2012 Kia Optima Wipers & Visibility Problems

The contact owns a 2012 Kia Optima. The contact stated that the front passenger's side window failed to roll up or down as needed. The vehicle was taken to the dealer; however, the contact was unaware of the diagnostic result, nor the parts that needed to be replaced to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2012 Kia Optima. The contact stated while the vehicle was stationary in a parking lot, she was unable to close the sunroof and heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the independent mechanic, where it was diagnosed with needing the sunroof to be replaced. The vehicle was not repaired. The contact called the local dealers; Kia of East Hartford (99 Ash St, East Hartford, CT 06108:(860) 291-7000) and Gary Rome Kia (809 Enfield St, Enfield, CT 06082:(860) 253-4753) and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,500.

I WAS DRIVING ON THE FREEWAY AT ABOUT 70MPH WHEN MY PANORAMIC SUNROOF SUDDENLY EXPLODED. IT WAS NOT HIT BY A ROCK OR ANY SORT OF DEBRIS, IT EXPLODED COMPLETELY ON ITS OWN WITHOUT WARNING. THE LOUD EXPLOSION CAUSED ME TO SWERVE AND PANIC BRAKE AS GLASS SHARDS RAINED DOWN ON ME FROM THE BROKEN SUNROOF.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 60 MPH, THE PANORAMIC SUN ROOF GLASS FRACTURED AND FELL ONTO THE REAR PASSENGER SEATS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 101,119.

MY WIFE WAS DRIVING ON THE FREEWAY AT 6:20 P.M IN THE SLOW LANE AT 65 MPH WHEN SHE HEARD A LOUD EXPLOSION AND THE SUNROOF SHATTERED. THERE WERE NO VEHICLES IN FRONT OF HER OR AROUND HER THAT COULD POSSIBLY HAVE KICKED UP A ROCK OR DEBRIS FROM THE ROAD. SHE WAS ALSO NOT PASSING UNDER AN OVERPASS OR BRIDGE. LUCKILY, SHE WAS ABLE TO CONTROL THE CAR AND WAS NOT PHYSICALLY HURT IN THE INCIDENT. THIS VEHICLE HAS A PANORAMIC SUNROOF AND THE MOVING PART OF THE GLASS SUNROOF SHATTERED.

SUNROOF SHATTERED WHILE DRIVING. *TR

ON 5/13/16 I WALKED OUT TO MY CAR WITHOUT NOTICE AND GOT IN. AS OF THEN I NOTICED A LONG CRACK STARTING AT THE BOTTOM RUNNING UPWARDS OVER HALF WAY AND OUT TO THE MIDDLE CRACKS. I CALLED THE POLICE TO GET A REPORT BUT THE OFFICER SAID IT HAD NOT BEEN HIT FROM THE OUT SIDE AND TAKE IT TO KIA. I TOOK IT THERE AND I WAS TOLD I WAS HIT BY SOMETHING LIKE A ROCK OR BALL. THE MAN AT KIA SAID TAKE IT TO MY INSURANCE COMPANY. I TOOK IT THERE AND THE AGENT SAID IT WAS HIT BUT I HAD TO PAY $100.00 BEFORE IT COULD BE FIXED. A MAN FROM THE GLASS REPAIR CAME TO LOOK AT IT AND HE SAID IT HAS BEEN BROKEN FROM THE INSIDE AND HE COULD TELL BETTER WHEN THE OLD ONE HAS BEEN REMOVED. HE CAME OUT ON 5/3/16 TO REPLACE IT AND HE SAID THAT WHOEVER TOLD ME THAT WINDOW WAS BROKEN ON THE OUTSIDE DID NOT KNOW WHAT THEY WERE TALKING ABOUT. AFTER LOOKING AT IT VERY CLOSE HE SAID THAT WHAT BROKE IT AND MADE THE CRACKS WAS THE LAMINATED PLASTIC THAT HOLDS THE TWO PIECES OF GLASS TOGETHER AND IT WAS A DEFECT IN THE GLASS. KIA ALWAYS TELLS ME WHEN I HAVE A PROBLEM, THAT IN NO WAY THE PROBLEMS WAS FROM KIA'S MAKING THE CAR. THIS IS MY THIRD PROBLEM WITH THAT CAR THAT THEY TELL ME THEY EITHER CANNOT FIND THE PROBLEM LIKE WITH THE TRUNK OPENING UP, THE BATTERY THEY REPLACED ON ME BY TAKING OUT ALMOST A NEW ONE AND REPLACING IT WITH A OLDER ONE. NOW I HAD TO PAY OUT OF POCKET $100.00 WHEN IT WAS NO ONES FAULT ABOUT THE GLASS BUT KIA BECAUSE I STILL HAVE SEVEN MONTHS WARRANTY LEFT ON THE GLASS AND THEY DID NOT WANT TO HAVE TO INSTALL A NEW ONE SO THEY COULD SAVE MONEY AND TIME AND KEEP PEOPLE THINKING THAT KIA IS NUMBER 1. THIS KIA WITH UNDER 19,000 MILES IS JUNK TO ME AND WITH SOME RECALLS ON THE MAKE, MODEL AND YEAR OF THIS ONE, NOT BUT ONE SINGLE RECALL WAS EVER MADE BUT YOU DID NOT HAVE TO HAVE IT DONE. ON THIS AND OTHER KIA'S THEY SHOULD MAKE KIA AMERICA REBUY ALL THOSE CARS.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE WINDSHIELD AREA NEAR THE VEHICLES ANTENNA WAS FRACTURED AND DETERIORATING. THE CONTACT MENTIONED THAT ONLY THE FIRST LAYER ON THE REAR WINDSHIELD WAS FRACTURED AS LARGE THE SIZE OF A BASEBALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD POP AND THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 50 MPH, THE SUN ROOF GLASS EXPLODED WITH A LOUD BANG. THE CONTACT WAS UNINJURED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,050.

