1996 Jeep Grand Cherokee Fuel System Problems

Your Jeep stalls unexpectedly while driving at various speeds, though it usually restarts right away—sometimes after a delay. No warning light appears before it happens. You've had mechanics replace the fuel filter and fuel pump and install new computer software, but the stalling continues. The fix may require diagnosing the fuel system, ignition system, or engine computer to find the root cause of the stalling.

1996 JEEP GRAND CHEROKEE. CONSUMER SEEKS REIMBURSEMENT FOR TRAILER HITCH INSTALLATION RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD CHRYSLER CLAIMED THE CONSUMER WAS NOT ENTITLED TO REIMBURSEMENT, BECAUSE A MOPAR HITCH WAS NOT INSTALLED ON THE VEHICLE. BUT INSTEAD, THE CONSUMER HAD U-HAUL INSTALL A HEAVY DUTY HITCH AFTER BEING INFORMED BY CHRSYLER HE WOULD BE REIMBURSED. *JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE REAR OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE FAILURE MILEAGE WAS UNKNOWN.

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD RECALL # 13V252000. *JB MA 09/22 UPDATED 01/04/16.*JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000: (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED IN WORSE CONDITION THAN IT WAS GIVEN. THE CONTACT WAS UNABLE TO PUT THE OLD HITCH BACK ON AND THE DEALER REFUSED TO DO THE REPAIR. THE DEALER STATED THAT THE STRUCTURE WAS TOO RUSTY, BUT THE CONTACT DISAGREED. THE FAILURE MILEAGE WAS 246,000.

JEEP REFUSED TO COMPLETE THE REPAIRS INCLUDED IN THE RECALL: REPORT RECEIPT DATE: JUN 19, 2013 NHTSA CAMPAIGN NUMBER: 13V252000 COMPONENT(S): FUEL SYSTEM, GASOLINE , STRUCTURE POTENTIAL NUMBER OF UNITS AFFECTED: 1,560,000 JEEP ADVISED US THEY ARE UNABLE TO COMPLETE REPAIRS NECESSARY BECAUSE THE REAR OF THE CAR HAS "TOO MUCH RUST". ALTHOUGH, WE RELY ON THE CAR EVERY SINGLE DAY TO GET US TO/FROM WORK AND SCHOOL.

MY ISSUES RELATES TO EXISTING RECALL # N45/ NHTSA 13V-252. THE RECALL INDICATES THAT VEHICLES WITHOUT A HITCH WILL HAVE A HITCH INSTALLED BY THE DEALER OR IF A HITCH WAS INSTALLED AFTER THE VEHICLE WAS SOLD THEN CHRYSLER WILL PROVIDE REIMBURSEMENT FOR THE COST. MY QUESTION IS...WHAT ABOUT THE ORIGINAL OWNERS THAT PURCHASED THE VEHICLE WITH THE HITCH AS ORIGINAL EQUIPMENT? WHY ARE THEY (WE) EXCLUDED FROM ANY REIMBURSEMENT? WHY WERE WE NOT CONSIDERED IN THE RECALL EVALUATION? I HAVE CONTACTED CHRYSLER AND HAVE BEEN GIVEN THE TYPICAL CORPORATE RUNAROUND BLAMING THEIR INABILITY TO OFFER REIMBURSEMENT ON THE NHTSA RECALL NOTICE. LOOKS LIKE THE BALLS IN YOUR COURT. *TR

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT SHE ATTEMPTED ON NUMEROUS OCCASIONS TO SCHEDULE AN APPOINTMENT BUT WAS UNABLE DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1996 JEEP GRAND CHEROKEE. CONSUMER TOOK JEEP TO DEALERSHIP REGARDING THE REAR STRUCTURE REINFORCEMENT RECALL. HOWEVER, THE DEALER COULD NOT FIX THE VEHICLE, BECAUSE A WELD NUT BROKE LOOSE. *TA

1996 JEEP GRAND CHEROKEE. CONSUMER STATES THAT HE IS ENTITLED TO REIMBURSEMENT BECAUSE OF HITCHES INSTALLED AFTER THE PURCHASE. *TA CHRYSLER DENIED THE CONSUMER CLAIM FOR REIMBURSEMENT, BECAUSE THE PURCHASED A HITCH WHEN HE FIRST BOUGHT THE VEHICLE. *JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL, SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/28/2015 *JS

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO HITCH CAMPAIGN. * LD THE CONSUMER ATTACHED THE RECALL LETTER, # 13V252000. THE CONSUMER STATED THE VEHICLE HAD A HITCH, WHICH HE INSTALLED HIMSELF. THE CONDITION OF THE HITCH WAS QUITE RUSTY AND HE WANTED IT REPLACED, VIA THE RECALL. HOWEVER, THE DEALER STATED THE OLD HITCH WAS ADEQUATE. *JB

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE VEHICLE WAS TAKEN INTO THE DEALER TO SERVICE IT UNDER THE RECALL. THE DEALER STARTED THE REMEDY PROCEDURE BUT WAS UNABLE TO FINISH THE SERVICE DUE TO OTHER PARTS NOT BEING AVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONCE THE REST OF THE PARTS BECOME AVAILABLE THEY WOULD FINALIZE THE REPAIRS AND RECOMMENDED TO NOT USE THE HITCH DUE TO THE CONDITION. THE CONTACT MENTIONED THAT THERE WERE ONLY SIX BOLTS TO HOLD THE HITCH UNTO THE VEHICLE SINCE THE DEALER HAD BUSTED THREE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE TRYING TO PRODUCE THE PARTS AS FAST AS POSSIBLE. THE VIN WAS UNAVAILABLE. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AFTER 4 WEEKS OF WAITING FOR THE PARTS. UPDATED 5/11/15 *JS

BEING THAT RECALL NUMBER: N45 WAS (AND IS) INCOMPLETE,IE, THERE ARE NO PARTS /OEM TRAILER HITCH AVAILABLE AT LOCAL DEALERS; I PURCHASED AND HAD INSTALLED ONE. SHORTLY THEREAFTER, I SUBMITTED RECEIPT AND PROOF OF PURCHASE FOR REIMBURSEMENT. THIS HAS BEEN TO NO AVAIL. ITS QUESTIONABLE IF THERE ARE SINCERE CONCERNS ABOUT THE SAFETY RECALL. *TR

