2017 Jeep Compass Engine Problems
23 owner-reported engine complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (23)
The contact owns a 2017 Jeep compass. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle; however, the failure recurred. The message to “Stop Safely - Vehicle Will Shutoff Soon” was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure could be related to the electrical system. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Coolant temperature heating with no root cause issue. Dealership cannot diagnose. And no recalls when there are tons of people posting about this
The contact owns a 2017 Jeep Compass. The contact stated that while her daughter was driving approximately 35 MPH, the vehicle lost motive power. After restarting the vehicle, the vehicle lost motive power and stalled a second time. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 67,000.
On July 9th 2022 the car showed a low oil pressure warning then shut down going around a curve but I was able to restart the vehicle. Within a few minutes I was stopped at an intersection and the car stalled again and I was unable to restart it which resulted in my car being rear ended. On July 12 th I contacted my Jeep dealership to discuss this and I was told that a recall was done on the car due to this same problem. Apparently the repair did not fully correct the problem as it happened to me AFTER the completed recall. Fortunately no one was seriously injured this time but…
Engine shuts down while driving. I could be in traffic and car just shuts down, could cause major accident if I'm not by side of road or on highway! I brought it to my mechanic. The oil pressure low light came on only once .... not even due for oil change!
THE ENGINE RUNS VERY HOT AND IT BURNS OIL LIKE I HAVE NEVER SEEN BEFORE. THE SERVICE MANAGER KNOWS ABOUT THIS AS WELL AS THE ADVISORS ALL INFORMED ME THAT THIS ENGINE DOES RUN HOT. IT BURNS OIL SO QUICKLY THAT YOU HAVE TO CHECK IT EVERY TIME YOU FILL UP ON GAS. IF YOU DO IT MONTHLY..YOU WILL WIND UP LOW AND WHEN THIS ENGINE IS LOW ON OIL...IT WILL SHUT OFF SOMETIMES WITHOUT NOTICE AND IT HAPPENED TO US IN THE MIDDLE OF THE HWY ON A RAINY DAY. THIS VEHICLE SHUT DOWN ON US 2 TIMES IN LESS THAN A YEAR AND WITH THE ENGINE RUNNING SO HOT...THE DIP STICK IS LITERALLY ALMOST TO HOT TO HANDLE IF YOU STOP TO CHECK THE OIL. IT HAS ALSO CAUSED THE AUXILIARY AS WELL AS THE MAIN BATTERY. I REPLACED THE AUXILIARY BATTERY IN DECEMBER 2019 THEN BOTH BATTERIES IN SEPTEMBER 2019. ALSO ANOTHER REASON FOR THIS VEHICLE TO SHUT DOWN WITHOUT NOTICE. ALL SORTS OF BIZARRE NOTICES CAME ON WHEN THE BATTERIES WENT. THE ELECTRONIC EMERGENCY PARKING BRAKE ENGAGES WHEN IT RUNS LOW ON OIL AS WELL AS WHEN THE BATTERIES ARE LOW AND/OR DIE. NOT A GOOD THING AS YOU HAVE TO REMOVE THE CENTER SHIFT COUNSEL TO UNLOCK THE GEAR SHIFTER IF YOU NEED TO PUT IT IN NEUTRAL TO PUSH IT IN A SAFER PLACE OR GET IT TOWED. WITH AS HOT AS THIS ENGINE RUNS AND BURNS OIL SO RAPIDLY...MY CONCERN IS THAT IT WILL COMBUST AS WHEN OIL BURNS AT SUCH A FAST RATE IT WILL LEAVE A RESIDUE AND IF THE DIPSTICK GETS THIS HOT...I CAN ONLY IMAGINE HOW HOT EVERYTHING ELSE IS. AS SOON AS I POPPED THE HOOD...I FELT THAT HEAT. NOT A SAFE VEHICLE. I NOW KNOW WHY IT IS A DUAL AIR PORT AS WELL AS THE (AUTO STOP) THAT STOPS THE ENGINE WHEN IN IDLE...BOTH ARE THERE IN AN ATTEMPT TO HOPEFULLY KEEP THIS ENGINE COOL ENOUGH TO NOT COMBUST. FRIENDS WITH THIS SAME ENGINE HAD SIMILAR ISSUES THAT CAUSED THEIR VEHICLE TO STOP WHILE DRIVING. MY OTHER CONCERN IS THAT IT MAY STOP IN THE MIDDLE OF AN INTERSECTION OR GET REARENDED. NOT A SAFE VEHICLE!!!
