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2011 Jeep Wrangler Suspension Problems

14 owner-reported suspension complaints from NHTSA data

14
Complaints
Jan 2016Dec 2011
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (14)

criticalSUSPENSION,ELECTRICAL SYSTEM,ENGINE
Filed: Sep 2024

Multiple wires on the driver's side of your vehicle are disconnected and hanging loose, which has triggered all your emergency warning lights. Your engine is running hot and the car isn't accelerating properly, and you're experiencing significant wobbling side-to-side when driving over 40 mph. Your reverse camera is hanging down and blocking your license plate, causing repeated traffic stops. These issues involve the suspension, electrical, and engine systems and pose serious safety concerns. Fixing this will likely require a full electrical system inspection, reconnecting all loose wiring harnesses, diagnosing the engine overheating issue, checking suspension alignment, and securing or replacing the reverse camera.

NHTSA #: 11614904
mediumSUSPENSION,ENGINE
Filed: May 2020

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THAT AT FIRST THERE WAS NO WARNING LIGHT HOWEVER, RECENTLY THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CALLED UNITED AUTOMOTIVE SERVICE CENTER LOCATED AT 1135 WAYNE AVE, CHAMBERSBURG, PA 17202, (717)267-2175, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,00.

NHTSA #: 11324317
mediumSUSPENSION,WHEELS
Filed: Nov 2018

THE VEHICLE WHEN DRIVING IF YOU HIT A BUMP IT HAS A CHANCE OF THE FRONT END SHAKING VIOLENTLY UNTIL YOU STOP THE VEHICLE SO IT WILL STOP SHAKING

NHTSA #: 11153201
mediumSUSPENSION
Filed: May 2017

TODAY MY 2011 JEEP WRANGLER UNLIMITED WITH 22K MILES BOUGHT NEW BY MYSELF EXPERIENCED THE OSCILLATING FRONT END ISSUE COMMONLY REFERRED TO AS THE "DEATH WOBBLE". MY STEERING WHEEL SHOOK AND I HAD TO HOLD ON HIGHLY AT 60 MPH TO MAINTAIN CONTROL. I WAS TERRIFIED AND HAVE MAINTAINED THIS VEHICLE PROPERLY AND NEVER HAD IT OFF ROAD. I HAD TO PULL OVER TO A COMPLETE STOP IN HEAVY TRAFFIC TO INSPECT THE TIRES WHICH WERE FINE. APPARENTLY STOPPING THE VEHICLE, STOPPED THE OSCILLATING SUSPENSION COMPONENT(S) AND I WAS ABLE TO GET HOME SAFELY. NOW I'M AFRAID TO DRIVE THE VEHICLE MORE THAN A FEW MILES BECAUSE OF THIS SERIOUS SAFETY ISSUE. THIS IS THE FIRST EPISODE AND IT IS RELATED TO THE VERY WELL DOCUMENTED FIAT/CHRYSLER'S FAULTY DESIGNED FRONT SUSPENSION COMPONENTS ON THESE VEHICLES.

NHTSA #: 10985001
mediumSUSPENSION,WHEELS,UNKNOWN OR OTHER
Filed: Jan 2016

6/9/15 HAD TIRES REPLACED & ALIGNED MERCHANT'S TIRE. 1 DAY LATER TIRE WOBBLING TOOK IT BACK, THEY CLAIMED THEY COULDN'T ASSIST. TOOK IT TO A LOCAL SHOP & BALANCE IT 3 TIMES IN 2 WEEKS. NOTICED WHILE DRIVING, COMMUTERS STAY ABOUT A HALF A MILE AWAY FROM ME & FLASH LIGHTS. TOOK IT TO THE DEALERSHIP MARLOW HTS, THEY CLAIM THEY COULDN'T FIND ANYTHING WRONG. TIRE STILL WOBBLING TOOK IT TO WAL MART AUTO, WHILE TRYING TO CHECK, THEY BROKE MY WHEEL LOCK! LOOKING FOR A TRUSTWORTHY PLACE TO FIX MY VEHICLE. NO ONE SEEMS TO WANT TO WORK THESE DAYS. A FRIEND JUST SENT THIS SITE & I LEARNED OF THIS DEATH WOBBLE THING IN JEEP WRANGLERS. I HAVE BEEN DEALING WITH THIS FOR 7 MONTHS NOW AND I'M LIVID!

