2010 Kia Sportage Other Problems

Your car has stalled and shut off three separate times when driving through large puddles or in heavy rain, including once in a parking lot, once during torrential rain, and once when another vehicle splashed water on it. This suggests water may be entering the engine compartment or fuel system when the vehicle encounters significant amounts of water. The issue may require inspection of the engine's water sealing, air intake system, or fuel system components to prevent water intrusion.

You were notified of a recall (23V652000) for your vehicle and scheduled an appointment, but the dealer turned you away saying Kia is no longer performing repairs for this recall. The dealer told you Kia would send you a letter explaining the situation, but you haven't received it yet. You're asking for confirmation that the recall has been cancelled and what alternative solution Kia is offering to address the original safety concern.