2011 Ram 1500 Suspension Problems

Your truck is making an abnormal grinding and rubbing noise coming from the rear end while driving. An independent mechanic confirmed the noise but didn't repair it, and the dealer said a related recall didn't cover this issue. The noise started around 125,000 miles and the dealer agreed to inspect it further.

Rear axle spindle started to grind then locked up and ripped assembly housing apart. Recall on certain trucks of same year same model

The contact owns a 2011 Ram 1500. The contact stated that upon starting the vehicle, the vehicle failed to move while depressing the accelerator pedal. There was no warning light illuminated. The contact inspected the vehicle and discovered that the rear passenger’s side wheel bearing was defective. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 177,000.

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND MADE A LOUD GROWLING NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE FRAME AND DETERMINED THAT THE REAR SUSPENSION AXLE WAS LOOSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 140,000.

FRONT IN BALL JOINT DISCONNECTED WHILE DRIVING AND AXEL SNAPPED. AS A RESULT MY FRONT IN OF THE CAR HIT THE GROUND CAUSING A TOTAL LOSS OF STEERING. I CRASHED INTO A WALL DOING 70 MILES PER HOUR AND ALMOST LOST MY LIFE.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR AXLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN...*BF CONSUMER STATED NOISE IS COMING FROM THE BEARINGS IN THE REAR AXLE.*JB

WHEN VEHICLE REACHES SPEEDS OF 70+ ON THE INTERSTATE, VEHICLE STARTS SHAKING UNCONTROLLABLY FOR PERIODS OF TIME THEN RETURNS BACK TO NORMAL, HAD TIRES BALANCED AND THE ISSUE CONTINUES

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE REAR AXLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT ONLY NHTSA COULD ADD VINS TO THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TAKATA RECALL, I HAVE RECEIVED A LETTER IN THE MAIL STATING I NEEDED MY AIRBAG REPLACED BUT AFTER NOTIFYING THE SERVICE DEPARTMENT I WAS TOLD THAT I DO NOT HAVE ANY ACTIVE RECALLS AT THE PRESENT TIME. THE REAR OF MY VEHICLE HAS BEEN MAKING NOISE FOR SOME TIME DESPITE ALSO BEING TOLD THERE IS NO RECALL ON THE SPECIFIC YEAR THAT I HAVE PURCHASED. LAST BUT NOT LEAST THERE IS A CONSTANT BATTLE WITH THE REAR SUSPENSION OF THE VEHICLE. THIS PARTICULAR VEHICLE HAVE UPPER AND LOWER MOUNT BARS BUT THE RUBBER GIVES AWAY IN THE PART WHICH CAUSES A SWAY THAT MAKES YOU LOOSE CONTROL TRAVELING OVER 50MPH WITHOUT TOWING A LOAD. I HAVE BEEN REDUCED TO NOT USING THIS VEHICLE ON THE EXPRESSWAY. ALSO TO DATE THE TRANSMISSION HAS BEEN GIVEN A FULL OVERHALL AS OF LAST YEAR. AT THE TIME THERE WERE 120,000 MILES ON THE POWER TRAIN

VEHICLE IS VERY LOSE FEELS LIKE IT WOULD VERY EASILY SWAY OUT OF CONTROL. THE VEHICLE FALLS UNDER THE MANUFACTURED DATE FOR RECALLS OF STEERING COLUMN AND REAR AXLE ISSUES BUT ACCORDING TO MY DEALER AND CHRYSLER'S WEBSITE MY VIN IS NOT LISTED. FORGIVE ME IF I DON'T TRUST THEM. HOW DO I GET TO THE BOTTOM OF THIS BECAUSE THERE IS SOMETHING WRONG WITH MY SUSPENSION AND THERE ARE MANY MORE POSTS OF THIS SAME ISSUE AT HIGHER SPEEDS.

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE OPERATING THE VEHICLE, A GRUELING AND HUMMING NOISE WAS PRESENT FROM THE REAR SUSPENSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

TL* THE DRIVER OF THE VEHICLE OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE WHEEL DISENGAGED FROM THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL HAD A FAULTY LOWER CONTROL ARM AND SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 09/19/16 *BF UPDATED 06/18/18*JB

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, AN ABNORMAL SOUND EMITTED INTERMITTENTLY FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE WAS MAKING AN ABNORMAL NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE REAR END NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,400.

VEHICLE IS VERY LOSE FEELS LIKE IT WOULD VERY EASILY SWAY OUT OF CONTROL. THE VEHICLE FALLS UNDER THE MANUFACTURED DATE FOR RECALLS OF STEERING COLUMN AND REAR AXLE ISSUES BUT ACCORDING TO MY DEALER AND CHRYSLER'S WEBSITE MY VIN IS NOT LISTED. FORGIVE ME IF I DON'T TRUST THEM. HOW DO I GET TO THE BOTTOM OF THIS BECAUSE THERE IS SOMETHING WRONG WITH MY SUSPENSION AND THERE ARE MANY MORE POSTS OF THIS SAME ISSUE AT HIGHER SPEEDS.

