2023 Nissan Pathfinder Airbags Problems

The contact owned a 2023 Nissan Pathfinder. The contact stated that while driving at 17 MPH at night, he failed to see a trailer ahead on the road and rear-ended the trailer. The air bag warning light was illuminated before the collision. The contact stated that the trailer’s brake lights were not illuminated. The Forward Collision Avoidance feature failed to alert the driver that there was a vehicle ahead on the road. The front driver’s side air bag deployed, injuring the contact’s right wrist and arm. The contact stated that there were rips along the sides of the front driver’s side air bags. Medical attention was received for the injuries. The police arrived on the scene, but no police report was filed. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact to have the air bags inspected by a Nissan-certified specialist however the contact was unable to locate a certified specialist, and the manufacturer denied further assistance. The failure mileage was approximately 10,080.

The airbag is rattling and clicking. Safety issue. Took to local Nissan dealership. They advise me the appointment they had an available was a month out. Issue raises serious concern for safety and possible airbag deployment.