VEHICLE TRIED TO SHUT OFF - SENT VEHICLE TO GARAGE AND THEY RESET SOME CODES. SECOND TIME - VEHICLE SHUT OFF IN THE MIDDLE OF AN EIGHT LANE HIGHWAY GOING 55 MPH - NO ACCIDENT. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP. REPLACED MODULE IN ENGINE. THIRD TIME - VEHICLE SHUT OFF AGAIN ON A TWO LANE HIGHWAY - NO ACCIDENT. ACCORDING TO GARAGE THE VEHICLE WAS LOW ON OIL BUT NO OIL LIGHT CAME ON. READ QUITE A FEW OF THESE JEEP VEHICLES ARE HAVING THIS PROBLEM.
ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.
ENGINE STALLS AT ANY SPEED DUE TO LOW OIL. 2.4 ENGINE HAS EXCESSIVE OIL CONSUMPTION TO THE DEGREE OF SHUTTING DOWN IN BETWEEN 5000 MILE OIL CHANGES. ENGINE HAS 30,000 MILES AND USES 3 QUARTS BETWEEN CHANGES "APPARENTLY". CHRYSLER SAYS 1 QUART PER 2000 MILES!!! ON A NEW VEHICLE, THIS IS TOTALLY UNACCEPTABLE!
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE OIL IN HIS VEHICLE NEEDED TO BE CHANGED EVERY TWO MONTHS. IN ADDITION, THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
PROBLEM STARTED AROUND 43K MILEAGE. WHEN TURNING, THE "LOW OIL PRESSURE" LIGHT WOULD COME ON, THEN THE ENGINE WOULD STALL AND SOMETIMES THE EMERGENCY BRAKE WOULD ACTIVATE AND STOP THE CAR. I WOULD HAVE TO SHUT VEHICLE OFF AND THEN TURN BACK ON TO OPERATE. THIS HAPPENED ON SIDE STREETS AND ONCE ON HIGHWAY. TOOK CAR INTO GOLLING (DEALER) AND THEY SAID OIL WAS VERY LOW. I HAD JUST HAD OIL CHANGED ABOUT 3K MILES PRIOR TO THAT. DEALER TOLD ME THAT "THESE ENGINES ARE KNOWN TO BURN OIL". THEY TOLD ME TO BRING IT BACK AT 2K MILES TO HAVE THE OIL CHECKED. AT 2K MILES, THE OIL WAS LOW AGAIN AND THEY DID AN OIL CHANGE AND TOLD ME TO BRING IT BACK AT 1K MILES. I BROUGHT IT BACK AT 1K MILES THEY NEEDED TO "TOP IT OFF" AND TOLD ME TO BRING IT BACK AGAIN AT 2K MILES. THE DEALER ALSO MENTIONED THAT IF NEXT OIL CHECK IT WAS SHOWING LOW, THEY MAY NEED TO REPLACE ENGINE.
THE STOP/START BATTERY HAD TO BE REPLACED. WITHIN 2 MONTHS THE CAR BATTERY HAD TO BE REPLACED. THIS WAS BECAUSE THE STOP/START ENGINE DIED VARIOUS TIMES. THE CAR WOULD NOT START FOR OVER 10 MINUTES. A MONTH AFTER FIXING IT , IT STALLED AGAIN. I AM 65 YEARS OLD AND THIS IS VERY UNSAFE. I STOP AT A STOP SIGN AND START TO GO AND IT DIES. IT SEEMS THAT THE STOP/START ENGINE HAS TO BE STOPPED FOR A PERIOD OF TIME BEFORE YOU CAN GO.
VEHICLE SHUTS DOWN WHILE OPERATING. TOOK IT TO THE DEALER AND THE DEALER SAID IT USES A QUART OF OIL EVERY 500 MILES THEREBY BY CAUSING ENGINE TO SHUT DOWN DURING OPERATION. DEALER STATED CHRYSLER IS AWARE OF PROBLEM AND NO SOLUTIONS HAVE BEEN PROVIDED YET. DEALER ALSO STATED TO GET AN OIL CHANGE EVERY 3000 MILES. THIS VEHICLE HAS 33,720 MILES AND WAS PURCHASED JUN 2017.