NHTSA #: 10818115
mediumSUSPENSION,SERVICE BRAKES, HYDRAULIC
Filed: Nov 2015

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING AND AN ABNORMAL NOISE WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE ROUTER AND BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TECHNICIAN DIAGNOSED THAT THE SPRINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

NHTSA #: 10795151
mediumSUSPENSION,POWER TRAIN
Filed: Oct 2015

TWICE IN LAST 2YRS MY STANDARD WRANGLER HAS REFUSED TO SHIFT INTO GEER AND MADE A WINDING NOISE.. THEN STALLED AND REFUSED TO START FOR UPTO 10 MIN. IT HAPPEND LAST FAL WITH APPROX 2900 MILES ON IT THEN AGAIN A FEW DAYS AGO WITH 4800 MILES... NOT SURE WHY OR WHAT IS CAUSE NOTHING IS WRONG ACCORDING TO DEALERSHIP GARAGE. ALSO HITTING ANY LITTLE BUMP FOR THE LAST 30000 MILES HAS MADE JEEP JUMP LIKE THE REAREND IS FLOPPING TO ONE SIDE ALSO HARD BREAKING CAUSES SAME ISSUE.. ALL SUSPENSION PARTS ARE EITHER NEW OR NEWER.. LOOKS LIKE SOMEONE TRIED TO FIX THAT ISSUE AND FAILED... I AM AFRAID THESE ISSUES WILL EVENTUALLY CAUSE AN ACCIDENT.

NHTSA #: 10782603
mediumSUSPENSION
Filed: Sep 2015

TOOK 2011 JEEP JK TO CAR WASH. AFTERWARDS "SWAY" BAR LIGHT STARTED TO FLASH. SHUT CAR OFF, RESTARTED AND RAN THROUGH DISCONNECT PROCEDURES- PUT TRANS/DIFF IN NEUTRAL AND HIT DISCONNECT BUTTON- LIGHT WENT OFF. WHILE DRIVING JEEP TO WORK NEXT MORNING, ALL THE LIGHTS ON THE DASH BOARD FLASHED AND CAR SHUT OFF. JEEP WOULD NOT START. TIPM WAS FRIED WITH DISCONNECT MOTOR. WATER HAD GOT INTO CONNECTION BY SWAY BAR DISCONNECT MOTOR. THEY ARE NOT WATER TIGHT. HAVE READ OTHER STORIES OF HAPPENING DURING RAIN STORMS.

NHTSA #: 10776656
mediumSUSPENSION,SERVICE BRAKES
Filed: Sep 2015

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE SEAL WAS LEAKING AND THE BEARING, BRAKE PADS, EMERGENCY AND PARKING BRAKE SHOES, AND THE WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,151.

NHTSA #: 10760998
mediumSUSPENSION
Filed: Aug 2015

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT 60 MPH AND GOING OVER A BUMP, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA #: 10758817
mediumSUSPENSION
Filed: Mar 2015

DRIVING ON THE HIGHWAY MY JEEP ALL OF A SUDDEN WENT OUT OF CONTROL, I COULD NOT CONTROL THE STEERING WHEEL AND I WAS ALL OVER THE ROAD. I CROSSED OUT OF CONTROL OVER 2 LANES ON THE HIGHWAY, MAKING OTHER CARS SWERVE TO GET OUT OF MY WAY! *TR

NHTSA #: 10700866
mediumSUSPENSION
Filed: Dec 2014

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING BETWEEN 35-75 MPH, THE VEHICLE VIBRATED VIOLENTLY ON HARD SURFACE ROADS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD BEEN TAKEN TO A DEALER, WHERE IT WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

