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2007 Jeep Grand Cherokee Airbags Problems

17 owner-reported airbags complaints from NHTSA data

17
Complaints
8
Crashes
Jan 2016Dec 2014
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (17)

mediumAIR BAGS,SERVICE BRAKES
CrashFiled: Feb 2019

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR HEADACHES AND WHIPLASH, AND THE CHILD PASSENGER SEATED IN THE REAR SUSTAINED WHIPLASH. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A FACILITY. THE CONTACT STATED THAT THE INDEPENDENT SOURCE THAT SOLD HER THE VEHICLE MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), WHICH WAS RELATED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14017 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB *DT CONSUMER STATED THE AIRBAG DID NOT DEPLOY AT 45MPH WHEN HER DAUGHTER HIT ANOTHER CAR.*JB *DT*JB

NHTSA #: 11174702
mediumAIR BAGS,SERVICE BRAKES
CrashFiled: Oct 2018

UNCERTAIN BUT THE VEHICLE WAS IN MOTION THE BRAKES FAILED TO STOP THE VEHICLE MAKING CONTACT WITH ANOTHER VECHICLE AT APPROXIMATELY 50 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143883. *DSY *DT *JB

NHTSA #: 11143877
mediumAIR BAGS,SERVICE BRAKES
CrashFiled: Oct 2018

VECHICLE WAS IN MOTION BRAKES FAILED, CAUSING FRONT END OF JEEP TO MAKE CONTACT WITH ANOTHER VECHICLE APPOX. SPEED AT TIME OF IMPACT 60 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143877. *DSY

NHTSA #: 11143883
mediumAIR BAGS
Filed: Sep 2017

WHILE DRIVING 40 MPH ON A 2 LANE ROAD THE PASSENGER SIDEWALL AIRBAG DEPLOYED SECONDS AFTER THE AIRBAG WARNING LIGHT CAME ON. THERE WAS NO IMPACT. CAR WAS DRIVEN ABOUT 2 MILES TO THE JEEP DEALER WHERE IT WAS PURCHASED. THEY SUGGESTED I CALL CHRYSLER. CHRYSLER SENT AN ENGINEER TO INVESTIGATE. CHRYSLER SENT ME A LETTER STATING THAT THERE WAS NOTHING THAT WOULD LEAVE THEM TO BELIEVE IT WAS THE MANUFACTURER'S RESPONSIBILITY. I AM TRYING TO FIND OUT WHY IT DEPLOYED. CHRYSLER WILL NOT PROVIDE ME WITH THIS INFORMATION. IF THEY CAN MAKE A DETERMINATION THAT IT WAS NOT A MANUFACTURER DEFECT, THEN THEY SHOULD KNOW WHAT CAUSED IT IN ORDER TO MAKE THAT DETERMINATION. I SPOKE TO AN AUTO BODY SHOP AS SUGGESTED BY THE DEALER TO GET A ROUGH ESTIMATE OF THE REPAIR COST BUT THEY SAID THEY WERE NOT INTERESTED IN REPAIRING IT WITHOUT KNOWING WHAT CAUSED IT DO TO LIABILITY ISSUES, WHICH I UNDERSTAND. I DO NOT KNOW WHAT CAUSED THE DEPLOYMENT BUT CHRYSLER MUST KNOW OR ELSE THEY COULDN'T DETERMINE IT WAS NOT A MANUFACTURE PROBLEM.....UPDATED 11/21/17 *BF *TT

NHTSA #: 11022171
mediumAIR BAGS
Filed: Mar 2016

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT ILLUMINATED AND PARTS NOT AVAILABLE FOR REPAIRS. *SMD

NHTSA #: 10845506
mediumAIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2016

ESP BAS LIGHT CAME ON & DEALER INFORMED ME IT IS A FAULTY CLOCKSPRING.

NHTSA #: 10819393
mediumAIR BAGS,SERVICE BRAKES
Filed: Oct 2015

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE ABS AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA #: 10782198
mediumAIR BAGS
Filed: Mar 2015

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10693534
mediumAIR BAGS
CrashFiled: Feb 2015

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE CRASHED INTO A CONCRETE WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA #: 10689394
mediumAIR BAGS
Filed: Dec 2014

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. *TGW THE CONSUMER STATED THE DEALER INSTALLED THE ORC JUMP HARNESS. HOWEVER, THE AIR BAG AND SEAT BELT INDICATOR LIGHTS WERE STILL ON, WHICH THE MECHANIC ACKNOWLEDGED, BUT STATED THERE WOULD BE A CHARGE FOR INSPECTING THE VEHICLE. THE CONSUMER STATED SINCE THE LIGHTS WERE STILL ON, THE DEALER DID NOT RESOLVE THE PROBLEM PURSUANT TO THE RECALL. *JB

NHTSA #: 10655444
mediumAIR BAGS
CrashFiled: Jan 2014

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND A CONCUSSION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA #: 10559957
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING WHILE THE CONTACT WAS DRIVING 45 MPH. THE FAILURE BURNED THE WIRES AND CAUSED THE ELECTRICAL SYSTEM TO FAIL. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURE SENT AN ENGINEER TO INSPECT THE FAILURE. THE ENGINEER CONCLUDED THAT THE INADVERTENT AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURING DEFECT, ALTHOUGH THE ENGINEER DID NOT PROVIDE A SPECIFIC CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000.

NHTSA #: 10520181
mediumAIR BAGS
Filed: Nov 2011

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

NHTSA #: 10434987
mediumAIR BAGS
CrashFiled: Jul 2010

TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAGS FUNCTIONED AS INTENDED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO HAVE THE BODY DAMAGE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

NHTSA #: 10342608
mediumAIR BAGS
CrashFiled: Mar 2010

2007 JEEP GRAND CHEROKEE -- INVOLVED IN A ACCIDENT AT APPROX 55 MPH. ENTIRE FRONT END OF VEHICLE DESTROYED, $7700 DAMAGE. THE AIR BAG DID NOT DEPLOY.

NHTSA #: 10322935
mediumAIR BAGS
Filed: Jan 2010

AIRBAG LIGHT KEEPS COMING ON. AM TOLD THAT THIS INDICATES THAT THE AIRBAG RESTRAINT SYSTEM IS NOT WORKING. HAVE TAKEN IT IN TO THE JEEP DEALER SEVERAL TIMES AND THEY THINK IT HAS TO DO WITH THE REMOTE STARTER THAT WAS INSTALLED BY THE SAME JEEP DEALER, YET THAT WAS ALMOST 2 MONTHS AGO BUT THE PROBLEM STILL PERSISTS. *TR

NHTSA #: 10302135
mediumAIR BAGS
CrashFiled: Jul 2007

TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE VEHICLE WAS A LOANER FROM THE DEALER. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A DEER WITH THE FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATOR LIGHTS AND THE WEATHER WAS NOT A FACTOR. THE DRIVER SUSTAINED BACK INJURIES. THE FRONT GRILL, BUMPER, AND FRONT PASSENGER SIDE WERE DENTED AND CRACKED. THE HOOD IS DENTED AND THERE IS SOME LEAKING AND DAMAGE TO THE VEHICLE'S UNDERCARRIAGE. THE CONTACT HAS A POLICE REPORT AND PICTURES OF THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 2,900.

NHTSA #: 10195907

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