2013 Kia Optima Wheels Problems

2 FLAT TIRES GETTING OFF WORK

THE CHROME ON THE WHEELS IS SEPARATING FROM THE WHEEL/RIM. ALL AROUND THE LUG NUTS AREA THE CHROME IS PEALING OFF.

NEXEN CP671 TIRES, P215/55R17 - TIRES ARE OEM ON MY KIA OPTIMA, WHICH I PURCHASED NEW. AT 14,972 MILES, MY CAR'S HANDLING CHANGED. THE DEALERSHIP ADVISED BOTH FRONT TIRES HAVE DEVELOPED SIDEWALL BULGES, AS WELL AS EXCESSIVE TREAD WEAR. (TIRES HAD BEEN ROTATED.) I WAS ADVISED TO PURCHASE NEW TIRES IMMEDIATELY AS PRESENT ONES WERE EXTREMELY UNSAFE. I READ THAT THIS IS A COMMON COMPLAINT FOR THESE TIRES, SO I CALLED NEXEN DIRECTLY TO SEE IF THEY WOULD OFFER A REPLACEMENT, BUT WAS SHOCKED TO HEAR THEY TAKE NO RESPONSIBILITY ON OEM TIRES, NOR DO THEY EVEN OFFER A DISCOUNT ON THE PURCHASE OF NEW TIRES. NEEDLESS TO SAY, I WON'T BE REPLACING THEM WITH NEW NEXENS WHICH, BY THE WAY, THEIR AGENT TOLD ME THEY DO WARRANT AT NO ADDITIONAL CHANGE.

MY WIFE WAS DRIVING THE VEHICLE ON DARBY ROAD IN HAVERFORD, PA GOING ABOUT 30 MPH. SHE HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. AFTER SAFELY STOPPING SHE INSPECTED THE CAR AND FOUND THAT THE RIGHT FRONT TIRE WAS NO LONGER STRAIGHT UP AND DOWN BUT WAS TILTED. THE HAVERFORD POLICE RESPONDED AND ASKED IF SHE HAD HIT ANYTHING. SHE REPLIED "NO". THE POLICE LOOKED DOWN THE ROAD AND COULD NOT FIND ANY POTHOLES OR ANYTHING THAT HAD BEEN STRUCK. WE HAD THE VEHICLE TOWED TO WEST CHESTER, PA KIA DEALERSHIP. THEY ARE INSISTING THAT SOMETHING HAD TO HAVE HIT THE VEHICLE. THEY SAY THAT THERE IS EVIDENCE OF SCRAPES ON THE UNDERSIDE OF THE VEHICLE. I TOLD THEM THAT WAS PROBABLY DUE TO THE CAR BEING DRAGGED BY THE TOW TRUCK TO GET IN ON TO THE FLATBED WHEN IT WAS TOWED TO OUR HOUSE. WHEN IT WAS REMOVED FROM THE TOW TRUCK IT WAS AGAIN DRAGGED ON THE GROUND. THE SAME THING HAPPENED THIS MORNING WHEN ANOTHER TOW TRUCK CAME TO TAKE IT TO KIA OF WEST CHESTER. THEY ARE NOW GOING TO TOW IT FROM THERE TO GRAN SPORT AUTO IN WEST CHESTER, PA AND I AM SURE MORE DAMAGE WILL OCCUR. I FEEL THAT SINCE THERE WAS NO ACCIDENT, NO POTHOLE AND NO COLLISION WITH ANYTHING THAT THIS COULD BE A MANUFACTURER DEFECT. KIA IS SAYING IT HAD TO HAVE OCCURRED BECAUSE OF IMPACT. *TR

WE GOT A NEW KIA OPTIMA SXL 2013. THE TYRES ARE FILL WITH NITROGEN GAS. ON OUR LAST STATE INSPECTION WE WERE TOLD THE THERE WAS 25% LEFT ON THE TREAD OF EACH TYRE & WILL REQUIRE CHANGING SOON. STARTED TO CHECK OUT PRICES IN THE AREA AT ALL THE TYRE MERCHANTS. ONLY TO FIND IN MY HORROR THAT ONLY TWO PLACES IN A 30 MILE + RADIUS CAN DO NITROGEN FILL & THE PRICES ARE HORRENDOUS. IT SHOULD NOT BE THIS DIFFICULT TO SIMPLY CHANGE TYRES ON A CAR. KIA AS WELL AS A LOT OF OTHER NEW CARS DON'T COME WITH A SPARE TYRE, BUT INSTEAD SUPPLY YOU WITH A SMALL COMPRESSOR UNIT. BECAUSE OF THIS DIFFICULTY, IT LOOKS LIKE WE ARE GOING TO BE FORCED TO CHANGE OVER TO AIR FILLED TYPES, AND BUY A NEW SPARE WHEEL & TYRE FOR THE TRUNK. AT A GREAT DEAL MORE EXPENSE, THAN SHOULD BE REQUIRED. KIA USA ARE BEING OF LITTLE OR NO HELP WHATSOEVER. VERY ANGRY. I AM NOW IN THE STAGE OF MAKING A FORMAL COMPLAINT TO THE OFFICE OF THE ATTORNEY GENERAL, AS WE IT IS ALSO A SERIOUS SAFETY ISSUE. ANYONE ELSE IN THE SAME BOAT???? *TR

DEAR NEXEN & SOUTHWEST KIA 39650 LYNDON B. JOHNSON FWY, DALLAS, TX. 75237 (972) 283-9797: I AM REACHING OUT TO YOUR COMPANY IN HOPES OF GAINING RESOLUTION ON A RECENT SAFETY ISSUE I EXPERIENCED WITH YOUR TIRES. ON JUNE 28TH 2013 I PURCHASED A MOTOR VEHICLE FROM YOUR DEALERSHIP VIN# [XXX], KIA SUV. UNFORTUNATELY, THE VEHICLE HAS NOT BEEN SATISFACTORY BECAUSE ON 3/14/14 I WAS DRIVING IN TO WORK TRAVELING AT ABOUT 70 MPH ON THE HIGHWAY AND THE REAR TIRE ON THE SUV COMPLETELY CAME APART TO MY DISMAY, LEAVING ME DRIVING ON THREE GOOD TIRES AND A BARE RIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT TWO MONTHS AFTER PURCHASING THE VEHICLE, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE TIRE WOULD NEED REPLACING. THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE, ONLY A TIRE MOBILITY KIT THAT INCLUDED AN INFLATION DEVICE. THE DEALER ADVISED THAT THE FAILED TIRE COULD NOT BE INFLATED AND NEEDED TO BE COMPLETELY REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS UNAVAILABLE.