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2015 Kia Soul Steering Problems

44 owner-reported steering complaints from NHTSA data

44
Complaints
1
Recalls
8
Crashes
1
Fires
Jan 2025Dec 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (1)

RECALLCampaign #17V608000

STEERING

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Fix: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Owner Complaints (44)

criticalSTEERING,STRUCTURE,ENGINE
FireFiled: Dec 2025

As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control.

NHTSA #: 11702495
criticalSTEERING,ENGINE
Filed: Apr 2025

Hello, I own currently a car, Kia Soul 2015 , I bought it from car auction, it was recovered after theft! The car is clean title!

NHTSA #: 11655733
criticalSTEERING
Filed: Feb 2023

We took our Kia Soul to a Kia Service shop Dec 2022 because the steering is making a clicking sound when the wheel is turned from the 11 o’clock to the 2 o’clock position. This condition is consistent with a Kia Safety Recall issued in November 2017, and has been confirmed by another source.

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NHTSA #: 11508316
criticalSTEERING,FORWARD COLLISION AVOIDANCE
Filed: Feb 2021

Driving down the highway went to make a turn and the steering wheel came loose. I almost lost control and crashed. There's a loud clicking noise when you turn the steering wheel

NHTSA #: 11396421
criticalSTEERING,WHEELS
Filed: Oct 2020

Driving on highway 70 and noticed that my tire was getting low. I got off the highway just in time. The tire shop.

NHTSA #: 11366818
criticalSTEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Nov 2019

On the evening of july 22,2019 I was leaving targets parking lot put my vehicle in reverse and when I put in drive my 2015 kia soul took off. The rpms were the highest it could go going 40 miles p hour in a busy lot all I could was honk my horn. I tried the breaks putting in park and turning the key off.

NHTSA #: 11282007
criticalSTEERING,POWER TRAIN,SERVICE BRAKES
CrashFiled: Aug 2016

Tl* the contact owns a 2015 kia soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision.

NHTSA #: 10897902
criticalSTEERING,SEAT BELTS,VEHICLE SPEED CONTROL
Filed: Aug 2016

Current issues with my car, lurches forward, loses power when accelerating. Kia is refusing to fix, do to me living on remote island in alaska.

NHTSA #: 10893229
criticalSTEERING,STRUCTURE,WHEELS
CrashFiled: Jan 2016

I was coming out of a red light intersection and when I tried turning to the left the car would not turn and kept going straight. It turned minimally and hit the curb scratching the 2 passenger side wheels (front and back). No airbags were deployed as I was only at maybe 20-30mph.

NHTSA #: 10822052
criticalSTEERING,AIR BAGS
CrashFiled: Jan 2016

Tl* the contact owns a 2015 kia soul. While driving at an undetermined speed, the driver lost control of the vehicle, veered left, and crashed into an oncoming vehicle. The driver sustained fatal injuries, which included a severed aorta and fractured cervical spine.

NHTSA #: 10818664
criticalSTEERING
CrashFiled: Jan 2016

Tl* the contact owns a 2015 kia soul. The contact received notification of NHTSA campaign number: 15v736000 (steering). While driving 20 MPH, without warning, the steering failed.

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NHTSA #: 10818800
criticalSTEERING
CrashFiled: Dec 2015

Tl* the contact owns a 2015 kia soul. While driving 45 MPH and making a left turn, the vehicle veered to the right. The contact stated that the vehicle drove up onto a sidewalk, where all four tires were punctured, the oil pan was damaged, the subframe was bent, and the frontal air bags deployed.

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NHTSA #: 10816705
criticalSTEERING
CrashFiled: Nov 2015

Tl* the contact owned a 2015 kia soul. While driving approximately 40 MPH, the steering lost power and the steering wheel locked, causing the vehicle to roll over five times before crashing into a mailbox. All the air bags deployed.

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NHTSA #: 10806346
highSTEERING,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2023

The car stalls constantly and has been going on for years. Kia had claimed to have fixed the problem that they had fixed the problem however they never did because the car has been continuing to stop in the middle of the road. This car is very dangerous and it has no recalls on it.

