2024 Kia Sportage Electrical Problems

Your instrument panel screen may go blank and reboot while you're driving, lasting about 5 seconds. During this time, you won't be able to see your speedometer or warning lights, which creates a safety concern. The issue is caused by an abnormal electrical message in your vehicle's communication system. Kia will need to update your vehicle's software or replace the affected instrument cluster.

Your instrument cluster screen randomly blacks out and restarts as if you've just turned on the car, happening multiple times daily at any speed or even while parked. When this occurs while using cruise control, the cruise control shuts off and resets after the screen comes back on, which is especially dangerous on highways with traffic around you. The dealership and Kia have been unable to identify or fix the problem despite nearly two years of attempts. The fix will likely involve diagnostic testing of the electrical system, instrument cluster, or vehicle control modules to identify the cause.

Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????

All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn’t shift out of park.

When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.

The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me

Cluster screen goes black The dealership has replaced the screen & completed a software update. I have several videos. The dealership states they can’t fix it because they can’t replicate it. So I send them a video when it occurs. I called Kia direct and was informed to get a new car. It’s been going on for a year. We purchased the car brand new.

Stopped at traffic light, light turned green and went to accelerate. Car died, all lights came on dash in oncoming traffic and car would not restart for minutes.

Infotainment panel on this vehicle flickered on and off. In certain occurrences the whole infotainment cluster would go out while driving and would not come back on. Kia dealer was told from their tech line which is through Kia corporate that it could be faulty electrical wiring or this coaxial cable. Kia dealer specifically stated that they had no idea that this coaxial line was there and had to fix the connection by welding it again. After this so far the infotainment system seems to be working properly. Now we are dealing with a battery discharge warning problem that Kia dealer can’t seem to figure out after they fixed the infotainment system. Before this the battery discharge warning never came up.