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2017 Kia Sorento Cruise Control Problems

14 owner-reported cruise control complaints from NHTSA data

14
Complaints
1
Crashes
Jan 2017Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (14)

criticalVEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Filed: Feb 2017

15-dec-2016: traveling approx. 50 MPH during heavy traffic in marietta, ga, the vehicle had a complete loss of power therefore preventing the operator of said motor vehicle to have complete loss of control of the vehicle, (myself) thus, illustrating a serious safety defect.

NHTSA #: 10948873
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2016

Problem: intermittent problem with advanced smart cruise control and autonomous braking on a new 2017 kia sorento with less than 500 miles. What happened: when using the advanced smart control feature, as explained to me by the dealer, the manual, and kia videos, the car will stop autonomously when approaching a car at a stop light.

NHTSA #: 10917367
highVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2019

1 week after purchasing my 2017 kia sorento fe AWD from rochester tom kadlec kia in august 2019, I went to use my cruise control and it wouldn't set. "cruise" came on, but could not be set to my speed. Issue happened around 1-2 times a week on 45 mile commute on highway.

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NHTSA #: 11291425
highVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Jan 2019

Lost power,unable to accelerate.engine labored forced to drive at slow speed to dealer shop.car at dealers shop for 7 days.unable to get a pick up date.car has 16500 miles was in shop for factory recall prior to this problem.

NHTSA #: 11171063
highVEHICLE SPEED CONTROL
CrashFiled: Mar 2018

The vehicle did not function when the accelerator pedal was depressed at 60 MPH. The engine RPM's droppped from 4,000 to 1,000 and the accelerator and transmission was not responding. The vehicle took multiple attempts to be operated normally.

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NHTSA #: 11080096
mediumVEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Nov 2025

I am reporting a serious engine defect in my 2017 Kia Sorento. The has failed and presents an ongoing safety concern. The issue is while driving on the interstate, the vehicle began shaking violently, started making a knocking noise and the check engine illuminated.

NHTSA #: 11701210
mediumVEHICLE SPEED CONTROL
Filed: Aug 2023

Cruise control works erratically when turned on at times I can't set the speed, othertimes it won't cancel using the cancel button the only way to cancel it is to tap the brake pedsl or turn the cruise off, sometimes it will not turn on and at other times it works as it should.

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NHTSA #: 11539154
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2018

After using cruise control for approx. 4 hours, the computer in our car suddenly shut off the cruise control on its own and the parking break light illuminated on our dash panel. Brake however was not engaged.

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NHTSA #: 11114948
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2018

On four different ocasions this vehicle completely died each time while going different speeds. One of these times I was in high speed traffic on an expressway, almost causing a wreck. The first time it died I was on a road going about 40 miles per hour, the second time the check engine light came on and it started making a surging sound.

NHTSA #: 11062773
mediumVEHICLE SPEED CONTROL
Filed: Dec 2017

As I was making a right hand turn on to a busy highway, my gas peddle stopped working and I was stuck in the middle of the road with on coming traffic. My car was taken to kia and had a wire replaced that connected to the computer. A few days later as I was on the interstate my car was trying to drive itself.

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NHTSA #: 11056611
mediumVEHICLE SPEED CONTROL
Filed: Jun 2017

Cruse control set at 70 and while descending will drop to 3500rpm and then suddently drop 5000rpm. Took to the dealer and they could not find a cause or problem

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NHTSA #: 11001726
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2016

Problem: intermittent problem with advanced smart cruise control and autonomous braking on a new 2017 kia sorento with less than 1100 miles. What happened: when using the advanced smart control feature, the smart cruise control will shut down randomly.

NHTSA #: 10917569
lowVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Jul 2023

BOTH rear speed sensors have gone bad. One under warranty, one outside. This disables safety speed systems and speed control.

NHTSA #: 11533796
lowVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2017

1.) driving vehicle at highway speed. Noticed parking brake light on (had not explicitly engaged brake). Tried to disengage parking brake, and the light stayed on.

NHTSA #: 10940441

Other 2017 Kia Sorento Issues