WHEN DRIVING OVER 60, THE ENTIRE TRUCK VIOLENTLY SHAKES/WOBBLES/VIBRATES. THIS HAPPENS ANYTIME GOING OVER 60, AND IS NOT CAUSED BY HITTING A BUMP OR SLOPE IN THE ROAD. BEEN TO CHRYSLER NUMEROUS TIMES AND THEY CANNOT FIND A ROOT CAUSE. REPLACED ALL TIRES, ALIGNED, NEW U-JOINTS, NEW ROTORS, STILL IS NOT RESOLVED.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AXLE FRACTURED CAUSING A FAILURE WITH THE 4 WHEEL DRIVE AND THE TRANSFER CASE. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND THAT THEY WERE WAITING FOR A NEWLY DESIGNED PART TO REMEDY THE FAILURE. THE DEALER WAS NOT ABLE TO PROVIDE THE PART NEEDED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO SUPPLY THE PART TO THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. MA 10/6 UPDATED 12/13/2017*CN

OPERATING NORMALLY, A GRINDING NOISE BEGAN AND THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A REAR DIFFERENTIAL BEARING FAILURE, LIKELY DUE TO THE PREVIOUS RECALL #NHTSA CAMPAIGN NUMBER: 10V656000 WHICH WAS DONE IMMEDIATELY AFTER NOTIFICATION. SIGNIFICANT COSTS WERE INCURRED TO REPAIR THE DIFFERENTIAL, AXLE AND BEARINGS. NO HEAVY PAYLOADS OR TOWING WAS DONE. MAINTENANCE IS ALWAYS DONE ON TIME AND RECORDS ARE AVAILABLE AT THE DEALERSHIP. ITS SEEMS INCONCEIVABLE THAT SUCH A NEW TRUCK COULD HAVE A VERY SIGNIFICANT FAILURE. *TR

I HAVE NOTICED SINCE PURCHASING THIS VEHICLE THAT THE REAR AXLE TRACTION CONTROL SEEMS TO CONSTANTLY SLIP WHEN ACCELERATING AT ANY SPEED, I FIRST THOUGHT THAT THIS WAS NORMAL FOR THE VEHICLE, BUT IT IS ALWAYS ENGAGING NO MATTER WHAT SPEED YOUR DOING. IT SEEMS AS THOUGH IT IS NOT WORKING PROPERLY, NO MATTER WHAT KIND OF SURFACE YOUR DRIVING ON. I'VE TRIED IT IN FOUR WHEEL DRIVE, AND THE TRUCK SEEMS TO BE OK, I DON;T THINK THE ANTI SLIP AXLE IS WORKING PROPERLY. *TR

I HAVE BEEN ADVISED BY LETTER FROM CHRYSLER THAT THE REAR AXLE PINION NUT ON MY DODGE RAM 1500 YEAR 2011 HAS BEEN RECALLED. I HAVE HELD THIS LETTER WITH THE UNDERSTANDING THAT A FOLLOW UP LETTER OF THE PART THAT IS IN QUESTION WOULD BE SENT TO MY LITHIA DEALERSHIP SOON. THIS IS NOT THE CASE IN FACT I CALLED CHRYSLER, THEIR RESPONSE TO ME IS THAT THERE WILL BE NO PARTS AVAILABLE IN THE NEAR FUTURE TO BE SHIPPED TO MY LITHIA DEALERSHIP TO FIX THIS PROBLEM AND THAT I SHOULD USE CAUTION WHILE DRIVING MY TRUCK. THIS IS UNACCEPTABLE, AND IF ANYTHING HAPPENS WHILE I AM DRIVING MY TRUCK I WILL INTERN SUE THE CHRYSLER CORPORATION FOR NOT HAVING MY PART AVAILABLE AT MY DEALERSHIP IN A REASONABLE TIME. THE SAFETY OF MY FAMILY IS OF THE UTMOST IMPORTANCE, AND FOR CHRYSLER TO HAVE A RECALL ON SUCH AN IMPORTANT PIECE OF MY VEHICLES OPERATION,AND TO NOT COME THROUGH WITH THE REPLACEMENT PART IS COMPLETELY UNACCEPTABLE. *TR

I RECEIVED A RECALL NOTIFICATION THREE MONTHS REGARDING THE 2011 DODGE RAM 1500 REAR AXLE PINION NUT {N08/NHTSA 13V-038}. I VISITED THE DEALERSHIP AND QUESTIONED WHEN THE VEHICLE WOULD BE FIXED. THEY STATED THEY DO NOT HAVE THE PART, HOWEVER WE WOULD RECEIVE A SECOND NOTICE ON THE RECALL AND THEY WOULD MAKE AN APPOINTMENT TO REPLACE THE PART IN THE VEHICLE. WE ARE STILL WAITING FOR A NOTIFICATION TO REPLACE THE PART. THIS IS A SEROUS PROBLEM AND I AM VERY CONCERNED WITH THE SAFETY OF THE VEHICLE ON THE ROAD. THE DEALERSHIP IS MERRICK DODGE ON MERRICK ROAD MERRICK LONG ISLAND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TURNING LEFT ONTO A STREET THE REAR PASSENGER SIDE AXEL BROKE OFF. *TR

