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2014 Kia Sorento Suspension Problems

10 owner-reported suspension complaints from NHTSA data

10
Complaints
Mar 2021Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (10)

mediumSUSPENSION,VEHICLE SPEED CONTROL,ENGINE
Filed: Jul 2024

Was driving to the store for groceries with my 2 young children, when my car just stopped accelerating and the engine seized up on a local road. Had noticed a ticking and knocking sound when accelerating a few prior and a weird sound coming from the suspension but it was dismissed by the dealer. Had the vehicle towed to my home and had to tow to dealership as it would no longer turn over at all. Received a recall notice but apparently it doesn't apply to my vehicle because I had oil, coolant and no leaks anywhere. Only had 127,000 mold and this is the 4th issue I've had with this vehicle. 1st was rats chewing all my wires, 2nd was the rear differential, 3rd fuel pump, and now this.

NHTSA #: 11600340
mediumSUSPENSION,ELECTRICAL SYSTEM,ENGINE
Filed: Apr 2021

MY SORENTO HAS STARTED BURNING OIL. IT MAKES A TERRIBLE NOISE WHEN RUNNING. SOMETIMES THE LIGHTS FOR MY BACKUP CAMERA DOESN'T WORK NOR MY RADIO. SOMETIMES THE RADIO IF ON, STATION CAN'T BE CHANGED. IT IS LIKE IT IS IN A FROZEN MODE.

NHTSA #: 11407063
mediumSUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Apr 2021

MY KIA SORENTO WAS PURCHASED FROM KIA IN 2018 - 1ST - I HAD TO TAKE THE CAR BACK TO CHECK THE REAR BREAKS DUE TO A SHAKING OF THE CAR THAT HAPPENS WHEN GOING OVER 50MPH. THE DRIVER SIDE HEAD LIGHT GOES OUT EVERY COUPLE MONTHS. RECENTLY THE BATTERY LIGHT CAME ONE, AFTER THE BATTERY WAS SWAPPED (THE CAR STILL WOULDN'T POWER ON)- THEY RAN A FEW TESTS AND DISCOVERED AN ELECTRICAL ISSUE. I HAVE TAN MY VIN FOR THE RECALL BUT MY CAR DOESN'T SEEM TO BE ELIGIBLE FOR ANY RECALLS THAT MENTION AN ELECTRICAL ISSUE WITH THE KIA

NHTSA #: 11406543
mediumSUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2021

ABS, TRACTION, AND TIRE WARNING LIGHTS ALL COME ON AT SAME TIME, THE TIRE WARNING LIGHT BLINKS FOR A MINUTE OR SO. I CHECKED FOR LOW PRESSURE IN TIRES AND IT WAS NOT THE PROBLEM VEHICLE SEEMS TO FUNCTION FINE NO TRACTION ISSUES NO ABS ISSUES THAT I CAN SEE OR FEEL IN DRIVING, SAW THE RECALL FOR THE AWD BUT MINE IS FWD.

NHTSA #: 11405689
mediumSUSPENSION,POWER TRAIN
Filed: Dec 2020

I HAD TO REPLACE THE REAR DIFFERENTIAL ON MY PASSENGER SIDE. I HAD TWO ESTIMATES DONE WAS TOLD IT'S HARD FOR THAT TO GO OUT. I ENDED PAYING TO HAVE IT REPLACED SINCE THE SUV WAS NOT DRIVABLE.

NHTSA #: 11382795
mediumSUSPENSION,POWER TRAIN
Filed: Sep 2019

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ROLLED BACK AND RAISED UP. THE CONTACT HEARD A LOUD NOISE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CHECKED THE TIRES AND FOUND NO FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO KIA OF LANSING (5737 S PENNSYLVANIA AVE, LANSING, MI 48911, (517) 393-5700) WHERE THE CONTACT STATED THAT THE STAFF WAS RUDE. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE VEHICLE WAS STILL UNDER WARRANTY AND THE DEALER DISCOVERED THAT THE REAR DIFFERENTIAL HAD COLLAPSED IN THE REAR OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE COST FOR THE REPAIRS WOULD BE APPROXIMATELY $3,000. THE CONTACT WANTED TO CHECK FOR POSSIBLE RECALLS. THE DEALER STATED THAT THE CONTACT ONLY HAD A FIVE YEAR WARRANTY; HOWEVER, THE CONTACT STATED THAT THE VEHICLE HAD A TEN YEAR OR 100,000 MILE WARRANTY. THE CONTACT MANAGED TO GET A LOANER VEHICLE WHILE THE VEHICLE WAS BEING REPAIRED. AFTERWARDS, THE CONTACT FELT THAT THE STEERING WAS OFF AND THE MANUFACTURER REFERRED HER TO ANOTHER DEALER. THE CONTACT REFUSED AND DID NOT FEEL SAFE DRIVING THE VEHICLE. THE STEERING WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 34,685.