I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER CONCERNING GAS TANK PROBLEMS. I SCHEDULED AN APPOINTMENT AND TOOK THE CAR TO THE DEALER. THEY WERE TO INSTALL A TRAILER HITCH TO CORRECT THE PROBLEM. THEY CALLED AND SAID THEY COULD NOT DO THE WORK BECAUSE THE BUMPER WAS NOT IN LINE AS IT APPARENTLY BEEN HIT. I WAS TOLD NEEDED TO PAY TO FIX THIS BEFORE THEY WOULD DO THE WORK. THE CAR IS 19 YEARS OLD AND CHRYSLER ALLOWED US TO DRIVE IT WITHOUT US KNOWING ABOUT THE EXISTING DEFECT. IT SEEMS QUITE UNFAIR THAT THEY ONLY HAVE ONE METHOD TO REPAIR THEIR DEFECT AND THEY ARE THEN OFF THE HOOK FOR THEIR OWN SAFETY DESIGN FLAW. THIS IS THE ESSENCE OF MY COMPLAINT. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER HAD ONLY THREE PARTS WITHIN A YEAR AND WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) APPROXIMATELY SIX MONTHS AGO. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL NOTICE # N45/NHTSA 13V-252. THIS NOTICE EXPLAINS THAT THE FUEL TANK ON MY VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. CHRYSLER IS SUPPOSED TO INSPECT MY VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE ( PARTS AND LABOR ). MY CAR DOES NOT HAVE A TRAILER HITCH SO THIS NEEDS TO BE DONE. I HAVE CALLED THE LOCAL CHRYSLER DEALER IN MY AREA - ROCKLAND CHRYSLER JEEP ON ROUTE 304 IN NANUET, NEW YORK 10954 - SEVERAL TIMES. FIRST CALL WHEN I RECEIVED THE RECALL NOTICE - SEVERAL MONTHS AGO, I WAS TOLD THAT THERE IS NOTHING FOR ME TO DO AT THIS TIME, SOMEONE WOULD CONTACT ME. NO ONE EVER DID. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1 800 853 1403; I GAVE THEM MY VEHICLE IDENTIFICATION NUMBER AND ASKED FOR AN UPDATE ON THE RECALL AS I WAS CONCERNED ABOUT THE SAFETY HAZARD TO ME AND MY FAMILY. I WAS TOLD THAT MY INFORMATION WAS NOTED AND I SHOULD BE HEARING FROM THE LOCAL CHRYSLER DEALER. I AM STILL WAITING. SEVERAL WEEKS PASSED, NO ONE FROM THE LOCAL DEALER OR CHRYSLER CORP. CONTACTED ME. I CALLED ROCKLAND CHRYSLER AND MADE AN APPOINTMENT FOR MY CAR TO BE INSPECTED BY THEIR TECHNICIANS. I FURTHER REQUESTED THAT THE SAFETY CONCERN NOTED IN THIS RECALL BE DOCUMENTED BY ROCKLAND CHRYSLER. I WAS TOLD I WOULD HAVE TO LEAVE THE CAR WITH THEM FOR SEVERAL HOURS BECAUSE THE INSPECTION WAS SOMEWHAT INVOLVED. TWO DAYS BEFORE MY APPOINTMENT, ROCKLAND CHRYSLER CALLED AND TOLD ME THEY HAD TO CANCEL MY APPOINTMENT BECAUSE THE PARTS WERE ON BACK ORDER. I ASKED FOR AN E T A ON THE PARTS, WAS TOLD THEY DID NOT KNOW - "BACK ORDERED". MY COMPLAINT IS THAT THERE IS AN UNRESOLVED SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED NOW. CHRYSLER CORP. SEEMS TO BE TRYING TO AVOID ANY INVOLVEMENT. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

RECEIVED SAFETY RECALL IN AUGUST, 2013 RECALL NO. N45/NHTSA 13V-252. NO FOLLOW UP. NOTHING HAS HAPPENED. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL REPAIRS. *SMD THE CONSUMER STATED AFTER WAITING 90 DAYS OF NOT HEARING FROM CHRYSLER, HE CALLED CUSTOMER SERVICE AND WAS INFORMED THEY WERE STILL WORKING ON THE RECALL AND ASKED THE CONSUMER TO RE-SUBMIT HIS REQUEST FOR REIMBURSEMENT. RECALL # 13V252000. *JB

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR UPDATED 9/3/14*CN UPDATED 0910/2014 *JS

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS NEEDED FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WERE NOT AVAILABLE WITHIN A REASONABLE TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/22/14 MA

TO THIS DATE CHRYSLER HAS NOT FIXED A RECALL NOTICE ISSUED FOR A FUEL TANK HAZARD ON MY 1996 JEEP GRAND CHEROKEE . NO SPECIFIC DATE GIVEN ON REPAIR DATE. CHRYSLER SAY THEY DO NOT HAVE THE PARTS. *JS

THE FUEL TANK HAS TWO STRUCTURAL STRAPS TO ENSURE THE TANK IS SAFELY ATTACHED TO THE FRAME. ASSUMING BOTH STRAPS ARE FABRICATED TO THE SAME SPECIFICATIONS BOTH SHOULD BE IN, MORE OR LESS, THE SAME CONDITION AS THEY ARE LOCATED NEXT TO EACH AND EXPERIENCE THE SAME LEVEL OF WEAR AND TEAR. MY VEHICLE HAS ONE STRAP THAT IS IN FINE CONDITION. THE SECOND STRAP HAS RUSTED THROUGH AND NO LONGER PROVIDES THE DESIGNED SUPPORT FOR THE FUEL TANK. CHRYSLER'S POSITION IS THIS IS DUE TO WEAR AND TEAR AND REFUSED TO ACKNOWLEDGE THE DISPARITY BETWEEN THE CONDITION OF EACH STRAP. CHRYSLER HAS HAD ISSUES WITH THESE STRAPS. I BELIEVE IT CAN BE REASONABLY ASSUMED THAT CHRYSLER IS CULPABLE AND SHOULD REPLACE THE DETERIORATED STRAP AT THEIR COST GIVEN THE RISK ASSOCIATED WITH THE CONDITION. I RESPECTFULLY REQUEST THAT THE SAFETY BOARD PRESENT MY CASE TO CHRYSLER TO MAKE ME WHOLE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THIS PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

I HAVE BEEN ADVISED YEARS AGO OF A RECALL N45/NHTSA 13V-252 ON THIS VEHICLE. THE DEALERSHIP CONTINUALLY ADVISES THAT THEY DO NOT HAVE THE PARTS. HOW CAN THEY NOT HAVE PARTS FOR A TRAILER HITCH, AND HOW COULD IT TAKE YEARS TO GET THOSE PARTS? I BELIEVE THEY ARE SIMPLY HOPING THE CONSUMER GIVES UP ON GETTING THESE DONE ON AN OLDER VEHICLE. UPDATED 06/19/14

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT THE DEFECT COULD POTENTIALLY BECOME LIFE TREATING AND THE MANUFACTURED HAD YET TO PRODUCE A PROPER SOLUTION. THIS RECALL WAS ISSUED JUNE 19, 2013 AND THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FUEL TANK FELL FROM THE VEHICLE DUE TO THE STRAPS FRACTURING FROM CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL TANKS AND STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 219,000. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE GAS TANK AND STRAPS WERE REPLACED.

JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB

ENGINE SHUDDERS AND STALLS WHILE I'M DRIVING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES. HAVE TO TRY TO PULL OVER OUT OF TRAFFIC. IT USUALLY STARTS BACK AFTER A FEW MINUTES OF TURNING ENGINE OVER. IT MAY RUN A FEW MILES AND THEN SAME THING HAPPENS AGAIN. I HAVE HAD SEVERAL CLOSE CALLS WITH GETTING HIT FROM BEHIND. ALSO, STEERING SHUTS DOWN. HARD TO MANEUVER OUT OF TRAFFIC. HAVE HAD IT CHECKED WITH DIAGNOSTICS. NOTHING SHOWS UP. HAS FUEL FILTER CHANGED ANYWAY, DID NOT HELP. HAD BATTERY, ALTERNATOR CHECKED, SHOW GOOD. I WAS ASTONISHED TO FIND SO MUCH INFO ONLINE THAT PROVES THIS IS A VERY WIDESPREAD PROBLEM THAT IS OBVIOUSLY A MANUFACTURING DEFECT. I AM SURPRISED MANY PEOPLE HAVE NOT BEEN HARMED BY THIS. I AM ALSO VERY SURPRISED THERE HAS BEEN NO RECALL MANDATED TO CORRECT THIS AND INSURE THE SAFETY OF THE OWNERS OF THESE VEHICLES, ALONG WITH THE FOLKS ON THE ROAD THAT WOULD BE INVOLVED WITH A REAR END ACCIDENT. PLEASE UPDATE ME VIA EMAIL AND LET ME KNOW IF THERE IS ANY PENDING ACTION OR PLANS TO HOLD THE MANUFACTURER RESPONSIBLE FOR THEIR DEFECT. I BASICALLY HAVE A VEHICLE THAT IS USELESS AND WORTH NOTHING BECAUSE IT IS NOT DEPENDABLE. *TR

SPORADIC GAS LEAK FROM FUEL PUMP HOOKUP ON GAS TANK AT STARTUP. COULD NOT BE DUPLICATED EXCEPT AT RANDOM OCCURRENCES. *JB

S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM COMPLAINT REGARDING A 1996 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HIS WIFE WAS REAR ENDED WHILE DRIVING. UPON IMPACT, THE REAR OF THE JEEP WHERE THE GAS TANK WAS LOCATED IMMEDIATELY BURST INTO FLAMES. THE CONSUMER'S WIFE WAS BURNED TO DEATH. THE CONSUMER STATED THE JEEP WAS DESIGNED WITH AN UNPROTECTED FUEL TANK LOCATED IN THE MOST VULNERABLE POSITION BEHIND THE AXLE AND BELOW THE BUMPER WITH NO TYPE OF PROTECTION.*JB UPDATED 10/06/10*JB

EVERY TIME I FILL UP MY 96 JEEP GRAND CHEROKEE LAREDO AT A GAS STATION I NEED TO PUMP IT IN SLOWLY AND MANUALLY. THE NOZZLE, IF SET ON HIGH OR LOW IMMEDIATELY CLICKS OFF. IF IT DOES NOT SHUT OFF, IT SPEWS FUEL OUT OF THE FILLER. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 2 YEARS. THIS HAPPENS REGARDLESS OF HOW MUCH FUEL IS IN THE TANK BEFORE I START THE FILLING PROCESS. PUMPING THE FUEL MYSELF IS GETTING OLD. I LIVE IN NJ WHERE THE CUSTOMER IS TECHNICALLY NOT ALLOWED TO DO THIS AS OUR STATIONS ARE FULL SERVICE AND THIS MUST BE DONE BY AN ATTENDANT. FORTUNATELY, I GO TO THE SAME STATION AND THEY ARE USED TO ME DOING IT MYSELF. OTHERWISE THE ATTENDANT HAS TO BABYSIT THE NOZZLE AND PUMP IT IN SLOWER THAN THE SLOW SETTING. I HAVE TRIED OTHER BRAND GAS STATIONS AND STILL HAVE THE OVERFLOW PROBLEM. *TR

MY VEHICLE STALLS WHEN IT IS HOT OUTSIDE. I HAVE HAD THE COIL REPLACED THEN I HAD THE CATALYTIC CONVERTER REPLACED AND O2 SENSOR AND IT STILL STALLED ON START UP. I TOOK IT TO THE DEALERSHIP AND IT STALLED AND THEY TOLD ME IT WAS MY FUEL PUMP. I SPENT 965 ON A FUEL PUMP I DIDN'T NEED BECAUSE IT IS STILL STALLING AND THEY HAVE NO CLUE WHY. I SEEN THIS PROBLEM ON MEAN FORUMS. I THINK THE DEALER SHOULD BE AWARE OF THIS PROBLEM AND SHOULD KNOW HOW TO FIX THEM NOT MAKE SOMEONE SPEND A THOUSAND DOLLARS ON A MIGHT. *TR

JUST OVER A YEAR AGO, MY 1996 JEEP GRAND CHEROKEE LAREDO ENCOUNTERED A DEFECTIVE FUEL PUMP. AS I WAS IN THE PROCESS OF PROCURING A REPLACEMENT PUMP, A FRIEND TOLD ME TO CHECK FOR RECALLS/TSB'S ON IT AS HE HAD EXPERIENCED MANY FUEL PUMP PROBLEMS WITH THESE. THERE WERE, I BELIEVE TWO TSB'S INVOLVING MY VEHICLE SO I CALLED CHRYSLER. THEY TOLD ME TO TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE PROBLEM WAS THE PUMP. I TOLD HER I HAD ALREADY DONE THAT. SHE TOLD ME THAT THEY HAD TO DETERMINE IT AND IF IT WAS THE PUMP, CHRYSLER WOULD COVER THE REPAIR. I HAD IT TOWED TO CHRYSLER ($65) AND THEY INDEED FOUND IT WAS A DEFECTIVE FUEL PUMP AND REPLACED IT AND I WAS CHARGED OVER $600 FOR THE REPAIR. AFTER THE FACT, CHRYSLER DECLINED TO PAY FOR WHAT THEY PROMISED. I HAD FOUND A REPLACEMENT PUMP THAT I WAS PREPARED TO INSTALL MYSELF FOR $163 AND HAD CHRYSLER BEEN HONEST AND DECLINED TO COVER THE REPAIR, I WOULD HAVE ACCOMPLISHED IT MYSELF FOR $163 AND BEEN ABLE TO GO ON VACATION TO THE OUTER BANKS INSTEAD OF PAYING ALMOST $700 AND HAVING TO CANCEL MY VACATION. I HAVE CONTACTED , EMAILED, ETC MANY PEOPLE AT CHRYSLER TO NO AVAIL. I HAVE SINCE LEARNED THAT WHEN YOU DEAL WITH CHRYSLER, YOU BETTER GET IT IN WRITING! PLEASE HELP IF YOU CAN!. *NM

DT: THE CONTACT STATED THE FUEL PUMP FAILED TWICE. THE VEHICLE WAS SMOKING AND EXPERIENCING LOSS OF POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP SAID THE PRESSURE READING WAS LOW ON THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE VEHICLE STARTED EXPERIENCING A LOSS OF POWER AGAIN. THE MECHANIC CHANGED THE FUEL FILTER, BUT IT DID NOT FIX THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, AND THE PRESSURE READING ON THE FUEL PUMP WAS LOW AGAIN. THE VEHICLE IS CURRENTLY AT THE MECHANICS BECAUSE THE PART IS ON BACK ORDER. *AK