TL* THE CONTACT OWNS 2011 DODGE RAM 1500. THE CONTACT RECEIVED TWO MANUFACTURER RECALL NOTICES AND NHTSA CAMPAIGN ID 10V656000, SUSPENSION: REAR: AXLE: SPINDLE OVER SIX MONTHS AND THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 13,000. THREE DIFFERENT RECALLS SINCE DEC 2010 AND COULD NOT GET PARTS UNTIL I CONTACTED YOU. ALL HAVE NOW BEEN RESOLVED. UPDATED 09/08/2011 *LN *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE) AND CALLED THE DEALER TO SET UP AN APPOINTMENT FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED DUE TO PART AVAILABILITY. AFTER TWO MONTHS OF CONTACTING THE DEALER, THE PART WAS STILL NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND WAS ADVISED TO CHECK WITH THE DEALER. THE CONTACT STATED THAT THE TIME PERIOD OF HAVING THE VEHICLE REPAIRED UNDER THE RECALL WAS UNACCEPTABLE AND WAS CONCERNED WITH THE POSSIBILITY OF THE VEHICLE BEING INVOLVED IN A CRASH IF THE RECALL FAILURE WAS TO OCCUR. THE FAILURE MILEAGE WAS 8,168.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE) AND SCHEDULING AN APPOINTMENT THEY ADVISED HER THAT THE PARTS ARE STILL ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD CHECK ON THE DISTRIBUTION TO HER DEALER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 3,100.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE), THE CONTACT CALLED THE DEALER TO SET UP A APPOINTMENT. THE DEALER ADVISED THAT ONLY ONE VEHICLE PER WEEK COULD BE REPAIRED UNDER THE RECALL AND THE VEHICLE POSSIBLY WOULD NOT BE REPAIRED UNTIL SEPTEMBER. THE CONTACT STATED THAT THE EXPECTATION OF WAITING UNTIL SEPTEMBER FOR REPAIRS WAS UNREASONABLE. THE FAILURE MILEAGE WAS 3,100.

TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER WAS NOTIFIED APPROXIMATELY A WEEK AGO AND ADVISED HIM THAT THE MANUFACTURER ONLY ALLOWED ONE PART TO BE ISSUED EVERY SEVEN DAYS. THE CONTACT WAS CONCERNED WITH THE SEVERITY OF THE RECALL IF ANYTHING WERE TO HAPPEN WHILE HE WAS DRIVING. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 13,900.

TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE DEALER INFORMED THEM THAT THE MANUFACTURER ONLY ALLOWED DEALERS TO ORDER ONE PART PER WEEK FOR NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000(SUSPENSION:REAR:AXLE:SPINDLE.) THE RECALL WAS ISSUED DECEMBER 24, 2010 AND WAS SCHEDULE TO BEGIN IN FEBRUARY 2011. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNTIL JULY BECAUSE THE CONSEQUENCE LISTED IN THE RECALL STATED THE VEHICLE COULD LOOSE CONTROL AND CAUSE A CRASH. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 7,200. UPDATED 06/17/11*LJ THE CONSUMER STATED THE REPAIR IS SCHEDULED FOR JUNE 29,2011. UPDATED 06/21/11*JB

TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000, SUSPENSION REAR: AXLE: SPINDLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE MANUFACTURER WOULD ONLY ALLOW THEM TO ORDER ONE PART EVERY FOURTEEN DAYS AND IT WOULD BE THREE MONTHS BEFORE THE VEHICLE COULD BE REPAIRED. THE CONTACT WAS CONCERNED SINCE THE RECALL STATED THAT THE FAILURE COULD CAUSE A LOSS OF CONTROL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 6,400.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AFTER CALLING THE DEALER AND TRYING TO SCHEDULE AN APPOINTMENT, THEY ADVISED HIM THAT HE WOULD HAVE TO WAIT FOUR MONTHS TO HAVE REPAIRS PERFORMED DUE TO PARTS ONLY BEING DISTRIBUTED ONCE EVERY WEEK. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 05/25/11

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER IN RESPONSE TO NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD THAT THE MANUFACTURER WAS ONLY ALLOWING THE DEALERS TO ORDER ONE PART EVERY 14 DAYS. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY CONFIRMED THEY ARE ONLY SENDING OUT TWO PARTS PER MONTH. THE CONTACT WAS CONCERNED BECAUSE THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 7,225.

TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE PARTS WOULD BECOME AVAILABLE ONCE A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE AND CURRENT MILEAGES WERE 1,500. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THEY RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD BY THE DEALER IT WOULD TAKE 7-8 MONTHS BEFORE THE REPAIR COULD BE DONE BECAUSE THE PARTS WERE ON BACK ORDER. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD DUE TO THE NUMBER OF VEHICLES IN PRODUCTION, THEY WOULD ONLY BE ABLE TO SEND OUT A CERTAIN NUMBER OF PARTS TO DEALERSHIPS PER MONTH. THE FAILURE AND CURRENT MILEAGE WAS 5,618.