AND THE CARPET GOT WET AGAIN SO THEY ARE GOING TO HAVE TO REPLACE IT AGAIN CAUSE THERE IS MORE THAN LIKELY MOLD FROM IT HOLDING WATER.

I BOUGHT MY 2018 RAM 1500 EXPRESS CREW CAB 4X4 A YEAR AND 2 MONTHS AGO. IN ABOUT A MONTH AFTER PURCHASE I GOT A STAR-SHAPED CRACK ON MY WINDSHIELD. IN A FEW DAYS I SLIGHTLY HIT THE WINDSHIELD WITH A WIPER TO REMOVE A SNOW FROM IT. AND THAT STAR-SHAPED CRACK SUDDENLY WENT ALL WAY THROUGH THE WINDSHIELD, FROM SIDE TO SIDE. I REPLACED THE WINDSHIELD WITH THE OEM MOPAR ONE, IDENTICAL TO THE FACTORY ONE. A FEW DAYS AGO I WAS DRIVING THROUGH A LITTLE TOWN WHERE I WORK, MAINTAINING THE SPEED OF 30 MPH DUE TO THE LIMIT. SUDDENLY I HEARD SOMETHING (VERY FAR FROM SIGNIFICANTLY HEAVY) HIT MY WINDSHIELD. I'VE GOT A 3-4 INCH CRACK FROM THE BOTTOM RIGHT EDGE (PASSENGER SIDE). I CONTACTED THE MANUFACTURER, AND IT'S REPRESENTATIVE TOLD ME TO GO TO THE AUTHORIZED DEALER FOR INSPECTION. THE SERVICE MANAGER AT THE DEALERSHIP SHOWED ME THERE IS A TINY, NEEDLE TIP SIZE ROCK CHIP, ABOUT A COUPLE INCHES FROM THE EDGE ON THE CRACK. HE SAID, THERE'S NO ISSUE WITH ANYTHING ABOUT THE WINDSHIELD ITSELF AND STATED THAT I HAVE TO REPLACE IT ON MY OWN. I CALLED BACK THE MANUFACTURER AND GOT THE RESPONSE THERE'S NOTHING THEY CAN DO FOR ME IN SUCH A CASE. BUT AS A PART OF THE COMMON SENSE: IF THE WINDSHIELD GETS CRACKED SO EASILY, FROM THE CONSUMER'S STANDPOINT THERE'S AN OBVIOUS MANUFACTURING DEFECT AND SIGNIFICANT DEVIATION FROM THE DEFINED QUALITY AND SAFETY STANDARDS.

MY VEHICLES HAS HAD A 2 RECALLS AND HAVE ALSO TAKEN IN FOR REPAIR. RECENTLY I HAD TO TAKE IT FOR A TICKING NOISE, THEY FOUND THAT THE TICKING NOISE WAS DUE TO AN EXHAUST LEAK ON THE RIGHT EXHAUST MANIFOLD. EVERY SEVERAL MONTHS THERE'S A NEW ISSUE FOUND WITH MY VEHICLE.

BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM