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2012 Ram 1500 Suspension Problems

13 owner-reported suspension complaints from NHTSA data

13
Complaints
1
Crashes
Mar 2017Nov 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (13)

mediumSUSPENSION
Filed: Apr 2020

TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THERE WAS AN ABNORMAL RATTLING NOISE DETECTED AND NOTICED THE SPRINGS WERE FRACTURED ON THE REAR AXLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 142,000.

NHTSA #: 11320312
mediumSUSPENSION
Filed: Nov 2019

LOWER CONTROL ARM BROKE IN HALF DRIVING STRAIGHT THROUGH A PARKING LOT, CAUSING PARTIAL SEPARATION OF FRONT PASSENGER WHEEL AND HUB ASSEMBLY FROM VEHICLE AND LOSS OF VEHICLE CONTROL AS WELL AS SUDDEN DECELERATION. RESULTING IN COMPLETE DAMAGE TO BRAKE LINE, UPPER CONTROL ARM, DRIVE SHAFT, STEERING RACK, STEERING COLUMN(BROKEN INTERNAL STEERING SHAFT), AIRBAG AND STEERING WHEEL CONTROLS CLOCKSPRING, PASSENGER FENDER, BUMPER ASSEMBLY, AS WELL AS SECOND DEGREE BURNS TO FOREARMS FROM THE RESULTING STEERING WHEEL BACKLASH. THIS OCCURRED AT APPX 10MPH. AN ACQUAINTANCE QUALIFIED TO HAVE AN OPINION ON THE CAUSE LOOKED AT PHOTOS OF THE PARTS GRAIN STRUCTURE AT BREAK, CONCLUDED CASTING ERROR OF CAST ALUMINUM CONTROL ARM.*DT *JS*DT IN NOV 21, 2019 CONSUMER STATED HE REPLACED THE FOLLOWING HIMSELF UPPER CONTROL ARM, LOWER CONTROL ARM, BRAKE LINE, FRONT R DRIVE SHAFT, STEERING RACK, FENDER, IMPACT ABSORBER/BUMPER SUPPORT, STEERING COLUMN, AIRBAG CLOCK SPRING, FENDER LINER AND AIRBOX/FILTER SUPPORT. CONSUMER ALSO STATED, IT APPEARS TONE RING IN THE BEARING HUB FOR ABS SPEED SENSOR WAS DAMAGED BY THIS OCCURRENCE, THIS HAS YET TO BE REPLACED.*JB*DT*JB

NHTSA #: 11280900
mediumSUSPENSION,POWER TRAIN
Filed: Oct 2019

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO FILLBACK CHRYSLER JEEP (1702 ELM ST, BOSCOBEL, WI) WHERE THE WHEELS WERE ROTATED AND BALANCED AND THE DRIVESHAFT WAS REPLACED; HOWEVER, THE FAILURES CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. *LN*JB

NHTSA #: 11269093
mediumSUSPENSION
Filed: Sep 2019

BAD WOBBLE WHEN TRUCK GET TO 70.MPH

NHTSA #: 11258175
mediumSUSPENSION
Filed: Jul 2018

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINON NUT WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER DODGE JEEP RAM (465 S HAMILTON RD, COLUMBUS, OH) WHERE THE FAILURE WAS CONFIRMED; HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR PER NHTSA CAMPAIGN NUMBER: 13V038000 (SUSPENSION) BECAUSE THE VIN WAS EXCLUDED FROM A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,126.

NHTSA #: 11114093
mediumSUSPENSION,ENGINE
Filed: Mar 2017

FRONT LEFT AXLE IS SEIZED UP ON MY TRUCK. A TIRE COMPANY WAS GOING TO PUT A NEW HUB ON FOR ME AND THEY COULDN'T GET THE AXLE TO RELEASE THE HUB. ON ENGINE MY TRUCK IS TICKING FROM MANIFOLD.

NHTSA #: 10967932
mediumSUSPENSION,AIR BAGS,STRUCTURE
CrashFiled: Oct 2016

I WAS DRIVING DOWN A COUNTY ROAD, ANOTHER VEHICLE RAN A STOP SIGN IN FRONT OF ME I SWERVED AND THE VEHICLE WENT AIRBORNE OFF THE ROAD AND IMPACTED HEAD ON TO OTHER SIDE OF THE DRAINAGE DITCH OFF THE ROAD. MY AIRBAG WAS NOT DEPLOYED AND MY HEAD IMPACTED THE STEERING WHEEL.

NHTSA #: 10915997
mediumSUSPENSION
Filed: Aug 2015

VEHICLE STARTING SHAKING A LOT AND OVER A MONTH PERIOD IT WORE OUT MY FRONT TWO TIRES, I HAD TO REPLACE BOTH TIRES (ALIGNMENT / BALANCE WAS CONDUCTED). THE 2 NEW TIRES WERE PLACED ON THE BACK AND NOW THE OLD BACK TIRES ARE IN FRONT AND THEY'RE STARTING TO WEAR OUT AS WELL AND THE FRONT OF THE VEHICLE STARTING TO SHAKE. NOT SURE IF THE SUSPENSION IS BAD, THE VEHICLE WAS NEVER INVOLVED IN ANY ACCIDENT OR ANYTHING HAS BEEN HIT. THE TRUCK IS IMMACULATE CONDITION OTHER THAN THE FRONT SUSPENSION IS SHAKING.

NHTSA #: 10747885
mediumSUSPENSION,ELECTRICAL SYSTEM,AIR BAGS
Filed: Aug 2015

WELL FOR STARTERS THE AIR BAG LIGHT COME. TOOK IT BACK THEY SAID NOTHING WRONG HAD A BOTTLE UNDER SEAT.OK WHATEVER THAN TIME GOES ON AIR BAG LIGHT STILL ON.TAKE IT BACK.THEY REPLACE THE AIR BAG BRAIN SO IM TOLD. LIGHTS OFF FOR ABOUT A COUPLE WEEKS.THEN COMES BACK ON. IM SO TRIED OF DEALING WITH THIS. AND THEN I HAVE PROBLEMS WITH THE TIRES WHICH GOT ROTATED LIKE THERE SUPPOSED TOO. THEY WORE OUT ON THE INSIDE. I WAS TOLD BY ONE PLACE IT NEED A FRONT END ALIGNMENT. SO I PROCEED TO GET ONE AND THEY HAD TOLD ME MY CAMBER ALIGNMENT BOLT WAS BENT AND IT NEED TO BE DEALT WITH A THE DEALER, BECAUSE IT COULD BE A DEFECT. SO I TOOK IT TO THE DEALER AND THE SAID THEY DID THE ALIGNMENT AND IT WAS FIXED.I HOPE SO NEVER GOT IT CHECKED AGAIN. I DONT HOLD MY BREATHE FOR THAT. THEN MY SUSPENSION LEANS TO THE RIGHTSIDE JUST A LITTLE BUT NOTHINGS WRONGS SO IM TOLD BY THE DEALER. AND MY DASH LIGHTS USED TO COME ON AND FLASH AND THE RADIO WAS OVERHEATING HAD TO GET A NEW ON. KEEP IN MIND THE WAS LESS THAN A YEAR OLD WHEN THIS ALL STARTED AND I BROUGHT BRAND NEW WITH ONLY 5 MILES ON IT FROM MY TEST DRIVE. AND IM THE ONLY OWNER AND ITS THREE YRS OLD NOW, WITH THE SAME CONTINUING PROBLEMS. THEY DEALER SAYS THERES NOTHING WRONG BS.....

NHTSA #: 10745910
mediumSUSPENSION
Filed: Jul 2015

WELL MY TRUCK VIBRATES AT SPEEDS OF 70 TO 85 AND THE DEALER KEEPS SAYING NOTHING IS WRONG AND I AM SO ANGRY I BOUGHT A BRAND NEW TRUCK WITH 20 MILES ON IT AND IT DRIVES LIKE AND OLD TRUCK

NHTSA #: 10745178
mediumSUSPENSION,POWER TRAIN
Filed: Jun 2013

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER SIDE TIRE BUCKLED AND FOLDED UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AXLE, COIL SPRINGS, BRAKE CALIPER, RIM, BRAKE LINE, SPLASH SHIELD, AND THE HUB WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WOULD SIT LOWER TO THE GROUND ON THE PASSENGER'S SIDE AND APPEARED TO DRIVE AT AN ANGLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.

NHTSA #: 10521736
mediumSUSPENSION
Filed: Jun 2013

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS TWO INCHES LOWER THAN THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS; HOWEVER THE CAUSE OF FAILURE WAS NOT DETERMINED. THE FAILURE WAS REPORTED TO THE MANUFACTURER, WHO STATED THE VEHICLE WAS WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 4,000. THE CURRENT MILEAGE WAS 6,000. UPDATED 09-18-13 *BF THE RIGHT REAR SHOCK WAS REPLACED.

NHTSA #: 10520536
mediumSUSPENSION
Filed: Jul 2012

AT 4000 MILES I NOTICED A "POPPING" NOISE FROM THE DRIVERSIDE SUSPENSION. AT 8000 MILES THE NOISE WAS MUCH WORSE EVERY TIME I DRIVE OVER ROAD CRACKS, JOINTS, BUMPS ETC... IT WAS MORE SEVERE. I TOOK IT TO THE LOCAL DEALERSHIP TO FIND OUT I HAVE A DEFECTIVE SHOCK. IT HAS BEEN 10 DAYS SINCE I TOOK MY TRUCK INTO THE SHOP. I HAVE CALLED CHRYSLER AND THE DEALERSHIP MULTIPLE TIMES AND IT APPEARS THE SHOCK IS ON BACK ORDER WITH NO DELIVERY DATE INSIGHT. AS A CONSUMER I AM CONCERNED THAT THERE IS NO FIX, NO AFTERMARKET REPLACEMENT. WHEN I WAS AT THE DEALERSHIP ON THE 2ND OF JULY THEY SAID I WAS THE FIRST ONE ON BACK ORDER. THERE IS NOW OVER 1600 ON BACK ORDER. SOMEONE NEEDS TO LOOK INTO THIS MATTER. I AM FRUSTRATED THAT I AM PAYING 700.00 MO FOR A TRUCK I CANNOT DRIVE DUE TO A LACK OF PARTS. NOT TO MENTION CHRYSLER HAS THE WORST CUSTOMER SERVICE I HAVE EVER HAD A BUSINESS DEALING WITH. NEVER AGAIN CHRYSLER! *TR

NHTSA #: 10465466

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