MY VEHICLE HAS 15562 MILES ON IT AND IS 400 MILES FROM IT'S OIL CHANGE. WHEN DRIVING VEHICLE ON NEIGHBORHOOD STREETS IT WOULD RANDOMLY STALL AND SHUT OFF CAUSING A LOSS OF POWER STEERING AND VEHICLE ACCELERATION. WHEN WE ARRIVED HOME WE DID A ONCE OVER ON THE ENGINE AND THE OIL DIP STICK WAS BONE DRY. WE CALLED OUR LOCAL DEALERSHIP AND THEY MENTIONED THAT THEY HAD SEEN SEVERAL JEEP COMPASSES WITH THE SAME ISSUE.*DT CONSUMER STATED OUR VEHICLE WAS ABOUT 300 MILES SHY OF THE 5000 MILE SUGGESTED OIL CHANGE FROM JIFFY LUBE (PER MFG'S SPEC). SO 4700 MILES SINCE PREVIOUS OIL CHANGE.*JB
ON SATURDAY, 10/5/19 WHILE DRIVING VEHICLE FOR ONLY A MINUTE AND MAKING A RIGHT TURN, THE OIL LIGHT CAME ON (OIL PRESSURE LOW) AND THEN TURNED OFF. I THEN STOPPED MY VEHICLE AND WAITED ABOUT AN HOUR BEFORE CHECKING THE OIL AND IT WAS DOWN ALMOST 2 1/2 QUARTS. THIS IS ONLY AFTER APPROXIMATELY 3,200 MILES SINCE THE LAST OIL CHANGE. I WENT T TO JEEP SERVICE IN GARDEN CITY, NY FIRST THING MONDAY MORNING AND WAS TOLD BY 2 DIFFERENT SERVICE WORKERS THAT IT IS NORMAL TO BURN THROUGH A QUART OF OIL EVERY 1500 MILES. * THIS IS NOT NORMAL*
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE BURNED EXCESSIVE OIL. THE VEHICLE WAS TAKEN TO JAMES CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) WHERE THE VEHICLE WAS TESTED FOR OIL CONSUMPTION EVERY 500 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,008. *BF*JB
THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.
ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
MY 2017 JEEP COMPASS HAS ONLY 14,000 MILES ON IT. I MADE A TURN TODAY AND NOTICED THE LOW OIL INDICATOR CAME ON. I IMMEDIATELY TOLD MY HUSBAND AND HE CHECKED THE OIL AND IT WASN'T EVEN SHOWING UP ON THE DIP STICK. IT CAUSED MY ENGINE TO TURN OFF IN AN INTERSECTION AND I HAD TO HOPE THAT I COULD GET OUT OF THE INTERSECTION WITHOUT GETTING HIT. I MANAGED TO GET IT TURNED BACK ON AND THE EMERGENCY BRAKE WAS AUTOMATICALLY ENGAGED WHEN THE ENGINE TURNED OFF. I DISENGAGED THE EMERGENCY BRAKE AND STARTED MY ENGINE AND MADE IT HOME. WE DID ADD 3 QUARTS OF OIL. SO, I RESEARCHED THIS "PROBLEM" ONLINE AND FOUND MANY PEOPLE HAVING THE SAME PROBLEM WITH THIS ENGINE BURNING OIL LIKE CRAZY. I'M NOT SURE IF MY ENGINE IS DAMAGED OR NOT (DUE TO THE OIL BEING BASICALLY DRY). I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP. WE ADDED OIL TO GET IT BACK TO THE NORMAL LEVEL, BUT TO ME WE JUST COVERED UP THE PROBLEM. A NEW MOTOR SHOULD NOT BURN THROUGH 4 1/2 QUARTS OF OIL IN 5,000 MILES. SOMETHING NEEDS TO BE DONE. I FEEL LIKE MY $30,0000.00 VEHICLE IS A LEMON.