NHTSA #: 11541522
highSTEERING
Filed: Dec 2022

The contact owns a 2015 Kia Soul. The contact stated that a clicking noise was present when turning the steering wheel in either direction. While driving approximately 25 MPH, the power steering failed causing the steering wheel to seize, rendering the vehicle undrivable.

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NHTSA #: 11496599
highSTEERING
Filed: Jun 2022

The contact owns a 2015 Kia Soul. The contact stated while driving 60 MPH, he heard an abnormal sound while turning the steering wheel in either direction. The contact stated no warning light was illuminated.

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NHTSA #: 11470375
highSTEERING,ENGINE
Filed: Mar 2021

Kia recalled my engine. The engine died yesterday. Kia is telling it's going to be multiple days until they can even scan the car.

NHTSA #: 11403266
highSTEERING
Filed: Jun 2017

Tl* the contact owns a 2015 kia soul. While the contact's son was driving 50 MPH, the steering wheel seized without warning. The vehicle was taken to findlay kia (5325 w sahara ave, las vegas, nv 89146) where it was diagnosed that the steering column failed and needed to be replaced.

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NHTSA #: 10995540
highSTEERING
Filed: Dec 2016

Tl* the contact owns a 2015 kia soul. The contact stated that while driving at approximately 20 MPH and attempting to make a turn, the steering lost power without any warning. The vehicle was turned off and restarted.

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NHTSA #: 10937665
mediumSTEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

I was driving my 2015 Kia Soul along a 4 lane highway when the Check Engine light came on and begun to flash. The Kia began to lose about 5 MPH off and then return to the previous rate of speed a few minutes later. Then it would repeat the cycle.

NHTSA #: 11634251
mediumSTEERING,AIR BAGS,ENGINE
Filed: Jun 2024

I am experiencing multiple safety and performance issues with my 2015 Kia Soul: 1.Vibration at Idle: Significant vibration when the vehicle is idling at a red light. Possible causes include worn engine mounts, faulty spark plugs or ignition coils, issues with the idle control valve or throttle body, or vacuum leaks.

NHTSA #: 11594618
mediumSTEERING,AIR BAGS
Filed: Apr 2023

The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, there was a rattling noise heard in the front of the vehicle. No warning lights were illuminated.

NHTSA #: 11519529
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Apr 2023

I have had several issues with my car. The check engine light is on, and now my traction control light comes on all the time now. When that happens my car won't tact.

NHTSA #: 11514917
mediumSTEERING,ENGINE
Filed: Feb 2023

Safety recalls. Kia dealer in Quincy, Illinois refuses to fix recalls because of a flood title.

NHTSA #: 11505099
mediumSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Oct 2022

My car just shut down out of the blue. There was no warning of any sort as far as anything showing that needed repair with my vehicle. It just started jerking one day.

NHTSA #: 11489225
mediumSTEERING,ENGINE
Filed: Feb 2021

Tl* the contact owns a 2015 kia soul. The contact received notification of NHTSA campaign numbers: 17v608000 (steering) and 20v750000 (engine). The contact stated that she attempted to contact jerry smith kia (101 n hill blvd, burlington, wa 98233) to schedule the recall repair however, the local dealer stated that the kia cyber system was hacked and the system was down.

NHTSA #: 11397051
mediumSTEERING,ENGINE
Filed: Jul 2020

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AND 17V608000 (STEERING) AT BENSON KIA OF SPARTANBURG (1100 N PINE ST, SPARTANBURG, SC 29303). UPON RETURN OF THE VEHICLE, THE CONTACT HEARD AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE ADDITIONAL WORK PERFORMED. THE CONTACT WAS INFORMED THAT THE RESISTER LOCATED UNDERNEATH THE CATALYTIC CONVERTER WAS THE CAUSE OF THE RATTLING NOISE. THE DEALER THEN INFORMED HER THAT THE RESISTER WAS NOT COVERED UNDER THE RECALL AND OFFERED HER NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

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NHTSA #: 11341815
mediumSTEERING
Filed: Jun 2020

THIS USED CAR WAS SOLD TO ME WITH UNFIXED RECALL. RECALL WAS NOT DISCLOSED AT TIME OF PURCHASE. *TR

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NHTSA #: 11330153
mediumSTEERING,SUSPENSION,ELECTRICAL SYSTEM
Filed: Mar 2020

I took my 2015 kia soul to miami lakes kia twice in december 2019, to check a clicking noise when turning both left and right, more consistently when turning right. I'm not sure but I have an inkling that this noise may be related to a problem with the steering column, cv joints or the axle. When I picked up my car the 1st time, as I made a right turn, I heard the same clicking noise.

