2023 Kia Soul Electrical Problems

Your 2023 Kia Soul has been shutting down unexpectedly while driving without warning lights, including while stopped at traffic lights and in motion, creating dangerous situations. The dealership discovered the battery was failing and draining power, requiring a $400 replacement. The fix involves replacing the vehicle battery with a new one.

Your car rolled backward down your driveway while parked with the engine off, even though you had pulled the keys from the ignition and the transmission was in Park. You were unable to stop it manually and had to use the emergency brake while your legs were caught between the car and door, resulting in serious bruising. The vehicle only stopped when it hit a curb across the street, and there were no warning signs before this happened.

Your instrument panel went completely blank while you were driving, making it impossible to see your speed, fuel level, or other dashboard information. The dealer was unable to diagnose or fix the problem. This issue occurred at around 45,000 miles and may require electrical system diagnostics or instrument cluster replacement.

Your car's safety systems—including forward collision warning, lane keeping assist, speed limit recognition, high beam assist, and driver attention monitoring—are triggering false alerts with warning lights and sounds multiple times daily. These alerts cycle through repeatedly and can last up to 16 minutes before stopping, and the affected systems temporarily stop working while the warnings are active. The dealership has replaced the camera once but hasn't resolved the issue despite five service visits, with some visits resulting in no repair attempt.

Electrical system: instrument cluster/panel Replacement

[NHTSA SITE NOT ALLOWING ME TO UPLOAD DOCUMENTS - CONTACT ME FOR PICS/VIDEOS] All safety and driver assist malfunction warning lights display in succession - see pictures and video if upload-able. Had two Kia dealership service centers inspect and neither could replicate malfunctions nor would they document the issue. Incident has occurred sporadically between August and December 2023. If these aren't safety concerns (according to both dealerships), then when can a driver discern between fake and real malfunctions and safety failures. 8.23-24.23 - Spitzer Kia - purchased from and reported malfunctions on same/next day; told the windshield camera (sealed no less) is dirty or obstructed. Neither the case. Reported to salesman Caleb who consulted with service department. Told not a safety concern. 9/26/23 - Halleen Kia; Repair order 1709180/1 - Can't replicate; no diagnostic codes. Told not a safety concern. Dealership did not document on repair order. 11/8/23 - Spitzer Kia; Invoice - [XXX] Can't replicate. Told not safety concern unless warnings remain constant (not flashing). Dealership did not document on invoice. Asked if Spitzer reports these concerns to Kia. I got no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 8/22/23, I purchased a 2023 Kia Soul Sport trim from Kia Atlanta South. Just two days later, the 12V system stopped working, and yesterday, on 8/6, I discovered the car, which I had owned for only two weeks and driven 950 miles, was low on oil. Some of those miles were already on the vehicle when I bought it. I suspect both the electrical system and the engine may be faulty. Despite my concerns, the dealership claimed they had no knowledge of any recalls, despite there being an issued one.

The instrument cluster is no longer displaying vital information. (Speedometer, tachometer, odometer, warning indicator lights, etc.) It still displays turn indicators and headlight indicators. The remedy is to replace the instrument cluster and have it recalibrated

I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning "WRONG WAY! Turn around safely" It was on for at least 10minutes. Very worrisome. But the lane assist was still working.