DT: THE CONSUMER STATES THAT JULY 2, 2005 HE WAS DRIVING 20 MPH AND THE GAS TANK FELL OFF OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENT CAME TO THE SCENE AND THE FIRE DEPARTMENT FILED A INCIDENT REPORT #4403-05 WITH THE SIOUX FALLS FD. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SERVICE WHERE HE DID BUSINESS. THE REAR PASSENGER STRAP RUSTED THROUGH AND BECAUSE OF THE WEIGHT OF THE TANK THE OTHER STRAP RUSTED AS WELL. THE STRAPS HAVE BEEN REPLACED. HE STILL HAS ONE OF THESE STRAPS. THERE IS A JEEP FILE NUMBER 13747938. JEEP WAS NOT COMPENSATING DUE TO AGE AND MILES ON THE VEHICLE. THE GAS TANK WAS PUNCTURED AFTER IT FELL OFF. THE VEHICLE HAS BEEN MAINTAINED AND THERE HAVE BEEN NO ACCIDENTS. THE CONSUMER BOUGHT THE VEHICLE FROM HIS SON WHO ORIGINALLY LEASED IT FROM BAXTER JEEP IN OMAHA, NE.*AK

THE GAS TANK IS MADE OF PLASTIC WHICH CLOGS THE FUEL PUMPS. CONSUMER STATES THE VEHICLE HAS LEFT HER STRANDED THREE TIMES. CONSUMER CONTACTED THE DEALER. CONSUMER WAS TOLD THE THAT IT WAS THE GAS SHE WAS USING.*AK

ENGINE DID NOT RUN DUE TO FUEL TANK COATING COMING OFF. THIS COATING IS THERE TO PROVIDE ADDED ASSURANCE THAT THERE BE NO FUEL LEAK (AND A FIRE) IF THE PLASTIC WALL OF THE TANK LEAKS (ON ITS OWN OR AFTER A CRASH). THUS THERE IS A FIRE SAFETY HAZARD.*AK THE MANUFACTURER AND DEALER WILL NOT REPLACE THE TANK (EVEN AFTER 3 RECURANCES OF THE ENGNE RUNNING PROBLEM, DUE TO THE COATING COMING OFF THE TANK WALL AND CLOGGING THE FUEL FILTER AND - IN 1 CASE - EVEN THE FUEL PUMP). THEY, INSTEAD, FLUSH THE TANK (REMOVING EVEN MORE COATING) AND RE-INSTAL IT. I AM NOW USING A TANK WITH PROBABLY VERY LITTLE FIRE-PROTECTION COATING. I FEEL THIS IS A HUGE SAFETY PROBLEM.

I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *JB

ON DECEMBER 12, 2003, FOR THE SECOND TIME IN THREE YEARS, THE FUEL PUMP ON OUR JEEP FAILED. IN DISCUSSING THE FAILURE WITH TWO DIFFERENT MECHANICS AND THEN WITH OUR LOCAL JEEP DEALER, I WAS ADVISED THAT JEEP HAD DETERMINED THAT THE GAS TANK FOR THIS VEHICLE IS SUBJECT TO CORROSION WHEREBY MINUTE PARTICLES FLOAT IN THE TANK AND CAN TRAVEL INTO THE FUEL PUMP (THE FILTER THAT JEEP PUTS IN THESE CARS IS NOT DESIGNED TO TRAP THESE SMALL PARTICLES) CAUSING THE FUEL PUMP TO FREEZE. I WAS ADVISED BY THE JEEP DEALERSHIP THAT A TSB WAS ISSUED IN 1997 REGARDING THIS FAILURE (I BELIEVE IT IS TSB 140697). I NOTE THAT THERE ARE AT LEAST 42 REPORTS OF SIMILAR PROBLEMS ON YOUR WEBSITE. THIS IS A SAFETY PROBLEM THAT JEEP HAS REFUSED TO ACKNOWLEDGE OR TAKE ANY RESPONSIBILITY FOR.*AK

I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *LA

WHILE DRIVING APPROXIMATELY 65 MPH WITH OUT ANY WARNING VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER, AND THE TECHNICIAN INDICATED THE FUEL TANK DISINTEGRATED AND CLOG THE FUEL LINE. FUEL TANK WAS REPLACED AT OWNER EXPENSE OF $1.000. *NLM

FUEL TANK FAILURE CAUSING DEBRIS TO GO INTO FUEL PUMP CAUSING FUEL PUMP FAILURE AND VEHICLE TO BREAKDOWN. THIS PROBLEM, IF NOT CORRECTED WILL CAUSE FUEL LEAKAGE, AND POTENTIAL FIRE. *LA

THREE FUEL PUMPS HAVE FAILED IN THREE YEARS. WE HEAR THE PAINT CHIPS IN THE FUEL TANK AND CAUSES CLOGS THE FUEL PUMP AND RUINS THEM ($875.00 FOR EACH FUEL PUMP). *NLM

WHILE STOPPED AT AN INTERSECTION THE REAR OF THE JEEP GRAND CHEROKEE WAS STRUCK BY AN ISUZU, DRIVEN APPROCIMATELY 40 MILES PER HOUR. THE CRASH RESULTED IN A FIRE IN THE REAR OF THE CHEROKEE AND THE DRIVER OF THE ISUZU BEING BURNED TO DEATH. PLACEMENT OF THE FUEL TANK WAS CLAIMED TO BE RESPONSIBLE FOR THE POST ACCIDENT FIRE. *DT *JB

I OWN A 1996 GRAND JEEP CHEROKEE,HAVE WENT THOUGH 4 FUEL PUMPS IN 4 MONTHS, NOW THEY SAY ITS A DEFECT IN THE GAS TANK,ITS ERRODING INSIDE WHICH CAUSES THE FUEL PUMP TO SIEIZE UP,I NOW HAVE TO REPLACE THE GAS TANK AT THE COST OF 402.00.I HAVE BEEN STANDED,AND NOW AM CONCERNED WHAT IF I'M IN A ACCIDENT(REAR END) IF MY TANK IS ERRODING ISN'T THEY A BIGGER CHANCE OF IT EXPLODING? I FEEL THAT DAIMLER SHOULD REPLACE THE DEFECTED GAS TANKS,I KNOW JUST IN MY AREA THERE ARE AT LEAST 4 OTHER WITH THE SAME PROBLEM.HOW MANY OF US ARE RIDING AROUND WITH DEFECTED GAS TANKS?

