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2021 Jeep Grand Cherokee Brakes Problems

16 owner-reported brakes complaints from NHTSA data

16
Complaints
Jan 2022Oct 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (16)

mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2024

For my 2021 Jeep Grand Cherokee, the Antilock braking system, Hydraulic control unit has failed. It is currently being repaired by the dealership, and I will request the old part so that it is available for inspection. The failure of the ABS control unit, disabled the electronic stability control, the forward collision warning system and the cruise control - and the issue appears to be directly equivalent to the current Stellantis recall for Ram 1500's of a similar year. The dealer was able to reproduce the error - and was inspected at a Jeep dealership.

NHTSA #: 11613479
mediumSERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
Filed: Mar 2024

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken to a dealer where they discovered that all the vehicle's brake rotors had warped and needed to be replaced. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.

NHTSA #: 11578684
mediumSERVICE BRAKES
Filed: Jan 2024

Upon parking my car in my driveway (which has a slight slope), I put it in park and turned it off. I then opened my door and got out. Before I could close the door my car began to roll backwards and I had to jump back in the car to stop it very quickly. The door was open and got caught on the cement wall that lines my driveway as it rolled back. There is damage to the door and it will likely need to be completely replaced. The next morning I had my friend come over to follow me to a body shop to assess the damage. I reversed my car to the end of my driveway and got out to close the garage door. The same thing happened again right when I stepped out of the car, and I again had to jump back in very quickly to stop it from rolling into the street. I then had it towed to the nearest dealer (on 1/15), where they replaced the vacuum pump because the service stability control light was on. They claim to have tested it on a slope and could not replicate the problem. They checked it out and could not find anything wrong with the transmission either. I got my car back on 1/22 (with the door still needing to be fixed) and this happened again on 1/23. I pulled into my driveway, put it in park, and my car immediately rolled back. I then put my 4-wheel drive on and the parking brake and parked it. It was not rolling so I went inside. I looked at it before bed and it was in the same spot. The next morning I go out to my car and it has rolled backwards down my driveway. Luckily, it did not go into the street. I could have easily been injured on multiple occasions, as well as other people or cars if they were around. The next time I might not get so lucky.

NHTSA #: 11567625
mediumSERVICE BRAKES
Filed: Aug 2023

MY BRAKE ROTORS ARE WARPED,AND THIS CAUSES EXCESSIVE WEAR ON PADS. THERE HAS BEEN A RUBBING NOICE FOR SOME TIME, I ASKED IF IT COULD BE ASSOCIATED WITH THE AUTO BRAKE FOR BACKING UP, THEY SAID NO, HOWEVER THERE IS A PROBLEM AND IT COULD RESULT IN AN INJURY OR DEATH IF IGNORED. JEEP REFUSES TO FIX THIER PROBLEMS THROUGH REASEARCH I HJAVE FOUND A LOT OF 2021 JEEP GRAND CHEROKEE WITH BREAK PROBLEMS LIKE MINE AND IT STARTS IN THE REAR BRAKES SO NOTED IF IGNORED THROUGH THIS AGENCY, I WILL TRACK NATION WIDE ACCIDENTS AND DEATHS .

NHTSA #: 11537849
mediumSERVICE BRAKES
Filed: Jul 2023

3 months ago, I was getting my all-season tires installed in lieu of my winter ones. They told me that the lug nuts on all four of my wheels were swollen and I needed to get a replacement as they could not use them. It was my first time hearing this terminology. I asked for clarification and was told that due to severe rust they cannot be used. 15 days ago, i heard some squeaking coming from the tires. I took it to the mechanic and was told that I have to replace the rear wheel pads. I took it yesterday to have them replaced and when they took off the tires, they called me in to witness that the rear disk brake rotors are totally rusted from the inside out, were badly deteriorated, and some pieces were falling off. They checked the front wheels as well, and they had the same issue as well. An issue such as this could lead to severe consequences and could potentially be life threating. I ended up replacing Front and Rear Disk Brake Rotors and Pads, and

NHTSA #: 11534557
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jul 2023

Crossing 4 way intersection with no cars or animals in site and while accelerating at about 40 mph vehicle came to a shuddering halt in the middle of the road for no reason. My husband and I were both thrown forward whipping our necks back and forth and my collar bone taking a direct hit with the seat belt. There were no sounds to warn us, no lights came on it just slammed its own brakes for no reason. My dealership brought me a loaner and vehicle was towed to them where they are working on getting the issue solved, but I am going to be terrified this will happen again and rightly so.

