2021 Nissan Sentra Body & Structure Problems

-Rear doors, at separate times, would not lock or unlock either by using the key fob or control located on driver's door. It is available for inspection. -Rear door(s) cannot be opened from the outside of the vehicle using electronic features. Small children, elderly, and handicapped persons' safety are compromised with this restricted access. -Both doors have had this occur at different times. The first occurrence was repaired by the dealership. The second occurrence has yet to be repaired. Therefore, the problem has been confirmed by the dealership. According to the dealership, the Controller-Lock and Actuator failed and was replaced. The part number is 82501-6LEOA. -The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. -No warnings, messages, or other symptoms were observed. This problem first appeared in MAY 2023.

The contact owns a 2021 Nissan Sentra. The contact stated while approaching a stop light and depressing the brake pedal, the contact heard a sound of water in the rear of the vehicle. Once the contact arrived at the residence, the contact examined the rear passenger’s and driver’s side doors and removed the rubber from around the doors and water started draining from the doors. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 14,000. The VIN was not available.