NHTSA #: 11258560
mediumSUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jun 2019

BROUGHT MY VEHICLE BACK TO DEALERSHIP FOR KIA RECALL SC148. TECH APPLIED SILICONE, A 'SUGGESTION' IN RECALL. IF PROBLEM PERSISTS, WHICH IT DID IN OUR CASE, REAR WHEEL HUBS NEED REPLACING. WHEN BROUGHT IN ORIGINALLY FOR RECALL, VEHICLE HAD 84,972 MILES. STABILITY CONTROL WARNING LIGHTS ON DASH STAY LIT. CAR IS NOW OVER 100K MILES AND DEALERSHIP SAYS IT IS OUT OF WARRANTY. REPAIR WILL COST US $982 NOW. NO ONE FROM KIA CORPORATE EVER RETURNS MY PHONE CALLS, NUMEROUS CALLS. MY CASE #IS 13183158 FROM KIA.

NHTSA #: 11217752
mediumSUSPENSION,AIR BAGS
Filed: Apr 2019

MY AIRBAG LIGHTS GOING ON AND OFF WHEN IT WANTS TO , SOMETIMES WHEN STARTING IT WILL STAY ON , OR YOU WILL DRIVING IT WILL COME ON , WHEN YOU TURN THE WHEEL IT COMES ON, ALSO MANY TIMES BEEN REPORTED TO DEALER A POPPING NOISE GOING ON, DEALER SAYS THEY CANT FIND ISSUE '..

NHTSA #: 11204404
mediumSUSPENSION,ENGINE
Filed: Dec 2018

I HAVE A 2014 KIA SORENTO SXL 3.3 LTR V6 WITH 119, 952 MILES ON IT. ON 11/26/2018 AFTER PULLING IN THE DRIVE WAY AND EXISTING THE CAR I SMELLED WHAT I BELIEVED TO BE AN ANTIFREEZE SMELL.MY CAR DID NOT HAVE ANY WARNING INDICATORS ON AND MY TEMPERTURE GAUGE WAS NORMAL. I TOOK MY CAR TO DOBBS ON 11/27/2018, PAID $30.95 AND TOLD IT WAS LEAKING HEAD GASKETS WHICH COST $4500-$5000 TO REPAIR. I DECIDED TO CALL KIA CONSUMER AFFAIRS AND HAD MY CAR TOWED TO A KIA DEALERSHIP FOR DIAGNOSTICS AND THEY DECIDED I NEEDED A MOTOR, THE COST WOULD BE $7600. I THEN CALLED CONSUMER AFFAIRS BACK AND WAS TOLD BY THE AGENT SHE WOULD SUBMIT A REQUEST FOR A GOODWILL REPAIR. KIA AGREED TO REPLACE MY MOTOR AS THE TECHNICIAN DIAGNOSED, BUT I AM RESPONSIBLE FOR LABOR AT $140/HOUR FOR 21.4 HOURS. I REALLY APPRECIATE KIA REPLACING THE MOTOR, OBVIOUSLY DUE TO SOME TYPE OF DEFECT.WONDERING IF THERE WILL SOON BE A RECALL ON IT. I'VE HAD 2 STEERING COLUMNS INSTALLED, ALTERNATOR, LOWER OIL PAN AND STILL A POPPING NOISE. I WAS TOLD ON THE 4TH TIME OF COMPLAINING TO DEALER SERVICES, THEY TIGHTEN AN AXLE NUT. WELL THE NUT MUST BE LOOSE AGAIN BECAUSE THE POPPING IS BACK. COULD THIS BE A PROBLEM WITH THE AXLE WHICH HAS BEEN RECALLED ON OTHER MODELS?SHOULD MY MOTOR ALSO HAVE BEEN A PART OF THE MOTORS MOST RECENTLY RECALLED. COULD MY STRUT HAVE STARTED LEAKING DUE TO AN ADEQUATE AMOUNT OF CORROSION SUBSTANCE NOT BEING APPLIED ? I REPLACIND MY STRUTS,ROTORS, BREAKS AND 4 NEW TIRES. I LOVE MY CAR, THIS IS MY SECOND KIA.I AM GREATFUL, BUT A LITTLE DISAPPOINTED ABOUT PAYING $3000. MY 2 MONTH OLD DAUGHTER PASSED AWAY IN HER SLEEP ON MARCH 15. 2017 AND LEFT ME WITH THE STRESS OF LOSING HER, FUNERAL COST AND NOW THIS. I AM A SINGLE MOTHER; THEREFORE MONEY IS TIGHT. CARS SIMILAR TO MINE HAVE CAUGHT ON FIRE DUE TO FAULTY MOTORS AND THAT IS REALLY A SCARY THOUGHT.

NHTSA #: 11162618
mediumSUSPENSION,VEHICLE SPEED CONTROL
Filed: Aug 2016

EVERYTIME I PUT THE CAR IN DRIVE IT MAKES A HARSH BANGING NOISE. IT ALSO DECIDES TO JUST SHUT OFF AS SOON AS I PRESS ON THE GAS OR SLOW DOWN AFTER I'VE ALREADY STARTED GOING ON CITY STREETS I CAN ALSO HEAR AND FEEL CLICKING UNDER DRIVER'S SIDE FLOOR BOARD AS I'M TURNING INTO DRIVE WAYS,PARKING SPOTS ETC. THIS IS AN EVERYDAY THING THAT STARTED LAST YEAR.

NHTSA #: 10898090

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