NHTSA #: 10661910
mediumSUSPENSION
Filed: Feb 2012

14MM BOLTS WERE INSTALLED ON THE ASSEMBLY LINE OF THE MANUFACTURER (CHRYSLER/DODGE/JEEP) IN THE TRACK BAR BUSHINGS AND LOWER CONTROL ARMS OF THE JEEP WRANGLER SUSPENSIONS, WHICH ACTUALLY CALLS FOR A 9/16" BOLT. NOT ONLY WERE THE WRONG SIZE BOLTS USED, THE WRONG TYPE OF BOLTS WERE USED IN THE INSTALLATION. THE BOLTS USED WERE THREADED TO THE HEAD, RATHER THAN USING THE APPROPRIATE "SHOULDER" BOLT - THREADED AT THE BOTTOM AND SMOOTH UP TO THE HEAD. BY INSTALLING THE WRONG BOLTS, THE THREADS HAVE EATEN AWAY AT THE INSIDE OF THE BUSHINGS, CAUSING THE ROUND HOLE TO HAVE WEAR FROM THE CUTTING ACTION, THUS LOOSENING THE SURFACE AREA INSIDE WHICH CAN LEAD TO "DEATH WOBBLE". DEATH WOBBLE IS WHERE THE BALL JOINTS, TRACK BARS, AND LOWER CONTROL ARMS IN THE SUSPENSION FLUTTER WHILE DRIVING, CAUSING THE STEERING WHEEL AND THE SUSPENSION TO SHAKE VIOLENTLY, WHICH IS EXTREMELY UNSAFE AND CAN RESULT IN A POTENTIAL ACCIDENT OR EVEN DEATH. I EXPECT CHRYSLER/DODGE/JEEP TO ISSUE A RECALL AND A TECHNICAL SERVICE BULLETIN TO ALL AFFECTED VEHICLES. I TOOK MY JEEP TO MY DEALERSHIP AND UPON EXAMINATION, SURE ENOUGH, THERE WAS SIGNIFICANT WEAR INSIDE THE BUSHINGS WHERE THESE BOLTS WERE INSTALLED BY THE MANUFACTURER. I WANTED TO REPLACE THEM WITH THE CORRECT SIZE AND TYPE OF BOLTS TO RECTIFY THE SITUATION, BUT THE DAMAGE HAS ALREADY BEEN DONE, RESULTING IN ALL NEW PARTS NEEDING TO BE ORDERED (TRACK BARS, LOWER CONTROL ARMS, ETC.) SOURCES: PLEASE REFER TO NUMEROUS YOUTUBE CONSUMER VIDEOS ON "JEEP WRANGLER DEATH WOBBLE" AS WELL AS A "STICKY" POSTED IN THE FOLLOWING JEEP ENTHUSIAST FORUM: WWW.WRANGLERFORUM.COM THERE, YOU WILL FIND A STICKY CALLED "THE IMPORTANCE OF CHANGING OUT STOCK BOLTS" WITH OVER 12,000 VIEWS AND OVER 300 POSTS. *TR

NHTSA #: 10447481
mediumSUSPENSION,ENGINE AND ENGINE COOLING
Filed: Dec 2011

AT APPROXIMATELY 3,000 MILES I PERFORMED THE FIRST OIL CHANGE. I FOUND THE DRAIN PLUG, WHICH IS TYPICALLY TIGHT, TO BE LOOSE. I WAS ABLE TO REMOVE IT WITH MY FINGERS. AT APPROXIMATELY 6,000 MILES, I BEGAN TO HEAR A CLUNKING NOISE AT LOW SPEEDS. AFTER TRYING TO DIAGNOSE THE ISSUE FOR OVER A WEEK, I FINALLY DISCOVERED THE PROBLEM. THE UPPER ANTI-SWAY BAR FASTENERS ON THE FRONT SUSPENSION WERE LOOSE. I TORQUED THEM BACK TO SPECS MYSELF. I AM CONCERNED ABOUT WHAT OTHER NUTS OR BOLTS MAY BE LOOSE ON THIS VEHICLE. JEEP ISSUED A RECALL FOR "LOOSE SUSPENSION FASTENERS" FOR 2010 AND 2011 MODELS, BUT MY VIN IS NOT INCLUDED. I BELIEVE THE PROBLEM MAY BE MORE WIDESPREAD THAN JEEP HAS SPOKEN IT TO BE. *TR

NHTSA #: 10439919

Other 2011 Jeep Wrangler Issues