I WAS DRIVING DOWN THE I77 NORTH AT 70MPH WITH THE SUNROOF AND SHADE SHUT WHEN THERE WAS A LOUD EXPLOSION AND THE SHADE STARTED GOING THROUGH THE SUNROOF AND GLASS CAME RAINING DOWN ON MYSELF (I AM 7 MONTHS PREGNANT) AND MY 13 YEAR OLD DAUGHTER. THERE WERE NO CARS AROUND US. IT WAS SUNNY AROUND 80 DEGREES. *TR

I WAS ON I-40 GOING ABOUT 75 MPG. TEMP WAS ABOUT 75 AND THE DRIVER SIDE WINDOW CRACKED A LITTLE. THE SHADE WAS NOT DOWN ON THE SUNROOF, BUT THE SUNROOF WAS NOT LIFTED.I WAS ABOUT TO PASS A VEHICLE TO MY RIGHT. ALL OF A SUDDEN THERE WAS A LOUD BANG IN THE BACK OF MY HEAD. I WAS SO THROWN OFF, I ALMOST LET GO OF THE WHEEL. IT ECHOED IN MY HEAD. I PANICKED AND PULLED OVER ON THE INTERSTATE AND FLAGGED DOWN A STATE TROOPER. THE TROOPER CHECKED... MY CAR WAS NOT HOT. NOTHING FLEW IN MY CAR. NOTHING FLEW OUT OF MY CAR. THERE WAS NO OTHER DAMAGE BESIDES THE HOLE IN THE SUNROOF. BUT YOU COULD TELL THAT THE EXPLOSION CAME FROM INSIDE THE CAR. THE TROOPER WAS SPEECHLESS. I WAS TERRIFIED TO DRIVE THE CAR ANYMORE BECAUSE I DIDN'T KNOW WHAT CAUSED IT. WE CONCLUDED THAT IT HAD TO BE SOME KIND OF AIR PRESSURE THAT CAUSED IT. AGAIN, I'M NOT AN EXPERT BUT I DO KNOW THAT I DIDN'T DO ANYTHING TO CAUSE THIS. I KEEP MY CAR IN GREAT CONDITION. AFTER SEEING THE OTHER REPORTS, I'M GLAD I HEARD ABOUT THIS SITE. PLEASE MANDATE A RECALL OR REBATE FOR PEOPLE WHO HAVE HAD THIS ISSUE. THE IS EXTREMELY DANGEROUS. MY HEARING IN MY RIGHT EAR WAS "FUZZY" FOR A FEW HOURS, I HAD A MASSIVE HEADACHE, MY EAR IS SORE, THE WHOLE RIGHT SIDE OF MY BODY HURTS. THANK GOD I DIDN'T HAVE ANY CUTS OR BRUISES, BUT IT FELT LIKE IT (WEIRD). I COULD HAVE CAUSED A HORRIBLE ACCIDENT IF I TOOK BOTH HANDS OFF OF THE WHEEL. AND IT'S SAD THAT KIA HAS NOT ADDRESSED THIS WITH SO MANY COMPLAINS. WE SHOULDN'T HAVE TO PAY A DEDUCTIBLE FOR A MANUFACTURE FLAW. *TR

