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2023 Kia Soul Airbags Problems

4 owner-reported airbags complaints from NHTSA data

4
Complaints
1
Recalls
Feb 2026Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (1)

RECALLCampaign #23V830000

AIR BAGS

Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

Fix: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

Owner Complaints (4)

criticalAIR BAGS
Filed: Feb 2026

Your steering wheel airbag deployed dangerously during a minor collision under 20 mph—it exploded rather than deploying normally and failed to make proper contact with the driver. No other airbags deployed during the impact. The dealership refused to investigate the faulty deployment, and the manufacturer dropped the case without completing their investigation despite receiving photos and a full report. This is particularly concerning because your vehicle had recalls issued for side airbags, suggesting a pattern of airbag issues Kia may have missed. Addressing this will likely require a complete airbag system inspection and steering wheel airbag replacement by the manufacturer.

NHTSA #: 11718259
mediumAIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: May 2024

Air bag Replacement Drive AutamticBreaking emergency Replacement system

NHTSA #: 11586685
mediumAIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Sep 2023

I have had my car to the dealership 3 times and scheduled for a4th time for this same issue. It is intermittent which I realize makes it hard to diagnose however the dealership kept it overnight in 2nd visit to try to reproduce it and they did. When driving, the car will randomly start beeping and errors cycle thru in the dash. It tells me that my braking system needs to be checked then lighting system, airbag system failing etc. It goes thru about 5 or 6 system errors. Not always same sysyems and not going at same rate of speed when it happens. I have been told it isn't a safety issue however they apparently do not know what it is causing it to do that so I'm not sure how they can definitively say that. 1st visit I was told they did a software update and that"fixed the problem". After a few weeks it started again. Then I was told that the front camera needed to be recalibrated. 3 weeks after that when the part arrived I was told that fixed the issue. A week later, It is again intermittently alarming while driving. It is very distracting not to mention scary when it happens. The fact that the part was backordered for 3 weeks that they thought would fix it leads me to believe it is happening to a lot of kia cars. It is also on some online forums where others are talking about the same issue. My car has less than 5000 miles on it and I have owned it for 9 months. I am afraid to drive it because it scares me when this happens. This has been ongoing since June.

NHTSA #: 11547162
lowAIR BAGS,SERVICE BRAKES
Filed: Dec 2024

Your FM radio display shows a black screen instead of functioning normally. The radio may need to be repaired or replaced to restore the display and FM radio functionality.

Parts you may need:

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NHTSA #: 11630760

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