FUEL PUMP DOESN'T WORK BECAUSE INSIDE OF THE TANK FLAKES OFF WHICH CLOGS UP FUEL PUMP. DEALER STATES PARTS ARE UNAVAILABLE. *AK FUEL TANK AND PUMP ASSEMBLY ALL REPLACED. *TT

CONSUMER IS HAVING PROBLEMS WITH THE FUEL PUMP. SHE STATED THAT THERE IS A REAL STRONG GAS SMELL. DEALER WAS CONTACTED AND STATED THAT THE FUEL PUMP IS DEFECTIVE. THEY ALSO SAID THAT THIS HAS HAPPENED THREE TIMES. PH

CONSUMER STATES THAT THE FUEL TANK ASSEMBLY IS CRACKED CAUSING FUEL TO LEAK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB

FUEL PUMP FAILED AND WAS REPLACED ON 9/5/02. PICKED UP JEEP AND IT BROKE DOWN ON THE WAY HOME. WAS TOWED BACK TO SHOP. REPLACED FUEL PUMP 5 MORE TIMES IN THE PAST 2 MONTHS AND HAVE BEEN NOTICING A STRONG PETROL SMELL. LAST TIME THE MECHANICS TOLD ME TO PICK UP THE JEEP IT WOULDN'T EVEN START AND THE PETROL SMELL CONTINUED. NOW TOLD BY MANAGER AT THE CHRYSLER SHOP THAT AN INTERNAL MEMO WAS ISSUED IN 1997 STATING THAT 1996 CHEROKEES HAD ALREADY STARTED HAVING PROBLEMS WITH THE FUEL SYSTEM, INCLUDING FAULTY FUEL PUMP SYSTEMS AND CORRODED FUEL TANKS. THEY SAID THAT THEY DON'T KNOW WHAT ELSE TO DO OTHER THAN REPLACE THE FUEL TANK AT MY COST. CHRYSLER IS HOLDING TRUE TO CHARACTER AND INSISTS THAT A JEEP WITH SO MANY MILES (IT'S A '96 WITH ONLY 58K MILES) WILL HAVE LOTS OF PROBLEMS. THEY DO NOT SEEM TO THINK IT IS STRANGE THAT SUCH A MEMO WAS ISSUED DETAILING CORROSION IN THE TANKS OF A HIGH PERCENTAGE OF '96 JEEPS ONLY ONE YEAR AFTER MANUFACTURING DATE. AM WORRIED ABOUT THE SMELL OF FUEL IN THE CAR AND SAFETY IN THE EVENT OF A SIDE IMPACT ACCIDENT. DT

PUT 4 FUEL PUMPS IN VEHICLE, TOLD IT NEEDED NEW GAS TANK, PLASTIC TANK LINING IS SEPARATING AND CLOGGING FUEL PUMP. DT

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED. DEALER NOTIFIED. TS

FUEL PUMP FAILED WHILE PARKED. PUMP REPLACED WITH OEM PART. FAILED 3 DAYS LATER AFTER DRIVING ABOUT 30 MILES. MECHANIC REPORTS THAT GAS TANK WAS CLEAN AND NO PROBLEMS APPEARED. ONLY MAJOR BRAND GASOLINE HAS BEEN USED IN THIS VEHICLE. A RECALL SHOULD BE ISSUED ON THIS PROBLEM AS IT COULD CAUSE A SERIOUS ACCIDENT IF THE ENGINE STALLED DUE TO FUEL FAILURE. IN ADDITION THIS APPEARS TO BE A MANUFACTURES RELATED PROBLEM. THIS RECURRING PROBLEM ALSO CAUSES AND CORRIDED OF CONFIDENCE IN THE VEHICLE AND WILL RELATE TO A DECREASE IN THIS VEHICLES POPULARITY. DT

CONSUMER STATE WHILE TURNING IGNITION SWITCH VEHICLE WOULD NOT START VEHICLE WAS SERVICE TECHNICIAN NOTICE FUEL PUMP NEED TO BE REPLACE CONSUMER IS NOW ON THIRD FUEL PUMP. PLEASE PROVIDE FURTHER INFORMATION.

MOISTURE AND BACTERIA GETS INTO THE FUEL PUMP LINES WHICH CAUSES THE FUEL TO CLOG UP THE LINES AND DAMAGE THE FUEL PUMP. THIS RESULT IN THE VEHICLE CUTTING OF WILL DRIVING. TS

FUEL PUMP DIED ON BUSY HIGHWAY CREATING SAFETY PERIL. POLICE HAD TO BE CALLED. DT

JEEP REQUIRED PLASTIC GAS TANK TO BE REPLACED IN ORDER TO WARANTEE 600 DOLLAR NEW FUEL PUMP. BILL TO REPLACE FUEL PUMP AND GAS TANK WAS 1300 WITH LABOR. THIS IS NOT RIGHT. IF GAS TANK IS FAILING DUE TO GAS ADDITIVES THIS SHOULD BE RECALL/REPLACEMENT BY JEEP. THIS CAR HAS BEEN WELL MAINTAINED. DT

THE FUEL PUMP IS BEING REPLACED THE 3RD TIME TODAY IN 3 MONTHS. DT

I UNDERSTAND THAT EARLIER MODEL YEARS HAVE A RECALL OR SOMETHING SIMILAR BECASUE OF A COATING USED ON THE INSIDE OF THE GAS TANK THAT GETS EATEN AWAY OVER TIME BY AN ADDITIVE IN THE GAS THAT IS USED IN THE NORTH. THIS LINING THEN CLOGS THE PUMP AND FILTER CAUSING FAILURE. THE COST OF PARTS AND LABOR ENDIED UP BEING OVER 800 DOLLARS. IF THIS IS A KNOWN PROBLEM WHY ISN'T IT TAKEN CARE OF? MR

VEHICLE WOULDN'T START AND WAS TOWED TO DEALER. DEALER DETERMINED FUEL TANK WAS DECOMPOSING. FUEL TANK, SENDING UNIT, FILTER, AND FUEL PUMP DAMAGED BEYOND REPAIR AND REPLACED AT COST OVER $1,200. NOT COVERED BY ANY WARRANTY. ALL PARTS IN STOCK; REPAIRS COMPLETED SAME DAY.*AK

CONSUMER STATES THE FUEL PUMP IS MALFUNCTIONING FOR THE 5TH TIME IN 10 MONTHS. THE VEHICLE WILL NOT START AND STALLS WITH NO PRIOR WARNING. DEALERS SERVICE TECHNICIAN STATES APPARENTLY THERE IS NOT ENOUGH GAS CIRCULATING TO THE ENGINE. THE DEALER WAS INFORMED. PLEASE PROVIDE MORE INFORMATION.*JB

PROBLEM WITH SLUDGE BUILD UP IN FUEL TANK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

TECHNICIAN INFORMED CONSUMER THAT WIRE ON FUEL PUMP MELTED DOWN. IT COULD HAVE STARTED A FIRE WITHIN FUEL PUMP. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHEN ADDING GAS PUMP DOES NOT STOP WHERE IT SHOULD, GAS KEEPS LEAKING OUT ALL OVER THE ROAD. CONSUMER STATES THIS IS VERY UNSAFE. DEALER HAS BEEN CONTACTED.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

UPON STARTING VEHICLE WILL NOT START. CONSUMER TOOK VEHICLE TO A CERITIFIED MECHANIC, AND HE STATED THAT IT WAS FUEL PUMP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