DRIVING DOWN THE FREEWAY AT 70 MPH, SUNNY CLEAR WEATHER, TEMP 85. NO OVERPASSES OR OTHER VEHICLES IN SIGHT. THE SUNROOF EXPLODED SHOWERING AN ENORMOUS AMOUNT OF GLASS ON TOP OF MY HEAD RESULTING IN A FEW MINOR CUTS. EITHER I WAS STRUCK BY A METEORITE OR KIA HAS DEFECTIVE GLASS. THE DEALER REPLACED IT FOR $550.00 AND NO EXPLANATION. AS THERE ARE SEVERAL OTHER POSTS WITH SIMILAR DESCRIPTIONS I FEEL KIA HAS DEFECTIVE GLASS AND THIS SHOULD BE INVESTIGATED.. I VERY NEARLY LOST CONTROL OF MY CAR AT FREEWAY SPEEDS. *TR

I WAS DRIVING ON THE HIGHWAY WITH THE SUNROOF OPEN. I HEARD AN EXTREMELY LOUD POP, AS IF SOMEONE POPPED A BALLOON RIGHT NEXT TO MY EAR, AND I WAS SHOWERED WITH GLASS. THE SUNROOF HAD EXPLODED. *TR I WASN'T AROUND A BRIDGE OR OVERPASS, AND THERE WEREN'T CARS AROUND ME. I DON'T RECALL SEEING ANYTHING ON THE ROAD IN FRONT OR ME. THERE WAS NO DAMAGE TO THE SUNROOF PRIOR TO MY TRIP. IT WAS ABOUT 80-82 DEGREES OUTSIDE WITH CLEAR SKIES. I'VE READ THAT THIS HAS HAPPENED TO OTHER PEOPLE WITH KIA OPTIMAS, HYUNDAI VELOSTERS, AND OTHER CAR MANUFACTURERS. MY CAR IS AT THE DEALER NOW, AND KIA IS AWARE OF THE ISSUE AND IS INVESTIGATING. LUCKILY I REMAINED CALM AND PULLED OVER TO THE SIDE OF THE HIGHWAY TO CLEAR OFF THE GLASS AND GO TO THE DEALER. THAT SOUND AND SHOWER OF GLASS COULD HAVE EASILY STARTLED SOMEONE ELSE AND POSSIBLY CAUSED AN ACCIDENT. I DO HAVE A PICTURE OF THE SUNROOF PRIOR TO BREAKING AWAY THE ADDITIONAL, BROKEN GLASS. PLEASE CONTACT ME FOR IT, SHOULD IT BE NEEDED.

I WAS PARKED IN A SECURED POLICE PARKING GARAGE THAT NO ONE HAS ACCESS TO EXCEPT POLICE OFFICERS. UPON GETTING INTO MY CAR, PLACING IT INTO DRIVE AND BEGINNING TO MOVE FORWARD OUT OF THE PARKING SPACE, THERE WAS A LOUD NOISE THAT SOUNDED LIKE GLASS SHATTERING. I EXITED MY VEHICLE TO FIND THAT MY SUNROOF HAD EXPLODED INTO THOUSANDS OF PIECES. THERE WAS NOTHING THAT STRUCK THE GLASS THAT CAUSED THIS TO HAPPEN. UPON DOING RESEARCH, I DISCOVERED THAT THIS IS A PROBLEM THAT THE KIA VEHICLES SUNROOFS HAVE. KIA IS AWARE OF THE PROBLEM AND IS TELLING ME THAT I WILL HAVE TO PAY FOR THE REPLACEMENT. MY VEHICLE IS STILL UNDER WARRANTY WHICH DOES NOT SEEM TO MATTER TO KIA. KIA IS TELLING ME THAT THIS INCIDENT OCCURRED BECAUSE THERE WAS AN OBJECT THAT CAUSED THIS TO HAPPEN. I TOLD THEM THAT I WAS IN THE VEHICLE BARELY MOVING WHEN THIS HAPPENED. THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THE PROBLEM. *JS

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.

WIFE WAS DRIVING HOME FROM WORK IN EARLY EVENING ON NORMAL DAILY COMMUTER ROUTER WHEN VERY LOUD EXPLOSION NOISE. INCIDENT SCARED WIFE ENOUGH THAT SHE CALLED HUSBAND FOR ADVICE ON SITUATION. SUNROOF SHATTERED. NO OVERPASSES WITHIN SEVERAL MILES AT TIME OF INCIDENT. NO FLYING ROAD DEBRIS. NOTHING UNUSUAL ABOUT CIRCUMSTANCES. REPORTED INCIDENT TO KIA DEALERSHIP AND TOOK CAR IN FOR REPAIRS. REPAIRS TOOK ABOUT 2 WEEKS BECAUSE "NO SUNROOF IN STOCK". RECEIVED CALL FROM KIA CORPORATE OFFICE REGARDING INCIDENT AFTER 2 OR 3 DAYS ASKING FOR DETAILS. JUST AFTER PICKING UP THE REPAIRED CAR, RECEIVED CALL AND SUSPICIOUS LETTER (EMAIL) ASKING FOR US TO SIGN AND RETURN ESSENTIALLY A LIABILITY RELEASE. WE DID NOT SIGN IT. SUSPECT THAT KIA CORPORATE INTENDED TO HAVE US SIGN LETTER BEFORE RETURNING THE CAR TO US. *TR