NHTSA #: 11531624
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

Driving through my subdivision, no other cars in sight, no animals, no people, nothing in front of me and the automatic emergency braking mechanism engaged and brought my car to a sudden stop.The brakes engaged on their own, tires squeeled and my body jolted, almost hitting my head on steering wheel. Automatic brake sensors have activated before for no reason as no objects were in sight, but never has the vehicle actually stopped on its own. Luckily I was in my subdivision with no one behind me otherwise someone could have rear ended me and an accident would have occurred with injuries

NHTSA #: 11526907
mediumSERVICE BRAKES
Filed: Mar 2023

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the vehicle inadvertently stopped abruptly without warning. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated normally. The vehicle was towed to the dealer and the dealer agreed that the vehicle had experienced a failure however, the dealer was unsure of the cause of the failure. The manufacturer was not contacted. The failure mileage was 24,000.

NHTSA #: 11513433
mediumSERVICE BRAKES
Filed: Mar 2023

The rear rotors and pads became so pitted and damaged so quickly that the brakes shake like a mad man and it seems to be extremely common in the newer jeeps. A remedy or recall for inferior materials used in the pads or rotors may be needed. I know it’s about 30% braking in the rear so in theory those pads/rotors should certainly last far longer.

NHTSA #: 11512510
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2022

I was driving 45-55mph,closest vehicle was about 4-5 car links in front on me, driving about same speed-when the breaks locked up. I had not hit the break! On my dash where the mph is located it turned red and said BREAK.It made the jeep pretty well come to a complete stop in a second. The seat belt caught my neck,my son (passages) seat belt caught his belt and hurt his stomach, my son (back seat driver side) hit the drivers seat pretty hard. I have now took my jeep into the dealer. No word yet in there findings. This was scary and could have ended very badly. We was fortunate enough not to have wreaked or worse. I don’t know who or where to contact someone about this issue.

NHTSA #: 11485367
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Apr 2022

Driving on a highway in Kansas at 9pm the car slammed on brakes and sent a pedestrian warning. There is NOTHING out in the middle of Kansas, especially a pedestrian. This occurred 2 more times. The car would randomly brake.

NHTSA #: 11460866
mediumSERVICE BRAKES
Filed: Apr 2022

Brakes locked up. Had to use all my body weight on brakes not to have a collision. 2nd major brake vehicle with this car.

NHTSA #: 11460868
mediumSERVICE BRAKES
Filed: Feb 2022

At a red light the auto start/stops shuts engine off and the emergency brake engages. It’s done this multiple times.

NHTSA #: 11451618
mediumSERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Filed: Jan 2022

The automatic braking system/parking collision system on our vehicle regularly causes it to slam on the brakes when the vehicle is in reverse, despite there not being any objects anywhere close to the vehicle. We have had this occur when we are trying to get out of oncoming traffic into a parking space, move out of the way of oncoming traffic into a driveway or parking garage, and when trying to back the car out of oncoming traffic to avoid a collision. This problem has been inspected by, and reproduced by, the dealer (Dishman Jeep in Spokane, WA). No other individuals have inspected the components causing this issue. There were no other warnings or symptoms of the problem before they appeared--just the slamming on of the brakes in reverse accompanied by a loud noise and message on the dash about potential collision, despite there being no objects or people anywhere close by.

NHTSA #: 11448090
mediumSERVICE BRAKES
Filed: Oct 2021

While driving, failure of breaks. White smoke billowing out of engine compartment limiting visibility. Smoke worsens with pumping break, appears to be burning break fluid. Requires parking brake to stop.

NHTSA #: 11438150
mediumSERVICE BRAKES
Filed: Apr 2021

I WAS DRIVING ON THE RD BY 20 MILES PER HR WHEN I LOOSE ALL THE BREAKS IN MY JEEP! FOR SOME REASON I PRESS THE BREAK AND HE GET COMPLETE TO THE FLOOR AND MY DASH START BLINKING WAS VERY SCARY I WAS WITH MY DAUGHTER IF I DRIVING MORE FASTER MAYBE I'M NOT HERE TODAY! I'M DON'T TRUST ANYMORE ON THIS CAR AND I STILL PAY FOR SOMETHING THE I DO T FEEL SAFE

NHTSA #: 11414211

Other 2021 Jeep Grand Cherokee Issues