AROUND 8:50AM OCTOBER 4TH, 2018 MY WIFE AND BABY WERE AT A CITY STREET RED LIGHT STOPPED AND UPON ACCELERATING THE CAR COMPLETELY SHUT OFF AND THE STEERING-WHEEL LOCKED UP. AFTER ABOUT 5 MINUTES SHE WAS ABLE TO START IT UP AGAIN. WE LIVE IN THE CITY SO THIS COULD HAVE BEEN MUCH WORSE AT ANY DIFFERENT LIGHT AT ANY TIME OF DAY. I BROUGHT IT IN FIRST THING THE NEXT MORNING TO THE DEALERSHIP AND WAS TOLD THAT LOW OIL CAN CAUSE AIRPOCKETS IN THE ENGINE SHUTTING THE WHOLE VEHICLE OFF. THE JEEP TECH SAID "THIS HAS BEEN SEEN A LOT ON NEWER JEEPS IN THESE MULTI-AIR ENGINES. PEOPLE COME IN FOR THE SAME REASON AND HAVE NO INDICATION OF WHAT CAUSED IT. WHEN THEY FIRST CAME OUT WE HAD TO DIAGNOSE A LOT AND 99.9% OF THE TIME THAT IS THE CAUSE." MY CAR WAS AT ~11,200 MILES, AND MY OIL CHANGE STICKER SUGGESTED ~11,600 TO GET IT CHANGED AGAIN. I HAD NO OIL LIGHT, LET ALONE WASN'T EVEN CLOSE TO THE CERTIFIED TECH'S OIL CHANGE STICKER THAT IS PLACED ON THE CAR. THIS IS COMPLETELY UNSAFE AND NOT ACCEPTABLE. THE TECH SUGGESTED KEEPING A QUART OF OIL IN MY CAR AND CHECKING THE OIL EVERY 1-2K MILES (IN A BRAND NEW VEHICLE!). THE DEALERSHIP GM CALLED ME AND ASKED IF I WANTED TO TRADE IN MY VEHICLE FOR ITS WORTH TO GET ME IN SOMETHING ELSE SINCE I WASN'T SATISFIED, BASICALLY BRUSHING OFF THE MAJOR ISSUE AT HAND. I EXPLAINED I WANT THIS VEHICLE GONE AND REFUNDED COMPLETELY. HE MENTIONED I COULD TRY MY LUCK WITH THE FCA. I PUT IN A COMPLAINT THROUGH JEEP, AND A REP BY THE NAME OF STEVE STANDER CALLED 4 TIMES THROUGHOUT THE FOLLOWING WEEK AND LEFT NO VOICEMAIL. I LOOKED UP HIS # TO VERIFY HE WAS CALLING FROM CHRYSLER. STARTING FROM THE FIRST MISSED CALL I LEFT HIM A VOICEMAIL TELLING HIM THE BEST TIME WAS ANY TIME AFTER 12:30PM PST. THE NEXT 3 ATTEMPTS HE MADE WERE STILL IN THE EARLY MORNING, IGNORING MY VM'S.
ENGINE OIL AND STALLING. I WENT FOR MY 2ND OIL CHANGE 8/27/2018. THE SERVICE TECH AND A MECHANIC LISTENED WHEN I SAID THE OIL WAS BASICALLY GONE AND MY HUSBAND HAD TO ADD 2 QUARTS. I EVEN CHECKED ALL THE SYSTEM WARNINGS AND THERE IS NONE FOR LOW OIL. WHEN PULLING OUT INTO AN INTERSECTION THE CAR TOTALLY SHUT OFF AT 4 DIFFERENT TIMES. SO THE MECHANIC SAID YES THOSE 2.4 ENGINES BURN 1 QUART EACH 1000 MILES AND WHEN THE OIL IS LOW THE ENGINE WILL JUST STOP. I ASKED ABOUT WHY THERE ARE NO WARNING LIGHTS, THE MECHANIC AGAIN SAID YES THERE IS NOT ONE. HAVING A CAR JUST SHUT OFF IS SO DANGEROUS. IT COULD HAVE BEEN A TERRIBLE ACCIDENT IF ANOTHER CAR WAS COMING ANY OF THOSE 4 SHUT OFFS. ALSO MY CAR JERKS WHEN SHIFTING GEARS. THE SERVICE TECH COMMENTED I NEEDED A COMPUTER UPGRADE. WHILE THERE FOR THE OIL CHANGE SUPPOSEDLY THE UPGRADE WAS DONE. IT JUST JERK AGAIN THE OTHER DAY WHEN THE TRANSMISSION WAS SHIFTING. THIS CAR IS JUST A YEAR OLD - ALL OF THESE ISSUES ARE TERRIBLE AND DANGEROUS.
THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.