2024 Jeep Grand Cherokee Brakes Problems
5 owner-reported brakes complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (5)
I had just got in and started my Jeep and noticed the ABS light and Brake light was on, so I went straight to the dealer and the abs had an internal failure and has to be replaced.
From vehicle start, traveled approximately 1.5 miles at top speed of approximately 25mph, applied brakes and came to a complete stop at stop sign to make left hand turn. A couple brake pumps to inch closer to ensure all clear. Once clear and removed foot from brake and attempted to accelerate into left hand turn vehicle accelerated approximately a 2-4 feet while in drive, auto park and emergency brakes abruptly engaged. Disabling the vehicle from movement, and locking gear knob from movement. Removed emergency brake and attempted to return car in drive with foot applied to brake, gear knob was still locked and would not engage. Turned off car and turned back on and gear engaged as normal. All of this took place while in oncoming traffic lane. Thankfully the oncoming traffic stopped and waited for me to move my vehicle. This could have been a critical accident. What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes Locked up/auto parking brake engaged, yes available for inspection. How was your safety or the safety of others put at risk? Yes, thankfully oncoming traffic stopped. Has the problem been reproduced or confirmed by a dealer or independent service center? Awaiting appointment date. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Awaiting appointment date. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I was in a state of panic and could only remember seeing something about the parking brake engagement.
When slowing down to park vehicle, there was a sudden surge forward on 3 separate occasions. The first in June 2025 caused me to go over a mound of dirt and into wooded area before stopping. This cost my insurance $7200. to fix. Then again it happened with my husband driving. Again, on 8-27-25. Both times we were able to slam on brakes to prevent hitting another vehicle or person.
On several occasions, FCW activated unexpectedly in low risk situations (in driveway, pulling into neighborhood) May 2024 & Nov 2024. While driving 60MHP on a 4 lane highway during rush hour on May 19, FCW activated unexpectedly; immediately taking me down to 20MHP. The “BRAKE” warning and beeping remained with the brakes activated for 30-60 seconds. I was unable to accelerate. Vehicles behind me had to swerve to avoid impact. As I was pulling off the highway immediately following, FCW activated again and I was nearly rear-ended. There were no vehicles in front of me for a least a mile during these incidents. Vehicle has been inspected by 3 separate certified Jeep mechanic. All claim they cannot identify an issue with the vehicle as there are no active codes in the system. The dealer has not been able to reproduce the concern. It appears to happen every couple thousand miles. My safety and my family’s safety and other drivers are at risk if this vehicle remains on the road unfixed. The sudden braking could cause a major accident. Jeep refuses to address the issue. The dealer insists nothing is wrong because the issue is not found.
Total Brake Failure in 2024 Jeep Grand Cherokee Limited with less than 1800 Miles [XXX] , I was driving my new 2024 Jeep Grand Cherokee Limited, with less than 1800 miles on it, North on [XXX] in St. Michael, MN, traveling at approximately 30+ mph. I had signaled to turn E on [XXX] . I turned on my signal and began moving slightly to the right to get into the right turn lane, depressing my brake pedal at the same time. The brake pedal with little downward travel (an inch or less?) jammed and would not allow me to depress it any further. I had zero braking ability. A white car heading West on [XXX] , seeing I had my turn signal on and was moving to the right, began to pull out to make the LH turn onto [XXX] and go south. When my brakes totally failed, I swerved violently to the left, as my subconscious mind apparently indicated I was traveling too fast to make the RH turn. The white car continued to enter [XXX] , and by some miracle, I managed to make it around that vehicle as I swerved into the oncoming lane that, thankfully, had no approaching traffic. I continued N on [XXX] and tried several times to depress the brake pedal to stop but could not depress it more than a tiny bit, my wife yelling frantically, asking me what I was doing. I said, “the brakes don’t work!” It was as though the brake pedal had a brick beneath it, even though it did not have any obstruction. With the engine still running, I glided to a stop just short of [XXX], pulling over to the curb as I halted. Still, I could not depress the brake, so I put the vehicle in “park.” The engine still running and being on the main road just short of the turn into the housing development, I thought I should put it in “drive” and go around the corner for safety. The vehicle would not allow me to take it out of park. I tried a several times without su INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)