I WAS STRANDED DUE TO FUEL PUMP FAILURE. DEALER SAID THIS IS DUE TO FAULTY MANUFACTURE OF FUEL TANKS IN 1996 JEEP GRAND CHEROKEES AND I MUST REPLACE FUEL PUMP AND TANK. DEALER WILL NOT COVER MY $1,200. EXPENSE PLUS TOWING COSTS. I HAVE BEEN WITHOUT MY CAR FOR 1 WEEK SO FAR...IT IS ESTIMATED TO BE ANOTHER TWO WEEKS UNTIL THE FUEL TANK ARRIVES FROM BACK ORDER. APPARENTLY IT IS ON BACK ORDER BECAUSE THE PART HAS TO BE REPLACED FOR SO MANY OTHERS. CHRYSLER DOES NOT WANT TO ISSUE A RECALL BECAUSE IT IS COSTLY, BUT IT IS THE RIGHT THING TO DO. A RECALL NEEDS TO BE ISSUED. FAULTY MANUFACTURE SHOULD BE COVERED BY THE MANUFACTURER. *AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

WHEN TRYING TO START VEHICLE IT WOULD NOT START. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED A FUEL PUMP. PLEASE ADD VIN. *AK

VEHICLE WOULD NOT START, HAD VEHICLE TOWED TO DEALER. DEALER ADVISES THAT FUEL TANK IS DECOMPOSING AND HAS COLLAPSED, CAUSING FUEL PUMP TO FAIL. DEALER WILL REPLACE FUEL TANK AND PUMP UNDER EXTENDED WARRANTY. ADVISED TANKS ARE ON BACK ORDER AND REPAIR DATE IS UNDETERMINED. HAVE HAD RENTAL THROUGH EXTENDED WARRANTY PLAN FOR TEN DAYS. DEALER WILL ALLOW FIVE DAYS OF CAR RENTAL AT THEIR COST. WILL TAKE LONGER THEN FIVE DAYS TO RECEIVE PUMP AND WILL BE WITHOUT A VEHICLE.

WHILE STARTING VEHICLE ENGINE WOULD NOT TURN. SERVICE TECHNICIAN STATED FUEL PUMP NEEDED TO BE REPLACED. ALSO, BATTERY WAS DRAINED. PROBLEMS HAD RETURN. *AK THE REPLACED FUEL PUMP FAILED AND HAD TO BE REPAIRED UNDER WARRANTY. *YH

FUEL PUMP CONTINUES TO FAIL WITHOUT WARNING OR INDICATIONS. *AK

THREE FAILURES IN 99 DAYS. FACTORY NEW PART EACH TIME. DEADLY. NO SAFETY DEFECT MENTIONED. *AK

FUEL PUMP FAILED AND WAS REPLACED WITH ORIGINAL PART. FAILED SECOND TIME WITHIN 3 WEEKS DUE TO FAULTY GAS TANK, AS ADVISED BY DEALER. CHRYSLER HAS HUGE BACKLOG FOR SAME PROBLEM AND HAD PRIOR RECALLED FOR JEEP CHEROKEE 95 & 96. (MINE IS A GRAND CHEROKEE). CAR CAN STOP LITERALLY AT ANY SPEED.*AK

HAVE INSTALLED TWO FUEL PUMPS WITHIN A TWO MONTH INTERVAL. BEING TOLD BY DEALERSHIP REPAIR THAT IT COULD BE FAULTY PUMPS OR CORROSIVE FUEL TANK.*AK

FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.

ACCORDING TO MY MECHANIC, CHRYSLER IS AWARE OF THE PROBLEM WITH THE FUEL PUMP IN THE 1996 AND 1997 MODELS GRAND CHEROKEE. I AM VERY DISTURBED THAT KNOWING THIS PROBLEM EXITS, THE COMPANY STILL CHARGES OVER $600 FOR THE PART. CURRENTLY, I AM A FIRST YEAR MEDICAL STUDENT. ON ALL 3 OCCASIONS THAT THE CAR WOULD NOT START, I HAD MAJOR EXAMS TO GET TO. NOT ONLY DOES THIS JEOPARDIZE MY ACADEMIC CAREER, BUT ALSO DISRUPTS MY FOCUS AND CONCENTRATION OVERALL. FOR THESE REASONS, I PLAN TO GET RID OF THIS VEHICLE AND HAVE LOST ANY FAITH I HAD PREVIOUSLY IN OWNING AN AMERICAN-MADE VEHICLE.*AK

THIS IS A REPEAT SUBMISSION, THE FIRST ONE WAS SUBMITTED ON NOVEMBER 22, 2001. FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800 TO CONSUMER. ONE MONTHE AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPOLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOPUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK

THE PLASTIC GAS TANK IN THE 1996 JEEP CHEROKEE APPEARS TO DEFORM DUE TO AGING AND PLASTIC "CREEP" SO THAT THE SEAL AROUND THE FUEL PUMP MODULE LEAKS. OFTEN THE LEAK IS SEVERE. MY CHEROKEE LEAKED SEVERAL GALLONS WHEN I ATTEMPTED TO FILL THE TANK. REPLACEMENT OF GASKETS, ETC., DOES NOT REPAIR THE PROBLEM. I DISCOVERED THAT THERE HAVE APPARENTLY BEEN A LARGE NUMBER OF RECENT FAILURES OF THIS TYPE, AS REPLACEMENT TANKS ARE ON LONG BACKORDER. THE LEAK IS A FIRE HAZARD. *AK

FUEL PUMP HAD TO BE REPLACED FIVES TIMES SINCE DATE OF PURCHASE, CONSUMER STATED FUEL PUMP FREEZES UP, AND VEHICLE NEEDS TO BE TOWED TO DEALERSHIP. PUMPS USUALLY RUNS EFFICIENTLY FOR FOUR DAYS. *AK *SLC

A REPORT AIRED ON LOCAL TELEVISION STATION THAT INFORMED CONSUMER THAT A PROBLEM WAS FOUND IN ALL MODEL YEAR JEEPS CONCERING FUEL TANK NOT BEING PROPERLY PLACED. PLEASE PROVIDE FURTHER DETAILS. *AK

FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800. ONE MONTH AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK

I HAD HEARD THAT THE 1996 JEEP GRAND CHEROKEE HAD NUMEROUS PROBLEMS WITH ITS FUEL PUMP. NOW I AM FINDING OUT THAT THERE IS A COSTLY PROBLEM, AS WELL AS A POTENTIALLY DANGEROUS ONE WITH MINE. ONE MONTH AGO I HAD TO REPLACED THE FUEL PUMP, BECAUSE THE CAR WOULD NOT START. NOW ONE MONTH LATER, THE NEW FUEL PUMP HAS GONE BAD AND BOTH IT AND THE FUEL TANK HAVE TO BE REPLACED. $800 THE FIRST AND PERHAPS A $1000 OR MORE THE SECOND TIME. CAN'T SOMEONE DIRECT CHRYSLER TO RECALL THE 1996 JEPP GRAND CHEROKEE TO CORRECT THIS PROBLEM? LETTERS TO CHRYSLER DO NOT EVEN BRING ABVOUT A RESPONSE.*AK

CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. FUEL PUMP MALFUNCTIONED. CONSUMER HAD FUEL PUMP REPLACED A YEAR AND HALF AGO. DEALERSHIP WAS AWARE OF PROBLEM. *AK

FUEL PUMP FAILED IN MARCH 2001 AND IN OCT 2001, DEALERS BELIEVES FUEL TANK IS DECOMPSING, CAUSING FUEL PUMP TO FAIL, REPLACING FUEL TANK. *AK

A PRIVATE MECHANIC DETERMINED THAT INTERIOR OF FUEL TANK CORRODED WHICH EVENTUALLY CAUSED A FAILURE OF FUEL PUMP. *AK. *ET

FUEL PUMP FAILED. DEALER STATED THAT FAULTY FUEL TANK LINER DISINTEGRATED CAUSING THE PUMP TO CLOG AND FAIL. VEHICLE HAS NO DAMAGE. MANUFACTURER SHOULD COVER REPLACEMENT. FUEL TANKS SHOULD NOT FAIL. ESTIMATE COST OF REPAIRS FOR FUEL TANK AND PUMP IS $1000.00.

THE HPTP FUEL TANK CAUSE FOUR FUEL PUMPS TO BE REPLACED IN FIVE WEEKS. CHRYSLER CUSTOMER SERVICE IS AWARE OF THE DELAMINATION PROBLEM WHICH CAUSES PARTICLES TO CLOG THE FILTER AND INCREASE PRESSURE CAUSING THE PUMPS TO FAIL. CHRYSLER CUSTOMER SERVICE REPORTED THAT THE INCIDENT COUNT DIDN'T JUSTIFY A RECALL. THE COST OF REPAIRS TO DATE IS APPROXIMATELY $900.00. *AK

THE FUEL PUMP FAILED BECAUSE THE FUEL TANK LINER WAS BEGINNING TO COME APART AND PARTS OF THE LINER WERE CLOGGING THE FUEL PUMP CAUSING IT TO FAIL. COULD THIS LINER/FUEL BLADDER FAILURE POSSIBLY RESULT IN SERIOUS FIRE OR INJURY/DEATH BECAUSE OF FAILURE?

JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.

AT 40000 MILES VEHICLE WAS AT A STOP IN PARK, CONSUMER THEN PUT VEHICLE IN REVERSE, AND VEHICLE DID NOT MOVE. LESS THAN A MINUTE LATER, VEHICLE SUDDENLY WENT BACKWARD. GEAR INDICATOR SHOWED IT WAS IN REVERSE. DEALER SUGGESTED CONSUMER MIGHT HAVE HAD VEHICLE SERVICED, AND WRONG TRANSMISSION FLUID WAS USED. SINCE THEN, THIS HAPPENED AT LEAST 4 MORE TIMES, ALSO, ONCE VEHICLE WAS PUT IN DRIVE FROM PARK, AND IT TOOK ABOUT A MINUTE BEFORE VEHICLE LURCHED FORWARD. GEAR SELECTOR ALSO SHOWED IT WAS IN DRIVE. DEALER COULD NOT REMEDY.*AK FUEL PUMP ASSEMBLY AND FUEL TANK WAS REPLACED, VEHICLE WOULD CRANK, BUT WOULD NOT START. *SLC

VEHICLE WOULD NOT START. TOWED TO DEALER, REPLACED FAILED FUEL PUMP. ON 15 JUNE, 2001 VEHICLE AGAIN DID NOT START. DEALER REPLACED FAILED FUEL PUMP. SECOND FUEL PUMP LASTED 25 MILES BEFORE IT TOO FAILED. DEALER STATED IT WAS A KNOWN PROBLEM WITH CHRYSLER.*AK AT TIMES VEHICLE WILL NOT MOVE WHEN PUT IN GEAR. *SLC

SINCE 1998 I HAVE HAD NUMEROUS PROBLEMS WITH MY JEEP STRANDING ME DUE TO A FUEL PUMP FAILURE. I HAD MY JEEP TOWED NOW 5 TIMES FOR THIS PROBLEM. WHEN THE DEALER FINALLY GETS THE TIME, A DAY OR TWO LATER THE JEEP WOULD START. THEN AGAIN IN TWO WEEKS THE SAME PROBLEM WOULD OCCUR. AND THEY TELL ME THAT THERE IS NOTHING WRONG WITH IT. NOW JUST RECENTLY IT AGAIN HAS DONE THE SAME THING AND THE MECHANIC TOLD ME IT IS THE FUEL PUMP AGAIN. I HAVE READ NUMEROUS OTHER COMPLAINTS CONCERNING THE SAME ISSUE, AND WAS WONDERING IF YOU COULD PLEASE HELP ME WITH THIS PROBLEM. IT IS REALLY BAD WHEN YOU HAVE TO BE AFRAID TO TAKE A TRIP WITH A VEHICLE YOU DON'T EVEN KNOW IF YOU CAN RELY ON. PLEASE GET BACK TO ME AND LET ME KNOW WHAT STEPS I CAN TAKE IN RESOLVING THIS PROBLEM.*AK

CAR WENT INTO REVERSE WHEN PARKED "PARK" REVERSED INTO A TREE DOWN THE DRIVEWAY AT ABOUT 10 MPH. THERE WAS EXTENSIVE DAMAGE TO THE REAR END. THEN, TWO MONTHS LATER, I WAS PARKED IN PARK IN FRONT OF OUR FARM GATE, MOTOR RUNNING, WHEN I HOPPED OUT TO GET THE MAIL FROM THE BOX ACROSS THE LANE. AS I STARTED TO LEAVE THE OPEN DOOR, THE CAR STARTED TO MOVE FROM THE STOPPED POSITION IN REVERSE. I RAN ALONGSIDE AND JUMPED BACK IT AND STOMPED ON THE BRAKE. IT WAS THIS TIME THAT I LOOKED AT THE GEAR SHIFT AND NOTED THAT IT HAD MOVED FROM THE PARK POSITION TO A PLACE JUST ABOVE THE R FOR REVERSE BUT INDEED WAS IN REVERSE! MY BODY SHOP PERSON HAD INFORMED ME OF ANOTHER JEEP OWNER WHO WAS PINNED AGAINST HIS GARAGE DOOR WHEN HIS JEEP GRAND CHEROKEE WENT FROM PARK INTO REVERSE. I CAN GET HIM TO GET IN TOUCH WITH THIS ORGANIZATION. THE DEALERS RESPONSE TO ME WAS "I PROPBABLY DID NOT HAVE IT IN GEAR PROPERLY AND DID I HAVE THE PARKING BRAKE ON?" BELIEVE ME WHEN I SAY.....I SURE PUT IT ON NOW AND CHECK IT DOUBLE BUT SURE DON'T TRUST IT ENOUGH TO IDLE IN PARK......ALTHOUGH AFTER DRIVING FOR 35 YEARS I HAVE NEVER HAD THE PROBLEM WITH OTHER CARS OR TRUCKS! THE FUEL PUMP HAD EVIDENTLY BEEN A PROBLEM FOR THEM AS THE DEALER SAID THAT THERE HAVE BEEN SEVERAL FAILURES "BUT NO RECALL" THE PUMP HAS TO BE REPLACED BY FACTORY PART AT $500 PLUS DOLLARS WITH AN ADDITIONAL $700.00 FOR LABOR TO INSTALL "AND EVEN THEN, WE CAN'T GUARANTEE IT BUT FOR 6 MONTHS! THANKS TO THE LA TIMES FOR THE ARTICLE ON THE JEEP REVERSE PROBLEM AND I WILL BET YOU THAT THERE ARE MORE THAN A "SMALL' NUMBER OF COMPLAINTS REGARDING THIS ISSUE.*AK