NHTSA #: 11317399
mediumSTEERING
Filed: Sep 2019

Tl* the contact owns a 2015 kia soul. When the vehicle was stopped while the engine was running, the contact heard a squeaking noise coming from the steering column. The contact called seelye kia of battle creek (located at 791 w dickman rd, battle creek, mi 49037, 269-441-8800, but they were unable to diagnose the failure.

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NHTSA #: 11257355
mediumSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2019

Starting the engine the idle speeds up fast, a few seconds later it slows to normal. When driving today, there was no acceleration when attempting to. Vehicle was difficult for fuel to allow acceleration.

NHTSA #: 11191735
mediumSTEERING
Filed: Dec 2017

Tl* the contact owns 2015 kia soul. The contact received notification of NHTSA campaign number: 17v608000 (steering). The parts to do the repair were unavailable.

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NHTSA #: 11055751
mediumSTEERING,AIR BAGS,FUEL/PROPULSION SYSTEM
Filed: Dec 2017

I recibe recall for airbags, stering pinion . The fuel sending level unit is damage and the gauge fuel level is down. But that reason the system turn on the check engine light.

NHTSA #: 11052451
mediumSTEERING
Filed: Dec 2017

Tl* the contact owns a 2015 kia soul. The contact received notification of NHTSA campaign number: 17v608000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11052208
mediumSTEERING
Filed: Apr 2017

Loud cranking noise when steering the car left or right.

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NHTSA #: 10979413
mediumSTEERING
Filed: Jan 2016

Safety recall, (NHTSA recall number:15v736) I received a recall notice dated 12/8/15, and went to the dealer on 12/21. They didn't have the parts and/or tools to effect the repair. I have since called kia customer assistance once and the dealer two more times.

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NHTSA #: 10821213
mediumSTEERING,SUSPENSION,UNKNOWN OR OTHER
Filed: Oct 2015

First occurred at 134 miles on my 2015 kia soul...bouncy vibrating shaky ride could be felt under my feet like something bumping the bottom of the car and in the steering wheel like someone was tapping on it continuously. Passengers front and rear can feel the vibrating shake. Has been returned to dealer five times with this problem and has not yet been repaired.

NHTSA #: 10786212
lowSTEERING
Filed: Feb 2025

Electrical power steering

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NHTSA #: 11644880
lowSTEERING,WHEELS,FUEL/PROPULSION SYSTEM
CrashFiled: Nov 2023

Car has an heavy gas smell like when the car is started ,has to crank up and car shakes when it’s started steering is off and etc.

NHTSA #: 11555795
lowSTEERING
Filed: Sep 2022

While operating the vehicle the power steering ubruptly stopped working for approximately 5 seconds making it difficult to maneuver the vehicle

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NHTSA #: 11483981
lowSTEERING
Filed: Jan 2020

In starting the car, I have had a dozen incidents where the ignition is frozen and I can not turn the key. I try wiggling the steering wheel, wiggling the gears, removing the key, waiting, etc. On several occasions it has been 5 minutes before I was finally able to turn the ignition on.

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NHTSA #: 11302126
lowSTEERING
Filed: May 2018

In motion at highway speeds going straight for about 5 minutes steering gets hard to make small corrections to the point over correcting becomes a problem. Problem gets worse during rain / wet weather.

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NHTSA #: 11096658
lowSTEERING
Filed: Aug 2017

I have 2015 kia soul. The kia has 34,000 something miles on it. I was driving it, and when I make left and right turns in the kia it makes a loud popping sound in the steering column.

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NHTSA #: 11020955
lowSTEERING
Filed: Dec 2015

As two disabled persons who purchased our 2015 kia soul just four months ago, we want to know when the nhsta knew or first became aware of this problem to include when kia first became aware of this problem. Kia corporate headquarters did not or would not tell me. I would have never purchased this car used specifically for our disabilities.

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NHTSA #: 10810975

Other 2015 Kia Soul Issues