THE SUNROOF EXPLODED WHILE I WAS DRIVING DOWN THE HIGHWAY SHORTLY AFTER 7AM ET. IT SOUNDED LIKE A GUNSHOT. I PULLED OVER AND LOOKED AT IT AND THEN DROVE STRAIGHT TO THE DEALER. *JS

I WAS DRIVING ON HIGHWAY DURING RUSH HOUR WHEN I HEARD A LOUD EXPLOSION AND SOUND OF GLASS RATTLING. AT FIRST I THOUGH I HAD A BLOWOUT ON ONE OF MY TIRES, SO I MANAGE TO PULL OVER TO THE EMERGENCY LANE. I THEN DID A WALK AROUND OF MY CAR AND SAW THE BUSTED SUNROOF. THERE WAS NOTHING OVERHEAD NOR DID I SEE ANY FLYING ROCKS OR DEBRIS AT THE TIME OF THE EXPLOSION. THERE WAS NOTHING OTHER THAN THE EXPLOSION. THE GLASS WAS BUBBLED UP LIKE IT BLEWOUT AND NOT IN. THERE WAS A HOLE THE SIZE OF A BASKETBALL IN THE MIDDLE OF THE SUNROOF. THERE WERE NO ROCKS OR ANYTHING INSIDE THE FLAP BETWEEN THE GLASS AND INTERIOR. ALSO THE FLAP COVER IS VERY THIN AND FLIMSY, IF SOMETHING HAD FALLEN ON IT, IT WOULD HAVE HIT ME ON THE HEAD BECAUSE IT IS JUST A THIN MATERIAL COVER. FURTHERMORE, IT WAS A SUNNY DAY, AT ROUGHLY 73 DEGREES. ALL I CAN SAY IS FOR A SUNROOF TO EXPLODE OUTWARDS, THE GLASS HAS TO BE DEFECTIVE IN SOME SORT OF WAY. IT SCARE THE LIVING LIGHTS OUT OF ME, IT WAS SUCH A LOUD EXPLOSION. IF I HAD THE COVER UNDONE, I WOULD HAVE BEEN HURT BY THE BROKEN FLYING GLASS. I TOOK IT TO THE DEALER AND THE MANAGER THERE TOOK PICTURES AND THEN MADE A COMMENT THAT HE WOULD FORWARD THE PICTURES TO THE DEALER BUT THAT IT WOULD BE DENIED BECAUSE THE LAST KIA THAT CAME IN WITH THE SAME PROBLEM THE DEALERSHIP CLAIMS PERSON HE WAS PLANNING ON FORWARDING THE PICTURES TO HAD DENIED THE CLAIM AND IT LOOKED THE SAME! THIS SHOWS ME THAT KIA IS VERY AWARE THAT THEIR PRODUCT (SUNROOF) IS DEFECTIVE AND HAS A POTENTIAL TO EXPLODE BUT OF COURSE THEY WILL NOT CLAIM THEIR PRODUCT HAS ANY DEFECTS BECAUSE IT WOULD COST THEM TOO MUCH. I AM NOT THE ONLY ONE WITH THIS INCIDENT OBVIOUSLY. I NEED FOR YOU TO BEGIN AN INVESTIGATION INTO TRYING TO DETERMINE IF THE GLASS IS NOT TEMPERED ENOUGH TO WITHSTAND CERTAIN TEMPERATURES OR IF THERE ARE OTHER DEFECTS THAT CAUSE IT TO EXPLODE. *TR

DRIVING ALONG INTERSTATE, ABOUT TO MERGE INTO TRAFFIC WHEN MIRROR SUDDENLY JUST FELL OFF! THE ONLY THING THAT KEPT IT FROM COMPLETELY FALLING OFF WAS THE CABLE RUNNING INTO THE DOOR. TOOK IT TO THE DEALER WHO SAID "THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE!" IT WILL BE 4 DAYS BEFORE MY MIRROR GETS REPLACED! THIS CAR IS NOT SAFE TO DRIVE IN IT'S CURRENT CONDITION. *TR