FUEL PUMP FAILED ON TWO OCCASIONS WHILE DRIVING . FUEL PUMP AND TANK HAVE BEEN REPLACED. MANUFACTURER HAS BEEN NOTIFIED.*AK

POSSIBLE CHEMICAL IMBALANCE IN THE FUEL TANK MAY HAVE CAUSED SLUDGE IN THE TANK WHICH IN TURNED CAUSED THE FUEL PUMP TO GO BAD ON THREE OCCASION RESULTING IN THE VEHICLE NOT STARTING, THE DEALER REPLACED THE TANK AND THE FUEL PUMP ON NUMEROUS OCCASIONS. NLM

THE VEHICLE WOULD NOT START DUE TO FUEL PUMP FAILURE. THE FUEL TANK WAS ALSO DETERIORATING BECAUSE IT WAS MADE OF PLASTIC. *YH

FUEL PUMP FAILED /HARD TO START /$800.00 TO REPLACE IS A JOKE PLEASE HELP!!!!!!*AK

UPON ATTEMPTING TO RESTART VEHICLE IT WOULD NOT RESTART DUE TO FUEL PUMP WHICH NEEDED REPLACEMENT. FUEL PUMP HAS BEEN REPLACED FIVE TIMES. *AK THE MANUFACTURER SAYES FUEL PUMP FAILURE WAS DUE TO BAD GAS. *YH

VEHICLE HAD FIVE FUEL PUMPS REPLACED, 3 BY AN INDEPENDENT REPAIR SHOP, AND 2 BY DEALER. ALL PARTS WERE FROM THE DEALER AUTO PARTS. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT PROBLEM MAY HAV E OCCURRED FROM CONTAMINATION IN FUEL TANK WHICH NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

HAD PROBLEM WITH FUEL PUMP FAILING DUE TO FAULTY FUEL TANK...BECAUSE OF THIS FAILURE VEHCILES LOSE FUEL TO ENGINE AND VEHICLE SHUTS DOWN(OFF) NO POWER...IF ON A HIGHWAY VEHICLE COULD SHUT DOWN AND DRIVER AND PASSENGERS ARE IN DANGER.

WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC

WHILE DRIVING, THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *SLC

THIS PARTICULAR MODEL WAS SUPPOSE TO COME FROM THE MANUFACTURER WITH A PLASTIC FUEL TANK. FOR SOME REASON MINE CAME WITH A METAL FUEL TANK THAT CORRODED VERY QUICKLY, BEYOND WHAT WOULD NORMALLY BE EXPECTED FOR YEAR AND MILEAGE.THIS CORROSION LED TO THE FAILURE OF THE ORIGINAL FUEL PUMP ASSEMBLY AND THE FAILURE OF THE REPLACEMENT FUEL PUMP ASSEMBLY. THE AAA PERSON WHO TOWED MY VEHICLE MENTIONED THAT HE HAS TOWED A NUMBER OF JEEP CHEROKEES WITH THE SAME PROBLEM.

THE FUEL PUMP HAS BEEN REPLACED FOUR TIMES AND IT HAS FAILED AGAIN AND WILLBE TOWED TO THE DEALERS TOMORROW 11/3/00. THE DEALER HAS TOLD US IT WILL COST US $900.00 TO REPLACE IT AGAIN. PLEASE LET US KNOW WHAT RECOURSE WE SHOULD PROCEED WITH. *AK

HEARSAY IS THAT THERE WERE TWO OTHER JEEP CHEROKEES BEING FIXED FOR THE SAME PROBLEM AT THE SAME TIME.NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK

SENDING UNIT OF FUEL SYSTEM FAILS NOW WHEN FUEL REACHES 1/4 OF TANK; JEEP DEALER IS AWARE OF THE PROBLEM; A NUMBER OF INSTANCES HAVE BEEN REPORTED; CHRYSLER HOWEVER HAS NOT ISSUED A RECALL. NHTSA HAS ISSUED A RECALL ON 1997 JEEP GRAND CHEROKEES FOR THIS EXACT SAME PROBLEM. RECALL SHOULD EXTEND OVER TO 1996 MODELS AS WELL.*AK

FUEL PUMP FAILED CAUSING VEHICLE TO SHUT DOWN. *SLC

REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK

REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK

CONSUMER WAS INVOLVED IN A REAR END COLLISION IN WHICH VEHICLE CAUGHT ON FIRE DUE TO THE POSITION OF FUEL TANK. PLEASE GIVE ANY FURTHER DETAILS.*AK

VEHICLE EXPERIENCED LEAKAGES FROM FUEL FILLER NECK WHILE FILLING UP FUEL TANK. DEALER WAS NOT CONTACTED AT THIS TIME. *AK

FUEL PUMP FAILED. YH

FUEL PUMP FAILED. YH

FUEL PUMP FAILED. YH

CONSUMER CAR WOULD NOT START. CONSUMER WAS STRANDED IN THE MIDDLE OF NO WERE.

CONSUMERS CAR FUEL PUMP FAILED AND CONSUMER WAS UNABLE TO START CAR FUEL HAD LEAKED. TO TO DEALER AND THEY REPLACED PUMP AND IT BROKE AGAIN. DLR TOLD CONSUMER WOULD NEED TO REPLACE THE WHOLE FUEL TANK.

NO SUMMARY.

THE MAIN FUEL LINE WAS TOO LONG AND CHAFFED AND MELTED, UNNOTICES, ON TOP OF THE REAR END GEAR BOX. THE LARGE AMOUNTS OF FUEL WAS LEAKING OVER THE HOT GEAR REAR GEAR BOX AND SPLASHING ONTO THE HOT MEFFLER.

FUEL PUMP WENT OUT. THIS IS THE THIRD TIME IN SIX MONTHS THAT THE FUEL PUMP WENT. *AK

WHILE DRIVING AT HIGHWAY SPEEDS THE CAR BACKFIRES AND POPS, EXCESSIVE FUEL IS GOING THROUGH THE EXHAUST SYSTEM AND IGNITING THE PIPES/FIRE UNDER THE CAR. *AK